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Volvo Trucks Malaysia customer magazine
Citation preview
BUSINESS How to put economy in the driver’s seat
CHALLENGE Fuelwatch 2012 is here!
GLOBE TRUCKERS A club for truck drivers!
UPTIMEA MAGAZINE FROM VOLVO MALAYSIA SDN BHD #2/2012
A partner you can rely on mile after mile. One that cares for its cargo and is equally competent as
a tractor or rigid. The Volvo FM fitted with a 11 liter engine gives you maximum torque within a
wide rev range which gives very good driveability. It boasts a sturdy, dependable design featuring
an overhead camshaft four valves per cylinder and precisely controlled electronic injection. The
engine’s various functions are controlled electronically by Volvo’s EMS (Engine Management
System), which contributes to low fuel consumption and low exhaust emissions.
CONTACT OUR NEAREST DEALERS OR CALL OUR CUSTOMER CARE CENTRE AT
+6012 373 1030 / +6019 240 1030 FOR MORE DETAILS
VOLVO FMOwned Dealers:
SHAH ALAM (HQ)No.6, Jalan Bicu 15/6,Seksyen 15, 40200 Shah AlamSelangor Darul EhsanTel : 03-5510 3300Fax : 03-5519 4233/ 03-5519 0592/ 03-5510 9096 (Parts)
PRAINo.2410, Jalan Perusahaan Prai, Kawasan Perusahaan Prai,13600 Seberang Prai,Pulau PinangTel : 04-398 9184/ 04-398 9185Fax : 04-398 9187
IPOH56, Lengkok Rishah 2,Kawasan Perindustrian Silibin, 30100 Ipoh, PerakTel : 05-527 8892Fax : 05-528 0941
JOHOR BAHRUPLO 251, Jalan Firma 2Kawasan Perindustrian Tebrau IV 81100 Johor Bahru, JohorTel : 07-357 4855/ 07-357 4834/ 07-358 4835Fax : 07-357 4899
KUANTANLot 108, Semambu Industrial Estate,25350 Kuantan, PahangTel : 09-566 9182Fax : 09-566 9184
KUCHINGLot 1017, Section 66KTLD Jalan Kilang(P.O.Box 1400)Bintawa, 93450 Kuching,SarawakTel : 082-330 131Fax : 082-333 387
BINTULULot 3069, Sublot 4Kidurong Industrial Estate97008 Bintulu, SarawakTel : 086-327 646Fax : 086-255 722
SIBUNo.5, Lorong Lanang Barat 20A/2 96000 Sibu, SarawakTel : 084-210 613Fax : 084-210 612
Private Dealer -Dai Lieng Machinery Sdn Bhd
BINTULULot 429, Blk 38,Kemena Industrial Estate,P.O. Box 2025, 97008 Bintulu, SarawakTel : 086-311 699Fax : 086-310 331
MIRILot 2541, Jln Manettia,Piasau Lorong 8,Pujut-Lutong Road, 98000 Miri, SarawakTel : 085-655 855Fax : 086-655 618
SANDAKANLot 2, Block G, Ground Floor,Bandar Ramai-Ramai,P.O. Box 3541,90739 Sandakan, SabahTel : 089-272 707Fax : 089 235 855
KOTA KINABALULots 34-6 & 7,Jln 1E Industrial Zon 4 (IZ 4),KKIP Selatan, Jln Sepangar,88460 Kota Kinabalu, SabahTel : 088-499 855Fax : 088-493 618
VOLVO TRUCKS. DRIVING PROGRESSwww.volvotrucks.com.my
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MESSAGEFROM MANAGING DIRECTOR MANAGEMENT TEAM
Managing DirectorMansoor Ahmed([email protected])
CFO Finance
Philippe Roques([email protected])
VP Sales & LogisticsJerome Wong([email protected])
VP After MarketMartin Kavanagh([email protected])
VP Business Development& MarketingSuzanne Ooi([email protected])
VP Human ResourceHarvindar Singh([email protected])
VP Fleet SalesAdrian Cham([email protected])
DEALER MANAGERSNorthern
Aziz Abd Rahman(+6012-315 0557)
Central
Laurent Lyonnet(+6016-226 9700)
Southern
Muhammad Khairulnizam(+6012-751 9600)
Eastern
Gary Chin(+6016-339 9026)
East Malaysia
Adrian Chua(+6012-809 9671)
he year is certainly going by very fast.
It felt like it was only yesterday that I
relocated from India to Malaysia with
my family but only today, my son made
a comment that made me realise it has already
been 10 challenging months! I am proud to
be a honorary Malaysian and already love this
country like my own.
You would have noticed that in this issue, that
there are 2 new highlights in the magazine.
One, we have a brand new name! Volvo Trucks
Malaysia has decided to rename the magazine
Uptime to reflect the importance of us helping
keep our customer trucks constantly on the roads and in great condition. Two, there are 2 covers
in this issue. We have decided to feature After Market more prominently as it is an integral part
of the business.
In 2012, the After Market department will be increasing their parts and service offers. The
pricing as well as packages have gotten more attractive and we hope to bring more non-Volvo
Malaysia workshop customers into the fold. For enquiries, do call our customer care line at
012-3731030 or 019-2401030.
Now, what other updates do we have for you?
Fuelwatch is entering its 3rd year in Malaysia and right on time as international fuel prices are
on an upward trend. The Malaysian government will not be able to continue the subsidies much
longer so this is the time for all drivers and owners to learn driving efficiency to save fuel and
thus reduce costs in the long run!
The competition will be divided into the Preliminary round, Semi-finals and Finals. Preliminary
will be a written test while those who qualify for the semi-finals will need to pass the walk round
test as well as complete a 20 km route in the shortest amount of time possible with the lowest
amount of fuel used. The finals will see 6 drivers competing to complete a 50 km pre-designated
route. Wait, it does not end there.
Volvo Malaysia has also launched a brand new club for all truck enthusiasts which we are calling
“Globe Truckers” and all truck drivers are welcomed to join! Every new member will automatically
get a welcome pack upon sign-up and members will enjoy benefits not accorded to the rest. In
Phase 1, members will get newsletters to keep track of all activities and global events as well
as be invited for annual parties. In Phase 2, members will be able to use their cards to enjoy
discounts are certain retail outlets as well as purchase original Volvo merchandise. Do spread
the message and get all your friends and colleagues to join as members now!
We now also have our own Facebook page facebook.com/VolvoTrucksMalaysia. With
daily updates on the latest news on Volvo around the globe, video content like ‘My Cab”, After
Market campaigns, do have a look at the page and be a fan today! In the near future, we will be
running contests and other interactive activities and you can also stand a chance to win trips
across the world to visit a Volvo factory!
Last but not least, the team has been working hard to bring all our customers and readers brand
new content issue after issue. If you, our valued reader has any story contributions, do write
to us and let us know. You might even be featured in our next issue with your interesting story!
T
MANSOOR AHMEDManaging Director
Volvo Malaysia Sdn Bhd
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CONTENTS#2/2012
30 Uniquely Volvo Gear up with the latest I-Shift upgrades
32 In a snapshot
8 Local Happenings There is a new kid in town!
9 Local Happenings A long standing relationship bears fruit
6 Local Happenings Fuelwatch Challenge is back for the 3rd year!
10 Features 1 Volvo Ocean Race – Moving forward with Volvo Trucks
24 Swedish Inspiration Propelled to greatness
26 Uniquely Volvo More is less
30 Uniquely Volvo 32
I-SHIFT
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UPTIME A MAGAZINE FROM
VOLVO MALAYSIA SDN BHD
EDITOR: IRINA LAU
12 Features 2 Cementing Ties
14 Features 3 A True Volvo Truck Ambassador
16 Crossing Borders Streamline logistics
22 Crossing Borders Straight through the Nullarbor
34 Volvo 101 Genuine Volvo Parts
35 Aftermarket New Volvo Workshop on the Way
36 Aftermarket Volvo Trucks Service Campaign
38 Aftermarket Profiles
facebook.com/VolvoTrucksMalaysia
Follow us!
Darwin
VOLVO TRUCKS SERVICE CAMPAIGNYou Can Always Trust Genuine Volvo Parts
100% EFFICIENTWith Genuine Volvo Parts!March 1 -December 15, 2012
146.6 km
Volvo Trucks Malaysia unveils Fuelwatch Challenge 2012, an extensive customer-outreach initiative centered on boosting fuel efficiency as an avenue to improving profitability while cutting carbon emissions – and Globe Truckers, a membership club, tailored to share news and elevate the health and well-being of Malaysian Truck drivers and our environmental care.
Volvo Trucks Malaysia shares its third-year people-focused
initiative, Fuelwatch Challenge, at its headquarters at Shah
Alam on 16th May 2012.
Fuelwatch Challenge is designed to help Malaysian
truck drivers achieve maximum fuel economy through a
comprehensive approach encompassing vehicle spec’ing
and maintenance, performance monitoring, and driver
behavior through a nationwide competition format.
All participants are required to undergo a briefing and a
written test to prepare and qualify them for the Malaysian
challenge finals. As of now, the Driver Training program
is optional. During the semi-finals, the participants will be
divided into groups and compete for one of the six finalists
standing. The winner for
the Malaysia Fuelwatch
Challenge will compete
in Australia against other
countries across the Asia
region in the Asian Finals.
Fuelwatch Challengeis back for the 3rd year!
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Prizes:
1 x Second runner up1 x RM 2,000 BSN voucher
1 x Fuelwatch trophy
1 x First runner up1 x RM 3,000 BSN voucher
1 x Fuelwatch trophy
1 x Fuelwatch Champion1 x RM 5,000 BSN voucher
1 x Fuelwatch trophy
1 x trip to Australia to participate in the Asia Finals.
The company the winners work for also get prizes!
Employer of the 2nd Runner up:1 x RM 5,000 Genuine Parts voucher which can be
used to redeem parts at any Volvo Malaysia workshop in
Malaysia (retail value).
Employer of the 1st Runner Up:1 x RM 7,000 Genuine Parts voucher which can be
used to redeem parts at any Volvo Malaysia workshop in
Malaysia (retail value).
Employer of the Champion gets:1 x RM 10,000 Genuine Parts voucher which can be
used to redeem parts at any Volvo Malaysia workshop in
Malaysia (retail value).
1 x trip to, Australia with the Champion to participate in
the Asia Finals.
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Adnan Laili, the 2011’s Malaysia Fuelwatch Challenge
winner, is proud to be a true Volvo Truck custodian and
endorses the Volvo values in his everyday routine. Volvo
Trucks Malaysia also announces Adnan as the official
2012 ambassador for Fuelwatch Challenge and Globe
Truckers club to raise awareness on the importance of
fuel-efficiency, safety, quality, and environment care.
“Adnan has been a certified truck driver for the past
fifteen years. We believe that with Adnan’s experience,
knowledge, passion, mentorship capabilities, he
can spread our cause of elevating standards across
Malaysian drivers to a different level,” affirms Mansoor.
So have you signed up for Fuelwatch?
For more information, go to
facebook.com/VolvoTrucksMalaysia
or call/email Fizah/Salmi at Tel: 03 -5510 3300
[email protected]/[email protected].
Venue Date
Volvo Malaysia, Shah Alam 16 May 2012Volvo Malaysia, Kuantan 19 May 2012Volvo Malaysia, Johor Bahru 26 May 2012Volvo Malaysia, Prai 9 June 2012Volvo Malaysia, Kuching 16 June 2012Volvo Malaysia, Bintulu 23 June 2012
Volvo Malaysia, Shah Alam 13 July 2012
Volvo Malaysia, Shah Alam 14 July 2012
Fuelwatch Challenge 2012 Schedule
PreliminaryRound
Semi-finals
Finals
8
9. Be invited to participate in tailor-made Driver Training courses.
10. Be part of the trucking community and share your stories
and experiences.
11. Have a trucking question? Use this as a platform you get
your answers!
In the near future, you can also use your membership card to enjoy
special discounts, privileges and redeem goodies at selected
retailers and shops. And soon, your family will also be included in
the club activities. We are looking into scholarship plans for your
high achieving children so keep a look out for updates!
So what are you waiting for? Be a Globe Trucker now! Spread the word and get ready for loads of fun!
For more information, please visitwww.facebook.com/VolvoTrucksMalaysia
Terms and conditions apply.
GLOBE TRUCKERS IS OPEN TO ALL TRUCK DRIVERS IN MALAYSIA regardless of brand and we are looking forward to
an outstanding response across the country. There will be many
fun activities, quarterly updates on the truck industry both on a
local and international level and best of all, invites to our special
events and exclusive contests with fantastic prizes to be won!
Wondering how to join? Just pick up the membership form at any
Volvo Malaysia dealerships or at any of our roving roadshows, fill it
in and pass it back to us for processing. You will receive a Globe
Truckers goody bag as well as a membership card when you sign
up on the spot! And we don’t stop there. Membership is FREE!
Benefits of becoming a Globe Trucker
1. FREE Membership!
2. Get a goody bag when you sign up.
3. Get a special membership card.
4. Annual get-together when all members meet and have fun.
5. Flash your membership card at all Volvo Malaysia workshops
and enjoy free beverages when you wait for your trucks in the
Drivers’s Lounge.
6. Newsletters will be sent to you with news and updates of the
local and international trucking scene.
We encourage you to contribute stories as well!
7. Receive a birthday card as well as gift vouchers on us on your
special day.
8. Get invited to selected events.
GUESS WHAT HAS COME TO TOWN! VOLVO MALAYSIA JUST LAUNCHED ITS NEWEST PROJECT CALLED ‘GLOBE TRUCKERS’ THIS MONTH.
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There isa new kidin town!
“
A long standing relationship bears fruit – Air-Marine
Volvo Trucks Malaysia picked Air-Marine as they are a long
standing customer who purchased their first truck in 2004 and
to date, has 75 units (delivered and ordered) of VT which makes
up to 75% of their total fleet and they have plans to order many
more. And a little known fact; Chin Nam Poh, the sales person
who is in charge of the region had patiently pursued Air-Marine
like a long lost love for 7 years before they finally made their first
order. So the lesson imparted here today is that patience and
forstering great relationships work wonders. During our trip to
Bintulu, Mr William raved about Chin over and over again bearing
testimony to their long standing relationship and understanding.
A team from Beijing and Malaysia made their way to Bintulu, East Malaysia to meet with Robert Chiw and William Chiew (brothers who own the business) from Air-Marine on 8th February 2012. They had generously agreed to give a customer testimonial as part of a success story compilation from each region across Asia.
Day 1 started at 3.30am with the team making their way along
pot-hole riddled roads to Aloi to film the Volvo trucks being used
in extreme situations. We were informed that if it rained heavily, we
could be stuck inside the project site for days as the roads were
so slippery, the trucks could not climb the steep hills. Previously,
one of their drivers was stuck for 2 weeks! The roads were so
bad, part of the car’s bumper broke off during the journey.
As the day progressed, it got relatively hotter but the team from
Air-Marine were very co-operative in arranging the logistics of
their Volvo Trucks at the project site as well as at their depot in
Bintulu. William and Robert were very excited during the shoot
and by the end of the day, they were directing the camera man on
angles as well as lining all of us up for a shoot of their own. The
Volvo team managed to get 2 hours worth of fantastic footages
by the end of the 3 days.
We would also like to thank Mr Terrence Thian and Mr Ngu from
Air-Marine as well as Mr Chin Nam Poh for setting aside 3 days
to accompany us on the shoot.
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Moving forward with Volvo Trucks39,270 nautical miles, the toughest routes through four oceans with stopovers in five continents along the way. It’s one of the world’s most demanding offshore races and is a test of endurance, athleticism, mental and physical strength for the world’s top sailors. The Volco Ocean Race pushes the world’s top yachtsmen to their limits, and it will be the greatest adventure of their lives. Once every four years sailors compete in the world sailing race. The yachtsmen set off from Alicante, Spain, in October of last year, and they will finish the race in Galway, Ireland, in July. Sanya in southern China was one of the stops along the route, and it was there that Volvo Trucks customers got a front row seat to the race.
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" Vo l v o O c e a n R a c e i s t h e opportunity for us to celebrate with our customers."
Sixty clients in total formed the first cohort to take part in the first Volvo Trucks Asia Invitational.
A f t e r w a t c h i n g t h e s a i l i n g r a c e
customers competed themselves in a
golf tournament at one of Sanya’s most
beautiful resorts. Sixty customers played
in the first Volvo Trucks Asia Invitational.
The tournament gave customers a chance
to network and talk more with Volvo
Trucks’ executives.
Just l ike in the Volvo Ocean Race,
the spirit of competition is central to
customers’ success in the boardroom
and on the playing field. Volvo Trucks’
executives share this drive to win. “In golf
you need to be focused, you need to be
full of energy. You need to make tough
decisions and be professional. If not you
fail,” Christophe said at the start of the
tournament. “at Volvo Trucks we share the
same values as in the great game of golf.
We are focused, we are dedicated, and
we are doing our best to make sure we
offer our customers what they need.”
Throughout the weekend customers
ta lked about the ir business needs.
Mr.Kuan Kok Onn owns a logis t ics
business in Malaysia and says Volvo
Trucks has been a key part of building
his success as a business owner, “Volvo
gives me power and confidence as a
businessman. The trucks will last me
seven to ten years without problems
compared to other truck brands in the
industry”.
For many, the golf tournament was a
wonderful break from the business world
and a chance to have fun and relax in one
of the most beautiful places in China.
enjoy and we discuss many th ings ,
our cus tomers can ta lk about the i r
expectations.” Christophe said. “So it is
quality time we can spend together, and in
the meantime we can have a lot of fun.”
Whether Volvo Ocean Race sailors are
fighting rain and gales in the remote
Southern Ocean or are in the middle
of the outback crossing Australia, crew
members must be able to fully rely on their
gear. Similarly Volvo truck owners must be
able to rely on the truck’s performance,
engine and transmission. Like the sailing
crews in the ocean race, Volvo Trucks’
employees work hard to make sure their
products are safe and reliable.
Volvo Trucks’ desire to serve and please
their customers was on display during this
weekend in Sanya. It was clear to many
customers that Volvo Trucks devotes itself
to meet the needs of its clients both in
work and in life. It’s that commitment to
winning in sport and business that keeps
Volvo Trucks competitive, and it’s those
values the company celebrates with its
customers every day of the year.
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“The golf tournament is fantastic,” said
Mr. Kuan Kok Onn who owns 20 Volvo
trucks. “I play once a week in Malaysia.
This is my first visit to Sanya, and I think
it is wonderful.”
Celebrating years of business together
was the goal of the Invitational in Sanya. It
was an event enjoyed by Volvo customers
and executives and a chance for them
to meet and talk by the sea and on the
golf course. “We had a great time. We
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A seed sprouting from the Sunway Group
The first thought that came to mind when
speaking of Sunway would perhaps
be the shopping mall, university, hotel,
or the theme park. The Sunway Group
encompasses a much wider array of
products and specializes in various
industries - and coming from this
very large group and our focal point:
Sunway Enterprise Sdn Bhd. As the
Sunway Group is largely known for its
developments, heavy machinery is part
and parcel of their supplies; paving way
for Volvo Trucks Malaysia to make its mark
in Malaysia’s construction industry.
Sunway Enterprise Sdn Bhd has been
around since 1980 formerly known as
Sungei Way Equipment. After changing
their name in 2005 to Sunway Enterprise,
they have continued to prosper over the
years. With core business activities
such as the import and trading of heavy
equipment machinery, they tend to
have a vast number of brands housed
under them. However, Volvo trucks
are considered their most dependable
product yet (when talking of European
specs).
We managed to get the opinion of Alex,
an important individual within Sunway
Enterprise to share his experience on
Volvo Malaysia and the purchase of an
8x4 customized chassis for a customer.
Joining the Sunway group in 2007, Alex
has since worked on various projects and
assisted Sunway Construction Sdn Bhd
with the trading of countless equipment.
As a subsidiary of the extensive Sunway
group, Alex sees to supplying Sunway
Construction suitable equipment the
sister company needs for their company
growth and developments.
With the completion of this project,
Sunway came upon the idea to apply to the
Malaysian Book of Records for building
the longest concrete pump mounted onto
a chassis of a truck. To date, no other
contractor or heavy equipment maker has
been able to defeat this record, which is
held by Sunway Enterprise and United
Construction jointly.
A success story: a customised truck, a satisfied construction firm and a potential place in the Book of Records; Volvo Trucks Malaysia is fortunate to add this achievement in the books “cementing” ties with local development giant, Sunway Group.
Cementing ties
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United Construction has been in a strong
partnership with Sunway Enterprise
that dates back over twenty years. In
2010, United Construction, a Labuan
based family owned construction firm
placed a very special order with Sunway
Enterprise for an 8x4 fully-customized
concrete mounted pump for the purpose
of building a dam. What initially seemed
like an impossible request later became
a milestone for Sunway, United and Volvo
combined.
This 8x4 concrete mounted pump is the
longest pump ever built onto a chassis
and is not a common factory specification.
Due to its distinctive specifications,
Volvo had to specially order and ship in
the required parts from Sweden to be
assembled here, placing a very large price
tag on the entire project. The main reason
behind choosing a Volvo for this purpose
was due to the European specifications
of chassis; Alex explains: “when mounting
a cement pump onto a truck, we have
to consider the type of chassis first.
In this case, the Sany (Chinese-brand
concrete pump trucks) we used for this
project had a European chassis therefore
only European specifications could
accommodate to this.”
At the beginning of this project, he liaised
with several world-renowned brands like
Isuzu, Hino, Scania and Mercedes-Benz.
However, the only dealer that attended
to his needs promptly and co-operated
thoroughly was Volvo Trucks Malaysia -
making Alex’s overall decision making
process a lot easier. “Volvo Trucks is very
aggressive compared to others in terms of
attending to their customers’ needs and in
delivery,” shares Alex with full enthusiasm.
Alex continues to profess how he would
recommend the brand to fellow business
partners and colleagues not only
because of the stated product quality,
but also because of Volvo’s touch with
customers. This marks a valuable moment
in the coming of Volvo Malaysia’s 40th
anniversary in Malaysia; undeniably Volvo
Trucks customer service and after-sales
service is the Swedish marquee’s pride
with satisfactory testimonials from the
likes of Alex from Sunway and Mr. Ho from
United Construction.
Across the South China Sea, into the land of United Construction
Mr. Ho, a simple man who founded United
Construction Sdn Bhd, has been running
his construction business for the past 40
years together with his children. Today,
he speaks of the purchase of the 8x4
customized concrete mounted pump
from Sunway Enterprise with great pride
as there is a huge chance of it catapulting
his company into the Malaysian Book of
Records for having the longest concrete
pump mounted onto a truck.
However, Ho’s journey in the construction
business never included European trucks
until this special purchase; he acquaints
to have only used Nissan (UD) trucks in
the past due to the light-weight projects
they handled. With the dam project on
the blueprint, Ho needed to work with
a larger scale of machinery and agreed
to look towards Europe to purchase the
fully customized 8x4 Volvo from Sunway
to get the job done. Much to his surprise,
Volvo was able to accommodate to his
unconventional request making this a very
unique acquisition, a one-of-a-kind truck.
Previously, United has only been
purchasing pipes for their developments
from Sunway, but today they have evolved
to using pumps which are proven to be
longer lasting and are better improved.
Ho remains confident that choosing
Volvo for the construction of the dam
was and still is a “sound decision”, not
only because of its quality but also for
its fuel-efficiency that can save the
company many pennies in the long run.
He also stresses that due to its design
and technology, the Volvo truck will deliver
smoother operations because after all, it
is a European product. Hence, a lot of
faith is placed in Volvo’s trucks.
A Swedish Marquee
This is something the Swedish brand-
Malaysian operated family can be very
proud of – the fact that Volvo Trucks
Malaysia has delivered out of the
ordinary requests and assure customer
satisfaction with high quality products
coupled with excellent after-sales service.
Evidently, Volvo Trucks is here to stay.
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A true Volvo Truck Ambassador
It is inspiring listening to Adnan express his passion for what
he does as one can really feel a sense of his pride of driving
Volvo trucks and his enthusiasm for work. His energy is truly
contagious!
Adnan has been a certified truck driver for the past fifteen
years, with his journey dating back to the tender age of
eighteen. His life surrounding trucks was initiated by working
as a truck mechanic fresh out of high school. His enthusiasm
and curiosity eventually got him to driving the trucks, which
allowed him to get his driver’s license at the age of twenty-
one.
Adnan excudes high energy when he speaks of driving trucks
and his passion speaks volumes when asked about his career
as a truck driver. He has zero complaints about spending long
hours or days driving the Malaysian highways and shares
how much he enjoys his life as truck driver. “I feel free, not
confined and fortunate to travel and see the wonderful sights
which broaden my horizons. Today I get to see this, tomorrow
that and the next day something else – the horizons of a truck
driver are ever-changing.”
His assignments route him mostly from Johor to Kuala Lumpur
and back although his entire journey as a truck driver has lead
him up north the peninsula – Kelantan, Terengganu, Perak
and Pahang. The reason he’s sticking to his calling is due
to a short break from the life of trucks at the age of nineteen
which lead him to work in a different industry alltogether, and
felt at the end that he wasn’t fully satisfied.
“I drive a Volvo FM 400 truck”
When probed about the specific type of truck he is used to
and prefers driving, he is quick to respond “the Volvo FM
400”. Although the use of truck models and makes vary at
A mentor, Fuelwatch 2011 winner, global Fuelwatch contender and a simple truck driver with extended horizons. These are just some of the characteristics of Adnan Laili, the humble petrochemical truck driver hailing from down south; clearly, there’s more than meets the eye when we had a chat with him in April 2012.
Fueller Logistics (JB) Sdn Bhd, he states his experiences also
include driving Hino, Mercedes-Benz and Scania trucks; but his
preferred make will always be a Volvo.
“It is the most comfortable drive so far in my experience due to the
fact that Volvo trucks are fully automatic with the visionary i-shift
control and do not require the use of a clutch system. Functions
are made effortless at a press of a button, which is why I can
confidently say driving becomes hassle-free, comfortable, and
enjoyable,” says Adnan on driving a Volvo truck. He adds that
no special training is needed in order to handle a truck of that
size and magnitude so long as it is a Volvo.
When comparing the drive of a Scania truck to a Volvo truck,
Adnan shares that other Swedish makes are semi-automatic
and still require the use of a clutch, making the drive a hassle
in the long-run. Certainly not the case of a Volvo truck with
I-shift. Even with the sophisticated technology involved in Volvo
mechanisms, it still delivers a smooth and comfortable drive
without compromising the environment and economic fuel
consumption. How can driving styles help to make Volvo trucks
even more environmental and fuel friendly? “If suspensions and
engine are in good condition, with regular service by authorized
Volvo mechanics using genuine parts, you can be certain your
Volvo truck wouldn’t cause any harm to the environment by
emitting harmful black smoke, and your fuel consumption is
naturally better,” explains Adnan.
Adnan gives a simple explanation of how apparent driving a large
truck can be enjoyable by highlighting the differences between
driving a truck and a normal car. In his view, the only apparent
difference is the size of vehicle and manouvering on the roads
(either on highways or in the city); in terms of comfort, he feels
that there isn’t a big difference after all.
Fueller Logistics (JB) Sdn Bhd – the ideal employer
Moving on to the topic of his employer, Fueller Logistics (JB) Sdn
Bhd, he feels proud to share that he’s been attached to them for
slightly over a decade and cites his reason for such loyalty due
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to the apparent system and benefits given to the employees. He is
also very excited to inform about the fully-expense paid company
trips awarded to ‘best driver of the year’. Employees are rated
according to performance and are awarded every quarter of the
year either with Best Driver of the Month, Best Driver of the Quarter
and the main attraction which is Best Driver of the Year.
The Best Driver of the Year is usually awarded to the top three
drivers within the company and are sent on a all-expenses paid
trip for two to exciting destinations around the region. Previous
company trips included Hong Kong, Taiwan, Thailand and most
recently Bali. Prosperity smiles upon Adnan as he has won Best
Driver of the Month various times, winning him a cash prize of
RM200.
Alongside awarding achievements, the company is very cautious of
the drivers’ working hours and is concerned with never exceeding
a driver’s maximum allowed driving hours. As regulations by the
government with regards the safety and wellfare of drivers are
pretty steep, Fueller Logistics (JB) Sdn Bhd always ensures a
driver does not exceed their 8-hour maximum shift, and always
have drivers on stand-by to relief a fellow colleague.
Such incentives and initiatives on the management’s side favours
employee loyalty and satisfaction, leaving employees to feel very
proud and happy to be attached to Fueller Logistics (JB) Sdn Bhd.
The company always ensures that their drivers are on top of their
game with constant trainings and briefings on safety standards,
the handling of dangerous load and driving tips to maximise
performance. In fact, Adnan has been deemed a mentor for the
past four years by conducting trainings and passing on driving
tips to new comers.
He also informs of the mandatory monthly briefings conducted
by management on day-to-day conflicts, resolution for problems
that may arise on the job, discussing ways to avoid accidents as
well as updating company SOPs. Besides Fueller Logistics (JB)
Sdn Bhd conducting in-house trainings, Shell also encourages
trainings every six months on handling petrochemical loads.
Fuelwatch 2012 and highlights of Fuelwatch 2011
Since Adnan won the Fuelwatch challenge in 2011 and represented
Malaysia at the grand finals in Gothenburg, Sweden, his aspirations
to participate again this year are high. In his own words “yes,
definitely if given the opportunity I will compete again this year. It
was certainly an experience of a lifetime going to Sweden for the
finals, since it was my first time travelling to Europe!,” exclaims
Adnan.
Although he did not triumph at the global finals in Sweden, he
believes he could do better with getting used to driving on the
left-hand side. “It felt really awkward manouvering the truck on the
left-hand side, and even though the Volvo I used to compete was
fully automatic, I still couldn’t get the hang of driving on Swedish
roads.” He explains his difficulties and lack of time to practice were
certainly factors for not performing better. Adnan warns aspiring
drivers who intends to participate in 2012 of the difficulties in
manouvering trucks on the left hand side of the road; however,
as the Volvo trucks used in these competitions are fully automatic
with an i-shift control, it would ease the driving a little.
But that experience doesn’t hinder his confidence with trying
again this year. Besides his astonishing journey to Europe,
he also gained a lot of handy knowledge by competing in the
global arena with driving pointers to increase fuel efficiency,
road handling, efficient driving habits and overall manouvering
competency.
“I feel free, not confined and fortunate to travel and see the wonderful sights which broaden my horizons. Today I get to see this, tomorrow that and the next day something else – the horizons of a truck driver are ever-changing.”
Streamlined logistics In order to reach Manaus goods must travel more than five days on the world’s largest river – the Amazon. For carrier Transportes Bertolini, the region’s pioneering logistics operator, the job is no problem.WORDS LUIZ CARLOS BERALDO
PHOTOGRAPHY ITO CORNELSEN AND PABLO DE SOUSA
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It is five in the morning in the city of Bento Gonçalves in southern Brazil.
We are close to the end of winter so it will be another two hours before
the sun comes up, but for Adolfo Eskelsen, a truck driver for Transportes
Bertolini, everything is ready. The documents for the trip are prepared
and he is doing the last routine checks before driving his FH 400 truck to
Belém, over 3,000 kilometres north, in the Brazilian Amazon.
Belém is one of the main destinations for any goods needing to cross
the Amazon River – the largest river on the planet in terms of water volume.
The Bertolini Group began transportation operations in the region in the mid-
1970s. Since then, they have established several companies and acquired
a large number of purpose-specific vehicles and equipment. In addition to
their 160-strong truck fleet – 98% of which are Volvo – the company has
medium and light vehicles for distribution and support activities and also own
a boating company.
Boat transportation is necessary because to travel from Belem to the
northern regions of Brazil, everything must travel via the
Amazon. Bertolini manufactures and operates special
barges capable of transporting 35 to 40 closed-box
trailers a trip along the 870 kilometres between Belém
and Manaus.
“Today things are far easier,” says Paulo Cesar
Bertolini, company director. “But when my father started
overland transportation operations into the Amazon, there
was nearly nothing in terms of infrastructure and the roads
were much worse. They frequently became impossible to
travel on due to the rainy season. It was difficult and took
a long time.”
“WE ESTABLISHED THE company in 1978 because we
believed in the progress of the northern region of Brazil,”
Transportes Bertolini’s drivers like Volvo’s I-Shift gearbox.
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recalls Irani Bertolini, Paulo’s father and the company’s
founder. “Since then, we have continually invested, without
compromising our expectations, making us leading players
in the development of the Amazonia region.”
In recent decades, the northern region of Brazil has
undergone rapid development, in particular through the
transformation of Manaus into a major industrial hub.
Computers, cell phones and a wide variety of other
electronic goods are now produced here, but the region
still lacks many basic items such as furniture and clothing, which need to be
imported from the south. In addition, the manufacturing plants also need to
import many of the components that they use.
For this reason, the transportation of products between the north and
other regions of Brazil has undergone a major transformation. A few decades
ago, it was simply a case of transporting products from the Amazon, such as
native wood – when this was still allowed and there was little or no control
by authorities. Today trucks carrying wood are no longer seen – control
by the government agencies has become much stricter – and the transport
flow between the regions has increased considerably. Now it is practically
imposs ible to list all the products travelling every day from the south to the
north and vice-versa.
IT WAS THE ROBUSTNESS and long-term productivity of Volvo trucks that
led to the company choosing them over other brands – particularly in the early
days when conditions were far worse.
To get from Belem to the northern regions of Brazil, everything must travel via the Amazon. Transportes Bertolini also operates special barges to cover the 870 kilometres between Belem and Manaus.
As Transportes Bertolini’s most experienced driver, Adolfo Eskelsen often helps assess new vehicles before the company buys them.
WITH THE VOLVO FH, I REACH STOPOVERS FOR DINNER ... AND I STILL FEEL READY TO DRIVE FOR
ANOTHER TWO OR THREE HOURS.ADOLFO ESKELSEN, TRUCK DRIVER FOR 14 YEARS.
Employees: 3,260.
Heavy truck fleet: 160.
Distribution and support vehicles: 179.
Trailers: 1,750.
Total distance covered each month by the company’s vehicles: 5,850,000 km.
Number of trips: 3,200 trips
per month.
ABOUT GRUPO BERTOLINI
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“We comply with factory recommendations for maintenance and servicing,
and lately we have started to buy Service Agreements with all our new vehicles.
The main advantage is the reduced workshop downtime and increase truck
productivity,” says Paulo Cesar Bertolini.
Having worked for Transportes Bertolini for 14 years, Adolfo Eskelsen is
one of the company’s most experienced drivers. For this reason he acts as an
instructor, helping new drivers on their first trips. He also helps assess new
vehicles and their fuel consumption before buying them.
“Because of my experience, I manage to obtain better consumption
averages. So when the company wants to establish how much a truck
consumes and how much it yields, they always ask me to take it out on a
trip,” he explains. “Whenever there are important launches, they also ask me
to test other vehicle models.”
ACCORDING TO ADOLFO ESKELSEN, the best way to find out if the truck is a
good one is to see how he feels after a day on the road.
“With the FH, I reach stopovers for dinner at 8 pm, and I still feel ready to
drive for another two or three hours after dinner. With the best model of another
brand that was recently launched, I nearly had to take painkillers for back pains
at the end of the day. As for consumption, I don’t even want to talk about it.
Volvos are always better, in particular the new ones, which come equipped with
the I-Shift gearbox.”
“In recent acquisitions we always choose trucks with I-Shift, as they are
much better both for the driver and the company,” says Paulo Cesar Bertolini.
“It is more comfortable and also delivers the best results in terms of savings in
fuel and other components, because the whole vehicle operates in the most
efficient way.”
At 11 pm, Adolfo Eskelsen parks his truck in a fuel station used as an
overnight stopping point for truck drivers, having covered 800 kilometres.
“With this truck I arrive in good time and in good condition, which allows me
to sleep well all night,” he says. “This is important because
if we are feeling well, we also sleep better, and if we sleep
well, we always wake up feeling ready for the new day. It’s
like a cog and gear in which things are always connected:
have a good day, to have a good night, which will result in
a good day ... and so on.”
After travelling for four days – under optimal conditions,
free of rain, bad roads or other unforeseen events – he will
arrive in Belém. There he will leave his truck’s closed box
trailer at Bertolini’s port terminal. After one night of rest, he
will hitch another trailer coming down river from Manaus and
take it back down south.
“I do four to five trips and am away from home up to
25 days every month. During this time I cover 18,000
kilometres.”
Adolfo Eskelsen, 58, has been driving trucks for 36
years. He has five children and eight grandchildren but
retiring does not cross his mind.
“Stop working? Only when I stop breathing.”
Irani Bertolini established Transportes Bertolini in 1978. The company has quickly grown to become one of the leading haulage firms in the Amazonia region. Today Irani’s son Paulo is the company’s managing director. The fleet consists of light-, medium- and heavy-duty trucks as well as special barges for river transport. Virtually all the heavy-duty trucks are Volvos.
Transportes Bertolini: freight
carrier, based in Bento Gon-
çalves, Rio Grande do Sul.
Bertolini Construção Naval da Amazônia: builds large
vessels, barge pushers,
floating decks and piers,
barges and yachts, with
company-owned facilities in
Manaus.
Bertolini da Amazônia Indústria e Comercio: manufacturer of truck bod-
ies and trailers, established
in Manaus.
Bertolini Transportes por Navegação: river transpor-
tation service provider that
includes bulk products and
mineral ore.
BERTOLINI GROUP COMPANIES
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WHEN MY FATHER STARTED OVERLAND TRANSPORTATION
OPERATIONS INTO THE AMAZON, THERE WAS NOTHING IN TERMS OF INFRASTRUCTURE.PAULO CESAR BERTOLINI, COMPANY DIRECTOR.
ON
RO
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CURITIBA
BENTO GONÇALVES
SAO PAULO RIO DE JANEIRO
BRASILIA
BRAZIL
BELÉM
MANAUS
500 KM
BY BOAT
500500 K0 KMM
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The ‘90 Mile Straight’ lies in the heart of the
Nullarbor Plain, which occupies an area of
around 200,000 square kilometres across
the southern coastline of Australia. The word
‘Nullarbor’ is Latin for ‘no trees’, which is a fairly
accurate description of its flat, arid landscape.
Towns rarely consist of more than a simple roadhouse, and even
then are usually 200–300 km apart. In fact the region is so sparsely
populated that in the 1950s the British government used it for
testing nuclear weapons.
No towns, no trees, no corners – no wonder its known as the
Nullar-boring.
For over a century the Eyre Highway has been the main link
between the east and west of Australia. It is named after explorer
John Eyre, who crossed the Nullarbor Plain on foot in 1841. The
first car crossed in 1912, but it wasn’t until the 1970s that the
highway become fully paved.
TODAY, CROSSING THE Nullarbor Plain isn’t nearly as dangerous
or adventurous as it was before the 1950s, but it is still considered
the classic Australian outback experience. Roadhouses and petrol
stations sell T-shirts, stickers and other souvenirs boasting ‘I’ve
crossed the Nullarbor’ and completing the journey is considered
an achievement in itself.
Yet every day hundreds of truck drivers complete the same
journey, forming a vital transportation route across the country.
Their roadtrains, consisting of up to four trailers on one truck, are
a common sight. To complete the ‘90 Mile Straight’ and cross the
Nullarbor on a regular basis, you not only need a strong and reliable
vehicle, but also the ability to fight boredom and remain focused.
Boasting 146 km of bitumen without a single bend, corner or deviation, the ‘90 Mile Straight’ is one of the world’s longest straight paved roads. Located in Western Australia, it forms part of the 1,657km-long Eyre Highway, which spans the huge distance between Perth and Adelaide.
Straight through the Nullarbor
WORDS NIC TOWNSEND
PHOTO JASON EDWARDS
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Adelaide
Melbourne
Canberra
Sydney
Perth
Darwin
Brisbane
AUSTRALIA
1,000 km
Nullarbor Plain
146.6 km
Volvo Trucks brought its film
camera and hopped aboard
a Volvo FH16 truck on a long-
haul route in Australia. Watch
the film on Volvo Trucks You-
tube channel: www.youtube.com/user/VolvoTrucks
TV: FOLLOW A ROADTRAIN IN AUSTRALIAWEB
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FOTO: VOLVO PENTA
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His invention is still in use today on ships the world over, 173 years
after he patented it. It was even used in modified form to lift the first
powered aircraft off the ground. John Ericsson, the Swedish inventor
of the screw propeller, was one of the 19th century’s most cre ative
and prolific engineers.
Ericsson’s importance as a mechanical pioneer can be seen
in the sheer volume of memorials erected in his honour around the
world. There are, among others, the John Ericsson National Memorial
on The Mall in Washington DC; a monument in Battery Park, New
York City; further memorials in Stockholm and Gothenburg; a street
named after him in Philadelphia; the neighbourhood of Ericsson
in Minneapolis, plus no less than three US Navy ships bearing the
name USS Ericsson.
Ericsson was born in Långbanshyttan in Värmland in 1803. He
was working as a surveyor by the age of 14 and in his late teens
he invented a heat engine which used the fumes from a fire – rather
than steam – as a propellant.
The list of Ericsson’s innovations is long – and includes one of the
first locomotives, the surface condenser, and a solar machine using
concave mirrors to gather solar radiation to run a steam engine – but
the one which has had most impact is certainly his screw propeller.
Patented in 1838, it was an improvement on earlier designs by other
engineers. His solution
still forms the basis for
the propulsion systems
aboard boats and submarines
in service today and was a huge
improvement over the existing technologies
in terms of speed and efficiency.
The Volvo Group is following proudly in the footsteps of
Sweden’s great inventor. Volvo Penta is a world leader within
the marine field, developing high quality leisure and commercial
engines and complete power systems that lead the industry in
performance and efficiency. Meanwhile the engineers at Volvo
Trucks are pushing the envelope of today’s automotive technology
in their efforts to develop the best possible powertrains for
propelling large vehicles and their loads further, with less fuel.
While Volvo engines have become more powerful – the 16-litre
unit now boasts a class-leading 750 horsepower – they have also
become more fuel-efficient; on Volvo’s VH range, for instance, fuel
consumption has already been cut by almost 40 per cent in the
past 30 years.
A mechanical engineer of Ericsson’s stature would surely have
been impressed by such an achievement. DAVID WILES
PROPELLED TO GREATNESS
SWEDISH INSPIRATION
t
m
w
on
for
tems
marineess
was a huge
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More is less in terms of output and emissions
VOLVO TRUCKS’ ENGINE RANGE:
Time and time again, Volvo Trucks’ development engineers have been faced with the “impossible” equation – developing engines that have to be cleaner to comply with environmental legislation – without consuming more fuel or compromising performance. WORDS HENRIK MOBERGER
PHOTOGRAPHY CHRISTER EHRLING & LEE KEARNEY
Anyone wishing to drive a 90-tonne timber vehicle combination in the forests of northern Scandinavia, Russia or Canada or a 180-tonne roadtrain with four trailers across the Australian deserts, naturally opts for the best performing vehicle the market has to offer. Needless to say, outdoing your colleagues with the coolest vehicle on the road is extremely
enjoyable, but getting the best return from every drop of fuel is even more important.
The most productive engine also needs to be kindest to the environment. This explains why the recently presented 750-horsepower version of Volvo Trucks’
16-litre engine has an important function to perform. The engine is developed to
give the truck the most kilometres and the fewest emissions
for every tonne of goods transported.
This success story could be said to have begun back
in 1954 when Volvo introduced the world’s first series-
manufactured turbocharged diesel engine. It became a
success among increasingly demanding customers and
spurred automotive engineers to continue developing
turbo technology.
DURING THE 1960s, engines equipped with intercoolers
were introduced with a view to increasing engine output still
Power output (Hp)
Torque (Nm)
Hp
Nm
Revs/min1000
3000
2500
2000
1500
3500
750
500
250
18001400
THE EFFECTS OF 25 YEARS OF DEVELOPMENT
VOLVO F16 470
With its 470 horsepower and torque of
2015 Nm, the Volvo F16 470 was one of the
best performing trucks on the market in
1987. Few thought a more powerful engine
would ever be needed. 25 years later we
know better. The Volvo FH16 750 is Volvo’s
most productive engine ever. Designed for
really heavy traffic and the highest aver-
age speed.
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further. In spite of this successful pioneering work, it was understood that a large
displacement would eventually be needed.
At the beginning of the 1970s, an analysis was conducted of an engine with
a larger displacement, comprising both an in-line six-cylinder engine and V
engines with six and eight cylinders.
This analysis resulted in the choice of an in-line six-cylinder engine and there
were several reasons for this.
“The in-line six-cylinder engine is better adapted to high pressure charges,
thereby enabling higher average pressure and lower engine speeds. It produces a
high output and low fuel consumption. A six-cylinder engine is easier to install
than a V8 if it is going to have a turbocharger and intercooler – there are fewer
‘pipes’”, explains Sören Udd, who joined the engine development department as
a young engineer back in 1972. His experience has made him a respected engine
expert who is frequently consulted for his views.
LENNART LANGERVIK JOINED VOLVO in 1977 and was immediately
involved in the 16-litre project.
“At that time, the concept was adapted to enable the engine to be used on
the machining line for the main engine series, the TD100/120,” he says. “The
cylinder capacity was changed from 16.3 litres to 16.1 and it was subsequently
decided to introduce turbocharging.”
In the mid-1970s, California introduced the first exhaust emission requirements.
This signalled the start of emission developments that have been in progress for
almost four decades and have had the greatest impact on the development of the
diesel engine during its almost 120 year history. The results of this development
are impressive. Emission of both nitrogen oxide, NOx, and particulates have been
reduced more than 50 times over.
LEGISLATION GOVERNING THE emission of noise was also introduced
in 1976. A concept engine called the Volvo Quiet Engine, VQE, was therefore
developed at the beginning of the 1980s. This was the first Volvo engine with the
entire timing mechanism located at the rear of the unit, a configuration that is
now standard for the Volvo Group’s HD engine platform. It also featured pilot
IT WAS GREAT HAVING SO MUCH NEW
TECHNOLOGY AND THE MORE RIGOROUS EMISSION STANDARDS NATURALLY POSED THE GREATEST CHALLENGE.SÖREN UDD, VOLVO TRUCKS
Power output (Hp)
Torque (Nm)
Hp
Nm
Revs/min1000
3000
2500
2000
1500
3500
750
500
250
18001400
VOLVO FH16 750
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injection to reduce the combustion noise, in addition to a
raft of sound- reduction measures, such as sandwich plates
in the oil sump.
In 1985, Sören Udd was appointed head of the R&D
section for engine development.
“At that time, we started the pre-planning for the D12
engine which was going to be presented in 1993. It went on
to become our large volume engine and was a real success
for many years”, he says.
“We developed a prototype with electronically controlled
unit injection, four-valve technology overhead camshafts
and a six-cylinder head. The location of the camshaft helped
to improve fuel injection as a result of the increase in stiffness
compared with a pushrod engine. This was an absolutely
perfect match for the Volvo Engine Brake, VEB, whenever
there are important launches, which was developed at the
same time and was a fantastic success, both technically and
commercially.”
OVER A PERIOD of many years in which new requirements
have been introduced at regular intervals, the automotive
industry has sometimes said “we cannot possibly comply
with this”. In spite of this, we are where we are today, with
vehicle emissions that are almost cleaner than the ambient
air. Which step was felt to be most difficult? Sören Udd
answers:
“Even if the most recent steps were larger and the
emission levels have been constantly reduced, I would go
so far as to say that the first steps were the most difficult.
At that time knowledge, development tools and technology
were limited. I particularly remember US91, which required
particulates to be reduced from 0.6 g/bhph (grams per
brake horsepower per hour) to 0.25 g with the old in-line
D11
Available for Volvo FM
and FMX
10,8 litre displacement
330, 370, 410, or 450 hp
1600, 1750, 1950, 2150
Nm torque
Meets Euro 5.
The D11 engine
is a 10.8-litre,
in-line six-
cylinder diesel
engine with
turbocharger
and intercooler.
Available with a
choice of four
power outputs.
gine
e,
D7
VOLVO TRUCKS ENGINE RANGE
6-cylinder diesel engine
Available for Volvo FL, FE
7,2 litre displacement
240, 260, 290, 300 or 340 hp
940, 1010, 1070, 1160 or 1300
Nm torque.
Meets Euro 5
With common-
rail technology and
electronic engine
management the
Volvo D7F offers
immensely precise
fuel injection
resulting in an
extremely efficient
combustion.
HIGHER GROSS COMBINATION WEIGHTS, COMBINED WITH A
POWERFUL DRIVELINE, ARE PRODUCING THE LARGEST IMPROVEMENT IN ENVIRONMENTAL CHARACTERISTICS TO DATE.LENNART LANGERVIK, VOLVO TRUCKS
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pump engines and the then head of engine development,
Per-Sune Berg, asked ‘Do you think we can manage this?’”
“Even if he was perhaps doubtful, we did! Needless to
say, there was no other alternative.”
“The challenge today is not to comply with the actual
emission requirements, it is to match them and reduce fuel
consumption at the same time – and all at a reasonable
product cost. Next in line is EU6 from 2013, which also
includes particulate counts. What’s more, NOx has to be
reduced by 80 per cent, while cutting fuel consumption at
the same time. This really is a huge challenge,” says Sören
Udd.
In 1987, after a long development period, the first
16-litre engine, the TD162F, was presented in the new truck
model, the Volvo F16. For the first time, Volvo now had
the best performing truck engine with an output of 470 hp.
1993 saw the introduction of the D16A with an output
of 520 bhp in the Volvo FH16. It was designed to maintain
Volvo’s leading position in the heaviest applications, such
as timber transport in Northern Europe and roadtrains in
Australia, and in cases in which a high average speed is the
top priority.
IN 2003, THE 600 bhp barrier was broken by the newly
developed D16C engine, which had its highest output level
at 610 bhp in the Euro 3 version. This engine had the same
architecture as the basic D12 engine, but experience from
the VQE and all at a reasonable product cost. Next in form
of less noise and weight and a shorter engine.
In 2008, the 700 hp level was reached with the
introduction of Euro 5. The latest addition is a 750 hp variant
in Euro 5 and EEV (Enhanced Environmental friendly
Vehicle) versions. This also underlines the fact that Volvo
D13 D16
6-cylinder diesel engine
Available for Volvo FM, FMX, FH
12,8 litre displacement
380, 420, 460, 500 or 540 hp
1900, 2100, 2300, 2500 or 2600
Nm torque.
Meets Euro 5.
The D13 engine
is a 12.8 litre, in-
line six-cylinder
diesel engine
with turbocharger
and intercooler.
All versions
meet the Euro
5 emission
standards.
The new D16
engine offers
even better
performance and
immense torque,
making the FH16
an indisputable
master of the
heavy transport
sector.
6-cylinder diesel engine
Available for Volvo FM, FMX, FH
has maintained its leading position in the heaviest segment for 25 years.
The question is why this pursuit of horsepower is taking place in an era of
large-scale environmental interest. Surely it is more important to focus on hybrids
and electrical operation or bio-based fuels instead of always attempting to be the
most powerful in the world?
Both Lennart and Sören protest:
“The Volvo Group is investing colossal sums in both the development of
its diesel engines for various alternative fuels, as well as hybrid vehicles,” says
Sören Udd.
Lennart Langervik explains why a larger engine is so good for the environment.
“Higher gross combination weights, combined with a high-performance
driveline, are producing the largest improvement in environmental characteristics
to date”, he says.
“At the present time, a project entitled “En trave till”, ETT (which means
“one more pile”), is being run in northern Sweden. With an extra trailer, which
gives the vehicle combination a gross vehticle weight of 90 tonnes and a length
of 32 metres, the amount of timber can be increased by more than 50 per cent.”
“Compared with a standard timber vehicle combination, the ETT truck has
22 per cent lower fuel consumption and around 20 per cent lower emissions
of NOx particulates and carbon dioxide per tonne-kilometre. This means that
three trucks can be replaced by two, thereby also reducing wear and tear on to
the roads,” says Lennart Langervik.
Another example can be found in inland Australia, where roadtrains with
up to five trailers and weights of 180 tonnes are driven at steady speeds, with very low fuel consumption and emissions per tonne-kilometre.
These are questions in which both engine designers are deeply involved.“Within the Volvo Group, there are both products and knowledge. It’s up to the
politicians to make the right decisions if they are serious about wanting to reduce the environmental impact and improve transport economy,” says Sören Udd.
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Gear up with the latest
Today, ten years after its introduction, I-Shift is still a resounding
success, and about 80% of the Volvo FH and FM trucks sold are fitted
with it. Key to its success has been its well thought-ou concept. I-Shift
was developed from the ground up as a lightweight and compact
auto-shifting mechanical gearbox.
“No automated manual gearbox comes close to I-Shift in terms of
refinement. This is a gearbox that actually makes the gear selections as you want
them – especially gear selections during engine braking where high retardation is
achieved without too many or harsh gearchanges that tire the driver,” says Roger
Brorsson, Product Manager Construction and Mining at Volvo Trucks.
The first-generation I-Shift transmission was optimised for European long-haul
and distribution operations. It quickly became popular and it was not long before
customers started demanding I-Shift for other truck segments. Volvo broadened
the range for the second generation, released in 2005, to five variants. Through
a variety of software packages, I-Shift could be optimised for different operational
needs – from highways to gravel quarries.
WORDS DAVID WILES & SÖREN SVANLUND
PHOTOS VOLVO TRUCKS & LEE KEARNEY
AXLE CONFIGURATIONSI-Shift works together with comprehensive range of axle configurations: 4x2, 6x2, 6x4, 8x2 and 8x4 configurations. For all-wheel drive, 4x4 or 6x6, there is the Powertronic transmission.
COMMUNICATESThe base gearbox has no synchromesh, which saves both weight and space. Instead, revs are adjusted ahead of each gearchange by the en gine and gearbox communicating with one another.
LESS FRICTIONIn order to save fuel, mechanical power losses have been reduced still further. Among other things, the engineers have reduced friction between gear cogs and other mating surfaces.
RESPONDS MORE QUICKLYWith new sensors and a more powerful micro-processor, I-Shift responds more quickly to the driver’s intentions. This makes progress easier in tough conditions, for instance in construction operations.
I-SHIFT
DRIVELINE
Once you have driven a Volvo equipped with the I-Shift trans-mission, you will never want to go back to manual gear-changing. The latest generation of the gearbox offers even more functions that make it the ideal companion for tough construction operations.
30
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I-Shift upgradesThe next I-Shift generation came in 2009, together with
the launch of Euro 5, and was mechanically tailored to the
higher torque of these engines and further refined to reduce
power losses. The computer controlling I-Shift received a
more powerful processor and new sensors for even faster
response and smoother gearchanges. New functions were
added to aid construction operations and tailor gearch-
anges for tough terrain.
“With the different software packages now available I
don’t see I-Shift as one gearbox but rather as several differ-
ent gearboxes each optimised for its specific application,”
says Roger Brorsson.
“For long-haul transports the fuel economy software package with I-Roll
and Smart Cruise Control adds benefits equal to driver training, without the
need to send the driver back to the school,” continues Roger Brorsson.
Today I-Shift has applications for most types of transport and engines with
There is plenty of lavish
praise for I-Shift, but there
is no reason to forget the
Powertronic auto-shifter.
The current version is the
sixth generation since the
automatic transmission was
first launched back in 1992.
The latest update provides
smoother changes and
better fuel economy. Mileage
between servicing has been
doubled thanks to the use of
advanced new oil and a new
type of oil filter.
There are four properties
that make Powertronic
optimal for certain tasks.
1 Start with full torque from
standstill thanks to a torque
converter instead of a dry-plate
clutch.
2 Faster acceleration and
gearchanges without any
interruption in power delivery.
3 Powertronic works well on
AWD trucks that cannot be
fitted with I-Shift.
4 Can be equipped with a
power take-off that can be
engaged and disengaged
while on the move. This
makes Powertronic a highly
suitable choice for operations
involving repeated starting
and stopping.
SHORTER AND LIGHTERI-Shift is far shorter than a corresponding manual gearbox, and in addition about 60 kg lighter. This saves fuel, increases the payload and cuts the wheelbase.
OPTIMAL STARTING GEARI-Shift always selects the most appropriate starting gear i rrespective of whether the truck is loaded or not. This is possible owing to a new load sensor that is standard on models as Volvo FMX equipped with leaf springs and I-Shift.
SOFTWAREThe new software package for advanced construction duties includes functions that assist starts with heavy loads and when driving on poor surfaces, for instance when the driver wants to rock the vehicle out of a sticky, muddy patch. The software also saves fuel by utilising the engine’s power optimally when driving in hilly terrain.
POWERTRONIC VERSUS I-SHIFT: WHICH IS BEST SUITED?
high torque. This means that it also functions in vehicles
designed for really gruelling transport assignments.
“I-Shift is now also available for hilly and rough road
conditions. Here I see real benefits as smooth and rapid
gear changes are essential for maintaining traction in
rough road conditions such as at construction site,” says
Brorsson.
The basic transmission has been further refined and
a new front splitter gear has been added, together with
a new clutch system. The rear range transmission has
also been redesigned and shortened, making the entire
transmission lighter and more compact.
“Once you have experienced the benefits you won’t
want to be without I-Shift again”, says Brorsson.
Roger Brorsson, Product Manager Construction and Mining at Volvo Trucks.
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Snapshots
Lafarge Malaysia recently held a Lafarge Driver Safety Day in the Malaysia
Agro Exposition Park Serdang (MAEPS) on 24 June with the intention to
boost and enhance the relationship of their fleet of drivers and transporters.
The event was a success and there was a strong turn-up of 1000 participants.
Volvo Trucks Malaysia is proud to say that we were a part of this huge success.
27 exhibitors from the truck industry comprising of truck manufacturers,
suppliers and government agencies took part in the exhibition. As safety
has always been a Volvo Core Value, the Lafarge Safety Day gave us the
opportunity to further imbibe this message into the drivers.
Lafarge Malaysia’s Chief Executive Officer, Mr. Bradley Mulroney was on
hand to officiate the event. Volvo Trucks Malaysia’s booth drew the crowd as
we were having a Globe Truckers membership drive with goodies given out
for every sign up on the spot. While the drivers waited their turn, they took
the opportunity to browse the Volvo Trucks booth. We had 3 trucks display
plus a Genuine Parts counter and we encouraged all visitors to look, see and
touch. The day ended at 4.00pm with participants leaving with happy faces
and enhanced knowledge on safety.
The objective of the Volvo Trucks Malaysia After Market
roadshows is to establish a closer relationship with the
customers, to educate them on the importance of using
Volvo Genuine parts as well as increasing the general
awareness and benefits of Volvo trucks. As part of Phase
1 this year, we have selected a few fleet customers from
Shah Alam, JB, Prai and many more. We mostly target the
blue collar personnels from workshop managers to store
keepers & mechanics. There is a genuine parts hands-
on demo, video presentation, technical Q&A, facebook
‘liking’ & Volvo t-shirts/caps give-away sessions as part
of some of the interactive activities. The itinerary of the
roadshow is simple, introduce one another, educate each
other, bond together, feast together & most importantly
enjoy it together. To date we have covered 8 fleet customers which were
attended by more than 250 of their employees. Among
them are EH Utara, Tanjong Express, Jasa Selamat,
Shallas, Kontena Nasional HQ, Specific Resources
(Penjom), Petikemas & Prifaria. The feedback from
the customer is very positive to the point we have had
requests to make this an annual event at their premises.
What a success this has been for us. We have plans to
continue this activity so could your company be next?
Lafarge Driver Safety Day
After Market roadshows across Malaysia
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Sarawak Trucks Association – Bintulu Roadshow
Truck Handover Ceremony
Association of Malaysian Hauliers,Johor Bahru and Kuala Lumpur
Volvo Trucks was invited by the Sarawak Trucks Association to participate in
their roadshow which happened on 12-13 May 2012. As Volvo is on a mission
to establish a stronger foothold in East Malaysia, we gladly accepted. As the
discussions progressed, it was decided for us to go in as a group including
Renault (Dai Lieng Machinery) and UD Trucks (TCIE) thus making it a big
happy family event. We had many visitors coming to our display area. They had
the opportunity to talk shop with our sales personnel as well as get a feel of the
trucks themselves as we had numerous gleaming units on display.
On 25th May, Volvo Trucks Malaysia’s President, Mr Mansoor
Ahmed was at Kontainer Nationals’s office in Petaling Jaya for
the handover ceremony of their newest order of 25 units of the
Volvo FM 400. En.Razali Hassan, the Chief Operating Officer
was proud to represent KN and he is looking forward to a close
working relationship with Volvo Trucks Malaysia in 2012 and
beyond.
After the event, the group adjouned to the back where Volvo
Trucks Malaysia’s After Market team was conducting Genuine
Parts display with many goodies given out and food served to all
that attended.
We sponsored the 2 events in Johor Bahru and Kuala Lumpur
as show of our support to the haulage industry. In Johor Bahru,
the Association of Malaysian Hauliers Gala Dinner was held on
21 April at The Zon Regency. Volvo Trucks was given a booth to
display parts , buntings and t-shirts were given out to those that
visited the Volvo Trucks booth.
The KL event was held on 21 May 2012. It started with a golf
tournament in Glenmarie Golf & Country Club followed by
a gala dinner in Grand Dorsett Hotel, Subang. Volvo Trucks
Malaysia had the opportunity to display 2 trucks at the golf
venue buntings, brochures and sponsored Volvo golf balls to
all the participants. During the dinner, we had feedback saying
the event looked like a Volvo event with buntings and Volvo
truck visuals everywhere which was a proud achievement
for us.
33
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10
1
2 AVAILABILITY AND
WARRANTY MEAN
SECURITY It’s also about security. Parts and sub-assemblies
are always quickly available at your nearest Volvo
dealer when you need them. Volvo also provides
a one-year warranty on all new Genuine Volvo
driveline parts, and a one-year warranty on all
Genuine Volvo parts for the rest of the truck.
Genuine Volvo Parts give longerservice lifeThere are many truck owners the world over who would only consider fitting genuine
parts when they service and repair their trucks. There are many benefits to owning and
driving a Volvo truck that remains one hundred percent Volvo.
100% Volvo
Customer benefits High uptime
Better TCO
Longer service life
Excellent reliability
High second-hand value
Low environmental impact
Article adapted from the Volvo Trucks Magazine (online)
1 BUILT SOLELY FROM VOLVO PARTS All the parts and components in a Volvo have been
developed and engineered from the very outset to match
the stringent demands of our core values: quality, safety and
environmental care. That is why it is so important to always
use genuine Volvo parts for servicing and repairs.
They offer perfect fit and are easy to install. This helps
maintain the truck’s performance, efficiency and low
environmental impact while ensuring the best possible total
cost of ownership (TCO) throughout the vehicle’s lifetime.
3 HUNDRED PERCENT
VOLVO – HIGHER
SECOND-HAND VALUE The truck’s operating costs and TCO are naturally always
immensely important to every haulier on every assignment.
When a Volvo is correctly serviced and maintained using
Genuine Volvo parts, the truck functions optimally and
without any unexpected standstills. What is more, fuel
consumption is minimised and the vehicle lasts longer. And
when the time comes to switch to a new¬er model, the Volvo
owner can always count on higher second-hand value if the
truck is still one hundred percent Volvo.
34
er
Volvo Group is growing stronger with the integration of Renault Brand into Volvo dealerships, especially
now with UD brand under Volvo Group portfolio in the commercial vehicle segment. Volvo Malaysia
has always been striving in offering our customers the best retail experience. Network development is
part of the strategies in executing retail excellence in Malaysian market. This is in line with Volvo’s broad
direction to be more customer-focused and to strengthen customer loyalty.
As part of the network expansion strategy, we have
identified three strategic locations in Malaysia to
establish a stronger foothold. We aim to build new
outlets as well as improve and upgrade existing
dealership facilities and service quality towards
achieving better customer satisfaction.
KuantanKuantan has always been an important transportation
hub for the East Coast Region, especially after the city
was dedicated as the Special Economic Zone (SEZ) in
2009. With the growing need from regional transporters
in the East Coast, we saw the need to expand our
operations to support the growing demand so as to
serve our customers better.
We will be relocating the current service center from
Semambu Industrial area to Gebeng Industrial Park as
the new location is more convenient and better located.
The new outlet will also be upgraded to a full 3S centre
with 6 work stations in the workshop. This will also be
Volvo Malaysia’s first service centre in the East Coast
which has incorporated a driver overnight facility. The
dealership is targeted to be in operation by the end
of 2012. We strongly believe with the inclusion of this
New Volvo Workshops On the Way
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new dealership into the growing network, we will be in a better
position to meet the demands of our customers. An expanded
network will assist us in our goal to gain new ground and
establishing a stronger foothold in the market place.
Ipoh & SibuIpoh and Sibu Volvo Service centre are the two next upcoming
dealerships to be relocated to a larger facility to accommodate
the growing needs from our customers. Ipoh’s location at the
mid-point connecting Northern (towards the border of Thailand)
and Southern region, and the growing segment in cement, quarry
and sand transportation have created opportunities for Volvo and
Renault trucks. We are excited to announce that the management
has approved the new Ipoh 3S dealership.
Another good news caters for East Malaysia valued customers: we
are expanding the Sibu operation by setting up workshop facility.
The relocation is targeted to be end of 2012, by having our facility
at the gateway to the logging camp upstream of Rejang River. For
the convenience of customers, the new dealership location is
targeted also near to the truck body repair and sublet contractors.
We are actively expediting the dealership development to provide
the new facility and serve our customers better.
35
Artist Impression: Volvo Kuantan New Dealership (by Lead Design Consult)
21707134
21707132
21380488
20972293
20976003
20998367
85102464P
1161946P
1161961P
17744
OIL FILTER
BY PASS FILTER
FUEL FILTER
FUEL FILTER
FUEL FILTER
PRIMARY FILTER
VOLVO ENGINE OIL-VDS 3 CI-4
VOLVO GREASE - EP 0
VOLVO GREASE - EP 2
LABOUR BASIC SERVICE
2
1
1
1
38
2
2
3
2
1
1
1
38
2
2
3
Model
Package Number
Package Price ( Price include service tax )
Parts No
2012BSFM400N 2012BSFM400O
Description Unit Unit
FM400 (New Model) FM400 (Old Model)
RM 1150 (incl. GST)
21707134
21707132
20976003
20998367
85102464P
1161946P
1161961P
17744
OIL FILTER
BY PASS FILTER
FUEL FILTER
PRIMARY FILTER
VOLVO ENGINE OIL-VDS 3 CI-4
VOLVO GREASE - EP 0
VOLVO GREASE - EP 2
LABOUR BASIC SERVICE
2
1
1
1
33
2
2
3
FM12D
2012BSFM12D 2012BSFM9
FM9
2
1
1
1
30
2
2
3
Model
Package Number
Package Price ( Price include service tax )
Parts No
RM 1150 (incl. GST)Description Unit Unit
21707134
21707132
8159975
8193841
85102464P
1161946P
1161961P
17744
OIL FILTER
BY PASS FILTER
FUEL FILTER
WATER SEPERATOR
VOLVO ENGINE OIL-VDS 3 CI-4
VOLVO GREASE - EP 0
VOLVO GREASE - EP 2
LABOUR BASIC SERVICE
2
1
1
1
33
2
2
3
FM12C
2012BSFM12C 2012BSFM10
FM10
2
1
1
35
2
2
3
Model
Package Number
Package Price ( Price include service tax )
Parts No
RM 1050 (incl. GST) RM 950 (incl. GST)Description Unit Unit
21707134
466987
85108287P
1161946P
1161961P
17744
OIL FILTER
FUEL FILTER
VOLVO ENGINE OIL-CF40
VOLVO GREASE - EP 0
VOLVO GREASE - EP 2
LABOUR BASIC SERVICE
2
2
28
2
2
3
FL10
2012BSFL10
Model
Package Number
Package Price ( Price include service tax )
Parts No
RM 700 (incl. GST)Description Unit
- While stocks last
- This basic service campaign is valid for purchase and installation in
appointed Volvo dealers only.
- Price of basic service package is inclusive of tax.
- Inclusive of 1 year parts and labour warranty.
- Pictures shown are for illustration purpose only.
- Whilst we use our best endeavours to maintain the stated price throughout
the promotion, they may be subject to change without prior notice.
For more enquiries please contact our service centre at
03-5519 9096 (8.30am – 5.30pm) /03-5510 3300 – Ext 817 / 818 (after 5.30pm) or
the nearest dealer.
Terms & Conditions Apply
Terms & Conditions
The driver that drives most efficiently wins – it’s as simple as that!
It’s about saving. Saving fuel, saving tyre wear and minimising the
number of un-scheduled stops. This way you can be first past the
post in the profitability race.
Our aim is that you should be able to exploit your investment to the
maximum through efficient, trouble-free distribution of the goods
you carry. One way you can be sure to do this is for your Volvo Truck
to remain 100% original by using Volvo Genuine Parts, and factory
trained technicians to fit them. And remember all work carried out
is covered by one year manufacturer warranty.
Call now to make a booking and ensure a fast turnaround of
your truck
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VOLVO TRUCKS SERVICE CAMPAIGNYou Can Always Trust Genuine Volvo Parts
Owned Dealers:
SHAH ALAM (HQ)No.6, Jalan Bicu 15/6,Seksyen 15, 40200 Shah AlamSelangor Darul EhsanTel : 03-5510 3300Fax : 03-5519 4233/ 03-5519 0592/ 03-5510 9096 (Parts)
PRAINo.2410, Jalan Perusahaan Prai, Kawasan Perusahaan Prai,13600 Seberang Prai,Pulau PinangTel : 04-398 9184/ 04-398 9185Fax : 04-398 9187
IPOH56, Lengkok Rishah 2,Kawasan Perindustrian Silibin, 30100 Ipoh, PerakTel : 05-527 8892Fax : 05-528 0941
JOHOR BAHRUPLO 251, Jalan Firma 2Kawasan Perindustrian Tebrau IV 81100 Johor Bahru, JohorTel : 07-357 4855/ 07-357 4834/ 07-358 4835Fax : 07-357 4899
KUANTANLot 108, Semambu Industrial Estate,25350 Kuantan, PahangTel : 09-566 9182Fax : 09-566 9184
KUCHINGLot 1017, Section 66KTLD Jalan Kilang(P.O.Box 1400)Bintawa, 93450 Kuching,SarawakTel : 082-330 131Fax : 082-333 387
BINTULULot 3069, Sublot 4Kidurong Industrial Estate97008 Bintulu, SarawakTel : 086-327 646Fax : 086-255 722
SIBUNo.5, Lorong Lanang Barat 20A/2 96000 Sibu, SarawakTel : 084-210 613Fax : 084-210 612
Private Dealer -Dai Lieng Machinery Sdn Bhd
BINTULULot 429, Blk 38,Kemena Industrial Estate,P.O. Box 2025, 97008 Bintulu, SarawakTel : 086-311 699Fax : 086-310 331
MIRILot 2541, Jln Manettia,Piasau Lorong 8,Pujut-Lutong Road, 98000 Miri, SarawakTel : 085-655 855Fax : 086-655 618
SANDAKANLot 2, Block G, Ground Floor,Bandar Ramai-Ramai,P.O. Box 3541,90739 Sandakan, SabahTel : 089-272 707Fax : 089 235 855
KOTA KINABALULots 34-6 & 7,Jln 1E Industrial Zon 4 (IZ 4),KKIP Selatan, Jln Sepangar,88460 Kota Kinabalu, SabahTel : 088-499 855Fax : 088-493 618
VOLVO TRUCKS. DRIVING PROGRESSwww.volvotrucks.com.my
100% EFFICIENTWith Genuine Volvo Parts!March 1 -December 15, 2012
38
Karen TanNetwork Development Manager,After Market
What do you do in Volvo Trucks Malaysia?I am in charged of formulating the long-term
network strategy plan (from infrastructure
and facility point of view) and implementing
the approved plans. This year, we have three
exciting projects where we are relocating and
upgrading our existing dealerships in Kuantan,
Ipoh and Sibu with improved facilities to serve
our customers better.
How long have you been in the company?It’s been 6 months since I have joined this
company and progressing day by day
What makes you feel proud to be working for this company? What is your favourite thing about this company?I am proud to join a company which puts
environmental care as its core value, and
contributes through various initiatives to
conserve Mother Earth.
My favorite thing about the company?I was inspired by the “human” factor to join this
company, I see a caring, helpful and friendly
working culture in Volvo, which is unique in my
opinion. I am also happy that I am getting strong
support from superiors, peers and counter parts
in making things happened.
What do you do in Volvo Trucks Malaysia?Business System, After Sales data and process
analyst. My role is to build competence at
dealers to use Business System effectively in
line with Volvo Business Policy also implement
Volvo Aftersales Global Process and Support.
Responsible to analyze market requirement and
build business case for further development
of the system also as frontline LDS technical
support which is build interface between
Aftersales business and IS/IT system.
How long have you been in the company? It’s been an exciting 6 years since I started with
Volvo Malaysia as Warehouse Manager and
LDS Super User. I have put in a lot of blood,
sweat and tears into this company and have
decided that this company will be the one I stay
with until the day I retire.
What makes you feel proud to be working for this company?
The Volvo organization has always stood for
good work processes as well as continuously
fostering a good working environment between
the colleagues across all regions. As an
international company, the Volvo Group also has
lots of streamlined processes that is practiced
and encouraged across all countries. That is
what I love most about working here. I am a very
structure person and this is just something right
up my alley. I also get the opportunity to work
What do you do to relax from the stress of the day?I watch movies or go karaoke to relieve stress.
Besides reading, I also find fiddling with the
plants in my garden a therapeutic stress reliever.
Are you an active recycler? What do you do as part of your efforts to reduce pollution/green-house gases?Yes, I am trying my level best to be more “green”.
I consume less meat than before, and rely on
natural air instead of air-conditioning whenever
I am at home. I group rubbish into plastic, glass
and paper and drop them off at the recycle bin
on a regular basis. I bring my own reusable
shopping bag when doing groceries.
In 1 word, describe what the Volvo truck represents to you.Durability. That says it all.
with colleagues from various backgrounds and
countries and this is a plus as it helps widen
my experiences as well as outlook in life. And
most importantly, I have a great boss who is
supportive and someone who I know I can fall
back on if I have any problems.
What do you do to relax from the stress of the day? I love indulging in a steaming hot cup of coffee
and talking to LDS users on their matters. It
somehow relaxes me and refreshes my mind. It
helps get me ready to face the next challenge
of the day. Now all I wish for is an espresso
machine placed next to my room. Wouldn’t that
be great?
Are you an active recycler? What do you do as part of your efforts to reduce pollution/green-house gases?I do try and play an active part in conserving
the environment. I try not to buy bottled water
and instead use a reusable water bottle in the
office. I reuse paper whenever I can and I am
cutting down on red meat so as not to create
more greenhouse gasses. Did you know that
Environmental Care is one of the 3 core values
of the Volvo Group? Oh, and I do have short term
plan which is to quit smoking by end of this year.
So if you want to accidently bump me, let me tell
you in advance I will no longer be found at the
smokers corner from Oct 2012 onwards!
In 1 word, describe what the Volvo truck represents LIFE! If you would like to know what I mean, my
door is always open to you. Just don’t come and
look for me at the smoker’s corner *wink*.
Aziz Abdul RahmanBusiness System Manager –Commercial
AF
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39
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