User Guide for Receivers

Comcast AdDelivery

Revised 2/22/2016

Table of Contents

Adding New Users Pg. 3

Adding Destination Contacts Pg. 6

Removing Users and/or Destination Contacts Pg. 15

Searching and Downloading Ads Pg. 17

How to re-transmit an ad Pg. 20

Downloading the Metadata File Pg. 22

Downloading a Traffic Instructions Document Pg. 23

2

Adding New Users

To add new users, navigate to the Settings icon in the menu on the left side of the screen. Click on the

Users on the top navigation bar and then click on New.

1. Enter User Detail information.

3

2. Select Roles for the new Users.

4

3. Select Notification Preferences.

4. Click Save.

Repeat these steps as needed to add any new user.

5

Adding Destination ContactsA destination contact is a little bit different than a user. A Destination Contact only has access to ads

sent to a specific destination within the same receiver and to receive ad delivery notifications for those

destinations.

For example if in one receiver we have 10 destinations (stations) and a person only needs access to ads

send to one or 2 of those destinations only, then this person needs to be added as a Destination Contact.

There are two ways of adding a destination contact.

First Method of adding a destination contact:

Navigate to the Settings icon in the menu on the left side of the screen. Click on the Users on the top

navigation bar and then click on New, just like shown on the screen shot on pg. 3.

Fill in the contact information such as Email Address, First and Last Names, password and any other

pertinent information.

Now under the Roles section check the box for “Destination Contact”, “View and Download

Deliveries” and then click Save.

6

Now your Destination Contact has been created but now it needs to be associated to the destination or

station that it needs access to. To do this go to “Destinations” on the top tabs bar

Find the destination under the Call Letter/Syscode column that this person needs access to

Double click on the desired destination (call letter or syscode) to open up the Destination Detail, scroll

down all the way to the Notifications area, click on Add to add the destination contact to this

destination.

7

This will open a window in which you can search for the email of the destination contact you want to

associate to this destination.

Enter the email of the destination contact, then click Search

Then under the Show 10 results area it will show the email you are looking for, double click on it or

check the box next to the email and then hit Add selected items to list to add it as a destination

contact for this destination. Then click Save.

8

9

An alert window will show that the Destination Contact has been associated with the destination, click

OK.

Then you can see that the destination contact email has been added to the destination’s notifications

list, as shown in the screen shot below

10

Second Method of adding a destination contact:

Navigate to Settings > Destinations and double click the destination (Call Letter/Syscode) that you

want to add a destination contact for.

11

This will open up the Destination Detail page. Scroll all the way down to the Notifications area.

Click Add to enter the email you want to create as a destination contact by clicking on the + sign in the

Search area next to the email field.

This will open a window where you can add the email(s) you want to add as destination contacts. Enter

the email address and check the box for Receive Delivery Notifications with Traffic if you want to add

this email to get ad delivery email notifications for this destination.

Then click on the add button.

12

An alert window will open up letting you know the Destination Contact has been created, click OK.

13

Then click Save.

14

Removing Users and/or Destination Contacts

To remove a user or destination contact go to Settings > Users and double click on the person you need

to remove to open the User Detail page.

To disable just un-check Enable the box, to disable this user/destination contact as shown in the next

graphic

15

Then you can also Archive that email, just click on the box for Archive. Then click Save to save your changes.

16

Searching and Downloading AdsTo search for an ad go to the deliveries on the main menu located on the left side of the screen

In the Search area you can search by ISCI or by Title of the ad then click Search

This will narrow down the search to the specific ad you are looking for. To download this ad just click on

the dropdown menu under the Downloads column and choose “Spot” to download the ad transcoded to

your destination’s format specs, as shown in the next graphic:

17

The ad then is downloaded to your computer. You can also see more details regarding the ad by double

clicking on the ad, this will open up the details of the ad such as the brand, advertiser, duration, etc.

You can even preview the ad here as well by clicking on the play button.

18

Click here to play the ad.

19

How to Re-transmit an Ad

Comcast AdDelivery system keeps an ad available for 90 days, after that period the ad will be Expired.

You can’t re-transmit an ad that has Expired in the system. The re-transmit option doesn’t re-transcode

the ad, instead just re-transmits the file that was originally sent.

There are two methods to re-transmit an ad.

First Method:

Once you have searched for the ad you want to re-transmit just click on the box next to the ad’s

thumbnail to select it and then click on Retransmit Spot(s). You can select more than one spot to re-

transmit, maybe no more than 3-5 at the same time.

20

Second Method:

The other way to re-transmit an ad is by opening the details of the ad you want to re-transmit by double

clicking on the ad once you have searched for it. This opens the Detail information of the ad. On the top

you can see the Retransmit Spot option, just click here to start re-transmitting the ad.

21

Downloading the Metadata File

If your destination is setup to get metadata with each delivery then you can download the metadata file

from the portal if you need it.

Once you have searched for the ad that you need the metadata for just click in the Downloads

dropdown menu for that ad and choose Metadata.

Then the XML file will be downloaded to your computer.

22

Downloading a Traffic Instructions Document

Some clients send their traffic instructions document via our system, when a traffic document is sent

you can download the file in two different ways, from the ad delivery email notification or from

Comcast AdDelivery portal.

Downloading the traffic document from the email notification:

If your email has email notifications turn on you will receive an email notification every time an order

has been sent to your destination, from that email you can download the actual spot and also the traffic

instructions document if it was included in the order.

Just click on the URL link called: Download URL Traffic to download the traffic document, as shown

below:

If you don’t need the traffic document yet you can just Acknowledge Only receipt of the order.

23

Downloading traffic document from Comcast AdDelivery portal:

The way to recognize if a traffic instructions document has been sent with the ad is by looking at the

icons next to the ad, the blue color icon is the indicator that a traffic instructions document was sent

To download the traffic document click on the Downloads dropdown menu for the ad or the delivered

item and choose Traffic

Then the .zip document file will download to your computer, just search for it in your downloads folder.

24