Unlock IEWB VO VOL2.v3.00.Lab4.Solutionsguide.0.02

8/13/2019 Unlock IEWB VO VOL2.v3.00.Lab4.Solutionsguide.0.02

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CCIE Voice Lab Workbook Volume II Version 3.0 Lab 4 Solutions

Copyright 2009 Internetwork Expert www.INE.com- 1 -

Task 1.1

SW1:

vlan 11name VOICE!

vlan 12name DATA!interface range FastEthernet 0/1 - 2switchport mode trunkswitchport trunk allowed vlan 1,11,12switchport voice vlan 11switchport trunk native vlan 12

R2:

vlan databasevlan 11 name VOICEvlan 12 name DATA

exit!interface FastEthernet 0/1/0switchport mode trunkswitchport trunk allowed vlan 1,11,12,1002-1005switchport voice vlan 11switchport trunk native vlan 12!interface FastEthernet 0/1/1switchport mode trunkswitchport trunk allowed vlan 1,11,12,1002-1005switchport voice vlan 11switchport trunk native vlan 12

SW2:

vlan 11name RACK1_VOICE!vlan 12name RACK1_DATA!interface FastEthernet 0/1switchport mode trunkswitchport trunk allowed vlan 1,11,12switchport voice vlan 11switchport trunk native vlan 12

!interface FastEthernet 0/2switchport mode trunkswitchport trunk allowed vlan 1,11,12switchport voice vlan 11switchport trunk native vlan 12!


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Task 1.2

R1:! Ensure you exclude addresses! before you configure an IOS DHCP pool

!ip dhcp excluded-address 177.1.11.1 177.1.11.24ip dhcp excluded-address 177.1.11.51 177.1.11.254

ip dhcp pool PHONESnetwork 177.1.11.0 /24option 150 ip 177.1.10.10default-router 177.1.11.1

R2:ip dhcp excluded-address 177.2.11.1 177.2.11.24ip dhcp excluded-address 177.2.11.51 177.2.11.254!ip dhcp pool PHONES

network 177.101.2.0 /24option 150 ip 177.1.10.10default-router 177.1.11.1

R3:ip dhcp excluded-address 177.3.11.1 177.3.11.24ip dhcp excluded-address 177.3.11.51 177.3.11.254!ip dhcp pool PHONESnetwork 177.3.11.0 /24option 150 ip 177.3.11.1default-router 177.3.11.1

Task 1.3

Step 1:

R1:

ntp master 2ntp source Loopback0clock timezone PST -8

R2:ntp source Loopback0clock timezone CST -6

R3:ntp source Loopback0clock timezone GMT 0


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Step 2:

On CUCM: Navigate to System > Phone NTP Reference. Click Add New, enter the IP ofR1's Loopback:

Step 3:Navigate to System > Date/Time Group. Click CMLocal, and modify the settings for theHQ Site. Ensuring you add the NTP reference:

Add two new Date/Time groups for sites BR1 and BR2.


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Tasks 2.1 - 2.3

Perform the following configuration steps on the Publisher CallManager:

Step 1:

Use the CUCM ServiceabilitySubsystem. Navigate to Tools > Service Activation.Choose the server corresponding to the CUCM Publisher first. Activate all the servicesexcept for the following: Cisco Messaging Interface,Security Services,Cisco Certificate

Authority Proxy Function and Cisco WebDialer. Activate the same set of services, withthe exception of Cisco TFTP Server, in the Subscriber CallManager.


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Step 2:

Login to the CCMAdminutility and navigate to the System > Server section of the menu.Click the Findbutton to list all available servers. If the hostnames are used, replace themwith the IP addresses 177.1.10.10 and 177.1.10.20 for the Publisher and Subscriberrespectively.


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Step 3:Navigate to System> CiscoCallManager. Name the two Servers CM_177.1.10.10, andCM_177.1.10.20 corresponding to the Publisher and Subscriber:

Step 4:Navigate to System > Cisco CallManager Groupand click the Findbutton to list allavailable groups. Rename the Default group to CUCM_GROUP and select, then addthe Subscriber server to the group. Make sure the Publisher is placed before the subscriber

in the list and the group is set for Auto-Registration by default. **Note: Once the autoregistration process is complete, the Subscriber server should be placed first in the order.This is the recommended design, for the Subscriber to perform Call Processing:


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Step 5:Navigate to Call Routing > Class of Control > Partitionsthen Calling Search Spacesand click the Add a New Partition link. Add the following Partitions and Calling SearchSpaces, ensuring the CSS contains the corresponding Partition. CSS_GLOBAL shouldcontain PT_USA and PT_INTL


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Step 6:Navigate to System > Device Pooland click the Findbutton to list the available devicepools. Rename the Default device pool to DP_HQ and set the Date/Time Group fieldto CMLocal in the device pool settings. Set the Calling Search Space for Auto-Registration to CSS_HQ_Device:

Copy the DP_HQ device pool and name the copy DP_BR1. Set the Date/Time Goupfor this device pool to TZ_BR1, repeat this for the Br2 site, with the proper Date/Time.

Step 7:Navigate to the System > Enterprise Parameters section of the menu. Replace theCallManager domain name in the Phone URL Parameters with the IP address of thePublisher CallManager (177.1.10.10)

Step 8:

Login to the CCMAdminutility and proceed to theSystem > Cisco Unified CM section ofthe menu. Configure the CCM-PUB server to enable Auto-Registration using theextension range 1001-1003", and enable Auto-Registration.


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Create users in the CallManager corporate directory:

Step 1:Navigate to User > Add a New User. Enter hquser1 as the value for First Name,LastName and User ID fields. Set the User Password to cisco and PIN value to 12345.

Check the Enable CTI Application Use checkbox on the bottom of the page and then clickthe Insert button:

Step 2:Click the Device Associationlink on the User page and use the description HQ IP Ph1to locate the phone. Check the respective device and click the Update button when you'redone toassociate the device with the user.

Step 3:Repeat Step 1and Step 2with the usernames hquser2", and hquser3" corresponding to

HQ IP Phones 2 and 3. Check the CTI Application Use field for both users.Mark primary extensions for hquser3 as ICD extension (this will be needed by CUCCX).Finally create a new user cuccxadmin password cisco which will be used for CRS.


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Perform the IP Phone registration & configuration following the steps below:

Step 1:

If you are using soft-phones, configure them to register with the CallManager server. Next,login to CUCMAdminutility, navigate to Device > Phoneand click the Findbutton to list

all registered phones. Ensure all your IP phones have registered with the CallManagercluster. Create a table of IP Phone MAC addresses and their associations to the IP Phonenumbers. Use the show cdp neighbor command on the switches to accomplish this.Using the MAC address table created, configure the respective IP Phones:

Step 2:Select the phone you want to configure and set the proper Device Pool (DP_HQ orDP_BR1 or DP_BR2 ), Description (e.g. HQ IP Ph1), Calling Search Space(CSS_HQ_DEVICE for HQ Phones, etc)

Step 3:

Once you have finished with the device settings, click on the primary DN (Line 1). Changethe Directory Number to match the one assigned to the phone. Ensure the Partition isset to PT_INTERNAL and change Display (Internal Called ID) to a value that matchesthe phone, e.g. HQ IP Ph1. Ensure the External Phone Number Mask matches the sitethe phone belongs to (+1775201XXXX , +1312301XXXX or +44232131XXXXrespectively)

Repeat Steps 2-3until you have all phones configured.


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Task 3.1

Step 1:

Locate the port. The location will be used to configure the T1 and gateway.

VORack01R1#show diagSlot 0:

C2811 Motherboard with 2FE and integrated VPN Port adapter, 2 portsPort adapter is analyzedPort adapter insertion time 6d13h ago

Onboard VPN : v2.3.3EEPROM contents at hardware discovery:

WIC Slot 0:T1 (2 port) Multi-Flex Trunk WAN daughter card

From the output above, the location is determined to be 0/0(Slot 0 of the router, Slot 0 of the motherboard)

Step 2:

R1:

!! Define the isdn switch-type (In this case NI2)

!isdn switch-type primary-ni!

! Enable clock participate!network-clock-participate wic 0

!! Configure the controller, and ensure the PRI protocol is MGCP!

controller t1 0/0framing esflinecode b8zs

pri-group timeslots 1-3 service mgcp!!

! !

Jun 21 14:34:26.812: %CONTROLLER-5-UPDOWN: Controller T1 0/0, changed state toup


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VORack01R1(config-controller)#Jun 21 14:34:28.812: %LINK-3-UPDOWN: Interface Serial0/0:23, changed state to up

!! Bind the Layer 3 packets to the CUCM system

!

interface serial 0/0/0:23isdn bind-l3 ccm-manager

!! Configure the MGCP settings, ensuring the call agent and redundant! host are both configured

!mgcpmgcp call agent 177.1.10.20

mgcp bind control source loopback 0mgcp bind media source loopback 0

mgcp dtmf voip codec all mode out-of-band!ccm-manager redundant-host 177.1.10.10

ccm-manager mgcp

ccm-manager switchback immediate!

Step 3:

On the CUCM Publisher server, navigate to Device > Gateway. Click the Add Newbutton,and follow through the steps to configure the gateway:

After selecting the type (2811), select the protocol (MGCP)


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Configure the gateway. Use the full hostname of R1 for the domain name. Select the NM-4VWIC-MBRD as the module in Slot 0, and NI2 for the switchtype:

Step 4:

Click save, then select the subunit where the card is located. This location was determinedearlier (0/0/0):

Click save once again, then click the link for the T1 Card:


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Chose the gateway protocol to be used, in this case PRI:

Configure the applicable settings for the gateway. The End-Point name and description areautomatically configured, and will be used later for configuration of the channel status. Allsettings requiredmust be configuredas shown below:


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Continue with further configuration of the gateway. The PRI Protocol Type is automaticallyset, however you must change the Channel Selection Order. Next, uncheckthe Inhibitrestarts at PRI initialization, and checkthe Enable status polloption boxes.

Also check the following three options, which will enable IE (information element) deliveryand redirection:


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Click the save button, and copy the End-Point Name.

Step 5:

Navigate to System > Service Parameters. Chose the Publisher server, and the CallManager Service:

Once the page has loaded, click the Advancedbutton, which will display all of theadvanced parameters:


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Locate the Change B-Channel Maintenance Status 1Field under the ClusterwideParameters, and enter the endpoint name of the gateway followed by = 0001 1111 11111111 1111 1111. The field should appear like this:

S0/SU0/DS1-0@VORack01R1 = 0001 1111 1111 1111 1111 1111

Task 3.2

Repeat the configuration steps from above to configure an MGCP gateway for R2.

Task 3.3

Perform the following configuration steps on R3 to configure it as H.323 gateway:

Step 1:Configure the ISDN PRI settings and VoIP interface:

R3:

!! ISDN PRI configuration!isdn switch-type primary-net5!controller E1 1/0/0linecode hdb3framing crc4pri-group timeslots 1-3!interface Serial 1/0/0:15isdn outgoing display-ie!

gateway!interface Loopback0h323-gateway voip interfaceh323-gateway voip bind srcaddr 177.1.254.3


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Step 2:Configure the dial-peers to handle incoming PSTN calls

R3:!! Incoming Calls!dial-peer voice 999 potsincoming called-number .direct-inward-dial!!!

dial-peer voice 21310 voipdestination-pattern 21313...$codec g729r8no vaddtmf-relay h245-alphasession target ipv4:177.1.10.20

!! QoS marking!ip qos dscp cs3 signaling

!dial-peer voice 21311 voipdestination-pattern 21313...$codec g729r8

no vaddtmf-relay h245-alphasession target ipv4:177.1.10.10preference 2!! QoS marking!ip qos dscp cs3 signaling


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Step 3:Configure dial-peers to handle outgoing PSTN calls

R3:dial-peer voice 999 potsdesc == Emergencyport 1/0:15destination-pattern 999forward-digits 3!dial-peer voice 900 potsdescription == Local numbers 8 digitsdestination-pattern 9[2-8].......$port 1/0/0:15!dial-peer voice 901 potsdescription == LD 10 digitsdestination-pattern 90[2-8].........$port 1/0/0:15

prefix 0!dial-peer voice 902 potsdescription == Internationaldestination-pattern 900Tport 1/0/0:15prefix 00

**Note the digit 9 in the destination-patterns. This will be required later forSRST

Perform the following configuration steps on the Publisher CallManager

Step 1:

On the CUCM Publisher server, navigate to Device > Gateway. Click the Add Newbutton,and follow through the steps to configure the gateway:


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Enter the configuration settings for the gateway:Use the Loopback IP from R3 as the Device Name. Also define the Device Pool.

Set the significant digits to 4, and the Calling Search Space to CSS_BR1. Check the

Redirecting Number IE Delivery Inbound box.


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Finally, check the Display IE Delivery and Redirecting Number IE Delivery Outboundcheckboxes. Then slick save.

Tasks 4.2-4.4

Step 1:

Navigate to System > Service Parameters then select the CUCM service on thePublisher.Set the Stop Routing on Unallocated Number Flag field to False.

Step 2:

Navigate to Call Routing > Route/Hunt > Route Groupand click the Add a New RouteGrouplink. Create the following route groups: RG_HQ, RG_BR1 and RG_BR2

Step 3:Navigate to Call Routing > Route/Hunt > Route List. Click the add new button, andcreate a new Route List named RL_LOCAL:


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Click save, then click the Add Route Groupbutton. Select the Standard Local RouteGroup:

Step 4:Navigate to System > Device Pool. Select the DP_HQ. Set the Local Route Group to thecorresponding route group. Repeat this step for the branch sites.


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Task 4.3-4.6

Step 1:

Navigate to Call Routing > Route Hunt > Route Pattern. Create a new pattern \+! Ensurethe Urgent Priority box is checked, and the Local Route Group is used:


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Step 2:Navigate to Call Routing > Translation Pattern. Click Add New, and create the followingTranslation Patterns. Use the table below for reference:

Translation Pattern Partition/CSS & (Settings)

9.1[2-9]XX[2-9]XXXXXX PT_USA / CSS_GLOBAL (Not Urgent)Number Type: National / Plan: ISDNPrefix + (Called)Strip Predot (Discard Digits)

9.[2-9]XXXXXX PT_USA / CSS_GLOBAL (Not Urgent)Number Type: Subscriber / Plan: ISDNPrefix + (Called)Strip Predot

9.011! PT_USA / CSS_GLOBAL (Not Urgent)Number Type: International / Plan: ISDNPrefix + (Called)

Strip Predot911 PT_USA / CSS_GLOBAL (Urgent)

Number Type: Subscriber / Plan: ISDNPrefix + (Called)Strip Predot

999 PT_INTL / CSS_GLOBAL (Urgent)Number Type: Subscriber / Plan : ISDNPrefix + (Called)

9.[1-8]XXXXXXXX PT_INTL / CSS_GLOBAL (Not Urgent)Number Type: Subscriber / Plan: ISDNPrefix + (Called)

Strip Predot9.0[1-8]XXXXXXXXX PT_INTL / CSS_GLOBAL (Not Urgent)

Number Type: National / Plan: ISDNPrefix + (Called)Strip Predot

9.00! PT_INTL / CSS_GLOBAL (Not Urgent)Number Type: International / Plan: ISDNPrefix + (Called)Strip Predot

*.1&

*.2

PT_INTL / CSS_GLOBAL (Urgent)Number Type: International / Plan: ISDN

Prefix +90017752011001 or 1002 (Called)Strip Predot


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Step 3:Navigate to Call Routing > Transformation Pattern > Called Party TransformationPattern. Click Add New, and create the following Transformation Pattern: \+.!

Step 4:Navigate to Device > Gateway. Select the MGCP Gateway for R1. Choose the Called andCalling Party Transformation CSSs:

Repeat this step on the H.323 gateway, and the SIP Trunk.


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Step 5:Navigate to Device > Phone. Select each phone and set the relevant Device CSS:

Repeat this step for each phone using the appropriate sites CSS.

Step 5:Navigate to Call Routing > Called Party Transformation Pattern. Click Add new, and acreate a new pattern:

Copy the pattern, but for PT_BR2_CALLED_OUT. Number type should be International.


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Step 6:Configure a dial-peer on R3 to route the call the HQ PSTN number

R3:!

dial-peer voice 775 potsdestination-pattern 5011111prefix 001775

forward-digits allport 1/0/0:15

Task 5.1

Step 1:Navigate to System > Locationand notice the Hub_None Location link. This will be usedfor the HQ Site phones. Click the Add New button, and create two locations corresponding

to the remote sites and name the locations LOC_BR1 and LOC_BR2. Set LOC_BR1bandwidth to 72Kbps (3x24Kbps) and LOC_BR2 bandwidth to 48Kbps (2x48Kbps):

Step 2:

Navigate to System > Region then click the Findbutton to list available regions.Renamethe Default region to REG_HQ. Add three new regions REG_BR1, REG_BR2,REG_MOH. Configure the region codec settings per the following matrix:

HQ BR1 BR2 MOH

HQ G.711 G.711 G.729 G.711BR1 G.711 G.729 G.729BR2 G.711 G.729

MOH G.711


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Modify the Region to Region codecs under the Relationship section of the page. Note thatyou must click the save button after setting each Regions relationship.

Step 3:Navigate to System > Device Pooland click the Findbutton to list all device pools in thesystem. For each of the device pools DP_HQ, DP_BR1 and DP_BR2 set the Regionand Location to their respective settings:

Step 4:Navigate to Device > Gatewayand click the Findbutton to list all gateways. For each ofthe devices (HQ, BR1 and BR2 gateway) depending on their site, set the Location field toLOC_HQ, LOC_BR1 or LOC_BR2 respectively.


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Tasks 6.1-6.3

To configure the Music on Hold servers, perform the following steps:

Step 1:

Add a new device pool named DP_MOH: copy it from DP_HQ. Ensure the Region fieldis set to REG_HQ for this device pool.

Step 2:Enable the use of the G.729 codec for Music on Hold. Navigate to System > ServiceParameters and select177.1.10.10 as the ServerandIP Voice Media Streaming

Application as the Service. SetSupported MoH CodecstoG711mulaw andG729AnnexA (**Note that you must use Control + Click to select both Codecs)

Step 3:Navigate to Media Resource > Music on Hold Server and then click theFind button. Foreach of the MoH Servers listed, set the Device Pool to DP_MOH and Location toHUB_NONE. Check the Enable Multicast Audio Sources on this MOH Server field.Set the Base Multicast IP Address to 239.1.1.1 and port to 16384. Choose IncrementMulticast on IP Address, and then click the Updatebutton:

Repeat the same operations for the Subscriber MOH server, changing the IP to 239.1.1.2.


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Step 4:In the upper right hand navigation section of the configuration page, click the "Configure

Audio Sources" link.

Next, click MOH Audio Source 1. Check the Allow Multicasting field, and then click theSave button:

Next, click the Related Link for the Music On Hold Server Configuration. Set the MaximumHops to 4 so that the MOH multicast stream will reach Br1, and Br2:

Step 5:Enable multicast routing at each site:R1:ip multicast-routing

!interface FastEthernet 0/0.11

ip pim dense-mode!interface FastEthernet 0/0.10

ip pim dense-mode

!interface Serial 0/0/1:0.1

ip pim dense-mode


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R2:ip multicast-routing

!interface Vlan 11ip pim dense-mode

!

interface Serial 0/0/1:0.1ip pim dense-mode

!interface Loopback0ip pim dense-mode

R3:ip multicast-routing

!interface FastEthernet 0/0.11

ip pim dense-mode!interface Serial 1/1:0.1

ip pim dense-mode

Perform the following steps to add the DSP resources from R1 as a conference bridge forthe CUCM cluster:

Step 1:

R1:

voice-card 0no dspfarmdsp service dspfarm!sccp local Vlan 11

sccp ccm 177.1.10.10 identifier 1sccp ccm 177.1.10.20 identifier 2sccp ip precedence 3sccp!sccp ccm group 1associate ccm 1 priority 2associate ccm 2 priority 1associate profile 1 register R1_CONF!dspfarm profile 1 conferencemaximum-sessions 1associate application SCCPno shut


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Step 2:Navigate to Media Resource > Conference Bridge, then clickAdd a New ConferenceBridge link. Set the Conference Bridge Type field value to Cisco IOS EnhancedConference Bridge, Name to R1_CONF, Device Pool field valueto DP_HQ, the

Location field value to HUB_NONE, and Security Mode to Non Secure:

Register R2s dsp-farm with the CallManager cluster as transcoders per the followinginstructions:

Step 1:R2:

voice-card 0no dspfarmdsp service dspfarm!sccp local Vlan 11sccp ccm 177.1.10.10 identifier 1 version 7

sccp ccm 177.1.10.20 identifier 2 version 7sccp ip precedence 3sccp!sccp ccm group 1associate ccm 1 priority 2associate ccm 2 priority 1associate profile 1 register R2_XCODER


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!dspfarm profile 1 transcodecodec g711ulawcodec g711alawcodec g729r8codec g729ar8

!! The number of xcoding sessions!maximum sessions 3associate application SCCPno shut

Step 2:

Navigate to Media Resource > Transcoder. Clickthe Add a New Transcoder link. Setthe Transcoder Type to Cisco IOS Enhanced Media Termination Point, set the DeviceName to R2_XCODER and the Device Pool field to DP_BR1


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Next, Organize media resources into Media Resource Groups (MRGs) and link the groupsinto Media Resource Group Lists (MRGLs) to be assigned to Device Pools.

Step 1:Navigate to Media Resource > Media Resource Groupand create two MRGs each

containing either the Publisher or Subscriber MoH servers. Check the Use Multicast forMOH Audio box for each of the groups, and name the groups asMRG_MOH_PUB_MCAST and MRG_MOH_SUB_MCAST

Create an MRG for the BR1 transcoder and name the group MRG_XCODER_BR1.

Create a MRG for the HQ hardware conference bridge, named MRG_CFB_HW.

Leave the remaining software resources in the default (null) media resource group,available to any device in the system.


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Step 2:Create three MRGLs. One for each site: MRGL_HQ, MRGL_BR1 and MRGL_BR2 perthe following table:

MRGL Name MRG List

MRGL_HQ

MRG_XCODER_BR1MRG_CFB_HWMRG_MOH_SUB_MCASTMRG_MOH_PUB_MCAST

MRGL_BR1


MRGL_BR2


Navigate to Media Resource > Media Resource Group Listto accomplish this task:


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Step 3:Navigate to System > Device Pooland change the Media Resource Group List for eachdevice pool, assigning the MRGLs to the appropriate devices pools for each site.

Task 7.1

Step 1:Navigate toUser > End User. Locate hquser1. Enable mobility, and associate the device:

Step 2:Navigate to Device > Device Settings > Softkey Template. Locate the Standard Usertemplate, and copy. Name the new template "Standard User Mobile", then click theConfigure Softkey Layout navigation link.

Add the Mobility key to the On Hook and Connected states. Ensuring you click save afteradding the key to each state.

Step 3:Navigate to Device > Phone. Locate HQ Phone 1. Apply the new Softkey Template, andEnable Mobility:


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Step 4:Navigate to Device > Device Settings > Remote Destination Profile. Click Add New, andenter the follow settings:

Step 5:Click save, then click Add DN. Enter 1001 to match HQ Phone 1's primary line:


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Next, click the link to Add a New Remote Destination, and configure the destination:

Click Save, then click the Line Association checkbox to associate HQ Phone 1s Line:

Step 6:Test the mobility function, including being able to send an active call to the remote

destination. Finally, pickup a call on the remote destination, then hang up, and ensure thecall rings back to HQ Phone 1.


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Task 8.1

Perform the following steps in order to enable SRST functionality:

Step 1:

System > SRST. Click Add New, and enter a name and the Loopback IP of R2:

Step 2:System > Device Pool. Locate DP_BR1 and set the SRST Reference:


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Step 3:R2:ccm-manager fallback-mgcp!

applicationglobal

service alternate default!call-manager-fallback

max-ephone 2max-dn 10

ip source 177.1.254.2dialplan-pattern 1 3123012... extension-length 4voicemail 917752011500

call-forward noan 917752011500 timeout 5call-forward busy 917752011500secondary-dialtone 9

system message primary SRST at BR1max-conferences 8!

voice translation-rule 1rule 1 /.*/ /\0/ type any subscriber plan any isdn

!voice translation-profile subscribertranslate called 1

!voice translation-rule 2rule 1 /.*/ /\0/ type any national plan any isdn

!voice translation-profile nationaltranslate called 2

!voice translation-rule 3rule 1 /.*/ /\0/ type any international plan any isdn

!voice translation-profile intl

translate called 3!voice translation-rule 4

rule 1 /.*$....$/ /\1/!voice translation-profile vmail

translate calling 4!dial-peer voice 1 pots

incoming called-number .direct-inward-dial!

dial-peer voice 900 potsdestination-pattern 9[2-9]......$

port 0/0/0:23translation-profile out subscriber!


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SW2:

mls qosmls qos map cos-dscp 0 8 16 24 34 46 48 54!!!

interface range FastEthernet 0/1 - 2mls qos trust cosswitchport priority extend cos 1mls qos trust device cisco-phone

!! CME uses DSCP 26 for signaling so we need to change this to 24 (CS3)! Its not strictly necessary actually, just a good thing to keep in mind!mls qos map dscp-mutation DSCP26_TO_24 26 to 24!! Uplink!interface FastEthernet 0/24mls qos trust dscpmls qos dscp-mutation DSCP26_TO_24

(VoIP gateway marking (MGCP, H.323, SIP) previously configured in the gateway section)

Tasks 9.2 - 9.4

R1:class-map VOICE_SIGNALINGmatch ip dscp cs3

!class-map VOICE_BEARERmatch ip dscp ef

!! Policy-maps to implement CBWFQ per VC!policy-map CBWFQ_BR1class VOICE_BEARER

!! Allocate bandwidth for 3xG.711 compressed calls (L3+L2 bandwidth):! 2 calls per CAC requirement + 1 multicast MoH flow! Each call is 67,6Kbps of bandwidth per SRND tables!priority 203compress header ip rtp

class VOICE_SIGNALINGbandwidth remaining percent 3

class class-defaultfair-queue


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policy-map CBWFQ_BR2class VOICE_BEARER

!! 3 Calls per CAC requirements and 1 multicast data flow

! 4*11,6 Kpbs = 46,4 rounded up to 47 Kpbs! 11,6Kbps is G.729 cRTP compressed over Frame-Relay!priority 47compress header ip rtp

class VOICE_SIGNALINGno bandwidthbandwidth remaining percent 3

class class-defaultfair-queue

!! Parent policy-maps to shape PVC traffic! Set CIR values to RealCIR * 0,95!policy-map SHAPE_TO_BR1class class-default

shape average 365000 3650 0service-policy CBWFQ_BR1

policy-map SHAPE_TO_BR2class class-default

shape average 243000 2430 0service-policy CBWFQ_BR2

map-class frame-relay DLCI_101service-policy output SHAPE_TO_BR1

map-class frame-relay DLCI_201service-policy output SHAPE_TO_BR2

!! Fragment size is chosen based on 768Kpbs port speed (10ms delay)!

interface Serial 0/0/1:0no frame-relay traffic-shapingframe-relay fragment 960 end-to-end!interface Serial 0/0/1:0.1frame-relay interface-dlci 101class DLCI_101

!interface Serial 0/0/1:0.2frame-relay interface-dlci 201

class DLCI_201


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policy-map SHAPE_TO_HQclass class-default

shape average 243000 2430 0service-policy CBWFQ_HQ

map-class frame-relay DLCI_201

service-policy output SHAPE_TO_HQ

interface Serial 1/1:0no frame-relay traffic-shapingframe-relay fragment 960 end-to-end!interface Serial 1/1:0.1frame-relay interface-dlci 201class DLCI_201

Task 10.1

Perform the following steps to integrate the Cisco Unity system with the CallManager

Step 1:Navigate to Voice Mail > Cisco Voice Mail Port Wizard. Follow through the configurationsteps as shown below. Use the Navigation buttons at the bottom of the page to movebetween the configuration steps:

Set the number of ports to 2:


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Use HQ related parameters for the Unity Call Routing configurations:

Next, Select the option to add the numbers to a new Line Group:


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Use the default Line Group name:

Finally, review the settings on the confirmation page, and click Finish. The summary pagewill now display, and should appear as shown below:


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Step 2:Click the Hunt List link from the Summary Page:

Click the Add New button. Name the Hunt List HL_VM, and check both options boxes:

Click the Save button, then click the Add Line Group button that will appear. Select thepreviously created Line Group, and click Save:


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Step 3:Navigate to Voice Mail > Voice Mail Port Wizard. Click the link for the Hunt Pilot, andclick the Add New button. Configure the Hunt Pilot as shown below:

Step 4:

Navigate to Voice Mail > Voice Mail Pilot. Click the Add New button, and configure thesettings for the Pilot: (# 1500, CSS_HQ, Check the Default Box)


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Step 5:Navigate to Voice Mail > Message Waiting. Click the Add New button, and configure thetwo MWI numbers, one at a time. Use the copy button after the first configuration:

Step 6:Navigate to Voice Mail > Voice Mail Profile. Click the Find button, and select the DefaultProfile. Add the Pilot, and Mask to the configuration:


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Step 7:Navigate to Cisco Unity Connections (177.1.10.30) Open the Cisco Unified Serviceabilitysubsystem, navigate to Tools > Service Activation. Select all services, and click save:

Step 8:Open the Cisco Unity Connection Administration subsytem, and navigate to TelephonyIntegrations > Port Group. Click the Add New button, and configure the Port Group

Set the Display name to any value such as VM,and use the Port Name prefix created by theCUCM cluster for the Device Name Prefix:CiscoUM1-VI

**Do not include the 1 or 2 after the prefixname from the port numbers, this will notwork properly, and the Unity server willnever register with the CUCM

Set the IP Address to the Publishers IP


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Step 9:Navigate to Telephony Integrations > Port. Click the Add New button, and configure thenew ports:

Step 10:Navigate to Telephony Integrations > Port Group. From the Edit menu, select Servers:


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Click the Add button, and enter the IP address of the Subscriber call Manager to both theCUCM servers, and TFTP servers. Ensure the order the CUCM servers is set as 0: SUBfor CUCM servers, and 1: SUB for the TFTP servers. (This is the same logic used in theCUCM Group CM order):

Step 11:From the Edit menu, select Port Group Basics. Notice the Reset Required Message, andclick the Reset button:


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Task 10.2

Step 1:Navigate to System Settings > Authentication Rules. Uncheck the Check against trivial

passwords for extra security field and check the Never Expires field then click Save:

Step 2:Navigate to Templates > User Templates. Selec the "voicemailusertemplate". Uncheckthe Set for Self-enrollment at Next Login" field then click Save:


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Step 3:Navigate toEdit > Password Settings. Uncheck User Must Change at Next Login":

Step 4:Navigate toEdit > Change Password. Set the password to 123456:


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Step 5:Navigate toUsers > Users. Click User > New User:

Use the table below to enter the User Information:

**Repeat this step to configure the

remaining users.

Field Value

First Name HQ

Last Name IP Ph1

Display Name HQ IP Ph1

Extension 1001Alias HQ IP Ph1


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Step 6:On the CUCM Server, Navigate toDevice > Phone. Click the DN configuration link, and

set the Forward to Voice Mail for the Busy and No Answer check boxes:

Configuration is now complete. Test by placing calls to applicable phones, and ensuringthe MWI light comes on. Finally, use the messages button to reach the Unity Voicemailsystem, and check the message on the phone.


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Task 11.1

Perform the following configuration steps to configure the JTAPI subsystem:

Step 1:

Login to the CUCCX machine using the following information:

Field Value

IP Address 177.1.10.40

Username (Windows) Administrator

Password (Windows) ccieciscoUsername (CUCCX Initilization) Administrator

Password (CUCCX Initilization) ciscociscoJTAPI Username/Password jtapi/cisco

RMCM Username/Password rmcm/cisco

Launch the CUCCX adminsitration using the Application Administration Internet Explorershortcut on the desktop. Login using the credentials shown above

Choose Single Node, and click Setup:


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Enter the CUCM Publisher information, and username/password(admin/cciecisco)

Select the license file from the Desktop:

Once, the license file has been verified, click Next, and wait the activation process tocomplete (which may take up to 10 minutes)


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Click search to find the users from CUCCM. Move the CUCCX user to the Adminsitratorlist, and ensure hquser3 is listed as a user:

The installation is now complete. Any JTAPI errors can be ignored, as they will be resolvedlater. Close the browser, then open it once again, and login with the cuccxadmin user.

Step 2:

Navigate to Subsystems > Cisco Unified CM Telephony. Click the Add a New CiscoUnified CM Telephony Call Control Group link. Fill in the fields using the table below:

Field Value

Number of CTI Ports 2

Starting Directory Numbers 1401Device Name Prefix CTI

Device Pool DP_HQLocation LOC_HQ

AAR Group AAR_HQ

External Phone Number Mask 775201XXXX

Display CTI Ports

Click the Addbutton.


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Perform the following steps to configure the CallManager system:

Step 1:

Navigate to User > Application User. Find the user name rmcm. Select the device

corresponding to the HQ IP Phone 3. Check the No Primary Extension and No ICDExtension fields then click the Update button. Repeat this step to associate the rmcmuser with BR1 IP Phone 2.

Step 2:

Ensure the user hquser3 is in the corporate directory under User > End User.In addition,assign the IPCC extension to 1003:

Step 3:

Navigate toDevice > Device Settings >IP Phone Servicesand click the Add a New IPPhone Servicelink.

Enter the Service Name as IPPA and the Service URL as:http://177.1.10.40:6293/ipphone/jsp/sciphonexml/IPAgentLogin.jsp

(You may find this URL under Cisco CAD Installation Guide on the Cisco DocCD)


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Click the link to Add a new Parameter and enter the following Parameters: Ext, ID, PWD:

Step 4:

Navigate to the Device > Phonesection of the menu and locate HQ IP Phone 3. On thePhone Configuration page click the Subscribe/Unsubscribe servicesRelated links, thenchoose IPPA from the drop-down list click Continueand then click Subscribe.

Perform the following steps to configure the RMCM subsystem and create a JTAPI trigger:

Step 1:

Run the CRS Application Administration utility and then navigate to Subsystems > RMCM> Resource Groups. Click the Add a New Resource Group listlink and set theResource Group List Name to RG_DEFAULT then click the Addbutton:


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Step 2:

Navigate to the Resourcessection and click on the hquser3. Change the ResourceGroup field to RG_DEFAULT then click the Updatebutton.

Step 3:

Click the Contact Service Queueslink then click the Add a New Contact Queuelink. SetContact Service Queue Name to CSQ_DEFAULT and set the Resource Pool SelectionModel to Resource Group Click the Nextbutton, then choose the Resource GroupRG_DEFAULT and click the Addbutton.

Step 4:

Navigate to Application > Application Managementthen click the Add a NewApplicationlink. Set Application Type to Cisco Script Application and click the Nextbutton.


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Step 5:

Set the Name field to ICD, Maximum Number of Sessions to 2, and the Script fieldto icd.aef.Click the CSQ parameter check-box and set the parameter value to

CSQ_DEFAULT and then click the Addbutton:

Step 6:

Click the Add a New Trigger link set Trigger Type to CM Telephony and set the triggerparameters according to the following table:

Field Value

Directory Number 1400

Maximum Number of Sessions Default

Call Control Group JTAPI Group #0

Device Pool DP_HQ

Location HUB_NONEExternal Phone Number Mask 775201XXXX

Display ICD Port

Click the Addbutton.

Step 7:Navigate to System > Control Centerthen click the name corresponding to your server.Select the CUCCX Engine application and the click the Restartbutton.


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Documents

Unlock IEWB VO VOL2.v3.00.Lab4.Solutionsguide.0.02