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7/27/2019 Unit 3. Training & Development
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Training
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Training is the act of increasing the
knowledge and skills of an employee forperforming a particular job.
Definition
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Features of Training
Increase knowledge and skills for doing a
particular job.
Focuses on the current job
Concentrates on individual employee
Tends to be more narrowly focused and
oriented toward short-term performance
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Training Vs Development
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Learning
Dimensions
Training Development
Meant for Operatives Executives
Focus Current job Current and FutureJobs
Goal Fix current skill deficit Prepare for future
work demands
Initiated by Management IndividualContent Specific job related
information
General Knowledge
Time-frame Immediate Long term
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Importance of Training
Benefits to the business
Trained workers can work more efficiently
They use machinery in proper way whicheliminates the wastages.
Fewer accident as they know how to operate
the machines.Performance will be improved
Employee will be more loyal
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Contd
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Benefits to the employees Employee will be more useful to a firm
Employees become more effective and
efficient It helps employees to get promotions.
Helps employees to get better job outside.
Employees can avoid mistakes, accident on thejob.
It enables employees to cope with
organizational, social and technological change.
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A checklist to Avoid Training Pitfalls
Attempting to teach too quickly
Trying to teach too much
Viewing all trainees as the same Not providing time to practice
Providing a pat on the back
Not frightening the employee
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Learning Principles: Philosophy of Training
Modelling
Motivation
Reinforcement Feedback
Spaced practice
Whole learning Active practice
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Applicability of Training
Training should be as real as possible
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Environment
Environment is important for training
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Areas of Training
Knowledge
Technical skills
Social skills Techniques
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Types of Training
Skills training
Refresher training
Cross functional training Team Training
Creativity training
Diversity training Literacy training
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A systematic approach to Training
Training Needs Assessment
Determine training needs
Identify training objectives
Implementation
Select Training Methods
Conduct training
Evaluation
Compare training outcomes against
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Training Needs Assessment
Training Needs Assessment
- Organizational Analysis
# Analysis of objectives
# Resource utilization analysis
# Environmental scanning
# Organizational climate analysis
- Task or role analysis
- Person analysis
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Identify training objectives
Innovative
Problem Solving
Regular
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Contd
- Off the Job Method
# Vestibule training
# Role playing
# Lecture method
# Conference/discussion apporach
# Programmed instruction
Behaviourally Experienced Training
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Evaluation of Training Programme
# Reactions
#Learning
# Job behaviour
# Organization
# Ultimate value
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