User Guide - Huawei · – When postpaid customers who have enabled monthly settlement place an order, they can select Monthly Settlement. After the bill is generated on the third

Billing Center

User Guide

Issue 01

Date 2020-08-11

HUAWEI TECHNOLOGIES CO., LTD.

Copyright © Huawei Technologies Co., Ltd. 2020. All rights reserved.

No part of this document may be reproduced or transmitted in any form or by any means without priorwritten consent of Huawei Technologies Co., Ltd. Trademarks and Permissions

and other Huawei trademarks are trademarks of Huawei Technologies Co., Ltd.All other trademarks and trade names mentioned in this document are the property of their respectiveholders. NoticeThe purchased products, services and features are stipulated by the contract made between Huawei andthe customer. All or part of the products, services and features described in this document may not bewithin the purchase scope or the usage scope. Unless otherwise specified in the contract, all statements,information, and recommendations in this document are provided "AS IS" without warranties, guaranteesor representations of any kind, either express or implied.

The information in this document is subject to change without notice. Every effort has been made in thepreparation of this document to ensure accuracy of the contents, but all statements, information, andrecommendations in this document do not constitute a warranty of any kind, express or implied.

Huawei Technologies Co., Ltd.Address: Huawei Industrial Base

Bantian, LonggangShenzhen 518129People's Republic of China

Website: https://www.huawei.com

Email: [email protected]

Issue 01 (2020-08-11) Copyright © Huawei Technologies Co., Ltd. i

https://www.huawei.com

mailto:[email protected]

Contents

1 Post Payment............................................................................................................................11.1 How Do I Obtain the Qualification for Post Payment?............................................................................................. 11.2 Payment and Repayment..................................................................................................................................................... 11.3 Supported Post Payment Methods....................................................................................................................................21.4 Post Payment Terminology.................................................................................................................................................. 4

2 Payment Methods................................................................................................................... 52.1 Adding a Payment Method.................................................................................................................................................. 5

3 Top-Up and Repayment......................................................................................................... 93.1 How Does a Common HUAWEI CLOUD Customer Top Up an Account?............................................................ 93.2 How Does a Partner's Customer Top Up an Account or Repay?..........................................................................113.3 How Does a Common HUAWEI CLOUD Customer Repay (in Post Payment Mode)?..................................113.4 How Does a Common HUAWEI CLOUD Customer Repay (in Prepayment Mode)?..................................... 133.5 Service Suspension and Resource Release................................................................................................................... 14

4 Renewal Management-Old Edition.................................................................................. 154.1 Manual Renewal................................................................................................................................................................... 154.1.1 Renewal Rules.....................................................................................................................................................................154.1.2 Manually Renewing a Resource................................................................................................................................... 164.1.3 Setting a Renewal Date...................................................................................................................................................174.2 Auto-renewal.......................................................................................................................................................................... 194.2.1 Auto-Renewal Rules......................................................................................................................................................... 194.2.2 Automatically Renewing a Resource.......................................................................................................................... 214.2.3 Modifying Auto-Renewal................................................................................................................................................ 224.2.4 Disabling Auto-Renewal................................................................................................................................................. 234.3 Buying Again.......................................................................................................................................................................... 244.4 Changing Subscriptions...................................................................................................................................................... 254.4.1 From Pay-per-Use to Yearly/Monthly......................................................................................................................... 254.4.2 From Yearly/Monthly to Pay-per-Use......................................................................................................................... 274.5 Pricing of a Changed Specification................................................................................................................................. 274.6 Releasing Resources............................................................................................................................................................. 304.7 Exporting the Renewal List................................................................................................................................................ 31

5 Renewal Management-New Edition................................................................................ 335.1 Manual Renewal................................................................................................................................................................... 33

Billing CenterUser Guide Contents

Issue 01 (2020-08-11) Copyright © Huawei Technologies Co., Ltd. ii

5.1.1 Renewal Rules.....................................................................................................................................................................335.1.2 Manually Renewing a Resource................................................................................................................................... 345.1.3 Setting a Renewal Date...................................................................................................................................................365.1.4 Restoring to Manual Renewal.......................................................................................................................................385.2 Auto-renewal.......................................................................................................................................................................... 395.2.1 Auto-Renewal Rules......................................................................................................................................................... 395.2.2 Automatically Renewing a Resource.......................................................................................................................... 415.2.3 Modifying Auto-Renewal................................................................................................................................................ 435.2.4 Disabling Auto-Renewal................................................................................................................................................. 445.3 Buying Again.......................................................................................................................................................................... 455.4 Non-Renewal upon Expiration......................................................................................................................................... 475.5 Changing Subscriptions...................................................................................................................................................... 475.5.1 From Pay-per-Use to Yearly/Monthly......................................................................................................................... 485.5.2 From Yearly/Monthly to Pay-per-Use......................................................................................................................... 495.6 Pricing of a Changed Specification................................................................................................................................. 505.7 Releasing Resources............................................................................................................................................................. 535.8 Exporting the Renewal List................................................................................................................................................ 54

6 My Orders................................................................................................................................566.1 Paying an Order.................................................................................................................................................................... 566.2 Canceling an Order.............................................................................................................................................................. 576.3 Viewing Order Details......................................................................................................................................................... 586.4 Exporting an Order............................................................................................................................................................... 596.5 Global Cloud Services.......................................................................................................................................................... 60

7 My Packages........................................................................................................................... 61

8 Bills........................................................................................................................................... 638.1 Monthly Settlement and Non-Monthly Settlement..................................................................................................638.2 Bills for Customers Using Non-Monthly Settlement................................................................................................ 648.2.1 Viewing Expenditure Summary.................................................................................................................................... 648.2.2 Bill Settings.......................................................................................................................................................................... 668.2.3 Viewing Expenditure Items.............................................................................................................................................668.2.4 Viewing Expenditure Details.......................................................................................................................................... 688.2.5 Viewing Account Statements........................................................................................................................................ 698.2.6 Obtaining Export History................................................................................................................................................ 698.2.7 Expenditure Data Storage.............................................................................................................................................. 708.2.8 Bill Description................................................................................................................................................................... 748.2.8.1 Resource Expenditures..................................................................................................................................................748.2.8.2 Resource Bill.....................................................................................................................................................................788.2.9 Reconciliation Description.............................................................................................................................................. 808.3 Bills for Customers Using Monthly Settlement.......................................................................................................... 828.3.1 Old Edition........................................................................................................................................................................... 828.3.1.1 Viewing Expenditure Summary................................................................................................................................. 82


Issue 01 (2020-08-11) Copyright © Huawei Technologies Co., Ltd. iii

8.3.1.2 Viewing Expenditure Items......................................................................................................................................... 838.3.1.3 Viewing Expenditure Details...................................................................................................................................... 848.3.1.4 Viewing Bill Analysis..................................................................................................................................................... 858.3.1.5 Viewing Account Statements..................................................................................................................................... 878.3.1.6 Obtaining Export History.............................................................................................................................................888.3.1.7 Expenditure Data Storage........................................................................................................................................... 888.3.1.8 Bill Description................................................................................................................................................................ 928.3.1.8.1 Resource Expenditures.............................................................................................................................................. 928.3.1.8.2 Resource Bill................................................................................................................................................................. 968.3.1.9 Managing Accounting Information of Enterprise Projects.............................................................................. 988.3.2 New Edition......................................................................................................................................................................... 988.3.2.1 Viewing Cost Bills........................................................................................................................................................... 988.3.2.2 Bill Settings.................................................................................................................................................................... 1058.3.2.3 Viewing Historical Payments................................................................................................................................... 1058.3.2.4 Reconciliation Description........................................................................................................................................ 1068.4 Cost Management (Public Beta)................................................................................................................................... 1098.4.1 Viewing Cost Breakdown (Public Beta)...................................................................................................................1098.4.2 Setting Cost Allocation Tags (Public Beta).............................................................................................................1138.4.3 Reserved Instance Reports (Public Beta)................................................................................................................ 114

9 Tax Help.................................................................................................................................123

10 Invoices Management......................................................................................................12510.1 Issuing Commercial Invoices........................................................................................................................................ 12510.2 Returning/Reissuing Commercial Invoices.............................................................................................................. 12710.3 Uploading Withholding Tax Certificates.................................................................................................................. 128

11 Coupons and Discounts................................................................................................... 13011.1 Cash Coupons.................................................................................................................................................................... 13011.1.1 Introduction.................................................................................................................................................................... 13011.1.2 Cash Coupon Usage Limits........................................................................................................................................13011.1.3 Activating Cash Coupons........................................................................................................................................... 13211.1.4 Viewing Cash Coupons............................................................................................................................................... 13211.1.5 Using Cash Coupons.................................................................................................................................................... 13311.2 Commercial Discounts....................................................................................................................................................13411.2.1 Viewing Commercial Discounts............................................................................................................................... 134

12 Unsubscriptions................................................................................................................. 13612.1 Unsubscription Rules...................................................................................................................................................... 13612.2 Unsubscribing from Resources.................................................................................................................................... 14012.2.1 Unsubscribing from a Cloud Resource.................................................................................................................. 14012.2.2 Unsubscribing from a Renewal Period.................................................................................................................. 14112.2.3 Unsubscribing from a Resource That Fails to Be Created or Changed...................................................... 14312.3 List of Cloud Service Products That You Cannot Unsubscribe From.............................................................. 144


Issue 01 (2020-08-11) Copyright © Huawei Technologies Co., Ltd. iv

1 Post Payment

1.1 How Do I Obtain the Qualification for Post Payment?

1.2 Payment and Repayment

1.3 Supported Post Payment Methods

1.4 Post Payment Terminology

1.1 How Do I Obtain the Qualification for PostPayment?

HUAWEI CLOUD provides the post payment option for all customers. After you aregranted the qualification for post payment, you can use HUAWEI CLOUD servicesfirst and pay for them later.

You can obtain the qualification in either of the following methods:

● Online requesting: Complete the four steps of registering an account, bindinga mobile number, completing account information, and binding a paymentmethod (binding a credit card) as prompted on the official website. The creditcard bound will be used to repay. For details, see Adding a Payment Method.

● Offline requesting: Contact your account manager to apply for post paymentfor you. On the Payment Methods page in the Billing Center, add a creditcard for automatic repayment. Otherwise, you can only repay manually. Fordetails about how to repay, see How Does a Common HUAWEI CLOUDCustomer Repay (in Post Payment Mode)?.

1.2 Payment and RepaymentPayment method for postpaid customers:

● Yearly/monthly products:

– When postpaid customers who have not enabled monthly settlementplace an order, they can select either Bound credit card or OnlinePayment to pay for the order.

Billing CenterUser Guide 1 Post Payment

Issue 01 (2020-08-11) Copyright © Huawei Technologies Co., Ltd. 1

https://support.huaweicloud.com/intl/en-us/usermanual-billing/en-us_topic_0130173784.html

https://support.huaweicloud.com/intl/en-us/usermanual-billing/repay_topic_000000001.html

https://support.huaweicloud.com/intl/en-us/usermanual-billing/repay_topic_000000001.html

– When postpaid customers who have enabled monthly settlement placean order, they can select Monthly Settlement. After the bill is generatedon the third day of the next month, fees will be automatically deductedfrom the bound credit card.

● Pay-per-use products: Bills are generated by month for you and fees will bededucted from your bound credit card. If we have reasonable grounds tosuspect that your account has the risk of arrears, we have the right to morefrequently issue bills to you based on expenses incurred and deduct fees fromyour card.

Repayment method for postpaid customers:

● Automatic fee deduction from the bound credit card.● On the Overview > Repay page, use the corresponding payment method to

repay.

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Only customers who sign a contract with Huawei Services (Hong Kong) Co., Limited touse HUAWEI CLOUD can pay and repay online.

1.3 Supported Post Payment MethodsCurrently, only customers who sign a contract with Huawei Services (Hong Kong)Co., Limited to use HUAWEI CLOUD can pay online. Online payment can be bybound credit card or by other cards.

CustomerType

MonthlySettlement

Method ofObtainingPostPaymentQualification

RepaymentMethod

Order PlacementMethod

Method ofAutomatic OrderRenewal

- - - Onlinepayment

Banktransfer

Balancepayment

Paymentbyboundcreditcard

Onlinepayment

Monthlybillsettlement

Balancepayment

Paymentbyboundcreditcard

Onlinepayment

Monthlybillsettlement

Commo

Yes Onlinerequesting

√ √ - √ √ - - - - √



CustomerType

MonthlySettlement


RepaymentMethod



nHuaweicustomer/partner'scustomer inreferralmode

Yes Offlinerequesting

√ √ - √ √ √ - - - √

No - √ √ √ √ √ - √ - - -

Partner'scustomer inresellmode


- - - - - √ - - - √

Enterprisemasteraccount

Yes Onlinerequesting

√ √ - √ √ - - - - √


√ √ - √ √ √ - - - √

No - √ √ √ √ √ - √ - - -



CustomerType

MonthlySettlement


RepaymentMethod



Enterprisememberaccount


- - - - - √ - - - √

No - - - √ - - - √ - - -

1.4 Post Payment TerminologyBilling cycle: It is measured in calendar months, and is one month by default. Thebill for a month is generated on the third day of the next month.

Repayment period: It is the period that HUAWEI CLOUD gives customers forpaying off expenditures, starting from the bill date to the due date. Customers arerequired to pay off their bills before the repayment period ends. By default, the billdate is the due date.

Overdue: If a customer has not paid off the bill before 24:00 of the due date, suchpayment is overdue.

Grace period: When a customer's yearly/monthly resource has expired but thecustomer has not renewed it, or a customer is in arrears or has an overdue billbecause of an insufficient credit balance, HUAWEI CLOUD provides a period oftime for the customer to renew the resource or pay off the outstanding fees.During the grace period, the customer can still use the resource but cannotpurchase new cloud services.

Retention period: If the customer still has not renewed the resource or paid off theoutstanding fees when the grace period ends, the resource enters a retentionperiod. During the retention period, the customer cannot access the resource butdata stored on the cloud service will be retained.

Due date: The last day on which the customer is allowed to pay off the bill. Ifthere is no repayment period, the due date is the bill date.



2 Payment Methods

2.1 Adding a Payment Method

2.1 Adding a Payment MethodAfter post payment is fully implemented on the HUAWEI CLOUD Internationalsite, when you successfully register an account, you need to bind a mobile number,set account information, and bind a payment method to obtain the post paymentqualification. You can subscribe to and enable cloud services only when you havebound a credit card.

Precautions

When you bind a credit card, HUAWEI CLOUD deducts a deposit of 1 dollar fromthe card. This deposit will be returned to your credit card after the binding issuccessful. The specific return time is subject to the bank.

Procedure

Step 1 Go to the Payment Methods page.

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If you have not bound a payment method, after you log in to the HUAWEI CLOUDInternational site, click Go to complete in the prompt message to complete accountinformation.

Step 2 Click Add Card.

The Complete Information page is displayed.

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If you have registered within the last 10 minutes, go to Step 5.

If you have bound your mobile number, go to Step 7.

If you have completed your account information, go to Step 9.

Billing CenterUser Guide 2 Payment Methods


https://account-intl.huaweicloud.com/usercenter/?locale=en-us#/userindex/creditsList

Step 3 Click Get Code, and enter the received email verification code.

Step 4 Click Next.

Step 5 Enter a mobile number allocated in the region where the account is registered,click Get Code, and enter the SMS verification code in the text box.

Step 6 Click Next.

Step 7 Select a user type (individual or enterprise), and enter the required information.● For an individual, select Individual, enter your name and address, and select

an industry.● For an enterprise, select Enterprise, enter the enterprise's name and address

as well as the contact's name and position, and select an industry and thecurrency.



Step 8 Click Next.

Step 9 Enter the card number, expiry date, security code, and cardholder's name asprompted, and click Bind Card.

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During card binding, HUAWEI CLOUD collects a deposit of $1 USD (or an equivalent of $1USD in other currencies calculated according to the exchange rate) from your credit card toverify the effectiveness of the card. This deposit will be returned to your credit card afterthe binding is successful. The specific return time is subject to the bank.

Step 10 On the displayed bank page, perform authentication as prompted.● After you successfully bind a card, you will get the post payment qualification.

You can spend first on HUAWEI CLOUD and then repay the money.– HUAWEI CLOUD will generate a bill on the third day of the next month

and send the bill to you, and at the same time deducts the fee from yourcredit card.

– If we have reasonable grounds to suspect that your account has the riskof arrears, we have the right to more frequently issue bills to you basedon expenses incurred and deduct fees from your card.

● If the card binding fails, the Historical Cards page will be displayed and thereason for failure is shown in Result. You can choose to bind the card againor submit a service ticket.

----End

Historical Cards

On the Payment Methods page, click Historical Cards to view historical cardbinding records. If the card binding fails, the reason for failure is shown in Result.

Order of Deductions for Credit Cards

In the lower right corner of a bound credit card, click Default to set the credit cardas the default credit card for payment.

● If a customer has bound multiple credit cards, the system deducts fees fromthe default credit card first.



● When the balance of the default credit card is insufficient, the system willdeduct fees from other valid credit cards in sequence until the payment issuccessful.

Unbinding a Credit Card

In the upper right corner of a bound credit card, click to remove the credit cardfrom payment pages.

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The default credit card for payment cannot be deleted.

Setting a Currency1. Click the currency link to go to My Account > Preferences.2. In the Currency area, select a currency and click Save.

Currently, the following currencies are supported:– EUR - Euro– CNY - Renminbi– HKD - Hong Kong dollar– USD - United States dollar



https://account-intl.huaweicloud.com/usercenter/?locale=en-us#/accountindex/preferenceConfig

3 Top-Up and Repayment

3.1 How Does a Common HUAWEI CLOUD Customer Top Up an Account?

3.2 How Does a Partner's Customer Top Up an Account or Repay?

3.3 How Does a Common HUAWEI CLOUD Customer Repay (in Post PaymentMode)?

3.4 How Does a Common HUAWEI CLOUD Customer Repay (in PrepaymentMode)?

3.5 Service Suspension and Resource Release

3.1 How Does a Common HUAWEI CLOUD CustomerTop Up an Account?

Precautions

You can set a balance alert on the Overview page. You will receive a text messagewhen your balance is less than the preset threshold.

Prepaid customers need to top up before spending. They can top up the accounton the Overview page.

Top-up is not supported for enterprise member accounts.

Procedure

Step 1 Go to the Overview page.

Step 2 Click Top Up.

Step 3 Select a payment method.

● Online Payment

Enter a top-up amount and click Next. You are redirected to the paymentpage. Complete the payment process.

Billing CenterUser Guide 3 Top-Up and Repayment


https://account-intl.huaweicloud.com/usercenter/?locale=en-us#/userindex/allview

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When the currency is not USD, the converted value in USD will also be displayed onthe page.

You can click Switch Currency to change the currency.

● Bank Transfer

After transferring money to the standard top-up account, click TransferTicket and submit a corresponding service ticket. After HUAWEI CLOUDprocesses the ticket, the money will be transferred to your HUAWEI CLOUDaccount. For details about how to create a service ticket, see Submitting aService Ticket.

----End

Submitting a Top-Up Service Ticket1. On the bank transfer page, click Transfer Ticket to go to the Create Service

Ticket page.

2. Enter the bank transfer information.

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The receipt will be recorded under the currently logged-in user by default. In case ofany special circumstances, please specify them in Problem Description.

3. Upload the bank transfer certificate and submit the service ticket.

Our staff will manually top up your HUAWEI CLOUD account based on theservice ticket within two working days after the bank transfer is successful.



https://support.huaweicloud.com/intl/en-us/usermanual-ticket/en-us_topic_0065264094.html

https://support.huaweicloud.com/intl/en-us/usermanual-ticket/en-us_topic_0065264094.html

https://console-intl.huaweicloud.com/ticket/?region=ap-southeast-1#/ticketindex/createfeedback?businessTypeId=bbb1ed8d045f453e913da7cb837b60b2&sortId=6ea077bcc8944617934ed69571b825e6&subTypeId=1&type=1

Switching the Currency1. Go to My Account > Preferences.2. In the Currency area, select a currency and click Save.

3.2 How Does a Partner's Customer Top Up an Accountor Repay?

When a customer associates with a partner, the customer can choose the Referralor Resell mode.

● In Referral mode, customers pay for their orders by themselves. The top-upand repayment methods for a customer in Referral mode are the same asthose for a common HUAWEI CLOUD customer.

● In Resell mode, customers' account balance is allocated by the associatedpartner.– Online top-up is not supported. Instead, they need to contact the partner

to set a monthly budget for them.– Online repayment is not supported. Instead, they need to contact the

partner to make settlement.

3.3 How Does a Common HUAWEI CLOUD CustomerRepay (in Post Payment Mode)?

Precautions

Postpaid customers can spend first and then repay the expenditures on theOverview page.

Procedure


Step 2 Click Repay.

Step 3 Select a payment method.● Online Payment

Enter a repayment amount and click Next. You are redirected to thepayment page. Complete the payment process.





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– The repayment amount cannot be greater than the amount due.

– If there are two or more billing cycles pending your repayment, you can only repayone billing cycle at a time and the earliest billing cycle is repaid first. For example,if there are three outstanding billing cycles: 2020/01, 2020/02, and 2020/03, theyare repaid in the following order: 2020/01 -> 2020/02 -> 2020/03.

– When the currency is not USD, the converted value in USD will also be displayedon the page.

● Bank Transfer

After transferring money to the standard bank transfer account, click TransferTicket and submit a corresponding service ticket. After HUAWEI CLOUDprocesses the ticket, the money will be transferred to your HUAWEI CLOUDaccount.

----End

Submitting a Bank Transfer Service Ticket1. On the bank transfer page, click Transfer Ticket to go to the Create Service

Ticket page.2. Enter the bank transfer information.

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The receipt will be recorded under the currently logged-in user by default. In case ofany special circumstances, please specify them in Problem Description.



https://console-intl.huaweicloud.com/ticket/?region=ap-southeast-1#/ticketindex/createfeedback?businessTypeId=bbb1ed8d045f453e913da7cb837b60b2&sortId=6ea077bcc8944617934ed69571b825e6&subTypeId=1&type=1

3. Upload the bank transfer certificate and submit the service ticket.

Our staff will manually transfer the money to your HUAWEI CLOUD accountbased on the service ticket within two working days after the bank transfer issuccessful.

Switching the Currency1. Go to My Account > Preferences.

2. In the Currency area, select a currency and click Save.

3.4 How Does a Common HUAWEI CLOUD CustomerRepay (in Prepayment Mode)?

When you are in arrears as a prepaid customer, repay arrears in time to preventrelated resources from being stopped or released.

Procedure


Step 2 Click Top Up.

Step 3 The top-up page is displayed. For details, see How Does a Common HUAWEICLOUD Customer Top Up an Account?.

----End







Follow-Up ProcedureAfter the repayment is successful, the Account Statements page is displayed. Youcan view the top-up records and arrears records.

● A top-up record's Transaction Type is Top-up.● An arrears written-off record's Transaction Type is Expenditure (arrears

written-off). You can view the specific item in the Details column.

3.5 Service Suspension and Resource ReleaseWhen a customer's yearly/monthly resource has expired but has not renewed it, acustomer is in arrears because of an insufficient balance that causes failure of feedeductions, or a customer has an overdue bill, the customer's resource enters agrace period. If the outstanding fees are still not paid off when the grace periodends, the resource enters a retention period. During the retention period, theresource service is suspended. If the outstanding fees are still not paid off whenthe retention period ends, the resource will be released and data stored on theresource will be permanently deleted.

● Grace period: When a customer's yearly/monthly resource has expired but thecustomer has not renewed it, a customer is in arrears because of aninsufficient balance that causes failure of fee deductions, or a customer hasan overdue bill, HUAWEI CLOUD provides a period of time for the customerto renew the resource or pay off the outstanding fees. During the graceperiod, the customer can still use the resource but cannot purchase new cloudservices. A grace period is 15 days long.

● Retention period: If the customer still has not renewed the resource or paidoff the outstanding fees when the grace period ends, the resource enters aretention period. During the retention period, the customer cannot access theresource but data stored on the cloud service will be retained. A retentionperiod is 15 days long.



4 Renewal Management-Old Edition

4.1 Manual Renewal

4.2 Auto-renewal

4.3 Buying Again

4.4 Changing Subscriptions

4.5 Pricing of a Changed Specification

4.6 Releasing Resources

4.7 Exporting the Renewal List

4.1 Manual Renewal

4.1.1 Renewal RulesYou can renew your yearly/monthly subscribed resources. If a resource has enteredthe grace period or retention period, the renewed period starts from the originalexpiration time (excluding the grace period or retention period).

Rule DescriptionNote the following rules for a renewal:

● Reserved instance resources are not renewable.● Pay-per-use resources and spot instance resources are not renewable.● Resources with a pending specification change, that is, yearly/monthly

resources for which a specification change order has been submitted but hasnot been paid, are not renewable.

● Unsubscribed or released resources are not renewable.● Yearly/monthly resources that have been transitioned or are being

transitioned to pay-per-use billing mode are not renewable.● If a yearly/monthly resource has supplementary resources, to ensure that the

yearly/monthly resource and the supplementary resources have the same

Billing CenterUser Guide 4 Renewal Management-Old Edition


expiration time, the yearly/monthly resource is not renewable until thesupplementary resources have been provisioned successfully.

Rules for an integrated renewal:

● Associated resources must be renewed as a whole. Attached resources can berenewed as a whole or separately.

● Solution portfolio products, fine-grained packages, and DevCloud packagesmust be renewed as a whole and partial renewals are not supported.

● You can renew other package portfolio products as a whole, or partially (partof yearly/monthly subscribed resources). However, a partial renewal willterminate the portfolio subscription. As a result, you can no longer renew theportfolio product as a whole and enjoy the overall discounts.

● The MapReduce service must be renewed as a whole.

Rules for a batch renewal:

● Commercial use resources cannot be renewed together with pendingcommercial use resources.

● Offline Dedicated Cloud cannot be included in a batch renewal.

4.1.2 Manually Renewing a ResourceYou can manually renew a yearly/monthly subscription when it is about to expire.

Procedure

Step 1 Go to the Renewals page.

Step 2 Set the search criteria.

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You can click Set Renewal Date to set the expiration date of resources. For details, seeSetting a Renewal Date.

All the resources to be renewed are displayed.

Step 3 Renew resources separately or in batches.● Separate renewal: Click Renew in the Operation column for the desired

resource.



https://account-intl.huaweicloud.com/usercenter/?locale=en-us#/userindex/renewalManagement


● Batch renewal: Select the check boxes for the desired resources, and clickBatch Subscribe in the upper left corner.

Step 4 Select a renewal duration and click Pay.

Step 5 Select discounts and a payment option, and click Pay.

----End

4.1.3 Setting a Renewal DateIf you set a renewal date for a yearly/monthly subscription, the subscription willexpire on the fixed date of a month.

Precautions● If you do not set a renewal date, the default resource expiration date is the

first date of every month.● You can only set the renewal date to a day (from the 1st day to the 28th day

of a month, or the last day of a month) but not to a whole month.● The interval between the renewal date and the current billing date cannot be

less than one month. After the renewal date is set, the billing duration of aresource is accurate to day, and the fee of the days is calculated based on thefee standard of a yearly/monthly subscription. The renewal fee is subject tothe amount displayed on the renewal page.The following assumes that the renewal date is the 15th date of each month.– The expiration date of resource A is 2018-04-28. If you renew the

resource for a month without setting the renewal date, the resource willexpire on 2018-05-28. If you renew the resource for a month and set therenewal date, the resource will expire on 2018-06-15.



– The expiration date of resource B is 2018-04-01. If you renew theresource for a month without setting the renewal date, the resource willexpire on 2018-05-01. If you renew the resource for a month and set therenewal date, the resource will expire on 2018-05-15.

Setting a Renewal Date


Step 2 Click Set Renewal Date.

Step 3 Set the renewal date.

Step 4 Click Save.

----End

Renewing Resources to the Renewal Date


Step 2 Select the resource to be renewed.● Separate renewal: Click Renew in the Operation column for the desired

resource.● Batch renewal: Select the check boxes for the desired resources, and click

Batch Subscribe in the upper left corner.

Step 3 Confirm the resource information and set the renewal date.





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● You can click Modify to reset the unified expiration date for the resources.

● You can view the resource expiration date in the New Expiration Date column.

Step 4 Click Pay.

After the payment is complete and the renewal is successful, the resource will berenewed to the renewal date.

----End

4.2 Auto-renewal

4.2.1 Auto-Renewal RulesTo prevent resource data from being deleted when a product expires, you canenable auto-renewal after subscribing to a yearly/monthly product. With auto-renewal, the system automatically renews your product before the product expires.

Application Scope

Auto-renewal applies to yearly/monthly subscriptions, but not to solution portfolioproducts.

The following yearly/monthly products support auto-renewal:

● Elastic Cloud Server (ECS)● Elastic Volume Service (EVS)



● Virtual Private Cloud (VPC)● Bare Metal Server (BMS)● Relational Database Service (RDS)● Web Application Firewall (WAF)● Domain Registration● Direct Connect● Distributed Cache Service (DCS)● Dedicated Enterprise Storage Service (DESS)● Application Orchestration Service (AOS)● IoT Platform● Cloud Connect● Cloud Bastion Host (CBH)● Cloud Container Engine (CCE)● Document Database Service (DDS)● Conversational Bot Service● Advanced Anti-DDoS (AAD)● Dedicated Hardware Security Module (DHSM)● SaaS offerings and manual service offerings in the marketplace

Rule Description● Payment methods:

Auto-renewal can be paid using your account balance, cash coupons, anddiscounts. They are used in the following priority:Discount (use one at a time) → Cash coupon (use one at a time) → Accountbalance (cash balance first and then credit balance)

NO TE

In an auto-renewal, if there is more than one available cash coupon, the auto-renewalfee will be paid using the coupon that is about to expire in the nearest future, andthat can combine with the account balance to clear the auto-renewal fee.For example:Customer A needs to pay an auto-renewal fee of 50 dollars on 2018-08-20. CustomerA has an account balance of 80 dollars, one cash coupon of 20 dollars that is about toexpire on 2018-08-30, and one cash coupon of 50 dollars that is about to expire on2018-09-05. For the auto-renewal fee of 50 dollars, the coupon of 20 dollars is usedfirst, and then the account balance is used to pay the remaining 30 dollars.Customer B needs to pay an auto-renewal fee of 50 dollars on 2018-08-20. CustomerB has an account balance of 20 dollars, one cash coupon of 20 dollars that is about toexpire on 2018-08-30, and one cash coupon of 50 dollars that is about to expire on2018-09-05. The cash coupon of 20 dollars and the account balance of 20 dollars arenot sufficient to clear the auto-renewal fee. Therefore, the system directly uses thecash coupon of 50 dollars instead.

● Fee deduction rules:The auto-renewal fee of a product will be charged at 03:00, seven days beforethe product is due. Ensure that your account balance is sufficient. If the firstattempt to deduct the fee fails due to an insufficient account balance or otherreasons, the system will continue attempts at 03:00 every day until the



resource is released. If a re-attempt is successful, the fee is deductedsuccessfully.For example:Customer A, whose customer level is V0, has purchased an ECS (ECS 01),which will expire at 23:59:59, 2018-08-31. The auto-renewal period is onemonth. Both the grace period and retention period for V0 customers are 15days. That means ECS 01 will be released after 23:59:59, 2018-09-30.The system attempts to deduct the auto-renewal fee at 03:00, 2018-08-24,seven days before the expiration time. If the deduction is successful, the auto-renewal is successful.If customer A's account balance is insufficient, the first attempt fails, and thesystems will attempt again at 03:00, 2018-08-25, and so on, till 03:00,2018-09-30. If the account balance is still insufficient at 03:00, 2018-09-02,the auto-renewal fails eventually.

● Auto-renewal and manual renewal:When auto-renewal is enabled, you can still perform a manual renewal. If youpay a renewal manually before the day when the fees will be automaticallycharged for an auto-renewal, the system will re-calculate the next auto-renewal day based on the expiration day of the manual renewal.

● Rules for setting auto-renewal when purchasing a cloud service– Monthly: Your subscription will be automatically renewed each month.– Yearly: Your subscription will be automatically renewed each year.Example:Customer A purchases an ECS (ECS 01) and enables auto-renewal for it. If theECS is subscribed to for eight months, it will be automatically renewed eachmonth. If the ECS is subscribed to for two years, it will be automaticallyrenewed each year.

4.2.2 Automatically Renewing a ResourceTo prevent a resource from being deleted upon expiration, you can enable auto-renewal for yearly/monthly products you frequently use. Note the Auto-renewalRules when enabling auto-renewal.

Procedure



All the resources to be renewed are displayed.

Step 3 Set auto-renewal for resources separately or in batches.



https://support.huaweicloud.com/intl/en-us/usermanual-billing/renewals_topic_2000001.html



● Separate auto-renewal: Choose Enable Auto-Renew in the Operationcolumn for the desired resource.

● Batch auto-renewal: Select the check boxes for the desired resources, and clickEnable Auto-Renew in the upper left corner.

Step 4 Set the auto-renewal period and number of preset auto-renewals, and click OK.

----End

4.2.3 Modifying Auto-RenewalAfter enabling auto-renewal, you can change the renewal period.

Procedure


Step 2 Choose Modify Auto-Renew in the Operation column for the desired resource.




Step 3 Select Enable Or Modify Auto-Renew for Renewal Settings and set New Auto-Renew Period or Reset Auto-renewals.

Step 4 Click OK.

----End

4.2.4 Disabling Auto-RenewalYou can disable auto-renewal when needed. After disabling auto-renewal, youneed to manually renew resources before they expire.

Procedure


Step 2 Click Modify Auto-Renew in the Operation column for the desired resource.

Step 3 Select Restore Renewal for Renewal Settings.




Step 4 Click OK.

----End

4.3 Buying AgainWhen you renew a pay-per-use package after the traffic in the package has beenused up, you may encounter a situation where you cannot use the package due tointerrupted use. You can purchase the package again. It can be selected to takeeffect immediately or at a specified time.

Application ScopeThis operation is only applicable for the pay-per-use package of atomic products.You cannot buy composite atomic products again but have to renew them.

Procedure



Step 3 Locate the pay-per-use package you want to buy again on the Renewals pageand click Buy Again in the Operation column.



https://account-intl.huaweicloud.com/usercenter/#/userindex/renewalManagement

Step 4 Confirm the package information, usage duration, and effective time, and clickPay.

NO TE

● The OBS 40GB storage package, OBS 50GB outbound traffic package, and VBS 40GBresource package cannot be bought again.

● Suspended pay-per-use packages cannot be bought again.● You can specify the effective time only when buying a pay-per-use package of the IEF,

OBS, VBS, and CSBS atomic products again. For other cloud service atomic products, itwill take effect immediately after you buy them again.


----End


4.4.1 From Pay-per-Use to Yearly/MonthlyYou can change the billing mode of a resource from pay-per-use to yearly/monthly. Doing so will create an order. After you pay the order, the yearly/monthlysubscription takes effect immediately.

For example:

At 2018/09/21 09:25:34, a customer purchases a pay-per-use ECS. At 2018/10/1510:30:34, the customer changes the ECS's billing mode to yearly/monthly and a



change-to-yearly/monthly order is generated. After the customer pays the order,the ECS immediately enters the yearly/monthly billing mode.

Precautions● Only those resources in the Enabled status can be changed to yearly/monthly.● The billing mode of solution portfolio products cannot be changed from pay-

per-use to yearly/monthly.● Spot instances do not support change from pay-per-use to yearly/monthly or

from yearly/monthly to pay-per-use.

NO TICE

To enter the page for changing the billing mode of a cloud service product toyearly/monthly, go to the Console, locate the target cloud service product, andperform the change operations.For details about how to change the billing mode to yearly/monthly, see the userguide of the cloud service product. Below are the relevant links to some productschanging from pay-per-use to yearly/monthly:● Elastic Cloud Server: Changing the Billing Mode from Pay-per-Use to Yearly/

Monthly● Cloud Container Engine: How Do I Change Cluster Billing Mode from Pay-

per-Use to Yearly/Monthly?

Procedure

The following uses an ECS as an example to describe how to change its billingmode from pay-per-use to yearly/monthly.

Step 1 Log in to the management console.

Step 2 Click in the upper left corner and select the desired region and project.

NO TE

On the My Resources page, you can view the region to which your purchased productbelongs.

Step 3 Under Computing, click Elastic Cloud Server.

Step 4 On the Elastic Cloud Server page, select the target ECS.

Step 5 Click More in the Operation column and select Change Billing Mode from thedrop-down list.

NO TE

The billing mode of multiple ECSs can be changed in a batch. To do so, perform thefollowing operations:

1. Select the target ECSs.

2. Click More on the top of the ECS list and select Change Billing Mode from the drop-down list.



https://support.huaweicloud.com/intl/en-us/usermanual-ecs/ecs_03_0110.html


https://support.huaweicloud.com/intl/en-us/cce_faq/cce_faq_00009.html


https://console-intl.huaweicloud.com/console/?refrence=resource&locale=en-us#/resources

Step 6 Select the renewal duration and click Submit.

----End

4.4.2 From Yearly/Monthly to Pay-per-UseYou can change the billing mode of a resource from yearly/monthly to pay-per-use. The pay-per-use billing mode will take effect after the original yearly/monthlysubscription has expired.

For example:

At 2018/09/21 09:25:34, a customer purchases a monthly subscribed ECS. At2018/10/15 10:30:34, the customer changes the ECS's billing mode to pay-per-useand a change-to-pay-per-use order is generated. After 2018/10/21 23:59:59, thenew billing mode takes effect and the ECS is charged by usage.

Precautions● Only those resources in the Provisioned status can be changed to pay-per-

use.● Yearly/monthly subscriptions can be changed to pay-per-use before their

expiration date. The change will not take effect until the subscription hasexpired.

● The billing mode of solution portfolio products cannot be changed fromyearly/monthly to pay-per-use.

ProcedureStep 1 Go to the Renewals page.

Step 2 Choose More > Change to Pay-per-Use in the Operation column for the desiredresource.

Step 3 Confirm the subscription change details and click Change to Pay-per-Use.

----End

4.5 Pricing of a Changed SpecificationThis section applies only to yearly/monthly resources but not to pay-per-useresources.

Specification changes include specification upgrade and downgrade. In aspecification upgrade, a customer changes the current specification of a resource




to a new specification that has a higher price and needs to pay for the difference.In a specification downgrade, a customer changes the current specification of aresource to a new specification that has a lower price and HUAWEI CLOUDrefunds the difference to the customer.

NO TE

Because discounts have a validity period, when you change resource specification, the pricedisplayed on the operation page might be different from the actual order price. The lattershall prevail.

Specification UpgradeUpgrade fee (with a special offer of discount) = (Price of the new specification xRemaining days - Price of the old specification x Remaining days) x (1 - Discountrate)

Upgrade fee (with a special offer of buy-it-now price) = Buy-it-now price of thenew specification x Remaining days - Price of the old specification x Remainingdays

Upgrade fee (with a special offer of relief) = (Price of the new specification xRemaining days - Price of the old specification x Remaining days) - Relievedamount

● Price of the new specification: The current price of the new product calculatedon the basis of the remaining duration.

● Price of the old specification: The current price of the old product calculatedon the basis of the purchased duration.

Example 1: (The following prices are for reference only. For the actual prices, seeProduct Pricing Details.)

On November 1, 2018, a customer purchases an ECS of specification A for onemonth. The price is 120 dollars per month. The customer pays for the ECS with theaccount balance of 120 dollars.

On November 24, 2018, the customer upgrades the specification to specification Bat the price of 150 dollars per month.

Six days remain in the one-month subscription and no discounts are available. Thecustomer should pay the difference in price additionally, which is: 150/30 x 6 -120/30 x 6 = 6 dollars.

Example 2:

On November 1, 2018, a customer purchases an ECS of specification A for threeyears. The total price is 1200 dollars. The customer pays for the ECS with theaccount balance of 1200 dollars.

On May 1, 2019, the customer upgrades the specification to specification B.Because the remaining duration is less than three years, a price for two years (900dollars) is applied.

911 (= 1095 - 184) days remain in the three-year subscription and no discountsare available. The customer should pay the difference in price additionally, whichis: 900/730 x 911 - 1200/1095 x 911 = 124.79 dollars. (The result is rounded off totwo decimal places.) Price of the new specification = Price for two years/Total days



https://www.huaweicloud.com/intl/en-us/pricing/index.html#/ecs

of the two years. Price of the old specification = Price for three years/Total days ofthe three years.

Specification DowngradeDowngrade fee = Price of the new specification x Remaining days x (1 - Discountrate) - Value of the remaining period (excluding cash coupons) (no refund at ≤0)

The value of the remaining period of the current specification is calculated basedon the actual payment, which is refunded to the customer. It is equal to: Actualpayment/Total days of the subscription x Remaining days.

NO TICE

When downgrading the specification of resources that are purchased by using cashcoupons or discount coupons or through sales promotion, the remaining valuemay be insufficient and the refund amount is 0. Exercise caution when performingthis operation.

Used cash coupons and discount coupons will not be returned in a specificationdowngrade.

Discounts applicable for the specification downgrade of yearly/monthly resourcesinclude commercial discounts, partner authorized discounts, and promotiondiscounts. When a customer performs a specification downgrade, discounts areselected automatically according to relevant rules. Manual selection is notsupported.

NO TE

Below are the discount rules for the specification downgrade of yearly/monthly resources.● If a customer has multiple types of applicable discounts, discounts are selected by

priority: commercial discounts > partner authorized discounts.● The type of discounts used for the original order is prioritized. For example, if partner

authorized discounts are used for the original order, such discounts will be used first inspecification downgrade.

● Promotion discounts will not be used unless they have been used in the original order.

Example 1:


On November 24, 2018, the customer downgrades the specification tospecification C at the price of 90 dollars per month.

Six days remain in the one-month subscription. The refund is equal to: (120/30 -90/30) x 6 = 6 dollars.

Example 2:

On November 1, 2018, a customer purchases an ECS of specification A for onemonth. The price is 120 dollars per month. The customer pays for the ECS with theaccount balance of 60 dollars and one cash coupon of dollars.




Six days remain in the one-month subscription. The refund is equal to: (60/30 -90/30) x 6 < 0. Though the specification downgrade is successful, no refund willoccur.

Example 3:

On November 1, 2018, a customer purchases an ECS of specification A for onemonth. The price is 120 dollars per month. The customer uses a commercialdiscount of 10% off and pays for the ECS with the account balance of 108 (= 120x 0.9) dollars.

On November 24, 2018, the customer downgrades the specification tospecification C at the price of 90 dollars per month. In this case, commercialdiscounts are applicable and the price after discount is equal to: 90 x 0.9 = 81dollars per month.

Six days remain in the one-month subscription. The refund is equal to: (108/30 -81/30) x 6 = 5.4 dollars.

4.6 Releasing ResourcesYou can release resources that are in the Expired or Frozen status if needed.

Precautions● The number of resource releases is not restricted.

● You can release resources by yourself and do not need to contact customerservice.

Procedure


Step 2 Click to set the search criteria.

NO TE

Expired and Frozen resources can be released.

Step 3 Click Release for a resource that you want to release.




NO TICE

After a resource is released, the resource and its data cannot be restored. Exercisecaution when performing this operation.

Step 4 Confirm the information of the resource to be released and click Release.

Step 5 Click OK.

----End

4.7 Exporting the Renewal ListBefore renewing a resource, you can export your renewal list to request fundsfrom your finance department.

Procedure



Step 3 Select the target resource and click Export Pending Renewals.




Step 4 Select a renewal period and an export format (CSV or PDF), and click Export.

A message is displayed indicating that the renewal list has been exportedsuccessfully. If the file cannot be exported, click Download to download therenewal list manually.

----End



5 Renewal Management-New Edition

5.1 Manual Renewal

5.2 Auto-renewal

5.3 Buying Again

5.4 Non-Renewal upon Expiration


5.6 Pricing of a Changed Specification

5.7 Releasing Resources

5.8 Exporting the Renewal List

5.1 Manual Renewal

5.1.1 Renewal RulesYou can renew your yearly/monthly subscribed resources. If a resource has enteredthe grace period or retention period, the renewed period starts from the originalexpiration time (excluding the grace period or retention period).

Rule Description

Note the following rules for a renewal:

● Reserved instance resources are not renewable.● Pay-per-use resources and spot instance resources are not renewable.● Resources with a pending specification change, that is, yearly/monthly

resources for which a specification change order has been submitted but hasnot been paid, are not renewable.

● Unsubscribed or released resources are not renewable.● Yearly/monthly resources that have been transitioned or are being

transitioned to pay-per-use billing mode are not renewable.

Billing CenterUser Guide 5 Renewal Management-New Edition


● If a yearly/monthly resource has supplemented resources, to ensure that theyearly/monthly resource and the supplemented resources have the sameexpiration time, the yearly/monthly resource is not renewable until thesupplemented resources have been provisioned successfully.

Rules for an integrated renewal:

● Associated resources must be renewed as a whole. Attached resources can berenewed as a whole or separately.

● Solution portfolio products, fine-grained packages, and DevCloud packagesmust be renewed as a whole and partial renewals are not supported.

● You can renew other package portfolio products as a whole, or partially (partof yearly/monthly subscribed resources). However, a partial renewal willterminate the portfolio subscription. As a result, you can no longer renew theportfolio product as a whole and enjoy the overall discounts.

● The MapReduce service must be renewed as a whole.

Rules for a batch renewal:

● Commercial use resources cannot be renewed together with pendingcommercial use resources.

● Offline Dedicated Cloud cannot be included in a batch renewal.

5.1.2 Manually Renewing a ResourceYou can manually renew a yearly/monthly subscription when it is about to expire.

Procedure



NO TE

● Customers who have enabled project group management can set the search criteria tofilter a project group and query the project group's resources that are to be renewed.

● You can click Set Renewal Date to set the expiration date of resources. For details, seeSetting a Renewal Date.

● Under the Manual Renewals, Auto Renewals, Pay-per-Use After Expiration,and Renewals Canceled tabs, you can query all resources to be renewed.

● You can manually renew resources under the Manual Renewals, AutoRenewals, Pay-per-Use After Expiration, and Renewals Canceled tabs.



https://account-intl.huaweicloud.com/usercenter/?agencyId=344fb7b42371495e8723a7c527fe752a&region=ap-southeast-3&locale=en-us#/userindex/renewalManagement


Step 3 All resources that need to be manually renewed can be moved to the ManualRenewals tab. For details, see Restoring to Manual Renewal.

Step 4 Renew resources separately or in batches.● Separate renewal: Click Renew in the Operation column for the desired

resource.

● Batch renewal: Select the check boxes for the desired resources, and clickRenew in the upper left corner.

Step 5 Select a renewal duration and click Pay.





----End

5.1.3 Setting a Renewal DateIf you set a renewal date for a yearly/monthly subscription, the subscription willexpire on the fixed date of a month.

Precautions● If you do not set a renewal date, the default resource expiration date is the

first day of every month.● You can only set the renewal date to a day (from the 1st day to the 28th day

of a month, or the last day of a month) but not to a whole month.● The interval between the renewal date and the due date of the current billing

cycle cannot be less than one month. After the renewal date is set, the billingduration of a resource is accurate to day, and the fee of the days is calculatedbased on the price of a yearly/monthly subscription. The actual renewalamount displayed on the renewal page shall prevail.The following assumes that the renewal date is the 15th day of each month.– The expiration date of resource A is 2018-04-28. If you renew the

resource for a month without setting the renewal date, the resource willexpire on 2018-05-28. If you renew the resource for a month and set therenewal date, the resource will expire on 2018-06-15.

– The expiration date of resource B is 2018-04-01. If you renew theresource for a month without setting the renewal date, the resource willexpire on 2018-05-01. If you renew the resource for a month and set therenewal date, the resource will expire on 2018-05-15.



Setting a Renewal Date


Step 2 Click Set Renewal Date.

Step 3 Set the renewal date.

Step 4 Click OK.

----End

Renewing Resources to the Renewal Date


Step 2 Select the resource to be renewed.

● Separate renewal: Click Renew in the Operation column for the desiredresource.

● Batch renewal: Select the check boxes for the desired resources, and clickRenew in the upper left corner.

Step 3 Confirm the resource information and set the renewal date.





NO TE

● You can click Modify to reset the unified expiration date for the resources.● You can view the resource expiration date in the New Expiration Date column.

Step 4 Click Pay.

After the payment is complete and the renewal is successful, the resource will berenewed to the renewal date.

----End

5.1.4 Restoring to Manual RenewalYou can restore the resources that have been set to be automatically renewed,changed to pay-per-use upon expiration, and not renewed upon expiration tomanual renewal. All resources that are restored to manual renewal will be movedto the Manual Renewals tab.

Procedure





https://account-intl.huaweicloud.com/usercenter/?agencyId=344fb7b42371495e8723a7c527fe752a&region=ap-southeast-3&locale=en-us#/userindex/renewalManagement

● Under the Auto Renewals, Pay-per-Use After Expiration, and RenewalsCanceled tabs, you can query all resources that you can restore to manualrenewal.

● You can restore resources under the Auto Renewals, Pay-per-Use AfterExpiration, and Renewals Canceled tabs to manual renewal.

Step 3 Locate the resources that you want to restore to manual renewal and click More >Restore Renewal in the Operation column.

Step 4 On the page that is displayed, click OK.

----End

5.2 Auto-renewal

5.2.1 Auto-Renewal RulesTo prevent resource data from being deleted when a product expires, you canenable auto-renewal after subscribing to a yearly/monthly product. With auto-renewal, the system automatically renews your product before the product expires.

Application Scope

Auto-renewal applies to yearly/monthly subscriptions, but not to solution portfolioproducts.

The following yearly/monthly products support auto-renewal:



● Elastic Cloud Server (ECS)● Elastic Volume Service (EVS)● Virtual Private Cloud (VPC)● Bare Metal Server (BMS)● Relational Database Service (RDS)● Web Application Firewall (WAF)● Domain Registration● Direct Connect● Distributed Cache Service (DCS)● Dedicated Enterprise Storage Service (DESS)● Application Orchestration Service (AOS)● IoT Platform● Cloud Connect● Cloud Bastion Host (CBH)● Cloud Container Engine (CCE)● Document Database Service (DDS)● Conversational Bot Service● Advanced Anti-DDoS (AAD)● Dedicated Hardware Security Module (DHSM)● SaaS offerings and manual service offerings in the marketplace

Rule Description● Payment methods:

Auto-renewal can be paid using your account balance, cash coupons, anddiscounts. They are used in the following priority:Discount (use one at a time) → Cash coupon (use one at a time) → Accountbalance (cash balance first and then credit balance)

NO TE

In an auto-renewal, if there is more than one available cash coupon, the auto-renewalfee will be paid using the coupon that is about to expire in the nearest future, andthat can combine with the account balance to clear the auto-renewal fee.For example:Customer A needs to pay an auto-renewal fee of 50 dollars on 2018-08-20. CustomerA has an account balance of 80 dollars, one cash coupon of 20 dollars that is about toexpire on 2018-08-30, and one cash coupon of 50 dollars that is about to expire on2018-09-05. For the auto-renewal fee of 50 dollars, the coupon of 20 dollars is usedfirst, and then the account balance is used to pay the remaining 30 dollars.Customer B needs to pay an auto-renewal fee of 50 dollars on 2018-08-20. CustomerB has an account balance of 20 dollars, one cash coupon of 20 dollars that is about toexpire on 2018-08-30, and one cash coupon of 50 dollars that is about to expire on2018-09-05. The cash coupon of 20 dollars and the account balance of 20 dollars arenot sufficient to clear the auto-renewal fee. Therefore, the system directly uses thecash coupon of 50 dollars instead.

● Fee deduction rules:The auto-renewal fee of a product will be charged at 03:00, seven days beforethe product is due. Ensure that your account balance is sufficient. If the first



attempt to deduct the fee fails due to an insufficient account balance or otherreasons, the system will continue attempts at 03:00 every day until theresource is released. If a re-attempt is successful, the fee is deductedsuccessfully.For example:Customer A, whose customer level is V0, has purchased an ECS (ECS 01),which will expire at 23:59:59, 2018-08-31. The auto-renewal period is onemonth. Both the grace period and retention period for V0 customers are 15days. That means ECS 01 will be released after 23:59:59, 2018-09-30.The system attempts to deduct the auto-renewal fee at 03:00, 2018-08-24,seven days before the expiration time. If the deduction is successful, the auto-renewal is successful.If customer A's account balance is insufficient, the first attempt fails, and thesystems will attempt again at 03:00, 2018-08-25, and so on, till 03:00,2018-09-30. If the account balance is still insufficient at 03:00, 2018-09-02,the auto-renewal fails eventually.

● Auto-renewal and manual renewal:When auto-renewal is enabled, you can still perform a manual renewal. If youpay a renewal manually before the day when the fees will be automaticallycharged for an auto-renewal, the system will re-calculate the next auto-renewal day based on the expiration day of the manual renewal.

● Rules for setting auto-renewal when purchasing a cloud service– Monthly: Your subscription will be automatically renewed each month.– Yearly: Your subscription will be automatically renewed each year.Example:Customer A purchases an ECS (ECS 01) and enables auto-renewal for it. If theECS is subscribed to for eight months, it will be automatically renewed eachmonth. If the ECS is subscribed to for two years, it will be automaticallyrenewed each year.

5.2.2 Automatically Renewing a ResourceTo prevent a resource from being deleted upon expiration, you can enable auto-renewal for yearly/monthly products you frequently use. Note the Auto-RenewalRules when enabling auto-renewal.

ProcedureStep 1 Go to the Renewals page.







● Under the Auto Renewals tab, you can query the resources for which auto-renewal has been enabled.

● You can enable auto-renewal for resources under the Manual Renewals, Pay-per-Use After Expiration, and Renewals Canceled tabs.

Step 3 Set auto-renewal for resources separately or in batches.

● Separate auto-renewal: Click Enable Auto-Renew in the Operation columnfor the desired resource.

● Batch auto-renewal: Select the check boxes for the desired resources, and clickEnable Auto-Renew in the upper left corner.

Step 4 Set the auto-renewal period and number of preset auto-renewals, and click OK.



NO TE

● When the number of times a resource has been auto-renewed for reaches the presetvalue, the resource will be automatically changed to manual renewal upon expiration.

● Manual renewal does not affect the number of remaining auto-renewals.

----End

5.2.3 Modifying Auto-RenewalAfter enabling auto-renewal, you can change the renewal period.

Procedure


Step 2 Under the Auto Renewals tab, click Modify Auto-Renew in the Operationcolumn for the desired resource.

NO TE

● The resources for which auto-renewal has been enabled are moved to the AutoRenewals tab. Modify auto-renewal for these resources under the Auto Renewals tab.

● If the Modify Auto-Renew button is not displayed, click More and you can see thebutton.

Step 3 Select Enable Or Modify Auto-Renew for Renewal Settings and set New Auto-Renew Period or Reset Auto-renewals.




Step 4 Click OK.

----End

5.2.4 Disabling Auto-RenewalYou can disable auto-renewal when needed. After disabling auto-renewal, youneed to manually renew resources before they expire.

Procedure


Step 2 Under the Auto Renewals tab, click Modify Auto-Renew in the Operationcolumn for the desired resource.

NO TE

● The resources for which auto-renewal has been enabled are moved to the AutoRenewals tab. Modify auto-renewal for these resources under the Auto Renewals tab.

● If the Modify Auto-Renew button is not displayed, click More and you can see thebutton.

Step 3 Select Restore Renewal for Renewal Settings.




Step 4 Click OK.

----End

5.3 Buying AgainWhen you renew a pay-per-use package after the traffic in the package has beenused up, you may encounter a situation where you cannot use the package due tointerrupted use. You can purchase the package again. It can be selected to takeeffect immediately or at a specified time.

Application Scope

This operation is only applicable for the pay-per-use package of atomic products.You cannot buy composite atomic products again but have to renew them.

Procedure



You can query all atomic products to be bought again under the ManualRenewals, Auto Renewals, Renewals Canceled tabs.

Step 3 Locate the pay-per-use package you want to buy again on the Renewals pageand click Buy Again in the Operation column.




Step 4 Confirm the package information, usage duration, and effective time, and clickPay.

NO TE

● The OBS 40GB storage package, OBS 50GB outbound traffic package, and VBS 40GBresource package cannot be bought again.

● Suspended pay-per-use packages cannot be bought again.

● You can specify the effective time only when buying a pay-per-use package of the IEF,OBS, VBS, and CSBS atomic products again. For other cloud service atomic products, itwill take effect immediately after you buy them again.


----End



5.4 Non-Renewal upon ExpirationIf you will no longer use a resource upon its expiration, you can set it to be notrenewed upon expiration. The resource will be moved to the Renewals Canceledtab. You can manually renew resources that have been set to be not renewedupon expiration, buy them again, restore them to manual renewal, enable auto-renewal for them, and change them to pay-per-use upon expiration.

Procedure



● Under the Renewals Canceled tab, you can query the resources that havebeen set to be not renewed upon expiration.

● You can set resources under the Manual Renewals, Auto Renewals, andPay-per-Use After Expiration tabs to be not renewed upon expiration.

Step 3 Click More > Cancel Renewal in the Operation column for the desired resource.

Step 4 On the page that is displayed, click OK.

----End





5.5.1 From Pay-per-Use to Yearly/MonthlyYou can change the billing mode of a resource from pay-per-use to yearly/monthly. Doing so will create an order. After you pay the order, the yearly/monthlysubscription takes effect immediately.

For example:

At 2018/09/21 09:25:34, a customer purchases a pay-per-use ECS. At 2018/10/1510:30:34, the customer changes the ECS's billing mode to yearly/monthly and achange-to-yearly/monthly order is generated. After the customer pays the order,the ECS immediately enters the yearly/monthly billing mode.

Precautions● Only those resources in the Enabled status can be changed to yearly/monthly.● Solution portfolio products do not support change from pay-per-use to yearly/

monthly.● Spot instances do not support change from pay-per-use to yearly/monthly or

from yearly/monthly to pay-per-use.

NO TICE

To enter the page for changing the billing mode of a cloud service product toyearly/monthly, go to the Console, locate the target cloud service product, andperform the change operations.For details about how to change the billing mode to yearly/monthly, see the userguide of the cloud service product. Below are the relevant links to some productschanging from pay-per-use to yearly/monthly:● Elastic Cloud Server: Changing the Billing Mode from Pay-per-Use to Yearly/

Monthly● Cloud Container Engine: How Do I Change Cluster Billing Mode from Pay-

per-Use to Yearly/Monthly?

Procedure

The following uses an ECS as an example to describe how to change its billingmode from pay-per-use to yearly/monthly.

Step 1 Log in to the management console.

Step 2 Click in the upper left corner and select the desired region and project.

NO TE

On the My Resources page, you can view the region to which your purchased productbelongs.

Step 3 Under Computing, click Elastic Cloud Server.

Step 4 On the Elastic Cloud Server page, select the target ECS.







https://console-intl.huaweicloud.com/console/?agencyId=344fb7b42371495e8723a7c527fe752a&region=ap-southeast-1&refrence=resource&locale=en-us#/resources

Step 5 Click More > Change Billing Mode in the Operation column.

NO TE

The billing mode of multiple ECSs can be changed in a batch. To do so, perform thefollowing operations:

1. Select the target ECSs.

2. Click More on the top of the ECS list and select Change Billing Mode from the drop-down list.

Step 6 Select the renewal duration and click Submit.

----End

5.5.2 From Yearly/Monthly to Pay-per-UseYou can change the billing mode of a resource from yearly/monthly to pay-per-use. The pay-per-use billing mode will take effect after the original yearly/monthlysubscription has expired.

For example:

At 2018/09/21 09:25:34, a customer purchases a monthly subscribed ECS. At2018/10/15 10:30:34, the customer changes the ECS's billing mode to pay-per-useand a change-to-pay-per-use order is generated. After 2018/10/21 23:59:59, thenew billing mode takes effect and the ECS is charged by usage.

Precautions● Only those resources in the Provisioned status can be changed to pay-per-

use.● Yearly/monthly subscriptions can be changed to pay-per-use before their

expiration date. The change will not take effect until the subscription hasexpired.

● Solution portfolio products do not support change to pay-per-use uponexpiration.

● Pay-per-use packages do not support change to pay-per-use upon expiration.

Procedure






● Under the Pay-per-Use After Expiration tab, you can query the resourcesthat have been set to be changed to pay-per-use upon expiration.

● You can set resources under the Manual Renewals, Auto Renewals, andRenewals Canceled tabs to be changed to pay-per-use upon expiration.

Step 3 The procedure for changing the billing mode of a single resource to pay-per-useupon expiration is different from that for changing the billing mode of multipleresources to pay-per-use upon expiration.● Single resource: Click More > Change to Pay-per-Use After Expiration in the

Operation column for the desired resource.

● Multiple resources: Select the check boxes for the desired resources, and clickChange to Pay-per-Use After Expiration in the upper left corner.

Step 4 Confirm the subscription change details and click Change to Pay-per-Use.

----End

5.6 Pricing of a Changed SpecificationThis section applies only to yearly/monthly resources but not to pay-per-useresources.

Specification changes include specification upgrade and downgrade. In aspecification upgrade, a customer changes the current specification of a resourceto a new specification that has a higher price and needs to pay for the difference.In a specification downgrade, a customer changes the current specification of aresource to a new specification that has a lower price and HUAWEI CLOUDrefunds the difference to the customer.



NO TE

Because discounts have a validity period, when you change resource specification, the pricedisplayed on the operation page might be different from the actual order price. The lattershall prevail.

Specification Upgrade

Upgrade fee (with a special offer of discount) = (Price of the new specification xRemaining days - Price of the old specification x Remaining days) x (1 - Discountrate)

Upgrade fee (with a special offer of buy-it-now price) = Buy-it-now price of thenew specification x Remaining days - Price of the old specification x Remainingdays

Upgrade fee (with a special offer of relief) = (Price of the new specification xRemaining days - Price of the old specification x Remaining days) - Relievedamount

● Price of the new specification: The current price of the new product calculatedon the basis of the remaining duration.

● Price of the old specification: The current price of the old product calculatedon the basis of the purchased duration.

Example 1: (The following prices are for reference only. For the actual prices, seeProduct Pricing Details.)


On November 24, 2018, the customer upgrades the specification to specification Bat the price of 150 dollars per month.

Six days remain in the one-month subscription and no discounts are available. Thecustomer should pay the difference in price additionally, which is: 150/30 x 6 -120/30 x 6 = 6 dollars.

Example 2:

On November 1, 2018, a customer purchases an ECS of specification A for threeyears. The total price is 1200 dollars. The customer pays for the ECS with theaccount balance of 1200 dollars.

On May 1, 2019, the customer upgrades the specification to specification B.Because the remaining duration is less than three years, a price for two years (900dollars) is applied.

911 (= 1095 - 184) days remain in the three-year subscription and no discountsare available. The customer should pay the difference in price additionally, whichis: 900/730 x 911 - 1200/1095 x 911 = 124.79 dollars. (The result is rounded off totwo decimal places.) Price of the new specification = Price for two years/Total daysof the two years. Price of the old specification = Price for three years/Total days ofthe three years.



https://www.huaweicloud.com/intl/en-us/pricing/index.html#/ecs

Specification Downgrade

Downgrade fee = Price of the new specification x Remaining days x (1 - Discountrate) - Value of the remaining period (excluding cash coupons) (no refund at ≤0)

The value of the remaining period of the current specification is calculated basedon the actual payment, which is refunded to the customer. It is equal to: Actualpayment/Total days of the subscription x Remaining days.

NO TICE

When downgrading the specification of resources that are purchased by using cashcoupons or discount coupons or through sales promotion, the remaining valuemay be insufficient and the refund amount is 0. Exercise caution when performingthis operation.

Used cash coupons and discount coupons will not be returned in a specificationdowngrade.

Discounts applicable for the specification downgrade of yearly/monthly resourcesinclude commercial discounts, partner authorized discounts, and promotiondiscounts. When a customer performs a specification downgrade, discounts areselected automatically according to relevant rules. Manual selection is notsupported.

NO TE

Below are the discount rules for the specification downgrade of yearly/monthly resources.

● If a customer has multiple types of applicable discounts, discounts are selected bypriority: commercial discounts > partner authorized discounts.

● The type of discounts used for the original order is prioritized. For example, if partnerauthorized discounts are used for the original order, such discounts will be used first inspecification downgrade.

● Promotion discounts will not be used unless they have been used in the original order.

Example 1:



Six days remain in the one-month subscription. The refund is equal to: (120/30 -90/30) x 6 = 6 dollars.

Example 2:

On November 1, 2018, a customer purchases an ECS of specification A for onemonth. The price is 120 dollars per month. The customer pays for the ECS with theaccount balance of 60 dollars and one cash coupon of dollars.




Six days remain in the one-month subscription. The refund is equal to: (60/30 -90/30) x 6 < 0. Though the specification downgrade is successful, no refund willoccur.

Example 3:

On November 1, 2018, a customer purchases an ECS of specification A for onemonth. The price is 120 dollars per month. The customer uses a commercialdiscount of 10% off and pays for the ECS with the account balance of 108 (= 120x 0.9) dollars.

On November 24, 2018, the customer downgrades the specification tospecification C at the price of 90 dollars per month. In this case, commercialdiscounts are applicable and the price after discount is equal to: 90 x 0.9 = 81dollars per month.

Six days remain in the one-month subscription. The refund is equal to: (108/30 -81/30) x 6 = 5.4 dollars.

5.7 Releasing ResourcesYou can release resources that are in the Expired or Frozen status if needed.

Precautions● The number of resource releases is not restricted.● You can release resources by yourself and do not need to contact customer

service.

Procedure



NO TE

● Expired and Frozen resources can be released.

Under the Manual Renewals, Auto Renewals, Pay-per-Use After Expiration, andRenewals Canceled tabs, you can release expired or frozen resources.

Step 3 Click More > Release in the Operation column for the desired resource.




NO TICE

After a resource is released, the resource and its data cannot be restored. Exercisecaution when performing this operation.

Step 4 Check the information of the resource to be released and click Release.

Step 5 Click OK.

----End

5.8 Exporting the Renewal ListBefore renewing a resource, you can export your renewal list to request fundsfrom your finance department.

Procedure






● Under the Manual Renewals, Auto Renewals, Pay-per-Use After Expiration,and Renewals Canceled tabs, you can query all resources to be renewed.

● You can export the renewal list for resources under the Manual Renewals,Auto Renewals, Pay-per-Use After Expiration, and Renewals Canceled tabs.

Step 3 Select the target resources and click Export Pending Renewals.

Step 4 Select a renewal duration and an export format (CSV or PDF), and click Export.

A message is displayed indicating that the renewal list has been exportedsuccessfully. If the file cannot be exported, click Download to download therenewal list manually.

----End



6 My Orders

6.1 Paying an Order

6.2 Canceling an Order

6.3 Viewing Order Details

6.4 Exporting an Order

6.5 Global Cloud Services

6.1 Paying an OrderTo use the products in an order, pay the order first. Unpaid orders are listed on theOrders page. You can pay these orders within seven days of placement.

Procedure

Step 1 Go to the Orders page.

Step 2 To pay yearly/monthly orders, click the Yearly/Monthly > Pending Payment tab.To pay reserved instance orders, click the Reserved instances > Pending Paymenttab.

Step 3 Select a payment option.● Single payment: Click Pay for a desired order.

● Combined payment: Select desired orders and click Combine Payments.

Billing CenterUser Guide 6 My Orders


https://account-intl.huaweicloud.com/usercenter/?locale=en-us#/userindex/myOrder


Step 4 Select preferences and a payment method, and click Pay.

NO TE

● For customers who enable protection for sensitive operations, a secondaryauthentication is required for order payment.

● If a customer places an order in which the product overlaps with that in the standardsales contract, when the customer pays the order, a message indicating "Please verifywhether this order is independent of the contract. Otherwise, you cannot make thepayment." will be displayed.

● Preferences include discounts and coupons.– Discounts include commercial discounts, partner authorized discounts,

partner adjusted discounts, and discount coupons. These types ofdiscounts are mutually exclusive to each other.

NO TE

If a customer uses a discount (promotional discount, discount coupon,commercial discount, or partner authorized discount) that has expired to pay anorder, a pop-up window asking the customer to change the discount will bedisplayed. Expired discounts cannot be used.

For example:

A customer places an order at 2018/11/26 23:12:32 using a commercial discount,which is originally valid between 2018-11-01 00:00:00 and 2018-11-30 23:59:59.If the customer pays the order after 2018/12/01 00:00:00, the commercialdiscount cannot be used any more because it has expired. The customer needs tochoose another discount.

– Coupons include cash coupons.

NO TE

For specification changes of ECS, EVS, and VPC, select available discounts on theorder confirmation page. Discounts cannot be changed later on the paymentpage, but cash coupons can be added to the payment.

After a partner sets a discount for an associated customer's order, the customercannot reset it when paying the order.

● The system supports three payment modes: balance payment, onlinepayment, and monthly bill settlement.

----End

6.2 Canceling an OrderYou can cancel unpaid orders.

Procedure


Step 2 To cancel yearly/monthly orders, click the Yearly/Monthly > Pending Paymenttab. To cancel reserved instance orders, click the Reserved instances > PendingPayment tab.

Step 3 Click Cancel for the target order.




Step 4 In the Confirm dialog box, click OK.

----End

6.3 Viewing Order DetailsOrder details include information about the order itself, resources included in theorder, and order amount.

Procedure


Step 2 Click Details in the Operation column of the target order.

1. Click the Yearly/Monthly tab to view the details of all yearly/monthly orders orthose pending payment.

NO TE

If the order status is Processing, indicates that resources are being created and indicates that the order contains a resource that failed to be created.

● If the order status is Pending Payment, customers can pay or cancel theorder.

● If your order has any resources that fail to be provisioned, you will beautomatically unsubscribed from the resources.




NO TE

● When you purchase, renew, upgrade, downgrade, or unsubscribe from global cloudservices, Global is displayed for Region. See Global Cloud Services.

● When an account manager places an order on behalf of the customer in accordancewith the contract, the contract information will be displayed on the order details page.The account manager can then click the contract name to go to the contract detailspage.

2. Click the Reserved instances tab to view the details of all reserved instanceorders or those pending payment.

----End

6.4 Exporting an OrderCustomers can export orders or download the order list, and archive the orderinformation or use the exported content to request funds from their financedepartment.

PrecautionsOnly orders displayed on the current page can be exported. When the number oforders in the order list exceeds 10, you can click the check box in the lower leftcorner of the order list to set the number of records displayed on the current page.

Procedure


Step 2 Export yearly/monthly orders or reserved instance orders.● If you want to export yearly/monthly orders, set the search criteria and click

Export in the upper left corner of the list under the Yearly/Monthly tab.

● If you want to export reserved instance orders, set the search criteria and clickExport in the upper left corner of the list under the Reserved instances tab.



https://support.huaweicloud.com/intl/en-us/usermanual-billing/order_topic_3000001.html


----End

6.5 Global Cloud ServicesNo. Global Cloud Service

1 Domain Registration

2 Domain Name Service

3 Server Migration Service

4 IoT Device Provisioning

5 OceanLink

6 Voice Call

7 Message & SMS

8 Private Number

9 Internet RTC

10 CDN

11 Cloud Connect

12 Vulnerability Scan Service

13 Cloud Managed Network



7 My Packages

You can view your subscribed pay-per-use packages on the My Packages page.

Background Information

For information about deduction rules for pay-per-use packages, see DeductionRules for Packages.

Procedure

Step 1 Go to the My Packages page.

Step 2 In the navigation bar on the left, click the name of a package to view its details.

● Click the order No. link to go to the Billing Center > Orders page and viewthe order details.

● Click Go to Console to go the corresponding service page in the console.● Click View Details to view the usage trend of the service.● Click Export Details to export the usage details.● Deduction mode: There are resettable packages and unresettable packages.

– Resettable package: A resource package whose capacity decreaseslinearly. It is cleared at the end of each reset period and is restored at thebeginning of the next reset period till the package has expired.For example, if the memory of a monthly resettable Cloud ContainerInstance package is 2,920 GB*hour/month and the package is valid from

Billing CenterUser Guide 7 My Packages


https://support.huaweicloud.com/intl/en-us/faq-billing/billing_faq_6100013.html

https://support.huaweicloud.com/intl/en-us/faq-billing/billing_faq_6100013.html

https://account-intl.huaweicloud.com/usercenter/?region=la-south-2&locale=en-us#/userindex/mypackage

2019/07/01 00:00:00 to 2020/07/01 00:00:00, 2,920 GB*hour of memorycan be deducted each month within the validity period.

– Unresettable package: A resource package whose capacity decreaseslinearly, followed by continuous decrease in the deducted capacity.For example, if the total capacity of an unresettable Image Taggingpackage is 10,000 times and the package is valid from 2019/07/0100:00:00 to 2020/07/01 00:00:00, 10,000 times can be deducted withinthe validity period.

----End

Setting Remaining Usage AlertYou can click Remaining Usage Alert in the upper right corner of the page toenable the remaining usage alert function for packages.

● When the remaining usage of a package reaches the threshold, an SMSmessage or email notification will be sent to you.

● When the total usage of a newly purchased or renewed package changes, thealert judgment will be triggered again.

● If a package has restrictions on region, statistics will be collected based ondifferent regions.

● When multiple packages are used at a time, the total remaining usage ofthese packages is counted.

● The remaining usage alert function is not supported for resettable packagesthat are reset by hour, day, or week.

Billing CenterUser Guide 7 My Packages


8 Bills

8.1 Monthly Settlement and Non-Monthly Settlement

8.2 Bills for Customers Using Non-Monthly Settlement

8.3 Bills for Customers Using Monthly Settlement

8.4 Cost Management (Public Beta)

8.1 Monthly Settlement and Non-Monthly Settlement

Differences Between Monthly Settlement and Non-Monthly Settlement

HUAWEI CLOUD provides post payment for all customers. Post payment isclassified into monthly settlement and non-monthly settlement.

● Monthly settlement: If you are a postpaid customer who has enabled monthlysettlement, you can select Monthly Settlement when placing an order. Afterthe bill is generated on the third day of the next month, fees will beautomatically deducted from your bound credit card. For pay-per-useproducts, fees for generated bills are also deducted from the credit card.

● Non-monthly settlement: If you are a postpaid customer who has not enabledmonthly settlement, you can choose to pay online or by credit card whenplacing an order. For pay-per-use products, fees for generated bills arededucted from the credit card.

The following types of customers use monthly settlement by default:

● Customers associated with a partner by referral mode who have bound acredit card to their accounts

● Common HUAWEI CLOUD customers who have bound a credit card to theiraccounts

● Customers associated with a partner by resale mode

The following types of customers use non-monthly settlement by default:

● Customers associated with a partner by referral mode who have not bound acredit card to their accounts

Billing CenterUser Guide 8 Bills


● Common HUAWEI CLOUD customers who have not bound a credit card totheir accounts

Accumulated Amount of BillsPrior to April 2020, pay-per-use fees are settled hourly, daily, or monthly based onthe settlement period of the cloud service. The settlement amount is accurate totwo decimal places, with the part of amount less than $0.01 USD truncated.

Beginning from April 2020, amount truncation for customers in the monthlysettlement mode is performed in the following way:

● For pay-per-use products and spot instance products, bills are summarized byspecifications and usage type. The accumulated amount at the end of amonth is truncated.

● For yearly/monthly products and reserved instance products, bills aresummarized by order.

8.2 Bills for Customers Using Non-Monthly Settlement

8.2.1 Viewing Expenditure SummaryOn the Dashboard page, you can view your monthly expenditure informationfrom January 2019 to this day. Tax is included in all expenditure amounts.

Viewing Monthly ExpendituresStep 1 Go to the Dashboard page.

Step 2 View your monthly bill summary, expenditures, and unsubscriptions of the monthsno earlier than January 2018.



https://account-intl.huaweicloud.com/usercenter/?locale=en-us#/userindex/consumeTab

● Bill overview: Summary information of expenditures, account adjustments,and refunds.– Expenditure amount: The total fee of the monthly bills. The monthly

expenditure amount is the sum of cash payments, cash coupons used,credit payments, and outstanding amount. Discounts are not included.

– Outstanding amount: The expenditure amount that you fail to pay due toinsufficient account balance in a specified period. Uncleared andunsettled amount is also regarded as arrears.

– Uncleared amount: Amount to be deducted and paid.– Unbilled amount: The unprocessed amount of a bill to be generated.– Write-off: The outstanding amount that HUAWEI CLOUD discharges

according to the arrears write-off regulations, which customers do notneed to repay.

● Expenditures: A summary of your expenditures in a certain period (a month,for example). It is used for account reconciliation and settlement.Discounts: The total discount amount in the period. Click the amount link nextto Discounts to view the details.

● Refunds: Information of your unsubscriptions in a billing cycle by producttype.

● Account Adjustments: Information of your account adjustments (such asHuawei write-offs) in a billing cycle by product type.Huawei write-offs: The amount that HUAWEI CLOUD returns to your accountdue to a certain reason (for example, an incorrect fee deduction).

----End

Viewing Historical DataA partner's customer who has been disassociated with the partner can viewexpenditure summaries prior to the disassociation.

1. Click Historical Data.2. In the upper right corner of the Dashboard > Historical Data page, click

Former Account.

Downloading a Monthly BillSummary bill: Your monthly expenditures and unsubscriptions are sorted out on aper cloud service basis to present a total amount.

1. Downloading a bill in PDF formatSelect a month from the drop-down list next to Expenditures. Click Exportand select Summary bill and Export PDF to export the monthly expendituresin PDF format. This PDF file is stamped with the HUAWEI seal and can beused to describe the content of the corresponding invoice.If you are a postpaid customer, the PDF file also displays the credit payment,amount due, and due date.

2. Downloading a bill in Excel formatSelect a month from the drop-down list next to Expenditures. Click Exportand select Summary bill and Export XLSX to export the monthly



expenditures in Excel format. This Excel file can be used for accountreconciliation.If you are a postpaid customer, the Excel file also displays the credit payment,amount due, and due date.

8.2.2 Bill SettingsYou can enable or disable the bill notification function. After the function isenabled, HUAWEI CLOUD will send bills to you via email or SMS message eachmonth after these bills are generated.

Procedure

Step 1 Choose Bills > Cost Bill, and click Bill Settings in the upper right corner of thepage.

Go to the Cost Bill/Bill Settings page.

Step 2 Turn on the Receive Bills slider.

Step 3 Set the following parameters as needed and click Save.

● Contact Person: Click Modify to modify the bill recipients by choosing SMS &Email Settings > Finance > Bill in the Message Center.

● Language: Set the language of bill files.● Bill Amount: If this option is selected, no bill notification is sent when there is

no expenditure in a month.

----End

8.2.3 Viewing Expenditure ItemsBills displayed for an enterprise master account contain the expenditure data of itsmember accounts. You can view your expenditure items from January 2019 to thisday.

Accuracy of Fee Deduction for Pay-per-Use Products● HUAWEI CLOUD bills the pay-per-use product with the fee accurate to eight

decimal places. Example: 10.12501236 dollars.



● HUAWEI CLOUD charges the pay-per-use product based on the cloud servicesettlement period (in hours, days, or months), with the fee accurate to twodecimal places. Example: 10.12 dollars.

Billing and Fee Deduction Policies of Pay-per-Use Products

You can view all transaction bills in a billing cycle.

Pay-per-use products are charged based on different usage types and can besettled in hours, days, or months. The system deducts fees of the last settlementperiod within one hour after the products are used.

● Settlement by hour: HUAWEI CLOUD calculates the fee based on your usageevery hour and deducts the fee from your account. For example, fees incurredfrom 8:00 to 9:00 are deducted before 10:00.

● Settlement by day: HUAWEI CLOUD calculates the fee based on your usageand deducts the fee of the day after 00:00 on the next day. For example, feesincurred from 00:00:00 to 23:59:59 on May 11, 2019 are deducted at about01:00:00 on May 12, 2019.

● Settlement by month: HUAWEI CLOUD calculates the fee based on yourusage and deducts the fee of the month at the beginning of the next month.For example, fees incurred from 00:00:00 on April 1, 2019 to 23:59:59 on April30, 2019 are deducted at about 01:00:00 on May 1, 2019.

NO TE

When the CDN service is settled by day, fees of a day are usually settled at about16:00 of the next day. When the CDN service is settled by month, fees of a month areusually settled at about 20:00 on the first day of the next month.

Procedure

Step 1 Go to the Bills > Expenditure Items page.

Step 2 Set search criteria to view the transaction data.

● Billing Cycle: Time frame between billings for an account. It is determined byHUAWEI CLOUD and is generally one natural month. When a billing cycleends, the system calculates all the fees that a customer needs to pay duringthe billing cycle and generates a bill.

● Enterprise Project: The enterprise project to which the cloud resourcebelongs. If no enterprise project is selected when the customer purchases aproduct, it will be put under the default enterprise project: default.

● Expenditure Time: Time when the expenditure occurs. For yearly/monthlyproducts, it is the time of payment, while for pay-per-use products, it is theperiod from the effective time to the expiration time of the resource.



● Order No./Transaction No.: Link to an order No./Transaction No., from whichyou can view all details of the order or transaction.

● Bill Type: Type of a bill, such as Expenditure-purchase and Refund-unsubscription.

● List Price: The sale price of a product with no commercial discounts andpromotion discounts applied on the HUAWEI CLOUD official website. Listprice = Discount amount + Truncated amount + Amount due.

● Truncated Amount: In pay-per-use billing mode, prices are accurate to twodecimal places, with the third and later decimal places directly deleted.

● Amount: Amount that a customer should pay for used cloud services afterdiscounts have been applied. The discounts include promotional discounts,discount coupons, commercial discounts, and partner authorized discounts.Amount due = Cash payments + Credit payments + Cash coupon used +

Arrears. Click on the right of the amount due to select whether to hideexpenditures of 0 dollar.

● Arrears: Amount to be deducted and paid, including uncleared amount andunsettled amount.

● Payment Status: Paid, Unsettled (amount to be billed), and Uncleared(amount that has been billed pending deduction and payment).

----End

8.2.4 Viewing Expenditure DetailsBills displayed for an enterprise master account contain the expenditure data of itsmember accounts. You can view your expenditure details from January 2019 tothis day.

Procedure

Step 1 Go to the Bills > Expenditure Details page.

Step 2 Set the filter criteria for dimensions and select a period to view the bill details.● Usage Type: Aspects from which a pay-per-use cloud service is billed, such as

duration, capacity, upstream traffic, etc.● Resource: The specific object a customer uses via HUAWEI CLOUD, such as

devices, IP addresses, and ports.● Product: Category of the resource used for a cloud service.● Product Type: Category of a cloud service.● Account: Account that is created upon successful registration with HUAWEI

CLOUD. When your enterprise master account has been associated withmultiple member accounts, you can view bill details by account.



NO TE

● When expenditures are presented by resource, if an order has parent and childresources, you can see the parent resource in the details of the child resource, and viceversa. The subordinate relationship of resources is: root resource > parent resource >child resource.

● Click on the right of the amount due to select whether to hide expenditures of 0dollar.

----End

8.2.5 Viewing Account StatementsYou can view your revenue and expenditure details on the Account Statementspage.

Viewing Account Statements

Step 1 Go to the Account Statements page.

Step 2 Select an account type and a time range, and click Search.

NO TE

● If you are a customer of a partner, you can search for the revenue and expendituredetails of your HUAWEI CLOUD account or the partner's account.

● Click on the right of Transaction Type to select the revenue and expenditure typeyou want to view.

● When the transaction type is Subscription change, the record indicates a transfer ofyour account balance to the partner's subaccount.

----End

Downloading Account Statements

Click Export in the upper left corner of the page. You can see the exported contentat Billing Center > Bills > Export History.

8.2.6 Obtaining Export HistoryAfter submitting an export request on the Expenditures or Account Statementspage, you can download the exported content from the Export History page.

Precautions

The exported content will be automatically deleted three days after the exportrequest takes effect. Please download the exported files in time.



https://account-intl.huaweicloud.com/usercenter/?locale=en-us#/userindex/dealRecords

Procedure

Step 1 Go to the Export History page.

Step 2 In the Operation column of a record, click Download.

The desired record is downloaded to a local directory.

----End

8.2.7 Expenditure Data StorageCustomers can enable expenditure data storage by creating a bucket on ObjectStorage Service (OBS). HUAWEI CLOUD will synchronize your bills to thedesignated bucket on OBS.

Enabling the Bill Subscription Function

Step 1 Create a bucket on OBS. For details about how to create a bucket, see Creating aBucket.

Step 2 Go to the Billing Center.

Step 3 Go to the Expenditure Data Storage page.

Step 4 Set the bucket name.

NO TE

If the bucket becomes invalid, expenditure data storage is automatically disabled.

Step 5 Click Verify.

A message indicating that the verification is successful is displayed and all eligiblebills are presented.

Step 6 Select the bills that you want to export and click Enable.

Once authorized and verified, your selected bills will have corresponding filesgenerated which are synchronized to your bucket on OBS every day.



https://account-intl.huaweicloud.com/usercenter/?locale=en-us#/userindex/exportRecords

https://support.huaweicloud.com/intl/en-us/usermanual-obs/en-us_topic_0045853662.html


https://account-intl.huaweicloud.com/usercenter/?locale=en-us#/userindex/consumptionStorage

Step 7 Click Get Code.

Step 8 Enter the received SMS verification code and click OK.

NO TE

You can click Close next to the object storage name to close expenditure data storage.

----End

Downloading Subscribed Bills

Step 1 Choose Service List > Storage > Object Storage Service.

Step 2 Click the bucket name link.

Step 3 In the navigation bar on the left, click Objects. You can view all files of thesubscribed bills that have been exported.

NO TE

● Bills of the same type are sorted in descending order.

● You can search for bills by bill name prefix. Example: EnterSpendings(ByResource)_201906 in the search box to view all resource bill files in June2019.

● Data generated each day for customers in the monthly settlement mode is estimated. Itis suggested that these customers obtain the full bill of a month on the third day of thenext month.

After expenditure data storage is enabled, data listed in Table 8-1 will beautomatically exported based on your selection.

Table 8-1 Exported bills

Bill BillingCycle

Data Scope Filename Identifier

Resourceexpenditures

Every day Resource expendituredata of the previous day

Resource_Expenditures_YYYYMMDD

Resourcebill

Every day All resource data of themonth (prior to thecurrent day)

Spendings(ByResource)_YYYYMMDD



Bill BillingCycle


The thirdday of eachmonth

Resource data of the lastmonth (YYYYMMDD inthe file name indicatesthe last day of the lastmonth)


Step 4 Select the bill you want to download and click Download in the Operationcolumn.

----End

Further Description

If you want to download subscribed bills every day, run the following script to setit up. After the setup is completed, the subscribed bills will be automaticallydownloaded.

NO TE

The following code example is for reference only. You can make changes to it fordevelopment as needed.

#!/usr/bin/python# -*- coding:utf-8 -*-import string,os,sys,datetimeimport commandsimport json

#get date date = datetime.date.today()-datetime.timedelta(1)str_date = date.strftime("%Y%m%d")

AK = ''SK = ''server = ''bucketName = ''#prefix="Consumedetails_"+str_dateprefix="Resource_Expenditures_"+str_dateprint prefix

from com.obs.client.obs_client import ObsClient# Constructs a obs client instance with your account for accessing OBSobsClient = ObsClient(access_key_id=AK, secret_access_key=SK, server=server)

#find which billingresp=obsClient.listObjects(bucketName,prefix)#billing nameobjectKey=resp.body.contents[0].keylocalFileDir='/opt/huawei/zcm/data/'+objectKey# Download the object to a fileprint('Downloading an object to dir:' + localFileDir + '\n')obsClient.getObject(bucketName, objectKey, downloadPath=localFileDir)

Description of parameters:



● AK: Identifies the access key ID on OBS. One AK maps to only one user butone user can have multiple AKs. The OBS system recognizes the users whoaccess the system by their access key IDs. For information about how tocreate AK and SK, see Creating Access Keys (AK and SK).

● SK: Specifies the secret access key on OBS. It is used to access OBS.Authentication information is generated for users based on their SKs andrequest header fields. An SK matches an AK.

● server: Indicates the access domain name, which is the address of the bucketon the Internet. It can be used for scenarios where the bucket is accesseddirectly through the domain name, such as cloud application developmentand data sharing. You can obtain its value from "1" in Figure 8-1.

● bucketName: Name of the bucket used for the subscribed bills. You can obtainits value from "2" in Figure 8-1.

● prefix: Bills that need to be automatically downloaded.– "Resource_Expenditures_": Indicates resource expenditure records.– "Spendings (ByResource)_": Indicates the resource bill.

● localFileDir: Indicates the local directory for storing downloaded bill files.



https://support.huaweicloud.com/intl/en-us/clientogw-obs/obs_03_0405.html

Figure 8-1 Obtaining Parameters for Automatically Downloading SubscribedBills

8.2.8 Bill Description

8.2.8.1 Resource Expenditures

Bill Description1. After subscribing to resource expenditures bills on the Billing Center > Bills >

Expenditure Data Storage page, you can download and view these bills fromService List > Storage > Object Storage Service.For information about how to download the bills, see DownloadingSubscribed Bills.

2. Select the corresponding date folder on the OBS page.



3. The date folder is opened. Download the resource expenditures file.

Bill BillingCycle



Every day Resource expenditure data ofthe previous day


The thirdday ofeachmonth

Pay-per-use expenditure dataof the last month (forexample, data of CDNexpenditure charged based onAverage Daily Peak).In the resource expenditurerecords exported on the thirdday of a month, the pay-per-use expenditure data of thelast month is displayedindependently.NOTE

No such bill is displayed if thereis no pay-per-use expendituresettled by month.

Resource_Expenditures(Pay-per-Use)_MonthlyBill_YYYYMM

Bill Content

Table 8-2 Parameters

Field Name Field Description

Expenditure Time

Expenditure time of a product. For yearly/monthly products,expenditure time is the time of payment, while for pay-per-useproducts, it is the cloud service validity period.

BillingCycle

Time frame between billings for an account. It is determined byHUAWEI CLOUD and is generally one natural month. When abilling cycle ends, the system calculates all the fees that acustomer needs to pay during the billing cycle and generates abill.




ResourceID

Name of a cloud service resource.

ResourceName

User-defined tag of a cloud service resource.

ResourceTag


BE Supplier of the product:● HUAWEI CLOUD● Reseller

BillingMode

When the order type is unsubscription, this parameter has novalue.● Monthly● Yearly● Daily● One-off● Pay-per-use● Reserved instance - no upfront payment● Reserved instance - full upfront payment● Reserved instance - half upfront payment

ProductType

Category of a cloud service.

ResourceType

Category of the resource used for a cloud service.

Product Name of a cloud service.

Specifications

A collection of attributes and their values used to describe thefeatures of the resource that a cloud service needs. Specificationsof resources of the same type have the same attributes butdifferent attribute values.

Region Cloud service region that provides public cloud service resourcesindependently and serves a large geographical area.

Enterpriseproject ID

The enterprise project ID for customers who have enabled theenterprise project function. If no enterprise project is selectedwhen the customer purchases a product, the enterprise project IDis 0.

Enterpriseprojectname

The enterprise project name for customers who have enabled theenterprise project function. If no enterprise project is selectedwhen the customer purchases a product, the enterprise projectname is default.




Usage Type Aspects from which a pay-per-use cloud service is billed, such asduration, capacity, upstream traffic, etc.

Usage/PurchasedDuration

To which extent a cloud service is used within a period of time,such as duration, capacity, count, traffic, etc.

Usage inPackage/Usage inReservedInstance

Usage of a product or resource included in a resource package orreserved instance within a period of time. If this usage does notexceed the package quota, no extra charges are incurred.

Unit Unit to measure the product usage.

OfficialTotalAmount

Price of the product for the specified period displayed on theHUAWEI CLOUD official website.

Discount Discounts offered to customers when they use cloud services, forexample, commercial discounts, partner authorized discounts, andpromotions. The value is the discount amount based on theoriginal price.

Amount Amount that a customer should pay for used cloud services afterdiscounts have been applied. The discounts include promotionaldiscounts, discount coupons, commercial discounts, and partnerauthorized discounts.

Order Type Type of a yearly/monthly product order.● Purchase● Renewal● Unsubscription● Change: Specification upgrade or downgrade. In normal cases,

when the expenditure amount is a positive value, it is aspecification upgrade; when the expenditure amount is anegative value, it is a specification downgrade.

Order No. Unique identifier of a yearly/monthly order.

TransactionTime

Time when the fee is deducted for an expenditure.

Tax Tax amount.



8.2.8.2 Resource Bill

Bill Description1. After subscribing to resource bills on the Billing Center > Bills > Expenditure

Data Storage page, you can download and view these bills from Service List> Storage > Object Storage Service.For information about how to download the bills, see DownloadingSubscribed Bills.


3. The date folder is opened. Download the resource bill file.

Bill BillingCycle


Resourcebill




Resource data of thelast month(YYYYMMDD in the filename indicates the lastday of the last month)


Bill Content


FieldName

Field Description

BillingCycle

Time frame between billings for an account. It is determined byHUAWEI CLOUD and is generally one natural month. When abilling cycle ends, the system calculates all the fees that acustomer needs to pay during the billing cycle and generates a bill.



FieldName

Field Description

ResourceID

Unique ID of a cloud service resource.

ResourceName


ResourceTag



ProductType


ResourceType




The enterprise project ID for customers who have enabled theenterprise project function. If no enterprise project is selected whenthe customer purchases a product, the enterprise project ID is 0.


The enterprise project name for customers who have enabled theenterprise project function. If no enterprise project is selected whenthe customer purchases a product, the enterprise project name isdefault.


BillingMode

Billing mode. When the expenditure amount of a yearly/monthlyproduct is a negative value, the order type is unsubscription orspecification downgrade.● Monthly● Yearly● Daily● One-off● Pay-per-use● Reserved instance - subscription: Upfront payment● Reserved instance - use: Amount calculated based on the usage

OfficialTotalAmount




FieldName

Field Description



Remarks Supplementary information.

Tax Tax amount.

8.2.9 Reconciliation DescriptionReconciliation is to check the consistency between the bills created by HUAWEICLOUD and the bills recorded by your company, so as to check whether yourresource purchase and usage are consistent with the actual expenditures of youraccount. If you have any doubts about the bill, contact the HUAWEI CLOUDcustomer service by submitting a service ticket. If the bill provided by HUAWEICLOUD has any errors, HUAWEI CLOUD will rectify them.

Bill TypesSummary bill: You can obtain it on the Billing Center > Bills > Dashboard page. Asummary bill presents your summarized and cloud service–specific expendituresand unsubscriptions for a month. Summary bills are summarized from data on theBilling Center > Bills > Expenditure Items page.

Transaction bill: You can view transaction bills by month and obtain them on theBilling Center > Bills > Expenditure Items page.

Accuracy of Fee DeductionHUAWEI CLOUD bills the pay-per-use product with the fee accurate to eightdecimal places (for example, $10.12501236 USD). Fees for pay-per-useexpenditures are deducted together on the third day of the next month, accurateto two decimal places. For example, if the total pay-per-use expenditure amount is$100.12501236 USD, the actual fee charged is $100.12 USD.

Reconciliation ProcedureIf you want to learn about your expenditures of the last month or your companyneeds account reconciliation, perform the following steps. Adjust the involvedparameters as needed.

Step 1 Check the summary information.

On the Dashboard page, export the summary bill. In the Billing Overview area,you can see your monthly total fee and compare it with your expenditures




displayed on HUAWEI CLOUD. In the Expenditures and Unsubscriptions areas,you can see the used amount of cash coupons.

Step 2 Check whether the summary bill is consistent with the transaction bill.

● You can view the total monthly expenditure on the Billing Center > Bills >Dashboard page.

● You can export the transaction bill on the Billing Center > Bills > Cost Bill >Transaction Bills page and view the total amount due.

The bill types include:

– Expenditure - purchase: Fees of purchased yearly/monthly products

– Expenditure - renewal: Fees of yearly/monthly products that youmanually renew

– Expenditure - change: Fees of changed yearly/monthly products

– Expenditure - use: Fees of pay-per-use products

– Expenditure - auto-renewal: Fees of yearly/monthly products that areautomatically renewed

– Expenditure - hourly billing: Fees of pay-per-use products that are billedhourly

– Expenditure - unsubscription handling fee: Handling fees charged forunsubscriptions

– Expenditure - month-end supplementary deduction for support plan: Feesdeducted for the support plan at the end of a month

– Expenditure - tax: Tax for yearly/monthly and pay-per-use products

– Account adjustment - compensation: Fees compensated by HUAWEICLOUD



– Account adjustment - fee deduction: When the specification of a yearly/monthly product is downgraded, fees of the original specification arededucted first and then the difference is returned

– Refund - unsubscription: Fees of yearly/monthly products that areunsubscribed from

– Refund - unsubscription tax: Tax refunded when a yearly/monthly productis unsubscribed from

----End

8.3 Bills for Customers Using Monthly Settlement

8.3.1 Old Edition

8.3.1.1 Viewing Expenditure Summary

On the Dashboard page, you can view your expenditure summaries from January2019 to this day. Tax is included in all expenditure amounts.

Viewing Monthly Expenditures

Step 1 Go to the Dashboard page.

Step 2 View your monthly summaries, expenditure bills, and unsubscriptions of the last18 months.

● Bill overview: Summary information of expenditures, account adjustments,and refunds.

– Expenditure amount: The total fee of the monthly bills. The monthlyexpenditure amount is the sum of cash payments, cash coupons used,and monthly settled amount. Discounts are not included.

– Monthly settlement: Fees settled monthly, such as the yearly/monthly orpay-per-use expenditure amount that is settled at the end of a month.

● Expenditures: A summary of your expenditures in a certain period (a month,for example). It is used for account reconciliation and settlement.

Discounts: The total discount amount in the period. Click the amount link nextto Discounts to view the details.

● Refunds: Information of your unsubscriptions in a billing cycle by producttype.

● Account Adjustments: Information of your account adjustments (such asHuawei write-offs) in a billing cycle by product type.

Huawei write-offs: The amount that HUAWEI CLOUD returns to your accountdue to a certain reason (for example, an incorrect fee deduction).

----End




Viewing Historical DataA partner's customer who has been disassociated with the partner can viewexpenditure summaries prior to the disassociation.

1. Click Historical Data.2. In the upper right corner of the Dashboard > Historical Data page, click

Former Account.

Downloading a Monthly BillSummary bill: Your monthly expenditures and unsubscriptions are sorted out on aper cloud service basis to present a total amount.

1. Downloading a bill in PDF formatSelect a month from the drop-down list next to Expenditures. Click Exportand select Summary bill and Export PDF to export the monthly expendituresin PDF format. This PDF file is stamped with the HUAWEI seal and can beused to describe the content of the corresponding invoice.If you are a postpaid customer, the PDF file also displays the credit payment,amount due, and due date.

2. Downloading a bill in Excel formatSelect a month from the drop-down list next to Expenditures. Click Exportand select Summary bill and Export XLSX to export the monthlyexpenditures in Excel format. This Excel file can be used for accountreconciliation.If you are a postpaid customer, the Excel file also displays the credit payment,amount due, and due date.

8.3.1.2 Viewing Expenditure ItemsWhen viewing expenditure items, your expenditures are displayed by transaction,for example, the details of paying a yearly/monthly subscription at a certain pointof time. You can view your expenditure items from January 2019 to this day.

ProcedureStep 1 Go to the Expenditure Items page.

Step 2 Set search criteria to view the transaction data.● Billing Cycle: Time frame between billings for an account. It is determined by

HUAWEI CLOUD and is generally one natural month. When a billing cycleends, the system calculates all the fees that a customer needs to pay duringthe billing cycle and generates a bill.






https://account-intl.huaweicloud.com/usercenter/?locale=en-us#/userindex/consumeDetail

● Bill Type: Type of a bill, such as expenditure, refund, and account adjustment.● Transaction Time: Time when the fee is deducted for an expenditure.● List Price: The sale price of a product with no commercial discounts and

promotion discounts applied on the HUAWEI CLOUD official website. Listprice = Discount amount + Truncated amount + Amount due.

● Amount: Amount that a customer should pay for used cloud services afterdiscounts have been applied. The discounts include promotional discounts,discount coupons, commercial discounts, and partner authorized discounts.Amount due = Cash payments + Cash coupon used + Monthly settlement.

Click on the right of the amount due to select whether to hideexpenditures of 0 dollar.Cash payment is usually for orders you pay online.

● Monthly settlement: Fees settled monthly, such as the yearly/monthly or pay-per-use expenditure amount that is settled at the end of a month.

● Payment status: Unbilled, Uncleared, and Paid.

----End

8.3.1.3 Viewing Expenditure DetailsThe bill details present the detailed bill information of the account. You can viewyour expenditure details from January 2019 to this day.

ProcedureThe bill details present the detailed bill information of the account.

Step 1 Go to the Expenditure Details page.

Step 2 Set the data type and data period to view the bill details.● Billing Item: Aspects from which a pay-per-use cloud service is billed, such as

duration, capacity, upstream traffic, etc.● Resource: The specific object a customer uses via HUAWEI CLOUD, such as

devices, IP addresses, and ports.● Product: Category of the resource used for a cloud service.● Product Type: Category of a cloud service.● Account: Account that is created upon successful registration with HUAWEI




https://account-intl.huaweicloud.com/usercenter/?locale=en-us#/userindex/resourceConsumeRecord

NO TE



● The amount due is accurate to eight decimal places before the bill is generated, forexample, $57.54587222 USD. After the bill is generated, the amount is accurate to twodecimal places based on the accumulated final amount due, that is, $57.54 USD.

----End

8.3.1.4 Viewing Bill AnalysisYou can view the monthly expenditure, bill analysis, and expenditure trend of aspecified time period. You can view your expenditure analysis data from January2019 to this day.

Viewing Monthly Expenditures

Step 1 Go to the Bill Analysis page.

Step 2 Click the Monthly Overview tab.

Step 3 Select a statistical period.

The system displays the expenditure trend and bill details of the selected period.

----End

Viewing Expenditure Trends


Step 2 Click the Trends tab.




https://account-intl.huaweicloud.com/usercenter/?locale=en-us#/userindex/billingAnalysis


You can filter products by time, type, and billing mode.

NO TE

● Customers who have enabled the enterprise project function can also filter products byproject.

● If you have not enabled the enterprise project function when you purchase the cloudservice resources, the Default option will be applied to them. If the enterprise projectfunction is not supported for the cloud service resources you purchase, they will betreated as Non-project. Only part of cloud services support enterprise projectmanagement. For details, see Cloud Services Supported by EPS.

● Tax is included in expenditure amounts on the Trends page.

Step 4 The system displays the expenditure trends based on the filter criteria.

Under Expenditures, expenditure details are displayed by product.

----End

Viewing Expenditure Distribution


Step 2 Click the Distribution tab.


You can filter products by time, type, and billing mode.

NO TE

Customers who have enabled the enterprise project function can filter projects or productsonly by time.

Tax is included in expenditure amounts on the Distribution page.

Step 4 The system displays the expenditure distribution based on the filter criteria.

Under Expenditures, expenditure details are displayed by product.



https://support.huaweicloud.com/intl/en-us/usermanual-em/en-us_topic_0108763979.html


----End

8.3.1.5 Viewing Account Statements

You can view your revenue and expenditure details on the Account Statementspage.

Viewing Account Statements

Step 1 Go to the Account Statements page.

Step 2 Select an account type and a time range, and click Search.

NO TE

● If you are a customer of a partner, you can search for the revenue and expendituredetails of your HUAWEI CLOUD account or the partner's account.

● Click on the right of Transaction Type to select the revenue and expenditure typeyou want to view.

● When the transaction type is Subscription change, the record indicates a transfer ofyour account balance to the partner's subaccount.

----End

Downloading Account Statements

Click Export in the upper left corner of the page. You can see the exported contentat Billing Center > Bills > Export History.



https://account-intl.huaweicloud.com/usercenter/?locale=en-us#/userindex/dealRecords

8.3.1.6 Obtaining Export HistoryAfter submitting an export request on the Expenditures or Account Statementspage, you can download the exported content from the Export History page.

PrecautionsThe exported content will be automatically deleted three days after the exportrequest takes effect. Please download the exported files in time.

Procedure

Step 1 Go to the Export History page.

Step 2 In the Operation column of a record, click Download.

The desired record is downloaded to a local directory.

----End

8.3.1.7 Expenditure Data StorageCustomers can enable expenditure data storage by creating a bucket on ObjectStorage Service (OBS). HUAWEI CLOUD will synchronize your bills to thedesignated bucket on OBS.

Enabling the Bill Subscription Function

Step 1 Create a bucket on OBS. For details about how to create a bucket, see Creating aBucket.

Step 2 Go to the Billing Center.

Step 3 Go to the Expenditure Data Storage page.

Step 4 Set the bucket name.

NO TE

If the bucket becomes invalid, expenditure data storage is automatically disabled.



https://account-intl.huaweicloud.com/usercenter/?locale=en-us#/userindex/exportRecords



https://account-intl.huaweicloud.com/usercenter/?locale=en-us#/userindex/consumptionStorage

Step 5 Click Verify.

A message indicating that the verification is successful is displayed and all eligiblebills are presented.

Step 6 Select the bills that you want to export and click Enable.

Once authorized and verified, your selected bills will have corresponding filesgenerated which are synchronized to your bucket on OBS every day.

Step 7 Click Get Code.

Step 8 Enter the received SMS verification code and click OK.

NO TE

You can click Close next to the object storage name to close expenditure data storage.

----End

Downloading Subscribed Bills

Step 1 Choose Service List > Storage > Object Storage Service.

Step 2 Click the bucket name link.

Step 3 In the navigation bar on the left, click Objects. You can view all files of thesubscribed bills that have been exported.

NO TE

● Bills of the same type are sorted in descending order.● You can search for bills by bill name prefix. Example: Enter

Spendings(ByResource)_201906 in the search box to view all resource bill files in June2019.

● Data generated each day for customers in the monthly settlement mode is estimated. Itis suggested that these customers obtain the full bill of a month on the third day of thenext month.

After expenditure data storage is enabled, data listed in Table 8-4 will beautomatically exported based on your selection.



Table 8-4 Exported bills

Bill BillingCycle



Every day Resource expendituredata of the previous day


Resourcebill




Resource data of the lastmonth (YYYYMMDD inthe file name indicatesthe last day of the lastmonth)


Step 4 Select the bill you want to download and click Download in the Operationcolumn.

----End

Further DescriptionIf you want to download subscribed bills every day, run the following script to setit up. After the setup is completed, the subscribed bills will be automaticallydownloaded.

NO TE

The following code example is for reference only. You can make changes to it fordevelopment as needed.

#!/usr/bin/python# -*- coding:utf-8 -*-import string,os,sys,datetimeimport commandsimport json

#get date date = datetime.date.today()-datetime.timedelta(1)str_date = date.strftime("%Y%m%d")

AK = ''SK = ''server = ''bucketName = ''#prefix="Consumedetails_"+str_dateprefix="Resource_Expenditures_"+str_dateprint prefix

from com.obs.client.obs_client import ObsClient# Constructs a obs client instance with your account for accessing OBSobsClient = ObsClient(access_key_id=AK, secret_access_key=SK, server=server)

#find which billing



resp=obsClient.listObjects(bucketName,prefix)#billing nameobjectKey=resp.body.contents[0].keylocalFileDir='/opt/huawei/zcm/data/'+objectKey# Download the object to a fileprint('Downloading an object to dir:' + localFileDir + '\n')obsClient.getObject(bucketName, objectKey, downloadPath=localFileDir)

Description of parameters:

● AK: Identifies the access key ID on OBS. One AK maps to only one user butone user can have multiple AKs. The OBS system recognizes the users whoaccess the system by their access key IDs. For information about how tocreate AK and SK, see Creating Access Keys (AK and SK).

● SK: Specifies the secret access key on OBS. It is used to access OBS.Authentication information is generated for users based on their SKs andrequest header fields. An SK matches an AK.

● server: Indicates the access domain name, which is the address of the bucketon the Internet. It can be used for scenarios where the bucket is accesseddirectly through the domain name, such as cloud application developmentand data sharing. You can obtain its value from "1" in Figure 8-2.

● bucketName: Name of the bucket used for the subscribed bills. You can obtainits value from "2" in Figure 8-2.

● prefix: Bills that need to be automatically downloaded.– "Resource_Expenditures_": Indicates resource expenditure records.– "Spendings (ByResource)_": Indicates the resource bill.

● localFileDir: Indicates the local directory for storing downloaded bill files.



https://support.huaweicloud.com/intl/en-us/clientogw-obs/obs_03_0405.html

Figure 8-2 Obtaining Parameters for Automatically Downloading SubscribedBills

8.3.1.8 Bill Description

8.3.1.8.1 Resource Expenditures

Bill Description1. After subscribing to resource expenditures bills on the Billing Center > Bills >

Expenditure Data Storage page, you can download and view these bills fromService List > Storage > Object Storage Service.For information about how to download the bills, see DownloadingSubscribed Bills.




3. The date folder is opened. Download the resource expenditures file.

Bill BillingCycle



Every day Resource expenditure data ofthe previous day


The thirdday ofeachmonth

Pay-per-use expenditure dataof the last month (forexample, data of CDNexpenditure charged based onAverage Daily Peak).In the resource expenditurerecords exported on the thirdday of a month, the pay-per-use expenditure data of thelast month is displayedindependently.NOTE

No such bill is displayed if thereis no pay-per-use expendituresettled by month.

Resource_Expenditures(Pay-per-Use)_MonthlyBill_YYYYMM

Bill Content



Expenditure Time

Expenditure time of a product. For yearly/monthly products,expenditure time is the time of payment, while for pay-per-useproducts, it is the cloud service validity period.

BillingCycle

Time frame between billings for an account. It is determined byHUAWEI CLOUD and is generally one natural month. When abilling cycle ends, the system calculates all the fees that acustomer needs to pay during the billing cycle and generates abill.




ResourceID


ResourceName


ResourceTag



BillingMode

When the order type is unsubscription, this parameter has novalue.● Monthly● Yearly● Daily● One-off● Pay-per-use● Reserved instance - no upfront payment● Reserved instance - full upfront payment● Reserved instance - half upfront payment

ProductType


ResourceType



Specifications

A collection of attributes and their values used to describe thefeatures of the resource that a cloud service needs. Specificationsof resources of the same type have the same attributes butdifferent attribute values.



The enterprise project ID for customers who have enabled theenterprise project function. If no enterprise project is selectedwhen the customer purchases a product, the enterprise project IDis 0.


The enterprise project name for customers who have enabled theenterprise project function. If no enterprise project is selectedwhen the customer purchases a product, the enterprise projectname is default.




Usage Type Aspects from which a pay-per-use cloud service is billed, such asduration, capacity, upstream traffic, etc.

Usage/PurchasedDuration

To which extent a cloud service is used within a period of time,such as duration, capacity, count, traffic, etc.

Usage inPackage/Usage inReservedInstance

Usage of a product or resource included in a resource package orreserved instance within a period of time. If this usage does notexceed the package quota, no extra charges are incurred.


OfficialTotalAmount




Order Type Type of a yearly/monthly product order.● Purchase● Renewal● Unsubscription● Change: Specification upgrade or downgrade. In normal cases,

when the expenditure amount is a positive value, it is aspecification upgrade; when the expenditure amount is anegative value, it is a specification downgrade.

Order No. Unique identifier of a yearly/monthly order.

TransactionTime

Time when the fee is deducted for an expenditure.

Tax Tax amount.



8.3.1.8.2 Resource Bill

Bill Description1. After subscribing to resource bills on the Billing Center > Bills > Expenditure

Data Storage page, you can download and view these bills from Service List> Storage > Object Storage Service.For information about how to download the bills, see DownloadingSubscribed Bills.


3. The date folder is opened. Download the resource bill file.

Bill BillingCycle


Resourcebill




Resource data of thelast month(YYYYMMDD in the filename indicates the lastday of the last month)


Bill Content


FieldName

Field Description

BillingCycle

Time frame between billings for an account. It is determined byHUAWEI CLOUD and is generally one natural month. When abilling cycle ends, the system calculates all the fees that acustomer needs to pay during the billing cycle and generates a bill.



FieldName

Field Description

ResourceID

Unique ID of a cloud service resource.

ResourceName


ResourceTag



ProductType


ResourceType




The enterprise project ID for customers who have enabled theenterprise project function. If no enterprise project is selected whenthe customer purchases a product, the enterprise project ID is 0.


The enterprise project name for customers who have enabled theenterprise project function. If no enterprise project is selected whenthe customer purchases a product, the enterprise project name isdefault.


BillingMode

Billing mode. When the expenditure amount of a yearly/monthlyproduct is a negative value, the order type is unsubscription orspecification downgrade.● Monthly● Yearly● Daily● One-off● Pay-per-use● Reserved instance - subscription: Upfront payment● Reserved instance - use: Amount calculated based on the usage

OfficialTotalAmount




FieldName

Field Description



Remarks Supplementary information.

Tax Tax amount.

8.3.1.9 Managing Accounting Information of Enterprise ProjectsOn the Enterprise Project Accounting Information page of the Billing Center,you can manage the expenditures, orders, renewals, unsubscriptions, andsubscription changes of each enterprise project. For details, see ManagingAccounting Information of Enterprise Projects.

8.3.2 New Edition

8.3.2.1 Viewing Cost BillsOn the Cost Bill page, you can view your monthly expenditure information fromJanuary 2019 to this day.

Background InformationBills displayed for an enterprise master account contain the expenditure data of itsmember accounts.

Viewing Summary Data

Step 1 Go to the Cost Bill page.

Step 2 Click the Overview tab.

Step 3 View information such as the total amount, payment summary, invoice details,and bill details.





https://account-intl.huaweicloud.com/usercenter/?locale=en-us#/expenseIndex/consumeTab

1. Total: Displays the actual expenditure amount. When the currency is not USD,the converted value in USD will also be displayed on the page.– Total/Estimated Total:

▪ If the bill of the queried month has already been generated, Total isdisplayed, indicating the actual expenditure amount (= Totalexpenditure – Refunds – Coupons deducted).

▪ If the bill of the queried month has not been generated, EstimatedTotal is displayed, indicating the monthly expenditure amount thathas not been billed. Since the expenditure data may be delayed, thefinal billed amount shall prevail.

▪ Subscription Fee Paid: Total subscription fee that has been paid. Itincludes the payment fee for yearly/monthly resources and theprepaid fee for reserved instances.

▪ Monthly Settlement: Total fee settled at the end of a month.

▪ Total = Total amount of bills = Total expenditure amount in themonth – Refunds – Coupons deducted.

– Estimated Amount Due: Your expenditure amount that has not beenbilled. Since the expenditure data may be delayed, the final billed amountshall prevail.

– Amount Due: The amount that has been billed and needs to be paid.2. Payment Summary: Displays the relationship between the invoices and the

actual payments. All payments displayed here are in cash, excluding cashcoupons. When the currency is not USD, the converted value in USD will alsobe displayed on the page.– Invoice: All commercial invoices in the billing cycle are displayed,

including invoices for top-ups. For customers in the monthly settlementmode, the invoice is created only after fee deduction.

– Payment: Top-ups and cash expenditures are included. Cash expendituresinclude the fee of yearly/monthly orders and the monthly settlements,



excluding coupon deductions. The date in the payment summary is thefee deduction date of a transaction.

– Refund (not displayed if there is none): Amounts of unsubscriptions,specification downgrades, and account adjustments are included. Refundfor account adjustment is the refund of orders that are not settledmonthly. All refunds are in cash, excluding cash coupons.

3. Bills: The customer expenditure data summarized based on accounts, producttypes, and cloud service regions.Cash Coupons: It refers to the fees paid using cash coupons in the queriedmonth. (Not displayed if there is none.)

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Viewing Transaction Bills


Step 2 Click the Transaction Bills tab.

Step 3 Set search criteria to view the transaction data.● Billing Cycle: Time frame between billings for an account. It is determined by

HUAWEI CLOUD and is generally one natural month. When a billing cycleends, the system calculates all the fees that a customer needs to pay duringthe billing cycle and generates a bill.




● Bill Type: Type of a bill, such as expenditure, refund, and account adjustment.● Transaction Time: Time when the fee is deducted for an expenditure.● List Price: The sale price of a product with no commercial discounts and

promotion discounts applied on the HUAWEI CLOUD official website. Listprice = Discount amount + Truncated amount + Amount due.

● Amount: Amount that a customer should pay for used cloud services afterdiscounts have been applied. The discounts include promotional discounts,discount coupons, commercial discounts, and partner authorized discounts.Amount due = Cash payments + Cash coupon used + Monthly settlement.

Click on the right of the amount due to select whether to hideexpenditures of 0 dollar.Cash payment is usually for orders you pay online.

● Monthly settlement: Fees settled monthly, such as the yearly/monthly or pay-per-use expenditure amount that is settled at the end of a month.

● Payment status: Unbilled, Uncleared, and Paid.

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Viewing Bill DetailsThe bill details present the detailed bill information of the account.


Step 2 Click the Bill Details tab.

Step 3 Set the filter criteria for dimensions and select a period to view the bill details.

● Usage Type: Aspects from which a pay-per-use cloud service is billed, such asduration, capacity, upstream traffic, etc.

● Resource: The specific object a customer uses via HUAWEI CLOUD, such asdevices, IP addresses, and ports.

● Product: Category of the resource used for a cloud service.● Product Type: Category of a cloud service.● Account: Account that is created upon successful registration with HUAWEI


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● The amount due is accurate to eight decimal places before the bill is generated, forexample, $57.54587222 USD. After the bill is generated, the amount is accurate to twodecimal places based on the accumulated final amount due, that is, $57.54 USD.

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Downloading a Summary Bill1. Download a bill in PDF format.

Select a month from the drop-down list next to Bills. Click Export and selectSummary bill and Export PDF to export the monthly expenditures in PDFformat. This PDF file can be used to describe the content of the correspondinginvoice.

2. Download a bill in Excel format.Select a month from the drop-down list next to Bills. Click Export and selectSummary bill and Export XLSX to export the monthly expenditures in Excelformat. This Excel file can be used for account reconciliation.




Bill SettingsYou can click Bill Settings in the upper right corner of the page to enable the billnotification function. For details, see 8.3.2.2 Bill Settings.

Bill DescriptionParameter Name Parameter Description

Billing Cycle Time frame between billings for an account. It isdetermined by HUAWEI CLOUD and is generally onenatural month. When a billing cycle ends, the systemcalculates all the fees that a customer needs to pay duringthe billing cycle and generates a bill.

Date Transaction date.

Enterprise Project The enterprise project name for customers who haveenabled the enterprise project function. If no enterpriseproject is selected when the customer purchases a product,the enterprise project name is default.

Account Account name of the customer to which a bill belongs.

Product Type Category of a cloud service.


Specifications A collection of attributes and their values used to describethe features of the resource that a cloud service needs.Specifications of resources of the same type have the sameattributes but different attribute values.

Billing Mode When the order type is unsubscription, this parameter hasno value.● Monthly● Yearly● Daily● One-off● Pay-per-use● Reserved instance - no upfront payment● Reserved instance - full upfront payment● Reserved instance - half upfront payment

Expenditure Time Time frame between billings for an account. It isdetermined by HUAWEI CLOUD and is generally onenatural month. When a billing cycle ends, the systemcalculates all the fees that a customer needs to pay duringthe billing cycle and generates a bill.

Order No./Transaction No.

Unique ID of an order in yearly/monthly billing mode, orunique ID of a fee deduction in pay-per-use billing mode.



Parameter Name Parameter Description

Bill Type The bill types include:● Expenditure - purchase: Fees of purchased yearly/

monthly products● Expenditure - renewal: Fees of yearly/monthly products

that you manually renew● Expenditure - change: Fees of changed yearly/monthly

products● Expenditure - use: Fees of pay-per-use products● Expenditure - auto-renewal: Fees of yearly/monthly

products that are automatically renewed● Expenditure - hourly billing: Fees of pay-per-use

products that are billed hourly● Expenditure - unsubscription handling fee: Handling

fees charged for unsubscriptions● Expenditure - month-end supplementary deduction for

support plan: Fees deducted for the support plan at theend of a month

● Expenditure - tax: Tax for yearly/monthly and pay-per-use products

● Account adjustment - compensation: Fees compensatedby HUAWEI CLOUD

● Account adjustment - fee deduction: When thespecification of a yearly/monthly product isdowngraded, fees of the original specification arededucted first and then the difference is returned

● Refund - unsubscription: Fees of yearly/monthlyproducts that are unsubscribed from

● Refund - unsubscription tax: Tax refunded when ayearly/monthly product is unsubscribed from

Transaction Time Time when the fee is deducted for an expenditure.

Region Cloud service region that provides public cloud serviceresources independently and serves a large geographicalarea.

AZ A physical region where resources use independent powersupply and networks. AZs are physically isolated butinterconnected through the internal network. One regionhas multiple AZs. If one AZ becomes faulty, the other AZsin the same region can still provide services. AZs in thesame region can access each other through the intranet.

Usage Type To which extent a cloud service is used within a period oftime, such as duration, capacity, count, traffic, etc.

Price Price of product usage.



Parameter Name Parameter Description

Price Unit Unit of product usage price, such as GB/hour, Mbps/hour,and GB.

Usage To which extent a cloud service is used within a period oftime, such as duration, capacity, count, traffic, etc.


Usage in Package| Usage inReserved Instance

Package/reserved instance usage in a specified period. Ifthe usage does not exceed the product or resource quotacontained in the package/reserved instance, the productand resource will not be billed separately.

Official TotalAmount

Price of the product for the specified period displayed onthe HUAWEI CLOUD official website.

Discount Discounts offered to customers when they use cloudservices, for example, commercial discounts, partnerauthorized discounts, and promotions. The value is thediscount amount based on the original price.

Truncated In pay-per-use billing mode, prices are accurate to twodecimal places, with the third and later decimal placesdirectly deleted.

Amount Due Amount that a customer should pay for used cloud servicesafter discounts have been applied. The discounts includepromotional discounts, discount coupons, commercialdiscounts, and partner authorized discounts.

Cash Payment Amount that is paid by cash.

Cash CouponsUsed

Fees that are paid using cash coupons.

MonthlySettlement

Expenditure amount of the last month paid in monthlysettlement mode after the bill is generated on the thirdday of this month.

Payment Status The status of payment, including:● Paid● Unbilled● Billed but not settled

ResourceName/ID

Name/unique ID of a cloud service resource.

Resource Tag Tags are used to identify cloud resources, such as ECSs,images, and disks. If you have multiple types of cloudresources which are associated with each other, you canadd tags to the resources to classify and manage themeasily.



8.3.2.2 Bill Settings

You can enable or disable the bill notification function. After the function isenabled, HUAWEI CLOUD will send bills to you via email or SMS message eachmonth after these bills are generated.

Procedure

Step 1 Choose Bills > Cost Bill, and click Bill Settings in the upper right corner of thepage.

Go to the Cost Bill/Bill Settings page.

Step 2 Turn on the Receive Bills slider.

Step 3 Set the following parameters as needed and click Save.

● Contact Person: Click Modify to modify the bill recipients by choosing SMS &Email Settings > Finance > Bill in the Message Center.

● Language: Set the language of bill files.

● Bill Amount: If this option is selected, no bill notification is sent when there isno expenditure in a month.

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8.3.2.3 Viewing Historical Payments

You can view all gathering and payment records of the cash account and creditcard in a specified period. You can view your historical payments from January2019 to this day.

Background Information

For customers in the monthly settlement mode, the payment record is displayedonly after fee deduction.

When the currency is not USD, the converted value in USD will also be displayedon the page.



Viewing Payment Records

Step 1 Go to the Payment History page.

Step 2 Select a transaction time to view all gathering and payment records in this period.

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Downloading Payment Records

Click Export in the upper left corner of the page. You can see the exportedcontents on the Billing Center > Bills > Export History page.

8.3.2.4 Reconciliation Description

Downloading Bills

Summary Bill

● Description: You can view your expenditure summary data by month. Thesummary bill is presented by product type, resource type, and billing mode(pay-per-use or yearly/monthly). It includes data such as expenditures andrefunds.

● Download: On the new edition of Billing Center > Bills > Cost Bill >Overview page, click Export Bill, select Export XLSX, and then click Export.

Transaction Bill

● Description: You can view your transaction bill details by month.● Download: On the new edition of Billing Center > Bills > Cost Bill >

Transaction Bills page, click Export.

Accuracy of Fee Deduction

HUAWEI CLOUD bills the pay-per-use product with the fee accurate to eightdecimal places (for example, $10.12501236 USD). Fees for pay-per-useexpenditures are deducted together on the third day of the next month, accurateto two decimal places. For example, if the total pay-per-use expenditure amount is$100.12501236 USD, the actual fee charged is $100.12 USD.

Accumulated Amount of Bills

Prior to April 2020, pay-per-use fees are settled hourly, daily, or monthly based onthe settlement period of the cloud service. The settlement amount is accurate totwo decimal places, with the part of amount less than $0.01 USD truncated.

Beginning from April 2020, amount truncation for customers in the monthlysettlement mode is performed in the following way:



https://account-intl.huaweicloud.com/usercenter/?locale=en-us#/expenseIndex/payRecords

● For pay-per-use products and spot instance products, bills are summarized byspecifications and usage type. The accumulated amount at the end of amonth is truncated.

● For yearly/monthly products and reserved instance products, bills aresummarized by order.

Reconciliation Guidance

To check your expenditures on HUAWEI CLOUD, refer to the following steps.

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● Generally, the expenditure data of a month is summarized and the relevant bill isgenerated on the third day of the next month. In order to acquire complete bill data ofa month, please perform the checking after the third day of the next month.

● Since the summary data of a month is always delayed, you are not advised to reconcilethe expenditure data of the current month.

Step 1 Compare the total expenditure by cash and the actual total payment amount.

You can view the total monthly expenditure by cash (including the monthlysettlement amount) and the actual total payment amount on the Billing Center >Bills > Cost Bill > Overview page.

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Order unsubscription fees are not included.

Both the total expenditure amount and total payment amount do not include fees paidusing cash coupons.

Figure 8-3 Total

● Subscription payment amount: Fees paid in cash, for example, through anonline payment. The fees may be paid for purchases, renewals, orspecification upgrades of yearly/monthly resources, or purchases of reservedinstances.



● Monthly settlement: Fees settled at the end of a month, such as the yearly/monthly or pay-per-use expenditure amount that is settled at the end of amonth.

Step 2 Compare the summarized total expenditure by cash and the total expenditureby cash in the transaction bill.● You can view the total monthly expenditure by cash (including the monthly

settlement amount) on the Billing Center > Bills > Cost Bill > Overviewpage.

Figure 8-4 Summarized total monthly expenditure by cash

● You can export the transaction bill on the Billing Center > Bills > Cost Bill >Transaction Bills page and view the total expenditure by cash in thetransaction bill (the sum of cash payments and monthly settlement).The bill types include:– Expenditure - purchase: Fees of purchased yearly/monthly products– Expenditure - renewal: Fees of yearly/monthly products that you

manually renew– Expenditure - change: Fees of changed yearly/monthly products– Expenditure - use: Fees of pay-per-use products– Expenditure - auto-renewal: Fees of yearly/monthly products that are

automatically renewed– Expenditure - hourly billing: Fees of pay-per-use products that are billed

hourly– Expenditure - unsubscription handling fee: Handling fees charged for

unsubscriptions– Expenditure - month-end supplementary deduction for support plan: Fees

deducted for the support plan at the end of a month– Expenditure - tax: Tax for yearly/monthly and pay-per-use products– Account adjustment - compensation: Fees compensated by HUAWEI

CLOUD– Account adjustment - fee deduction: When the specification of a yearly/

monthly product is downgraded, fees of the original specification arededucted first and then the difference is returned

– Refund - unsubscription: Fees of yearly/monthly products that areunsubscribed from

– Refund - unsubscription tax: Tax refunded when a yearly/monthly productis unsubscribed from

Step 3 (Optional) You can also compare the summarized total expenditure by cash andthe total cash payment in the resource bill by billing cycle.● Resource bill by billing cycle: You can export the bill with Data Type set to

Resource and Data Period set to By billing cycle on the Billing Center >Bills > Cost Bill > Bill Details page.



● Usage type details bill: On the Billing Center > Bills > Cost Bill > BillDetails page, select Usage Type for Data Type and Details for Data Period,and then click Export to export the usage type details bill.

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8.4 Cost Management (Public Beta)

8.4.1 Viewing Cost Breakdown (Public Beta)You can view the cost trend and distribution of a certain period in multipledimensions.

Cost Breakdown Rules● For pay-per-use resources: The daily cost is calculated based on usage.

a. If the expiration time and transaction time of a pay-per-use resource arein the same billing cycle, the cost is amortized based on the expirationdate.Example: The expenditure time of a customer's pay-per-use resource isfrom 2020/06/10 23:00:00 to 2020/06/10 23:59:59, the transaction time is2020/06/11 00:53:30, and the amount due is $2 USD.Breakdown: Since the expiration time (2020/06/10 23:59:59) andtransaction time (2020/06/11 00:53:30) are in the same billing cycle(2020/06), the $2 USD is the amortized cost of 2020/06/10.

b. If the expiration time and transaction time of a pay-per-use resource arenot in the same billing cycle, the cost is amortized based on thetransaction date.Example: The expenditure time of a customer's pay-per-use resource isfrom 2020/06/30 23:00:00 to 2020/06/30 23:59:59, the transaction time is2020/07/01 00:53:30, and the amount due is $2 USD.Breakdown: Since the expiration time (2020/06/30 23:59:59) andtransaction time (2020/07/01 00:53:30) are not in the same billing cycle,the $2 USD is the amortized cost of 2020/07/01.

● For reserved instances: Reserved instance expenditure amount = Prepaidamount + Remaining amount.

a. The prepaid amount is amortized by hour.b. The remaining amount is accumulated based on the billing cycle and is

not amortized. If you want to learn about the rules for the billing cycle ofthe remaining amount, see Pay-per-Use Resources.

● For yearly/monthly products:– Amortized daily cost = Order amount/Number of total valid days.– If the resources in an order are not enabled successfully, no cost

amortization is needed.– If the period from the order effective time to the expiration time is less

than one day, the cost does not need to be amortized and will be directlyincluded in the cost of the expiration date.



– Order subscription: When you unsubscribe from or downgrade an order,Amortized daily cost = Order subscription fee/Number of total valid days.If the order has already been in effect, the historical amortized amount iscounted into the operation day and the amount in the future days will beamortized normally.

Example: You subscribe to a yearly/monthly product to which five-dayunconditional full refund applies for a month (from 1st to 30th) at aprice of $60 USD, and the amortized daily cost is $2 USD. However, youunsubscribe from the product on the 3rd day for $60 USD.

Breakdown: Since the amount amortized on the 1st and 2nd days ($2USD daily) cannot be changed, the unsubscription fee can only becounted into the operation day. That is, $6 USD is returned on the 3rdday and $2 USD is returned each day from the 4th to the 30th days.

Order Line

1stDay

2ndDay

3rdDay

4thDay

5thDay

6thDay

...... 30thday

Amortizedfororderlineof apurchase

2 2 2 2 2 2 ...... 2

Amortizedfororderlineof a5-dayfullrefund

- - -6 -2 -2 -2 ...... -2

– Bill adjustment: The amortized cost in the past will not change due to billadjustments (including positive adjustments and negative adjustments).Involved historical amortized amount is counted into the operation day.

Example: You subscribed to a yearly/monthly product for a month (from1st to 30th) at a price of $60 USD, and the amortized daily cost is $2USD. On the 3rd day, an error is found and HUAWEI CLOUD needs toreturn the order amount of $60 USD and charge a fee of $66 USD again.

Breakdown: Since the amount that has been amortized on the 1st and2nd days ($2 USD daily) cannot be changed, the adjusted amount canonly be counted into the operation day. That is, HUAWEI CLOUD returnsan amount of $6 USD for this product and charges another fee of $6.6USD. The amortized amount in the future days remains unchanged. Thatis, from the 4th to the 30th days, $2 USD is returned and $2.2 USD ischarged each day.



Order Line

1stDay

2ndDay

3rdDay

4thDay

5thDay

6thDay

...... 30thday

Amortizedfororderlineof apurchase

2 2 2 2 2 2 ...... 2

Amortizedfororderlineof anegativeaccountadjustment

- - -6 -2 -2 -2 ...... -2

Amortizedfororderlineof apositiveaccountadjustment

- - 6.6 2.2 2.2 2.2 ...... 2.2

ProcedureThe following describes how to view the cost trend. The steps to view the costdistribution are similar.

Step 1 Go to the Cost Breakdown page.

Step 2 Click the Cost Trend tab.

Step 3 Set the filter criteria to view the cost trend data.



https://account-intl.huaweicloud.com/usercenter/#/expenseIndex/feeAnalysis

1. By month/By day: Set the queried time period. When querying by month, youcan select a maximum of 18 months, no earlier than January 2019. Whenquerying by day, you can select a maximum of 90 days.

2. Chart: Select a line chart, column chart, or stacked column chart.3. Dimension: Data can be filtered by product type, product specification, region,

linked account, billing mode, usage type, or activated tag. For details abouthow to activate or deactivate a tag, see 8.4.2 Setting Cost Allocation Tags(Public Beta).

4. Filters: Set the filter to include or exclude certain types of data.5. Calculation Method

– Expenditures: View the expenditure trend by month or day.– Costs: View the cost trend by month or day.

6. Advanced option: Set whether the cost trend data is based on the official priceor net value.– Net value: Cash actually paid after cash coupon deductions.– Expenditure amount: Amount that a customer should pay for used cloud

services after discounts have been applied.

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Field DescriptionParameterName

Parameter Description

Product Type Category of a cloud service.



ParameterName


Specifications

A collection of attributes and their values used to describe thefeatures of the resource that a cloud service needs.Specifications of resources of the same type have the sameattributes but different attribute values.


LinkedAccount

Enterprise master/member account associated with the account.

Billing Mode Statistics data of fees is collected according to billing modes,including pay-per-use, yearly/monthly, and reserved instance.

ExpenseType

Type of an expense, including subscription fee, pay-per-use fee,subscription refund, and hourly fee of a reserved instance.

Usage Type Aspects from which a cloud service is billed, such as duration,capacity, upstream traffic, etc.

BE Business entity to which a cloud service belongs.

Tag Tags are used to identify cloud resources, such as ECSs, images,and disks. If you have multiple types of cloud resources whichare associated with each other, you can add tags to theresources to classify and manage them easily.Example: A customer purchases EVS disk 1 with the tag key setto group and the tag value set to group001 and EVS disk 2with the tag key set to group and the tag value set togroup002. The customer can activate the tag group on theCost Allocation Tags page 24 hours after the tag is created.Result: When viewing the cost breakdown, you can filter thenoTagKey_group,group001,group002 tag.

Percentage

When you view the cost distribution, the percentage is rounded to two decimalplaces. Therefore, there may be an accuracy difference, causing a greater than orless than 100% sum of all summary items.

8.4.2 Setting Cost Allocation Tags (Public Beta)You can activate or deactivate tags that have been created. The result will besynchronized to the Fee Analysis page.

Procedure

Step 1 Go to the Cost Allocation Tags page.



https://account-intl.huaweicloud.com/usercenter/#/expenseIndex/feeAnalysis

https://account-intl.huaweicloud.com/usercenter/#/expenseIndex/feetag

Step 2 Select a tag and activate or deactivate it.

Only activated tags can be displayed on the cost breakdown page.

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8.4.3 Reserved Instance Reports (Public Beta)You can view the usage of the reserved instances (RIs) you have purchased. Datain the report of a month displayed on the page is estimated. To obtain accuratedata, view the report after the bill is generated on the third day of the nextmonth.

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If the master account and member accounts of an enterprise share reserved instances, theRI utilization and RI coverage before and after the bill is generated may be different. This isa normal phenomenon.

RI UtilizationYou can learn about the RI usage, including the amounts saved and amortizedafter using reserved instances, and monitor the comprehensive utilization rate ofyour reserved instances.

RI utilization = Number of used RI hours/Number of purchased RI hours x 100%

Step 1 Go to the Reserved Instance Reports page.

Step 2 Click the RI Utilization tab.

Step 3 Set search criteria to view the RI utilization.



https://account-intl.huaweicloud.com/usercenter/?locale=en-us#/userindex/reservedInstance

1. Time: Query by month, day, or hour. Data of recent 18 months can bequeried.

– By month: You can view the utilization data of the last 3, 6, or 12 months.When you manually set the search criteria, a maximum time span of 18months is supported.

– By day: You can view the utilization data of the last 7 or 30 days. Whenyou manually set the search criteria, a maximum time span of 90 days issupported.

– By hour: You can view the utilization data of a day from 00:00 to 23:00.

2. Utilization statistics in the queried period is displayed.

Table 8-7 Description of statistics parameters related to RI utilization

Parameter

Description Example

Pay-per-Use CostEquivalent

Pay-per-use costthat is equivalentto the RI hours youhave used,calculated basedon the list price.

Example: A customer purchases areserved instance with a duration of 100hours. The price of a pay-per-useresource with the same specifications is$4 USD per hour. This pay-per-useresource has matched the reservedinstance for 6 hours.Scenario 1: No upfront fee is charged forthe reserved instance, and the hourly rateis $1.5 USD.In this case:– Pay-per-use cost equivalent = 4 x 6 =

$24 USD– RI cost = 1.5 x 6 = $9 USD– Total net savings = 24 – 9 = $15 USD– Total potential savings = 4 x 100 – 1.5

x 100 = $250 USDScenario 2: A partial upfront fee of $40USD is charged for each reservedinstance, and the hourly rate is $1 USD.In this case:– Pay-per-use cost equivalent = 4 x 6 =

$24 USD– RI cost = 40/100 x 6 + 1 x 6 = $8.4

USD– Total net savings = 24 – 8.4 = $15.6

USD– Total potential savings = 4 x 100 – (1

x 100 + 40) = $250 USDScenario 1: An all upfront fee of $100USD is charged for each reservedinstance.

RI Cost Cost of used RIsamortized by hour.RI cost = Upfrontcost for purchasedRIs amortized byhour + Costcharged amortizedby hour.

Total NetSavings

Total savedamount for usedRIs compared withpay-per-useresources.Total net savings =Pay-per-use costequivalent – RIcost.



Parameter

Description Example

TotalPotentialSavings

Potential savingsthat may berealized if RIs areall used up.Total potentialsavings = Pay-per-use cost equivalentof purchased RIhours – RI cost.

In this case:– Pay-per-use cost equivalent = 4 x 6 =

$24 USD– RI cost = 100/100 x 6 = $6 USD– Total net savings = 24 – 6 = $18 USD– Total potential savings = 4 x 100 – 100

= $300 USD

3. Utilization trend in the queried period is displayed.

Example: If the customer has purchased a 100-hour RI and the matched pay-per-use resource has been used for 6 hours, the RI utilization is 6% (6/100 x100%).

4. Filters: Set the filter to include or exclude certain types of data.

Table 8-8 Description of filters related to RI utilization


ServiceType

Filters specified service types to get RI utilization.

CurrentConfiguration

Filters specified specifications to get RI utilization.

LinkedAccount

Filters enterprise master/member accounts associated withthe account to get RI utilization.

Region Filters specified region (such as CN South-Guangzhou) toget RI utilization.

AvailabilityZone

Filters specified AZ to get RI utilization.

Tag Filters activated tags to get RI utilization. For details abouthow to activate a tag, see Setting Cost Allocation Tags.

OperatingSystem

Filters applicable operating system to get RI utilization.

BusinessEntity

Filters the business entity to which the cloud service belongsto get RI utilization.Example: The business entity of a direct customer is HUAWEICLOUD. The business entity of a partner's customer is thepartner's account.

5. Utilization Objective: If Display utilization objective in the chart is

selected, the utilization objective will be displayed in a red dotted line in the



https://support.huaweicloud.com/intl/en-us/usermanual-billing/bills-topic_0000005.html

chart, indicating whether the objective has been reached. If the option isdeselected, the utilization objective will not be displayed.

Step 4 When viewing the RI utilization list, you can click Export to export the RIutilization data in the chart or table.

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● Click in the upper right corner of the list to customize the list parameters.

● You can select the check box on the left of the list to view the utilization of a specifiedreserved instance. If it is not selected, the average utilization of all reserved instances isdisplayed by default.

● When you export the reserved instance data, if there is no data currently, 0% isdisplayed.

Table 8-9 Description of parameters in the exported chart


Date Date when a reserved instance is used.● Query by month: Billing cycle when a reserved instance is

used.● Query by day: Date when a reserved instance is used.● Query by hour: Time point when a reserved instance is used.

Example: If the value is 2020-06-06 15:00:00, it indicates theRI usage data from 2020-06-06 14:00:00 to 2020-06-0615:00:00.

Usage Ratio Usage ratio of a reserved instance.

Table 8-10 Description of parameters in the exported table

ParameterType


RIproperties

Account Name of the account that purchases the reserved instance.

Order ID Unique order ID of a reserved instance.

ReservationID

Unique ID of a reserved instance.

StartedTime

Date when the reserved instance takes effect, that is, thetime when the order starts to be used.

End Time Date when the reserved instance becomes invalid, that is,the time when the order will no longer be used.



ParameterType


Scope Specifies whether the reserved instance is applicable to anAZ or a region.

Region Region where a reserved instance operates.

AvailabilityZone

Availability zone where a reserved instance operates.

ReservationOption

Billing mode of a reserved instance, including No upfront,Partial upfront, or All upfront.

RI Type Specifies the reserved instance type. The default value isStandard.

ProductSpecifications

Product specifications of a reserved instance.

Number ofRIs

Number of reserved instances.

OperatingSystem

Operating system applicable to the RI.

RIstatistics

RIUtilization

Percentage of used RIs to purchased RIs. RI utilization =Number of used RI hours/Number of purchased RI hours x100%.

RI HoursPurchased

Specifies how many hours the RI is purchased within thespecified time range.

RI HoursUsed

Specifies how many hours the RI has been used within thespecified time range.

RI HoursUnused

Specifies how many RI hours has not been used within thespecified time range.

RI Cost Sum of upfront cost for purchased RIs amortized by hourand cost charged amortized by hour.RI cost = Upfront cost for RIs amortized by hour + Hourlycost.

Pay-per-UseCostEquivalent

Pay-per-use cost that is equivalent to the RI hours youhave used, calculated based on the list price.

Net Savings Total saved amount for used RIs compared with pay-per-use resources. Net savings = Pay-per-use cost equivalent –RI cost.



ParameterType


PotentialSavings

Potential savings that may be realized if RIs are all usedup.

----End

RI Coverage

RI coverage lets you know how used pay-per-use resources are covered by yourpurchased reserved instances so that you can evaluate whether you havepurchased enough reserved instances.

Coverage = RI covered hours/Total resource running hours x 100%.

Step 1 Go to the Reserved Instance Reports page.

Step 2 Click the RI Coverage tab.

Step 3 Set search criteria to view the RI coverage.

1. Time: Query by month, day, or hour. Data of recent 18 months can bequeried.– By month: You can view the utilization data of the last 3, 6, or 12 months.

When you manually set the search criteria, a maximum time span of 18months is supported.

– By day: You can view the utilization data of the last 7 or 30 days. Whenyou manually set the search criteria, a maximum time span of 90 days issupported.



https://account-intl.huaweicloud.com/usercenter/?locale=en-us#/userindex/reservedInstance

– By hour: You can view the utilization data of a day from 00:00 to 23:00.

2. Coverage statistics in the queried period is displayed.

Table 8-11 Description of statistics parameters related to RI coverage

Parameter Description Example

Coverage The average coverage rate inthe queried period. Coverage =RI covered hours/Total resourcerunning hours x 100%.– RI covered hours refer to the

used RI hours.– Total resource running hours

refer to the total used hoursof the pay-per-use resource.

Example: A customerpurchases a reservedinstance and runs twopay-per-use resourcesfor 10 hours each. Thehourly rate of the pay-per-use resources is $4USD. One pay-per-useresource matches thereserved instance usagefor 4 hours.In this case:– Coverage rate =

4/20 x 100% = 20%– Total pay-per-use

cost = (20 – 4) x 4 =$64 USD

Pay-per-UseTotal

Total pay-per-use cost for pay-per-use instances not coveredby the used hours in the queryperiod.

3. Coverage trend in the queried period is displayed.

Example: If a pay-per-use resource runs for 10 hours and matches thereserved instance for 4 hours, the coverage rate is 4/10 x 100% = 40%.

4. Filters: Set the filter to include or exclude certain types of data.

Table 8-12 Description of filters related to RI coverage


Service Type Filters specified service types to get RI coverage.

CurrentConfiguration

Filters specified service types to get RI coverage.

LinkedAccount

Filters enterprise master/member accounts associated withthe account to get RI coverage.

Region Filters specified region (such as CN South-Guangzhou) toget RI coverage.

AvailabilityZone

Filters specified AZ to get RI coverage.

Tag Filters activated tags to get RI coverage. For details abouthow to activate a tag, see Setting Cost Allocation Tags.



https://support.huaweicloud.com/intl/en-us/usermanual-billing/bills-topic_0000005.html


OperatingSystem

Filters applicable operating system to get RI coverage.

BusinessEntity

Filters the business entity to which the cloud servicebelongs to get RI coverage.Example: The business entity of a direct customer isHUAWEI CLOUD. The business entity of a partner'scustomer is the partner's account.

5. Coverage Objective: If Display coverage objective in the chart is selected,

the coverage objective will be displayed in a red dotted line in the chart,indicating whether the objective has been reached. If the option is deselected,the coverage objective will not be displayed.

Step 4 When viewing the RI coverage list, you can click Export to export the RI coveragedata in the chart or table.

NO TE

● Click in the upper right corner of the list to customize the list parameters.● You can select the check box on the left of the list to view the coverage of a specified

reserved instance. If it is not selected, the average coverage of all reserved instances isdisplayed by default.

● When you export the reserved instance data, if there is no data currently, 0% isdisplayed.

Table 8-13 Description of parameters in the exported chart


Date Date when a reserved instance is used.● Query by month: Billing cycle when a reserved instance is

used.● Query by day: Date when a reserved instance is used.● Query by hour: Time point when a reserved instance is used.

Example: If the value is 2020-06-06 15:00:00, it indicates theRI usage data from 2020-06-06 14:00:00 to 2020-06-0615:00:00.

AverageCoverage

Average coverage rate of a reserved instance.



Table 8-14 Description of parameters in the exported table

ParameterType


RIproperties

Account Name of the account that purchases the reservedinstance.

ProductSpecifications

Product specifications of a reserved instance.

Region Region where a reserved instance operates.

OperatingSystem

Operating system applicable to the RI.

RIstatistics

AverageCoverage

Average used hours that a reserved instance covers.Average coverage = RI covered hours/Total resourcerunning hours x 100%.

TotalRunningHours

Total used hours that a reserved instance covers anddoes not cover.

RI CoveredHours

Used hours that a reserved instance covers.

Pay-per-Use Hours

Used hours that a reserved instance does not cover.

Pay-per-Use CostEquivalent

Amount for used hours that a reserved instance does notcover, calculated based on the list price.

----End



9 Tax Help

MalaysiaAs of January 1, 2020, the supply of cross-border digital services by non-residententerprises to Malaysia customers is subject to Malaysia Service Tax ("ST"). Due tothe new legislation coming into effect from January 1, 2020, it is required thatHuawei Services (Hong Kong) Co., Limited ("Huawei Services") charge ST onservices provided remotely to all Malaysia customers. That is, a value added tax of6% for taxable services will be charged by Huawei Services. After this date, we willissue to you tax invoices that reflect these changes and relevant tax amount willalso appear in your billing console. Huawei Services will remit all ST collectedfrom Malaysia customers to the Malaysia tax authority.

SingaporeAs of January 1, 2020, the supply of cross-border digital services by non-residentsto Singapore individual (non-business) customers is subject to Singapore Goodsand Services Tax ("GST"). Due to the new legislation coming into effect fromJanuary 1, 2020, it is required that Huawei Services (Hong Kong) Co., Limited("Huawei Services") charge GST on remote cloud services provided to allSingapore individual (Non-GST Registration) customers. That is, a value added taxof 7% for taxable services will be charged by Huawei Services. All GST collectedfrom Singapore customers will be paid to the Singapore tax authority. Huawei isnot required to charge GST on services provided to Singapore business customers(GST Registered). To determine whether a customer is a business or an individual,Huawei relies on your provision of a valid Singapore GST registration number.Therefore, if you are using HUAWEI CLOUD services for business purposes and areregistered for Singapore GST, you must update your GST registration number inthe User Center. If you have uploaded a valid GST registration number, Huaweiwill not apply GST on future purchases of taxable services by your account.

South KoreaDue to the VAT Registration coming into effect from January 14, 2020, it isrequired that Huawei Services (Hong Kong) Co., Limited ("Huawei Services")charge VAT on services provided remotely to South Korean individual (Non-VATRegistration) customers. That is, a VAT of 10% for taxable services will be chargedby Huawei Services. All VAT collected from South Korean customers will be paid tothe South Korean tax authority. Huawei is not required to charge VAT on services

Billing CenterUser Guide 9 Tax Help


provided to South Korean business customers (VAT Registered). To determinewhether a customer is a business or an individual, Huawei relies on your provisionof a valid South Korean VAT registration number. Therefore, if you are usingHUAWEI CLOUD services for business purposes and are registered for SouthKorean VAT, you must update your VAT registration number in the User Center. Ifyou have uploaded a valid VAT registration number, Huawei will not apply VAT onyour future purchases of taxable services.

IndiaAs of July 1, 2017, Service Tax, VAT and certain other taxes in India were replacedwith the Goods and Services Tax ("GST"). Now, all sales of cloud services made byHUAWEI TELECOMMUNICATIONS (INDIA) COMPANY PRIVATE LIMITED ("HuaweiIndia") to customers in India is subject to GST. Since Huawei India is based in thestate of Haryana, we will charge SGST (9%) and CGST (9%) from customers alsolocated in Haryana. We will charge IGST (18%) from customers based in otherstates. If you are using our services for business purposes and are registered forIndian GST, please update the GSTIN number in the User Center. And it isespecially important that your State is selected correctly.

This will allow us to provide you with a correct tax invoice for the GST you payand will enable you to obtain a tax credit in accordance with local laws and yourcircumstances. Please review your billing and contact addresses to ensure that theinformation input is correct.

South AfricaHuawei Services (Hong Kong) Co., Limited is a registered Value Added Tax ("VAT")vendor with the South African Revenue Services ("SARS") in compliance with theSouth African Value Added Tax Act No. 89 of 1991. In this regard the company isnow required to levy 15% VAT on sales of electronic services to non-business("B2C") and business ("B2B") who have an account located in South Africa on andafter 1st July 2020. The amount of VAT levied will be reflected on your invoice. AllVAT collected from customers in South Africa will be paid to the SARS. If you areVAT-registered with the SARS, please ensure that you register your SARS VATnumber in the HUAWEI CLOUD User Center. Once the registration of your VATnumber is completed on the HUAWEI CLOUD User Center, your VAT number willbe displayed on the tax invoice.

Billing CenterUser Guide 9 Tax Help


10 Invoices Management

10.1 Issuing Commercial Invoices

10.2 Returning/Reissuing Commercial Invoices

10.3 Uploading Withholding Tax Certificates

10.1 Issuing Commercial InvoicesHUAWEI CLOUD automatically issues commercial invoices for your expenditures.

Precautions

You do not need to request commercial invoices. HUAWEI CLOUD automaticallyissues them for you.

Invoices for postpaid customers must be issued based on generated bills (the billdate is the third day of the next month).

If there is an outstanding amount caused by over-invoicing, it will be cleared afteryou pay.

Invoice request is not supported for customers of an enterprise. The enterprise willrequest invoices for them.

Commercial invoices are not supported for customers associated with a partner byresell mode. They need to contact the partner to request invoices.

Invoicing occurs due to the following three transaction types:

● Invoicing for subscription: An invoice is issued when a customer pays an orderonline.

● Invoicing for monthly settlement: An invoice is issued when a customer'smonthly bill is settled.

● Common invoicing: An invoice is issued when a customer tops up orwithdraws money. Note that credit invoices are issued for money withdrawals.

Billing CenterUser Guide 10 Invoices Management


Procedure

Step 1 Go to the Invoices page.

Step 2 Click Templates.

Step 3 Add an invoice template.

1. Click Create invoice template.2. Fill in the information of the commercial invoice such as the address.

Step 4 After an expenditure is successfully made, the system automatically generates acommercial invoice.

You can click Download to download the electronic copy of the commercialinvoice.

----End

Tax Number Rules

Enterprise customers need to set a tax number when managing accountinformation in accordance with the following rules.

Africa

Ghana: The value is a string of 11 characters consisting of letters and digits. Thefirst character is a letter, the last character is a letter or digit, and others are digits.Example: A012345678A or A0123456781.

Nigeria: The value is a 12-digit number in the format of XXXXXXXX-XXXX.Example: 01234567-0123.

Angola: The value is a 10-digit number. Example: 0123456789.

Namibia: The value is an 11-digit number in the format of XXXXXXXX-XXX.Example: 01234567-012.

Botswana: The value is a string of 12 characters consisting of letters and digits.The first character is C, and others are digits. Example: C01234567890.

Mauritius: The value is an 8-digit number. Example: 01234567.

Kenya: The value is a string of 11 characters consisting of letters and digits. Thefirst character is P, the last character is a letter, and others are digits. Example:P012345678A.

Mozambique: The value is a 9-digit number. Example: 012345678.

South Africa: The value is a 10-digit number. Example: 0123456789.



https://account-intl.huaweicloud.com/usercenter/?locale=en-us#/userindex/invoiceCenter

Tanzania: The value is a string of 9 characters consisting of letters and digits. Thefirst eight characters are digits and the last character is a letter. Example:01234567A.

Uganda: The value is a 10-digit number. Example: 0123456789.

Zimbabwe: The value is a 9-digit number. Example: 012345678.

Zambia: The value is a 10-digit number. Example: 0123456789.

Asia

Laos: The value is a 12-digit number. Example: 012345678901.

Bangladesh: The value is a 12-digit number. Example: 012345678901.

Indonesia: The value is a 15-digit number in the format of XX.XXX.XXX.X-XXX.XXX.Example: 01.012.012.0-012.012.

Philippines: The value is a 12-digit number. Example: 012345678901.

Cambodia: The value is a string of 14 characters consisting of letters, digits, and ahyphen, in the format of XXXX-XXXXXXXXX. The first X is a letter and others aredigits. Example: A012-012345678.

Malaysia: The value is a string of 17 characters consisting of letters, digits, andtwo hyphens, in the format of XXX-XXXX-XXXXXXXX. The first X is a letter andothers are digits. Example: A01-0123-01234567.

Nepal: The value is a 9-digit number. Example: 012345678.

Sri Lanka: The value is a string of 13 characters consisting of 13 digits and ahyphen, in the format of XXXXXXXXX XXXX. Example: 012345678 0123.

Thailand: The value is a 13-digit number. Example: 0123456789012.

Vietnam: The value is a 10-digit number. Example: 0123456789.

India: The value is a string of 15 characters consisting of letters and digits. Thefirst two characters are digits, the middle 11 characters are letters or digits, thefourteenth character is Z, and the last character is a letter or digit. Example:01ABCDE1234F5ZX or 01ABCDE1234F5Z6.

Latin America

Chile: The value is a string of 12 characters consisting of letters, digits, two fullstops, and one hyphen, in the format of XX.XXX.XXX-X. The first eight Xs are digitsand the last X is a letter or digit. Example: 01.012.012-A or 01.012.012-0.

Mexico: The value is a string of 12 characters consisting of letters and digits. Thefirst three characters are letters, the middle six characters are digits, and the lastthree characters are letters or digits. Example: ABC123456ABC or ABC123456123.

10.2 Returning/Reissuing Commercial InvoicesIf you want an invoice to be reissued, you need to perform the followingoperations.



Background InformationIf you want to return an invoice, submit a service ticket.

Procedure


Step 2 Click Reissue Invoice in the column of an invoice that has been issued.

Step 3 In the dialog box that is displayed, verify the information such as customer typeand customer name, and click Confirm.

You can download the invoice after it is reissued successfully.

----End

10.3 Uploading Withholding Tax CertificatesAfter customers with tax withheld have an invoice issued, they need to pay thewithholding tax in time and upload a withholding tax certificate to HUAWEICLOUD.

Procedure


Step 2 Click Withholding Tax Certificates.

Step 3 On the page that is displayed, click Upload Certificate.

Step 4 On the Upload Withholding Tax Certificate page, set the following options andclick Submit.● Select Invoice: Select the invoice that already has the withholding tax paid.● Attachment: Upload the tax payment certificate.





----End



11 Coupons and Discounts

11.1 Cash Coupons

11.2 Commercial Discounts

11.1 Cash Coupons

11.1.1 IntroductionHUAWEI CLOUD cash coupons are provided for customers and partners. They havea certain face value, and can be used to deduct cash payments when purchasingHUAWEI CLOUD services.

When paying an order, customers can select a cash coupon that meets the usagecondition to deduct the order amount. When provisioning pay-per-use products,customers do not need to select cash coupons themselves because the system willautomatically select eligible coupons.

11.1.2 Cash Coupon Usage LimitsIn this section, you can learn about usage limits of cash coupons.

Usage Limits● Validity period: A cash coupon has a validity period. Wait until a cash coupon

takes effect and then you can use it. Expired cash coupons cannot be used.● Product type: Cash coupons apply to a limited product scope (either the

product type or product specifications).● Subscription type: There may be a limit where cash coupons can be used

only for specified subscription types. These types include subscription (newpurchase, pay-per-use to yearly/monthly, or trial to commercial use), renewal,and change. If a cash coupon is limited to subscription, it cannot be used forrenewal or order change.

● Regions: There may be a limit where cash coupons can be used only whenyou purchase products from a specified cloud service region.

Billing CenterUser Guide 11 Coupons and Discounts


● Billing mode: There is a restriction on the billing mode of cash coupons. Eachcash coupon is marked with its applicable billing mode. For example,"monthly and pay-per-use" indicates the cash coupon can only be used topurchase monthly products and deduct pay-per-use product fees. You cannotuse this cash coupon to buy products of other billing modes (such as 1-year,2-year, and 3-year).

● Discount exclusion: Cash coupons cannot be used with commercial discounts,partner authorized discounts, and promotion discounts, as well as discountcoupons. See the specific cash coupon details page.

● Amount limit: There may be a condition in which cash coupons can be usedfor an order. For example, some cash coupons require that they be used fororders that reach $100 USD and the included products be within the scope.

● Multiple deductions: After a cash coupon has been used to pay an order andstill has a balance, the balance can be used for other payments within thevalidity period of the cash coupon.

● Arrears write-off: You cannot use cash coupons to clear arrears.

Example

The following is an example to show you the usage limits of a cash couponspecifically.

NO TE

You can click the name of a cash coupon to view its detailed usage limits on the BillingCenter > Coupons and Discounts > Cash Coupons page.

1. This cash coupon is valid from 2019/06/03 00:00:00 to 2020/06/02 23:59:59.

2. This cash coupon can be used to purchase products except Vulnerability ScanService.

3. The cash coupon is not limited in terms of subscription type, and can be usedfor subscriptions (purchase, pay-per-use to yearly/monthly, or trial tocommercial use), renewals, and specification changes.

4. This cash coupon can be used to purchase products in all cloud serviceregions.

5. This cash coupon can be used to purchase 1-year, 2-year, 3-year, monthly,pay-per-use, and reserved instance products, but not one-off products.

6. This cash coupon cannot be used with commercial discounts, partnerauthorized discounts, promotion discounts, and discount coupons.

7. This cash coupon is not limited in order amount.



11.1.3 Activating Cash CouponsYou can use a 16-digit activation code that you get offline to activate cashcoupons on the Billing Center > Coupons and Discounts > Cash Coupons page.

NO TE

Only unused activation codes can be used to activate corresponding cash coupons. Thesecodes are obtained from account managers or other channels offline.Cash coupons that you get from the HUAWEI CLOUD official website online (includingthose issued automatically by the system) do not need to be activated.

Procedure

Step 1 Go to the Cash Coupons page.

Step 2 Click Activate Coupon in the upper right corner.

Step 3 Next to Activation Code, enter the activation code and then click Activate.

NO TE

You can view successfully activated cash coupons in the cash coupon list on the CashCoupons page.

----End

11.1.4 Viewing Cash CouponsAfter getting a cash coupon, you can view its validity period, face value, and usagelimits on the Billing Center > Coupons and Discounts > Cash Coupons page.

Procedure

Step 1 Go to the Cash Coupons page.

Step 2 In the cash coupon list, view the balance, validity period, and usage limits.



https://account-intl.huaweicloud.com/usercenter/?locale=en-us#/userindex/coupons

https://account-intl.huaweicloud.com/usercenter/?locale=en-us#/userindex/coupons

● In the drop-down box above the list, select the status of cash coupons:Available, Used, or Expired.

NO TE

Cash coupons with Available status are displayed by default. If you cannot see thecash coupon you want, it might be used or expired.

● Click the name of a cash coupon. On the cash coupon details page that isdisplayed, view the detailed information and usage records of the cashcoupon.

----End

11.1.5 Using Cash CouponsAfter getting a cash coupon, you can use it to pay orders or deduct pay-per-usefees within the usage limit.

Precautions● You can only use cash coupons to buy HUAWEI CLOUD products. For details,

see the usage instruction of cash coupon.● A cash coupon has usage limits. For details about how to view the usage

limits, see 11.1.4 Viewing Cash Coupons. To understand these limits, see11.1.2 Cash Coupon Usage Limits.

● You cannot withdraw money from, transfer, or request invoices for cashcoupons.

● You cannot use cash coupons to clear arrears.● If an order is canceled, any cash coupons used will not be refunded.

Procedure● Use a Cash Coupon to Pay an Order

When you are paying an order, all available cash coupons are displayedautomatically. Simply select one and pay.



● Use a Cash Coupon to Deduct Pay-per-Use FeesWhen provisioning pay-per-use products, you do not need to select cashcoupons yourself because the system will automatically select eligiblecoupons to deduct pay-per-use fees.

NO TE

The system preferentially uses cash coupons with usage limits. For example, couponswith a limited product scope take precedence over those without. Under the sameconditions, coupons that will expire in the latest time are preferred.

11.2 Commercial Discounts

11.2.1 Viewing Commercial DiscountsA commercial discount can be used in a payment. You can view commercialdiscounts on the Commercial Discounts page.

PrecautionsCommercial discounts cannot be used with any of partner authorized discounts,promotional discounts, discount coupons, special-offer contract discounts, andpartner adjusted prices.

Procedure

Step 1 Go to the Commercial Discounts page.



https://account-intl.huaweicloud.com/usercenter/?locale=en-us#/userindex/benefits

https://account-intl.huaweicloud.com/usercenter/?locale=en-us#/userindex/benefits

NO TE

For referral customers, click the Partner Discounts tab to view partner authorizeddiscounts. Partner authorized discounts can be used for periodic products (excluding thosebilled on a 2-year or longer basis and part of those billed on a yearly basis), pay-per-usepackage products, and pay-per-use products.

Step 2 Click Details in the Operation column for a commercial discount to view itsdetails.

----End



12 Unsubscriptions

12.1 Unsubscription Rules

12.2 Unsubscribing from Resources

12.3 List of Cloud Service Products That You Cannot Unsubscribe From

12.1 Unsubscription RulesHUAWEI CLOUD supports three types of unsubscriptions:

● Unsubscribing from a renewal period: You can unsubscribe from a renewalperiod before the renewal period takes effect.

● Unsubscribing upon an abnormal provisioning or change: You can unsubscribefrom a service if it fails to be provisioned or changed.

● Unsubscribing from a resource: All other unsubscriptions are categorized intothis type. Handling fees are charged for this type of unsubscription.

For details, see Unsubscribing from Resources.

Precautions● An approval from the account manager is required when the unsubscribed

amount is greater than $1,000 USD. The approval takes less than 24 hours.You can view the progress of an unsubscription in Unsubscriptions.

● If you perform a change operation before a renewal period takes effect, youcan only unsubscribe from the resources and cannot unsubscribe from therenewal period.

● If you add a subsidiary resource after you have successfully renewed youryearly/monthly resources, you can only unsubscribe from the resources butcannot unsubscribe from the renewal period. If you add a subsidiary resourceand then renew your yearly/monthly resources, you can unsubscribe from therenewal period.

● For unsubscriptions of the Marketplace products, see Unsubscription Ruleson the Marketplace.

● For unsubscriptions that are not supported, see List of Cloud ServiceProducts That You Cannot Unsubscribe From.

Billing CenterUser Guide 12 Unsubscriptions



https://support.huaweicloud.com/intl/en-us/usermanual-marketplace/en-us_buyer_topic_0000007.html




● Table 1 describes the unsubscription rules.

Table 12-1 Unsubscription rules

Unsubscription Type

NumberofUnsubscriptions

HandlingFeeCharged

AmountDueCharged

CashCouponsRefunded

DiscountCouponsRefunded

Unsubscribing from aresource

Unlimited

Yes Yes No No

Unsubscribing from aresourcethat has nottaken effect

Unlimited

No No Yes No

Unsubscribing upon anabnormalprovisioningor change

Unlimited

No No Yes No

Unsubscribing from arenewalperiod thathas nottaken effect

Unlimited

No No Yes No

NO TE

● The handling fees and the amount due include cashes.● Cash coupons cannot be used any longer if they have expired when returned.

Unsubscription Rules for ResourcesRefund amount = Your actual payment – Amount due – Handling fees. The usedcash coupons will not be refunded. See the unsubscription page for the finalrefund amount.

● Your actual payment refers to the payment in cash, not including anypayment in cash coupons.

● Amount due = Actual payment x (Actual product usage period/Subscribedperiod)

● The handling fees include the cash account handling fee, as described inTable 2.



NO TE

In an unsubscription from a renewal period that has not taken effect, no handling feesare charged and the used cash coupons are refunded. When there is more than onerenewal period that has not taken effect, you can choose to unsubscribe from theresource or the last renewal period.

Table 12-2 Handling fees

Product Type Actual ProductUsage Period ≤ 1Year

1 Year < ActualProduct UsagePeriod ≤ 2 Years

2 Years < ActualProduct UsagePeriod ≤ 3 Years

3-year prepaidproduct

Handling fee =15% of youractual payment


Handling fee =5% of your actualpayment




-



- -

Monthly prepaidproduct


- -

● If the calculated refund amount is less than 0, there will be no refund.

Unsubscription Rules for Reserved InstancesTable 3 describes the calculation formulas of refunds for reserved instances andthe payment modes. (See the unsubscription page for the final refund amount.)

Table 12-3 Refund calculation formulas and payment modes

Full Upfront No Upfront

Fee Remaining value – Handling fee Handling fee

Remainingvalue

Cash x Remaining period/Totalperiod

——

Unsubscriptionhandling fee

Prepaid amount (= Cash + Cashcoupons) x Remaining period/Total period x 12%

Amount per hour x Total subscribedhours x Remaining period/Totalperiod x 12%



Full Upfront No Upfront

Calculationformula

Cash x Remaining period/Totalperiod – Prepaid amount (=Cash + Cash coupons) xRemaining period/Total periodx 12%(Cleared when theunsubscribed amount is lessthan 0)

Amount per hour x Total subscribedhours x Remaining period/Totalperiod x 12%

Paymentmode

Money returned to customersby Huawei is paid immediatelyupon unsubscription.

Payment to Huawei from customersis settled monthly.(Reserved instance couponsapplicable)

● Cash coupons will not be returned when you unsubscribe from an all-upfrontreserved instance.

● Order amount = Prepaid amount (= Cash + Cash coupons) + Amount per hourx Total subscribed hours.

● Unsubscription handling fee = Order amount x Remaining period/Total periodx 12%. For a no-upfront reserved instance, the handling fee is deducted basedon the following order of priority: Cash coupons > Balance.

● Remaining period refers to the remaining valid hours calculated from the nexthour. Example: When an unsubscription occurs at 10:30, the remaining periodis calculated starting from 11:00.

● For an all-upfront reserved instance, if the calculated refund amount is lessthan 0, it is cleared and no payment is needed from the customer.

Example 1: Customer A pays $100 USD ($50 USD cash coupon + $50 USDbalance) in advance to purchase a one-year reserved instance. After half a year,the customer needs to unsubscribe from the reserved instance for some reason.The remaining value of the reserved instance is $25 USD and the handling fee is$6 USD. An actual refund amount of $19 USD is all returned to the accountbalance.

Example 2: Customer B pays $100 USD ($90 USD cash coupon + $10 USD balance)in advance to purchase a one-year reserved instance. After half a year, thecustomer needs to unsubscribe from the reserved instance for some reason. Theremaining value of the reserved instance is $5 USD and the handling fee is $6USD. Since Refund amount = Remaining value – Handling fee < 0, it is cleared andno payment is needed from the customer.

Refund Receiving Time

If any of the unsubscription orders are to be paid through month-end settlement,the refund will be settled at the end of the month. If none of the unsubscriptionorders are to be paid through month-end settlement, you will receive the refundimmediately.



NO TE

Cash coupons are returned immediately.

12.2 Unsubscribing from Resources

12.2.1 Unsubscribing from a Cloud ResourceYou can unsubscribe from a yearly/monthly subscribed resource. You mayunsubscribe from the renewed part and the currently used part, and you will loseaccess to the resource after unsubscription. A handling fee will be charged forunsubscribing from a resource.

Precautions● Solution product portfolios and fine-grained packages can only be

unsubscribed from as a whole.● If the order contains resources in a primary-secondary relationship, you need

to unsubscribe from the resources separately.● For details about how to unsubscribe from a resource, see Unsubscription

Rules.● The following resources can be unsubscribed from in batches: Elastic Cloud

Server (ECS), Elastic Volume Service (EVS), Relational Database Service (RDS),Virtual Private Cloud (VPC), and Cloud Container Engine (CCE).

Procedure

NO TICE

Before performing an unsubscription, ensure that you have migrated or backed upany data saved on the unsubscribed resources. After the unsubscription iscomplete, the cloud resources and any data they contain will be permanentlydeleted.

Step 1 Go to the Unsubscriptions page.

Step 2 Click the Active Resources tab.

Step 3 Unsubscribe from a single resource or from resources in a batch.● Unsubscribe from a single resource: Click Unsubscribe from Resource for a

resource from which you want to unsubscribe.





https://account-intl.huaweicloud.com/usercenter/?locale=en-us#/userindex/retreatManagement

● Batch unsubscribe from resources: Select the target resources from theresource list and click Unsubscribe from Resources in the upper left corner ofthe resource list.

Step 4 Check the unsubscription information and click Confirm.

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12.2.2 Unsubscribing from a Renewal PeriodIf a resource is renewed, you can choose to unsubscribe from the renewal period.



ContextWhen you unsubscribe from a renewal period, you unsubscribe from only therenewal period that has not taken effect. You can continue to use the resourceuntil it has expired.

Precautions● In an unsubscription from a renewal period that has not taken effect, no

handling fees are charged and the used cash coupons are refunded.● When there is more than one renewal period that has not taken effect, you

can choose to unsubscribe from the resource or the last renewal period.● If you perform a change operation before a renewal period takes effect, you

can only unsubscribe from the resource but from the renewal period.

Procedure


Step 2 Click the Active Resources tab.

Step 3 Unsubscribe from a single renewal period or from renewal periods in a batch.● Unsubscribe from a single renewal period: In the row of the resource whose

renewal period you want to unsubscribe from, click Unsubscribe fromRenewal.

● Batch unsubscribe from renewal periods: Select the target resources whoserenewal period you want to unsubscribe from and click Unsubscribe fromRenewals in the upper left corner of the resource list.

Step 4 Check the unsubscription information and click Confirm.

Step 5 In the dialog box that is displayed, click Next.




The unsubscription request is submitted successfully. Click the Order Details linkto go to the Orders page and view the unsubscription progress.

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12.2.3 Unsubscribing from a Resource That Fails to Be Createdor Changed

If your order has any resources, except DevCloud, that fail to be provisioned, youwill be automatically unsubscribed from the resources.

Precautions● For details about the provisioning status of a resource in an order, see

Viewing Order Details.● If a portfolio product (such as solution portfolio and fine-grained package,

excluding DevCloud package) has resources that fail to be provisioned, youwill be automatically unsubscribed from all the resources in the product.

● If a DevCloud package has resources that fail to be provisioned, you need tounsubscribe from all the resources in the package on the Unsubscriptionspage.

● When you unsubscribe from a resource that fails to be created or changed, nohandling fees will be charged, the amount due will not be charged, and cashcoupons will be refunded.

Procedure


Step 2 Click the Failed Resources tab.

Step 3 Click Unsubscribe for a resource from which you want to unsubscribe.

Step 4 Confirm the unsubscription information and click Unsubscribe.

The system displays a message indicating that the unsubscription is successful.You can click View History to view the unsubscription history.

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12.3 List of Cloud Service Products That You CannotUnsubscribe From

● Trial cloud services● DevCloud products● One-off billed cloud services● Pay-per-use package products (excluding cloud server backups and data

warehouses)● Free cloud services● Expired cloud services● Cloud services that have been frozen for security reason● Products for which other transactions are in progress● Marketplace cloud services for which an invoice has been issued● Cloud services that have participated in a special reward event, such as

promotion packages, promotion coupons, promotion coupon gift packs,discount coupon plans, lucky draws, and recommendation for gift (cloudbean)

● Orders associated with a standard sales contract● Unsubscription not supported for other reasons:

1) The customer has subscribed to a support plan and used its value-addedbenefits.2) There is a combined subscription relationship.3) The resource does not exist.4) The subscription relationship has been archived and dumped.5) The senior benefit has been used for trial.

● The following types of cloud services cannot be unsubscribed from (see Table1):

Table 12-4 Cloud service products that you cannot unsubscribe from

No. Cloud Service

1 Dedicated Cloud

2 Data Ingestion Service

3 Artificial Intelligence Service

4 Machine Learning Service

5 Elasticsearch Service

6 IoT Device Management

7 Simple Message Notification

8 Domain Registration



No. Cloud Service

9 Meeting

10 Data Encryption Workshop

11 Contact Center

12 Advanced Anti-DDoS

13 CCE HCS Agile

14 Dedicated Cloud Bare Metal Server

15 Dedicated Cloud Server Backup

16 Dedicated Cloud Storage

● For cloud services in the Marketplace that you cannot unsubscribe from, see

Unsubscription Rules on the Marketplace.

In addition, the following types of resources are not displayed on the BillingCenter > Unsubscriptions page:1) One-off billed products. They become invalid immediately after purchaseand will not be displayed.2) Reserved instances, which need to be unsubscribed from on the cloudservice page rather than in the Billing Center.





Documents

User Guide - Huawei · – When postpaid customers who have enabled monthly settlement place an order, they can select Monthly Settlement. After the bill is generated on the third