Unleashing potential Menyerlahkan Potensi Note: The Sixteenth (16th) Annual General Meeting of the Company will be held at Glenmarie Ballroom, Holiday Inn Kuala Lumpur Glenmarie, 1

Laporan Tahunan 2010 Annual Report

Unleashing potential... Menyerlahkan Potensi...

www.heitech.com.my

HeiTech Padu Berhad (310628-D)

Level 15, HeiTech Village,Persiaran Kewajipan, USJ 1,UEP Subang Jaya, 47600 Subang Jaya,Selangor Darul Ehsan, Malaysia

T +(803) 8026 8888 +(603) 8601 3000F +(603) 8024 7997

HeiTech fully supports 3R (reduce, reuse and recycle)

HeiTech menyokong sepenuhnya 3M

(mengurangkan, mengguna semula dan mengitar semula)

Corporate Responsibility Note:

It has been our commitment to go green by going paper

“less”. Please support our 3R effort towards a greener

future.

Nota Tanggungjawab Korporat:Sememangnya telah menjadi komitmen kami untuk

menyokong kempen “hijau” menerusi konsep

pengurangan kertas. Bersamalah menyokong usaha 3M

kami ke arah masa depan yang lebih segar dan bersih.

He

iTech

Pad

u B

erh

ad

(310

628

-D)

Lap

ora

n Ta

hu

nan

20

10 A

nn

ual R

ep

ort

...Transforming Performance Mentransformasikan Prestasi…

As the saying goes, great things grow from small beginnings. The depiction of

the life cycle of a coconut tree encapsulates the immutable truth, that potentials

could only be unleashed after undergoing a transformation process. Likewise,

HeiTech believes that constant changes are needed to uncover new potentials,

create opportunities and cope with the challenges, of the gruelling industry. The

coconut tree inspires us to reflect on every aspect of its growth, from the seedling

to the majestic tree. With each metamorphosis, its capability is unleashed, moving

it closer to realising its potential. The uncanny homogeneity provides us with a

catalyst to seek adaptability, continuity and progress. With that we present this

year’s annual report to our valued shareholders.

Bak kata pepatah, perkara-perkara hebat berkembang daripada permulaan yang

kecil. Gambaran kitaran hidup sepohon kelapa mengukuhkan kebenaran bahawa

potensi hanya boleh diserlahkan selepas melalui proses transformasi. Dalam hal

sama, HeiTech percaya perubahan berterusan diperlukan untuk menyerlahkan

potensi-potensi baharu, mencipta peluang dan menangani cabaran industri

yang mencabar. Pohon kelapa tersebut memberi inspirasi kepada kami untuk

mencontohi setiap aspek perkembangannya, daripada anak benih kepada pohon

yang hebat. Menerusi metamorfosis, keupayaannya terserlah dan mendekatkannya

untuk merealisasi potensinya. Adunan luar biasa ini menjadi pemangkin kepada

kami untuk menyesuaikan diri, mencari kesinambungan dan berkembang. Dengan

ini, kami dengan sukacitanya mempersembahkan laporan tahunan ini kepada para

pemegang saham yang dihargai.

INSIDE this Annual Report...

YOUR ANNUAL GENERAL MEETING

4 Notice of Annual General Meeting

9 Statement Accompanying Notice of Annual General Meeting

10 Administrative Guidelines and Notes for HeiTech Padu Berhad 16th Annual General Meeting

12 Financial Calendar 2010/2011

YOUR COMPANY

16 Chairman’s Outlook26 Vision, Mission & Values28 Corporate Profi le30 International Initiatives32 Corporate Information34 Group Structure36 HeiTech Group 46 Board of Directors48 Profi le of Directors58 Profi le of Company Secretaries 60 Executive Committee62 Profi le of Executive

Committee64 Our Accolades66 Signifi cant Events72 HeiTech in the Media76 Corporate Milestones

YOUR COMPANY’S TRANSFORMATIONAL UPDATES

78 Key Initiatives 80 Our Trade Marks82 Padu*Net® Network Topology

YOUR COMPANY’S PERFORMANCES

84 Simplifi ed Five (5) Years Group Review

86 Five (5) Years Group Performance Highlights

90 Review of Operations

YOUR COMPANY’S CORPORATE RESPONSIBILITY LEADERSHIP

110 Corporate Responsibility (CR) in HeiTech

122 The Chairman’s Award 2010

YOUR COMPANY’S CORPORATE GOVERNANCE

126 Audit Committee Report134 Statement of Corporate

Governance 146 Statement of Internal Control154 Disclosure to Bursa Malaysia

Securities Berhad

YOUR FINANCIAL STATEMENTS

159 Statement of Directors’ Responsibilities

174 Financial Statements295 List of Properties

OTHER INFORMATION

296 Analysis of Shareholdings298 Corporate Directory302 Glossary

• Form of Proxy

2010 Annual Report_HeiTech Padu Berhad_Laporan Tahunan 2010 2

Note: The Sixteenth (16th) Annual General Meeting of the Company will be held at Glenmarie Ballroom, Holiday Inn Kuala Lumpur Glenmarie, 1 Jalan Usahawan U1/8, 40250 Shah Alam, Selangor on Wednesday, 22 June 2011, at 10.30 a.m.

Nota:MesyuaratTahunanSyarikatyangkeEnamBelas(ke-16) akan diadakan di Glenmarie Ballroom, HolidayInn Kuala Lumpur Glenmarie, 1 Jalan Usahawan U1/8,40250ShahAlam,SelangorpadahariRabu,22Jun2011,jam10.30pagi.

pg/ms 116

pg/ms 121

pg/ms 122

DIDALAM Laporan Tahunan ini...

MESYUARAT AGUNG TAHUNAN ANDA

5 NotisMesyuaratAgungTahunan

9 PenyataMengiringiNotisMesyuaratAgungTahunan

11 Nota-NotadanPanduanUrusanPentadbirandiMesyuaratAgungTahunanHeiTechPaduBerhadyangke-16

12 KalendarKewangan2010/2011

SYARIKAT ANDA

16 PandanganPengerusi27 Visi,Misi&Nilai29 ProfilKorporat30 InisiatifLuarNegara32 MaklumatKorporat34 StrukturKumpulan36 KumpulanHeiTech46 LembagaPengarah48 ProfilParaPengarah58 ProfilSetiausaha-Setiausaha

Syarikat60 JawatankuasaEksekutif62 ProfilJawatankuasaEksekutif65 PengiktirafanKami66 Acara-AcaraUtama72 HeiTechdiDalamMedia76 TonggakKorporat

USAHA-USAHA TRANSFORMASI TERKINI SYARIKAT ANDA

79 InisiatifUtama80 CapDaganganKami82 TopologiRangkaian

Padu*Net®

PRESTASI SYARIKAT ANDA

84 RingkasanTinjauanLima(5)TahunKumpulan

86 MaklumatPrestasiLima(5)TahunKumpulan

90 TinjauanOperasi

KEPIMPINAN TANGGUNGJAWAB KORPORAT SYARIKAT ANDA

110 TanggungjawabKorporat(TK)HeiTech

122 AnugerahPengerusi2010

URUS TADBIR KORPORAT SYARIKAT ANDA

126 LaporanJawatankuasaAudit135 PenyataTadbirUrusKorporat147 PenyataKawalanDalaman154 PendedahankepadaBursa

MalaysiaSecuritiesBerhad

PENYATA KEWANGAN ANDA

227 PenyataTanggungjawabParaPengarah

242 PenyataKewangan295 SenaraiHartanah

MAKLUMAT LAIN

296 AnalisisPemegang-PemegangSaham

298 DirektoriKorporat302 Glosari

• BorangProksi

3

NOTICE OFANNUAL GENERAL MEETING

NOTIS MESYUARAT AGUNG TAHUNAN

NOTICE IS HEREBY GIVEN THAT the Sixteenth (16th) Annual General Meeting of the Company will be held at Glenmarie Ballroom, Holiday Inn Kuala Lumpur Glenmarie, 1 Jalan Usahawan U1/8, 40250 Shah Alam, Selangor on Wednesday, 22 June 2011, at 10.30 a.m. for the following purposes:-

1. To receive and adopt the Audited Accounts of the

Company for the financial year ended 31 December

2010, together with the Reports of the Directors and

Auditors. > Resolution 1

2. To declare the Final Dividend of 7.3% less 25% Malaysian

Income Tax in respect of the financial year ended

31 December 2010. > Resolution 2

3. To re-elect Dato’ Ab. Halim bin Mohyiddin retiring under

Article 82 of the Company’s Articles of Association

and who, being eligible, offers himself for re-election.

> Resolution 3

4. To re-elect Syed Agel bin Syed Salim retiring under

Article 82 of the Company’s Articles of Association

and who, being eligible, offers himself for re-election.

> Resolution 4

5. To re-elect Haji Ghazali bin Awang under Article 82 of

the Company’s Articles of Association and who, being

eligible, offers himself for re-election.

>Resolution 5

6. To consider and if thought fit, to pass the following

Ordinary Resolution in accordance with Section 129 of

the Companies Act, 1965:

“That Tan Sri Dato’ Mohd Zuki bin Kamaluddin, who

has attained the age of 75, retiring pursuant to Section

129(6) of the Companies Act, 1965, be and is hereby re-

appointed as Director of the Company to hold office

until the next Annual General Meeting.”

>Resolution 6

7. To approve the payment of Directors’ Fees for the

financial year ended 31 December 2010.

> Resolution 7

8. To re-appoint Messrs. Hanafiah Raslan & Mohamad

as Auditors for the ensuing year and to authorize the

Directors to fix the remuneration of the Auditors.

> Resolution 8


1. Menerima danmeluluskan Akaun yang telah Diauditbagi tahun kewangan berakhir 31 Disember 2010bersama dengan Laporan Pengarah dan LaporanJuruaudityangdilampirkan. > Resolusi 1

2. Mengisytihar dividen akhir sebanyak 7.3% yangditolak Cukai Pendapatan Malaysia sebanyak 25%bagi tahun kewangan berakhir 31 Disember 2010. > Resolusi 2

3. PemilihansemulaDato’Ab.HalimbinMohyiddinyangakanbersaramenurutArtikel82TataurusanPertubuhanSyarikatdanolehkeranalayak,menawarkandiribeliauuntukdipilihsemula. > Resolusi 3

4. PemilihansemulaSyedAgelbinSyedSalimyangakanbersara menurut Artikel 82 Tataurusan PertubuhanSyarikatdanolehkeranalayak,menawarkandiribeliauuntukdipilihsemula.

> Resolusi 4

5. Pemilihan semulaHajiGhazali binAwang yang akanbersara menurut Artikel 82 Tataurusan PertubuhanSyarikatdanolehkeranalayak,menawarkandiribeliauuntukdipilihsemula. > Resolusi 5

6. Mempertimbang dan jika perlu, meluluskan ResolusiBiasaberikut:

“BahawaTanSriDato’MohdZukibinKamaluddin,yangmenjangkau umur 75 tahun, yang bersara menurutSeksyen 129(6) Akta Syarikat 1965, dilantik semulasebagaiPengarahSyarikatuntukmemegangjawatantersebut sehingga Mesyuarat Agung Tahunan yangakandatang.” > Resolusi 6

7. Meluluskan pembayaran yuran Pengarah bagitahun kewangan berakhir 31 Disember 2010. > Resolusi 7

8. MelantiksemulaTetuanHanafiahRaslan&MohamadsebagaiJuruauditSyarikatdanmemberikuasakepadaparaPengarahuntukmenetapkanimbuhanmereka.

> Resolusi 8

ADALAH DENGAN INI DIMAKLUMKANbahawaMesyuaratAgungTahunanSyarikatyang ke-Enam Belas (16) akan diadakandi Glenmarie Ballroom, Holiday Inn Kuala Lumpur Glenmarie, 1 Jalan Usahawan U1/8, 40250 Shah Alam, Selangor padahari Rabu, 22 Jun 2011, jam 10.30 pagiuntuk mempertimbangkan perkara-perkaraberikut:-

5



As a Special Business

9. To consider and, if thought fit, to pass the following

resolution as Ordinary Resolution: > Resolution 9

Proposed Authority to Issue Shares

“THAT pursuant to Section 132D of the Companies Act,

1965, the Directors be and are hereby authorized to issue

shares of the Company at any time until the conclusion

of the next Annual General Meeting and upon such terms

and conditions and for such purposes as the Directors may

in their absolute discretion, deem fit provided that the

aggregate number of shares to be issued does not exceed

10% of the issued share capital of the Company for the time

being.

10. To consider and, if thought fit to pass the following

Ordinary Resolution: > Resolution 10

Proposed Shareholders’ Mandate for Recurrent Related Party Transactions of a Revenue or Trading Nature

“THAT, subject always to the Listing Requirements of Bursa

Malaysia Securities Berhad, approval be and is hereby given

for the Proposed Renewal Shareholders’ Mandate for the

Company and its subsidiaries (“HeiTech Group”) to enter into

recurrent transactions of a revenue or trading nature which

is necessary for HeiTech’s Group’s day to day operations, as

set out in the Circular to Shareholders dated 31 May 2011,

with the related parties mentioned therein provided that

the transactions are in the ordinary course of business and

or normal commercial terms that are not favourable to the

related parties than those generally available to the public

and are not to the detriment of the minority shareholders

of the Company.”

AND THAT the authority conferred by this resolution shall

commence immediately upon the passing of this resolution

and shall continue to be in force until:

(a) the conclusion of the next AGM of HeiTech following

the forthcoming AGM at which such Proposed

Shareholder’s Mandate is passed, or at which time it

will lapse, or the authority is renewed; or

(b) revoked or varied by resolution passed by the

shareholders in an AGM or EGM; or

(c) the expiration of the contract.

whichever is earlier

Notice of Dividend Entitlement

NOTICE IS ALSO HEREBY GIVEN THAT, subject to

the approval of the shareholders at the Sixteenth (16th)

Annual General Meeting of the Company to be held on

22 June 2011, a final dividend of 7.3% less 25% Malaysian

Income Tax in respect of the financial year ended

31 December 2010 will be paid to the Shareholders on

5 August 2011. The entitlement date for the said dividend

shall be on 6 July 2011.

(a) Securities transferred to the Depositors’ securities

account before 4.00 p.m. on 6 July 2011 in respect of

ordinary transfer; and

(b) Shares bought on the Bursa Malaysia Securities Berhad

cum entitlement basis according to the Rules of the

Bursa Malaysia Securities Berhad.

By Order of the Board

Khaeruddin bin Sudharmin (LS 0007037)Noriswadi bin Haji Ismail (LS 0008892)Company Secretaries

Subang Jaya

31 May 2011


Sebagai Urusan Khas

9. Untuk mempertimbang dan jika perlu, meluluskanResolusiBiasaberikut: > Resolusi 9

Cadangan Memberi Kuasa Untuk Menerbit Dan Memperuntuk Saham Dalam Syarikat

“BahawatertaklukkepadaSeksyen132DAktaSyarikat1965,paraPengarahdenganinidiberikuasauntukmenerbitdanmemperuntukkan saham dalam Syarikat pada sebarangmasa sehingga tamat Mesyuarat Agung Tahunan akandatangdanmenurutsyarat-syaratdanperaturan-peraturantertentumenurutpertimbanganyangdifikirkanwajarolehparaPengarahdengansyaratagregat saham-sahamyangakan diterbitkan tidak melibihi sepuluh peratus (10%)daripada modal saham terbitan Syarikat pada waktutersebut, dan dengan syarat tertakluk sentiasa kepadakelulusan semua badan regulatori diperoleh, untuk setiapterbitandanperuntukan.”

10. Untukmempertimbangkandanjikaperlu,meluluskanResolusiBiasaberikut: > Resolusi 10

Cadangan Mandat Pemegang-Pemegang Saham Untuk Urusniaga Hasil atau Sifat Perdagangan Pihak Berkaitan Yang Berulang

“Bahawa, tertakluk kepada Keperluan Penyenaraian BursaMalaysiaSecuritiesBerhad,kebenarandenganinidiberikanuntuk Cadangan Pembaharuan Mandat Pemegang Sahambagi Syarikat dan anak-anak syarikatnya (“KumpulanHeiTech”)untukmenyertaiurusniagabersifatperdaganganatau hasil yang berulang, yang perlu bagi operasi harianKumpulan HeiTech, seperti yang dinyatakan dalam SuratPekeliling kepada pemegang saham bertarikh 31 Mei 2011,dengan pihak-pihak berkaitan yang disebut di dalamnya,tertaklukkepadasyaratbahawaurusniagatersebutadalahdalam urusan perniagaan yang biasa dan/atau mengikutsyarat-syaratperniaganbiasayang tidakmelebihkanpihakberkaitan daripada apa yang lazimnya ditawarkan kepadaumumdantidakmengakibatkanpemegangsahamminoritiSyarikatterjejas.”

DANBAHAWAkuasayangdiberikanoleh resolusi ini akanberkuatkuasaserta-mertaapabilaresolusiinidiluluskandanakanterusdikuatkuasakansehingga:

(a) tamatnya Mesyuarat Agung Tahunan HeiTech yangberikutnya, selepas Mesyuarat Agung Tahunan akandatangdimanaCadanganMandatPemegangSahamberkenaandiluluskan,yangpadamasaituluput,kuasadiperbaharui;atau

(b) dibatalkan atau diubah oleh resolusi yang diluluskanoleh pemegang saham dalam Mesyuarat AgungTahunanatauMesyuaratAgungLuarBiasa;atau

(c) tamatnyakontraktersebut.

yangmanalebihdahulu

Notis Kelayakan Dividen

ADALAHDENGANINIDIMAKLUMKANBAHAWAtertaklukkepada kelulusan daripada pemegang-pemegang sahamdimesyuaratAgungTahunanKe-EnamBelas(16),dividenakhir sebanyak 7.3% ditolak 25% Cukai Pendapatan bagitahunkewanganberakhir31Disember2010, akandibayarkepada pemegang-pemegang saham pada 5 Ogos 2011.Tarikh kelayakan untuk dividen tersebut adalah pada6Julai2011.

Seorang Pendeposit akan layak untuk menerima bayarandividenhanyadarisegi:

(a) Saham-saham yang dipindahkan ke dalam akaunsekuritiPendepositsebelumpukul4.00petangpada6Julai2011;dan

(b) Saham-sahamyangdibelidiBursaMalaysiaSecuritiesBerhad berasaskan kelayakan mengikut Peraturan-peraturanBursaMalaysiaSecuritiesBerhad.

DenganPerintahLembagaPengarah

Khaeruddin bin Sudharmin (LS 0007037)Noriswadi bin Haji Ismail (LS 0008892)Setiausaha-setiausahaSyarikat

SubangJaya31Mei2011

7



Notes:

(i) A Member entitled to attend and vote at the Meeting may

appoint a proxy to attend and vote on his behalf. A proxy need

not be a Member of the Company.

(ii) A Member shall not be entitled to appoint more than two (2)

proxies to attend and vote at the Meeting provided that where

a Member is an authorized nominee as defined in accordance

with the provisions of the Securities Industry (Central

Depositories) Act, 1991, it may appoint up to two (2) proxies

in respect of each Securities Account it holds with ordinary

shares in the Company standing to the credit of the Securities

Account.

(iii) Where the appointment is executed by a corporation, it must

be either under its Common Seal or the hand of its officer or

attorney duly authorized.

(iv) The instrument appointing a proxy and the power of attorney

or other authority (if any) under which it is guided or notarially

certified copy of such power or authority, must be deposited at

the office of the Company’s Registrar: MIDF Consultancy and

Corporate Services Sendirian Berhad, Level 8, Menara MIDF,

82 Jalan Raja Chulan, 50200 Kuala Lumpur, not less than forty

eight (48) hours before the time appointed for holding the

Meeting or at any adjournment thereof.

Explanatory Notes on Special Business

(i) Explanatory note on Resolution 9 of the Agenda -

The proposed adoption of the Ordinary Resolution is primarily

to give flexibility to the Board of Directors to issue and allot

shares at any time in their absolute discretion and in the interest

of the Company without convening a general meeting. The

authorization will, unless revoked or varied by the Company at

a general meeting, expire at the conclusion of the next annual

general meeting.

(ii) Explanatory note on Resolution 10, please refer to Circular to

Shareholders dated 31 May 2011 accompanying the Company’s

Annual Report for the year ended 31 December 2010.

Nota:

(i) Ahli Syarikat yang layak untuk menghadiri dan mengundi

di Mesyuarat boleh melantik proksi untuk menghadiri dan

mengundi bagi pihaknya. Proksi tidak semestinya Ahli

Syarikat.

(ii) Ahlitidaklayakuntukmelantikdua(2)orangataulebihproksi

untukmenghadiridanmengundididalamMesyuaratkecuali

Ahli Syarikatmerupakan seorangpenama yangdiberi kuasa

sepertiyangdidefinasikandidalamperuntukanAktaIndustri

Sekuriti (Depositori Pusat) 1991, dimanaAhli Syarikatboleh

melantik sehingga dua (2) orang proksi berkenaan dengan

AkaunSekuritiyangdipegangnyadengansahambiasaSyarikat

padajumlahyangsamasepertiakaunsekurititersebut.

(iii) Di mana perlantikan dilaksanakan oleh satu perbadanan,

ia hendaklah dimeterai sama ada dengan cap syarikat atau

denganditandatanganiolehpegawaiataupeguamyangdiberi

kuasa.

(iv) Suratcara untuk melantik proksi yang telah ditandatangani

olehpeguamyangdiberikuasaataulain-lainbadanberkuasa

(jikaada)atauyangdisahkansecaranotari,kuasaataubadan

berkuasa tersebut, hendaklah didepositkan kepada Pejabat

PendaftarSahamSyarikat:MIDFConsultancyandCorporate

ServicesSendirianBerhad,Aras8,MenaraMIDF,82JalanRaja

Chulan,50200KualaLumpur,tidakkurangdariempatpuluh

lapan(48)jamsebelumwaktuuntukmengadakanmesyuarat

atausebarangpenangguhanseterusnya.

Keterangan untuk Urusan Khas

(i) KeteranganuntukResolusi9-

Cadangan pengambilan Resolusi biasa terutamanya untuk

memberikanfleksibilitikepadaparapengarahuntukmenerbit

dan memperuntuk saham pada bila-bila masa dengan

budi bicara mutlak dan dalam kepentingan Syarikat tanpa

mengadakanmesyuaratagung.Kuasaini,melainkaniadipinda

atauditarikbalikolehSyarikatdalammesyuaratagung,akan

tamatpadamesyuaratagungtahunanyangakandatang.

(ii) KeteranganuntukResolusi10-

Untuk maklumat lanjut, sila rujuk Surat Pekeliling kepada

pemegang-pemegang saham bertarikh 31 Mei 2011 yang

disertakan bersama Laporan Tahunan bagi tahunan berakhir

31Disember2010.


STATEMENTACCOMPANYING NOTICE OF ANNUAL GENERAL MEETING

PENYATA MENGIRINGI NOTIS MESYUARAT AGUNG TAHUNAN

PURSUANT TO PARAGRAPH 8.27(2) OF THE LISTING

REQUIREMENTS OF BURSA MALAYSIA SECURITIES

BERHAD

1. The profile of the Directors who are standing for re-

appointment and re-election are set out on pages 48

to 57 of the Annual Report.

Dato’ Wan Jaafar @ Wan Mohd bin Abdullah is retiring

pursuant to Section 129(6) of the Companies Act 1965

and does not seek re-appointment.

2. The details of the Directors shareholdings in the

Company, are set out on page 296 of the Annual

Report.

3. None of the Company Directors hold any interest in

the Company’s sudsidiaries.

MENURUT PERENGGAN 8.27(2) KEPERLUANPENYENARAIANBURSAMALAYSIASECURITIESBERHAD

1. Profil para Pengarah yang akan dipilih semula dandilantiksemuladiterangkanpadahalaman48hingga57dalamLaporanTahunan.

Dato’ Wan Jaafar @ Wan Mohd bin Abdullah yangbersara menurut seksyen 129(6) Akta Syarikat 1965,mengambilkeputusanuntuktidakdilantiksemula.

2. ButiranmengenaipegangansahamPengarahdidalamSyarikat diterangkan pada halaman 296 di dalamLaporanTahunan.

3. TiadaPengarahSyarikatyangmempunyaikepentingandidalamanaksyarikat.

9

ADMINISTRATIVEGUIDELINES AND NOTES

NOTA-NOTA DAN PANDUAN URUSAN PENTADBIRAN

Registration

• Registration starts at 8.45 a.m., at the entrance of

the GLENMARIE BALLROOM and will close at 10.30

a.m. Sharp.

• Our AGM working team will assist you to ascertain

which registration table you should approach for the

purpose of registration. Please furnish your original

Identity Card (ID) to our AGM working team and

ensure you collect your ID back subsequently.

• Once verified, please sign-up on our Attendance

List.

• Once registered, please proceed to GLENMARIE

BALLROOM.

• Please note that you are not allowed to register on

behalf of another person even with the original ID of

the other person.

• Valued Shareholders will be entitled to receive one

(1) door gift only and the entitlement will be based

on the verification in the Shareholders’ Register.

• Our AGM working team handles verification and

registration only. Please proceed to our AGM

HELPDESK for your queries.

AGM Helpdesk

• Our AGM HELPDESK is located alongside the

registration tables.

• In any event, our AGM working team will channel

your queries to our respective AGM HELPDESK

Personnel: Jusna binti Kamaruddin and Ahmad Noor

bin Sulong.

Proxy and Corporate Member

• A member entitled to attend and vote at the AGM is

entitled to appoint a proxy or proxies to attend and

vote in his/her stead. A proxy may but need not be

a member of the Company and where there are two

(2) (or more) proxies, the number of shares to be

represented by each proxy must be stated.

• To proceed with proxy appointment, the original

Proxy Form which is attached together with the

Company’s 2010 Annual Report must be completed,

signed, sent and delivered to the Company’s

Registrar: MIDF Consultancy and Corporate Services

Sendirian Berhad, Level 8, Menara MIDF, 82 Jalan

Raja Chulan, 50200 Kuala Lumpur by Monday, 20

June 2011 at 11.00 am.

• In the case of member which is a company, the

completed Proxy Form must be executed under

its seal or under the hand of any officer or duly

authorized attorney.

AGM Enquiry

• If you have any general AGM queries prior to the

meeting, please do not hesitate to contact: HeiTech

Padu Berhad, Group General Counsel/Company’s

Secretary Office at +60(3) 8601 3128 and/or

+ 60(3) 8601 3148 or the following person during

office hours:-

Name: NOOR ZIHAN BINTI NORDIN Share Registrar: MIDF CONSULTANCY AND CORPORATE SERVICESTel: +60(3) 2173 8888E-mail: [email protected]

To Valued Shareholders,

Administrative guidelines and notes for HeiTech Padu Berhad 16th Annual General Meeting (“AGM”)

Date : 22 June 2011Time : 10.30 a.m.Venue : Glenmarie Ballroom, Holiday Inn Kuala Lumpur Glenmarie, 1 Jalan Usahawan U1/8, 40250 Shah Alam, Selangor Darul Ehsan, Malaysia


Pendaftaran

• Pendaftaran akan bermula pada jam 8.45 pagi, dipintu masuk GLENMARIE BALLROOM dan akanditutuptepatjam10.30pagi.

• Petugas-petugas Mesyuarat Agung Tahunanakan membantu anda mengenalpasti meja-mejapendaftaran yang berkenaan bagi tujuanpendaftaran.Sila kemukakankadpengenalan (KP)asalandakepadapetugas-petugaskamidanpastikanandamengambilsemulaKPselepaspendaftaran.

• Selepas pengesahan, sila turunkan tandatangandalamSenaraiKehadiran.

• Selepas pendaftaran, sila masuk ke GLENMARIEBALLROOM.

• AndatidakdibenarkanmendaftarbagipihakindividulainwalaupundenganKPasalindividutersebut.

• Pemegang Saham layak menerima satu (1)cenderahati sahaja dan kelayakan adalahberdasarkanpengesahandidalamDaftarAhli.

• Petugas-petugasMAThanyamengendalikanurusanpengesahandanpendaftaran.Sebarangpenjelasandan pertanyaan, sila ajukan kepada petugas diKaunterBantuan.

Kaunter Bantuan

• KaunterBantuanMATakanditempatkanberhampiranmejapendaftaran.

• Pada bila-bila masa, petugas-petugas MAT akanmengajukan pertanyaan atau kemusykilan andakepadapetugasdiKaunterBantuanMAT.Petugas:Jusna binti Kamaruddin dan Ahmad Noor binSulong.

Proksi dan Pemegang Saham Korporat

• AhliSyarikatyang layakmenghadiridanmengundiberhakuntukmelantikseorang(1)proksiataulebihbagimenghadiridanmengundibagipihaknyadanbahawa proksi tidak semestinya merupakan ahliSyarikatdanbagiseorangahliyangmelantik lebihdaripada seorang (1) proksi, ahli tersebut perlumenentukan jumlah pemegangan sahamnya yangdiwakiliolehsetiapproksiitu,yangjikagagalberbuatdemikian,pelantikanproksiitudianggaptidaksah.

• Untukmelantikproksi,BorangProksiyangasal,yangdisertakanbersamaLaporanTahunan2010Syarikathendaklah dilengkapkan dan ditandatangani,dihantar dan sampai kepada Pendaftar SahamSyarikat:MIDFConsultancyandCorporateServicesSendirian Berhad, Aras 8, Menara MIDF, 82, JalanRajaChulan,50200KualaLumpurselewat-lewatnyaIsnin,20Jun,2011jam11.00pagi.

• Dalam keadaan di mana ahli merupakan sebuahsyarikat, Borang Proksi perlu dilaksanakan samaadadibawahkuasameterainya ataubawahkuasapegawaiataupeguamyangdiberikuasa.

Pertanyaan

• Jikaandamempunyaisebarangpertanyaansebelummesyuaratberlangsung,silahubungiPejabatKaunselAm/Setiausaha Syarikat di +60(3) 8601 3128 dan/atau +60(3) 8601 3148 atau individu berikut padawaktupejabat:-

Nama: NOOR ZIHAN BINTI NORDIN Pendaftar Syarikat: MIDF CONSULTANCY AND CORPORATE SERVICESTel: +60(3) 2173 8888E-mel: [email protected]

Kepadapemegang-pemegangsahamyangdihargai,Nota dan Panduan Urusan Pentadbiran di Mesyuarat

Agung Tahunan (“MAT”) HeiTech Padu Berhad Yang ke-16

Tarikh : 22 Jun 2011Masa : 10.30 pagiTempat: Glenmarie Ballroom, Holiday Inn Kuala Lumpur Glenmarie, 1 Jalan Usahawan U1/8, 40250 Shah Alam, Selangor Darul Ehsan, Malaysia

11

FINANCIALCALENDAR 2010/2011

KALENDAR KEWANGAN 2010/2011

22/02/2011Quarterly report on consolidated results for the financial

period ended 31/12/2010PengumumanAkaunBersepaduuntuksukutahunanbagi

tempohkewanganberakhir31/12/2010

22/12/2010Interim Dividend (Amended Announcement)

DividenInterim(PengumumanPindaan)

24/12/2010Interim DividendDividenInterim

30/11/2010Quarterly report on consolidated results for the financial

period ended 30/09/2010PengumumanAkaunBersepaduuntuksukutahunanbagi

tempohkewanganberakhir30/09/2010

20/05/2010Quarterly report on consolidated results for the financial period ended 31/03/2010PengumumanAkaunBersepaduTidakBeraudituntuksukutahunanbagitempohkewanganberakhir31/03/2010

23/06/2010Final DividendDividenTerakhir

01/06/2010Notice of Fifteenth (“15”) Annual General Meeting (“AGM”)NotisMesyuaratAgungTahunan(“MAT”)yangkeLimaBelas(“15”)

29/06/2010HeiTech Padu Berhad - Notice Of Book ClosureHeiTechPaduBerhad–NotisPenutupanBuku

06/07/2010HeiTech Padu Berhad - Employees’ Share Option

Scheme (“Scheme”)HeiTechPaduBerhad–SkimOpsyenSahamPekerja(“Skim”)

24/08/2010Quarterly report on consolidated

results for the financial period ended

30/06/2010PengumumanAkaunBersepaduuntuksukutahunanbagitempohkewanganberakhir30/06/2010


For non-shareholders of the Company and prospective shareholders, this Annual Report is also downloadable on our website: www.heitech.com.my

KepadabukanpemegangsahamdanbakalpemegangsahamSyarikat,LaporanTahunaninibolehdimuatturundilamanwebkami:www.heitech.com.my

13

Transformation begins with the ordinary…

Transformasi bermula dengan sesuatu yang biasa…

… and turns it into EXTRAORDINARY. ... dan menukarkannya kepada sesuatu yang LUAR BIASA.

Capitalising on our technical strength and expertise, coupled with our home-grown solutions, we are well poised to deliver breakthrough ICT solutions in Malaysia and beyond.

Bersandarkan kepada kepakaran dan kekuatan teknikal HeiTech yang digabungkan pula dengan penyelesaian keluaran tempatan, kami sememangnya beriltizam untuk menyediakan penyelesaian ICT terkini kepada syarikat-syarikat di Malaysia dan luar negara.

CHAIRMAN’SOUTLOOK

PANDANGAN PENGERUSI

Our valued shareholders and stakeholders,

It is my pleasure to once again share with you our corporate

performance and achievements for the year 2010.

This year, we have chosen the theme of Unleashing Potential

and Transforming Performance, in this annual report. This,

we believe, captures the very essence of our endeavor,

as we brave the tough and challenging ICT environment,

in the years ahead. For 2010, despite the intense business

competition and global economic uncertainties, HeiTech

Padu Berhad (“the Group”) was still able to sustain its

steady growth.

The Group’s resilience and fi nancial strength gave it a

competitive advantage, enabling the Group to maintain its

position as one of Malaysia’s ICT brand leaders. This was

further manifested in the Group gaining more projects

which has put it in good stead for years to come.

While we made good business progress, we had also our

share of missed opportunities. This, however, has provided

us with the chance to learn and sharpen further our business

acumen.

The Leader’s Path

We are proud of the fact that today, we are amongst

the top ICT players in the country, a position which we

have consistently maintained for the last fi ve years. The

Group has showed its pedigree, standing tall as one of a

few homegrown companies competing bravely with the

multinational ICT super brands in Malaysia.

Pemegangsahamdanpihakberkepentinganyangdihargai,

Sayaberasasukacitauntuksekalilagiberkongsimaklumattentangprestasidanpencapaiankorporatbagitahun2010.

Pada tahun ini, kamimemilih temaMenyerlahkan PotensidanMentransformasikanPrestasi,dalamlaporantahunanini.Kamipercayabahawatemainibenar-benarmenggambarkanusahakamiketikamenempuhpersekitaranICTyangserbasukar lagi mencabar pada tahun-tahun mendatang. Bagitahun 2010, meskipun berhadapan dengan persainganperniagaan yang sengit dan ketidaktentuan ekonomiglobal,HeiTechPaduBerhad(“Kumpulan”)masihmampumengekalkanprestasipertumbuhannya.

Daya tahan dan kekukuhan kewangan yang ada padaKumpulan, memberinya kelebihan daya saing, justerumembolehkan Kumpulan mengekalkan kedudukannyasebagaisatudaripadapenerajuyangterkemukadalamarenaICT di Malaysia. Kenyataan ini terbukti apabila Kumpulanmendapatlebihbanyakprojek,justerumemberikanmanfaatkepadanyapadatahun-tahunakandatang.

Walaupun menikmati kemajuan perniagaan yangmemberangsangkan namun ada ketikanya juga peluangtidak menyebelahi kami. Namun demikian, dugaan inimemberikamipeluanguntukbelajardanmeningkatkanlagikemahiran.

Peneraju

Kami berasa bangga bahawa Kumpulan adalah antarasyarikatungguldalampentasICTdinegaraini.Kedudukanini terus bertahan sejak lima tahun yang lalu. Kumpulanmenyerlahkan kehebatannya apabila berupaya berdirimegahsebagaisatudaripadasegelintirsyarikattempatanyangbersaingdengangagahnyadisisisyarikatmultinasionalICTyangbertapakkukuhdiMalaysia.

17

CHAIRMAN’SOUTLOOK

PANDANGAN PENGERUSI

Wave 1

2006Wave 2

2007-2010Wave 3

2011

Setting of business foundation on cost effectiveness and

competitive services

2007:Specialization,

accountability & entrepreneurship

2008:Specialization and

expansion of products and services

2010:Enabling Business

TransformationThrough Technology

The Preferred Technology

Conglomerate

HeiTech Group renowned as a holding company

with subsidiaries specializing in IT services,

worldwide

HeiTech will venture into non-IT businesses,

to support portfolio diversification

With ICT identified as one of the 12 National Key Economic

Areas (NKEA), the Group is of the view that it will be able

to play its role as a key enabler, to assist the transformation

of the country’s technology landscape and thus lay the

platform for an information-centred economy. As with

other countries, the ICT sector plays a pivotal role in socio-

economic development and is regarded as a powerful tool

to accelerate growth and empower the people in facing

global challenges.

Herein, lies our path to future success as we play our part as

a partner in transforming the nation to become a developed

and high-income economy, resilient even in the face of

economic uncertainty or financial crisis.

Our Financial Track

Our shareholders will be pleased to note that the Group was

able to maintain a steady performance for FY2010. During

the fiscal year, the Group achieved revenue of RM434 million,

an 8% increase from FY2009. HeiTech closed FY2010 with

a PBT margin of 4%, maintaining its margin in FY2009,

despite intense competition from existing customers and

rising costs. Net Profit Attributable to Shareholders (NPATS)

registered at RM8.9 million for this financial year.

Journey of Change and Performance

Operations Review

We journeyed further into Wave 2 of our Transformation

initiative by strengthening our capabilities and process

re-engineering. In terms of leadership position, we have

raised the bar and emerged as the nation’s technology

leader in Network, Data Management and IT Security.

The year 2010 also saw recurring projects from our

existing customers; Jabatan Pengangkutan Jalan, Jabatan

Imigresen Malaysia, Jabatan Pendaftaran Negara, Lembaga

Hasil Dalam Negeri and Unit Pemodenan Tadbiran dan

Perancangan Pengurusan Malaysia.

Besides strengthening our capabilities and processes,

emphasis was also placed on the establishment of strategic

partnerships and alliances.

One of the more significant achievements was that of

playing a larger role in assisting rural communities, through

the establishment of a strategic partnership with a leading

financial institution and Pos Malaysia Berhad, where through

the utilization of our Shared Banking Services platform, rural

communities can now benefit from basic banking services

provided through their village post offices.

Our Business Transformation Waves


Gelombang 12006

Gelombang 22007-2010

Gelombang 32011

Penetapan asas perniagaan

kepada keberkesanan kos dan

perkhidmatan kompetitif

2007:Pengkhususan,

Kebertanggungjawaban,Keusahawanan

2008:Pengkhususan dan

perkembangan produk dan perkhidmatan

2010:Membolehkan

Transformasi Perniagaan Menerusi Teknologi

KonglomeratTeknologi

Pilihan

HeiTech dikenali sebagai syarikat pegangan dengan pengkhususan anak-anak

syarikat dalam perkhidmatan IT seluruh dunia

HeiTech akan menceburi perniagaan bukan IT

bagi menyokong kepelbagaian portfolio

Berikutan ICT dikenal pasti sebagai satu daripada 12Bidang Ekonomi UtamaNegara (NKEA),maka Kumpulanberpendapatbahawaiamampumemainkanperananutamauntuk membantu menzahirkan transformasi landskapteknologi negara, justeru mewujudkan platform bagiekonomiberorientasikanmaklumat. Sebagaimanadengannegara-negara lain,sektor ICTmemainkanperananutamadalampembangunansosioekonomidandianggapsebagaiwadah utama untuk mencepatkan pertumbuhan danmengupayakanrakyatdalammendepanicabaranglobal.

Disinilahterbentangnyajalankamimenujukejayaanmasadepankeranakamimemainkanperanansebagairakandalammentransformasikan negara supaya menjadi negara majuberpendapatan tinggi walaupun menghadapi rintanganketidaktentuanekonomidankrisiskewangan.

Pencapaian Kewangan

Pemegang saham sekalian, bagi tahun kewangan 2010,Kumpulan berjaya mengekalkan kestabilan prestasinya.Padatahunfiskaltersebut,KumpulanmeraihhasilsebanyakRM434juta,yaknipeningkatan8%berbandingdengantahunkewangan 2009. HeiTech menutup tirai tahun kewangan2010,denganmarginPBTsebanyak4%,lantasmengekalkanmarginnyasebagaimanatahunkewangan2009,sungguhpunwujudnyapersaingansengituntukmerebutpelanggansediaadadanpeningkatankos.UntungBersihBolehDiperuntukkankepada Pemegang Saham (“NPATS”) mencatatkan RM8.9jutabagitahunkewangan2010.

Perjalanan Transformasi dan Prestasi

Tinjauan Operasi

KamimelangkahlagikehadapanmemasukiGelombang2inisiatifTransformasikamidenganmengukuhkankeupayaandan merencanakan semula proses. Dari segi kedudukanpeneraju, kamimelepasi rintangan untukmuncul sebagaipeneraju teknologi negara dalam arena Rangkaian,PengurusanDatadanKeselamatanIT.

Tahun 2010 juga menyaksikan projek berulang datangdaripada pelanggan sedia ada, Jabatan PengangkutanJalan, Jabatan Imigresen Malaysia, Jabatan PendaftaranNegara,LembagaHasilDalamNegeridanUnitPemodenanTadbirandanPerancanganPengurusanMalaysia.

Di samping mengukuhkan keupayaan dan proses kami,Kumpulanturutmenekankansatulagiaspekpenting,iaitupembentukanperkongsiandanperikatanstrategik.

Satu daripada pencapaian bermakna adalah apabilakami memainkan peranan lebih besar dalam membantumasyarakatluarbandarmelaluipembentukanperkongsianstrategik dengan institusi kewangan terkemuka danPos Malaysia Berhad. Dengan menggunakan platformPerkhidmatan Perkongsian Perbankan kami, masyarakatluar bandar kini dapat menikmati manfaat daripadaperkhidmatan perbankan asas yang disediakan menerusipejabatposdesa.

Gelombang Perniagaan Kami

19

CHAIRMAN’SOUTLOOK

PANDANGAN PENGERUSI

We also partnered with Lembaga Kemajuan Ikan Malaysia

(LKIM), in the development and implementation of an IT

platform for an E-DANA application system. This innovation

enables LKIM officers and fund managers to retrieve

information on fishermen funds, loan application status,

loan repayment and generated monthly reports.

I firmly believe that our answer to more significant growth

lies in our ability to form synergistic alliances that will

strengthen our business capabilities and ensure sustainable

growth. Such alliances will also increase avenues for us to

share our resource expertise, learn, and build positive value

with our partners. A testimony to this is the implementation

of the zEnterprise 196 mainframe project, a first of its kind

in Malaysia and the ASEAN region, which we undertook

with our long established technology partner, IBM. I am

confident that this partnership will indeed be a catalyst for

our regional expansion plans.

Growing Global

In relation to our global strategy, we will continue to explore

new business opportunities abroad. In 2010, we made

inroads into the Middle East, North Africa and Australia. One

of our global expansion initiatives was the incorporation of

Al Afaaq Total Solutions LLC based in Dubai, United Arab

Emirates. We hope to leverage on this venture to build a

substantial and sustainable ICT business in the Middle East.

I would also like to inform you that we were able to make

headway in the Asia-Oceania region, with the acquisition of

Cinix 1 Pty. Ltd. in Brisbane, Australia. This venture will pave

the way for us to expand into both the Australian and New

Zealand markets.

The Group made further inroads in terms of expanding

foreign alliances in Europe with a collaboration formed with

Thales Nederland, a leading global technology player in

integrated naval systems.

Presently, I am proud to inform you that we have also been

able to extend our reach to Sri Lanka (with the provision of

managed services), the United Kingdom (through Bodynet,

a vehicle body repair workshop management software)

and in Indonesia (through our ICT business process

outsourcing).

In keeping with our leadership role, expanding beyond

Malaysia is a necessity for future sustainability and financial

success. We are also mindful that we need to constantly

review our business strategies and adaptability, in order to

remain relevant in a fast changing ICT environment.

Corporate Responsibility and Sustainability

I would like to reiterate that we remain steadfast in our

commitment to best practices of corporate responsibility.

As for our corporate responsibility initiatives (CR), in

2010, the Group focused on four key areas – Community,

Marketplace, Work Place and Environment.

I am particularly pleased with our continued emphasis

on Youth and Education Development. A case in point is

our Empowerment of the Youth Generation Programme,

involving Sekolah Kebangsaan Kertau in Maran, Pahang.

This rural school, with a total enrolment of only 17 students

in Standard Six, has set a proud record of academic

achievement in 2010. Through financial assistance, free

tuition classes and motivational support, the students

excelled in their academic performance: five students

achieved 5As in the UPSR while another two students

achieved 4As.

It was a proud moment for the school. With this record,

they moved from what we can say “a zero to hero” position

in terms of academic excellence. Pursuant to this, I would

like to take this opportunity to thank all our volunteers and

the teachers as well as the Parent-Teacher Association of

the school, who have helped the students to perform better

in their academic studies and co-curricular activities.


Kami juga bekerjasama dengan Lembaga Kemajuan IkanMalaysia (LKIM), dalam pembangunan dan pelaksanaanplatformITuntuksistemaplikasiE-DANA.InovasiinidapatmembantupegawaidanpengurusdanaLKIMmendapatkanmaklumat berkenaan dana nelayan, termasuk statuspermohonanpinjaman,pembayaran semulapinjamandanlaporanbulanan.

Saya benar-benar percaya bahawa jawapan kami kepadapertumbuhanyanglebihbermaknaterletakpadakebolehankami untuk membentuk perikatan bersinergi yang akanmenguatkankeupayaanperniagaankamidanmemastikanpertumbuhan mampan berterusan. Perikatan ini jugaakan meluaskan pelbagai saluran untuk kami berkongsikepakaran sumber, belajar danmembina nilai-nilai positifbersamarakan-rakankami.BuktikepadaimpianiniadalahpelaksanaanprojekzEnterprise196mainframe,yakniyangpertama seumpamanya di Malaysia dan rantau ASEAN.Projekinidilaksanakanbersamarakanteknologikamiyangsudah sekian lama bertapak kukuh, IBM. Saya percayaperkongsianiniakanmenjadipemangkinuntukmelebarkanlagisayapkamidirantauini.

Berkembang ke Peringkat Global

Kami akan terus meneroka peluang perniagaan baru diseberang laut. Ini adalah strategi global kami. Pada2010,kami mengorak langkah ke Asia Barat, Afrika Utara danAustralia. Satu daripada inisiatif pengembangan globalkamiadalahpenubuhanAlAfaaqTotalSolutionsLLCyangberpusat di Dubai, Emiriah Arab Bersatu. Kami berharapdapat memanfaatkan perikatan ini untuk membinaperniagaanICTyangcukupbesardirantauAsiaBarat.

Saya juga ingin memaklumkan bahawa kita berjayamenembusi rantau Asia-Oceania melalui pengambilalihanCinix1Pty.Ltd.diBrisbane,Australia.Usahaniagainiakanmerintis jalan untuk kita melebarkan sayap ke pasaranAustraliadanNewZealand.

Kumpulan selanjutnyameluaskanperikatan luarnegaradiEropahmelaluiusahasamayangdibentukbersamaThalesNederland,iaitupemainteknologiglobaldalamarenasistempertahananlautbersepadu.

Saya dengan bangganya ingin memaklumkan bahawakita jugaberjayamengorak langkahkeSriLanka(denganpenyediaan perkhidmatan terurus), United Kingdom(melaluiBodynet,yakniperisianpengurusanbengkelbaikpulihkenderaan)dandiIndonesia(menerusipenyumberanluarprosesperniagaanICT).

Dalam usaha mengekalkan kedudukan kita di hadapan,meluaskan aktiviti perniagaan ke seberang laut adalahsuatukeperluandemijaminanmasadepandanpengukuhankewangan.KamijugamenyedaribahawastrategiperniagaandankebolehsesuaiannyaperlusentiasadikajisemulasupayaKumpulankekalrelevandalampersekitaranICTyangpesatberubah.

Tanggungjawab Korporat dan Keberkekalan

Saya ingin memaklumkan bahawa kami berpegangteguh pada komitmen untuk mendukung amalan terbaiktanggungjawab korporat. Sebagai inisiatif tanggungjawabkorporat (“TK”), pada 2010, Kumpulan memberikantumpuan pada empat bidang utama – Komuniti, Pasaran,TempatKerjadanAlamSekitar.

Saya benar-benar gembira dengan penekanan yangberterusanyangKumpulanberikankepadaPembangunanBeliadanPendidikan.Dalamhalini,ProgramPemerkasaanGenerasiBelia,yangmelibatkanSekolahKebangsaanKertaudiMaran,Pahang.Sekolahluarbandarini,yangmempunyaihanya17muriddalamDarjahEnam,mencatatkanpencapaianakademikyangmembanggakanpada2010.Melaluibantuankewangan,tuisyenpercumadansokonganmotivasi,merekadapat meraih kecemerlangan dalam peperiksaan: limamuridmendapat5Amanakaladualagimendapat4AdalamUPSR.

Ini saat yang membanggakan buat sekolah berkenaan.Rekodpencapaian inimerupakan suatupenghijrahandarisegi kecemerlangan akademik. Dalam hubungan ini, sayaingin mengambil kesempatan ini untuk mengucapkanribuan terima kasih kepada semua sukarelawan dan guruserta PIBG sekolah, yang telah membantu meningkatkanprestasipembelajarandanaktivitikokurikulummurid.

21

CHAIRMAN’SOUTLOOK

PANDANGAN PENGERUSI

The importance of CR has been long embedded in our

CR blueprint and is emphasized in both our engagement

with external stakeholders and our employees. These are

evidenced through our continuous efforts in developing our

people talent and building a corporate culture founded by

our HeiWay values.

We have to date inculcated an open business culture

respecting good work-life balance, ensuring a safe

working environment for our employees, putting in place

a performance based remuneration structure, upholding

of fairness and merit, as well as implementing talent

development programs to enrich skills and for personal

growth. We have carved new ground in our support for green

technology, both in education and business application.

We are well aware that there is still more to be achieved

as we work together within our communities. Our desire to

see ultimately the establishment of a positive and enduring

legacy for generations to come.

Future Horizons

We have achieved significant milestones in Waves 1 and 2,

which have seen progressive changes across the Group and

the evolution of a new business culture that is customer-

centric and driven by a passion to strive for excellence. Our

Wave 3 transformational initiative will eventually see the

emergence of a technology conglomerate that is globally

capable, competitive and respectable in the industry.

Innovation for Business Expansion

The preparatory groundwork to ensure our future success is

now ready and this includes the development of innovative

products and services, specializing in key market segments,

strengthening the foundation of our international businesses

and utilizing innovative technology to differentiate and stay

ahead of the competition.

We are also strengthening our core capabilities in System

Integration and Infrastructure Business (Network, Data

Management and IT Security). We will leverage on these

competencies to expand our business portfolios in the

commercial sector and the international market.

In the pipeline, we aim to grow our Islamic financial services

competencies, to bring more sophisticated technology

and IT innovation in Islamic Banking and Takaful solutions

offered by the financial services sector.

Unleashing Potential… Transforming Performance

In acclimatizing with future challenges and demands, we

must strive to excel in everything that we do. Excellence in

service delivery is a core competency with both product

quality, and service excellence, going hand in hand.

They are integral to the delivery of our brand promise of

uncompromising technological innovation and valued

partnership.

In this, effective teamwork and professionalism remains our

top priority, equipping our talents to achieve higher levels

of customer satisfaction. Above all, we need to continue to

build inspired teams and environments. By doing this, we

will provide quality and world-class service delivery, one

that is seamless through high impact at work, excellence in

action and integrity above yield.

Talent development is equally paramount. Continuing our

investment to strengthen skills to meet future challenges

is key. As evidence of our efforts for such endeavor, for the

past three years, our talents have attained a total of 183

diversified technical certifications. We are not stopping

here. As we see a greater level of readiness and equipping

of skills to face a more challenging role, I am convinced

that we will gradually see the transformation of our talent

pool towards being the chosen technology conglomerate

consultant.


Pentingnya TK telah sekian lama disemai dalam rangkatindakanCRdaniaditekankandalampenglibatanKumpulandengan pihak berkepentingan dan kakitangan. Hal initergambarmelaluiusahaberterusandalammembangunkanmodalinsandanmembinabudayakorporatyangdiilhamkanolehnilai-nilaiHeiWay.

Kami sehingga kini memupuk budaya kerja terbuka yangmenghormati keseimbangan kerja dengan kehidupan,memastikan persekitaran kerja yang selamat untukkakitangan, mewujudkan struktur ganjaran berasaskanprestasi, mendukung kesaksamaan dan merit, danmenjalankan program pembangunan bakat bagimemperkaya kemahiran dan pertumbuhan sahsiah.Kami turut melakar episod baharu dalam menyokongteknologihijaudalamaplikasipendidikandanjugaaplikasiperniagaan.

Kami menyedari bahawa masih banyak lagi yang belumdicapai. Jika tanggungjawab korporat ini dilaksanakandenganbaik,makainiakanmenjadisuatulegasipositifbuatgenerasiakandatang.

Senario Masa Depan

Seperti anda sedia maklum, kami mengukir mercu tandapenting dalam Gelombang 1 dan 2, yang menyaksikanperubahanprogresifmerentasiKumpulandanevolusibudayaperniagaanbaharu:berorientasikanpelanggandandipacuolehsemangatkuatuntukberusahakearahkecemerlangandalamurusankami.Gelombang3InisiatifTransformasikamiakanmenyaksikankemunculankonglomeratteknologiyangberkeupayaan,berdayasaingdandiseganidalam industri.Iniadalahhasilkemuncakseluruhinisiatiftransformasiyangdilaksanakansehinggakini.

Inovasi untuk Pengembangan Perniagaan

Persediaan asas untukmemastikan kejayaanmasa depanKumpulankinitersediadaninitermasuklahmembangunkanprodukdanperkhidmatanyanginovatif,mengkhususdalamsegmen pasaran utama, mengukuhkan asas perniagaanantarabangsadanmenggunakanteknologiinovatifsupayakekaldihadapandalampersaingan.

Kami turut mengukuhkan keupayaan teras dalamPenyepaduan Sistem dan Perniagaan Infrastruktur(Rangkaian, Pengurusan Data dan Keselamatan IT). Kamiakanmemanfaatkankecekapanyangadapadakamiiniuntukmeluaskanportfolioperniagaandalamsektorperdagangandanpasaranantarabangsa.

Kami merancang untuk mengembangkan kecekapanperkhidmatankewanganIslamuntukmembawalebihbanyakteknologicanggihdaninovasiITdalamsistempenyelesaianPerbankan IslamdanTakaful yangditawarkanoleh sektorperkhidmatankewangan.

Menyerlah Potensi… Mentransformasikan Prestasi

Dalammenyesuaikandiridengancabarandantuntutanmasadepan,kamimestiberusahauntukmencapaikecemerlangandalamsetiapbidangyangdiceburi.Kecemerlangandalampenyampaian perkhidmatan merupakan kecekapan teras,dengan kualiti produk dan kecemerlangan perkhidmatan,bergerak seiring. Ia penting kepada penyampaian produkdanperkhidmatankamiyangmenjanjikaninovasiteknologiyangterbaikdanperkongsianyangberharga.

Dalam hal ini, kerja berkumpulan yang berkesan danprofesionalismekekalmenjadikeutamaankami,melengkapiwargakerjakamiagardapatmemberiperkhidmatanyangmemenuhikepuasanpelanggan.Yangpalingpenting,kamiperlu berterusan membina kumpulan dan persekitaranyang cemerlang. Dengan itu, dapatlah kami memberikanpenyampaian perkhidmatan yang berkualiti dan bertarafdunia, yang bukan sahaja mantap tetapi juga cemerlangmenerusi impaktinggidalampekerjaan,cemerlangdalampelaksanaandanberintegriti.

Pembangunan insan sememangnya penting. Kamimelihat inisebagaipelaburanterasyangdiperlukanuntukmengukuhkansumberkamibagimendepanicabaranmasadepan.Sebagaibuktikepadausahakamiitu,sejumlah183sijilteknikalyangpelbagaitelahdiperoleholehwargakerjakami sepanjang tiga tahun lalu. Usaha kami tidak akanberhenti setakat itu. Dengan tahap kesediaan yang lebihtinggi dan berbekalkan kemahiran untukmenyiapkan diribagimemainkanperananyanglebihmencabar,kamiakanmenyaksikantransformasimodalinsankamikearahmenjadiperundingkonglomeratteknologipilihan.

23

CHAIRMAN’SOUTLOOK

PANDANGAN PENGERUSI

Rewarding our Shareholders

Dividend

Malaysia has introduced a Single-tier Tax System (STS) in

Budget 2008 to replace the existing imputation tax system.

This has brought major impact to the treatment of dividend

paid to shareholders. You might have noticed that some

companies have already given out dividends under the new

STS, although they have a six year transitional grace period

until 31 December 2013 to fully convert from imputation to

STS. Under the STS, corporate income is taxed at corporate

level and is a final tax.

As a result, there will be no tax credits deduction for any

dividend paid under STS to individual tax payers. We

are aware that this has negative impact to lower-income

individual shareholders whose top income tax bracket is

less than the statutory company tax rate. Mindful of the

impact STS has on our minority shareholders, HeiTech has

not elected to convert to STS until 31 December 2013.

To thank our shareholders for their trust and commitment

through the years, and with special dedication to our

minority shareholders, the Board of Directors is pleased

to announce that in addition to the interim dividend of

6.7% paid in January 2011, a final dividend of 7.3% less 25%

taxation on 100,716,600 ordinary shares will be paid in

respect of the financial year ended 31 December 2010.

Appreciation

On behalf of the Board of Directors, I would like to take

this opportunity to put on record our appreciation to the

Management and our talents in enhancing our brand value

leadership.

I would also like to thank my fellow Board Members for

their wisdom, guidance and support as together we help

the Management and the Group’s talents to steer the way

forward, in building a prosperous ICT-enabled future.

Our sincere thanks to all our shareholders for their

unwavering loyalty and support, which have enabled us

throughout the years to achieve milestones and create

greater value for our brand. And our foremost gratitude to

the Government and all relevant authorities for their given

support throughout the years.

We look forward to unleash our potential and transform it

into performance.

Yours sincerely,

Dato’ Mohd Hilmey Mohd TaibChairman


Imbuhan Pemegang Saham

Dividen

Malaysia memperkenalkan Sistem Cukai Satu Tingkat (STS) dalam Bajet 2008 untuk menggantikan sistem pengiraan cukai sedia ada. Ini memberikan kesan besar kepada pembayaran dividen kepada pemegang saham. Sesetengah syarikat sudah pun memberikan dividen menurut STS baru ini meskipun tempoh tangguh bagi peralihan ini adalah 6 tahun, iaitu sehingga 31 Disember 2013. Di bawah STS, pendapatan syarikat dicukai di peringkat korporat dan dianggap sebagai cukai akhir.

Kesannya, tiada potongan kredit cukai bagi sebarang dividen yang dibayar menurut STS kepada pembayar cukai individu. Kami sedar bahawa ini menjejaskan pemegang saham individu berpendapatan rendah yang lingkungan cukai pendapatan tertinggi mereka kurang daripada kadar cukai syarikat berkanun. Prihatin dengan kesan STS kepada pemegang saham minoriti, maka HeiTech memilih untuk tidak menggunakan STS sehingga 31 Disember 2013.

Sebagai menghargai pemegang saham atas kepercayaan dan komitmen mereka selama ini, khususnya pemegang saham minoriti, Lembaga Pengarah dengan sukacitanya mengumumkan sebagai tambahan kepada dividen interim sebanyak 6.7% dibayar pada Januari 2011, pemberian dividen akhir adalah sebanyak 7.3% ditolak 25% cukai ke atas 100,716,600 saham biasa bagi tahun kewangan berakhir pada 31 Disember 2010.

Penghargaan

Bagi pihak Lembaga Pengarah, saya ingin mengambil kesempatan ini untuk merakamkan ucapan terima kasih kepada pihak Pengurusan dan warga kerja dalam memacu kepimpinan penjenamaan nilai kami.

Saya juga ingin mengucapkan terima kasih kepada rakan Ahli Lembaga atas kebijaksanaan, bimbingan dan sokongan yang diberikan kerana bersama-sama membantu pihak Pengurusan dan warga kerja Kumpulan mengemudi perjalanan dalam membina kemakmuran masa depan yang berteraskan ICT.

Ucapan terima kasih juga ditujukan kepada semua pemegang saham atas kesetiaan dan sokongan tidak berbelah bahagi selama ini sehingga membolehkan kami mencapai kejayaan dan mencipta nilai yang lebih tinggi untuk jenama kita. Tidak ketinggalan, ucapan terima kasih kami kepada pihak Kerajaan dan agensi berkaitan atas sokongan dan nasihat yang diberikan sepanjang tahun ini.

Maju ke hadapan, kami beriltizam untuk menyerlahkan potensi kami dan mentransformasikannya kepada prestasi. Yang benar,

Dato’ Mohd Hilmey Mohd TaibPengerusi

25

VISION, MISSION & VALUES

VISI, MISI & NILAI

OUR VISIONTo become the technology-based transformational

company in Malaysia and beyond

OUR MISSIONWe are truly TRANSFORMATIONALTM

Providing Total Solution •

Creating Innovative Product •

Consulting For a Better World •


VISI KAMIUntukmenjadisebuahsyarikattransformasiberasaskanteknologidiMalaysiadanmerentasisempadan

MISI KAMIKamiPENERAJUPERUBAHANsebenar

• MenyediakanPenyelesaianSecaraMenyeluruh• MenciptaProdukBerinovatif• MemberiKhidmatNasihatKeArahDuniaYangLebihBaik

OUR HEIWAY VALUESNILAI HEIWAY KAMI

27

CORPORATEPROFILE

PROFIL KORPORAT

HeiTech has transformed the lives of Malaysians in many fascinating ways. Offering far-reaching solutions that deliver

greater security, added convenience and better peace of mind.

That’s because our solutions are aimed at overcoming our customers’ every challenge. We do this by transforming

obstacles into opportunities. Ideas into solutions. By bringing greater agility and value to our customers’ end-users.

With our cutting edge technologies, we revolutionized the automated systems of numerous customers in public and

private corporations. We also applied our expertise globally, helping foreign governments and corporations transform

their mission-critical operations and business processes. With these, we unleash their potentials and transform their

performances towards a greater heights.

Today, HeiTech continues to provide breakthrough ICT solutions in the sectors of defence, healthcare, education and

fi nance as well as the industries of manufacturing, oil & gas and utilities.

By transforming together with us, you will always be ahead of the race. The ‘next generation’ in your fi eld. A leader in

your own right. With HeiTech, your transformational journey will be complete.


HeiTechtelahmerubahkehidupanrakyatMalaysiadengancaratersendirimenerusipenyediaanpenyelesaian-penyelesaianyangmampumenjaminkeselamatandanmemberikankeselesaandanketenanganfikirankepadaparapelanggan.

Ia mampu direalisasikan keranamatlamat penyelesaian-penyelesaian kami ialah untukmengatasi setiap cabaran yangdihadapiolehparapelanggan.Caranyaialahdenganmerubahhalanganmenjadipeluang.Ideamenjadipenyelesaiansertapenyediaannilaiyanglebihbaikkepadaparapelangganagarmerekaberupayamemberikanperkhidmatanterbaikkepadaparapelangganmereka.

Menerusi teknologi terkini, kamimencetus revolusi baharu terhadap sistem automasi para pelanggan di sektor awammahupunswasta.Kamijugamemacukepakaransediaadakepentasglobal,membantukerajaansertasyarikatasinguntukmentransformasioperasisertaprosesperniagaanmereka.Dengancara ini,kamitelahmenyerlahkanpotensiseterusnyamentransformasiprestasimerekakepuncakyanglebihtinggi.

Hariini,HeiTechmeneruskankewibawaannyadenganmenyediakanpenyelesaianICTbertarafduniadalamsektorpertahanan,penjagaankesihatan,pendidikan,kewangansertaindustripembuatan,minyak&gasdantenaga.

Menerusi agenda tranformasi kami, anda akan sentiasa berada di hadapan danmenjadi peneraju dalam bidang andatersendiri.BersamaHeiTech,perjalanantransformasiandaakansempurnaakhirnya.

29

INTERNATIONALINITIATIVES

INISIATIF LUAR NEGARA

With strong roots and experience as a premier transformation agent in the local IT scene,

HeiTech has made headway into the global marketplace.

Initial international projects pioneered and implemented by HeiTech include the

development and provision of citizen’s registration system in North Sulawesi, Indonesia

and travel document printing system for the Department of Immigration and Emigration

in Sri Lanka.

Driven by strategic business expansion decision, HeiTech actively collaborates with both

the commercial and government agencies within various countries leveraging on its

local-based partners and investment companies such as PT HeiTech Intercity Kerlipan in

Indonesia, InTech Solutions Pvt. Ltd. in Sri Lanka, Cinix 1 Pty. Ltd. in Australia, Saeed LLC in

Abu Dhabi and Al Afaaq Total Solutions LLC in Dubai, United Arab Emirates.

HeiTech’s international pursuit capitalizes on its industry specifi c experts and leading

technology knowledge allowing it to offer services such as system integration, customized

solutions, full-scale project implementation, ICT infrastructure outsourcing and managed

services for both the public and commercial sectors.

HeiTech’s ongoing focus includes the South East Asia, Middle East, Europe, Economic

Cooperation for West African States (“ECOWAS”) and Commonwealth for Independent

State of former Soviet Union (“CIS”).

HeiTechkinimelangkahkepasaranglobalbersandarkankepadakefahamanmendalamdanpengalamansebagaiejentransformasiulungdiarenaITtempatan.

Projek-projekluarnegarayangdirintisdandilaksanakanHeiTechtermasuklahpenyediaandanpembangunansistempendaftaranpendudukdiSulawesiUtara,IndonesiadansistempercetakandokumenperjalananuntukJabatanImigresendanEmigresendiSriLanka.

Selarasdenganperancanganuntukmengembangkanperniagaansediaada,HeiTechtelahmenjalinkankerjasamaaktifdenganagensi-agensikerajaanmahupunkomersildipelbagainegaramenerusisyarikat-syarikatpelaburandanrakanniagatempatansepertiPTHeiTechIntercityKerlipandi Indonesia, InTechSolutionsPvt.Ltd.diSriLanka,Cinix 1Pty.Ltd.diAustralia,SaeedLLCdiAbuDhabidanAlAfaaqTotalSolutionsLLCdiDubai,EmiriyahArabBersatu.

PenerokaanperniagaanHeiTechdiluarnegaradidokongolehkepakaranspesifiknyaberkenaanindustrisertapengetahuanmengenaiteknologiterkiniyangmembolehkannyamenawarkanperkhidmatan sepertipenyepaduan sistem,penyelesaianboleh-ubah,pelaksanaanprojeksecaramenyeluruh, penyumberan luar infrastruktur ICT dan perkhidmatan terurus untuksektorawamdankomersil.

HeiTechmemberifokuskepadanegara-negaradirantauAsiaTenggara,AsiaBarat,Eropah,Konfiderasi Ekonomi Negara-Negara Afrika Barat (“ECOWAS”) dan Negara-NegaraKomanwelMerdekaBekasSovietUnion(“CIS”).


CORPORATEINFORMATION

MAKLUMAT KORPORAT

Board of DirectorsLembaga Pengarah

Dato’ Mohd Hilmey bin Mohd TaibExecutive ChairmanPengerusiEksekutif

Tan Sri Dato’ Mohd Zuki bin KamaluddinIndependent Non-Executive DirectorPengarahBebasBukanEksekutif

Dato’ Ab. Halim bin MohyiddinIndependent Non-Executive DirectorPengarahBebasBukanEksekutif

Haji Safiee bin Haji Mohammad PresidentPresiden

Syed Agel bin Syed Salim Non-Executive DirectorPengarahBukanEksekutif

Dato’ Wan Jaafar @ Wan Mohd bin AbdullahNon-Executive DirectorPengarahBukanEksekutif

Haji Ghazali bin AwangIndependent Non-Executive DirectorPengarahBebasBukanEksekutif

Dato’ Mohd Fadzli bin YusofIndependent Non-Executive DirectorPengarahBebasBukanEksekutif

Tan Sri Dato’ Sri Abi Musa Asa’ari bin Mohamed NorIndependent Non-Executive DirectorPengarahBebasBukanEksekutif

Ou Shian WaeiIndependent Non-Executive DirectorPengarahBebasBukanEksekutif

Companies SecretariesSetiausaha-Setiausaha Syarikat

Khaeruddin bin Sudharmin (LS 0007037)

Noriswadi bin Haji Ismail (LS 0008892)

Executive CommitteeJawatankuasa Eksekutif

Dato’ Mohd Hilmey bin Mohd TaibExecutive ChairmanPengerusiEksekutif

Haji Safiee bin Haji Mohammad PresidentPresiden

Harris bin IsmailManaging Director, Strategic Business Group &Chief Executive Officer, HeiTech e*Business Solution Sdn. Bhd.PengarahUrusan,KumpulanPerniagaanStrategik&KetuaPegawaiEksekutif,HeiTeche*BusinessSolutionSdn.Bhd.

Wan Zaidi bin Wan JaafarSenior Vice President, HeiTech Padu Berhad Chief Executive Officer, HeiTech i-Solutions Sdn. Bhd. NaibPresidenKanan,HeiTechPaduBerhadKetuaPegawaiEksekutif,HeiTechi-SolutionsSdn.Bhd.

Abdul Halim bin Md LassimSenior Vice President, HeiTech Padu Berhad Chief Executive Officer, HeiTech Managed Services Sdn. Bhd.NaibPresidenKanan,HeiTechPaduBerhadKetuaPegawaiEksekutif,HeiTechManagedServicesSdn.Bhd.

Ahmad bin Abdul GhaniSenior Vice President, Corporate ServicesNaibPresidenKanan,PerkhidmatanKorporat

Ahmad Nasrul Hakim bin Mohd ZainiSenior Vice President & Chief Financial Officer, Group Finance ServicesNaibPresidenKanan&KetuaPegawaiKewangan,PerkhidmatanKewanganKumpulan

Registered OfficePejabat Berdaftar

Level 15 HeiTech VillagePersiaran Kewajipan USJ 1 UEP Subang Jaya47600 Subang Jaya Selangor Darul EhsanMalaysiaTel : +603 8026 8888Fax : +603 8024 7997


IncorporatedDiperbadankan

5 August 19945 Ogos 1994

Website AddressLaman Sesawang

http://www.heitech.com.my

AuditorJuruaudit

Messrs. Hanafiah Raslan & MohamadLevel 23A Menara MilleniumJalan DamanlelaPusat Bandar DamansaraDamansara Heights50490 Kuala Lumpur

Principal BankersBank-Bank Utama

RHB Bank Berhad Level 7 Tower ThreeRHB Centre Jalan Tun Razak50400 Kuala Lumpur

CIMB Bank Berhad Tingkat 1 Menara Permodalan Nasional BerhadJalan Tun Razak50400 Kuala Lumpur

Bank Muamalat Malaysia Berhad 1st Floor Podium Block Menara BumiputraNo. 21 Jalan Melaka 50100 Kuala Lumpur

AmIslamic Bank BerhadLevel 19 Menara DionJalan Sultan Ismail50250 Kuala Lumpur

AmBank BerhadLevel 19 Menara DionJalan Sultan Ismail50250 Kuala Lumpur

Principal SolicitorsPeguam-Peguam Utama

Messrs. Azmi & Associates 14th Floor Menara Keck Seng203 Jalan Bukit Bintang 55100 Kuala Lumpur

Messrs. Cheang & Ariff 39 Court@Loke Mansion 273A Jalan Medan Tuanku 50300 Kuala Lumpur Malaysia

Messrs. Naqiz & Partners No. 42A Lorong DungunDamansara Heights 50490 Kuala Lumpur

Rhiza & Richard L3-14 Plaza Damas 60 Jalan Sri Hartamas 1Sri Hartamas 50480 Kuala Lumpur

Share Registrar Pendaftar Saham

MIDF Consultancy and Corporate Services Sendirian Berhad Level 8 Menara MIDF 82 Jalan Raja Chulan50200 Kuala LumpurTel : +603 2173 8888Fax : +603 2173 8677

Stock Exchange Listing Penyenaraian Bursa Saham

Main Board of Bursa Malaysia Securities Berhad Papan Utama Bursa Malaysia Securities Berhad (Listed since/Disenaraisejak20November2000)

Stock Code/KodPenyenaraian: 5028Stock Name/NamaPenyenaraian: HTPADU

14th Floor Exchange SquareBukit KewanganP.O. Box 1102350670 Kuala LumpurTel : +603 2034 7000 Fax : +603 2710 2308

AGM Helpdesk Kaunter Bantuan AGM

Jusna bt KamaruddinAhmad Noor bin SulongTel : +603 8601 3128 +603 8601 3148 Fax : +603 8024 7997

33

HEITECHGROUP

KUMPULAN HEITECH> PUBLIC SECTOR/SEKTOR AWAM

Company/Syarikat : HeiTech e*Business Solution

Sdn. Bhd.

CEO : Harris bin Ismail

Website/Laman Web : http://www.heitech.com.my

Core Business/ : System Integration/

Perniagaan Teras PenyepaduanSistem

Product & Services/Produk & Perkhidmatan:

Product:• Citizen Identification and Population Management

System

• Integrated Immigration System

• Passport System

• Road Transport Management System

• Government Pension System

• Machine Readable Travel Document System

• e-Border Control System

Produk:• Sistem Identifikasi Warganegara dan Pengurusan

Penduduk• SistemImigresenBersepadu• SistemPasport• SistemPengurusanPengangkutanJalan• SistemPencenKerajaan• SistemMesinPengesahanDokumenPerjalanan• SistemKawalane-Sempadan

Services:• Business Consultancy

• System Integration

• Change Management

• Application Development and Maintenance Services

Perkhidmatan:• PerundinganPerniagaan• PenyepaduanSistem• PengurusanPerubahan• PembangunanAplikasidanPerkhidmatanPenyelenggaraan

Company/Syarikat : Padusoft Sdn. Bhd.

COO : Khairol Amin bin Mohd Salleh

Website/Laman Web : http://www.padusoft.com.my

Core Business/ : Product development –

Perniagaan Teras Middleware/Pembangunan Produk-Middleware


• Hybrid Client – Front End Transaction Engine

• e-Connect – Internet to Legacy Middleware

• DSS (Device Service Server) – SODA (Service Oriented

Device Architecture) based device manager for web

and client server application

• RFID Middleware – web service and integrated Passive

and Active Tag middleware

• Library Appliance – RFID Middleware for Library

System

• MATRACS - Material Tracking System

• HybridClient–Kerangkakerjatransaksidanalatanyangmenyediakankomponenumumuntukmembangunkansistemberasaskantransaksi

• e-Connect–InternetkeLegasiMiddleware• DSS(PelayanKhidmatPeranti)–SODA(Perkhidmatan

Berasaskan Senibina Peranti) berasaskan pengurusperanti untuk sesawang dan aplikasi pelayanpelanggan

• RFIDMiddleware–KhidmatsesawangdanmiddlewareTagpasifdanaktifbersepadu

• Library Appliance – RFID Middleware untuk SistemPerpustakaan

• MATRACS–SistemPenjejakanBarang


Company/Syarikat : HeiTech Integrated Healthcare

Solutions Sdn. Bhd.

CEO : Mohd Sultan bin Abdul Majeed

Website/Laman Web : http://www.heitech.com.my

Core Business/ : Development and integration of

Perniagaan Teras healthcare ICT related products

and solutions/Pembangunan danpenyepaduanpenyelesaian danprodukICTberkaitan penjagaankesihatan


Custom-built healthcare related software, project

management, development and implementation services.

Perisianberkaitanpenjagaankesihatanyangdibuatkhusus,pengurusan projek, perkhidmatan pembangunan danpelaksanaan.

Company/Syarikat : HeiTech Defence Systems

Sdn. Bhd.

Chairman/Pengerusi : Haji Safiee bin Mohammad

COO : Azhar bin Ismail, PMP

Website/Laman Web : http://www.heitech.com.my/

v2/06/product-brochures.php

Core Business/ : Defence/PertahananPerniagaan Teras


Simulation, Training and IT related solutions for defence

and security.

Simulasi, Latihan dan penyelesaian berkaitan IT untukpertahanandankeselamatan.

Company/Syarikat : Educational Trend Sdn. Bhd.

CEO : Ahmad Shahran bin Ibrahim

Website/Laman Web : http://www.edutrend.com.my

Core Business/ : Education solution services

Perniagaan Teras provider/PenyediaPerkhidmatan PenyelesaianPelajaran


• Governance: electronic marking, assessment, content

management system

• Teaching & learning: ELLIS (English Language Learning

Instruction System), Success Maker, Novanet, Compass

Learning, Instructional Training, Customized Content

Development (Curriculum Or Courseware)

• Community Learning: Portal Development (Community

or Organization specific), Operations and Management,

Mobile Portal Engine

• Urus tadbir:pemarkahanelektronik,penilaian, sistempengurusankandungan

• Pengajaran&pembelajaran:ELLIS(SistemPengajaranPembelajaran Bahasa Inggeris), “Success Maker”,Pembelajaran Compass, Latihan Pengajaran,Pembangunan Kandungan (Kurikulum dan PerisianKursus)

• Pembelajaran Komuniti: Pembangunan Portal(Komuniti dan Organisasi Khusus), Pengurusan danOperasi,EnjinPortalMudahAlih

37

Company/Syarikat : HeiTech Managed Services

Sdn. Bhd.

CEO : Abdul Halim bin Md Lassim

Website/Laman Web : http://hms.heitech.com.my

Core Business/ : ICT infrastructure solutions/

Perniagaan Teras PenyelesaianinfrastrukturICT


• Managed Data Center Services (i-Sentrix)

• Managed Network & Communications Services

(Padu*Net)

• Desktop Management Services (Padu*DMS)

• Business Continuity Management

• Customer Care/Technical Helpdesk (Padu*Care)

• ICT Deployment (Padu*Pro)

• Consultancy & Professional Services

• PerkhidmatanPusatDataTerurus(i-Sentrix)• Perkhidmatan Rangkaian & Komunikasi Terurus

(Padu*Net)• PerkhidmatanPengurusanDesktop(Padu*DMS)• PengurusanKesinambunganPerniagaan• KhidmatPelanggan/BantuanTeknikal(Padu*Care)• PenggunaanICT(Padu*Pro)• PerkhidmatanProfesional&Perundingan

Company/Syarikat : InTech Solutions Pvt. Ltd

CEO : Nayana DP Dehigama

Website/Laman Web : http://www.epiclanka.net/

epic-lanka-group.php

Description/Diskripsi : InTech Solution Pte Ltd is a joint

venture company between

HeiTech Managed Services

Sdn. Bhd. and Epic Lanka Pvt.

Ltd. Their main business activity

is to manage Disaster Recovery

Centre (DRC) in Sri Lanka/InTech SolutionPvt.Ltd.adalahsyarikat kolabarasidiantaraHeiTech ManagedServicesSdn.Bhd.and EpicLankaPvt.Ltd.Aktiviti utamaperniagaannyaialah menguruskanPusatPemulihan BencanadiSriLankaCore Business/ : ICT Managed Services/

Perniagaan Teras PerkhidmatanICTTerurus


Disaster Recovery Facility

KemudahanPemulihanBencana

HEITECHGROUP

KUMPULAN HEITECH> TECHNOLOGY & INFRASTRUCTURE/TEKNOLOGI & INFRASTRUKTUR


HEITECHGROUP

KUMPULAN HEITECH> COMMERCIAL & GLC/KOMERSIL & SYARIKAT BERKAITAN KERAJAAN

Company/Syarikat : HeiTech i-Solutions Sdn. Bhd.

COO : Wan Zaidi bin Wan Jaafar

Website/Laman Web : http://www.facebook.

com/#!/pages/HeiTech-i-

Solutions-Group-i-

Solutions/161595343870992

Core Business/ : ICT Solution Provider using

Perniagaan Teras UniSoF Framework and focused

products/PenyediaPenyelesaian ICTmenggunakankerangka kerjaUniSoFdanproduk-produk khusus


• Homegrown solutions using UniSoF Framework

• Focused products in:

• Business Discovery

• Integrated Core Banking Solutions

• Asset Management Solution

• e-Statement Solution

• e-Business Initiative

• Professional services covering:

• IT Consultancy

• Project Management

• Application Development

• Deployment Services

• PenyelesaiantempatanmenggunakanKerangkakerjaUniSoF

• Produkkhususdalam:• PenerokaanPerniagaan,• PenyelesaianPerbankanTerasBersepadu• PenyelesaianPengurusanAset• Penyelesaiane-Statement

• Inisiatife-Perniagaan• PerkhidmatanProfessionalmerangkumi:

• PerundinganIT• PengurusanProjek• PembangunanAplikasi• PerkhidmatanPenggunaanICT

39

HEITECHGROUP

KUMPULAN HEITECH> STRATEGIC BUSINESS GROUP/KUMPULAN PERNIAGAAN STRATEGIK

Domestic/Dalam Negara

Company/Syarikat : Inter-City MPC (M) Sdn. Bhd.

CEO : Zohan Zuki bin Mohd Zuki

Website/Laman Web : http://www.intercity.com.my

Core Business/ : BPO ( Business Processing

Perniagaan Teras Outsourcing)/“BPO” (PenyumberanLuarProses Perniagaan)


1. Data Document Processing (DDP)

2. Record Management Services (RMS)

1. PemprosesanDokumenData(“DDP”)2. PerkhidmatanPengurusanRekod(“RMS”)

Company/Syarikat : Motordata Research Consortium

Sdn. Bhd.

CEO : Khaeruddin bin Sudharmin

Website/Laman Web : http://www.mrc.com.my

Core Business/ : National centralized database

Perniagaan Teras for industry reference/Pangkalan databerpusatkebangsaanuntuk rujukanindustri


• Thatcham Parts and Times System (TPS, TTS)

• Thatcham Parts Analysis (TPA)

• Claims Processing Centre (CPC)

• Vehicle Data History Reports

• SistemMasadanAlatGantiThatcham(“TPS”,”TTS”)• AnalisaAlatGantiTatcham(“TPA”)• PusatPemprosesanTuntutan(“CPC”)• LaporanRekodLampauDataKenderaan


Company/Syarikat : Electronic Media Airtime

Services Sdn. Bhd.

Advisor/Penasihat : Sabri bin Ab Rahman

General Manager/ : Abdul Razak bin Mohd Amin

Pengurus Besar Website/Laman Web : http://www.emastv.com.my

Core Business/ : Production & Supply of content

Perniagaan Teras to broadcasting stations/

Produksi&Pembekalkandungan kepadastesenpenyiaran


• Production of local content: tele-movies, dramas, &

magazine shows

• Supply of foreign syndicated content sourced from

major international studios such as Disney, NBC and

Nickelodeon

• Produksi kandungan tempatan: tele-movie, drama, &majalah

• PembekalkandunganluarnegarayangdiperolehdaristudioantarabangsautamasepertiDisney,NBC,danNickelodeon

Company/Syarikat : Vantage Point Consulting

Sdn. Bhd.

CEO : Abdul Rahim bin Osman

Website/Laman Web : http://www.vantage-intl.com

Core Business/ : SAP Implementation and

Perniagaan Teras support services/Pelaksanaan SAPdanperkhidmatan sokongan


• Solutions for ERP: General Back-Office solutions for

Financial, Logistics, Human Resources, Manufacturing

• Industry solutions: Oil & Gas, Health Care, Educations,

Military

• Supplier Relationship Management/eProcurement

• CRM

• Business Intelligence

• Penyelesaian untuk ERP: penyelesaian am dalamanuntuk Kewangan, Logistik, Sumber Manusia,Pengeluaran

• Penyelesaian Industri: Minyak & Gas, PenjagaanKesihatan,Pelajaran,Ketenteraan

• PengurusanHubunganPembekal/ePerolehan• CRM• KepintaranPerniagaan

41

HEITECHGROUP


Domestic/Dalam Negara

Company/Syarikat : Elitedge Communications

Sdn. Bhd.

General Manager/ : Aminudin bin Asmuni

Pengurus Besar


Procure, supply, and maintain equipments and products of

technical and scientific nature for schools in Malaysia.

Memperoleh, membekal, dan menyelenggara peralatanberasaskan teknikal dan saintifik untuk sekolah-sekolahseluruhMalaysia.

Company/Syarikat : Fask Capital Sdn. Bhd.

CEO : Dato’ Nik Mod Amin

bin Nik Abd Majid

Website/Laman Web : http://www.rmex.com.my

Core Business/ : To carry on business of

Perniagaan Teras franchiser in all kinds of financial

services and financial agents/

Menjalankanperniagaanfrancais dalamsemuaperkhidmatan kewangandanejenkewangan


Corporate Finance & Financial Advisory

KewanganKorporat&PerundinganKewangan

Company/Syarikat : MSCL Holdings Sdn. Bhd.

CEO : Steve Miller

Website/Laman Web : http://www.mscl.com.

Core Business/ : Automotive Software/

Perniagaan Teras PerisianAutomotif


• Motor insurance claims

• Bodyshop management

• CRM

• Industry data analysis program

• TuntutanInsuransKenderaan• Pengurusanalatganti• CRM• Programanalisadataindustri


Company/Syarikat : e-Komoditi Sdn. Bhd.

CEO : Dr. Lee Oi Kum

Website/Laman Web : http://www.ekomoditi.com

Core Business/ : ICT Consulting and Contracting

Perniagaan Teras services with special emphasize

on design and development of

Enterprise Wide Solutions and

E-Commerce for SME/

PerundinganICTdan Perkhidmatankontrakmenerusi penekanankhususdalammereka danmembangunkan PenyelesaianLuasEnterprisdan e-Daganguntuksyarikatkecil &sederhana


Products: B2B e-Procurement platform, ETX. HIMS, and ERP for

Cooperative Societies

Produk: Platform e-Perolehan B2B, ETX, HIMS, dan ERP untukpertubuhan-pertubuhanKoperasi

Services: Consulting and Contracting Services for Enterprise-wide

Software Solutions Design, Development, Implementation

and Maintenance or Managed Services

Perkhidmatan: Perundingan dan Perkhidmatan secara kontrak untukMereka,Membangun,Melaksana danMenyelenggara atauPerkhidmatan Terurus bagi Penyelesaian Perisian LuasEnterpris

Company/Syarikat : Tricubes Berhad

CEO : Khairun bin Zainal Mokhtar

Website/Laman Web : http://www.tricubes.com

Core Business/ : Identity Authentication and

Perniagaan Teras Mobility solutions/Penyelesaian PengesahanIdentitidan Pergerakan


Hardware• Ruggedised Handled Computer with Smartcard and

Biometric

• Ruggedised Handled Computer with Barcode

Scanner

• Smartcard Expansion Module for HP iPAQ 912

• Smartcard & Biometric Access Control System

• Desktop Smartcard & Biometric Reader

• Desktop Smartcard Reader

Perkakasan• Komputermudahalihtahan lasakdenganKadPintar

danBiometrik• Komputermudahalihdenganpengimbaskodbar• ModulPengembanganKadPintaruntukHPiPAQ912• Kadpintar&SistemKawalanAksesBiometrik• KadpintarDesktop&PembacaBiometrik• PembacaKadpintarBiometrik

Software• Identity Authentication Middleware for Smartcard &

Biometric base System

• Enterprise Mobile Middleware System

• Mobile Software as a Service

• Mobile enforcement, Mobile Banking, MyKad

Authentication

• Visitor Management for Desktop

• Smartcard & Biometric Reader

Perisian• Middleware Pengesahan Identiti untuk Kad pintar &

SistemberasaskanBiometrik• SistemMiddlewareEnterprisMudahAlih• PerisianMudahAlihsebagaiPerkhidmatan• PenguatkuasaanMudah Alih, PerbankanMudah Alih,

PengesahanMyKad• PengurusanPelawatuntukDesktop• Kadpintar&PembacaBiometrik

43

HEITECHGROUP


International/Antarabangsa

Company/Syarikat : Cinix 1 Pty.Ltd.

CEO : Jacqui Neilsen

Website/Laman Web : http://www.cinix1.com.au

Core Business/ : Writing & Supporting Software/

Perniagaan Teras PerisianPenulisan&Sokongan


• FlexiQuote-Software for the Panel Industry from

Quoting through to Accounting

• BodyNet-Software for the Panel Industry - working

shop management system

• “FlexiQuote”-Perisian untuk Industri Panel daripadaSebuthargahinggaPerakaunan

• “BodyNet”-Perisian untuk Industri Panel – sistempengurusanbengkelbaikpulihkenderaan

Company/Syarikat : PT. HeiTech Intercity Kerlipan

CEO : Fathony Zakaria

Website/Laman Web : http://www.intercity.co.id

Core Business/ : Document and Data Processing,

Perniagaan Teras Information Technology/

PemprosesanDokumendan Data,TeknologiMaklumat


Product: • E-statement Software (I2S)

• Courier monitoring and tracking Software

• Business Intelligence

Produk:• Perisiane-Statement(I2S)• PemantauanKurierdanPerisianPenjejakan• KepintaranPerniagaan

Services:• Document Data Processing (DDP)

• IT Outsourcing

• Application Development

Perkhidmatan:• PemprosesanDokumenData(“DDP”)• PenyumberanLuarIT• PembangunanAplikasi


Company/Syarikat : Al Afaaq Total Solutions LLC

CEO : Ibrahim Yousef H. Ramel

Website/Laman Web : http://www.al-afaaq.com

Core Business/ : Marketing and Business

Perniagaan Teras Development – Information

Technology/Pemasarandan PembangunanPerniagaan– TeknologiMaklumat


Government Solutions, focusing in the following sectors:

• Transportation, Homeland Security (Immigration

and Identity Management), Education, Healthcare,

Defense

• Incident Management System

• Traffic & Road Safety Solution

• Electronic Warehousing

• Control Center

• Car Rental Hub

Penyelesaian Kerajaan, memberi fokus terhadap sektor-sektorberikut:-• Pengangkutan,KeselamatanDalamNegeri(Imigresen

dan Pengurusan Identiti), Pelajaran, PenjagaanKesihatan,Pertahanan

• SistemPengurusanKemalangan• PenyelesaianTrafik&KeselamatanJalanRaya• GudangElektronik• PusatKawalan• PusatSewaanKenderaan

AL AFAAQ TOTAL SOLUTIONS LLC

Company/Syarikat : Saaed LLC

CEO : Ibrahim Yousef H. Ramel

Website/Laman Web : http://www.saaed.ae

Core Business/ : Incidents Management,

Perniagaan Teras Intelligent Transportation

Systems Provider and Security

Systems/Pengurusan Kemalangan,PenyediaSistem PengangkutanPintardanSistem Keselamatan


• Providing accident Management and Operation and

Control Center systems

• Attending minor car accidents and do the

reconstruction of accident scene and defining legal

liability

• Providing Free Way Service Patrol Services

• Traffic Safety Awareness Programs

• Car Parking Enforcement

• Smart security systems

• Menyediakan Sistem Pengurusan Kemalangan danPusatOperasidanKawalan

• Menguruskan kemalangan kecil kenderaan danmelakukan semula adegan kemalangan danmengenalpastilunasundang-undang

• MenyediakanKhidmatRondaanLaluanPercuma• ProgramKesedaranKeselamatanTrafik• PenguatkuasaanTempatLetakKenderaan• Sistemkeselamatanpintar

45

Dato’ Mohd Hilmey was appointed as Executive Chairman

of HeiTech Padu Berhad on 5 August 1994. He is a member

of the Voluntary Separation Scheme (VSS) Committee.

Prior to joining HeiTech, he has held several leadership

positions in Permodalan Nasional Berhad (PNB). The last

position held in PNB was as the Group Chief Executive,

from 1995 to 1997. He has also held several directorships in

public listed companies such as Malayan Banking Berhad,

Kuala Lumpur Kepong Berhad, KFC Holdings Berhad,

Maxis Communications Berhad, Pasdec Holdings Berhad

and several other private companies of various industries

prior to focusing on HeiTech Group. Currently, he serves as

Chairman of the Board of Directors of Universiti Malaysia

Pahang (UMP).

His current directorships in HeiTech Group are in Fask

Capital Sdn. Bhd., PT HeiTech Intercity Kerlipan, Inter-City

MPC (M) Sdn. Bhd., Motordata Research Consortium Sdn.

Bhd. and Electronic Multimedia Airtime Services Sdn. Bhd.

He is also a director in KIC Oil & Gas Ltd Labuan.

Dato’ Mohd Hilmey attended all of the seven (7)

Board Meetings held during the financial year ended

31 December 2010.

Tan Sri Dato’ Mohd Zuki was appointed as Director of

HeiTech Padu Berhad on 1 April 2000 and also serves as

Chairman of the Audit Committee.

He was an Exco member and Speaker of the State Assembly

in Pahang Darul Makmur and later a Senator in the Dewan

Negara. He is currently the Chairman of Perumahan Kinrara

Berhad, Kuantan Port Berhad and PNB Development

Sdn. Bhd.

His current directorships in other public and private

companies are in Tomypack Holdings Berhad, Amanah

Saham Pahang Berhad and Digiphonic Sistem Sdn. Bhd.

Tan Sri Dato’ Mohd Zuki attended six (6) Board Meetings

held during the financial year ended 31 December 2010.

Dato’ Mohd Hilmey dilantik sebagai Pengerusi EksekutifHeiTechPaduBerhadpada5Ogos1994.Beliaumerupakanahli Jawatankuasa Lembaga Skim Berhenti SecaraSukarela(VSS).

Sebelum menyertai HeiTech, beliau pernah memegangbeberapa jawatan kanan di Permodalan Nasional Berhad(PNB)danjawatanterakhiryangdisandangbeliaudiPNBialah sebagai Ketua Eksekutif Kumpulan dari tahun 1995hingga 1997. Beliau juga pernah berkhidmat sebagai ahlilembaga pengarah di beberapa syarikat senaraian awamseperti Malayan Banking Berhad, Kuala Lumpur KepongBerhad, KFC Holdings Berhad, Maxis CommunicationsBerhad, Pasdec Holdings Berhad dan beberapa syarikatpersendirian lain merangkumi pelbagai industri sebelummemberi tumpuan kepada syarikat-syarikat KumpulanHeiTech. Sekarang beliau berkhidmat sebagai PengerusiLembagaPengarahUniversitiMalaysiaPahang(UMP).

DidalamKumpulanHeiTech,Dato’MohdHilmeymerupakanpengarah di Fask Capital Sdn. Bhd., PT. HeiTech IntercityKerlipan,Inter-CityMPC(M)Sdn.Bhd.,MotordataResearchConsortium Sdn. Bhd. dan Electronic Multimedia AirtimeServicesSdn.Bhd.BeliaujugamerupakanpengarahdiKICOil&GasLtdLabuan.

Dato’MohdHilmeymenghadirikesemuatujuh(7)MesyuaratLembaga Pengarah yang diadakan sepanjang tahunkewanganberakhir31Disember2010.

Tan Sri Dato’ Mohd ZukidilantiksebagaiPengarahHeiTechPadu Berhad pada 1 April 2000 dan turut berkhidmatsebagaiPengerusiJawatankuasaAudit.

Beliau pernah memegang jawatan sebagai Exco danSpeakerDewanUndanganNegeriPahangDarulMakmurdankemudian berkhidmat sebagai Senator di Dewan Negara.BeliaukinimerupakanPengerusiPerumahanKinraraBerhad,KuantanPortBerhaddanPNBDevelopmentSdn.Bhd.

Keahlianbeliausebagaipengarahdisyarikat-syarikatawamdanpersendirianlainadalahdiTomypackHoldingsBerhad,Amanah Saham Pahang Berhad dan Digiphonic SistemSdn.Bhd.

Tan Sri Dato’Mohd Zukimenghadiri enam (6)MesyuaratLembaga Pengarah yang diadakan sepanjang tahunkewanganberakhir31Disember2010.

49

PROFILE OFDIRECTORS

PROFIL PARA PENGARAH

Dato’ Ab. Halim was appointed as Director of HeiTech

Padu Berhad on 1 July 2001. He serves as a member of

the Audit Committee, Nomination Committee,

Remuneration Committee and Employee Share Option

Scheme (ESOS) Committee.

Dato’ Ab. Halim joined KPMG Malaysia in 1977 and had his

early accounting trainings both in Malaysia and United States

of America. He was elevated as a partner of the firm in 1985

and retired in October 2001. During his tenure as partner

for seventeen (17) years, he headed various responsibilities.

At the time of his retirement in 2001, he was the partner in

charge of the Assurance and Financial Advisory Services

Division of the firm. He was also responsible for the

implementation of the Secured e-Commerce Practice of

the firm.

His current directorships in other public companies are

in Digi.Com Berhad, Utusan Melayu (Malaysia) Berhad,

Kumpulan Peransang Selangor Berhad, Amway (Malaysia)

Holdings Berhad, KNM Group Berhad, ECM Libra

Financial Group Berhad, Amcorp Properties Berhad and

RCE Capital Berhad.

Dato’ Ab. Halim attended six (6) Board Meetings held during

the financial year ended 31 December 2010.

Haji Safiee was appointed as the President of HeiTech

Padu Berhad on 11 April 1995. He serves as a member of the

Voluntary Separation Scheme (VSS) Committee.

Haji Safiee has thirty (30) years of experience in Information

Technology (“IT”). The blend of his knowledge, expertise

and exposure with the latest trend in IT arena contributes to

the competitive edge of HeiTech. Prior to joining HeiTech,

he served one of the leading local financial institutions

as Senior Manager 1/Deputy Head of Information

Systems Division.

His current directorships in HeiTech Group are in HeiTech

e*Business Solution Sdn. Bhd., Padusoft Sdn. Bhd. and

Tricubes Berhad.

He attended six (6) Board Meetings held during the financial

year ended 31 December 2010.

Dato’ Ab. Halim dilantik sebagai Ahli Lembaga PengarahHeiTechPaduBerhadpada1Julai2001.BeliauberkhidmatsebagaiahliJawatankuasaAudit,JawatankuasaPelantikan,Jawatankuasa Ganjaran dan Jawatankuasa Skim OpsyenSahamKakitangan(ESOS).

Dato’Ab.HalimmenyertaiKPMGMalaysiapada 1977dantelahmendapatlatihanawalnyadalambidangperakaunandi Malaysia dan Amerika Syarikat. Beliau telah dijadikanrakankongsifirma tersebutpada tahun 1985danbersarapada bulan Oktober 2001. Sepanjang tujuh belas (17)tahunperkhidmatannyasebagairakankongsi,beliautelahditugaskan dengan pelbagai tanggungjawab. Sebelumbersara pada 2001, beliau dipertanggungjawabkan untukmengetuaiBahagianPerkhidmatanPerundinganKewangandanAsuransfirmatersebut.Selaindaripadaitu,beliauturutbertanggungjawabterhadappelaksanaanPraktike-DagangSelamatbagifirmatersebut.

Keahlianbeliausebagaipengarahdisyarikat-syarikatawamlain adalahdiDigi.ComBerhad,UtusanMelayu (Malaysia)Berhad, Kumpulan Peransang Selangor Berhad, Amway(Malaysia)HoldingsBerhad,KNMGroupBerhad,ECMLibraFinancial Group Berhad, Amcorp Properties Berhad danRCECapitalBerhad.

Dato’Ab.Halimmenghadirienam(6)MesyuaratLembagaPengarah yang diadakan sepanjang tahun kewanganberakhir31Disember2010.

Haji Safiee dilantik sebagai Presiden HeiTech PaduBerhadpada 11April 1995.BeliauberkhidmatsebagaiahliJawatankuasaSkimBerhentiSecaraSukarela(VSS).

HajiSafieemempunyaitigapuluh(30)tahunpengalamandalam bidang Teknologi Maklumat. Gabungan kepakarandan pengetahuan beliau dalam trend terkini bidang ITtelah merubah HeiTech sebagai sebuah syarikat yangkompetitif.SebelummenyertaiHeiTech,beliauberkhidmatsebagai Pengurus Kanan 1/Timbalan Ketua BahagianSistem Maklumat di sebuah institusi kewangan tempatanyangdisegani.DidalamKumpulanHeiTech,beliaumerupakanpengarahdiHeiTeche*BusinessSolutionSdn.Bhd.,PadusoftSdn.Bhd.danTricubesBerhad.

Beliaumenghadirienam(6)MesyuaratLembagaPengarahyang diadakan sepanjang tahun kewangan berakhir31Disember2010.


Syed Agel was appointed as Director of HeiTech Padu

Berhad on 1 January 1995. He serves as a member of the

Audit Committee.

He started his career with the Auditor General’s Office in

1969. Served Dunlop Malaysian Industries Berhad in 1974

and after nine (9) years of service in various capacities,

he then joined Permodalan Nasional Berhad (PNB) in

1983. Served in PNB for seventeen (17) years; initially as its

Financial and Management Audit Manager and retired as

a General Manager of Amanah Saham Nasional Berhad in

July 2000.

His current directorships in other public companies are in

NCB Holdings Berhad and Kontena Nasional Berhad.

He attended five (5) Board Meetings held during the

financial year ended 31 December 2010.

Dato’ Wan Jaafar was appointed as Director of HeiTech

Padu Berhad on 8 March 2004. He serves as a member of

the Voluntary Separation Scheme (VSS) Committee.

He was in the Civil Service from 1963 to 1993 and held

several key positions. His last position before retiring was

as the Secretary-General in the Ministry of Agriculture from

1990 to 1993. On retirement, he was appointed as a Member

and then the Deputy Chairman of the Public Services

Commission until 1998.

His current directorship in HeiTech Group is in HeiTech

Managed Services Sdn. Bhd.

Dato’ Wan Jaafar attended five (5) Board Meetings held

during the financial year ended 31 December 2010. However,

Dato’ Wan Jaafar, who has attained the age of 72 retiring

pursuant to Section 129(6) of the Companies Act 1965,

does not seek re-appointment.

Syed AgeldilantiksebagaiPengarahHeiTechPaduBerhadpada 1 Januari 1995. Beliau berkhidmat sebagai ahliJawatankuasaAudit.

Beliau memulakan kerjaya dengan Pejabat Ketua AuditNegara pada tahun 1969. Pernah berkhidmat di DunlopMalaysian Industries Berhad pada 1974 dan selepassembilan (9) tahun berkhidmat dalam pelbagai kapasiti,beliaukemudiannyamenyertaiPermodalanNasionalBerhad(PNB)pada tahun 1983.Berkhidmatdi PNB selama tujuhbelas(17)tahun;bermulasebagaiPengurusKewangandanPengurusan Audit dan bersara sebagai Pengurus BesarAmanahSahamNasionalBerhadpadaJulai2000.

Keahlian beliau sebagai pengarah di syarikat-syarikatawam lain adalah di NCB Holdings Berhad dan KontenaNasionalBerhad.

Beliaumenghadiri lima (5)Mesyuarat LembagaPengarahyang diadakan sepanjang tahun kewangan berakhir31Disember2010.

Dato’ Wan JaafardilantiksebagaiPengarahHeiTechPaduBerhadpada8Mac2004.BeliauberkhidmatsebagaiahliJawatankuasaSkimBerhentiSecaraSukarela(VSS).

Beliau berkhidmat dalamPerkhidmatanAwamdari tahun1963 hingga tahun 1993 dan telah memegang beberapajawatan kanan. Jawatan terakhir beliau sebelum bersaraialah sebagai Ketua Setiausaha, Kementerian Pertaniandaritahun1990hingga1993.Selepasbersara,beliautelahdilantik sebagai Ahli dan kemudiannya sebagai TimbalanPengerusi Suruhanjaya Perkhidmatan Awam hinggatahun1998.

DidalamKumpulanHeiTech,beliaumerupakanpengarahdiHeiTechManagedServicesSdn.Bhd.

Dato’WanJaafarmenghadirilima(5)MesyuaratLembagaPengarah yang diadakan sepanjang tahun kewanganberakhir 31 Disember 2010. Walau bagaimanapun, Dato’WanJaafaryangmenjangkauumur72tahun,yangbersaramenurut Seksyen 129(6) Akta Syarikat 1965, mengambilkeputusanuntuktidakdilantiksemula.

53

PROFILE OFDIRECTORS

PROFIL PARA PENGARAH

Haji Ghazali was appointed as Director of HeiTech Padu

Berhad on 8 March 2005. He serves as a member of the

Audit Committee, Nomination Committee, Remuneration

Committee, Voluntary Separation Scheme (VSS) Committee

and Employee Share Option Scheme (ESOS) Committee.

He started his career as an accountant with Wilson,

Bishop, Bowes & Craig, Chartered Accountants, Australia.

Haji Ghazali has vast experience in accountancy, financial

operations, investment and corporate services both in the

public and commercial sectors. Before retiring, he served

as the Group Director, Finance and Corporate Services of

Kumpulan Guthrie Berhad.

His current directorships in other public companies

are in Prudential BSN Takaful Berhad, BIMB Investment

Management Berhad, CCM Duopharma Biotech Berhad and

Bank Simpanan Nasional Berhad.

Haji Ghazali attended all of the seven (7) Board Meetings

held during the financial year ended 31 December 2010.

Dato’ Mohd Fadzli was appointed as Director of HeiTech

Padu Berhad on 7 October 2005. He started his career

in broadcasting with Radio Malaysia and joined British

Broadcasting Corporation, United Kingdom from 1970 to

1976. He was appointed as Head of Marketing for Bank

Bumiputra (M) Berhad from 1976 to 1981. He joined Malaysian

National Insurance Sdn. Bhd. as Deputy General Manager

before joining Bank Islam Malaysia Berhad as General

Manager in 1984 specifically to set up the first Malaysian

takaful operation. He then served as Chief Executive Officer

and Director for Syarikat Takaful Malaysia Berhad until

September 2005. He is currently a member of the Board

of Trustee, Sultan Mizan Royal Foundation, a member of

the Islamic Religious Affairs Council Negeri Sembilan and

the Academic Fellow of University College Insaniah, Kedah.

At the same time, he serves as member of the Board of

Directors, Amana Takaful PLC, Sri Lanka and Amana Takaful

Maldives Ltd.

Dato’ Mohd Fadzli attended all of the seven (7)

Board Meetings held during the financial year ended

31 December 2010.

Haji Ghazali dilantik sebagai Pengarah HeiTech PaduBerhad pada 8 Mac 2005. Beliau berkhidmat sebagaiahli Jawatankuasa Audit, Jawatankuasa Pelantikan,Jawatankuasa Ganjaran, Jawatankuasa Skim BerhentiSecara Sukarela (VSS) dan Jawatankuasa Skim OpsyenSahamKakitangan(ESOS).

Beliau memulakan kerjaya sebagai akauntan di Wilson,Bishop, Bowes & Craig, Chartered Accountant, Australia.Selain itu, beliau juga mempunyai pengalaman luas didalam bidang perakaunan, operasi kewangan, pelaburandanperkhidmatankorporatuntuksektorawamdanswasta.Sebelumbersara,beliauturutberkhidmatsebagaiPengarahKumpulan,BahagianKewangandanPerkhidmatanKorporatdiKumpulanGuthrieBerhad.

Keahlian beliau sebagai pengarah di syarikat-syarikatawamlainadalahdiPrudentialBSNTakafulBerhad,BIMBInvestmentManagementBerhad,CCMDuopharmaBiotechBerhaddanBankSimpananNasionalBerhad.

HajiGhazalimenghadiri kesemua (7)Mesyuarat LembagaPengarah yang diadakan sepanjang tahun kewanganberakhir31Disember2010.

Dato’ Mohd Fadzli dilantik sebagai Pengarah HeiTechPadu Berhad pada 7 Oktober 2005. Beliau memulakankerjayadalambidangpenyiarandenganRadioMalaysiadankemudianberkhidmatdiBritishBroadcastingCorporation,United Kingdom dari tahun 1970 hingga 1976. Beliaukemudiannya dilantik sebagai Ketua Jabatan Pemasaran,Bank Bumiputra (M) Berhad dari tahun 1976 hingga1981. Beliau kemudiannya menyertai Malaysian NationalInsurance Sdn. Bhd. sebagai Timbalan Pengurus Besarsebelum menyertai Bank Islam Malaysia Berhad sebagaiPengurusBesarpadatahun1984,ditugaskankhususuntukmengasaskanpenubuhandanpelancaranoperasi syarikattakafulpertamadiMalaysia.Selepasitu,beliauberkhidmatsebagai Ketua Pegawai Eksekutif dan Pengarah SyarikatTakafulMalaysiaBerhadsehinggaSeptember2005.BeliaukinimerupakanAhliLembagaPemegangAmanah,YayasanDi Raja Sultan Mizan, Ahli Majlis Agama Islam NegeriSembilan dan Felo Akademik, Kolej Universiti Insaniah,Kedah. Pada masa yang sama, beliau juga berkhidmatsebagai ahli Lembaga Pengarah, Amana Takaful Plc, SriLankadanAmanaTakafulMaldivesLtd.

Dato’MohdFadzlimenghadirikesemuatujuh(7)MesyuaratLembaga Pengarah yang diadakan sepanjang tahunkewanganberakhir31Disember2010.


Tan Sri Dato’ Sri Abi Musa Asa’ari was appointed as Director of HeiTech Padu Berhad on 17 October 2006. He serves as a member of the Nomination Committee, Remuneration Committee and Employee Share Option Scheme (ESOS) Committee.

He started his career in the Malaysian Civil Service as Assistant Director in the Public Service Department in 1973. He then served in the National Bureau of Investigation, National Institute of Public Administration and Petroleum Development Unit of the Prime Minister’s Department before being appointed as the Deputy Budget Director in the Ministry of Finance in 1995. He was appointed as Director General of Federal Agriculture Marketing Authority (FAMA) in 1998 and subsequently as Secretary General at the Ministry of Agriculture and Agrobased Industry from 2001 until retirement in 2006. He is currently the Chairman of Lembaga Tabung Haji Malaysia.

His current directorships in other public and private companies are in Lembaga Koko Malaysia, Universiti Pendidikan Sultan Idris, Konsortium Perikanan Nasional Berhad and Platinum Energy Sdn. Bhd.

Tan Sri Dato’ Sri Abi Musa Asa’ari attended five (5) Board Meetings held during the financial year ended 31 December 2010.

Ou was appointed as Director of HeiTech Padu Berhad on 16 April 2010. He started his career with Malayan Banking as a management trainee from 1976 to 1981. He then joined IBM Malaysia in 1981 as a trainee System Engineer in Malaysia and had moved to various technical and management roles. He retires from IBM after almost 30 years of service and his last position was as Managing Director of IBM Malaysia. Under his leadership, IBM Malaysia has been at the forefront of bringing the vision of innovation to the country through partnerships with the government, NGOs, academia and clients.

Ou has consistently availed his experience and expertise to the country’s Information Technology (IT) industry. He was appointed as Councilor for PIKOM (Association of Malaysia Computer Industry) and was awarded the ‘Key Industry Leader Award’ by PIKOM for his contributions to Malaysia’s IT industry. He was also the Chairman for NITC Taskforce for IT literacy and the Adjunct Professor at the Department of Economics & Business Administration, Universiti Putra Malaysia.

He is currently serving as an Advisor in IBM Malaysia. He is also serving as an Independent Non-Executive Director of Alliance Financial Group and Alliance Bank Malaysia Bhd.

Ou attended five (5) Board Meetings held during the financial year ended 31 December 2010.

Tan Sri Dato’ Sri Abi Musa Asa’ari dilantik sebagaiPengarah HeiTech Padu Berhad pada 17 Oktober 2006.Beliau berkhidmat sebagai ahli Jawatankuasa Pelantikan,Jawatankuasa Ganjaran dan Jawatankuasa Skim OpsyenSahamKakitangan(ESOS).

Beliau memulakan kerjaya dalam Perkhidmatan AwamsebagaiPenolongPengarah,JabatanPerkhidmatanAwampada tahun 1973. Beliau kemudiannya berkhidmat di BiroSiasatanNegara, InstitutTadbiranAwamNegaradanUnitPembangunanPetroleum,JabatanPerdanaMenterisebelumdilantik sebagai Timbalan Pengarah Bajet, KementerianKewangan pada tahun 1995. Beliau kemudiannya telahdilantik sebagai Ketua Pengarah Lembaga PemasaranPertanian Persekutuan (FAMA) pada tahun 1998 danseterusnyadilantiksebagaiKetuaSetiausahaKementerianPertaniandanIndustriAsasTanipadatahun2001sehinggabersarapadatahun2006.BeliaukinimerupakanPengerusiLembagaTabungHajiMalaysia.

Keahlianbeliausebagaipengarahdisyarikat-syarikatawamlainadalahdiLembagaKokoMalaysia,UniversitiPendidikanSultan Idris, Konsortium Perikanan Nasional Berhad danPlatinumEnergySdn.Bhd.

Tan Sri Dato’ Sri Abi Musa Asa’ari menghadiri lima (5)Mesyuarat Lembaga Pengarah yang diadakan sepanjangtahunkewanganberakhir31Disember2010.

OudilantiksebagaiAhliLembagaPengarahHeiTechPaduBerhad pada 16 April 2010. Beliau memulakan kerjayadenganMalayanBankingsebagaipelatihpengurusandaritahun1976hingga1981.BeliaukemudiannyamenyertaiIBMMalaysiapada tahun 1981 sebagai pelatih JuruteraSistemdan mengembangkan kerjayanya dengan memegangpelbagai peranan baik dalam bidang teknikal mahupunpengurusan. Beliau bersara daripada IBM selepasberkhidmat hampir 30 tahun dan jawatan terakhir yangdisandang beliau ialah sebagai Pengarah Urusan IBMMalaysia. Di bawah kepimpinannya, IBM Malaysia telahberjayamenjadi peneraju dalammembawa visi inovasi kenegarainimenerusihubungankerjasamadengankerajaan,badanbukankerajaan,parapendidikdanpelanggan.

Ou secara konsistennya telah banyak menyumbangkanpengalaman dan kepakaran beliau terhadap industriTeknologiMaklumat (IT)negara.Beliau juga telahdilantiksebagai Kaunselor untuk PIKOM (Persatuan IndustriKomputerMalaysia)dantelahdiberikan“AnugerahPemimpinUtamaIndustri”olehPIKOMdiatassumbangannyaterhadapindustri IT Malaysia. Beliau juga merupakan PengerusiJawatankuasa NITC bagi celik IT dan Profesor Tamu diJabatan Ekonomi dan Pentadbiran Perniagaan, UniversitiPutraMalaysia.

SekarangbeliaumerupakanPenasihatIBMMalaysia.BeliaujugamerupakanPengarahBebasBukanEksekutif kepadaAllianceFinancialGroupdanAllianceBankMalaysiaBhd.

Ou menghadiri lima (5) Mesyuarat Lembaga Pengarahyang diadakan sepanjang tahun kewangan berakhir31Disember2010.

None of the Directors have:

• Any family relationship with Director and/or major shareholders of HeiTech Padu Berhad, except Syed Agel bin Syed Salim and Dato’ Wan Jaafar @ Wan Mohd bin Abdullah by virtue of being Nominee Directors of Permodalan Nasional Berhad.

• Any conflict of interest with HeiTech Padu Berhad. • Any convictions for offences within the past ten (10) years other than traffic offences.

TiadaseorangpunantaraPengarah-Pengarahyangmempunyai:-• SebaranghubungankekeluargaandenganPengarahdan/ataupemegangsahamutamaHeiTechPaduBerhadkecualiSyedAgelbinSyed

SalimdanDato’WanJaafar@WanMohdbinAbdullahyangmerupakanPengarah-PengarahLantikanPermodalanNasionalBerhad.• SebarangpercanggahankepentingandenganHeiTechPaduBerhad.• Sebarangsabitankesalahanselaindaripadakesalahantrafikdalamjangkamasasepuluh(10)tahunlepas.

57

PROFILE OFEXECUTIVE COMMITTEE

PROFIL JAWATANKUASA EKSEKUTIF

Dato’ Mohd Hilmey bin Mohd TaibExecutive Chairman

PengerusiEksekutif

Dato’ Mohd Hilmey’s profile is

contained in the “Profile of Directors”

section as set out on page 48 to 49 of

this Annual Report.

ProfilDato’MohdHilmey terkandungdi dalam “Profil Para Pengarah”sepertimana terdapat di halaman 48hingga halaman 49 Laporan Tahunanini.

Haji Safiee bin Haji MohammadPresident

Presiden

Haji Safiee’s profile is contained in the

“Profile of Directors” section as set

out on page 50 to 51 of this Annual

Report.

ProfilHajiSafieeterkandungdidalam“Profil Para Pengarah” sepertimanaterdapat di halaman 50 hinggahalaman51LaporanTahunanini.

Harris bin Ismail(Aged 50 – Malaysian)

MBA, Southern California University,

USA.

Managing Director of Strategic

Business Group, HeiTech Padu Berhad

and Chief Executive Officer of HeiTech

e*Business Solution Sdn. Bhd.

Harris has vast experience across

diversified industries, including

securities, finance and ICT.

(Berusia50–WarganegaraMalaysia)IjazahSarjanaPentadbiranPerniagaan,SouthernCaliforniaUniversity,USA.

Pengarah Urusan, KumpulanPerniagaan Strategik dan KetuaPegawaiEksekutif,HeiTeche*BusinessSolutionSdn.Bhd.

Harris mempunyai pengalaman luasdalam pelbagai Industri termasuklahsekuriti,kewangandanICT.

Wan Zaidi bin Wan Jaafar(Aged 51 – Malaysian)

Bachelor of Science in Education

(Hons) and Major in Mathematics,

University of Malaya.

Senior Vice President of HeiTech Padu

Berhad and Chief Executive Officer,

HeiTech i-Solutions Sdn. Bhd.

He began his career in Permodalan

Nasional Berhad (PNB). In nearly

three decades of services with PNB

and HeiTech, he has held several

senior positions in both organizations.

Wan Zaidi has been directly involved

in the transformation programs of

the public sector, particularly the

Road Transport Department, the

Immigration Department and the

National Registration Department.

(Berusia51-WarganegaraMalaysia)IjazahSarjanaMudaSainsPendidikan(Kepujian), Pengkhususan dalamMatematik,UniversitiMalaya.

Naib Presiden Kanan, HeiTech PaduBerhad dan Ketua Pegawai EksekutifHeiTechi-SolutionsSdn.Bhd.

Beliau memulakan kerjayanya diPermodalan Nasional Berhad (PNB).BerkhidmathampirtigadekaddiPNBdan HeiTech, beliau telahmemegangjawatan-jawatan kanan di kedua-dua organisasi tersebut. Wan Zaiditelah terlibat secara langsung dalamprogram transformasi sektor awamseperti Jabatan Pengangkutan Jalan,Jabatan Imigresen dan JabatanPendaftaranNegara.

Abdul Halim bin Md Lassim(Aged 38 – Malaysian)

Bachelor of Arts in Social Studies

with honours in Accountancy Studies

from the University of Exeter, United

Kingdom. Chartered Accountant,

Malaysian Institute of Accountants.

Certified Public Accountant,

Malaysian Institute of Certified Public

Accountants.

Senior Vice President of HeiTech Padu

Berhad and Chief Executive Officer of

HeiTech Managed Services Sdn. Bhd.

Prior to joining HeiTech in 2000, Abdul

Halim started his career by pursuing

articleship with Hanafiah Raslan

Mohammad for a period of five (5)

years and was primarily involved in the

assurance and business advisory work

and has acquired experience in auditing,

corporate finance and corporate

recovery related assignments. In 2000,

he joined HeiTech as the Finance

Manager where his immediate role

was to assist HeiTech in its flotation

exercise, which was successfully

completed in November 2000. He

was responsible for the financial

reporting and accounting operations

of HeiTech’s Group Finance Division in

June 2001 as the Head of Finance and

was later appointed as Chief Financial

Officer and Vice President in 2002 and

Senior Vice President in 2005. Abdul

Halim is a council member of the

Malaysian Institute of Certified Public

Accountants (MICPA) and also serves

as the Chairman of the Young Certified

Public Accountants of MICPA.

(Berumur38–WarganegaraMalaysia)IjazahSarjanaMudaSasteraPengajianSosial dengan kepujian dalamPengajian Perakaunan, University ofExeter, United Kingdom. AkauntanBertauliah,InstitutAkauntanMalaysia.Akauntan Awam Bertauliah, InstitutAkauntanAwamBertauliahMalaysia.


Naib Presiden Kanan HeiTech PaduBerhaddanKetuaPegawaiEksekutif,HeiTechManagedServicesSdn.Bhd.

Sebelum menyertai HeiTech pada2000,AbdulHalimmemulakankerjayasebagai pelatih dengan HanafiahRaslan Mohammad selama lima(5) tahun dan terlibat dalam tugasberkaitan asurans dan perundinganperniagaan serta memperolehipengalaman dalam bidang audit,kewangan serta pemulihan korporat.Pada tahun 2000, beliau berkhidmatsebagai Pengurus KewanganHeiTech dan memain peranan dalampelaksanaan pengapungan HeiTechyang telah berjaya disempurnakanpada November 2000. Beliau jugadipertanggungjawabkan ke ataspelaporan kewangan dan operasiperakaunan Bahagian KewanganKumpulan HeiTech pada Jun 2001sebagai Ketua Kewangan dankemudian dilantik sebagai KetuaPegawaiKewangandanNaibPresidenKanan pada tahun 2005. AbdulHalim merupakan Ahli Majlis InstitutAkauntan Awam Bertauliah Malaysia(MICPA) dan diberi tanggungjawabsebagai Pengerusi Akauntan MudaAwamBertauliahMICPA.

Ahmad bin Abdul Ghani(Aged 54 – Malaysian)

Bachelor of Arts with honours in

Psychology, National University of

Malaysia.

Senior Vice President, Corporate

Services.

Ahmad has twenty-nine (29) years

of experience in human resource

management and development across

diversified industry including banking,

manufacturing, and services in Malaysia

and multinational companies.

(Berumur54–WarganegaraMalaysia)Ijazah Sarjana Muda Sastera denganKepujian dalam Psikologi, UniversitiKebangsaanMalaysia.

Naib Presiden Kanan PerkhidmatanKorporat.

Ahmad mempunyai dua puluhsembilan (29) tahun pengalamandalampembangunandanpengurusansumber manusia menjangkauipelbagai industri termasuklahperbankan, pembuatan, perdagangandanperkhidmatandisyarikat-syarikattempatandanmultinasional.

Ahmad Nasrul Hakim bin Mohd Zaini(Aged 34 – Malaysian)

Bachelor of Commerce (Accounting),

University of New South Wales,

Sydney, Australia.

Chartered Accountant, Malaysian

Institute of Accountant (MIA). CPA

Australia.

Senior Vice President and Chief

Financial Officer.

Nasrul joined HeiTech in 2002 and was

appointed as Vice President of Group

Finance Services Division in 2008 and

later as Chief Financial Officer in 2009.

Prior to HeiTech, he had worked with

Deloitte Malaysia where he managed

financial assurance, business advisory

and consulting engagements for

clients from manufacturing, property

and banking industries. In NGOs, he

currently acts as an advisor to Dyslexia

Association dedicated to enhance

the gifts of dyslexic children through

information technology.

(Berumur34–WarganegaraMalaysia)Ijazah Perdagangan (Perakaunan),University of New South Wales,Sydney,Australia.

AkauntanBertauliah,InstitutAkauntanMalaysia(MIA).CPAAustralia.

Naib Presiden Kanan dan KetuaPegawaiKewangan.

Nasrul menyertai HeiTech pada2002 dan dilantik sebagai NaibPresiden Bahagian PerkhidmatanKewanganKumpulanpada2008dankemudiannya sebagai Ketua PegawaiKewangan pada 2009. SebelummenyertaiHeiTech,beliauberkhidmatdi Deloitte Malaysia di mana beliaumenguruskan perkhidmatan asuransdan khidmat nasihat perniagaanuntuk pelanggan-pelanggan dariindustri pengeluaran, hartanah danperbankan. Di dalam NGOs, beliausekarangmerupakanpenasihatkepadaPersatuan Disleksia yang memberifokus kepada pembangunan kanak-kanak istimewa disleksia menerusiteknologimaklumat.

63

OURACCOLADES

PENGIKTIRAFAN KAMI

1. Innovative Company of the Year Award (Information Security) by Cyber Security Malaysia (2010)

2. ISO/IEC 20000-1:2005 Information Technology Service Management System (since 2010)

3. Industry Excellence Award (Industrial Products & Technology) at National Annual Corporate Report Awards (NACRA) (2008 & 2009)

4. MIM Silver Award (2008)

5. Frost & Sullivan Malaysia Telecoms Award (2007)

6. Certificate of Merit at NACRA (2006, 2007 & 2010)

7. ISO/IEC 27001:2005 Information Security Management System Certification (since 2006)

8. 3 Stars Award National Quality Control Circle (2003)

9. Best Exhibition Booth Award Minggu Saham Amanah (2002)

10. Enterprise 50 Award (2000)

11. MS ISO 9001:2008 Quality Management Systems Certification (since 1998)

12. Capability Maturity Model Integration (CMMI) Level 3 Certification (since 2006)

• Indirectly contributed to the success of our client, Public Service Department in achieving:-

• IT Premier Award for Public Sector (2006) – Pensions Online Workflow Environment System (POWER)

• Indirectly contributed to the success of our client, National Registration Department in achieving:-

• ISO/IEC 27001:2005 Information Security Management System Certification (2009)

• IT Premier Award (2000)

• Indirectly contributed to the success of our client, Immigration Department of Malaysia in achieving:-

• MS ISO 9002 Certification for passport processing• The Prime Minister’s IT Award (2000)• Best Call Centre Services Award (2000)• Home Ministry Quality Award• IT Premier Award (1999)

• Indirectly contributed to the success of our client, Road Transport Department in achieving:-

• PIKOM (Computer Industry’s Association of Malaysia) Award (1997)

• Public Service Innovation Award (1996)• Special Public Service award for IT (1995)

2

3

5

6

4

1


1. Anugerah Syarikat Inovasi Tahunan (KeselamatanMaklumat)olehCyberSecurityMalaysia(2010)

2. Pensijilan ISO/IEC 20000-1:2005 Sistem PengurusanPerkhidmatanTeknologiMaklumat(sejak2010)

3. Anugerah Kecemerlangan Industri (Produk Industri &Teknologi) pada Anugerah Laporan Tahunan KorporatPeringkatKebangsaan(“NACRA”)(2008&2009)

4. AnugerahPerakMIM(2008)

5. Anugerah Telekomunikasi Frost & Sullivan Malaysia(2007)

6. SijilKepujian“NACRA”(2006,2007&2010)

7. Pensijilan Sistem Pengurusan Keselamatan MaklumatISO/IEC27001:2005(sejak2006)

8. Anugerah 3 Bintang Kumpulan Kawalan KualitiKebangsaan(2003)

9. AnugerahGeraiPameranTerbaikMingguSahamAmanah(2002)

10.Anugerah“Enterprise50”(2000)

11. PensijilanSistemPengurusanKualitiMSISO9001:2008(sejak1998)

12. PensijilanCMMIPeringkat3(sejak2006)

• Secara tidak langsung menyumbang kepada kejayaanpelanggan kami, Jabatan Perkhidmatan Awam untukmemperoleh:-

• AnugerahPerdanaTeknologiMaklumatSektorAwam(2006) – Sistem Persekitaran Aliran Kerja DalamTalian,BahagianPencen(“POWER”)

• Secara tidak langsung menyumbang kepada kejayaanpelanggan kami, Jabatan Pendaftaran Negara untukmemperoleh:-

• Pensijilan ISO/IEC 27001:2005 Sistem PengurusanKeselamatanMaklumat(2009)

• AnugerahPerdanaTeknologiMaklumat(2000)

• Secara tidak langsung menyumbang kepada kejayaanpelanggan kami, Jabatan Imigresen Malaysia untukmemperoleh:-

• PensijilanMSISO9002bagipemprosesanpasport• AnugerahITPerdanaMenteri(2000)• Anugerah Perkhidmatan Pusat Panggilan Terbaik

(2000)• AnugerahKualitiKementerianDalamNegeri• AnugerahPerdanaTeknologiMaklumat(1999)

• Secara tidak langsung menyumbang kepada kejayaanpelanggan kami, Jabatan Pengangkutan Jalan untukmemperoleh:-

• Anugerah PIKOM (Persatuan Industri KomputerMalaysia)(1997)

• AnugerahInovasiPerkhidmatanAwam(1996)• AnugerahKhasPerkhidmatanAwambagiTeknologi

Maklumat(1995)

7

8

9

10

11

65

SIGNIFICANTEVENTS

ACARA-ACARA UTAMA

16 April/16 April 2010MOU Signing between HeiTech and Microsoft Corp. HeiTech signed a Memorandum of Understanding (MOU) with Microsoft Corp. to explore the possibility of providing state-of-the-art IT based consumer health services in Malaysia.

Perjanjian Persefahaman antara HeiTech dan Microsoft Corp. HeiTech memeterai perjanjian persefahaman dengan Microsoft Corp. untuk meneroka peluang bagimenyediakan perkhidmatan kesihatan berasaskan penggunaan IT terkini diMalaysia.

22 April/22 April 2010Signing Ceremony between HeiTech and UER Energy Saving Sdn. Bhd. HeiTech inked a partnership agreement with UER Energy Saving Sdn. Bhd. for the adoption of green energy conservation and renewable energy practices at HeiTech’s Data Center.

Majlis Menandatangani Perjanjian antara HeiTech dan UER Energy Saving Sdn. Bhd.HeiTechmemeterai perjanjian kerjasamadenganUEREnergySavingSdn.Bhd. untukmenerimapakaiamalan pemuliharaan tenaga hijau dan tenaga yang diperbaharui di Pusat Data HeiTech.

23 June/23 Jun 2010 The Fifteenth (15th) Annual General MeetingHeiTech announced its financial results FY2009 during the Fifteenth (15th) Annual General Meeting held at Grand Dorsette Subang Hotel, Subang Jaya.

Mesyuarat Agung Tahunan Ke Lima Belas (15)HeiTech mengumumkan keputusan kewangannya bagi TK2009 semasa Mesyuarat Agung TahunanKe-Lima Belas (15) yang diadakan di GrandDorsette Hotel, Subang Jaya.

26 October/26 Oktober 2010 Launch of Padu*MSS HeiTech introduced a new managed security service branded as Padu*MSS which was officially launched by Y.B. Tuan Haji Fadillah Yusof, Deputy Minister of Science, Technology and Innovation Malaysia.

Pelancaran Padu*MSS HeiTechmemperkenalkanperkhidmatan sekuriti terurusbaharu yangdijenamakan sebagai Padu*MSSyang dilancarkan secara rasmi oleh Y.B. Tuan Haji Fadillah Yusof, Timbalan Menteri, Sains, Teknologidan InovasiMalaysia.

8 March/8 Mac 2011 HeiTech Signed MOU with Thales Nederland BVHeiTech entered into a Memorandum of Understanding (MOU) with Thales Nederland BV to explore the possibility of developing Combat Management System in Malaysia.

HeiTech Menandatangani Perjanjian Persefahaman dengan Thales Nederland BVHeiTech menandatangani perjanjian persefahaman dengan Thales Nederland BV untuk menerokapeluang bagimembangunkan Sistem Pengurusan Tempur diMalaysia.

Corporate EventsAcara-acara Korporat


HeiTech organized marketing activities, forums and conferences to strengthen relationships with its existing and potential customers.HeiTech menganjurkan pelbagai aktiviti pemasaran, forum serta persidanganuntuk mengukuhkan hubungan dengan para pelanggan sedia ada dan bakalpelanggan yang berpotensi.

2-4 July/2–4 Julai 2010HeiTech Organized TechExchange ForumHeiTech shared its know-how on the advancement of Cloud Computing technology and architecture

with its existing and potential customers in the TechExchange Forum held in Medan, Indonesia.

HeiTech Anjur Forum TechExchangeHeiTech berkongsi kepakarannya dalam senibina dan teknologi Cloud Computing dengan parapelanggan sedia ada dan pelanggan yang berpotensi dalam Forum TechExchange yang diadakan diMedan, Indonesia.

27 September/27 September 2010 Hari Raya Open House for CustomersA crowd of seven hundred (700) guests from both public and commercial sectors attended the

open house.

Rumah Terbuka Hari Raya untuk Para PelangganSeramai tujuh ratus (700) orang tetamu yang terdiri daripada para pelanggan HeiTech dari sektorawammahu pun komersil hadir ke rumah terbuka HeiTech.

13 October/13 Oktober 2010 HeiTech Organized ROPE ProgramThemed “Bridging Local Partners with Technology”, the Regional Office Professional Engineer

(“ROPE”) program was designed to drive HeiTech’s regional customer service engineers to foster

synergic relationship with customers at the regional level.

HeiTech Anjur Program ROPEBertemakan“MenghubungkanRakanNiagaTempatanmelaluiTeknologi”,programJuruteraProfesionalWilayah direncana bagi menggerakkan jurutera-jurutera khidmat pelanggan wilayah HeiTech untukmengukuhkan lagi hubungan dengan para pelanggan di peringkatwilayah.

Marketing EventsAcara-Acara Pemasaran

67

SIGNIFICANTEVENTS

ACARA-ACARA UTAMA

Throughout 2010, HeiTech participated in major exhibitions and conferences to further enhance its brand reach and presence.Sepanjang tahun 2010, HeiTech telah mengambil bahagian dalam beberapapameran dan persidangan utama bagi mengukuh dan mengembangkan lagijenama Syarikat.

20-26 April/20-26 April 2010 Malaysia Unit Trust Week 2010 Minggu Saham Amanah Malaysia 2010

27 July/27 Julai 2010 CIO Conference 2010 Persidangan CIO 2010

2-5 August/2-5 Ogos 2010 Kuala Lumpur International Finance Forum 2010 (KLIFF 2010) Forum Kewangan Antarabangsa Kuala Lumpur 2010

25-29 October/25-29 Oktober 2010 Cyber Security Malaysia Awards, Conference & Exhibition Anugerah, Persidangan & Pameran Cyber Security Malaysia

Exhibition/ConferencePameran/Persidangan


HeiTech employees and community programProgram untuk Warga HeiTech dan komuniti

Throughout 2010, HeiTech has organized series of activities as a sign of appreciation for the staff loyalty and dedication. In line with its aspiration “Giving back to Community”, HeiTech has also contributed and participated in various community program.Sepanjang tahun 2010, HeiTech telah menganjurkan beberapa siri aktivitisebagai tanda penghargaan di atas kesetiaan dan dedikasi warganya. Selaridengan aspirasi “Menyumbang Kembali kepada Masyarakat”, HeiTech juga turutmenghulurkan sumbangan dan mengambil bahagian dalam pelbagai programkemasyarakatan.

5 August/5 Ogos 2010 Durian PartyMore than two hundred (200) staffs enjoyed the durian party organized by the Partner Management

& Procurement (PMP) at HeiTech Village.

Pesta DurianLebih dua ratus (200) warga HeiTech memeriahkan pesta durian anjuran Pengurusan Rakan Kongsi& Perolehan di HeiTech Village.

1 September/1 September 2010Visit to Orphanage and Old Folks Home In conjunction with the month of Ramadhan, HeiTech donated duit raya and daily essentials to the

residents of Orphanage and Old Folks Home in Kampung Medan, Petaling Jaya.

Lawatan ke Rumah Anak-Anak Yatim dan Warga Emas Bersempena bulan Ramadhan, HeiTech menghulurkan sumbangan berupa duit raya dan barangankeperluan harian kepada penghuni Rumah Anak-Anak Yatim dan Warga Emas di Kampung Medan,Petaling Jaya.

24 September/24 September 2010Raya 1HeiTech The management entertained and shared the excitement of Hari Raya celebration with over seven

hundred (700) staffs at HeiTech Village.

Raya 1HeiTech Pihak pengurusanmerai dan berkongsi kemeriahan Hari Raya dengan lebih tujuh ratus (700)wargaHeiTech di HeiTech Village.

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SIGNIFICANTEVENTS

ACARA-ACARA UTAMA

11 November/11 November 2010Blood Donation Drive 2010 Jointly organized by National Blood Center, this annual event attracted almost one hundred (100)

donors, comprising HeiTech’s staffs and tenants at HeiTech Village.

Kempen Derma Darah 2010Dianjurkan bersama Pusat Darah Negara, acara tahunan ini berjaya menarik hampir seratus (100)orang pendermamerangkumiwarga HeiTech dan rakan-rakan penyewa di HeiTech Village.

14 January/14 Januari 2011HeiTech Dinner 2011 More than thousand (1000) staffs and their spouses dressed in various costumes living up to the

theme “Rock with Stars”. It was also a momentous event for fifty nine (59) staffs when they were

conferred with Long Service Award for their ten (10), twenty (20) and thirty (30) years of service

to HeiTech.

Majlis Makan Malam HeiTech 2011Lebih daripada seribu (1000) warga HeiTech serta pasangan masing-masing bergaya denganberaneka pakaian bersesuaian dengan tema “Rock bersama Bintang”. Majlis makan malam ini jugamemberi makna yang mendalam kepada lima puluh sembilan (59) warga HeiTech apabila merekamenerimaAnugerahKhidmatSetiadiatasperkhidmatanmerekaselamasepuluh(10),duapuluh(20)dan tiga puluh (30) tahun di HeiTech.

26 February/26 Februari 2011HeiTech’s Academic Excellence Program HeiTech contributed RM60,000.00 to thirteen (13) schools in Chenor, Pahang for the implementation

of HeiTech’s Academic Excellence Program. Five students of HeiTech’s adopted schools, SK Kertau

who excelled in their UPSR examination were also rewarded with the educational scholarships

sponsored by HeiTech.

Program Kecemerlangan Akademik HeiTechHeiTechmenyumbangkanRM60,000.00kepada tigabelas (13)buah sekolahdiChenor, Pahangbagipelaksanaan Program Kecemerlangan Akademik HeiTech. Lima orang pelajar dari SK Kertau yangjugamerupakan sekolah angkat HeiTech turutmenerima biasiswa pendidikan tajaan HeiTech.


3 March/3 Mac 2011Educational visit by UMP students Forty (40) students from the Faculty of Computer Science and Software Engineering, Universiti

Malaysia Pahang [UMP] visited HeiTech and they were briefed on software engineering technology

and their career path and job opportunity in the ICT sector.

Lawatan sambil belajar oleh pelajar UMPEmpatpuluh(40)orangpelajardaripadaFakultiSainsKomputerdanKejuruteraanPerisian,UniversitiMalaysia Pahang [UMP] melawat HeiTech dan mereka diberi penerangan berkenaan teknologikejuruteraan perisian serta peluang kerjaya dalam sektor ICT.

9 March/9 Mac 2011Launch of Center of Excellence for UMPHeiTech’s CSR focus on education continues with its collaboration with IBM and Universiti Malaysia

Pahang (UMP) to set up Malaysia’s first Academic Initiative on Campus “Center of Excellence”

for UMP.

Pelancaran Pusat Kecemerlangan UMPFokus CSR HeiTech dalam bidang pendidikan berterusan menerusi kerjasamanya dengan IBM danUniversiti Malaysia Pahang (UMP) untuk membina “Pusat Kecemerlangan” yang merupakan InisiatifAkademik dalamKampus yang pertama seumpamanya diMalaysia untuk UMP.

6 April/6 April 2011Educational visit by UTHM students HeiTech played host to thirty six (36) students from the Faculty of Computer Science, Universiti Tun

Hussein Onn (UTHM) and shared with them HeiTech’s know-how in the ICT industry.

Lawatan sambil belajar oleh pelajar UTHMHeiTechmenjadi tetamukepadatigapuluhenam(36)orangpelajardaripadaFakultiSainsKomputer,UniversitiTunHusseinOnn(UTHM)danberkongsipengalamandankepakaranHeiTechdalamindustriICT denganmereka.

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HEITECHIN THE MEDIA

HEITECH DI DALAM MEDIA


73

Even the fi nest detail…Sesuatu yang kecil sekali pun...

... has its might in transforming potential into high PERFORMANCE.... mampu mentransformasi potensi kepada PRESTASI tinggi.

HeiTech’s strategy is characterized by a strong focus on innovation with world class expertise, capability and competency to help our customers achieve their business goals and corporate agendas.

Strategi HeiTech dijana menerusi fokus terhadap inovasi dengan kepakaran bertaraf dunia, keupayaan dan daya saing bagi membantu para pelanggan kami mencapai matlamat perniagaan mereka.

CORPORATEMILESTONES

TONGGAK KORPORAT

The Company began its journey as an Electronic Data Processing Division (EDP) of Permodalan Nasional Berhad (“PNB”).

The EDP division was then incorporated under the name of PNB Training and Resort Management Sdn. Berhad and became a wholly-owned subsidiary of PNB.

Syarikat bermulasebagai BahagianPemprosesanDataElektronik (“EDP”) diPermodalanNasionalBerhad (“PNB”).

Bahagian EDPini kemudiannyadiperbadankan dibawah nama PNBTraining and ResortManagement Sdn.Berhad, danmenjadianak syarikatmilikpenuh PNB.

Diversified its business with the acquisition of Inter-City MPC (M) Sdn. Bhd., a business process outsourcing company.

Mempelbagaikanperniagaanmenerusipemerolehan Inter-CityMPC (M) Sdn.Bhd., sebuah syarikatpenyumberan luarproses perniagaan.

The Company changed its name to PNB Information Technologies Sdn. Berhad (“PNB IT”).

Syarikatmenukarnamanya kepadaPNB InformationTechnologies Sdn.Berhad (“PNB IT”).

Implementation of Key Results Area and Key Performance Indicators.

Pelaksanaan TandaArasKeberhasilan Utamadan TandaAras PrestasiUtama.

The Company underwent a Management-Buy-Out (“MBO”), through Padujade Corporation Sdn. Bhd., acquired 65% of shares from PNB, becoming the holding company of PNB IT.

Syarikat terlibatdalam pelaksanaan“Management-Buy-Out” (“MBO”) dimanaPadujade CorporationSdn. Bhd.membeli 65%saham daripada PNB,danmenjadikannyasebagai syarikatpegangan PNB IT.

Ventured into electronic media and content development business through the acquisition of Electronic Media Airtime Services Sdn. Bhd.

HeiTech became the first local IT company to be certified with Information Security Management System (“ISMS”) (ISO/IEC 27001:2005) from SIRIM QAS International.

Menerokai perniagaanmedia elektronikdan pembangunankandunganmenerusipemerolehan ElectronicMedia Airtime ServicesSdn. Bhd.

HeiTechmenjadisyarikat IT tempatanpertamamemperolehPensijilan SistemPengurusanKeselamatanMaklumat(ISO/IEC 27001:2005)daripada SIRIMQASInternational.

The Company began its metamorphosis into an independent commercial entity. PNB IT Sdn. Berhad was retained as the name of the Company.

PNB IT obtained its MS ISO 9001:2000 Quality Management Systems Certification from SIRIM QAS International.

Syarikatmemulakanprosesmetamorfosisnyasebagai entiti komersilbebas danmasihmengekalkan nama PNBIT Sdn. Berhad.

PNB ITmemperolehPensijilan SistemPengurusan KualitiMS ISO 9001:2000daripada SIRIMQASInternational.

Incorporation of InTech Solutions, a joint venture company in Sri Lanka, to explore IT related business in South Asia.

Expanded its reach in the region by acquiring PT HeiTech Intercity Kerlipan in Indonesia.

Penubuhan InTechSolutions, syarikatusahasama di Sri Lanka,bagimeneroka peluangperniagaan berkaitan ITdi Asia Selatan.

Mengembangkanperniagaan di rantau inidengan pemerolehanPT. HeiTech IntercityKerlipan di Indonesia.

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The Company changed its name to HeiTech Padu Sdn. Berhad following the strategic transition (“MBO”) and the drive to keep abreast with rapid changes in the competitive global IT business.

The Company secured an IT outsourcing contract from PNB.

Syarikatmenukarnamanya kepadaHeiTech Padu Sdn.Berhad selaras dengantransisi strategik(“MBO”) dan usahauntuk terus bergerakseiring denganperubahan pesat dalamperniagaan IT globalyang kompetitif.

Syarikatmemperolehkontrak penyumberanluar IT daripada PNB.

Launched of HeiTech’s Tier-IV friendly Data Centre by YAB Dato’ Sri Mohd Najib Tun Hj. Abdul Razak, Deputy Prime Minister of Malaysia.

Sale and Leaseback of Menara HeiTech Village.

Strengthen its position as global IT player by acquisition of 10% equity in Saeed LLC, Abu Dhabi, United Arab Emirates (UAE).

Pelancaran Pusat DataHeiTech oleh YABDato’Sri MohdNajib Tun Hj.Abdul Razak, TimbalanPerdanaMenteriMalaysia.

Penjualan dan SewaSemulaMenara HeiTechVillage.

Memperkukuhkankedudukan sebagaipemain IT globalmenerusi pemerolehan10% ekuiti di SaeedLLC, AbuDhabi,Emiriah Arab Bersatu(UAE).

The Company changed its name to HeiTech Padu Berhad (HeiTech), in line with its status as a public listed company.

HeiTech began its first trading on the main board of the Kuala Lumpur Stock Exchange (“KLSE”) currently known as Bursa Malaysia Securities Berhad.

Syarikatmenukarnamanya kepadaHeiTech Padu Berhad(HeiTech), selarasdengan statusnyasebagai syarikatsenaraian awam.

HeiTechmemulakanurusniaga pertamanyadi papan utama BursaSahamKuala Lumpur(“BSKL”) yang kinidikenali sebagai BursaMalaysia SecuritiesBerhad.

Enhanced its business portfolio in the Middle East and North Africa by the incorporation of Al Afaaq Total Solutions LLC, Dubai, United Arab Emirates (UAE).

HeiTech collaborated with Microsoft Corp. to explore the possibility of providing state-of-the-art IT based consumer health services in Malaysia.

Mengembangkanportfolio perniagaannyadi Asia Barat danAfrika UtaramenerusipenubuhanAl AfaaqTotal Solutions LLC,Dubai, Emiriah ArabBersatu (UAE).

HeiTech bekerjasamadenganMicrosoftCorp. untukmeneroka peluangbagimenyediakanperkhidmatan kesihatanberasaskan penggunaanIT terkini diMalaysia.

Operated from its new corporate headquarters, Menara HeiTech Village in USJ 1, Subang Jaya.

Rationalization of HeiTech Subsidiaries.

Beroperasi di ibupejabat korporatbaharu,Menara HeiTechVillage di USJ 1,Subang Jaya.

Merasionalisasikan anak-anak syarikat HeiTech.

HeiTech became the first local IT company to adopt Systems Applications and Products (“SAP”) for its internal financial, logistic and human resources systems.

HeiTechmenjadisyarikat IT tempatanpertama yangmengguna pakaiSistemAplikasi danProduk bagi sistem-sistem dalamannya iaitukewangan, logistik dansumbermanusia.

Launched of Employee Share Option Scheme.

Secured the first international project from the Department of Immigration and Emigration Sri Lanka.

Pelancaran SkimOpsyen Saham Pekerja.

Memperoleh projek luarnegara pertama dariJabatan Imigresen danEmigrasi Sri Lanka.

Extended its business in the Asia-Oceania region with the acquisition of Cinix 1 Pty. Ltd. in Brisbane, Australia.

HeiTech collaborated with Thales Nederland, a leading global technology player in integrated naval systems to explore the possibility of developing Combat Management System in Malaysia.

Mengembangkanperniagaannya kerantau Asia-Oceaniamenerusi pemerolehanCinix 1 Pty. Ltd. diBrisbane, Australia.

HeiTech bekerjasamadengan ThalesNederland, penerajuteknologi globaldalam sistem tenteralaut bersepadu untukmeneroka peluang bagimembangunkan SistemPengurusan Tempur diMalaysia.

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77

KEYINITIATIVES

INISIATIF UTAMA

Deployment of IBM zEnterprise

HeiTech has made a bold move to be the first in the ASEAN region to deploy IBM’s new zEnterprise mainframe server. From a performance standpoint, the zEnterprise Mainframe is the most powerful commercial IBM system ever which includes up to 96 of the world’s fastest, most powerful microprocessors, capable of executing more than 50 billion instructions per second. The IBM zEnterprise opens up the possibility of hosting entire workloads on a single highly integrated system and is set to support HeiTech’s customers which are running some of the most demanding and mission-critical applications. The new zEnterprise will be located at HeiTech’s Tier IV friendly Data Center and is the most energy-efficient mainframe ever managed by HeiTech Managed Services Sdn. Bhd.

Launch of Center of Excellence

HeiTech collaborates with IBM and Universiti Malaysia Pahang (UMP) in setting up Malaysia’s first Academic Initiative On Campus “Center of Excellence”. The Center of Excellence is the highlight of the System z Academic Initiative Memorandum of Understanding (MoU) signed between UMP, IBM and HeiTech in May 2010. Under the collaboration, HeiTech provides UMP with the hardware infrastructure, as well as internships and job opportunities for its graduates. UMP also provides teaching resources and facilities, whilst IBM provides leading software, courseware, training and testing necessary to gain IBM certification. The tripartite alliance signifies strong commitment by HeiTech, UMP, and IBM in supporting the Government’s aspiration toward human capital development, specifically in bridging the shortage in System z technical skills in Malaysia. It also aims to position Malaysia as a hub of skilled IT experts and mainframe specialists in this region.

Launch of SU-30MKM Simulator Center

HeiTech has launched the first state-of-the-art Su-30MKM Simulator Center in the region for jet fighter operations training of the Royal Malaysian Air Force [RMAF] at RMAF Airbase, Gong Kedak, Terengganu. The Simulator Center houses two (2) sets of dual seater high fidelity Sukhoi Su-30MKM Simulator systems with the capability to carry out full mission training in a network environment. The uniqueness of the center is that the training mission can be conducted using more than one simulated aircraft simultaneously, thereby effectively imitating an actual environment. The system is capable to train the pilot, weapon sensor officer and ground crew due to its high level fidelity in simulating the aircraft flight model. The Simulator Center was developed based on the Private Financing Initiative [PFI] business model that makes HeiTech accountable for the operation and maintenance of the center for the next ten (10) years until 2020.

Launch of Padu*MSS

Another one of our recent product development is Padu*MSS, a managed security service offered by HeiTech Managed Services Sdn. Bhd. Padu*MSS offers round-the-clock real-time monitoring of all security incidents, which has a built-in Comprehensive Incident Management and Response system that not only alerts, responds and mitigates security issues but advises on suitable preventive measures to be taken so loss or corruption of data can be avoided altogether. The product has a capability called Global Threat Monitoring that subscribes to 27 realtime security alerts, way beyond the mere five alerts that its competitors are capable of executing.Considering Padu*MSS’ excellent standard of operating procedures that comply with international standards, Padu*MSS is set to truly transform the scene on security protection for enterprises and organisations across the board.

Shared Banking Services

Shared Services concept utilizing the computer server facilities has become a common infrastructure to route transactions providing real-time services for customers. With the advent of technology, customers are becoming more demanding and expect reliable, convenience and ease of doing their daily business. In fulfilling the shared services need of our corporate customers, HeiTech has developed an exclusive R&D product aptly named Shared Banking Services [SBS] for a leading financial institution in Malaysia. This solution deployed HeiTech’s Device Service Server [DSS] that enables different applications to share common devices and its Hybrid Client [HC], a middleware that act as a transaction engine that drives SBS.

SBS is a collaborative effort between the financial institution and Pos Malaysia in offering the public convenience and expediency transactions. SBS enables selected Pos Offices across Malaysia to offer banking services such as deposit, withdrawal, payment and other related banking services.

The implementation of SBS marks another milestone for HeiTech in commercializing its R&D product.


Penggunaan IBM zEnterprise

HeiTech melangkah maju ke hadapan dengan menjadisyarikatICTpertamadirantauASEANyangmenggunakanPelayan Kerangka Utama zEnterprise IBM. Dari segiprestasi, kerangka utama zEnterprise merupakan sistemkomersil IBM yang paling berkuasa. Ia merangkumisehingga96mikropemprosesanterpantasdanberkuasadiduniayangberupayamenguruskandatalebihdaripada50bilion arahan sesaat. zEnterprise IBMberupayamenguruskeseluruhan beban kerja kepada satu sistem integrasitunggal yang mampu menyokong aplikasi penting parapelanggan. zEnterprise baharu ini akan ditempatkan diPusatDataHeiTech yangbertaraf Tier IV danmerupakankerangka utama pertama seumpamanya yang palingcekapdarisegipenggunaankuasadanianyadikendalikanoleh HeiTechManaged Services Sdn. Bhd.

Pelancaran Pusat Kecemerlangan

HeiTech berkerjasama dengan IBM dan UniversitiMalaysia Pahang (UMP) dalam pembangunan “PusatKecemerlangan” untuk UMP. Pusat Kecemerlangan inimerupakan kemuncak daripada Perjanjian Persefahamanberkenaan Inisiatif Akademik Sistem z yang dimeteraiantara HeiTech, IBM dan UMP pada Mei 2010. Menerusikerjasama ini, HeiTech akan menyediakan infrastrukturperkakasan serta latihan industri dan peluang kerjayakepadapelajarUMP.UMPpula akanmenyediakan tenagapengajar dan kemudahan-kemudahanmanakala IBMakanmenyediakan perisian, latihan dan ujian tertentu untukmemperolehi sijil IBM. Jalinan kerjasama antara HeiTech,UMP dan IBM menyerlahkan komitmen mereka untukmerealisasikan aspirasi kerajaan dalam pembangunanmodal insan khususnya dalam mengatasi kekurangantenaga pakar dalam Sistem z di Malaysia. Programtanggungjawab sosial ini merupakan program pertamaseumpamanya yang diperkenalkan di negara ini dan iasecara tidak langsung akan menjadikan Malaysia sebagaihub modal insan khususnya dalam menyediakan tenagapakar IT dalam bidang kerangka utama di rantau ini.

Pelancaran Pusat Simulasi SU-30MKM

HeiTech telah melancarkan Pusat Simulasi Su-30MKMpertamaseumpamanyadirantauinibagikegunaanlatihanoperasi jet pejuang Sukhoi Su-30MKM Tentera Udara DiRaja Malaysia (TUDM) di pangkalan udara TUDM GongKedak, Terengganu. Pusat Simulasi ini menempatkan dua(2) set sistem Simulasi Sukhoi Su-30MKM dua tempatduduk dengan keupayaan untukmenjalankanmisi latihandalam persekitaran dalam talian. Keunikan pusat ini ialahdimanamisi latihanbolehdijalankanmenggunakan lebihdaripada satu pesawat simulasi serentak sepertimanadalam persekitaran sebenar. Sistem tersebut juga bukansahaja mampu untuk melatih juruterbang dan pegawaisensor persenjataan malah ianya turut mampu melatihkrewteknikalkeranasistemtersebutdisokongoleh tahapkeupayaan tinggi dalammensimulasimodel penerbanganpesawat. Pusat Simulasi tersebut dibangunkan menerusiInisiatifPembiayaanSwasta(“PFI”)dimanaHeiTechakandipertanggungjawabkan untuk mengurus operasi sertapenyelenggaraan pusat tersebut untuk tempoh sepuluh(10) tahun sehingga 2020.

Pelancaran Padu*MSS

Satu lagi pembangunan produk terbaharu kami ialahPadu*MSS, perkhidmatan keselamatan terurus yangditawarkan oleh HeiTech Managed Services Sdn. Bhd.Padu*MSS menawarkan pemantauan sepanjang masaterhadap ke semua insiden berkaitan keselamatan dimana ia dilengkapi dengan sistem Maklum Balas danPengurusan Insiden Komprehensif yang bukan sahajamemberi amaran, maklum balas dan mengurangkanmasalah berkaitan keselamatan tetapi turut memberinasihat terhadap langkah pencegahan yang sesuaisupaya kehilangan atau kerosakan data boleh dielaksama sekali. Produk ini mempunyai kemampuan yangdipanggilPemantauanAncamanGlobalyangmemberikan27 penggera keselamatan, jauh berbeza daripada 5amaran keselamatan yang ditawarkan oleh pesaing.Memandangkan standard Padu*MSS yang sangat baikdalam prosedur pengendalian yang setaraf denganstandard antarabangsa, Padu*MSS kini bersedia untukmentransformasi senario perlindungan keselamatan untuksyarikat dan organisasi di dalam dan luar negara.

Perkhidmatan Perkongsian Perbankan

Konsep Perkhidmatan Perkongsian yang menggunakankemudahan pelayan komputer menjadi infrastrukturumumdalammengendalikan transaksi yangmenyediakanperkhidmatan masa nyata kepada pelanggan. Melaluiperkembangan teknologi terkini, kehendak pelanggankini menjadi lebih tinggi dan mengharapkan sesuatuyang boleh dipercayai, senang dan mudah dalammenjalankanperniagaanharianmereka.Dalammemenuhikeperluanperkhidmatanperkongsianpelanggankorporat,HeiTech telah membangunkan produk R&D eksklusifdinamakan Perkhidmatan Perkongsian Perbankan untukpeneraju institusi kewangan di Malaysia. Penyelesaian inimenggunakanPelayanPerkhidmatanPeranti(“DSS”)yangmembolehkan aplikasi berbeza berkongsi peralatan yangsama, dan Hybrid Client (HC), satu perisian middlewareyang berfungsi sebagai enjin transaksi yang memacuPerkhidmatan Perkongsian Perkhidmatan.

Perkhidmatan Perkongsian Perbankan merupakankerjasama di antara institusi kewangan tersebut denganPos Malaysia dalam memberikan kemudahan transaksikepada para pelanggan. Perkhidmatan PerkongsianPerbankan membolehkan Pejabat Pos terpilih seluruhMalaysia memberi kemudahan perkhidmatan perbankaninstitusi kewangan tersebut seperti deposit, pengeluaran,pembayaran dan perkhidmatan perbankan lain.

Pelaksanaan Perkhidmatan Perkongsian Perbankanmerupakan satu lagi ke jayaan HeiTech dalammengkomersilkan produk R&D.

79

OURTRADE MARKS

CAP DAGANGAN KAMI

NOTICE is hereby given that HEITECH PADU BERHAD

GROUP OF COMPANIES (hereinafter referred to as ‘the

Proprietor’) is the registered trade mark owner and

proprietor of all rights in the trade marks depicted below

(‘the said trademarks’).

The registrations and applications of the said trade marks in

Malaysia are as follows:-

DENGANininotisdiberikanbahawaKUMPULANSYARIKATHEITECHPADUBERHAD(selepasinidirujuksebagai‘TuanPunya’) ialah pemilik cap dagangan berdaftar dan TuanPunyasemuahakkeatascapdaganganyangdipaparkandi bawah (selepas ini dirujuk sebagai ‘Cap Dagangantersebut’).

Pendaftaran Cap Dagangan tersebut dan permohonanCap Dagangan tersebut di Malaysia adalah seperti yangberikut:-

Trade MarksCap Dagangan

RegisteredTrade Marks (Class)

Cap Dagangan Berdaftar (Kelas)

Trade Marks NumberNombor Cap

Dagangan

Pending Grant Registration (Class)Menunggu Kelulusan Pendaftaran (Kelas)

Application NumberNombor Permohonan

9 03000700

16 03000698

35 03000699

37 03000701 * *38 03000702

39 03000703

41 03000705

42 03000704

HEITECH

9 03000690

16 03000693

35 03000691

37 03000692 * *38 03000697

39 03000694

41 03000695

42 03000696

HeiTech Village

9 03000708

16 03000707

35 03000706

37 03000713

38 03000712 * *39 03000711

41 03000709

42 03000710

BRIDGING HUMANSAND TECHNOLOGY

9 03000683

16 03000682

35 03000688

37 03000689 * *38 03000684

39 03000685

41 03000686

42 03000687

WARNING NOTICENOTIS AMARAN


Trade MarksCap Dagangan

RegisteredTrade Marks (Class)

Cap Dagangan Berdaftar (Kelas)

Trade Marks NumberNombor Cap

Dagangan

Pending Grant Registration (Class)Menunggu Kelulusan Pendaftaran (Kelas)

Application NumberNombor Permohonan

PaduNet

16 03002862 9 03002861

37 03002863

38 03002849 41 03002854

42 03002853

Padu*dVPN

9 03002851

16 03002852

37 03002859 38 03002860

41 03002858

42 03002857

Padusoft9 99011914 * *

42 99011912

Padu*PEOPLE16 02012964 9 02012965

35 02012966

Padu*FIN 35 02012963 * *

Padu*DMS9 03002856 42 03002855

16 03002850

* Denotes all Trade Marks applied are registered and active/MenunjukkansemuaCapDagangandipohontelahdidaftarkandanaktif

TAKE NOTICE that legal proceedings will be commenced

against any party exporting, importing, manufacturing,

selling, offering for sale, advertising or dealing in the

said goods or services bearing the said trade marks not

originating from the Proprietor. The Proprietor will not

hesitate to make any complaints to the Enforcement Unit of

the Ministry of Domestic Trade & Consumer Affairs for raids

to be carried out on infringers. The Proprietor shall also

lodge complaints with the authorities seeking appropriate

remedies under the Trade Descriptions Act 1972.

Trade enquiries regarding genuine goods or services with

the said trade marks can be referred to HEITECH PADU

BERHAD of Level 15, HeiTech Village, Persiaran Kewajipan,

USJ 1, UEP Subang Jaya, P.O. Box 3086, 47509 Selangor

Darul Ehsan or care of:-

AMBILPERHATIANbahawaprosidingundang-undangakandiambil terhadap mana-mana pihak yang mengeksport,mengimport,mengilang,menjual,menawaruntukmenjual,mengiklanatauberurusniagabaranganatauperkhidmatantersebut yang mempunyai Cap Dagangan tersebut, yangbukan berasal daripada Tuan Punya. Tuan Punya tidakakan teragak-agak untuk membuat aduan kepada UnitPenguatkuasaan dari Kementerian Perdagangan DalamNegeri dan Hal Ehwal Pengguna supaya penyitaan dapatdilakukanterhadappihakyangmenyalahiundang-undang.Tuan Punya juga akan membuat aduan kepada pihakberkuasa untuk mendapatkan remedi yang sewajarnyamenurutAktaPerihalDagangan1972.

Pertanyaan perdagangan mengenai barangan atauperkhidmatantulendenganCapDagangantersebutbolehdiajukankepadaHEITECHPADUBERHADdiAras15,HeiTechVillage,PersiaranKewajipan,USJ1,UEPSubangJaya,P.O.Box3086,47509SelangorDarulEhsanataudialamat:-

CHEANG & ARIFFAdvocates & Solicitors/Peguambela dan Peguamcara

Trademark, Patent and Industrial Design Agents/Agen Cap Dagangan, Paten dan Reka Bentuk Perindustrian39 COURT @ Loke Mansion

273A, Jalan Medan Tuanku, 50300 Kuala LumpurTel No. 03-2691 0803/ Fax/Faks No. 03-2692 8533

E-mail/Emel: [email protected]

81

SIMPLIFIEDFIVE (5) YEARS GROUP REVIEW

RINGKASAN TINJAUAN LIMA (5) TAHUN BAGI KUMPULAN

2006

RM’000

2007

RM’000

2008

RM’000

2009

RM’000

2010RM’000

REVENUE/HASIL

Network Services Fees/FiPerkhidmatanRangkaian

100,013 99,616 98,137 101,876 92,767

System Application and Development/AplikasidanPembangunanSistem

39,546 48,585 56,489 58,675 51,330

Sales of Hardware and Software/JualanPerkakasandanPerisian

31,588 53,013 65,443 52,443 129,834

Disaster Recovery and Facility Management

Services/PerkhidmatanPemulihanBencanadanPengurusanKemudahan

15,259 31,571 30,317 28,764 44,302

Imaging and Record Management Services/

PerkhidmatanImejandanPengurusanRekod 1,186 2,288 478 82 182

Maintenance of Hardware, Software and

Application/PenyenggaraanPerkakasan,PerisiandanSistemAplikasi

98,304 106,490 109,940 112,028 76,427

Software Development/PembangunanPerisian – – – – –

Consultancy/Perundingan – – – – –

Bulkmailing/MelPukal 39,455 39,724 42,855 27,393 23,756

Television Content Services/PerkhidmatanKandunganTelevisyen

3,976 22,029 18,376 11,337 14,781

Others/Lain-lain 5,710 20,701 36,938 7,583 531

335,037 424,017 458,973 400,181 433,910

PROFITABILITY/KEUNTUNGAN

Profit Before Tax (RM'000)/UntungSebelumCukai(RM’000)

15,306 25,723 37,912 17,295 17,203

Profit Before Tax (%)/UntungSebelumCukai(%) 4.6% 6.1% 8.3% 4.3% 4.0%

Profit After Taxation (RM'000)/UntungSelepasCukai(RM’000)

5,820 17,351 31,133 10,816 10,341

Profit Attributable to Shareholders (RM'000)/

UntungBersihBolehDiperuntukkankepadaPemegangSaham(RM’000)

6,110 15,359 29,661 9,969 8,892

Earnings per Share (RM)/PerolehanSesaham(RM)

0.06* 0.15* 0.29* 0.09** 0.08***

* Based on the weighted average of 100,011,000 ordinary shares of RM1.00 each/*Berdasarkanpurataberwajaran100,011,000sahambiasaberhargaRM1setiapsatu** Based on the weighted average of 100,428,000 ordinary shares of RM1.00 each/**Berdasarkanpurataberwajaran100,428,000sahambiasaberhargaRM1setiapsatu*** Based on the weighted average of 100,716,600 ordinary shares of RM1.00 each/***Berdasarkanpurataberwajaran100,716,600sahambiasaberhargaRM1setiapsatu


2006

RM’000

2007

RM’000

2008

RM’000

2009

RM’000

2010RM’000

ASSETS EMPLOYED/ASET DIGUNA

Total Assets (RM'000)/JumlahAset(RM’000) 305,546 438,885 418,974 463,319 472,583

Fixed Assets (RM'000)/AsetTetap(RM’000) 141,575 209,199 215,241 249,491 210,827

Net Current Assets (RM'000)/AsetSemasaBersih(RM’000)

54,397 38,928 65,673 47,731 128,167

Current Ratio/Nisbahsemasa 1.50 1.20 1.48 1.29 1.96

Debt/Equity Ratio (%)/NisbahHutang/Ekuiti(%) 29.0% 48.0% 48.1% 57.6% 68.2%

Shareholders' Fund (RM'000)/DanaPemegangSaham(RM’000)

184,810 195,395 199,874 208,588 202,856

Net Tangible Assets per Share (RM)/AsetNyataBersihSesaham(RM)

1.65+ 1.77+ 1.88+ 1.99++ 1.95+++

Share Capital (RM'000)/ModalSaham(RM’000) 100,011 100,011 100,011 100,428 100,716

+ Based on paid-up capital of RM100,011,000/+BerdasarkanmodalberbayarRM100,011,000++ Based on paid-up capital of RM100,428,000/++BerdasarkanmodalberbayarRM100,428,000+++ Based on paid-up capital of RM100,716,600/+++BerdasarkanmodalberbayarRM100,716,600

85

Sometimes, a little potential…Kadangkala, potensi yang sedikit...

... is all that is needed to TRANSFORM exponentially.... yang hanya diperlukan untuk TRANSFORMASI yang lebih hebat.

As Malaysia’s leading ICT player, we have brought many innovativetechnologies that cover the entire life cycle of systems and products;from System Integration and Application Development, Technology and Infrastructure Solutions right up to Value-Added Industry Specifi c ICT Solutions.

Sebagai peneraju ICT di Malaysia, kami telah memperkenalkan pelbagai teknologi berinovasi yang merangkumi keseluruhan rantaian produk dan sistem dari Penyepaduan Sistem dan Pembangunan Aplikasi, Teknologi dan Penyelesaian Penyelesaian Infrastruktur ICT hingga ke Penyelesaian Tambah Nilai Khusus Industri.

REVIEWOF OPERATIONS

TINJAUAN OPERASI

Unlocking Values... Unleashing Potentials

“The business of HeiTech is the realization of a given potential to its many possibilities”


MenyerlahkanNilai...MembukaPotensi

“PerniagaanHeiTechadalahmerealisasikanpotensiyangadakepadaseribusatukemungkinan”

91

REVIEWOF OPERATIONS

TINJAUAN OPERASI

With a decade of enviable track record, experience and

extensive knowledge of the local IT industry, HeiTech Padu

Berhad strives and remains strong as one of the nation’s

major IT players. Aspiring to become Malaysia’s technology

based conglomerate HeiTech today is one of Malaysia’s

biggest homegrown IT Company. We at HeiTech Padu

Berhad have put in great effort to transform our potentials

into possibilities.

At HeiTech, we recognize there’s greater resilience required

to weather the business landscape; shaping for greater

specialization in key markets segment, expansion of products

and services, building international business foundation

and enabling business transformation through technology

as key strategies. The business world is a dynamic space:

what works today may not be relevant tomorrow. With

ICT, the pace is accelerated even further. In today’s market

environment, there is no choice but to move fast and be

agile. The business of HeiTech is about the realization of

a given potential to its many possibilities. HeiTech offers

innovative total solutions in transforming businesses from

manually driven processes to automated systems and

finally towards an effective and comprehensive information

systems which allows critical business decisions to be made

more precise and timely. We believe our customers’ success

depends on sound technology support and by synergizing

energies of our skilled people with innovative solutions;

we do a lot more for our customers by expanding our

knowledge and insights into customers’ needs, integrating

solutions, quality delivery of services and accelerating new-

product developments. We target to deliver services that

will improve communications and allow our customers to

realize much greater value from our technology for better

growth prospects. When our customers grow, we hope to

grow with them.

“The business environment has been altered fundamentally; tomorrow’s landscape will be different, but no less rich in potential for those who are prepared”

92 2010 Annual Report_HeiTech Padu Berhad_Laporan Tahunan 2010

Dengan rekod prestasi yang dicemburui pesaing,pengalaman dan pengetahuan luas dalam industri ITtempatan,HeiTechPaduBerhadterusmenggiatkanusahadan terus kekal kukuh sebagai satu daripada pemainIT utama negara. Memasang wawasan untuk menjadikonglomeratteknologiMalaysia,HeiTechpadahariiniadalahantara syarikat ITanak tempatanyang terbesardinegaraini. Kami di HeiTech Padu Berhad berusaha gigih untukmentransformasikanpotensikamimenjadikemungkinan.

Di HeiTech, kami sedar bahawa daya tahan yang tinggidiperlukan untuk menempuh landskap perniagaan;menyiapkan diri ke arah pengkhususan yang lebih tinggidalamsegmenpasaranutama,mengembangkanprodukdanperkhidmatan,membinaasasperniagaanantarabangsadanmenggerakkan transformasi perniagaan melalui teknologisebagai strategi utama. Dunia perniagaan itu ruang yangdinamiksifatnya.Apayangterbaikhariinimungkintidaklagirelevanpadakemudianhari.Dengan ICT,perubahanyangberlakumenjadilebihpantaslagi.Dalampersekitaranpasaranmasakini,kitatiadapilihanmelainkanbergeraklebihpantasdan tangkas. Perniagaan HeiTech adalah merealisasikan

potensiyangadakepadaseribusatukemungkinan.HeiTechmenawarkan penyelesaian menyeluruh yang inovatifdalam mentransformasikan perniagaan daripada prosesmanual kepada sistem automatik dan akhirnya, kepadasistem maklumat yang berkesan lagi komprehensif yangmemungkinkankeputusanperniagaandibuatdenganlebihtepatdancepat.Kamipercayabahawakejayaanpelanggankamibergantungpadasokonganteknologiyangmantapdandenganmensinergikan tenaga wargamahir kami dengansistempenyelesaianyanginovatif.Kamimelakukanlebihlagiuntuk pelanggan denganmenyebarkan pengetahuan danwawasankamikedaerahkeperluanmereka,menyepadukansistem penyelesaian, menyampaikan perkhidmatan yangberkualiti dan mempercepat pembangunan produk baru.Kami beriltizam untuk memberikan perkhidmatan yangakan menambahbaikkan komunikasi dan membolehkanpelanggan kamimenjelmakan nilai yang jauh lebih tinggihasildaripadateknologikamidemiprospekpertumbuhanyang lebih baik. Apabila perniagaan pelanggan kamiberkembang,menjadiharapankamiuntukturutberkembangbersamamereka.

“Persekitaranperniagaanpadadasarnyatelahberubah;landskaphariesokakanberubahwajahnyatetapitidakkurangsuburnyadenganpotensibagimerekayangbersedia”

93

REVIEWOF OPERATIONS

TINJAUAN OPERASI

We aim to unleash the potentials of our clients by offering

the best solutions as we measure our success by the success

of our customers. As an attestation of our credentials, we

pride ourselves as one of the key players in elevating the

Public Sector services to what it is today, by leveraging on

our system integration strength and capabilities. Today,

we offer comprehensive mission-critical solutions for both

public and private sectors and have further transformed our

self as one of the major provider of managed services in

Malaysia. Our managed services have allowed us to expand

the breadth of solutions that we, as a group, provide to our

existing public sector customers. With operations spanning

17 service centers nationwide, HeiTech never ceases to

deliver high impact, effective and non-comprising excellent

24/7 services to its customers. The business environment

has altered fundamentally; tomorrow’s landscape will be

different, but no less rich in potential for those who are

prepared. We make every effort to remain agile and truly

transformational.

Our vision is to be a leader providing Comprehensive

Integrated ICT Services, enabling customers to exceed their

business objectives and to achieve sustainable growth by

leveraging on our core competencies. The core business

pillars of HeiTech are the systems integration, managed

data centre services and managed network. HeiTech has

ventured into other emerging businesses such as content

development and distribution, data management and

processing and electronic commerce. This complimenting

business portfolio allows HeiTech to grow towards large

scale outsourcing business and hence positioning HeiTech

as a Technology Conglomerate providing end-to-end

solutions.

• System Integration and Applications Development (SIAD)

We primarily provide custom application development

and system integration services to deliver both complete

and turnkey solutions to fulfill the needs of our customers.

HeiTech has a proud systems integration track record for

successful implementation of customer’s requirements,

critical business processes, industry knowledge, change

management and technology transfer, all in the name of

transforming our customers and their business processes

to be ICT driven. HeiTech Padu Berhad is a household name

as a leading systems integrator. The components of our

System Integration Services include:

• Systems Integration and Project Management

• Application Development and Maintenance

• End-to-end Solutions

• Enterprise Application Integration (EAI)

• Package Integration

• Mobile Application Solutions

• Security Solutions

• Change Management Consultancy

• Business and ICT Consultancy

• Managed Data Centre Services (MDCS)

The epitome of HeiTech’s managed data centre services is

the completed state of the art Tier IV standard Data Center

services at Bukit Jelutong, Shah Alam. The data center is a

critical asset to HeiTech’s Data Center Services and Business

Recovery Services approved by Bank Negara Malaysia.

The Tier IV Data Center is characterized with redundancy

in multiple backup powers, state-of-the art environmental

control power, telecommunication lines, comprehensive

security, and the ability to withstand fire. In addition, the

products and services run on multi-platform and vendor

independent environment. These high standard qualities will

meet the demand of many organizations in terms of high

service level, availability, data integrity and security. This

shall expand HeiTech’s ability in the outsourcing capabilities

and disaster recovery services to better serve HeiTech’s new

and existing customers, onshore and offshore.

Our Managed Data Centre Services is designed to meet the

need for a reliable information system and world class data

centre management services. Our solutions are unique,

customized, and scalable and yet secure, combining both

business acumen and technical competencies. We call it the

I-sentrix which offers:

• Data Centre Management Services (DCMS)

• Business Recovery Management Services (BRMS)

• Internet Data Centre Services (IDCS)

• Infrastructure Development and Management Services

(IDMS)

• Managed Network and Communications Services (MNCS)

HeiTech’s managed network services offer a powerful

network equipped with single point of contact for centralized

monitoring, 24/7/365 customer services, Telco independent

and seventeen regional service centers nationwide. These

comprehensive features allow HeiTech guaranteed Service

Level Assurance (SLA) of 99.9%, secured communications,

resilience to serve HeiTech’s customer, onshore and

offshore.

MNCS offers solutions that bridge the gap between costs

and upgrade by giving customers access to leading network

technologies and management expertise, without high

capital expenditure or ongoing investments in technology

upgrades. Solutions provided are:

• Managed VPN/MPLS

• Managed IPVN/IP Broadband

• Managed Broadband Access

• Managed CPE/Router

• Managed Metro Ethernet & DWDM

• Managed VSAT & Wireless

• Managed Desktop Management Services

• Unified Communication and Collaboration

• Consultancy, Planning & Design Services


Kamimahumenyerlahkanpotensipelanggankamidenganmenawarkan sistem penyelesaian terbaik kerana kejayaankami,kejayaanpelangganjuga.SebagaibuktikemampuanHeiTech, kami berbangga menjadi satu daripada pemainutama dalam mengangkat taraf perkhidmatan SektorAwamketahapyangadasekarang,denganmemanfaatkankekuatan dan keupayaan penyepaduan sistem yangkamimiliki. Hari ini, kamimenawarkan penyelesaian yangkomprehensif untuk sektor awam dan juga swasta, danmentransformasikan diri kami seterusnya untuk menjadiantara penyedia perkhidmatan terurus yang utama diMalaysia. Perkhidmatan terurus kami membolehkan kamimengembangkan keluasan penyelesaian yang kami,sebagai sebuah kumpulan, berikan kepada pelanggansektor awamkami yang sedia ada.Dengan sayapoperasiyangmenjangkau17pusatperkhidmatandiseluruhnegara,HeiTech terus menyampaikan perkhidmatan cemerlangtanpamengiramasa yang berimpak tinggi, berkesan danberkualiti kepada pelanggannya. Persekitaran perniagaanpada dasarnya telah berubah; landskap hari esok akanberubah wajahnya tetapi tidak kurang suburnya denganpotensi bagi mereka yang bersedia. Kami menggerakkansetiapusahauntukterustangkasdanbenar-benarbersifattransformasi.

VisikamiadalahuntukmenjadipenerajudalammenyediakanPerkhidmatan ICT Bersepadu Komprehensif, justerumemungkinkan pelangganmemenuhi objektif perniagaanmerekadenganlebihlagi,danuntukmencapaipertumbuhanyangmampandenganmemanfaatkankecekapanterasyangada pada kami. Tonggak perniagaan teras HeiTech ialahpenyepaduansistem,perkhidmatanpusatdataterurusdanrangkaianterurus.HeiTechtelahbertapakkedalamlain-lainperniagaanyangbaruberkembang,sepertipembangunandanpengedarankandungan,pengurusandanpemprosesandata serta perdagangan elektronik. Portfolio perniagaanpelengkap ini membolehkan HeiTech berkembang kearah perniagaan ‘outsourcing’ berskala besar, justerumenempatkan HeiTech sebagai Konglomerat Teknologiyangmenawarkansistempenyelesaianhujungkehujung.

• Penyepaduan Sistem dan Pembangunan Aplikasi (SIAD)

Kami terutamanya menyediakan perkhidmatanpembangunanaplikasikhasdanpenyepaduansistembagimemberikan sistem penyelesaian yang lengkap dan siapgunauntukmemenuhikeperluanpelanggankami.HeiTechmempunyairekodprestasipenyepaduansistemyangbolehdibanggakandalampelaksanaankeperluanpelangganyangberjaya,prosesperniagaanpenting,pengetahuan industri,pengurusan perubahan dan pemindahan teknologi, yangkesemuanya bertujuan untuk mentransformasikan prosespelanggandanperniagaanmerekasupayaberteraskanICT.HeiTechPaduBerhadmerupakannamayangdikenaliramaisebagai penyepadu sistem yang terkemuka. KomponenPerkhidmatanPenyepaduanSistemkamimencakupi:• PenyepaduanSistemdanPengurusanProjek• PembangunandanPenyelenggaraanAplikasi• PenyelesaianHujungkeHujung• PenyepaduanAplikasiEnterpris(EAI)• PenyepaduanPakej• PenyelesaianAplikasiMudahAlih• PenyelesaianKeselamatan• PerundinganPengurusanPerubahan• PerundinganPerniagaandanICT

• Perkhidmatan Pusat Data Terurus (MDCS)

Contoh unggul perkhidmatan pusat data terurus HeiTechialahperkhidmatanPusatDatastandardTierIVyangcanggihdandisiapkandiBukitJelutong,ShahAlam.Pusatdatainimerupakan aset yang sangat penting bagi PerkhidmatanPusat Data dan Perkhidmatan Pemulihan PerniagaanHeiTechyangdiluluskanolehBankNegaraMalaysia.

PusatDataTier IVsaratdengancirikuasasokonganyangberbilang,kuasakawalanpersekitaranyangcanggih,taliantelekomunikasi,keselamatanyangkomprehensifdantidakmudah terbakar. Selain itu, produk dan perkhidmatandigerakkanatasplatformberbilangdantidakmemerlukankhidmat vendor. Kualiti standard yang tinggi ini akanmemenuhi permintaan banyak organisasi dari segi tahapperkhidmatanyangtinggi,ketersediaan,penyepaduandankeselamatan data. Hal ini akan meningkatkan keupayaanHeiTech dalam arena ‘outsourcing’ dan perkhidmatanpemulihanbencanauntukmemberikanperkhidmatanyanglebihbaikkepadapelangganbarudanpelanggansediaada,samaadadidalamnegaramahupundiluarnegara.

PerkhidmatanPusatData Terurus kami dibangunkanbagimemenuhi keperluan terhadap sistem maklumat yangandal dan perkhidmatan pengurusan pusat data bertarafdunia.Sistempenyelesaiankamiadalahunik,dibangunkanmengikut keperluan khusus pelanggan, fleksibel tetapiselamat, dengan gabungan kepintaran perniagaan dankecekapan teknikal. Kami memanggilnya i-Sentrix yangmenawarkan:• PerkhidmatanPengurusanPusatData(DCMS)• Perkhidmatan Pengurusan Pemulihan Perniagaan

(BRMS)• PerkhidmatanPusatDataInternet(IDCS)• Perkhidmatan Pembangunan dan Pengurusan

Infrastruktur(IDMS)

• Perkhidmatan Rangkaian Terurus dan Komunikasi (MNCS)

Perkhidmatan rangkaian terurus HeiTech menawarkanrangkaian berkuasa, dilengkapi ‘point of contact’ tunggalbagi pemantauan berpusat, perkhidmatan pelanggantanpa mengira masa, bebas Telco dan tujuh belas pusatperkhidmatan wilayah di seluruh negara. Ciri yangkomprehensif ini memungkinkan HeiTech menjanjikanJaminan Tahap Perkhidmatan (SLA) setinggi 99.9%,komunikasiterjamin,mampuberkhidmatuntukpelangganHeiTechdidalamnegaradandiluarnegara.

MNCS menawarkan sistem penyelesaian yang mampumenghubungkanjurangantarakosdengannaiktarafdenganmemberipelangganakseskepadateknologirangkaiandankepakaranpengurusanyangterkemuka,tanpaperbelanjaanmodal yang tinggi atau pelaburan yangberterusan untukmenaiktarafteknologi.Sistempenyelesaianyangditawarkanialah:• VPN/MPLSTerurus• JalurLebarIPVN/IPTerurus• AksesJalurLebarTerurus• CPE/RouterTerurus• MetroEthernet&DWDMTerurus• VSAT&TanpaWayarTerurus• PerkhidmatanPengurusanDesktopTerurus• KomunikasidanUsahaSamaBersepadu• Perkhidmatan Perundingan, Perancangan & Reka

Bentuk

95

REVIEWOF OPERATIONS

TINJAUAN OPERASI

• Data Management and Processing

The data management and processing business provides

by HeiTech’s subsidiaries, Inter-City MPC (M) Sdn Bhd,

(“Inter-City”) has reached its 6th year of operation under

HeiTech’s stewardship and continues to provide consistent

contribution to the Group.

The future business positioning of Inter-City is the

automation of e-channel options to complement the

hard copy variable data printing services. This will enable

the output of data management and processing to be

distinguished both physically and electronically. In 2009,

we have expanded our data management and processing

services to Indonesia via Inter-City Kerlipan.

• Electronic Commerce

One of the key elements of Electronic Commerce

(e-commerce) is the means for an electronic settlement

mechanism that links merchants, financial institutions and

online customers especially in the area of micro payments.

Through an investment company, Fask Capital Sdn Bhd,

HeiTech is developing the settlement infrastructure for

e-commerce.

• Content Development and Distribution

The acquisition of Electronic Media Airtime Services

(“EMAS”) is part of HeiTech’s ongoing strategy to diversify

the Company’s business into other areas of technology

after years of growth driven by its core business pillars.

The content development and distribution business entails

of development and provision of digital content business,

not limited to traditional media exclusively, which includes

IPTV, WebTV. Other future related technologies which

allows HeiTech to make in-roads into distribution channel

leveraging on the proliferation of 3rd Generation Mobile

Network (“3G”), World Interoperability for Microwave

Access (“WIMAX”) and Wireless Local Area Network (“Wi-

fi”) by the mobile and telecommunication operators in the

country.

Educational Trend Sdn. Bhd. (“ETSB”) content development

and distribution are build on sound contend development

strengthen by the educational portal and hosting with noble

intention to bridging digital divide.

• ICT Security and Services

From assessment to implementation, our customers

benefit from HeiTech’s seamless integration of services,

resulting in a more cost-effective security programs. Our

experts develop proactive, multi-approaches that can

respond quickly to ever-changing threats and help ensure

operational continuity and integrity in crisis. Our offering

includes:

• Data Management and Processing

Perniagaan pengurusan dan pemprosesan data yangditawarkanolehanaksyarikatHeiTech,Inter-CityMPC(M)SdnBhd,(“Inter-City”)memasukitahunke-6operasinyadibawahsayapHeiTechdaniaterusmemberikansumbanganyangkonsistenkepadaKumpulan.

Penempatan perniagaan masa depan Inter-City adalahdalam automasi e-saluran bagimelengkapi perkhidmatancetakdatadalambentuksalinancetak.Halinimembolehkanoutputpengurusandanpemprosesandatadibezakandarisegi fizikal dan elektronik. Pada tahun 2009, kami telahmeluaskan perkhidmatan pengurusan dan pemprosesandatakamikeIndonesiamelaluiInter-CityKerlipan.

• Perdagangan Elektronik

Antara elemen penting dalam Perdagangan Elektronik(e-dagang)ialahsaluranbagimekanismepenjelasanbayaransecaraelektronikyangmenghubungkanpedagang,institusikewangandanpelanggandalamtalian,terutamanyadalambidang pembayaran mikro. Melalui syarikat pelaburan,Fask Capital Sdn Bhd, HeiTech sedang membangunkaninfrastrukturpenjelasanbagie-dagang.

• Pembangunan dan Pengedaran Kandungan

Pengambilalihan Electronic Media Airtime Services(“EMAS”)merupakansebahagiandaripadastrategiHeiTechyang berterusan untuk mempelbagaikan perniagaanSyarikatdalambidangteknologiyanglainsetelahbertahun-tahunmenikmatipertumbuhanyangdipacuoleh tonggakperniagaanterasnya.

Perniagaan pembangunan dan pengedaran kandunganmelibatkan pembangunan dan penyediaan perniagaankandungan digital, tidak terhad pada media tradisionalsahaja, termasuklah IPTV dan WebTV. Teknologi masadepan yang lain pula membolehkan HeiTech menembusidunia saluran pengedaran, memanfaatkan percambahanRangkaianMudahAlihGenerasi ke-3 (“3G”), SalingBolehKendaliDuniabagiAksesMikrogelombang(“WIMAX”)danRangkaianKawasanTempatan tanpaWayar (“Wi-fi”)olehpengendalimudahalihdantelekomunikasidinegaraini.

Pembangunan dan pengedaran kandungan EducationalTrend Sdn. Bhd. (“ETSB”) memanfaatkan pembangunankandunganyangbaik,dikukuhkanoleh‘hosting’danportalpendidikan dengan hasrat murni untuk menghubungkanjurangdigital.

• Keselamatan dan Perkhidmatan ICT

Bermuladaripadapenilaianhinggapelaksanaan,pelanggankamimeraihmanfaatdaripadapenyepaduanperkhidmatankamiyanglancar, justerumenikmatiprogramkeselamatanyanglebihefektifkos.Pakarkamimenawarkanpendekatanyangpelbagailagiproaktifyangmampubertindakpantasterhadapancamanyangsentiasaberubah-ubahdisampingmembantu memastikan kesinambungan operasi danmengekalkanintegritiketikakrisis.Kamimenawarkan:


• Business Continuity and Availability

• Security Consulting, Assessment and Audit Services

• Managed Security Services

• Software Related Services

HeiTech, in partnership with global software organizations,

offers industry-specific applications that meet the

expectations of a wide range of customers. Our services in

this area include:

• Offshore Software Development

• Software Outsourcing & Sub-Development Services

• Enterprise Applications Integration

• KesinambungandanKetersediaanPerniagaan• PerkhidmatanPerundingan,PenilaiandanPengauditan

Keselamatan• PerkhidmatanKeselamatanTerurus

• Perkhidmatan Berkaitan Perisian

HeiTech, bekerjasama rapat dengan organisasi perisianglobal,menawarkanaplikasikhususindustriyangmemenuhijangkaan pelbagai jenis pelanggan. Perkhidmatan kamidalambidanginitermasuklah:

• PembangunanPerisianLuarPesisir• Perkhidmatan ‘Outsourcing’ & Subpembangunan

Perisian• PenyepaduanAplikasiEnterpris

97

Documents

Unleashing potential Menyerlahkan Potensi Note: The Sixteenth (16th) Annual General Meeting of the Company will be held at Glenmarie Ballroom, Holiday Inn Kuala Lumpur Glenmarie, 1