U.S. Load Port: Cargo Handling

Discussion of a proposed communication protocol

Anthony FisherUSAID

Office of Acquisition and AssistanceTransportation Division

202-567-4546afisher@usaid.gov

ObjectiveObjective

• To gather industry input on the creation of a communications protocol for use by parties involved in loading operations

Intent

• To transport only commodities of sound quality and condition

• To avoid unnecessary delays to the cargo and vessel

• To prevent over/under reaction

Effective Communication

• Contact the correct parties

• Accurately define the problem

• Clearly articulate the size and scope of the problem

• Provide updates on corrective measures

Challenges

• Disconnect between information available on-site and that which is accessible by stakeholders

• Confusion over responsibilities

• Uncertainty over proper notify parties

Lines of CommunicationLines of Communication

CarrierPVO/PIO

FGIS Inspector

Commodity Supplier

Stevedores

FAS

FSA

VLO Contractor

WarehouseExaminer

Rail/Truck Carrier

Terminal

Freight Forwarder

Receiver / Buyer

Vessel

Carrier’s Broker/Agent

Vessel Load Port

Agent

Vessel Discharge Port

Agent

Shipper’sOutport

Agent

So where is the confusion?

Questions

• Which parties should be included in the protocol?• Should a protocol be required or only a suggested best

practice?• Would a required communications protocol be too restrictive or

unenforceable?• Should the protocol establish communication channels for the

duration of the event or merely an emergency call list?• What information will be required by decision makers?• How to ensure that the size and scope of the problem are

properly conveyed and understood?

Anthony Fisher202-567-4645

afisher@usaid.gov