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University Libraries IT Priorities
2010-11CCL Retreat
November 2010
I-Tech: Dept. for Information Technologies
Meet Ryan Johnson, I-Tech IT Trainer
• Develop & deliver IT training to Libraries faculty & staff
• Training needs assessment• Documentation• Tech Tips, Tech Corner, etc.• Contact Info:
• [email protected]• 814-867-4095
I-Tech: Services
• Core Library Application Support• Web Services• Web Application Development• Technology Training and User Support• Library Operations/Process Support• Digital Library Support• Technology Communication
I-Tech: 2010-2011 Priorities
• Enhanced Services for Students & Faculty• Implement Summon Discovery System• Mobile Web: http://m.libraries.psu.edu• Room Reservation System
I-Tech: 2010-2011 Priorities
• Core Library Application Support• Transition iLLIAD Application Level Support
from DLT to I-Tech• Evaluate Serials Solutions 360 Products
(Link, MARC Update, Counter, Resource Manager)
I-Tech: 2010-2011 Priorities
• Process/Service Management• Admin Request System - Phase 1:
Request to Fill• Automate Account Request Form• MS Project Implementation
I-Tech: 2010-2011 Priorities
• Digital Library and Scholarly Communications• Investigate Oliver/Finding Aids platforms• Create PA Homefront Website
• Content Stewardship• Curation Architecture Prototype Services
Summon Discovery System
• Summon will provide an integrated search of all of our databases, e-books, digital collections, full-text journals plus the library catalog via a single search box
Implementation Team
Bob AlanJohn AttigDavid BrennanKevin ClairTodd Douty
Dace Freivalds (co-chair)Binky Lush (co-chair)Linda MusserGail PartinEmily Rimland
Carrie Bishop
CCL representative
Status Report: CAT
• Mapped SirsiDynix libraries into Summon Library Location facet
• Mapped SirsiDynix item types into Summon Content Type facet
• Exported the full CAT database for ingest into Summon
• Developed a process for sending daily updates, adds and deletes to Summon
• Hope to have our CAT data in Summon by Dec. 1
Status Report: Local Collections
• Harvesting the individual collections within ContentDM
• Hope to have access to data by Dec. 1• Identifying next 3 local collections for ingest
into Summon
Status Report: E-Resources
• Set up trial of Serials Solutions 360 Link product
• Will have 2 instances of 360 Link – one for PSU access; the other for Hershey
• Populated the 360 Knowledge base with PSU database and journal subscription information
• Cloned 360 Link instance now ready for editing by Hershey
• Next step: testing and more testing!
Timeline
Nov. 8 - 30 Test two instances of 360 Link
Dec. 1 CAT and ContentDM content indexed in Summon
Dec. 1 - 22 Test Summon (CAT, ContentDM, E-Resources)
Jan. 3 Launch Summon in Beta for Libraries faculty/staff
Next Steps: Marketing
• Working Group:• Michelle Belden• Carrie Bishop• Carrie Girton• Binky Lush• Linda Musser• Emily Rimland
• Input from Student Advisory group
Phase 1: Libraries Faculty and Staff
• Interview – regular column • Schedule regional demos• Webcasts (Serials Solutions)• Create Summon question listserv• Screencasts – targeted scenarios (teaching,
one-on-one reference, etc.)• Updates at the Tech Updates • CDC retreats • Summon Party Pack!
Phase 2: PSU Students, Faculty and Staff
• Conversations with Campuses - How can we help
market Summon to the students on that campus?• Teaching and Learning with Technology Symposium
demo • Posters, banners, table tents - libraries and cafes• News releases – Newswire, Penn state live, Collegian• ITS marketing – Technology focused news newsletter• World Campus – blog/orientation video• Facebook, Twitter• Summon Party Pack!
Sneak Peek
http://psu.summon.serialssolutions.com/
DLT: 2010-2011 Priorities
CONTENT STEWARDSHIP PROGRAM
• Curation Services• Curation Architecture Services Prototype
• Next steps from Digital Library Application Review
• Storage & Digital Preservation Strategies
DLT: 2010-2011 Priorities
INFRASTRUCTURE SERVICES
• Business Continuity/Disaster Recovery• Move production services to the data center in the
Computer Building at UP• Server virtualization
• Service Consolidation• Email migration & Wireless service enhancement
DLT: 2010-2011 Priorities
STORAGE SERVICES
• Storage hardware enhancements
• Alignment of storage strategies with digital preservation and archival requirements
DLT: 2010-2011 Priorities
PROCESS
• Institutional change management system
• Microsoft project management
DLT: 2010-2011 Priorities
PUBLIC COMPUTING
• Knowledge Commons IT Services
• Desktop lifecycle CQI
Identity Finder• DLT IDF wiki:
https://wikispaces.psu.edu/display/dltpub/Identity+Finder+Documentation
• Instructional Video: http://its.psu.edu/training/resources/IdentityFinder/IdentityFinderTraining.htm
Contact: https://helpdesk.libraries.psu.edu or [email protected]
User Interface
Account Request Changes
You asked for a more efficient Account Request process
What we’ve done so far… Met with I-Tech, DLT Operations, and HR to review current process and consider potential process modifications Reviewed the DLT Application for Libraries Computer System Use form Reviewed University Libraries IT policies related to Accounts Performed response distribution benchmarking Fall semester with a few campus libraries Met with UP Paterno Shipping and Receiving to understand process for campus distribution and solicit improvement feedback Reviewed campus and branch library addresses
Form processing and maintenance New Account Request form supported by I-Tech in 2011 (automation and aligned with services) Process will follow HR Directory application (New, Transfers, Modifications, and Termination) Email generated for IT with key pieces of information to queue account setup process HR will continue to forward signed form to IT Email confirmation of network access (user and cc to manager) Letter distributed by I-Tech when additional access setup is completed for University Libraries services Minor UL IT policy updates will be submitted for approval
Account Request Changes
Response for a more efficient Account Request process
Changes …
Account Request Changes
What’s still on the radar …
Documenting the entire process Feedback Letter distribution and researching alternative methods
Tivoli Storage Manager (TSM)Is a software program that backs up a copy of the data stored on your computer to a central server designed for backups.
How do I get started with TSM?
• Contact DLT Helpdesk to request TSM nodename • Login to https://portal.psu.edu/ to change your password• Configure your TSM client settings (must be done if your
computer was re-imaged)• Configuration instructions can be found at:
https://wikispaces.psu.edu search for TSM
How often are the TSM automated backups performed?• Backups are performed everyday that your computer is on. • Remember that any files and documents that are open when
the backup runs will not be backed up.
How to check you Backup Schedule
• To query your scheduled backup slot enter q sched (which is short for query schedule).
Standard Backup Policy• Backup copies if client data exists: 4 versions
• Length of time extra backup version are retained: 180 days
• Backup copies if data is deleted: 1 version
• Length of time only backup version is retained: 365 days
Questions?
