Unit 3. Training & Development

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    Training

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    Training is the act of increasing the

    knowledge and skills of an employee forperforming a particular job.

    Definition

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    Features of Training

    Increase knowledge and skills for doing a

    particular job.

    Focuses on the current job

    Concentrates on individual employee

    Tends to be more narrowly focused and

    oriented toward short-term performance

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    Training Vs Development

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    Learning

    Dimensions

    Training Development

    Meant for Operatives Executives

    Focus Current job Current and FutureJobs

    Goal Fix current skill deficit Prepare for future

    work demands

    Initiated by Management IndividualContent Specific job related

    information

    General Knowledge

    Time-frame Immediate Long term

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    Importance of Training

    Benefits to the business

    Trained workers can work more efficiently

    They use machinery in proper way whicheliminates the wastages.

    Fewer accident as they know how to operate

    the machines.Performance will be improved

    Employee will be more loyal

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    Contd

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    Benefits to the employees Employee will be more useful to a firm

    Employees become more effective and

    efficient It helps employees to get promotions.

    Helps employees to get better job outside.

    Employees can avoid mistakes, accident on thejob.

    It enables employees to cope with

    organizational, social and technological change.

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    A checklist to Avoid Training Pitfalls

    Attempting to teach too quickly

    Trying to teach too much

    Viewing all trainees as the same Not providing time to practice

    Providing a pat on the back

    Not frightening the employee

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    Learning Principles: Philosophy of Training

    Modelling

    Motivation

    Reinforcement Feedback

    Spaced practice

    Whole learning Active practice

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    Applicability of Training

    Training should be as real as possible

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    Environment

    Environment is important for training

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    Areas of Training

    Knowledge

    Technical skills

    Social skills Techniques

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    Types of Training

    Skills training

    Refresher training

    Cross functional training Team Training

    Creativity training

    Diversity training Literacy training

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    A systematic approach to Training

    Training Needs Assessment

    Determine training needs

    Identify training objectives

    Implementation

    Select Training Methods

    Conduct training

    Evaluation

    Compare training outcomes against

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    Training Needs Assessment

    Training Needs Assessment

    - Organizational Analysis

    # Analysis of objectives

    # Resource utilization analysis

    # Environmental scanning

    # Organizational climate analysis

    - Task or role analysis

    - Person analysis

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    Identify training objectives

    Innovative

    Problem Solving

    Regular

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    Contd

    - Off the Job Method

    # Vestibule training

    # Role playing

    # Lecture method

    # Conference/discussion apporach

    # Programmed instruction

    Behaviourally Experienced Training

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    Evaluation of Training Programme

    # Reactions

    #Learning

    # Job behaviour

    # Organization

    # Ultimate value

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