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Directory Assistant 9.0
Directory Challenges
Useful directory information is not easily accessible
End users can not update their own information
Directory information becomes quickly out of date
Directory population initiatives are time consuming, costly and data often changes before the initiative is complete
Process for centralizing information needs to be decentralized but controlled
Corporate Impact
Internal communications my suffer Out-dated directory information is
not useful Internal staff information searches
occur in multiple locations Time consuming data collection Increased administration/support
time Increased support costs
User Impact
Limited access to general corporate information
High reliance on administrative staff to obtain information
High reliance on the help desk to obtain information
Reduced productivity Frustration Breakdown of internal
communication
The Solution
Complete Centralization
Complete Management
Complete Maintenance
… of directory information.
What does this mean?
Information that is always…
Easily Accessible
Easily Updated
Always Current
What does this mean?
Administrators set up user policies
Users update their own information
Changes are made automatically or upon approval
Administrators set up maintenance rules to remind
and ensure users to keep their information current.
Corporate Benefits
Leverage technology already deployed
No geographic boundaries
Keep data centralized, current and consistent
Maintain up-to-date organization charts
Reduce administration and help desk support
Improve internal communication
Reduce cost of ownership
User Benefits
Familiar user interface
No additional education required
Easy access to directory information
Users can easily update their own information
Reduce support costs
Increase employee productivity
Improved internal communication
Testimonial
NEC America, Inc.
Milt Atkinson
Manager Technical Services
Engineering Services Division
Corporate Networks Group
"This program is a e-mail administration answer to what could be termed a nightmare. I
currently have 751 users on one Exchange system and keeping profile information up to date
for this many people is like trying to keep 751 tennis balls under water at the same time.
Giving the users the rights to keep this information up to date has, conceivably, made it
unnecessary to hire additional Help Desk people. We move people between Divisions,
Department, buildings, cities and states on a daily basis and by the time this information
would get to the e-mail administrator, updated in their profile and deployed to the rest of the
organization, we would have lost a lot of contacts and possibly sales. We have customized
users attributes and modified e-mail templates and DA picked those changes up automatically
allowing us to set the attributes and deploy the client out to the users ... the hardest part of the
whole procedure is getting up from our desk and walking back to the server room!”
The Result
Complete Centralization
Complete Management
Complete Maintenance…of directory information that is…
Easily Accessible
Easily Updated
Always Current
Send an email to: [email protected]
Or call us at:(905) 286-0050
Or visit us at: http://www.MADSolutions.com
Questions?
Providing
Messaging And Directory
ServiceSolutions since 1998
