UniversityInformationPacket2016-2017

Contents

I. Global Brigades Overview

II. Where We Work

III. Health and Development Programs IV. University Chapters

A. Campus Chairperson Role B. Starting a Chapter

C. Student Leader Resources

V. Booking Brigade Travel VI. Brigade Logistics

A. Transportation B. Lodging C. Communities

VII. Student Safety

A. Security B. Emergencies & Emergency Procedures

C. Insurance

VIII. University Indemnification Agreement

IX. Contact Global Brigades

globalbrigades.org

Global Brigades Overview

Global Brigades is the world’s largest student-led global health and sustainable development organization. Since 2004, Global Brigades has mobilized thousands of university students and professionals through eight skill-based service programs to improve quality of life in under-resourced communities through partner organizations in Honduras, Nicaragua, Panama and Ghana. Brigades Def’n. Groups of passionate volunteers who mobilize toward positive social change

Mission To empower volunteers and under-resourced communities to resolve global

health and economic disparities and inspire all involved to collaboratively work towards an equal world

Vision

To improve equality of life by igniting the largest student-led social responsibility movement on the planet

Global Brigades works with rural communities in Honduras, Nicaragua, Panama, and Ghana to address the major health and development needs in the region

through a holistic and sustainable approach.

Since 2004, Global Brigades has mobilized more than 57,000 volunteers to support more than 500,000 community members in Central America and West

Africa.

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Where We Work

Honduras Panama

Years in operation: 12 Years in operation: 8

First brigade: Summer 2004 First brigade: January 2008

Headquarters: Tegucigalpa Headquarters: Panama City

Regional focus: El Paraíso, Regional focus: Panama Este, Francisco Morazán, Valle, Darién, Coclé, Panama Oeste

Choluteca

Nicaragua Ghana

Years in operation: 5 Years in operation: 5

First brigade: April 2011 First brigade: March 2011

Headquarters: Estelí Headquarters: Winneba

Regional focus: Estelí, Regional focus: Ekumfi Jinotega, León

….

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Health and Development Programs

Business MISSION: We empower rural communities in Panama and Honduras, without access to financial services and business guidance, to become more economically stable by providing micro-enterprise consulting, financial planning assistance and strategic investment. Business Brigade volunteers work with community bank loan officers to consult potential borrowers on improving financial sustainability. Volunteers provide rural communities with the educational, financial, and organizational resources necessary to sustainably drive their own economic development. The business brigade volunteers serve as a catalyst to loan borrowers, providing consulting methodologies, financial workshops and donating a “capital investment” to the community bank to back the loan. Between brigades our in-country team maintains relationships with the community bank and borrowers to provide follow-up and measure outcomes.

Dental MISSION: We provide immediate, restorative, and preventative dental services in rural communities without access to oral care otherwise. Our current focus is in Nicaragua, Honduras and Panama. Dental Brigade volunteers have the opportunity to shadow licensed dentists in urgent and preventive dental services in communities with limited access to healthcare. Dental Brigades also focuses on prevention with dental hygiene workshops. Between brigades, the in-country team maintains relationships with the communities to provide follow-up to ensure any dental procedures were successful and to conduct community health worker trainings to empower local leaders to perpetuate a consistent level of dental care. In conjunction with the Medical Brigades program, over 80 groups of passionate volunteers systematically travel to Central America to establish mobile dental clinics in over 80 of our community partners. Each of our community partners receives a brigade every 3 to 4 months where hundreds of patients are treated with fillings, cleanings and extractions, and are given dental hygiene workshops.

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Engineering MISSION: We empower student volunteers to work with Honduran community members to provide them with sustainable engineering solutions to their water problems. Engineering Brigade volunteers work with local engineers and technicians to assess water problems in communities, select feasible solutions, plan and design water projects, and provide technical follow-up on completed systems. The in-country team identifies communities with varying levels of need; communities that Engineering nor Water brigades have ever visited, communities identified as being in need of a design, and communities with completed projects in need of follow-up. Engineering volunteers get a real world field experience working in communities to provide technical support while learning to be a global engineer in a new cultural context. Volunteers are faced with the challenge of creating engineering solutions alongside community members while accounting for budget restrictions, local materials, education level, and appropriate technologies. When plans and designs are complete Engineering and Water brigades move forward in the construction of water systems.

Environmental MISSION: We empower rural communities in Panama to reverse degradation and preserve their environment through sustainable agriculture, waste management, and education programs. Environmental Brigade volunteers work with Global Brigades staff and community members to promote environmental sustainability through hands-on learning. Volunteers participating in Environmental Brigades help construct, maintain, and educate community members about the “Model Farm,” a sustainable agriculture project using multiple components and projects to combat the degradation of soil, promote environmental and financial sustainability, and ensure food security. Through interactive sustainable agriculture projects and educational workshops, volunteers provide the education and physical assistance necessary for community members to sustain long-term behavioral change that will benefit the well being of themselves and their surrounding physical environment.

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Human Rights MISSION: We empower rural communities in Panama to overcome the obstacles that often impede the fundamental human right of access to justice through legal counsel and educational workshops. Human Rights Brigade volunteers work with Panamanian lawyers to provide pro-bono legal consulting. Volunteers provide services to remote communities using a free legal clinic model, where volunteers shadow and assist lawyers as they provide legal consulting to community members. Additionally, volunteers work alongside Panamanian lawyers on select family law cases. Volunteers perform interviews and intake procedures that are used by Human Rights staff to resolve the cases. Volunteers will facilitate two education workshops that focus on explaining complex issues such as gender vs sex, legal methodologies to prevent violence and discrimination, why children stop pursuing education, and sexual rights in Panama.

Medical MISSION: We work with licensed medical professionals and community health workers to provide comprehensive health services in rural communities with limited access to health care. Our current focus is in Honduras, Nicaragua Panama and Ghana. Medical Brigade volunteers have the opportunity to shadow licensed doctors in medical consultations and assist in a pharmacy under the direction of licensed pharmacists. Each of our partner community receives a brigade every 3 to 4 months where hundreds of patients are treated and volunteers deliver public health workshops. Between brigades our in-country team maintains relationships with the communities to provide follow-up and to conduct Community Health Worker (CHW) trainings to empower local leaders to sustain a consistent level of healthcare. Electronic patient records are collected for future visitations and to monitor overall community health trends.

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Public Health MISSION: We empower rural communities to prevent common illnesses through in-home infrastructural development, community leader training, and health education. Public Health Brigade volunteers empower under-resourced communities in the developing world to decrease life-threatening diseases by improving home infrastructure and providing public health education. Working side-by- side with community members, volunteers construt several in-home infrastructure projects, including latrines and eco-stoves. These projects were chosen based on observations of medical brigade patient records, which illustrated high levels of respiratory, diarrheal, and other preventable diseases caused by poor in-home health infrastructure.

Water MISSION: We empower communities to access sufficient clean water through infrastructural development, water treatment, community leader training, and education. Water Brigade volunteers assist in designing and implementing water systems to prevent water related illnesses in communities with limited access to clean water. In-country team members work with community leaders to design large-scale water systems for the entire community. Once planning and design is complete, volunteers work side-by-side with community members to construct the water system. Additionally Water Brigades and its volunteers provide education and training so that the community can properly administer, operate, and maintain their water system. A Water Council and Basic Sanitation Committee are established in communities to ensure the sustainability of the community’s system as well as to improve sanitation and hygiene practices.

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University Chapters Students interested in a specific program can start a chapter at any undergraduate or graduate university campus in a country where a Global Brigades entity has been established. Currently, there are registered organizations in the USA, Canada, UK, Ireland, and Germany. The chapter makes a commitment to go on at least one brigade a year in conjunction with Global Brigades ’s approved partners in Honduras, Nicaragua, Panama, and Ghana. Every GB program implements community-driven projects, which are accomplished through student-led, 7-9 day brigades. In-country staff members prepare and maintain the work of brigades by following a structured community and project selection process, fostering strong community relationships and administering proper training for community leaders. Each chapter is a critical link in a systematic movement to deliver health and development solutions in under-resourced communities and also plays a pivotal role in the strategic direction of the organization. Global Brigades is a student-led organization that was originally started by students and will always grow through the continued input of student ideas and student volunteers. Each Global Brigades entity, such as GB USA, has an independent Board of Directors that call upon student leaders and their ideas to improve programming and impact through dialog with community members.

Campus Chairperson Role

In May 2011, Global Brigades began a new initiative in which chapter leaders have the opportunity to elect a Global Brigades Campus Chairperson. The principal objective of having a Campus Chairperson structure is to provide dedicated leaders with an opportunity to take on a greater leadership role on their campuses and within the national organization. On campus, this individual will act as a designated leader to empower and assist all of the existing Global Brigades chapters, ensuring they are strong, sustainable, and encouraging them to work together and share the necessary tools to be successful in planning their brigades. On a national level, Campus Chairpersons will have official voting rights to help drive future changes of and maintain Global Brigades’ student-led culture.

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Starting a Chapter

Global Brigades currently has over 400 chapters across the US, Canada, UK, Germany, and Ireland. Starting a university chapter is a very simple process. The most important step is registering as a student organization through the university. Your Global Brigades Advisor is available throughout this process and is happy to speak with any university administrators who have questions. The remainder of this packet has more information regarding operations in-country, including accommodations, safety protocols, emergency procedures and insurance provided. Global Brigades provides the students with resources and support throughout the process of starting the chapter and preparing for the brigade.

Here are the 8 simple steps to starting the chapter and planning a brigade:

Campus Form Set Brigade

Leadership

Recognition Dates

Team

Fundraise Book Travel Recruit

Volunteers

Program- Specific Brigade Repeat!

Prep

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Student Leader Resources A student leader will work with several staff members throughout the brigade planning process. After a chapter receives university recognition the student leader will work with their Chapter Advisor to select brigade dates. Once brigade dates are set, the student leader will be connected with a Program Associate who is a Global Brigades staff member living and working in the program country. The Program Associates will work with the student leader to arrange all brigade logistics including fundraising, recruitment, and flight booking. Student leaders also have access to the Volunteer Resource Site (fundraise.globalbrigades.org/volunteer-tools), which includes a variety of resources including a step-by-step guide on how to plan a brigade. Within Global Brigades, each team of university leaders learns how to run their own development organization: mobilize their team, fundraise, keep accounting records, network with others and plan community projects in developing countries. All of this takes place with the support of experienced professionals and the backing of an insured, registered non-profit to take on liability. Global Brigades student leaders leave with experience in project management, organization and networking, which helps them build the skills and knowledge they need for the next step in their college career.

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Booking Brigade Travel Global Brigades has streamlined the travel booking process to ensure the safety of the volunteers and to simplify international travel planning for our volunteers. How it works: Every university chapter will work through Program Associate to secure travel arrangements for their entire group and will not have to work with an outside travel agency. Once a chapter sets travel dates, the Program Associate first confirms with the in-country Program Lead that the dates work with the partner community(s). Upon confirmation, the Program Associate will work with the Global Brigades Travel Team to book tickets. There are two main reasons for this process: safety and the ability to fundraise for airfare. Safety: All planning will go through a single Program Associate who lives in-country and will likely be the one joining their brigade. This ensures little confusion around when groups are arriving and that brigade groups travel together. Coordinating the pick-up of more than 8,000 annual volunteers without consistent on-the-ground contacts would be nearly impossible. Additionally, if any flights are cancelled or delayed the Program Associate serves as emergency contacts for students and parents. If either the arrival or departure flight is cancelled or delayed, GB will make sure that students have the information needed for the next flight and will work with the airline or Brigade Coordinators to provide the group lodging and food if needed. If you have any questions related to flight information, please contact the chapter leader or the assigned Program Associate.

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Brigade Logistics

Transportation

Which cities do volunteers fly into? Honduras: The majority of flights arrive into and depart from Toncontin International Airport (TGU) in Tegucigalpa, Honduras. If pricing is significantly more competitive, GB can also accommodate flights into Ramón Villeda Morales International Airport (SAP) in San Pedro Sula, Honduras. Nicaragua: All flights arrive to and depart from Augusto C. Sandino International Airport (MGA) in Managua, Nicaragua. Panama: All flights arrive to and depart from Tocumen International Airport (PTY) in Panama City, Panama. Ghana: All flights arrive and depart from Kotoka International Airport (ACC) in Accra, Ghana. Who picks up volunteers from the airport and where do they go? GB Program Associates work directly with the team on the ground and local Brigade Coordinators to ensure a timely pick-up for all volunteers. The Brigade Coordinators will be waiting for every group at the airport and will have adequate transportation for the volunteers and their luggage. The volunteers will then be transported to the secured compounds, which are located approximately 1 -4 hours away from the airport, away from the cities in very safe and secure rural areas. How will I know when the volunteers have arrived? All volunteers provide their Program Associate with emergency contact information. Emergency contacts will be notified by email once the group arrives safely in-country. What kind of transportation is provided in the brigade? All Global Brigades entities use trucks, land rovers and buses to transport volunteers and their luggage. All of the vehicles are safe, registered, insured, and prepared to be driven through Honduran, Nicaraguan, Panamanian, and Ghanaian terrain. All of the drivers are screened, trained, and knowledgeable of all emergency protocols.

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Lodging Honduras

El Censo: Located approximately 1 hour and 30 minutes east of Tegucigalpa, volunteers will enjoy a beautiful view of green pastures, sugar cane fields, and distant mountains. Global Brigades Honduras has used the El Censo facility for many years, and it has housed hundreds of brigaders. Here, brigaders will sleep on bunk beds and be provided sheets, towels, and pillows. Posada Azul: Located approximately 1 hour and 30 minutes east of Tegucigalpa, volunteers enjoy a view similar to that at El Censo. Global Brigades Honduras has used the Posada Azul facility for more than 5 years and it has housed hundreds of brigaders. Hotel y Club Morzan: Hotel y Club Morzan sits along the Pan-American Highway in the south of Honduras. It is located in the town of San Lorenzo, a fairly large town in the department of Valle. Here, brigaders can enjoy the hotel pool and several indoor and outdoor lounge areas. Global Brigades has used this hotel for approximately four years, since Medical and Dental brigades began working in the South of Honduras.

Nicaragua Estelimar: Surrounded by the mountains, Estelimar is 10 minutes from downtown Estelí. Volunteers will stay in dorm-style rooms and will be provided with sheets and towels. The lodge has a pool and staff to prepare the food. Bathrooms and showers are available, and the gated lodge is a safe place for brigaders to stay. Insfop: The Insfop lodging facility is located near the south entrance to Estelí in Northern Nicaragua. Here, brigaders enjoy a compound facility with various meeting spaces, dining areas, and walking trails. Global Brigades Nicaragua began using this facility in 2015. La Cartuja: This lodging facility is located in Matagalpa, about 150 kilometers from the capital of Managua. It is built on a high point above the city of Matagalpa and is surrounded by temperate forests. This location means that temperatures may be cooler at night in the higher altitude than down in the city.

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Panama San Carlos: The San Carlos facility is an hour and a half away from Panama City in the direction of the Cocle province. Here, brigaders enjoy a beautiful view of the Pacific Ocean, as well as field space, a swimming pool, and beach access. Bed sheets are provided, but towels, toiletries and pillows are not. Brigaders lodge in dorm-style bunk beds. Pro Niños: Pro Niños is located in the Darien province, approximately 4 hours east of Panama City. Brigaders have views of green pastures and distant mountains, as well as access to a soccer field and hiking path. Like San Carlos, the facility provides bed sheets but not towels, pillows, or toiletries. Global Brigades has used the Pro Niños facility for several years, and it has housed hundreds of brigaders.

Ghana Windy Lodge: Windy Lodge is the primary lodging facility for all brigades to Ghana. Located in the town of Winneba, approximately 2 hours west of the capital, brigaders enjoy semi-private rooms with bathrooms, and spacious common areas. The communities served during the brigade are typically within an hour drive from Windy Lodge. For more information regarding Global Brigades lodging facilities and other facilities not listed, visit fundriase.globalbrigades.org/brigader-tools-travel-lodging. How soon can I find out where the volunteers are staying? Lodging and accommodations are highly dependent on group size and number of groups arriving to the country in a given week. Therefore, Global Brigades in-country staff will not have specific lodging assignments until two to four weeks before the brigade. Please ask the chapter leader or Program Associate for this information.

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Communities In Honduras, Nicaragua, Panama, and Ghana communities are located in rural and remote areas where there is little to no crime. Before entering a community, the Global Brigades Research and Evaluation team collects baseline data, assesses community needs, and secures buy-in from the community leadership. Each community is visited by the Executive Director and transport/logistics team to ensure that it is secure and safe for transporting the volunteers to and from the community. If the Global Brigades leadership team ever feels that the safety of volunteers is compromised in any way, volunteers would be immediately withdrawn from the community. All communities must be accessible through paved roads or well-maintained dirt by normal vehicles equipped with four-wheel drive. The time of accessibility to the location should be within 1 to 3 hours from where the volunteers are staying. GB Honduras works in the Francisco Morazan, El Paraiso, and Valle regions of Honduras. GB Panama works in the eastern and western regions of the Panamá province and in the Darién province. GB Nicaragua works in the Estelí, Jinotega and León regions. GB Ghana works in the Ekumfi district. To see the list of communities that GB currently serves in Honduras, Panama, Nicaragua, and Ghana please visit to the Global Brigades website.

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Student Safety The safety of the volunteers is Global Brigade’s number one priority and is the single most important consideration when entering a community or choosing a project. Global Brigades has developed and implemented specific safety protocols and policies in each programming country to reduce the risk of danger. Additionally, each country has specific emergency procedures to ensure that Global Brigades staff can handle any situation appropriately. Global brigades also conducts regular risk assessments in each programming country, which evaluates the current political situation, the location of compounds and communities, and transportation provided to volunteers.

Security What kind of security and staff is provided? Every group is accompanied by at least one trained Brigade Coordinator, a full logistics team, and trained drivers. In Panama, groups are accompanied by a paramedic and in Honduras, a police officer and military personnel accompany groups. While in the community, Brigade Coordinators are in charge of maintaining a professional and safe work environment for the volunteers and the community. All coordinators are trained to assist in first aid emergencies that may occur during the brigade. Special transportation is on-call 24/7 during the brigade in case of emergencies or complete evacuation from the location. What is the relationship with the local government and police? Honduras: GB Honduras maintains longstanding relationships with the US Embassy, national and local police, and national military. All the entities above are aware and supportive of volunteer activities and have worked together successfully for years to support the volunteers. Global Brigades’ projects in Honduras are only done in rural areas where crime is low (if barely existent) and where relationships have been long established. Panama: GB Panama works directly with the National Ministry of Health to implement all health programs and is supported and nationally recognized by the US Embassy. GB Panama has formed a strong relationship with local police, municipalities, and community representatives in the region.

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Nicaragua: GB in Nicaragua has developed strategic partnerships with the ministry of health to develop and implement programming. Additionally, local teams have formed relationships with local police and community representatives in the region to secure operations. Ghana: GB Ghana works directly with the national Ministry of Health to implement all health programs and its supported and nationally recognized by the US Embassy. GB Ghana has formed a strong relationship with local policy, municipalities, and community representatives in the region. What is the involvement of the US Embassy and State Department? Through the Smart Traveler Enrollment Program (STEP), A Program Associate contacts the US Department of State on behalf of each brigade to provide the names of volunteers traveling and the exact regions of where they will be staying during their time in-country. Additionally, Global Brigades entities are in close contact with the Embassy and are notified of any safety advisories. What criteria does Global Brigades use when selecting transportation vendors? All vendors must be in full compliance with all local laws and regulations required by the government in order to transport passengers. All vehicles must be recent models and in excellent working condition. All drivers must posses the appropriate special driver’s license that is required by the local government, qualifying them to drive the types of buses that are provided. In order to obtain this license, drivers must pass a special driving test administered by the government. Lastly, Global Brigades only works with established vendors in the transportation field who have extensive experience in the business of transporting passengers.

Emergencies What is the risk of a volunteer getting ill or injured? Illness or injuries have been infrequent and within expectation with the nature of the service work. For example, a small number of volunteers have broken bones or contracted an illness that was treated immediately with the medicine available to the doctors on staff. All incidents that may occur are handled in conjunction with the emergency procedures of the in-country team. A very small amount, far less than 1%, of volunteers have reported to having been diagnosed with malaria or dengue fever upon returning home as the incubation time is longer than one week.

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What if a volunteer gets sick? Should a volunteer get sick or hurt during a brigade, one of the doctors on staff will attend to the volunteer and have access to an abundant inventory of medication to treat. If the volunteer needs additional attention they will be promptly taken to a nearby clinic or hospital according to that country’s medical procedure plan. The volunteers do not work in communities that are further than three hours away from a hospital. Do Brigade Coordinators have cell phones? Yes, Brigade Coordinators have cell phones; however, these are only to be used in case of an emergency. If a volunteer needs to be in contact with a family member or friend in the US, it is highly recommended that they purchase an international plan on their cell phone. Do volunteers have access to internet and phones? Access to phones and internet is available for emergency situations because phone and internet plans are very expensive in the rural areas of the country. If volunteers would like to have reliable access to a phone throughout the week, we recommend they purchase an international plan prior to arriving in country. Can I see an itinerary of the brigade? The chapter leader or Program Associate will be able to provide anyone with an itinerary of the upcoming brigade. General example itineraries can be found in the Program Overview section of the Global Brigades website. Are the volunteers ever alone? Volunteers are never left alone; they have local staff members accompanying them and are always told to NEVER wander off alone. What if the group has to be evacuated? In the event the volunteers must be evacuated, there is an established Emergency Evacuation plan in place in each program country. All volunteers are covered by the Global Brigades emergency evacuation insurance policy. Global Brigades staff will work with the Brigade Coordinators, local embassy, and airlines to ensure that the group departs immediately and safely.

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Whom do I contact in case of an emergency? If there is an emergency situation where the family needs to get hold of the volunteer immediately, please contact the appropriate team members listed below. Honduras: Luis Quan – Interim Executive Director, +504-9488-7997 (Honduran Mobile) Oscar Fajardo, Logistics Supervisor +504 9480 0898 (Honduran Mobile) Nicaragua: Wilmer Arostegui – Program Officer, +505-8539-5320 (Nicarguan Mobile) Stephane Pillon – Operations Officer, +505-8720-1654 (Nicaraguan Mobile) Panama Gabriela Valencia – Executive Director, +507- 6083-1756 (Panamanian Mobile) Pablo Garron – Program Officer, +507-6215-3125 (Panamanian Mobile) International Office: Advising Team - +1-206-489-4798 For after hours support call 1-206-489-4798 or email admin@globalbrigades.org General safety precautions As with any travel to foreign country, all volunteers should remain aware of their surroundings and never stray from their group. Should they feel uncomfortable for any reason at any time, they should immediately speak with their Brigade Coordinator or a staff member. Global Brigades places the utmost emphasis and importance on maintaining and adhering to strict emergency policies and procedures, while acknowledging that no single plan can address all contingencies.

Emergency Procedures All volunteers are automatically enrolled in Global Brigades’ travel insurance policy, provided by Core Travel Insurance (www.coretravelinsurance.com). Policy Number: BTAB-50383-371 Global Brigades has established emergency procedures around Core Travel’s insurance policy, underwritten by Axis Insurance Company. The insurance covers the volunteer for treatment of medical or emergency needs for the duration of their Brigade in Honduras, Nicaragua, Panama, or Ghana.

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In an event of an emergency the on-site GB Coordinator is responsible for the following:

A. Attending to the immediate needs of the volunteers involved B. Removing other volunteers from danger C. Contacting (as appropriate) local medical emergency officials,

law enforcement officers, the U.S. Embassy/Consulate, and the GB headquarters

D. Telephoning volunteer’s international travel insurance provider (Axis Insurance Company) to coordinate Emergency Medical Transportation if needed. The Coordinator will call Europ Assist at: +1-866-690-5111 (in the USA) or +1- 202-659-7776 (outside the USA) and provide:

• Volunteer’s name, • Volunteer’s policy identification number • Coordinates of distress location • A phone number in which they can be reached

(Coordinator’s cellular phone) E. During a medical emergency, GB Coordinator shall ensure that the

volunteer is accompanied by at least one local staff member and one non-native staff member.

F. If in a remote area without cellular access, the volunteer will be transported to the nearest clinic/hospital. Below is a list of local clinics/hospitals in the proximity of the brigade site and their contact info:

Honduras Clínica Santa Rosa de Lima: +504-2754-6745 Hospital y Clínicas Viera: +504-2237-7136 Honduras Medical Center: +504-2236-7700 (Rina Gomez: +504-2280-1579) Medical Rescue: +504-239-9999

Nicaragua Hospital Metropolitano Vivian Pellas: +505-2255-6900 Hospital Regional de Estelí: +505-2713-6300

Panama Hospital Nacional: +507-207-8110 Hospital San Fernando: +507-305-6305 Hospital Punta Pacifica: +507-204-8000

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Hospital de Chepo: +507-296-7211 Centro de Salud Santa Fe: +507-299-6273 Medical Rescue: +507-236-6060

Ghana Trauma and Specialist Hospital Winneba): +233-20-965-7173 Korle Bu Teaching Hospital (Accra): +233-302-665-401

G. If there are not any medical facilities to transport the volunteers,

the Coordinator will call a private emergency transportation company. Below is a list of the names and telephone numbers of possible emergency private transportation companies:

Honduras Red Cross: +504-2227-7575 MediPed: +504-235-4304, +504-2231-1521 RescateMovil: +504-239-9994, +504-2225-1925

Panama Red Cross: +507-228-2187 EMI: +507-236-6060 VIVE: +507-279-3111

Nicaragua Police: 118 or +505-2713-2615 Red Cross: 119 Fire Department: +505-2713-2413

Ghana National Ambulance Service: +033-232-0111 or +024-326-6365 Trauma and Specialist Hospital’s Ambulance Service: +020-711-8686

Local GB headquarters in-country is responsible for:

A. Contacting GB Executive Director of the country B. Transcribing a call log of all calls and activities pertaining to the incident C. Obtaining the following information from the on-site coordinator:

• Name of Brigade Coordinator, and volunteer at risk • Identity of any other individual(s) involved, if applicable • Brief description of accident, illness or emergency

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• Location of incident – address, city, country • Assisting to determine proximity to nearest hospital/clinic • 2 cell phone numbers where the at risk volunteer can be reached • Verify calls have been placed or place calls on behalf of on-

site coordinator to emergency response services and U.S. Embassy/Consulate if situation warrants

D. If the emergency resulted from a natural disaster, an act of terrorism, or an act of war, GB headquarters staff should ask for detailed answers to all of the following (if applicable):

• What was the terrorist target of unrest, if event was political? • What is the intensity of the emergency or political unrest • Are there military or emergency personnel already on-site? • What is the advice of the nearest U.S. Embassy/Consulate? • Is there availability of food, water, and medical supplies? • How able are our volunteers and staff to travel? • Is continuation of the brigade feasible?

E. Instruct Brigade Coordinator to call again after emergency response team or law enforcement has arrived.

F. In an event of an emergency other than illness or isolated accident, call the U.S. Department of State Citizens' Emergency Center at 202/647-5225 for suggestions or assistance. Continue coordination throughout emergency.

G. Contact the CEO of GB USA, Shital Vora H. Once important facts have been collected, GB USA in conjunction

with the in-country entity, will assemble a task force in order to: • Contact family members of the volunteers involved in the incident • Address immediate actions necessary to maintain security and

health of volunteers and Global Brigade staff • Identify appropriate steps to take abroad (addressing student

reactions, creating written action plan, sending family members to program site, etc.)

• Implement evacuation plan outlined below (if necessary) • Prepare a list of persons to be alerted (parents/family) • Assess the impact of the event once ended and document

all actions taken in written report

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Evacuation Plan for all GB Staff and

Volunteers Honduras

If the disaster event or political unrest occurs in the north of Honduras, including Tegucigalpa, all GB staff and volunteers will rendezvous in La Ceiba at the following address:

La Quinta Hotel Carretera Pavimentada

La Ceiba, Honduras If the disaster event occurs in the south, all GB staff and volunteers will rendezvous at the headquarters in Tegucigalpa at the following address:

Global Brigades Honduras Colonia Miraflores

12 Ave. B 49 Casa 3715 Frente Convento Sagrada Familia

Tegucigalpa, M.D.C Nicaragua If the disaster event or political unrest occurs in Nicaragua, all GB staff and volunteers will rendezvous at the headquarters in Estelí at the following address:

Global Brigades Nicaragua Del Cafetin El Quesito, 1 cuardra al este, ½ cuadra al norte

Esteli, Nicaragua If a situation warrants evacuation out of Honduras or Nicaragua completely, all GB staff and volunteers will rendezvous in Panama City, Panama at the following address:

Global Brigades Panama Camino Real de Bethania

Calle Rue del Espiritu Santo (Calle 70 Oeste) Casa #966 Panama City, Panama

Panama If unrest occurs in parts of the country outside of Panama City, all GB staff and volunteers will rendezvous at the headquarters in Panama City at the following address:

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Global Brigades Panama Camino Real de Bethania

Calle Rue del Espiritu Santo (Calle 70 Oeste) Casa #966 Panama City, Panama

In case of unrest or disaster in Panamá City, all volunteers and guests will rendezvous in the city of Penonomé of Coclé Province at the following address:

Hotel Dos Continentes Panamerican Road, next to Global Bank in front of Esso Gas Station

Penonomé, Panama Tel: (507) 997-9325

Ghana If the disaster event occurs in the Central Region, all staff and volunteers will rendezvous at the following address:

Windy Lodge Hotel Adjacent to Ghana Police Command and Staff College, Winneba

OR

Windy Lodge Hotel 3 minutes drive from Winneba Junction to UEW North Campus

If the disaster event continues, all volunteers will rendezvous at the US Embassy:

US Embassy

Ring Road East P.O. Box 194

Accra, Ghana Telephone: +233-21-775-348

After Hours Emergency: +233-21-775-297 Fax: +233-21-776-008

Any and all transportation and relocation costs related to the disaster will be covered by the GB entity in the country in which the disaster took place. In the event of disaster and emergencies, all GB staff will have their ID, proof of medical insurance, and contingency funds with them at all times to assist the volunteers.

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Insurance Coverage

Below is a description of the Emergency Accident Insurance under which all volunteers are covered. All volunteers may elect to increase their coverage amounts through our insurance broker Core Travel. To do so, please contact Fiona Lally or Raul Casas from Core Travel (flally@rasenna.us, raulcasas@coretravelinsurance.com), or your Program Associate for more information. Name Insured: Global Brigades, Inc. Insurance Company: Axis Insurance Company Eligibility: All Volunteers and Staff Members of the Participating Organization while travelling in the country of their Global Brigades program Policy Number: Types of Coverage:

BTAB-50383-371 Medical Expense $50,000 Emergency Medical 100% of covered expenses Tail Medical $10,000 Emergency Dental $1,000 for injury $250 for alleviation of pain Accidental Death $10,000 Permanent Total Disability $10,000 Return of Mortal Remains 100% of covered expenses Trip Cancellation $1,000 Emergency Reunion/Trip Interruption $3,000

Policy Renewal Date: May 15, 2016 Deductible payable By Participant: $200.00 For more information about the travel insurance policy, please visit fundraise.globalbrigades.org/brigader-tools-health-insurance.

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University Indemnification

Global Brigades will sign an agreement with your university to indemnify it from liability. Below is a sample agreement for a medical brigades chapter.

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Please contact, pallav@globalbrigades.org to customize an agreement for

your university or to enquire about Global Brigades’ insurance policies.

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Contact Global Brigades If you have any further questions, please contact the team

below. Global Brigades Leadership Team

Shital Vora, Chief Executive Officer shital@globalbrigades.org Vanessa Lopez, President and COO vanessa@globalbrigades.org Pallav Vora, Chief Legal Officer pallav@globalbrigades.org Danielle Cavendish, Manager of Volunteer Engagement danielle.cavendish@globalbrigades.org

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