UrbanResilienceSolutions for Cities & Territories

Air pollution economic impacts: more than

a year in direct costs in Europe

24 billion91% 4.2 million

40%

200 167,000 DEATHS

2.3 billionPEOPLE AFFECTED

Percentage of the world’s populationliving in cities

2018 20501950

average number of weather-related disasters per year between 2005 and 2014 an increase of

14% from the aperiod 1995-2004

335

DEATHS every year worldwide

as a result of exposure to ambient air

pollution and 428,000 prema-ture deaths in

Europe

billion investment needed worldwide to combat impacts of climate change

in the next 20 years

by weather-re-lated disasters

between 1995-2015

of all industrial control systems and

critical infrastructure were targets of cyber attacks over the past

year

of the world’s population

lives in places where air

quality exceeds WHO

guideline limits (WHO, May 2018)

2

KeYFiGUReS

3

Isabelle KOCHERChief Executive Officer

The frequency and magnitude of environmental and social disasters with huge urban impacts is dramatically soaring. Facts and figures increase annually.As seventy percent of the humankind will live in urban areas by 2050, urban resilience management is on the top of the agenda for enabling every citizen to live safe and free in a city. In this new context, how cities and territories can prepare and adapt their infrastructure and services to guarantee the safety and wellbeing of their local population ? How can cities manage the sound transformations urban resilience requires in energy, mobility, security, infrastructure, social inclusiveness etc and involve all the relevant stakeholders ?Based on its dedicated capabilities and cutting-edge expertise, ENGIE proposes a range of solutions embedded in a global vision of Resilience Management for Cities & Territories. This is part of the strategy of our Group to design and build better cities today, for more harmony. In order to Anticipate extreme events worldwide, ENGIE carries out relevant risk analyses and proposes the most appropriate recommendations. To Prevent and mitigate impacts, ENGIE implements actions improving the energy supply autonomy, enhancing the security in the city, etc. In order to Manage crisis, ENGIE contributes to the emergency organization and saving of human lives. To Build back better, ENGIE designs and implements sustainable city &

region developments including planning, engineering, renewable energy, connectivity, infrastructure, security, electric mobility solutions, etc. All these solutions are gathered in an integrated offer developed for each single city facing to its specific resilience challenges.ENGIE has already stepped in urban resilience management and is proud to be an official partner of Paris Resilience Strategy and OECD high-level risks management works.As a Utility fully committed to its very first role – being Useful to People, ENGIE develops and implements continuously solutions leading to the construction of livable and safe cities : Better City Today or Resilient Cities & Territories.

ENGIE,Partner for Resilient Cities and Territories

4

eNGie’sSOLUTiONS TOURBaNReSiLieNCe

ANTICIPATION

PREVENTION

BUILDBACKBETTER

CRISIS MANAGEMENT

ACUTESHOCK

Heatwave

Flooding

TerroristAttack

Earthquake

CHRONICSTRESS

Housing Shortage

Air pollution

SupplyCrisis

IntegratedRisk

Analysis

FloodForecast

EngeneeringDesign

CHRONICSTRESS

Housing Shortage

Air pollution

SupplyCrisis

ACUTESHOCK

Heatwave

Flooding

TerroristAttack

Earthquake

E-operationelplateform

People &Infrastructure

Security

Cybersecurity

District Heating & CoolingSystems

Mobilitysolutions

DecentralizedRenewables

Solutions

Telecom &Connectivity

CitizenInformation

Real EstateBusiness

Development

EnergyEf­ciencySolutions

3Dmodelling

&stimulation

urban resilience

Urban Resilience : The capacity of individuals, communities, institutions, businesses, and systems within a city, to survive, adapt, and grow, no matter what kinds of chronic

stresses and acute shocks they experience

The cities and territories must prepare and adapt in order to face to these new huge challenges. It requires :

• sound transformations in the infrastructure, energy, mobility, security design,

• relevant city management,

•appropriate involvement of the stakeholders to enable each citizen to live safe and free.

5

ANTICIPATION

PREVENTION

BUILDBACKBETTER

CRISIS MANAGEMENT

ACUTESHOCK

Heatwave

Flooding

TerroristAttack

Earthquake

CHRONICSTRESS

Housing Shortage

Air pollution

SupplyCrisis

Because we live in growing cities and territories :

-which will be more and more threatened by environmental and social crisis,

-which are not prepared sufficiently to manage those challenges from the anticipation to the re-build better after the shocks

Make our cities more livable and safe… through better resilience, today!

And because we live at a time when technologies are available to better address those issues.We can do better Today ! In cooperation with the cities and territories, ENGIE can :• Anticipate the extreme events in the world: ENGIE can carry out the relevant risk analyses and propose the most appropriate recommendations about infrastructure, energy, mobility, security, etc• Prevent and mitigate the impacts, by implementing the actions improving the energy supply autonomy, developing

the infrastructure adapted to extreme events, enhancing the security in the city, etc• Manage the crisis, by contributing to the emergency organization and saving human lives.• Build back better by proposing and implementing sustainable city & region developments including engineering, renewable energy, connected infrastructure, security, mobility environmental friendly, leading to the construction of liveable and safe cities, to Resilient Cities & Territories

IntegratedRisk

Analysis

FloodForecast

EngeneeringDesign

CHRONICSTRESS

Housing Shortage

Air pollution

SupplyCrisis

ACUTESHOCK

Heatwave

Flooding

TerroristAttack

Earthquake

E-operationelplateform

People &Infrastructure

Security

Cybersecurity

District Heating & CoolingSystems

Mobilitysolutions

DecentralizedRenewables

Solutions

Telecom &Connectivity

CitizenInformation

Real EstateBusiness

Development

EnergyEf­ciencySolutions

3Dmodelling

&stimulation

6

aNTiCiPaTiON

WACA

DOMINICA

Disaster Risk Reduction and Climate Change Adaptation measures by means

of Cost of Coastal Environmental Degradation, Multi Hazard Risk Assessment

and Cost Benefit Analysis.

Consultancy services for the Government of the Commonwealth of Dominica and the French Development Agency (AFD).

The WACA program helps countries

obtain financing and expertise

to sustainably manage their

coastal areas. Tractebel through

its subsidiary IMDC developed

a methodology for the World

Bank to select hotspots along

the coast and to determine the

To keep up with Dominica’s resolve

to become a climate resilient nation,

the Government is committed to

strengthening the nation’s electrical

system to withstand increasingly

frequent severe weather events. It also

aims to increase the renewable energy

penetration of its system to a maximum

level consistent with cost effectiveness

and resilience.

To that end, Tractebel has been

awarded Consultancy services to advise

Dominica on a cost-effective path to

resilience, taking into account its vision

for its electrical grid development.

Today, the electricity rates in Dominica

are 0.36USD/kWh, the highest in the

world. 75% of the installed capacity is

fuelled with diesel.

4countries

>1,200 km coastline

4pilot sites

2,100time horizon

100 yearsstorms with return period up to

Management Program for West Africa Coastal Areas (Bénin, Ghana, Côte d'Ivoire and Togo)

Master Plan to cost effectively transition Dominica’s electrical system to be resilient to frequent severe weather

most suitable Disaster Risk

Reduction and Climate Change

Adaptation measures by means

of a multi hazard and climate

risk assessment and Cost Benefit

Analysis considering the reduction

in coastal erosion and flooding

and the impacts on a wide range

of receptors: people, environment,

economy,  … The methodology was

applied on selected hotspots in the

4 countries.

For other projects, Tractebel

investigated also the link between

climate adaptation and the spatial

organisation of cities and urban

areas. Qualitative and quantitative

guidelines and strategies were

drafted to translate the effects

of climate change into vital and

climate-robust cities.

7

PReVeNTiON

TOULOUSE

OHIO STATE UNIVERSITY

In order to guarantee a permanent power supply and avoid any shortage in critical infrastructures, energy autonomy is a core issue for cities and territories. ENGIE decentralized renewable energy solutions contribute to ensure this continuity of service.

A thorough risk assessment of the critical industrial assets of the OHIO State University (OSU), leading to a tailor-made mitigation strategy.

Decentralized solar energy is a vital asset of electricity supply for resilient cities, as it enhances the energy independence in case of network breakdown. Photovoltaic energy is a solution to secure a source of decentralized energy supply while involving cities and territories in the energy transition.

Tractebel through its subsidiary Laborelec

performed Risk management services

(from assessment to mitigation) to the

OSU critical industrial equipment’s: the

power plant, the electrical assets, the

generator building and the chilled water

plant.

The cybersecurity risk management

service was meant to assess and evaluate

the security measures & controls in place,

identify all cyber security risks in the

industrial environment and develop a

tailor-made mitigation strategy.

The methodology applied consists in

3 phases: Criticality analysis, Security

maturity level assessment and Risk

mitigation. The resulting report is of use

to prioritize the course of operational

investment to be made to lower the

cybersecurity risk exposure for the

university critical processes.

1,515solar panels

400kWc power capacity

448.8MWh/year annual generation

3-phasemethodology

Ensuring energy autonomy thanks to decentralized and renewable power system

Industrial Control Systems (ICS) Cyber Security assessment & mitigation strategy design

Photovoltaic generators can be set up on building roofs, sun breakers or sun carports and on the ground. ENGIE installed a 400kW photovoltaic power plant on the roof of a new high school in the City of Pibrac located near Toulouse in Southern France, in order to secure the power supply of a critical infrastructure of the city. Likewise, other roofs and parking areas of shopping malls can easily be equipped by photovoltaic panels. The energy supply generated by the facility can be directly consumed on site and ensure the energy independence of any critical infrastructure in a city.

8

In case of climate change-related hazards, preventing not a single building but a whole territory from power shortages is a core priority. ENGIE provides the municipalities with decentralized solutions including efficient energy storage systems.

In case of major natural events

such as storms or poor air quality,

microgrids of renewable energy

(wind, solar) are an innovative

solution that ensures both the

continuity of energy supply (being

independent from the main energy

system) and a better quality of life

(avoiding emissions of air pollutants

systems installed in

23 countries

57MWof grid support

77MWhof energy storage

165,000people powered every day

Ensuring the continuity of energy supply to territories by generation & storage of renewable energy

such as particulates matters).

ENGIE eps offers solutions that turn

renewable sources into a stable

power supply with efficient energy

storage. By being independent from

the main power grid, ENGIE eps’

microgrids enable residents, critical

infrastructures, etc, to be protected

against power outages. In the

context of the 2012 Defense Plan in

Italy, the power intensive project of

Terna increases the security of the

electrical systems in the country’s

major islands by installing 40 MW

of energy storage (16 MW in a first

phase in Sicilia and Sardinia). In

Australia, ENGIE eps participated in

a storage system sired to Flinders

Island’s microgrid for Hydro

Tasmania. This project provides up

to 65% of the island's annual energy

needs, significantly reducing CO2

emissions and contributes to ensure

the energy autonomy of the island.

AUSTRALIA

PReVeNTiON

MARSEILLEIncreasing the autonomy of heating and cooling networks while improving air quality, ENGIE develops marine geothermal energy solutions.

In order to help cities be compliant

with legal air quality standards, ENGIE

develops innovative solutions using

local renewable sources of energy.

In Marseille, the geothermal power

station “Thassalia” operates a 3.1km

heating and cooling network supplying

500,000m² of buildings. The technical

process consists of pumping frigories

or calories in the sea directly, lowering

or increasing the water temperature of

the system and enables the customers

to be provided with heating or cooling

without far less pollutants emissions.

In comparison to standard individual

equipment, Thassalia consumes 65%

to 100% less water and 40% less

electricity. By using geothermal energy,

Thassalia is an effective solution to

ensure better air quality for the citizens.

70%of renewable energy

Using renewable sources of energy to increaselocal air quality

9

PARIS

In case of disaster, all the crisis members of the Principality must take the right decisions in a very short time about all the possible scenarios. They must follow the achievement of those decisions and adapt themselves to feedback.

Deploying video surveillance systems (CCTV) enables local authorities to improve emergency & safety response, manage traffic, mitigate terrorist risks.

A crisis is created by one or several

events occurring suddenly and

generating multiple evolution

scenarios, different material or non

material consequences, involving

many actors of potentially opposite

responsibilities. The more the

territory is restricted the more

the impacts are intense. In the

ENGIE supports city departments in

their public mission of emergency and

safety by providing adapted tools. In

France, ENGIE INEO is committed to

a 17 year public-private partnership

of video surveillance with the City of

Paris. The first one in the country !

ENGIE has designed a tailored system

based on a 400 km infrastructure of

optical fiber network and more than

3000 cameras, which can be connected

to 30 000 cameras of partners video

systems (SNCF, RATP, etc) in Paris. The

connection of new video installations

to existing video systems enhances

dramatically the effectiveness of the

system. On top of these technical

features, ENGIE ensures the training

of more than 2500 operators on a real

scale model in order to guarantee the

highest effectiveness of the system.

40,000residents - 2Km²

Multi-risks -scenarios-actors

NationalCrisis Management Center

30,000+interconnected cameras

ENGIE is deploying Asphales : its integrated risk management software fully adapted to crisis management complexity

Increasing the responsiveness of the emergency services by monitoring real-time street & traffic with CCTV

Principality of Monaco, managing

a crisis is consequently highly

complex. This case advocates the

necessity of getting a solution in

which data are crunched following

a structured, logic and coherent

process. Asphales implementation

provides all actors, from operators

in the field to decision-makers

and government officials, with a

unique crisis management solution

which takes into account every

possible situation on a daily basis

(road traffic, people flow, weather

conditions…) or in exceptional case

(Monaco Grand Prix, International

Circus Festival…). As the data are

collected and processed continually,

Asphales enables the crisis managers,

when a shock (e.g. earthquake,

fire, terrorist attack, etc) occurs, to

anticipate scenarios, react swiftly in

making right decisions, ensure their

follow-up and recover more easily

CRiSiS MaNaGeMeNT

MONACO

10

ROTTERDAM

After an acute shock such as a hurricane or an earthquake, a city has to be built back better to resist higher to the next shock. Siradel enables the city authority comparing different scenarios of urban infrastructure design and city planning by 3D modelling.

In the reconstruction process of city transport networks, ENGIE offers sustainable mobility solutions, increasing air quality and energy efficiency.

Smart City Explorer platform allows

gathering any kind of geodata in

one of Siradel numerous 3D models

of territories, and integrating

virtually networks, street features,

new buildings or other facilities in

order to make impact simulations

to compare scenarios, based on

technical, economic, environmental

In the aftermath of a major disaster,

ENGIE assists the recovery efforts by

introducing smart mobility solutions

to the reconstruction of transport

infrastructures. In residential projects,

workplaces, hotels, restaurants, or

cities, EVBox offers electric vehicle

charging solutions combining quality

and reliability, while minimizing costs.

The company helps everyone manage

their charging stations with ease and

efficiency, from the installation to the

tracking and billing of all stations. Over

60,000 charging points have been

installed worldwide, in cities such as

Amsterdam, Rotterdam or Monaco ;

as well as in large residential projects

in Europe and North America. This

sustainable solution contributes to

decrease air pollution and improve

energy efficiency.

3,000cities in 3D modelling

references in

60 countries

100+urban indicators

60,000+charging points

Re-design a city after a disaster by providing local authorities with 3D-based urban planning tools

Bringing electric mobility solutions to the forefront of urban transformations

and risks indicators. With the

City of Santiago in Chile, Siradel

developed a decision-making tool

for urban planning, taking into

account sustainability and resilience.

It included a city audit (120 KPI)

and an evaluation of technical,

economical & environmental impacts

of the various proposed solutions.

In urban management, Siradel can

also contribute to assess and master

uncontrolled urban development,

simulate the impact of new mobility

services on traffic congestion, noise

and air quality, improve the safety

of public spaces by CCTV tools and

public lighting networks, enhance

urban connectivity, assess buildings

energy performances and simulate

the impact of regenerations. Siradel

platform helps local authorities and

stakeholders take the most relevant

decisions to build back cities more

stronger.

BUiLD BaCK BeTTeR

SANTIAGO DE CHILE

11

This document was produced by an eco-responsible printer on paper of certified origin • Published: 03/2016 • Publisher:

• Graphic design: • Photo Credits: Photocenter ENGIE, Shutterstock.

CLaSSiFiCaTiONOFURBaNHaZaRDS:

Drought Earthquake

Epidemic:pandemicExtreme temperature

FloodingInsect infectation

Severe stormTsunami

Volcanic eruptionWildfire

Building collapseChemical spilsCyber threats

ExplosionFire - Gas leak

Industrial accidentOil spill

Pollution eventPoisoningRadiation

Transport accidentSystem breakdown

(e.g. ICT, water and sanitation, energy, health, education, etc.)

Business discontinuityCorruption

Demographic shiftsEconomic crisis

High unemploymentLabor strike/unrest

MassacrePolitical conflict

Supply crises(e.g. food, water, housing, energy, etc.)

TerrorismWar

NATURAL

TECHNOLOGICAL

SOCIOECONOMIC

Source : Adapted from UN-Habitat’s City Resilience Profiling Tool and based on classification of hazards by EM-DAT and PreventionWeb

ENGIE

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T +33 (1) 41 20 10 00 - F +33 (1) 41 20 10 10

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