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Alli ance FOR BETTER HEAL TH +

Unite Us Presentation...into one accountable coordinated ecosystem. Empowering health systems & communities to work seamlessly together to impact every ... Unite Us Presentation Author:

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Alliance FOR BETTER HEAL TH

+

Healthy Together Ri,,ferral Ni,,twork of Alliance for Bi,,trer He th

THE PROBLEM Service Providers are Fragmented

1. Healthcare and social service providers both lose visibility after their patients are discharged.

2. Co-occurring health & social needs are often under-addressed across the community

3. Vulnerable patients are seeking clinical care for social problems

PROPRIETARY & CONFIDENTIAL

Community

Government

Healthcare

Healthy Together Refe-rral Network of Alliance for Beue-r He-.alth

ltd UNITE us

80% of health happens outside of your four walls

Coordinating with Community Based Organizations (CBOs) is the solution to drive

outcomes

The key is ensuring CBOs are engaged and integrated into your patients’ overall care

PROPRIETARY & CONFIDENTIAL

Healthy Together Ri,,ferral Ni,,twork of Alliance for Bi,,trer He th

Inter-connecting healthcare & social services into one accountable coordinated ecosystem.

Empowering health systems & communities to work seamlessly together to impact every person’s health and social needs.

HEALTHY TOGETHER REFFERRAL NETWORK Outcome Focused Network + Software Addressing the Social Determinants of Health

PROPRIETARY & CONFIDENTIAL

Healthy Together Referral Network

Technology:

• Easy-to-use platform that tracks every step of the patient health journey inside and outside hospital walls.

Community Engagement: • Community engagement practice and process.

Partnership between Unite Us and Alliance for Better Health

PROPRIETARY & CONFIDENTIAL

Clowd CHes by Outcome for Employeflnent

~I , _ _____ _ - - -•--.. 1011...•- _..,l_ -

Closed Cases by Resolut>on ilnd Service Type

-- -

Healthy Together Ref en-al Network of A ll.lance for Better He,al1h

- --------- ._ ... ,_ , ... ,_ ... -.- - -­c- --···- c.-.... --

---- ---=- . ..=... ,::::::.. ~-= ··- --- ·-·· -· ~--

• lru UNITE US

OUTCOME FOCUSED APPROACH COORDINATING ACROSS THE COMMUNITY AROUND EVERY PATIENT IN NEED

• Direct electronic referrals to best-fit provider(s)

• Track 100% of outcomes delivered by external partners

• Visibility into every patient’s total health journey

• Real-Time SDoH Outcomes & Performance Dashboard

PROPRIETARY & CONFIDENTIAL

= Dashboard Clients Reports My Networks Q I Sara Jones 9 I E] ® [ +

X

Jane Smith i--F+i4UiiiB3Uh·F AGE 35 I TEL 123-456-7890 I EMAIL [email protected] I ADDRESS 99 Main Street, New York, AK (

HOUSEHOLD 4 I HOUSEHOLD INCOME $32,000 I RACE Wh;te I ETHNICITY Non H;span;dLat;no

Records

SERVICE TYPE CR EATED"'

y Clothing Referral 8/31/2017

f: Employment Assistance

8/23/2017 Request

Food Case 8/15/2017

'1' Legal Case 7/23/2017

= Benefits Referral 7/15/2017

Forms

NAME

NC Serves Clothing Assessment

NC Serves Employment Assessment

NC Serves Food Assessment

Intake 1

NC Serves Housing Assessment

NC Serves Employment Assessment

Healthy Together Ref en -al Network of All.lance for Better He,al1h

Select

ASS I GNED TO STATUS

NC Serves Metrolina D Coordination Center

NC Serves Metrolina D Coordination Center

NC Food Bank • Iii -Housing Works • II -Single Shop • D

Select

UPDATE D

8/31/2017

Not Started

Not Started

7/25/2017

8/31/2017

Not Started

Timeline

JAN 1 6. 2018

9 Address Added by Ashl

;!I Employment Case Close

Resolution: Resolved Outcome: Employed Exit Date: 1/16/2018 Note: Client received Representative at Tar

I Note Added to Employ

Inte raction Type: Mee Date: 1/ 16/2018 Duration: 1 h Note: Initial appointm her resume. She will se

Employeement Referral

JAN 15. 2018

;!I Employment Case Creat

Orga nizat ion: Employ Description: Looking i working part time.

;!I Employment Referral He

Reason: Scheduling an

AWP Clothing & Housing Goods

WHO REFERRED THIS CLIENT TO AWP?

WHEN WAS THIS CLIENT REFERRED TO AWP?

WHAT NEEDS DOES CLIENT PRESEl'IT?

Select all that apply

IS CLIENT INTERESTED IN A CLOTHING

HAS CLIENT SOUGHT CLOTHING SERVICES FROM ANY ORGANIZATION IN THE COMMUNITY?

l(d UNITE US

FROM HELLO TO OUTCOME, YOU ARE CONNECTED AUTOMATED WORKFLOWS BETWEEN EXTERNAL PARTNERS AT SCALE

Configurable Screening: Patient and/or provider facing algorithmic screenings to stratify risk and identify specific co-occurring needs

Electronic Referral Management: Seamless referral workflow sends the right data to the right provider(s) to address specific needs

Assessment/Care Plan Management: Custom care plans for each service need that are attached to referrals so receiving providers get a head start

Bi-Directional Communication/Alerts: Automated notifications keep all organizations up to date, while care team members can securely communicate with each other

Outcomes: You get to know exactly what services were delivered, and the entire history for every intervention by your external partners

PROPRIETARY & CONFIDENTIAL

HEALTHY TOGETHER REFERRAL NETWORK INITIAL DATA AND FINDINGS

Efficiency has increased by ...

Average time in days to ..

4.69 52.09

1.78

5.04

... Intake and refer a client ... close a referral

■APR ■ MAY ■ JUN ■ JUL ■ AUG

Healthy Together Mi UNITE US Ref en-al Network of A ll.lance for Better He,al1h lW PROPRIETARY & CONFIDENTIAL

Healthy Together Refe.,ral Necwo,k of Alliance for Bene, Heal1h lru UNITE US

SUSTAINABILITY & SCALABILITY FOR THE LONG TERM WHAT’S NEXT?

NYServes Anti-Poverty Network Hillside BHCC

AHI PPS • Continue to grow & sustain Healthy Together Referral

Network

• Rollout internetwork referrals to neighboring networks to ensure no person falls through the cracks

• Goal is to create an accountable coordinated ecosystem of providers across regions, that are working together to address the multiple and complex needs of our most vulnerable populations. Healthy Together

Referral Network

PROPRIETARY & CONFIDENTIAL

Alliance FOR BETTER HEALTH

ltd UNITE us

THANK YOU!

+ Taylor Justice Keshana Owens-Cody President Director of Community Relations [email protected] [email protected]