UPS With External Bypass

Symmetra® MW

System with ExternalBypass SSW - User Guide

Copyright 2004

2

Contents

Safety ......................................................................1

IMPORTANT SAFETY INSTRUCTIONS - SAVE THESE INSTRUCTIONS . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Symbols used in this guide . . . . . . . . . . . . . . . . . . . . . . . . . 1

User Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

System Overview......................................................3

UPS Sections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3Inverter Section . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Control Section . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Input/Output Section . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

External Bypass Static Switch. . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Operational Modes...................................................5

On-line Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Battery Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Bypass Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Manual Bypass Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

UPS Display............................................................11

Display and Display Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . 11Navigation symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

System Start-Up from Manual Bypass Operation. . . . . . . . . . . . 13

Transfer to Manual Bypass Operation . . . . . . . . . . . . . . . . . . . 14

Input Data. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Symmetra MW with External Bypass Static Switch - User Guide - 990-1377B i

Output Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Bypass Data. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Battery Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Operation/Configuration Data . . . . . . . . . . . . . . . . . . . . . . . . . 19

Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

E-mail Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

SNMP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

APC ISX Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

APC Symmetra MW Remote Display Feature. . . . . . . . . . . . . . . 26Starting web-based remote session . . . . . . . . . . . . . . . . . . 27

UPS Alarms/Troubleshooting ................................. 29

Alarm Types. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29Info . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Severe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

View active alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

UPS alarm messages/troubleshooting . . . . . . . . . . . . . . . . . 30

External Bypass Static Switch Display..................... 39Navigation symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Bypass Data. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Operation/Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

ii Symmetra MW with External Bypass Static Switch - User Guide - 990-1377B

Bypass SSW Alarms/Troubleshooting ......................43

Alarm Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43Info . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Severe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

View active alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Bypass SSW Alarm Messages/Troubleshooting . . . . . . . . . . . 44

Warranty and Life-Support Policy ...........................47

Factory Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Life-Support Policy for APC 3-Phase Systems. . . . . . . . . . . . . . . 48

Appendix A............................................................49

Air Filter Exchange . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Technical Support...................................................51

Symmetra MW with External Bypass Static Switch - User Guide - 990-1377B iii

Safety

IMPORTANT SAFETY INSTRUCTIONS - SAVE THESE INSTRUCTIONS

This guide contains important instructions that should be followed when handling the UPS, External Bypass Static Switch, Battery Enclosures, and Batteries.

Symbols used in this guide

WARNING!Risk of Electric Shock.

CAUTION!Read this important information to avoid equipment damage.

Note

Indicates important information.

Indicates that more information is available on this subject in a different section of this manual.

See also

Indicates that more information is available on the same subject in a different manual.

Symmetra® MW with External Bypass Static Switch - User Guide - 990-1377B 1

Safety: IMPORTANT SAFETY INSTRUCTIONS - SAVE THESE INSTRUCTIONS

User Safety

WARNING!User functions: For safety reasons the user may only- Remove the finishing panels for air filter exchange - Operate the UPS display.

CAUTION!The system is equipped with an optional auto-start function, enabling the system to start without any warning when power is applied.

Note

Typically, the UPS installation will be connected to an EPO (Emergency Power Off) button located on a wall near the entrance to the room. If activated, the EPO switches off power to the UPS, disconnects the UPS output, and switches off power to the entire room. This action may disconnect support to the load as well.

2 Symmetra® MW with External Bypass Static Switch - User Guide - 990-1377B

System Overview

UPS Sections

Inverter Section

The Inverter Section regulates the UPS output and operates from battery power in the event of utility input loss.

Control Section

The Control Section controls and monitors the UPS and the Static Switch Module (incorporated in the Control Section).

Input/Output Section

The Input/Output Section provides electrical connection of input and output.

ON OFF EMO

Control SectionInverter Section Input/Output Section


External Bypass Static Switch

The External Bypass Static Switch (External Bypass SSW) transfers the load (manually or automatically) from the UPS to an alternate source without interrupting the supply to the load.

~~

External Bypass SSW Section


Operational Modes

On-line Operation

During on-line operation, the critical load is supported by the inverters. The main inverter controls the output voltage and the delta inverter controls the input current. The delta inverter also provides battery-charging current. While the UPS is running in this mode, a single-line diagram will appear on the screen. The green line indicates the power flow from the utility supply through the UPS to the load.

CAUTION!Do not open Q2, Q4, or Q6 when the UPS is in on-line operation, as it may result in a load drop.

Breaker Identification

Q1 UPS input breaker Q5 Static bypass input breaker

Q2 Output breaker (optional) Q6 Static bypass output breaker (optional)

Q3 Manual bypass breaker Q7 Battery breaker 1

Q4 System output breaker (optional) Q8 Battery breaker 2

Note

Only operate a breaker when the matching breaker lamp is on.

Battery

Main InverterDelta Inverter

External Bypass SSW


Battery Operation

During battery operation, the load is supported by the inverters. The inverters are supplied by battery power, ensuring uninterrupted support to the load.

While the UPS is running in battery operation, a single-line diagram will appear on the screen with a green line indicating the power flow from the batteries through the Main Inverter to the load for as long as the batteries are energized.

CAUTION!Do not open Q2, Q4, Q6, Q7 or Q8 when the UPS is in battery operation, as it may result in a load drop.






Note


External Bypass SSW

Battery

Delta Inverter Main Inverter


Bypass Operation

During bypass operation, the critical load is supplied directly by utility power. A single-line diagram will appear on the screen with an orange line indicating the power flow through the External Bypass SSW to the load.

CAUTION!Do not open Q4, Q5 or Q6 when the UPS is in bypass operation, as it may result in a load drop.






Note



Battery

External Bypass SSW


Manual Bypass Operation

During manual bypass operation, the critical load is supplied directly by utility power, making it possible to isolate the UPS and the External Bypass Static Switch for maintenance.

A single-line diagram will appear on the screen, with an orange line indicating the power flow from the utility to the load via the Q3 breaker.

Note

Battery power is not available as an alternate power source while the system is running in manual bypass operation.

CAUTION!Do not open Q3 when the UPS is in manual bypass operation, as it may result in a load drop.






Note



Battery

External Bypass SSW


Operational Modes: Manual Bypass Operation

CAUTION!To avoid equipment damage, do not close Q3 until the UPS is in bypass operation (see Transfer to Manual Bypass Operation).


UPS Display

Display and Display Symbols

The LCD touch-screen UPS display is the user interface. It is used to configure the UPS, monitor the system, and change the settings. The display also provides the user with audible and visual alarms.

Normal

~~

NormalUPS Summary

Normal

Operation/Configuration

Bypass Data Menu

Normal

Input Data Menu

Normal

Transfer to Bypass Menu

Normal

Operation Menu

Normal

Transfer to On-Line Menu

Normal

Battery Data Menu

Normal

Output Data Menu

View Bypass SSW Data

View Input Data


View Battery Data

View Output Data




UPS Display: Display and Display Symbols

Navigation symbols

Symbols

Buttons

Note

The screens on the following pages are examples only. All values are not shown.

Go to previous screen.

Page Down. Page Up.

Help.Press to access further details on current screen.

Home.Press to go to start screen.

Delta inverter Main inverter~ ~

Press this button to switch ON the UPS.

Press this button to switch OFF the UPS.

Emergency Module OFF button. To be used in emergency situations only. Pressing this button switches OFF all breakers, disabling AC/DC input and output in this section. This action may cut the supply to the load from the affected section.

See Alarms section for more details.

OFF

EMO


System Start-Up from Manual Bypass Operation

If the UPS has been operating in manual bypass operation and no power is connected to the UPS, the UPS display will be inactive. To re-start the system from manual bypass and achieve on-line operation, close Q1 in the external maintenance bypass panel. This will power up the internal power supply. Wait for the display to become active and follow the screen-prompted instructions.

CAUTION!Follow these instructions carefully. Failure to do so could result in equipment damage.

Normal

5.40 PM

Startup

Shutdown

Network Configuration

Display Configuration

View the Event Log

Static Bypass Online

Online Static Bypass

Transfer from manual bypass to online

Transfer from online to manual bypass

Transfer from online to static bypass

Transfer from static bypass to online

Operation

Normal

NormalNormal

UPS Startup5.40 PM

Close Q1

Charge DC Capacitors

Close battery breakers Q7 and Q8

Push UPS "ON" button

Close breaker Q2

Close breaker Q5

Close breaker Q6

Initiate transfer to static bypass

Close breaker Q4

Open breaker Q3

Initiate transfer to online mode

Display will be off until Q1 closed

Initiate Charge

Connect battery

UPS will power up

UPS output

SSW input

SSW output

Initiate transfer

System output

Manual bypass

Initiate transfer

Normal

~ ~

Q7 Q8

Manual Bypass/Off

0:00 AMUPS Summary

2

Select Operation/Configuration.

Select Start-up.

Follow the start-up instructions on the screen.

Active commands initially appear in red. Once a command has been carried out successfully, its text will change to green. Important: After pressing “Initiate charge” in step 2, wait until the green lights go on alongside battery breakers Q7 and Q8 on front of the Battery Breaker Box before closing the breakers.


Transfer to Manual Bypass Operation

To shut down the UPS (transfer from on-line operation to manual bypass operation), follow the screen-prompted instructions as illustrated.

CAUTION!Do not open Q3 when the UPS is in manual bypass operation, as it may result in a load drop.

Normal

~ ~

Q7 Q8

Normal

0:00 AM

Q2

UPS Summary

NormalNormal

UPS Shutdown5.40 PM


Close breaker Q3

Open breaker Q4

Push UPS OFF then SSW OFF button

Open battery breakers Q7 and Q8

Open breaker Q5

Open breaker Q6

Open breaker Q2

Open breaker Q1

Initiate transfer

Load will be on manual bypass

System output

UPS power down

Isolate UPS from battery

SSW input

SSW output

UPS output

UPS input

Normal

Startup

Shutdown



View the Event Log







Operation

Normal

All instructions initially appear in red. Once a command has been carried out successfully, its text will change to green.

Select Operation/Configuration

Select Shutdown

Follow the shut-down instructions on the screen


Input Data

The Input Summary screens provide input-specific status of voltage, power, current, frequency, etc.

NormalNormal

Input Summary5.40 PM

Page 1 of 3

587

522

456

391

326

262

196

130

65

L1 L2 L30

13 13 13

Current A

495

440

365

330

275

220

165

110

55

0450 453

Total PowerkW kVA

607

540

472

405

337

270

202

135

67

L1-2 L2-3 L3-10

VoltageV

259 264 263

55.0

54.0

53.0

52.0

51.0

50.0

49.0

48.0

47.0

45.0

46.0

FrequencyHz

259

Normal

~ ~

Q7 Q8

Normal

0:00 AM

Q2

UPS Summary

Output

Current Current highTHDTHD highTHD lowCrest factorCrest factor high

Active power Active power highApparent power Apparent power high Power factorTotal active power Total apparent power

FrequencyFrequency highFrequency lowTolerance

Mains SSWMains SSW high

Page 2 of 3

VoltageVoltage highVoltage lowTHDTHD highVoltage toleranceWaveform toleranceTolerance conditions

Temperature

22.690.2

4.01.0

2.242.17

4107003207001.0

4107003207001.0

4027013127021.0

700518

47.954.145.9

2.0

242.5260.2199.8

3.13.00.0

247.7265.1206.3

4.03.90.0

252.7270.1211.5

5.04.90.01010

17.477.8

4.91.0

2.272.2

12.472.4

6.15.91.0

2.372.3

Normal0:00 AM

NormalNormal


AA%%%

VVV%%%%%

kWkW

kVAkVA

kWkVA

HzHzHz%

129127

oFoF

Voltage

200.0

-200.0

0.0

Time (ms)

CurrentVoltage

200.0

-200.0

0.0

0.0 5.0 10.0Time (ms)

15.0

Current

NormalNormal


Page 3 of 3

Refresh Data

Yellow arrows represent the maximum values recorded to date. Blue arrows represent the minimum values recorded to date. The bars show the actual value.


Output Data

The Output Summary screens provide output-specific status of voltage, power, current, frequency, etc.

Voltage

200.0

-200.0

0.0

Time (ms)

CurrentVoltage

200.0

-200.0

0.0

0.0 5.0 10.0Time (ms)

15.0

Current

NormalNormal

Output Summary5.40 PM

Page 3 of 3

Refresh Data

Normal

~ ~

Normal

0:00 AMUPS Summary

NormalNormal


Page 1 of 3

587

522

456

391

326

262

196

130

65

L1 L2 L30

13 13 13

Current A

495

440

365

330

275

220

165

110

55

0450 453

Total PowerkW kVA

607

540

472

405

337

270

202

135

67

L1-2 L2-3 L3-10

VoltageV

259 264 263

55.0

54.0

53.0

52.0

51.0

50.0

49.0

48.0

47.0

45.0

46.0

FrequencyHz

259

L1 L2 L3 L1 L2 L3

L1-2 L2-3 L3-1

Output

Current Current highPeak currentPeak current highTHDTHD highCrest factorCrest factor high

Active power Active power highApparent power Apparent power high Power factorTotal active power Total apparent power

FrequencyFrequency highFrequency lowTolerance

LoadLoad highTotal loadTotal load high

Page 2 of 3

VoltageVoltage highVoltage lowTHDTHD highVoltage toleranceWaveform toleranceTolerance conditions

Load

57.060.020.059.4

3.93.82.1

2.03

3807007006900.92

3817016926820.81

3827026946840.82200150

51.454.245.8

2.0220.5260.0200.0

2.7

221.0261.0201.0

3.6

222.0262.0202.0

4.84.6

56

29

59.063.019.559.9

4.84.7

2.132.06

62.066.020.060.4

5.85.7

2.232.16

Normal0:00 AM

NormalNormal


A

A

A

A

%

%

VVV%%%%

kWkW

kVAkVA

kWkVA

HzHzHz%

60.058.0

68.066.0

78.076.0

142.0250.0

%%%%



Bypass Data

The Bypass Summary screens provide status of voltage, power, current, frequency, etc. when the system is operating in bypass operation.

Normal

Page 1 of 2

Normal

Bypass Summary2:04 PM

Output

Current Peak currentTHDCrest factor

Active power Apparent power Power factorTotal active power Total apparent power

Frequency

LoadTotal load

Page 2 of 2

VoltageTHD

Load

For more detailed information about Bypass, see the display on the Bypass panel

42.25.05.00.5

00

0.5

00

0.5

00

0.56896

45.8227.5

5.0229.0

5.0231.0

5.0

44.45.05.00.5

46.45.05.00.5

Normal0:00 AM

NormalNormal

Bypass Summary2.07 PM

AA%

V%

kWkVA

kWkVA

Hz

5.0 5.0 5.05.0

%%

Normal

~ ~

Normal

0:00 AMUPS Summary



Battery Data

The Battery Summary screens provide battery-specific status of voltage, current, run-time remaining, temperature, power, etc.

NormalNormal

2:08 PM

Page 1 of 3

Current Voltage

Runtime remaining

12 m 0 s

Battery Summary

Normal

~ ~

Normal

0:00 AMUPS Summary

Output

Battery 1VoltageVoltage highVoltage lowCurrentCurrent high dischargeBattery 2VoltageVoltage highVoltage lowCurrentCurrent high dischargeSettingsMin. voltage: warningMin. voltage: shutdownMax voltage: warningMax voltage: shutdown

Boost chargeAuto boost chargeNominal chargeBoost chargeEstimated charge timeEstimated charge %Batt 1 charge current highBatt 2 charge current high

BatteryMax batteryBattery highBattery low

Battery chargeTime on batteryRuntime remainingTotal time on batteryTotal # of times on battery

Page 2 of 3

Statistics

Charge

Temperature

Voltage and Current

falsefalse

420450

65100

-90.0-90.0

10086

10486

440.0450.0420.0

57.2119.5

451.0460.0420.0

51.5120.0

370320460475

Normal0:00 AM

NormalNormal

2.08 PM

VVVAA

VVVAA

VVVV

VVm%AA

oFoFoFoF

Battery powerBattery power high dischargeBattery power high charge

Power000

kWkWkW

Floating0

300 m 000

ss

m

Battery Summary

100.0

0.0

50.0

0.0 50.0 100.0

Time (hours)

Tem

per

atu

re (

¡F)

NormalNormalNormal

Battery Summary5.40 PM

Page 3 of 3

Refresh Data



Operation/Configuration Data

The Operation screen permits system operation and monitoring, and provides the ability to change display settings (as illustrated in the following menus).

Normal

Initiate transfer to online

Static Bypass to Online

Normal

0:00 AM

Initiate transfer


In static bypass the load is powered directly by utility power.There will be no UPS backup.

NormalNormal

0:00 AMOnline to Static Bypass

Initiate transfer

NormalNormal

UPS Shutdown5.40 PM


Close breaker Q3

Open breaker Q4

Push UPS OFF then SSW OFF button

Open battery breakers Q7 and Q8

Open breaker Q5

Open breaker Q6

Open breaker Q2

Open breaker Q1

Initiate transfer

Load will be on manual bypass

System output

UPS power down

Isolate UPS from battery

SSW input

SSW output

UPS output

UPS input

NormalNormal

Operation5.40 PM

Startup

Shutdown



View the Event Log







Normal

~ ~

Q7 Q8

Normal

0:00 AM

Q2

UPS Summary

NormalNormal

UPS Startup5.40 PM

Close Q1

Charge DC Capacitors

Close battery breakers Q7 and Q8

Push UPS "ON" button

Close breaker Q2

Close breaker Q5

Close breaker Q6


Close breaker Q4

Open breaker Q3

Initiate transfer to online mode

Display will be off until Q1 closed

Initiate Charge

Connect battery

UPS will power up

UPS output

SSW input

SSW output

Initiate transfer

System output

Manual bypass

Initiate transfer


UPS Display: Operation/Configuration Data

NormalNormal


Network settings

5.39 PM

Page 1 of 4

IP address

Subnet mask

Gateway

DNS server primary

DNS server secondary

Hostname

Domain name

Enable network

Apply Changes

777.111.111.000

111.111.111.0

200.200.200.1

200.200.200.200

200.200.200.200

company.com

UPS1

8888

111.111.111.111

123

rms

BMS Modbus RTU Address

Enable APC RMS Use Proxy

Proxy Server IP Address

Proxy Server Port

Use Authentication

Proxy Server Login

Proxy Server Password *****

SeveritySeveritySeveritySeverity Event DescriptionEvent DescriptionEvent DescriptionEvent Description ParamParamParamParam Date TimeDate TimeDate TimeDate Time

Download complete

UPS state: Burn inUPS state: Extended self testUPS state: Basic self testUPS state: Battery testUPS state: Bypass operationUPS state: InitializeUPS state: Battery operationUPS state: OffUPS state: System setupUPS state: DC chargeUPS state:Normal operationEMO/EPO activatedInput fault, low voltage

1111111111111

06—27—2003 11:24:41.006—27—2003 11:24:41.006—27—2003 11:24:41.006—27—2003 11:24:41.006—27—2003 11:24:41.006—27—2003 11:24:41.006—27—2003 11:24:41.006—27—2003 11:24:41.006—27—2003 11:24:42.006—27—2003 11:24:42.006—27—2003 11:24:42.006—27—2003 11:24:42.006—27—2003 11:24:42.0

WarningWarningInfoWarningWarningInfoSevereWarningInfoInfoInfoSevereInfo

DataDataDataData

NormalAlarm: Severe

3:51 PMEvent Log

Refresh

The event log contains a detailed record of the system’s last 1024 events which include operation mode changes, alarms, etc. When pressing the Refresh button, the Event Log is updated. During the update, the Refresh button changes to a Stop button.

To change brightness or contrast, touch the relevant indicator and slide to desired percentage point.The backlight mode’s default setting is on at all times. For switch off after a pre-defined period of inactivity, select 5, 10, 15, 30, or 60 minutes.

Normal

0 100%

Brightness

43 %

0 100%

Contrast

Backlight timeout (in minutes)

Backlight mode

35%

Normal

Display Configuration2:27 PM

Off after inactivity

5


Network Settings

All network settings information must be provided before any network functions (e-mail settings, SNMP settings) can be used.

• Touch the Enable Network field to connect or disconnect the UPS from the network.

• Touch the IP address field to assign an IP address for the UPS.

• Assign the Subnet Mask, Gateway, Primary and Secondary DNS Servers, Hostname, and Domain Name in the same way.

• Use the BMS Modbus RTU address field to monitor the UPS with a Building Management System, using the modbus RTU protocol. For more information on system monitoring using BMS, contact APC Technical Support.

•

• HTTP Proxy Server Connection Settings (for RMS): The APC RMS uses the HTTP Protocol to post information to the APC RMS database. If the internet connection is a proxy server, then enter the required Proxy Server Connection Settings on the Network Configuration screen. A

Note

Selecting the Enable APC RMS checkbox will cause the UPS to send information to APC’s Remote Monitoring Service. Visit www.apc.com to learn more about this service.

NormalNormal


Network settings

5.39 PM

Page 1 of 4

IP address

Subnet mask

Gateway

DNS server primary


Hostname

Domain name

Enable network

Apply Changes

777.111.111.000

111.111.111.0

200.200.200.1

200.200.200.200

200.200.200.200

company.com

UPS1

8888

111.111.111.111

123

rms

BMS Modbus RTU Address

Enable APC RMS Use Proxy

Proxy Server IP Address

Proxy Server Port

Use Authentication

Proxy Server Login

Proxy Server Password *****


UPS Display: Network Settings

Proxy Server acts as an agent between a workstation user or other networked device and the Internet so that the security, administrative control and caching service can be regulated.

• Use Proxy: Select this checkbox if the Internet connection method uses an HTTP Proxy Server to connect to the Internet. Enter the following values (required):

– Proxy Server IP Address: Enter the fully qualified IP address of the Proxy Server in this field if the internet connection is a Proxy Server, e.g. 159.215.123.116

– Proxy Server Port: Enter the port number of the Proxy Server in this field if a Proxy Server is used. If you do not know the server address or port number, contact the network administrator.

– Use Authentication: Select this checkbox if the Proxy Server requires authentication. Supply a login (username) and password. Enter these values in the Proxy Server Login and Proxy Server Password fields.

• Select the Apply Changes button when all information has been entered.

To view the other network settings screens, press the arrow down button.

Note

RMS is not available on the External Bypass Static Switch.


E-mail Settings

The UPS can send E-mail messages when UPS alarms occur. The E-mail messages will list the active alarm conditions on the UPS. First, configure the Network Settings information.

• The E-mail function can be enabled or disabled using the Enable E-mail field.

• An existing SMTP server on the Network is required to send an E-mail. Touch the SMTP Server field, and enter the name of the SMTP Server (for example, mail.server.com).

• Messages sent by the UPS require a From Address. The From Address appears as the sender of the E-mail. Touch the From Address field and enter a valid E-mail address.

• Touch the Recipient Address field to enter the addresses of the E-mail recipient(s).

• In the Minimum Severity field, specify the severity of alarms that will cause an E-mail to be sent.

• Touch the Add/Update Entry button to add a new recipient to the list.

• To change an existing address, touch the address on the list. This address will then appear in the Recipient Address field; touch it again to edit and select the Add/Update Entry button.

• To remove an address from the list, touch the address. The address will then appear in the Recipient Address field. Select the Remove button to delete it.

• Select the Apply Changes button after all changes have been made.

• Use the Test E-mail button to ensure that the E-mail configuration is correct. Touching this button will cause a test E-mail to be sent to all configured E-mail recipients.

NormalNormal

Network Configuration5.34 PM

Page 2 of 4

Remove


SNMP Settings

The UPS can be set to send SNMP traps if UPS alarms occur. Each trap contains a description of the alarm condition. The trap receiver must have the APC PowerNet MIB (version 3.6.1 or later). Available from www.apc.com.

• Touch the Enable SNMP field to enable or disable the SNMP Trap function.

• Touch the Recipient Address field to enter IP addresses of trap receivers. Use the Minimum Severity field to specify the severity of alarms that will cause a trap to be sent to that recipient. Use the Add/Update Entry button to add a new recipient to the list.

• To change an existing trap receiver, touch the IP address on the list. The selected IP address will appear in the Recipient Address field. Touch this field to make edits. Select the Add/Update Entry button to update.

• To remove a trap receiver from the list, touch the IP address. The selected address will appear in the Recipient Address field. Select the Remove button to delete the address.

• Select the Apply Changes button after amendments have been completed.

• Select the Send Test Trap button to ensure that the trap configuration is correct. Selecting this button will cause a test trap to be sent to all configured trap receivers.

Note

Configure the Network Settings (as described in the Network Settings section) prior to configuring the SNMP Settings.

Note

By default the community string is set to public.

NormalNormal


SNMP settings

5.34 PM

Page 3 of 4

Enable SNMP

Minimum severity

123.234.123.150 [Severe]

123.234.123.144 [Warning]

Remove


APC ISX Manager

The following settings have to be configured for the Symmetra MW to be discovered by the APC ISX Manager

• Check off the Enable ISX Manager Discovery check-box

• Community Name

• System Location (optional)

• System Contact (optional)

Note

Select the Apply Changes button after the APC ISX Manager screen has been completed.

NormalNormal


APC ISX Manager

5.34 PM

Page 4 of 4

Enable ISX Manager Discovery

Community Name

System Location

System Contact

xxxxxx

xxxxxx

xyzs vb

Apply Changes


APC Symmetra MW Remote Display Feature

The read-only display screens can be accessed via an Internet Browser by typing the IP address of the Symmetra MW display into the browser’s address field. The remote display feature provides a subset of the Symmetra MW display screens. Configuration of the Symmetra MW or the display through the remote display is not supported.

The remote display feature requires Microsoft Internet Explorer 6 SP1 or greater. For best results we recommend that the Sun JVM version 1.4.2_03 or greater be installed. This is available from Sun’s website.

The Netscape browser is not supported.•

Note

All Input, Output, Battery and Bypass screens can be seen in a remote session. Operation/configuration must be done at the UPS. The event log screen can be accessed through the Operation screen. Only the 50 most recent events in the Event Log screen can be downloaded.

Note

Network settings must be configured before the remote display feature can be used.


UPS Display: APC Symmetra MW Remote Display Feature

Starting web-based remote session

• Start the web-based remote session by entering the IP address of the UPS in the web browser Address field. After a few seconds, a new window will open and display the below screen.

• After a few seconds, the UPS display is shown on the screen.

• Use the mouse to touch the buttons to see other screens.

• Close the window or the web browser to end the remote session.

Note

For security reasons, there is a time limit of 30 minutes for a remote session. The connection will be disconnected after 30 minutes and reconnection is required.

Note

Only one remote session at a time is allowed.

XXX.XXX.XXX.XX


UPS Alarms/Troubleshooting

Alarm Types

The color of the top of the screen switches from blue to red when an alarm situation occurs and the alarm symbol is shown at the top of the screen.

Info

Informational Alarm. No immediate need to take action. Check the cause of the alarm at next maintenance visit.

Warning

Minor Alarm. Example: The UPS system may have gone into bypass. The load remains supported, but action must be taken. Call Technical Support. The area in the right side of the top screen alternates between blue and red.

Severe

Major Alarm. Take immediate action. Call Technical Support. The red area of the top of the screen alternates between blue and red.

Alarm button. Pressing the alarm button will take the user to a screen showing all active alarms and how each alarm should be addressed. The 3 different alarm levels are described below. Hitting the alarm symbol or any other display button will automatically silence the alarm.

3:51 PM

3:51 PM


UPS Alarms/Troubleshooting: Alarm Types

View active alarms

Press the red triangular alarm symbol to view active alarms. Only active alarms will appear on the screen. Pressing the alarm symbol will also mute acoustic alarms.

Previous alarms are stored in the Event Log, which contains a detailed record of the system’s last 1024 events.

UPS alarm messages/troubleshooting

Following is a list of alarm messages that may appear in the active alarm screen and/or in the event log. Each alarm type contains a description and the user-action needed to rectify the problem.

SeveritySeveritySeveritySeverity Alarm DescriptionAlarm Description Suggested ActionSuggested ActionSuggested ActionSuggested Action Date TimeDate TimeDate TimeDate Time

Download complete

Mains static switch fan comm. faultBattery temperature highBypass unavailableOutput off

Call APC for serviceCheck temperature in the battery roomCall APC for serviceNo output from UPS

06-11-2003 15:45:11.47506-11-2003 15:45:04.27606-11-2003 15:44:48.71906-11-2003 15:44:48.718

WarningWarningSevereSevere

UPS offAlarm: Severe

3:51 PMActive Alarms

Event Log Refresh

~ ~

Q7 Q8

Q2

Display Message Alarm Description

Alarm Severity0=None1=Info

2=Warning3=Severe

Alarm or User Action Alarm #

High temperature on battery.

A high battery temperature will result in a reduced lifetime of the batteries.

2 Check temperature in the battery room.

14.1.1

Low temperature on battery.

A low battery temperature can destroy the battery and result in malfunction of the UPS when operated in battery operation.

1 Check temperature in the battery room.

14.1.2

Battery Breaker 1 open.

The UPS will not be able to operate in normal and battery operation.

3 Battery 1 disconnected from UPS.

14.3.1

Battery Breaker 2 open.

The UPS will not be able to operate in normal and battery operation.

3 Battery 2 disconnected from UPS.

14.4.1



Low battery voltage warning.

The battery voltage is low and the UPS will shut down in pre-defined time if running in battery operation.

3 UPS will shut down shortly.

14.5.1

Battery cabinet fuse fault.

A battery cabinet fuse is blown.

3 UPS will shut down shortly.

14.6.1

High battery voltage warning.

The battery voltage is too high.

2 Call APC for service. 14.7.1

Low battery voltage shut down.

Battery voltage is too low. The UPS will shut down immediately, and transfer to bypass if possible.

3 UPS will shut down. 14.9.1

High battery voltage shut down.

Battery voltage is too high. The UPS will shut down immediately, and transfer to bypass if possible.


Battery weak. Battery capacity below 75%. 2 Charge battery for 24 hours, and repeat test.

14.13.1

Battery defective. Critical battery capacity. Service needed.


Battery test running. UPS is performing a battery test.

1 None. 14.14.1*

Battery test completed.

UPS has completed the battery test.

1 None. 14.14.2*

Battery test aborted. Battery test has been aborted.

1 None. 14.14.3*

Battery capacity test running.

UPS is performing a battery capacity test.

1 None. 14.15.1*

Battery capacity test completed.

UPS has completed the battery capacity test.

1 Read the obtained backup time in the event log.

14.15.2*

Battery capacity test aborted.

Battery capacity test has been aborted.

1 None. 14.15.3*

Battery temperature sensor fault.

Battery temperature sensor fault.

2 Call APC for service. 14.16

DC collapse present. Fast low DC shutdown present.


Input fault, low voltage.

Input voltage too low. 3 Utility is out of tolerance or missing.

24.1.1

Input fault, high voltage.

Input voltage too high. 2 Utility is out of tolerance.

24.1.2

Input fault phase sequence.

Input voltage incorrect phase sequence.

3 Wrong input phase sequence.

24.7.1



2=Warning3=Severe




Input fault, fast detector.

Input voltage fast voltage error detected.

3 Utility is out of tolerance.

24.8.1

Mains synchronization error.

The input frequency is outside the selected tolerance.

3 Input frequency is out of tolerance.

24.2.1

Main SSW fan weak. A weak fan is approaching failure.

1 Fan is approaching failure.

24.4.1

Replace Main SSW fan.

A fan must be replaced 2 Call APC for service. 24.4.2

Main SSW fan fault. A fan is no longer working. 3 Call APC for service. 24.4.3Input fuse fault. One or more of the input

main fuses are blown.3 Call APC for service. 24.5.1

Input section fuse fault.

One or more of the input section fuses are blown.


Mains Bypass SSW temperature too high.

Mains Bypass SSW temperature too high.


Input contactor fault. Input contactor fault. 3 Call APC for service. 24.10Input frequency fault. Input frequency fault. 3 None. 24.11Output voltage low. The output voltage is out of

tolerance.3 Call APC for service. 34.2.1

Output voltage high. The output voltage is out of tolerance.


Output off. The UPS output is OFF. 3 No output from UPS. 34.3.1Output fuse fault. One or more of the output

fuses are blown.3 Call APC for service. 34.5.1

Section output fuse fault.

Inverter section fuse fault detected.


Output contactor fault.

Output contactor fault. 3 Call APC for service. 34.7

Output fast error detected.

Fast error detected. 3 None. 34.8

Parallel comm. error, cable 1.

Parallel communication fault on cable 1.


Parallel comm. error, cable 2.

Parallel communication fault on cable 2.


Parallel comm. error, cable 1 and 2.

Parallel communication fault on cable 1 and 2.


Normal and battery operation.

The units are in different operation modes

0 None. 54.2

UPS number error present.

The stated UPS number is not available.




2=Warning3=Severe




No master present. No master in the parallel system.


Parallel units disabled.

Parallel unit disabled. 3 Call APC for service. 54.5

PBUS Termination fault on cable 1.

PBUS Termination fault on cable 1


PBUS Termination fault on cable 2.

PBUS Termination fault on cable 2


PBUS Termination fault on cable 1 and 2.

PBUS Termination fault on cable 1 and 2.


Number of parallel UPS’s error present.

Error in the stated number of UPS units in the parallel system.


Inverter module high temperature.

The temperature of an inverter module is too high.


Overload on UPS. The UPS load is greater than the nominal load.

2 Remove overload from the UPS.

64.3.1

Off button pushed. The OFF button has been activated.

2 The OFF button has been pushed.

64.5.1*

Inverter fan is approaching failure.

A weak fan is approaching failure.


64.6.1

Replace inverter fan. Inverter fan must be replaced.


Inverter fan fault. Inverter fan is no longer working.


Inverter fuse blown. A main inverter fuse is blown.


The ambient temperature high or low.

The ambient temperature is too high or too low.

2 Check room temperature.

64.10.1

Bypass unavailable. Bypass input outside tolerance, or Static Switch faulty.


EMO/EPO activated. The EMO or EPO has been activated.

3 UPS is shut down. 64.13.1*

Output current limiter active.

The load on the output of the UPS is exceeding the nominal load.


64.14.1

MC to PMC’s communication error.

Communication error between the Main Controller (MC) and the Power Module Controllers (PMC).


Inverter section fault. Fault in an inverter section. 3 Call APC for service. 64.20.1



2=Warning3=Severe




Battery cubicle CAN I/O fault.

Error in communication with battery CAN I/O board.


Switch gear CAN I/O fault.

Error in communication with MBP (Maintenance Bypass Panel) CAN I/O board.


Main SSW fan CAN I/O fault.

Error in communication with Main SSW (Static Switch Module) CAN I/O board.


Main Controller to display comm. fault.

Error in communication between Main Controller and display.


Crowbar trigged. A crowbar has been triggered.


Ground fault detected.

Ground fault detected. 2 Call APC for service. 64.27.1

Neutral bonding choke fault.

Over-temperature on bonding choke.


Top fan weak. A weak fan is approaching failure.


64.29.1

Replace top fan. Top fan must be replaced. 2 Call APC for service. 64.29.2Top fan fault. Top fan no longer working. 3 Call APC for service. 64.29.3Main inverter peak current limiter on.

Overload on UPS. 2 Remove overload from the UPS.

64.30.1

Delta inverter peak current limiter on.

Delta inverter in peak current limitation due to overload.


64.31.1

Main PSU fault. Fault on main PSU (Power Supply) Module.


Main controller SELV PSU fault.

Fault on Main Controller SELV PSU (Power Supply).


Power module PSU fault.

Fault on Power Module PSU (Power Supply).


Main inverter current sense fault.

Current sense fault on main inverter module.


PMC to power module comm. fault.

Error in communication between PMC (Power Module Controller) and Power Module.


Inverter DC 1 fuse fault.

Fuse blown on battery 1 (positive battery).


Inverter DC 2 fuse fault.

Fuse blown on battery 2 (negative battery).




2=Warning3=Severe




System locked in bypass operation.System locked in battery operation.

System locked in bypass or battery operation.

1 Push ON to release. 64.40

Neutral Bonding Choke Earth Fault.

Neutral Bonding Choke Earth Fault.


Breaker Q1 open. Breaker Q1 open. 1 Not required. 64.42*Breaker Q1 closed. Breaker Q1 closed. 1 Not required. 64.42*Breaker Q2 open. Breaker Q2 open. 1 Not required. 64.43*Breaker Q2 closed. Breaker Q2 closed. 1 Not required. 64.43*Breaker Q3 open. Breaker Q3 open. 1 Not required. 64.44*Breaker Q3 closed. Breaker Q3 closed. 1 Not required. 64.44*Breaker Q4 open. Breaker Q4 open. 1 Not required. 64.45*Breaker Q4 closed. Breaker Q4 closed. 1 Not required. 64.45*Breaker Q5 open. Breaker Q5 open. 1 Not required. 64.46*Breaker Q5 closed. Breaker Q5 closed. 1 Not required. 64.46*Breaker Q6 open. Breaker Q6 open. 1 Not required. 64.47*Breaker Q6 closed. Breaker Q6 closed. 1 Not required. 64.47*System started by auto restart.

Auto restart. 1 Not required. 64.48*

AC input capacitor temperature high.

Inverter AC input capacitor temperature fault.


AC output capacitor temperature high.

Inverter AC output capacitor temperature fault.


DC capacitor temperature high.

Inverter DC Capacitor temperature high.


Power module choke temp. switch fault.

Power Module choke temperature switch fault.


Power module heatsink temp. switch fault.

Power Module heatsink temperature switch fault.


Delta transformer temp. switch fault.

Delta transformer temperature switch fault.


Section locked by section manager.

Section locked by section manager.


Switch gear earth fault.

Switch gear earth fault. 2 Call APC for service. 64.56

Load is disconnected. Load disconnected. 3 None. 64.57IGBT high switch fault.

IGBT high switch fault. 3 Call APC for service. 64.58



2=Warning3=Severe




* These alarms will only be logged in the event log and will not appear in the active alarms list.

IGBT low switch fault.

IGBT low switch fault. 3 Call APC for service. 64.59

IGBT DC high fault. IGBT DC high fault. 3 Call APC for service. 64.60IGBT DC low fault. IGBT DC low fault. 3 Call APC for service. 64.60Section DC high. Section DC high. 3 Call APC for service. 64.61CBUS terminator fault.

CBUS terminator fault. 3 Call APC for service. 64.62

Initialization completed after powerup.

Init completed after powerup.

1 Not required. 64.63*

Unit setting changed. One of the unit settings has been changed. See table under Unit Setting to see the different settings.


Unit setting reset to default.

Genes reset to default. 1 Not required. 64.65*

Event log cleared. Event log cleared. 1 Not required. 64.66*Section is disabled. One of the sections is

disabled.3 Call APC for service. 64.67

Max/min values cleared.

Max/min values cleared. 1 Not required. 64.68*

Q3 breaker closed - going into bypass.

Reason for bypass - Q3 closed.


Requested bypass. Reasons for bypass - Req bypass.


Output error - going into bypass.

Reasons for bypass - output error.


DC error - going into bypass

Reasons for bypass - DC error.


Internal fault - going into bypass.

Reasons for bypass - Internal fault.


On button pushed. On button pushed. 1 Not required. 64.70*Bypass requested from display.

Bypass requested from display.


Discharging batteries. Discharging batteries. 3 Call APC for service. 64.72ABUS terminator fault.

ABUS terminator fault. 3 Call APC for service. 64.73

MC Isolated SELV PSU Fault

MC Isolated SELV PSU Fault




2=Warning3=Severe




Unit Settings.

No. Setting No. Setting

0 Device Type 30 Battery High Temperature Warning Level

1 Unit Number 31 Battery Equalization Charge Time

2 Serial Number 32 Battery Equalization Charge Voltage

3 Battery Calibration Temp1 33 Battery Boost Charge Time

4 Battery Calibration Temp2 34 Not implemented

5 Battery Calibration Temp3 35 Not implemented

6 Battery Calibration Temp4 36 Input Calibration Voltage L1

7 Battery Calibration Temp5 37 Input Calibration Voltage L2

8 Battery Calibration Positive Voltage 38 Input Calibration Voltage L3

9 Battery Calibration Negative Voltage 39 Input Calibration Current L1

10 Battery Calibration Positive Current 40 Input Calibration Current L2

11 Battery Calibration Negative Current 41 Input Calibration Current L3

12 Battery Manufacturer 42 Input Number of Phases

13 Battery Type 43 Isolation Transformer on Input

14 Expected Backup Time 44 Nominal Mains Voltage

15 Battery Capacity 45 Nominal Input Frequency

16 Battery Install Date 46 Number of Temperature Sensors on Main SSW

17 Battery Nominal Life Time 47 Number of Fans on Main SSW

18 Battery No. of Temperature Sensors 48 Number of Main Input Fuse Sensors

19 Battery Automatic Test Month 49 Number of Section Fuse Sensors

20 Battery Automatic Test Day 50 Input Voltage RMS Tolerance

21 Battery Automatic Test Time 51 Input Voltage Wave Tolerance

22 Activate/Deactivate Battery Boost Charge 52 Input Frequency Tolerance

23 Automatic Battery Boost Charge 53 Maximum Input Isolation Temperature

24 Nominal Charge Voltage 54 Output Calibration Voltage L1

25 Battery Boost Charge Voltage 55 Output Calibration Voltage L2

26 Battery Low Voltage Warning Level 56 Output Calibration Voltage L3

27 Battery Shut Down Low Voltage Level 57 Output Calibration Current L1

28 Battery High Voltage Warning Level 58 Output Calibration Current L2

29 Battery Shut Down High Voltage Level 59 Output Calibration Current L3



No. Setting No. Setting

60 Output Nominal Voltage 83 No of UPS in Parallel

61 Output Nominal Frequency 84 Part of Parallel System

62 Output Frequency Tolerance 85 UPS Number

63 Output Nominal Power VA 86 Battery Connection in Parallel System

64 Output Nominal Power W 87 Bypass Switch Type

65 Number of Output Fuse Sensors 88 Total Nominal Output Power W

66 Output Voltage RMS Tolerance 89 Total Nominal Output Power VA

67 Output Voltage Wave Tolerance 90 Advanced Power Management

68 Not implemented 91 Real Time Clock Synchronized

69 Bypass Calibration Voltage L1 92 Normal/Battery Detection

70 Bypass Calibration Voltage L2 93 Number of Inverters per Section

71 Bypass Calibration Voltage L3 94 Number of Sections

72 Bypass Type 95 Number of Temperature Sensors per Inverter

73 Bypass Nominal Voltage 96 Number of Fans per Inverter

74 Bypass Number of Fans 97 Number of Top Fans per Section

75 Bypass Nominal Frequency 98 Main SSW Orientation

76 Bypass Number of Fuse Sensors 99 UPS Automatic Restart ON/OFF

77 Bypass Nominal Power in VA 100 Not implemented

78 Bypass Nominal Power in W 101 Delta Soft Start Time

79 Bypass Voltage RMS Tolerance 102 Synchronization Speed

80 Bypass Volt Wave Tolerance 103 Remote Startup Allowed

81 Bypass Frequency Tolerance 104 Under Voltage Timer

82 Bypass Watchdog Enabled


External Bypass Static Switch Display
The LCD touch-screen External Bypass SSW display is the user interface. It is used to configure the External Bypass SSW, monitor the system and change the settings. The touch-screen display also provides the user with audible and visual alarms.
ONOFF EMO

NormalNormalBypass Static Summary

0:00 AM

ON ONOFF EMO

NormalNormalBypass Static Summary

0:00 AM

ON

Q7 Q8

Q2~ ~

NormalNormalBypass Summary

0:00 AM

Bypass Data Menu


Menu


View External Bypass SSW Data


External Bypass Static Switch Display:

Navigation symbols

Symbols

Buttons

Go to previous screen.

Page Down. Page Up.

Help.Press to access further details on current screen.

Home.Press to go to start screen.

Delta inverter Main inverter~ ~

The External Bypass SSW is controlled by the UPS. Do not touch this button when the UPS is in normal operation. Press this button to activate manual control of the External Bypass SSW.

Press this button to deactivate the External Bypass SSW.

Emergency Module OFF button. To be used in emergency situations only. Pressing this button switches OFF Q5 and Q6, disabling AC input and output in this section. This action may cut the supply to the load from the affected section.

See Alarms section for more details.

OFF

EMO


Bypass Data

The Bypass Summary screens provide input specific status of voltage, power, current, frequency, etc.

L1 L2 L3

L1 L2 L3

L1 L2 L3

L1-2 L2-3 L3-1

Output

Current Current highPeak currentPeak current highTHDTHD highCrest factorCrest factor high

Power factorActive powerActive power high Apparent powerApparent power high Total active powerTotal active power high Total apparent powerTotal apparent power high

FrequencyFrequency highFrequency lowLoad

Load highTotal loadTotal load high

Page 2 of 2

VoltageVoltage highVoltage lowTHDTHD high

Load

Temperature

16.221.213.030.0

0.00.0

1.041.91

0.130201

0.060001

0.0701010112

59.359.559.1

481.1487.4473.3

0.00.0

479.9486.6472.1

0.00.0

480.0486.7472.1

0.00.0

15.019.717.030.0

0.00.0

1.111.95

13.218.913.026.0

0.00.0

97.01.99

Normal0:00 AM

NormalNormal

Bypass Summary2.40 PM

AAAA%%

VVV%%

kWkW

kVAkVAkWkW

kVAkVA

HzHzHz

Mains SSWMains SSW High

3938

oCoC

1.31.6

1.21.6

1.11.41.21.4

%%%%

NormalNormal

Bypass Summary2:39 PM

Page 1 of 2

23.3

20.7

18.1

15.5

13.0

10.4

7.8

5.2

2.6

L1 L2 L3

0.0164 154 132

Current A

1.1

1.0

0.9

0.7

0.6

0.5

0.4

0.2

0.1

01.0

Total PowerkW kVA

607

540

472

405

337

270

202

135

67

L1-2 L2-3 L3-10

VoltageV

481 480 480

70.0

67.8

65.6

63.3

61.1

58.9

56.7

54.4

52.2

50.0

FrequencyHz

59.2

Normal

~ ~

Q7 Q8

Q2

Bypass SummaryNormal

0:00 AM




This screen permits system operation and monitoring, and provides the ability to change display settings (as illustrated in the following menus).

SeveritySeveritySeveritySeverity Event DescriptionEvent Description ParamParamParamParam Date TimeDate TimeDate TimeDate Time

Download complete

Info Mains Synchronization OK 0 0 11-11-2002 12:01:27.723Info Fast error detect cleared 0 0 11-11-2002 12:01:30.723Warning Fast error detect 0 0 11-11-2002 12:01:40.383

Warning Fast error detect 0 0 11-11-2002 12:01:40.383

Info Bypass voltage ok 0 0 11-11-2002 12:11:02.011Severe Bypass voltage low 0 0 11-11-2002 12:11:27.335

Severe Mains Synchronization error 0 0 11-11-2002 12:11:27.335Info Fast error detect cleared 0 0 11-11-2002 12:11:30.550

DataDataDataData

NormalNormal

Event Log2:27 PM

Refresh

NormalNormal

Operation5.40 PM



View the Event Log

The event log contains a detailed record of the system’s last 1024 events, including mode changes, alarms, etc. When pressing the Refresh button, the Event Log is updated. During the update, the Refresh button changes to a Stop button.

Normal

~ ~

Q7 Q8

Q2

Bypass SummaryNormal

0:00 AM

Normal

0 100%

Brightness

43 %

0 100%

Contrast

Backlight timeout (in minutes)

Backlight mode

35%

Normal

Display Configuration2:27 PM

Off after inactivity

5

To change brightness or contrast, touch the relevant indicator and slide to desired percentage point.The backlight mode’s default setting is on at all times. For switch off after a pre-defined period of inactivity, select 5, 10, 15, 30 or 60 minutes.

NormalNormal


Network settings

5.39 PM

Page 1 of 3

IP address

Subnet mask

Gateway

DNS server primary


Hostname

Domain name

Enable network

Apply Changes

123.234.123.100

255.255.155.0

123.234.100.1

123.234.100.222

123.234.110.222

company.com

UPS1

123BMS Modbus RTU Address


Bypass SSW Alarms/Troubleshooting

Alarm Types

The color of the top of the screen switches from blue to red when an alarm situation occurs.

Info

Informational Alarm. No immediate need to take action. Check the cause of the alarm at next maintenance visit.

Warning

Minor Alarm. Call Technical Support. The light blue area in the right side of the top of the screen alternates between blue and red.

Severe

Major Alarm. Take immediate action. Call Technical Support. The red area of the top of the screen alternates between blue and red.

Alarm button. Pressing the alarm button will take the user to a screen showing all active alarms and how each alarm should be addressed. The 3 different alarm levels are described below. Hitting the alarm symbol or any other display button will automatically silence the alarm.

Bypass Summary

Bypass Summary

Bypass Summary


Bypass SSW Alarms/Troubleshooting: Alarm Types

View active alarms

Press the red triangular alarm symbol to view active alarms. Only active alarms will appear on the screen. Pressing the alarm symbol will also mute acoustic alarms.

Previous alarms are stored in the Event Log, which contains a detailed record of the unit’s last 1024 events.

Bypass SSW Alarm Messages/Troubleshooting

Following is a list of alarm messages that may appear in the active alarm screen and/or in the event log. Each alarm type contains a description and the user-action needed to rectify the problem.

Bypass Summary

SeveritySeveritySeveritySeverity Alarm DescriptionAlarm DescriptionAlarm DescriptionAlarm Description Suggested ActionSuggested ActionSuggested ActionSuggested Action Date TimeDate TimeDate TimeDate Time

Download complete

Input frequency is out of toleranceCall APC for Service

09-01-2003 12:43:25.57309-01-2003 12:43:25.570

SevereSevere

Mains Synchronization errorBypass Static Switch fault

NormalAlarm: InfoActive Alarms

2:27 PM

Event Log Refresh



2=Warning3=Severe


Bypass synchronization error.

Bypass input frequency is out of tolerance.

3 Bypass input frequency is out of tolerance.

44.1.1

Bypass voltage low. Bypass voltage is out of tolerance.

3 Bypass voltage too low.

44.2.1

Bypass voltage high. Bypass voltage is out of tolerance.

3 Bypass voltage too high.

44.2.2

Bypass SSW fan weak. A weak fan is approaching failure.


44.4.1

Replace Bypass SSW fan. Bypass Static Switch fan must be replaced.


Bypass SSW fan fault. A fan is no longer working.



Bypass SSW Alarms/Troubleshooting: Alarm Types

Bypass SSW fuse fault. One or more of the bypass fuses are blown.


Bypass SSW backfeed protection activated.

The Bypass Static Switch Module backfeed protection is activated.

3 Call APC for service . 44.7.1

Bypass SSW PSU fault. Bypass Static Switch Module power supply is failing.


Bypass SSW fault. BSS Module is not working correctly.


Bypass SSW temperature fault.

Over temperature of the Bypass Static Switch Module heat sink.

2 Check BSS air filters. 44.10.1

Input frequency fault. Bypass input frequency fault.

3 None. 44.11

Fast error detected. Bypass fast error detected.


Bypass operation mode - fault.

Bypass operation mode - fault.

3 Not required. 44.13

Bypass SSW fuse blown. One or more of the External Bypass SSW fuses are blown.


Bypass SSW fan CAN I/O board fault.

Error in communication with Bypass Static Switch Module CAN I/O board.




2=Warning3=Severe



Warranty and Life-Support Policy

Factory Warranty

APC warrants that the unit, when properly installed and commissioned by APC or APC authorized service personnel, shall be free from defects in materials and workmanship for a period of (1) year from the date of installation or maximum 18 months after manufacturing. In the event that the unit fails to meet the foregoing warranty, APC shall for a period of one (1) year repair or replace any defective parts, without charge for on-site labor and travel if trained & authorized APC personnel has conducted start-up of the unit.

An APC Start-Up Service must be performed/completed by APC or by service personnel authorized by APC. If not, the on-site factory warranty will be voided and replacement of defective parts only will be covered. APC shall have no liability and no obligation to repair the installed unit if non-authorized APC personnel performed the start-up and such start-up caused the unit to be defective.

APC shall not be liable under the warranty if its testing and examination disclose that the alleged defect in the product does not exist or was caused by purchaser’s or any third person’s misuse, negligence, improper installation or testing, unauthorized attempts to repair or modify, or any other cause beyond the range of the intended use, or by accident, fire, lightning or other hazard.

There are no warranties, expressed or implied, by operation of law or otherwise, of products sold, serviced or furnished under this agreement or in connection herewithin. APC disclaims all implied warranties of merchantability, satisfaction and fitness for a particular purpose. APC’s express warranties will not be enlarged, diminished, or affected by and no obligation or liability will arise out of, APC rendering of technical or other advice or service in connection with the products. The foregoing warranties and remedies are exclusive and in lieu of all other warranties and remedies. The warranties set forth above, constitute APC’s sole liability and purchaser’s exclusive remedy for any breach of such warranties. APC’s warranties apply only to purchaser and are not extended to any third parties.

In no event shall APC, its officers, directors, affiliates or employees be liable for any form of indirect, special, consequential or punitive damages, arising out of the use, service or installation, of the products, whether such damages arise in contract or tort, irrespective of fault, negligence or strict liability or whether APC has been advised in advance of the possibility of such damages.


Life-Support Policy for APC 3-Phase Systems

American Power Conversion Corporation (APC) and its affiliates and subsidiaries worldwide do not recommend the use of any of their products in life-support applications where failure or malfunction of the APC product can be reasonably expected to cause failure of the life-support device or to significantly affect its safety or effectiveness. APC does not permit the use of any of its products in direct patient care. APC will not knowingly sell its products for use in such applications unless the life-support system or direct patient care device is part of a whole facility/building into which the UPS is integrated, and unless APC receives, in writing, assurances satisfactory to APC that:

a. The UPS system will be configured in a manner that will provide N+1 power redundancy to the critical load,

b. The end-user customer assumes all risks and signs the APC System Configuration and Use Form, and

c. The customer and operators of the APC UPS system agree to indemnify and hold APC and its affiliates and subsidiaries harmless for any and all claims arising out of the systems use in such applications.

The term life-support device includes but is not limited to neonatal oxygen analyzers, nerve stimulators (whether used for anesthesia, pain relief, or other purposes), autotransfusion devices, blood pumps, defibrillators, arrhythmia detectors and alarms, pacemakers, hemodialysis systems, peritoneal dialysis systems, neonatal ventilator incubators, ventilators (for adults and infants), anesthesia ventilators, infusion pumps, and any other devices designated as “critical” by the U.S. FDA.

Hospital-grade wiring devices and leakage current protection may be ordered as options on many APC UPS systems. APC does not claim that units with these modifications are certified or listed as hospital-grade by APC or any other organization. Therefore these units do not meet the requirements for use in direct patient care.


Appendix A

Air Filter Exchange

Check air filters at regular intervals (every 3 months under normal working conditions) for accumulated dust on the surface facing the finishing panels. Change all filters at the same time.

Pull upper finishing panel free of the dead front panel.

Lift finishing panel free of the dead front panel and remove.

Follow this procedure to remove the next finishing panel down, until all panels in one row have been removed. Use the same procedure for the next row of panels until all panels have been removed from the UPS system.

Remove the air filter and install the new filter.

Refit finishing panels in reverse order.

Dead front panel

Finishing panel


Technical Support
Note the UPS serial number ________________________________ before calling technical support.
Note

For technical support, call APC at 877-287-7835.


Documents

UPS With External Bypass