Making the Workplace Work Creating the 21st Century Federal Office

Presented to

State of Washington August 16, 2016

James E. Truhan, MCR Total Workplace Program Manager GSA PBS Northwest/Arctic Region

GSA Northwest/Arctic Region GSA Northwest/Arctic Region

Public Buildings Service

Workplace Consulting & Planning

Design and Construction

Facilities Management

Environmental Programs

Property Management

Historic Preservation

RE Acquisition & Disposal

PBS manages the federal real estate portfolio and delivers effective federal workplaces, at superior value to the

American taxpayer.

GSA Northwest/Arctic Region GSA Northwest/Arctic Region

GSA “Total Workplace”

Total Workplace is…

1. A vision of a Federal Workplace that better supports agency missions, is highly efficient, highly sustainable and highly desirable as a place to work.

2. A nationwide consulting team with the expertise and resources to help our agency customers achieve that vision.

GSA Northwest/Arctic Region GSA Northwest/Arctic Region

Background

Large Federal Portfolio National: 376 M SF; 9100+ Unique Facilities

(182M SF owned, balance leased)

Region 10: 15.8 M SF; 557 Unique Facilities (8.6M SF owned, balance leased)

Underutilized Office space

Outdated expectations (large high panel cubes, offices, etc.)

Growing catalog of Federal efficiency & space standards

Missions keep growing; budgets keep shrinking

IMPACTS Excessive workspace cost Staff recruiting and retention suffer Health and wellness suffers

GSA Northwest/Arctic Region GSA Northwest/Arctic Region

1. Meet Federal space efficiency standards

2. Improve mission effectiveness

3. Create destination workplaces

4. Produce energy and carbon savings

5. Save taxpayer dollars

The Challenge

GSA Northwest/Arctic Region GSA Northwest/Arctic Region

The Value Proposition

Position opportunities for up to 40% reduction in long term real estate costs

Use a deep-dive approach to understanding needs, offering options and guiding decisions

Deliver space and IT that support staff choice in how and where to work

Leverage a track record of success in assisting agencies through complex workplace transitions

GSA Northwest/Arctic Region GSA Northwest/Arctic Region

Workplace Best Practices

1. Work patterns drive workspace design decisions

2. Neighborhoods support specific work patterns

3. Mobile technology is available to all

4. Acoustics and privacy are carefully managed

5. Access to daylight and views is protected

6. Flexibility & Choice are encouraged (a policy and practice issue)

GSA Northwest/Arctic Region GSA Northwest/Arctic Region

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Configure workspace based on how people work.

Desk Bound Internally Mobile Externally Mobile

Contracting Officers

Auditors, Attorneys

Case Managers

Enforcement Officers

Program Managers

Leadership

Work Pattern Framework

GSA Northwest/Arctic Region GSA Northwest/Arctic Region

H e a l t h & H u m a n S e r v i c e s C o l u m b i a C e n t e r , S e a t t l e

~ 4 0 % f o o t p r i n t r e d u c t i o n ~ $ 4 . 0 M t a x p a y e r s a v i n g s ( 1 0 y r s . )

Occupied, April 2014 on accelerated schedule Full multi-floor build-out and relocation of 305

staff 14 divisions with individual discretion over

design (mix of offices & high wall workstations)

F i s h & W i l d l i fe S e r v i c e 9 1 1 F e d e r a l B u i l d i n g , P o r t l a n d

~ 3 0 % f o o t p r i n t r e d u c t i o n ~ $ 2 . 4 7 M a g e n c y s a v i n g s ( 1 0 y r s . )

Occupied December, 2015 Consolidation of 295 staff in-place on 3+ floors

(vacating 1.5+ floors) Design approach: Install space efficient FFE,

open up space to views and light; retain selected hard wall offices and repurpose to minimize cost.

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Recent Case Studies

GSA Northwest/Arctic Region GSA Northwest/Arctic Region

22% Reduction in Occupied

Space

R10 HQ Consolidation Auburn Administration Building

3 phase program Vacated a full wing x 2 floors

16,432 Square feet released for

other Agency use

Results Space vacated by GSA was occupied

by FPS in 2015 Leverages vacant Federal Space

Avoids lease renewal

Savings potential (10 year):

~ $ 2.8 M

GSA Efficiency Goal

150 SF per person by 2017

136 SF per person for new space

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GSA Region 10 Consolidation

GSA Northwest/Arctic Region GSA Northwest/Arctic Region

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GSA Leaders “Walk the Talk”

Denise Turner-Roth, GSA Administrator, at her workstation at GSA HQ in Washington, D.C.

George Northcroft, Region 10 Administrator, sitting at a drop-in workstation in GSA’s Auburn, WA HQ.

GSA Executives Lead by Example

Denise and George exemplify GSA’s national commitment to move from legacy offices that are static, inflexible and hierarchical to more open, collaborative and efficient workspaces.

Both have vacated traditional hard wall office suites, which have been converted to publicly available meeting rooms.

GSA Northwest/Arctic Region GSA Northwest/Arctic Region

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Standard low-partition work stations Demountable wall system

Benching work stations Cluster style work stations

Adjustable standing desk

GSA Furniture Typology

GSA Northwest/Arctic Region GSA Northwest/Arctic Region

Thank you.

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James Truhan Program Manager, GSA Total Workplace Planning Division PBS, Northwest/Arctic Region james.truhan@gsa.gov 253.736.3551