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    University

    DiningFacilities

    Master

    Plan2009

    A plan for dining facilities improvements for the

    NC State campus to be implemented as part of the Student

    Life Master Plan.

    Last Updated October 1, 2009

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    University Dining Facilities Master Plan 2009

    Statement of Purpose

    University Dining was established in 1982 to meet the dietary and nutritional needs of

    NC States students, faculty, and staff. Since that time, it has grown to include three all-

    you-can-eat dining halls, brand-name quick-service restaurant concepts, coffee shops,

    cafes, concessions, vending, convenience stores, and a catering operation that servesboth the Main and Centennial Campus, the Jane S. McKimmon Center, and Carter-Finley

    Stadium.

    University Dinings growth and progress has been driven solely by revenue derived from

    the sale of its products and services through retail transactions and meal plans and our

    ability to cultivate and maintain successful, prudent operations. We have financed our

    own expansions and upgrades throughout the years, while continuously improving the

    quality and variety of our offerings.

    As we near our 27th

    year of operation, however, we face facility expansion and

    improvement needs that will require new thinking, new directions, and new funding

    models. Many of our locations are showing signs of age and suffer from overcrowding

    due to facility designs intended for smaller student populations of the past. 2008 was

    marked by all-time high enrollment in our meal plan programs and gross sales across

    our locations, and we expect this trend will continue with University enrollment growth,

    which is expected to reach as high as 40,000 by the year 2017.

    Overall Goal for Facilities

    University Dinings facilities range from very good to poor condition, depending on

    recent construction or renovation. Our desire is to ensure that all of our facilities are:

    1)

    Appropriately sized for the level of demand

    2)

    Clean and well maintained

    3)

    Designed to support efficient customer service

    4) Up to date, reflecting current dining experience standards

    5) Code compliant

    6) Sustainable in operation.

    Influences Impacting Planning

    When evaluating expansion and improvement projects, University Dining considered

    four key issues:

    1)

    Growth of student enrollment

    2) Expansion of Centennial Campus

    3) Aging of existing facilities

    4) Trends in food service

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    University Dining Facilities Master Plan 2009

    The development of a Student Life Master Planprovides an opportunity to coordinate

    the expansion and improvement of campus food service facilities within an overall

    strategy for facilities supporting the campus experience for our students. This document

    should serve as a tool to present projects for inclusion in this planning initiative and

    gather broad support for these initiatives.

    While the total of projects for the Student Life Master Plan may take two or more

    decades to achieve, University Dining believes prioritizing dining facility improvements

    in the early stages of the plan will accomplish much towards the overarching goal of

    improving student life on campus. Dining facility improvements positively impact all

    students and would be universally supported.

    This document contain current best estimates of cost and timeline, but these should not

    be considered as fact.

    Tentative Project Timeline

    Project Beginning Date Completion Date

    Port City JavaPark Shops May 2008 September 2009

    Bragaw C-Store May 2009 June 2009

    McKimmon Center Caf June 2009 October 2009

    Tunnel Inn C-Store July 2009 August 2009

    Port City JavaTerry Hospital October 2008 January 2010

    Atrium Food Court April 2010 August 2010

    Alliance Retail CenterCent Campus August 2010 August 2011

    Talley Student Center 2011 2013

    Fountain Dining Hall (phased) May 2010 June 2012

    Hunt Library Coffee Shop January 2011 December 2012

    Clark Dining Hall May 2013 August 2013

    Plant Sciences Food Service January 2017 December 2017

    Oval Marketplace January 2017 December 2017

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    University Dining Facilities Master Plan 2009

    Master Plan ProjectsPhase I

    Alliance Retail CenterCentennial Campus

    New Construction

    Estimated Cost: $3,317,017Open 2011

    10,200 square feet

    University Dining currently serves Centennial Campus with two Port City Java Cafes and

    two convenience stores located in the Engineering and Textile Schools. To meet growing

    demand for food service in this part of campus, University Dining has been invited to

    participate in development of a 300-seat, food court-style eatery within the new

    Alliance Center, with completion anticipated in 2011.

    The concept for this food service location would be an a la carte food court, with

    multiple options, emphasizing fresh and healthy foods available for dining in or take out.Fresh soup, salad, and sandwiches, augmented with a grab-n-go center, a fresh Asian

    concept, and a full breakfast option would be available. Outdoor seating is also desired.

    We hope to design the space to be flexible in use, allowing us to utilize the dining room

    area for catering service on evenings or weekends when the restaurants are closed.

    This new unit would serve the expanding needs of Centennial Campus and is

    recommended in the Centennial Campus Food Service Study conducted by Envision

    Strategies in April 2008.

    Construction of this facility will require a partnership with the Centennial Endowment,

    Craig Davis Properties, and the University Bookstores. The project start window for the

    Alliance Retail Center is tied to the construction of the Alliance Center office space,

    which requires 50% pre-lease of space before construction begins.

    Recent discussions for funding the project center around the Centennial Endowment

    building or purchasing the building, then leasing the space back to the tenants. This

    may eliminate the need to consider debt service for this project and list annual lease

    payments for the facility in budget projections. No lease estimates have been given at

    this point.

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    University Dining Facilities Master Plan 2009

    Site of Alliance Retail Center

    Alliance Retail Center Artists Concept

    Alliance Center

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    University Dining Facilities Master Plan 2009

    Atrium Food CourtCentral CampusRenovation

    Estimated Cost: $3,500,000- $4,00,000

    Open 2010

    The Atrium Food Court, located on the lower level of D.H. Hill Library, is perhaps the

    most popular dining location on campus. With its convenient proximity to central

    campus classroom and study space, students are converging here in growing numbers

    each year, creating traffic volumes that the space was not designed to accommodate.

    In 2008, University Dining contracted J.Davis Architects to redesign the Atrium patio and

    create a feasibility study for an Atrium renovation project. At that time, the firm

    surveyed the student population regarding their desires for an improved Atrium Food

    Court.

    In 2009, University Dining established an official construction project and underwent theprocess to select an architectural firm and food-service designer. After an extensive

    selection process, we selectedMoser, Mayer & Phoenix Architects, PAandThe Baker

    Group(hospitality planning and design) to plan and design the project. Both groups

    have extensive experience in college and institutional food service, including

    Georgetown University, University of Pennsylvania, and the University of California, San

    Francisco, to name a few.

    Renovation of this 16,000-square-foot space during Summer 2010 will:

    Improve traffic flow as well as our ability to serve students quickly

    Provide a more open, comfortable, contemporary environmentMaximize seating capacity

    Offer a carefully selected mix of food offerings that have broad appeal and meet the

    traffic/demand requirements, ie. Chick-fil-A, grab-n-go, pizza, Asian, wraps and

    salads

    Provide better access to the North Campus Bookstore by relocating it to the front of

    the building where it will have its own exterior entrance.

    Have renovated restrooms

    University Dining plans to expand the hours of operation for the Atrium into the

    evening, creating new opportunities for dining on campus late night.

    University Dining will invest in the food-service equipment and upfit of the space, with

    construction funding support from the Rally for Talley student fee.

    http://www.mmpa.com/http://www.mmpa.com/http://www.mmpa.com/http://www.bakergroup.com/http://www.bakergroup.com/http://www.bakergroup.com/http://www.bakergroup.com/http://www.bakergroup.com/http://www.bakergroup.com/http://www.mmpa.com/
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    University Dining Facilities Master Plan 2009

    View of Atrium Entrance

    View of Renovated Atrium Serving Area

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    University Dining Facilities Master Plan 2009

    Floor plan of Renovated Atrium Food Court

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    University Dining Facilities Master Plan 2009

    Talley Student Center Food Court

    Construction

    Replacement Food Service in new addition cost: Unknown

    Open 2013

    Planning for the Student Life Master Plan proposes construction of an addition to Talley

    Student Center that would include new food service space. This plan proposes 25,500

    square feet of space, about 4,000 square feet more than the existing food service space.

    The cost of such construction is unknown at this time, as the design of the building has

    not begun.

    If the determination is made to build a new addition to Talley Student Center to house

    food service functions, the existing food service space should remain operational untilcompletion of the new facilities. The existing food service space then could be

    renovated for other purposes.

    New food services might include an organic foods shop, quick-service branded outlets

    like Chick-fil-A and Taco Bell, or a coffee shop.

    Any design for a building addition that contains new food services should include plans

    to maintain visibility and easy access from all sides, access for deliveries and waste

    removal, and the ability to operate the space in harmony with other building functions.

    Funding for significant renovations to Talley Student Center is being planned as a mix of

    student debt service fee and up-fit costs funded by University Dining. The preliminary

    estimate is $4 million.

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    University Dining Facilities Master Plan 2009

    Fountain Dining HallRenovation

    Cost: $1,400,000

    Complete Summer 2012

    Fountain Dining Hall has undergone regular upkeep and improvements to serving areasand dining rooms, but the HVAC system and much of the kitchen cooking and

    refrigeration equipment, including the chiller and compressors, needs to be replaced.

    The air-handling units and controls system are in good condition. The kitchen equipment

    upgrade would include replacing the walk-in cooler and freezer units, as well as out-of-

    date ovens, fryers, grills, etc.

    Clark Dining Hall

    RenovationCost: $250,000

    Complete Summer 2013

    Clark Dining Hall needs expanded food storage facilities to support the number of

    customers served at this location. This project would include adding frozen-food and

    dry-good storage, as well as constructing a covered food receiving area.

    McKimmon Center CafRenovation

    Cost: $150,000

    Open Summer 2009

    Work is underway to remodel the McKimmon Corner Caf to meet the current needs of

    the facility, including modernizing the menu, food service equipment, and service area.

    This project will be a partnership between University Dining and the McKimmon Center.

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    University Dining Facilities Master Plan 2009

    Port City JavaPark ShopsNew Construction

    Cost: $300,000

    Open Fall 2009 - COMPLETE

    Construction is underway for a new Port City Java location in the ParkShops Building on main campus. This will be the fifth of six planned

    coffee shop/caf units for the campus, bringing food service to an

    underserved part of the campus.

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    University Dining Facilities Master Plan 2009

    Port City JavaRandall Terry Veterinary HospitalNew Construction

    Estimated Cost: $300,000

    Open Spring 2010

    Construction is underway for a new Port City Java location in the

    Randall Terry Veterinary Hospital, located on the Centennial

    Biomedical Campus. This will be the last of six planned coffee

    shop/caf units for the campus, bringing a branded eatery to this

    growing biomedical campus.

    Port City JavaRandall Terry Veterinary Hospital

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    University Dining Facilities Master Plan 2009

    Example of Port City Java Service Counter

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    University Dining Facilities Master Plan 2009

    Bragaw C-StoreRenovation

    Cost: $130,000

    Open Fall 2009 = COMPLETE

    Preliminary planning is underway to initiate an informal project to remodel the BragawConvenience Store, updating the fixtures, finishes, and equipment to fit the new campus

    convenience-store model implemented at Wolf Village and Honors Commons.

    C-Store Design Standard from Wolf Village

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    University Dining Facilities Master Plan 2009

    Tunnel C-StoreRenovation

    Cost: $100,000

    Open Fall 2009 - COMPLETE

    Preliminary planning is underway to initiate an informal project to remodel the TunnelInn Convenience Store, updating the fixtures, finishes, and equipment to fit the new

    campus convenience-store model implemented at Wolf Village and Honors Commons.

    C-Store Design Standard from Honors Commons

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    University Dining Facilities Master Plan 2009

    Master Plan ProjectsPhase II

    Future Centennial Campus Food Service

    New ConstructionCost: $7,747,238

    Open 2011-2017

    In 2008, University Dining retained Envision Strategies to assess food service needs on

    Centennial Campus. Their scope was to project food service demand through 2017 and

    recommend food service facilities needed to meet that demand, with menu concept,

    facility size and location, and estimated construction costs for each facility.

    The Executive Summary of that report is included below. The entire 56 page report is

    available from University Dining upon request.

    Centennial Campus Foodservice Study Executive Summary

    The planning and placement of dining venues on the Centennial campus is essentially

    finding the balance between the very strong desire among its stakeholders for moreamenities on this part of campus with the need for these venues to operate as self-

    supporting business entities. This plan is the result of a collaborative planning effort led

    by Envision Strategies, with significant contributions and guidance provided by NC

    States Office of the Architect, Student Affairs, Centennial Campus Development, and

    University Dining.

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    University Dining Facilities Master Plan 2009

    The current Centennial Campus population consists of a diverse mix of University

    community members (students, faculty and staff), and corporate/government tenants

    totaling approximately 7,700. The growth projections are significant, however, with the

    campus population expected to reach 11,000 by 2011 and then to 18,000 by 2017.

    While the campus will also be home to mixed-use developments, such as a hotel and

    golf course, the majority of the population needing dining services will be located in theportion north of Lake Raleigh, which is therefore the scope of this study.

    Having developed overall demand projections and studied several alternative

    development scenarios, the work group endorsed the following mix of existing and new

    dining venues for Centennial Campus:

    Opened by 2011

    Centennial Caf: A new 230-seat, 9,200 NSF retail dining venue containing three

    food concepts to be located on the N4 site. This may be developed as a free-

    standing food facility, positioned and sized to draw from occupants from both the

    corporate/government offices as well as the University population.

    In response to this, the existing Centennial Lunch Market would be phased out and

    the Shuttle Inn would be closed.

    Opened by 2017

    Oval Marketplace: A new 370-seat, 13,500 NSF residential dining venue containing

    four food concepts. This would be developed within the new student residences

    planned for opening in 2012; the service format (all-you-care-to-eat) and menu

    would be targeted to residential students, but the venue would be open to all

    members of the Centennial Campus community.

    In response to this, the Periodic Table in Engineering I would be closed.

    Centennial Campus Library: A new coffee bar with a small caf seating area (27

    seats) 990 NSF in size. This would open with the Library in 2014.

    Plant Sciences: With the opening of this building in 2015, a new food shop and

    coffee bar offering a limited menu is recommended. 2,600 NSF in size with seating

    for 82.