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    Notes Domino 8.5 STEW

    Lotus Worldwide Technical Sales 2008 IBM Corporation

    Upgrading to Notes/Domino 8.5

    Andrea Waugh-MetzgerConsulting I/T SpecialistLotus Great Lakes Sales

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    Lotus WTS Enablement Notes Domino 8.5 STEW

    About Lotus Worldwide Technical Sales

    The Worldwide Technical Sales organization provides field enablementand technical support for the Lotus product set and engages with

    customer opportunities in an effort to drive sales.

    Find more information and resources by visiting the WTS portal at http://

    wtsportal.lotus.com/wps/portal

    Request Worldwide Technical Sales Assistance at Escalation Central

    http://wtsportal.lotus.com/wps/myportal/ec

    http://wtsportal.lotus.com/wps/portalhttp://wtsportal.lotus.com/wps/portalhttp://wtsportal.lotus.com/wps/myportal/echttp://wtsportal.lotus.com/wps/myportal/echttp://wtsportal.lotus.com/wps/portalhttp://wtsportal.lotus.com/wps/portal
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    Lotus WTS Enablement Notes Domino 8.5 STEW

    Agenda

    Notes/Domino 8 Upgrade Path Tips, Tools, and Techniques for Upgrades

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    Lotus WTS Enablement Notes Domino 8.5 STEW

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    Lotus WTS Enablement Notes Domino 8.5 STEW

    Upgrading the Client First

    Supported during upgrade process Domino 8 Server needed for

    Mail Recall

    Out of Office enhancements

    Unprocessed Meeting Invitations

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    Lotus WTS Enablement Notes Domino 8.5 STEW

    Install and Upgrade Options

    Upgrades supported from Notes 6.5Existing bookmarks included in Open button menu

    MSI

    Support for scripted, silent installs

    Smart UpgradeSends configurable upgrade notifications to end users

    Allows administrators to establish a grace period

    Supports Mail template upgrade as well as client

    Tracks client versions

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    Lotus WTS Enablement Notes Domino 8.5 STEW

    Desktop of the future: Managed Client

    Notes 8 Client

    Domino 8 Server

    NotesSmart Upgrade

    (versions only)

    Traditional &composite

    applications

    (features)

    Smart Upgrade kits Component updates Composite apps

    Componentprovisioning

    (features)

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    Lotus WTS Enablement Notes Domino 8.5 STEW

    Compatibility Makes It Easy to Upgrade

    No Rip and Replace because ND8.5 is compatible with previousversions:

    Same proven infrastructure

    Same data stores

    Same model for customizing the mail template

    Same Security infrastructure

    Same Directory

    Same Admin tools

    Same Replication

    Same set of application APIs

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    Lotus WTS Enablement Notes Domino 8.5 STEW

    Notes Client Options

    Notes Client

    Eclipse-based

    Preferred configuration, full-featured

    Basic Configuration

    Windows C++ client

    For less powerful desktopsDoes not support composite applications, plug-ins, or

    java views

    Inotes, iNotes light and Ultralight

    Browser-based Access

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    Lotus WTS Enablement Notes Domino 8.5 STEW

    Notes 8.5 Mail Template

    MAIL85.NTF used for Notes and iNotes

    Some features rely on new template

    Mail header

    Addressing (Recent Contacts)

    Vertical Preview

    Conversations

    Mail Recall Out of Office improvements

    New Calendar Views

    Unprocessed Meeting Invitations

    Check Calendar Creating New Meeting

    Uncheck Invitees When Scheduling Personal Notes to Meeting

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    Lotus WTS Enablement Notes Domino 8.5 STEW

    Supported Configuration for Notes & Domino

    Supported, Supported during upgrade only, and Unsupported

    Technote Available Online

    http://www-1.ibm.com/support/docview.wss?rs=0&uid=swg21264690

    Needed configurations for new Notes/Domino 8 features to function

    Technote Available Online

    http://www-1.ibm.com/support/docview.wss?uid=swg21282123

    Client, Server & Template Interoperability:

    http://www-1.ibm.com/support/docview.wss?rs=0&uid=swg21264690http://www-1.ibm.com/support/docview.wss?uid=swg21282123http://www-1.ibm.com/support/docview.wss?uid=swg21282123http://www-1.ibm.com/support/docview.wss?rs=0&uid=swg21264690
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    Lotus WTS Enablement Notes Domino 8.5 STEW

    Applications

    While it is not necessary to rewrite your pre-existing applications, we stronglyrecommend testing your applications on Domino 8.5 before upgrading yourproduction application servers.

    Once your application has been tested, and the application server upgraded,you can consider modifying the application to take advantage of newapplication development functionality in Domino 8.5.

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    Lotus WTS Enablement Notes Domino 8.5 STEW

    Agenda

    Notes/Domino 8 Upgrade Path

    Tips, Tools, and Techniques for Upgrades

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    Lotus WTS Enablement Notes Domino 8.5 STEW

    Upgrade Process - Components

    Communication

    Tracking / Reporting

    Process Management / Resource Coordination

    Discover

    y

    Training

    Help Desk / Support

    MailFileUpg

    rade

    Client Installation

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    Lotus WTS Enablement Notes Domino 8.5 STEW

    Upgrade Process The 5 Principles

    Five guiding principles for a successful deployment:

    1. Planning

    2. Communication

    3. Minimization of Labor and Effort (Automation)

    4. Maximization of the Bang For The Buck (Bundling)5. Measurement and Management

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    Lotus WTS Enablement Notes Domino 8.5 STEW

    Principle #1 - Planning

    Know your environment.

    The information you should collect prior to your upgrade should include:User counts and types of users. (Executives, Desktop, Laptop, Kiosk, DWA, Notes

    Multi-user, Roaming, Citrix, and Mobile Device users)

    OS, Browser and Lotus software versions

    Hardware age and capacity

    Domino software upgrade procedures currently used in your organization

    Template Customizations

    Network Links (LAN/WAN, plus capacity)

    Backup and storage topology

    Other data stores, such as Websphere Portal servers, db2 servers, and WAS servers

    VPNs, DMZs, firewalls

    Third-party software (Virus Scanning, Spam Blocking, Backup, Monitoring, MobileDevice Support)

    anything else thats relevant

    Support Information for BES

    http://www-1.ibm.com/support/docview.wss?uid=swg21266138

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    Lotus WTS Enablement Notes Domino 8.5 STEW

    Principle #1 - Planning

    Anticipate future needs.

    Future capacity requirements and how they might be reduced with 8.5

    Things you want to change (Do first before upgrading)

    Implementing quotas or review disk space savings with DAOS

    Implementing a local replica model

    Implementing transaction logging (required for DAOS)Consolidating Servers

    Move to new hardware BEFORE or AFTER the upgrade, not recommended at thesame time.

    New features you want to deploy (some are enabled by default)

    Message Recall

    Direct Deposit of Admin Requests onto the target server

    Activity Logging (Billing feature only included in Domino 8 for legacy support)

    Domino 7 features, if upgrading from Domino 6.5..x

    Policies

    DAOS, DCT, Notes ID Vault, etc.

    L WTS E bl N D i 8 5 STEW

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    Lotus WTS Enablement Notes Domino 8.5 STEW

    Principle #1 - Planning

    Understand Co-existence Issues if going from Domino 6.5 to Domino 8.x

    Encryption Key length and large key support was changed in 8

    Support for Flat Certification for Notes IDs was removed in ND 7

    Mixed version clustered environments are supported but

    Resource Reservations (upgrade the RR Database to new design immediately)

    Smart Upgrade (For Notes 6.5.2 or earlier, Smart Upgrade download will not occur as

    a background task)Dont upgrade the template before the client. An 8.x mail template with a Notes 6.5

    client will cause issues.

    For users who delegate mail access to others, upgrade both clients to 8.x beforeeither mail template is upgraded.

    Out of Office. Notes 6.5 mail template users cannot utilize the new Out of Office

    router service on the Domino 8.x serverDomino 7 and 8 Policies will be ignored by Notes 6.5.x clients

    Domino 6 and 7 clients will not recognize DAOS

    L t WTS E bl t N t D i 8 5 STEW

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    Lotus WTS Enablement Notes Domino 8.5 STEW

    Principle #1 - Planning

    Understand the Prerequisites

    Things to consider at this stage include:

    Does your operating system meet the minimum requirements?

    Does your hardware meet the minimum requirements?

    Do you need to upgrade existing server hardware?

    Do you need to add or replace server hardware?

    Do you need to add more network bandwidth?

    Do you need to add more storage capacity?

    Does it make sense to consolidate?

    Does your backup system need updated?

    L t WTS E bl t N t D i 8 5 STEW

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    Lotus WTS Enablement Notes Domino 8.5 STEW

    Principle #1 - Planning

    -6 GB+8 GBNet change per

    1,000 mail files

    11 GB25 GB17 GBTemplate in 1,000Mail Files

    11 MB25 MB17 MBTemplate Only

    Mail 8 Template

    ODS 48 with

    Design note

    Compression

    Mail 8 Template

    ODS 43

    Mail 7 Template

    Out-of-the-Box Mail Template size comparison

    Note: Additional savings will be seen with DAOS see the DAOS presentation for moredetails.

    L t WTS E bl t N t D i 8 5 STEW

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    Lotus WTS Enablement Notes Domino 8.5 STEW

    Principle #1 - Planning

    Assemble the Stakeholders

    People and groups who need to be involved:

    CTO/CIO

    Users

    Client/Desktop Software team

    Deployment Team

    Domino Admin/Operations Team

    Help Desk/Support Team

    Network Admin

    Storage Admin

    Other Admins (Portal, WAS, DB2, Web Servers)

    Lotus WTS Enablement Notes Domino 8 5 STEW

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    Lotus WTS Enablement Notes Domino 8.5 STEW

    Upgrade Admin Server and System Databases

    Ensure the integrity of existing backups

    Clean up system files

    Review Notes.ini settings

    Back up system files

    Notes.ini, names.nsf, log.nsf, da.nsf, directory catalog, customized templates, third

    party add-ins, server.id Verify recent backups taken and retrievable

    Review Pre-Upgrade Checklist

    Review the Post-upgrade checklist

    Lotus WTS Enablement Notes Domino 8 5 STEW

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    Lotus WTS Enablement Notes Domino 8.5 STEW

    Principle #2 - Communication

    Things should be done in moderation, EXCEPT COMMUNICATION

    Its almost impossible to over-communicate with the user population.

    The 70/30 rule

    Ratio that has been determined through experience and not a variant of Pareto's80/20 rule

    Indicates that 70% of end-users will successfully complete an automated installation

    process without generating even a phone call for the support staffProvided the users are given proper communication of the roll-out plan as well as

    clearly written instructions on how the actual installation process if to be carried out.

    Any reduction in communication makes this ratio fall quickly.

    Communication is an investment from a project point of view

    Lotus WTS Enablement Notes Domino 8 5 STEW

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    Lotus WTS Enablement Notes Domino 8.5 STEW

    Principle #3 Minimize Labor / Effort

    Engineering is a small portion of the project costs, compared to the labor and effort

    required to deploy the client software. It is thus crucial to automate whenever and wherever possible.

    Benefits:

    Labor savings

    Guaranteeing a consistent environment.

    The 90/10 rule

    If the automation efforts deal with a population or scenario that represents less than10% of the base theres a good chance that the point of diminishing returns has beenreached.

    For client deployments, leverage software tools.

    Generic distribution products (e.g., ZenWorks, Tivoli, SMS, etc...).

    Products architected specifically for Lotus Notes client deployment (e.g., InstallShield,Automated Deployment Toolkit (ADT), InstallPump, Server Admin Plus, etc...)

    Built-In Tools (SmartUpgrade)

    Lotus WTS Enablement Notes Domino 8 5 STEW

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    Lotus WTS Enablement Notes Domino 8.5 STEW

    Principle #4 Maximize the Bang for the Buck

    An automated deployment is your opportunity to correct the sins of the past. This would

    include, but not be limited to:Relocating client code on the desktop;

    Set/Reset mail quotas;

    Tweak configuration settings;

    Enforce consistency (i.e., bookmarks, preferences, certification schemes andhierarchies, etc...).

    Look at local replicas

    Ensure a long-term return on investment resulting from reduced amounts of help deskcosts, take advantage of:

    Policies to improve consistency of the environment

    DDM improvements (modular correction actions, event clearing, etc.)

    Look at the architecture,

    Improve hardware

    Improve topology

    Re-balance or reduce loads (possibly consolidate)

    Lotus WTS Enablement Notes Domino 8 5 STEW

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    Lotus WTS Enablement Notes Domino 8.5 STEW

    Principle #5 Measurement and Management

    Take client and server benchmarks before upgrade, during pilot and during upgrade

    Understand current environment Identify and address issues before they become BIG issues

    Set and manage expectations

    Tracking and reporting during and after the deployment will ensure the success of theroll-out. It will permit to see:

    Any worrying trends and will alsoProactively address any issues that may come up, sometimes even before the users

    are aware of them.

    Will quantify the value and benefits of the migration project and help get support fromupper management for subsequent projects of this nature.

    Lotus WTS Enablement Notes Domino 8 5 STEW

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    Lotus WTS Enablement Notes Domino 8.5 STEW

    Best Practices for Upgrading

    Traditional approach

    Upgrade the Notes clients that the administrators will use to edit andoperate on the Domino Directory

    Upgrade the Administration Server of the Domino Directory design

    Replicate the Domino Directory to the other servers

    Upgrade the Hub Servers Upgrade the Mail servers

    Upgrade the SMTP servers

    Upgrade the Application / Web Servers

    Upgrade 3rd

    Party/Companion Product Servers Upgrade the Notes clients of Users

    Replace the design of mail files with MAIL85.NTF

    Upgrade to ODS 51

    Lotus WTS Enablement Notes Domino 8 5 STEW

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    Lotus WTS Enablement Notes Domino 8.5 STEW

    Upgrading Domino Servers

    Traditional approach continued

    Shutdown the Domino Server to be upgraded cleanly

    Install Release 8.5 of Domino

    Copy Customized Templates into place

    Run Design Task which refreshes design of system databases

    Run Updall Task

    Rebuilds views with design or collation changes

    Restart the Domino Server

    Proceed to Next Server

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    Lotus WTS Enablement Notes Domino 8.5 STEW

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    Lotus WTS Enablement Notes Domino 8.5 STEW

    Best Practices for Upgrading

    Alternate approach

    Upgrade the Notes clients that the administrators will use to edit andoperate on the Domino Directory

    Upgrade the SMTP servers

    Upgrade the Mail servers

    Upgrade the Notes clients of Users Replace the design of mail files with MAIL8.NTF or MAIL85.NTF

    Upgrade the Application / Web Servers

    Upgrade 3rd Party/Companion Product Servers

    Upgrade the Hub Servers Upgrade the Administration Server of the Domino Directory

    Lotus WTS Enablement Notes Domino 8.5 STEW

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    otus S ab e e t otes o o 8 5 S

    Best Practices for Upgrading

    Alternate approach

    When upgrading the first spoke server

    Install Domino 8 or 8.5

    Copy customized templates in place

    Run Design Task (updates design of system databases)

    Run Updall Task (rebuilds existing views)

    Copy upgraded Domino Directory to network Share

    Remove Domino Directory Template(PUBNAMES.NTF)

    Restart the server

    Proceed to Next Server (schedule time to swap the in the Domino Directory from thenetwork share)

    Lotus WTS Enablement Notes Domino 8.5 STEW

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    Upgrading Domino Servers

    Alternate approach

    When upgrading the first next server

    Shutdown the Domino Server to be upgraded cleanly

    Install Release 8 or 8.5 of Domino

    Copy Customized Templates into place

    Upgrade Domino Directory

    Copy already upgraded Domino Directory from Network Share

    Run Design Task which refreshes design of system databases

    Run Updall Task

    Rebuilds views with design or collation changes

    Remove Domino Directory Template

    Restart the Domino ServerProceed to Next Server

    Lotus WTS Enablement Notes Domino 8.5 STEW

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    Release 8.0.1 64-Bit Domino for AIX and Windows

    32 Bit Domino to 64 Bit Domino Upgrade

    All existing full-text indexes will be discarded and rebuilt

    Windows Only

    All existing views currently built will be discarded and rebuilt

    Best Practices just recommended for upgrading a Domino server to 64 bitDomino still hold true

    Updall process will take longer to run

    See Appendix for how to use indirect files to have multiple processes running at once

    Lotus WTS Enablement Notes Domino 8.5 STEW

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    Domino 8.5 Feature Upgrade Considerations

    Notes ID Vault

    Ensure all clients are upgraded prior to enabling Determine how the vault will be implemented, will you use policies with it, what the

    configuration will be, etc.

    Validate client types (not supported for iNotes at this time)

    Ensure id files are backed up (or harvested) prior to implementation

    DAOS Requires transaction logging and ODS51 validate environment updates

    Validate backup solutions with DAOS repository and transaction logs

    Review backup best practices and restore options prior to implementation

    Validate estimates of disk space reclaimed prior to allocating disk for other options,

    etc. Roaming users

    Validate policies and configuration

    Determine roaming file locations and user access to possible new locations

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    Lotus WTS Enablement Notes Domino 8.5 STEW

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    Upgrade the Notes Clients

    Notes 8 provides the following choices for deploying the client:

    Manual Installation

    Smart upgrade:

    Users receive a notification to upgrade their client.

    Can specify deadline for upgrade

    Can specify groups of users to upgrade

    Built-in tracking capability

    Can use with Seamless Mail Upgrade

    Software located on server

    A native process to the client

    Implemented through a background client process

    Further defined with the use of a Desktop Policy

    Available for Linux desktop with Release 8.0

    3rd Party

    You may customize the installation so that users install only the features theyneed

    Lotus WTS Enablement Notes Domino 8.5 STEW

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    Upgrade the Notes mail file and application designs

    Can use the Domino convert task or Seamless Mail upgrade (in conjunction

    with Smart Upgrade)

    If you do not want to automatically enable design note compression for mailfiles, deselect the option in the Notes 8.x mail template (mail8.ntf ormail85.ntf) before using it for new and existing mail files.

    Lotus WTS Enablement Notes Domino 8.5 STEW

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    Upgrade the ODS (optional)

    Provides potential improvements for I/O and folder optimization

    Requirement for new features

    Database names list for user renames

    Design compression

    DAOS

    Document compression

    Highly recommended you ensure Domino server is stable at the new Domino8.x code level before upgrading the ODS of your database.

    Lotus WTS Enablement Notes Domino 8.5 STEW

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    On Disk Structure Change

    Release 6 and Release 7 both utilize ODS 43

    Admins loved this and found upgrades from 6 to 7 a snap

    Prior to Release 8, an ODS upgrade occurred the first time a database wascompacted following an upgrade

    Domino 8.0 is ODS48; Domino 8.5 is ODS51

    With Release 8.0, an upgrade to ODS48 or ODS51 is optionalCREATE_R8_DATABASES=1 in notes.ini

    A copy-style compaction of database is done.

    e.g. (n)compact c names.nsf

    Although optional, ODS48 or ODS51 is required to enable some newfeatures and performance improvements in Release 8 or 8.5

    Lotus WTS Enablement Notes Domino 8.5 STEW

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    Features Requiring ODS48 or higher

    Enhanced User Activity Logging

    Reads & Writes become Reads, Adds, Updates & Deletes

    Lotus WTS Enablement Notes Domino 8.5 STEW

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    Features Requiring ODS48 or higher

    Optimized User Renames and Deletes

    Major improvement in AdminP processing time

    I/O Reduction and Performance Improvements

    On-Demand collation builds (MAIL8.NTF and ODS48 takes advantage)

    Database Design compression

    New databases created from mail8.ntf are 11 mb with Design Compression comparedto 27 mb without

    Document Data Compression (Release 8.0.1)

    Tests have shown anywhere from 25% - 40% size reduction when data compressionhas been enabled

    Not recommended on databases that have a high read to write ratio e.g. names.nsf

    DAOS (Domino Attachment and Object Service) requires ODS51

    Lotus WTS Enablement Notes Domino 8.5 STEW

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    Best Practice Upgrading to ODS48 or higher

    Shutdown the Domino 8 Server Cleanly

    Set CREATE_R8_DATABASE=1 in notes.ini

    Optionally enable Database Design and/or Document Data compressionprior to doing initial conversion from ODS43 to ODS48 so only a single copy-style compaction is needed

    (n)compact n v mail

    Run compact task using copy-style switch

    (n)Compact c

    Determine if you should add other switches into the compact command toenable DAOS, etc.

    Restart the Domino 8.x Server

    Lotus WTS Enablement Notes Domino 8.5 STEW

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    When inheritance is enabled on mail fileDesign Task may disable property on down-level server

    Disabled property will then replicate to Release 8 Server

    Workarounds

    Disable Design Task on down-level serversDisable Inheritance on replicas on down-level servers

    Set Inheritance to StdR8Mail on all replicas

    Upgrade all servers to Release 8.x

    Deployment Experiences - Design & Document DataCompression or DAOS, etc.