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Unit 1
Greeting, Introducing and Leave taking.
INTRODUCTION
Answer these following questions.
1. What do you say in your language when you meet your friend for the first time of the day?
2. What do people in your culture do when they greet each other?
3. What are the English greeting expressions you have ever heard or used?
4. What kind of information do you want to know about a person you have justmet for the first time?
5. What do you say in your language before you leave the person you are talking with? What about in English?
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1.Greeting
Model Dialogs:
Formal Greeting.
Situation 1: Mark Walters meets his supervisor, Mr. James Myers, in front of the office building.
Mark: Good morning, Mr. Myers. Track 1Mr. Myers: Good morning, Mark. How are you?
Mark: Very good, and you?
Mr. Myers: I’m fine, thank you.
Situation 2: Jane meets her professor, Dr. Jerry Green, at school.
Jane: Good morning, Dr. Green.
Dr. Green: Hello Jane. How are you doing? Track 2
Jane: I’m fine, thanks, and you?
Dr. Green: Not bad. Are you ready for the quiz this afternoon?
Jane: I guess I am.
Situation 3: Tom meets his friend, Liz, in front of the library.
Tom: Hi, Liz. How is it going?
Liz: Hi, Tom. I’m good, and you? Track 3
Tom: Not bad. Hey, what are you reading?
Liz: I am studying for a chemistry quiz tomorrow.
2
Situation 4: Nick meets his friend, Tony, in the gym.
Nick: Hey, Tony. What’s up?
Tony: Hello, Nick. How are you doing? Track 4
Nick: Great. Look, I am having a party this weekend. Would you like to come?
Practice Speaking
Hi How are you? I’m fine, thanks. How about you?
Hello How are you doing? Pretty good, thanks. How are you?
Good morning How is everything? Very well, thanks.
Good afternoon How is it going? Not bad, thanks. How about you?
Good evening How are things? Everything’s OK. Thank you.
Exercise 1
Direction: Choose the correct alternatives to complete the dialogs.
1. Jim: Hi, Pat. How are you today?
Pat: _______________________________________________
a. Where are you going?
b. Not bad, thanks. How about you?
2. Mike: How are things, Kate?
Kate: Not bad. _____________________________________
Mike: Very well, thanks.
a. And how are you doing?
b. Good afternoon.3. Kim: Good evening, Mr. Hudson. How is everything?
3
Mr. Hudson: Hello, Kim. ________________________________
a. How about you, Kim?
b. Pretty good. And how about you?
Exercise 2
Direction: Fill in the blanks with the given words to complete the following dialogs.
doing and OK. how well
pretty hello good everything you
1. Sam: Good morning, Mrs. Grant. ___________ are you ____________?
Mrs. Grant: _____________, Sam. _______________ _____________, thanks
2. Nina: How is ________________, Joy?
Joy: Very ______________, thanks. ________________ ____________?
Nina: I am _______________.
Activity: Turn to the person next to you and greet him/her.
2. Introducing
A. Introducing oneself and getting to know each other.
Model Dialog Track 5
Situation 1: Peter is introducing himself to a new friend, Sandra. They meet at the cafeteria on campus.
Peter: Hello. My name is Peter. What is your name?
Sandra: Hi, I am Sandra.
Peter: Nice to meet you, Sandra.
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Sandra: Nice to meet you, too.
So, where are you from, Peter?
Peter: I’m from San Diego, United States of America. How about you?
Sandra: I’m from Berlin, Germany. What are you studying here, Peter?
Peter: Psychology. What about you?
Sandra: Biology. What year are you in?
Peter: I’m a junior.
Sandra: I’m a senior. How do you like your classes?
Peter: I enjoy most of them but some are quite boring, though.
Wh questions
What is your name? My name is Sandra.Where are you/they from? I’m from Germany.What are you/they studying? I’m studying biology.Where are you/they studying? I’m studying at Berlin University.What year are you/they in? I’m a senior. How do you like your school? I like it a lot. /I don’t like it.
What is your sister’s/brother’s name? Her/his name is Molly/Patrick.Where is she/he from? She/he is from Australia.What is she/he studying? She/he is studying law.Where is she/he studying? She/he is studying at University of Melbourne.What year is she/he in? She/he is a freshman.How does she/he like school? She loves it. /She doesn’t really like It.
Exercise 3
Direction: Match the statements in column A with the responses in column B.
A B
_______ 1. What year are you in? 1. No, I’m not. I am on vacation.
_______ 2. What is your last name again? 2. A-N-D-E-R-S-O-N.
_______ 3. What are you studying? 3. I’m from Canada.
5
_______ 4. Are you a student here? 4. It’s Ballon.
_______ 5. Where are you from? 5. I like it a lot.
_______ 6. How old are you? 6. History.
_______ 7. How do you spell your name? 7. 19 years old.
_______ 8. How do you like your school? 8. I’m a senior.
Exercise 4
Direction: Answer these questions by using your own information.
1. What is your name? _______________________________________________
2. What is your nickname? ____________________________________________
3. Where were you born? _____________________________________________
4. How old are you? _________________________________________________
5. What are you studying? ____________________________________________
6. What year are you in? _____________________________________________
7. Where are you studying? ___________________________________________
8. How do you like your school? _______________________________________
Exercise 5 Track 6
Direction: Read the passage about Prince William and answer the questions.
My name is William Windsor. I was born on June 21, 1982 in London’s St Mary’s Hospital. I’m 21 years old and I’m the eldest son of Diana, Princess of Wales and Charles, Prince of Wales. I have one younger brother and his name is Harry. I enjoy playing many kinds of sports, especially swimming. Now I’m studying art history at University of St Andrews in Scotland.
1. What is his name? ______________________________________________
2. How old is he? ________________________________________________
3. Where is he from? _____________________________________________
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4. When was he born? _____________________________________________
5. Who are his parents? ____________________________________________
6. How many brothers’ does he have? _________________________________
7. What is his brother’s name? _______________________________________ 8. What kind of sports does he like? ___________________________________
9. What is he studying? _____________________________________________
10. Where is he studying? ____________________________________________
Exercise 6
Direction: Fill in the blanks to complete the questions. Practice with a partner.
1. ___________________________________ your last name?
Answer: _______________________________ Hawkins.
2. ___________________________________ studying?
Answer: _______________________________ Law
3. ___________________________________Tina from?
Answer: _______________________________ Spain.
4. ___________________________________Tina’s roommate?
Answer: _______________________________ Christina.
5. ___________________________________ she studying?
Answer: _______________________________ George Town University.
6. ___________________________________ she like her job?
Answer: _______________________________ a lot.
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Introducing someone
Model Dialogs:
Situation 1: Kate is introducing her sister, Pam, to her friend, Jake.
Kate: Jake. This is my sister, Pam. Pam, this is Jake, my classmate. Track 7
Jake: Hello, Pam. Nice to meet you.
Pam: Hi Jake. Nice to meet you too.
Situation 2: Jackie is introducing her friend, Sue, to her parents, Mr. and Mrs. Frick.
Jackie: Sue. Here are my parents. They just arrived yesterday.
Sue: How are you doing, Mr. and Mrs. Frick?
Mr. Frick: Glad to meet you, Sue. Track 8
Mrs. Frick: Are you in the same class with Jackie?
Sue: Yes, I am.
Exercises:
1. May I introduce my friend?
I would like to introduce my friend, Janet.
This is Janet. She is from Canada and she is studying math.
2. How do you do, Janet?
Nice to meet you, Janet. My name’s Charlie.
Pleased to meet you, Janet. I’m Charlie
Glad to meet you, Janet. My name’s Charlie.
3. How do you do, Charlie?
Nice to meet you too, Charlie.
Pleased to meet you too, Charlie.
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Exercise 7
Direction: You want to introduce two people you know well to each other. Use the information below and make up a dialog to introduce them to each other.
Example: Jane is your classmate and Blake is your boyfriend.
You: Jane, this is Blake, my boyfriend. Hey Blake, this is Jane. We are in the same class.
Blake: Nice to see you, Jane.
Jane: Nice to see you, too, Blake. Are you a student here?1. Miki is from Japan. She is your roommate.
Tina is your friend at work.
You: ________________________________________________________________
Miki: ________________________________________________________________
Tina: ________________________________________________________________
2. Mr. Williams is your supervisor at work. He is from France.Phil is your boyfriend. He is from England and is studying engineering at San Francisco State University.
You: ________________________________________________________________
Phil: ________________________________________________________________
Mr. Williams: ________________________________________________________
3. Mrs. Kim is your Korean language teacher. She is from Seoul, South Korea.Aunt Rachel is your aunt. She is on vacation and visiting you.
You: ________________________________________________________________
________________________________________________________________
Mrs. Kim: ____________________________________________________________
____________________________________________________________
Aunt Rachel: __________________________________________________________
__________________________________________________________
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Activity: Form a group of three and practice the dialogs above you have just finished.
3 . Leave Taking
Model Dialog:
Situation 1: Ann and Joyce just finished class. Track 9
Ann: Joyce, I have to do some shopping for my mother.
Joyce: All right. I’m going to pick up my photos. See you tomorrow, Ann.
Ann: Bye, Joyce. See you later.
Situation 2: Nick and Sam are studying together in the library. Sam is leaving for an appointment with his professor.
Sam: Hey, Nick. I’ve to get going now. I’m supposed to meet Dr. Kent at 4 PM.
Nick: All right, Sam. See you later. Track 10
Sam: See you. Bye.
Situation 3: Liz finished her breakfast and is going to school.
Liz: Mom, I am leaving now.
Mom: Have a good day, honey. Track 11
Liz: You too, mom.
Situation 4: David’s neighbor is going to Hawaii for a vacation.
David: Where are you going, Bob?
Bob: I’m going to Hawaii for one week. Track 12
David: That’s great. I hope you enjoy your trip.
Bob: Thank you, Dave. I’ll see you when I get back.
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Practice
Nice talking with you. I have to go now.
I got to go. See you later.
Good/glad to see you again but I have to get going.
I have class now. See you around.
I have to catch a bus. See you.
I have a meeting in a minute. See you later.
Have a nice/good/great day.
Have a good/great time.
See you again. / See you tomorrow.
See you later. / See you soon.
Good-bye. / So long. / Good night.
Take it easy.
Hope to see you again.If someone is about to leave for a trip you can say: Have a nice / good / great trip. Enjoy your trip. Enjoy your holidays
Exercise 8
Direction: Complete the two dialogs below with the given words.
time topic hope later
got go see have
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Situation 1: It’s 8:30 p.m. You have to go to a party. Say good-bye to your parents.
You: Dad, mom, I _______________ to _____________ now. See you ________.
Dad: ____________ a good _____________, baby.
Situation 2: You just finished a workshop. Say good-bye to your friends.
You: It was an interesting ___________ and very nice to ___________ you today.
______________ to see you again.
Friend: I hope so, too. Bye.
Activity: Write a dialog according to the situation given. Then find a partner and practice speaking.
Situation 3: You are going to visit your grandmother over the weekend. Say good-bye to your roommate. She asks you when you will get back. Tell her you will be back on Monday morning.
You: __________________________________________________________
__________________________________________________________
Roommate: __________________________________________________________
__________________________________________________________
You: __________________________________________________________
__________________________________________________________
Roommate: __________________________________________________________
__________________________________________________________
You: __________________________________________________________
__________________________________________________________
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Activity: Complete the bubbles with statements to make up conversations.
1. Greeting
George Busch Laura Bennet
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2. Introducing Oneself
John Myers Jeff Blum
3. Introducing Someone
14
Johnny James Lisa
4. Leave Taking
15
Hans Oscar
Unit 2
16
Thanking, Expressing Regrets and Apologizing.
INTRODUCTION
A. What are the situations that you should thank someone?
For example: Someone gives you a present on your birthday.
1. _______________________________________________________________
2. _______________________________________________________________
3. _______________________________________________________________
B. What are the situations that you should express your concerns or regrets to someone?
For example: Someone fails the exam.
1. _______________________________________________________________
2. _______________________________________________________________
3. _______________________________________________________________
C. What are the situations that you should apologize to someone?
For example: When you arrive late for an appointment.
1. _______________________________________________________________
2. _______________________________________________________________
3. _______________________________________________________________
When do people say these statements?Put the letters in the blanks.
____ 1. I apologize for that. a. To thank someone.
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____ 2. I’m really sorry. b. To apologize.
____ 3. It’s very nice of you. c. To express sympathy.
____ 4. That’s too bad.
____ 5. What a pity!
____ 6. Please forgive me for that.
____ 7. That’s very sweet of you.
____ 8. Sorry. It won’t happen again.
____ 9. Thanks for helping me.
____10. I’m sorry to hear that.
1. Thanking
Model Dialog:
Situation 1: Tina forgot her calculator. Albert is lending her one.
Tina: Gee. I forgot to bring my calculator. And I am having a quiz this afternoon.
Albert: Do you want to borrow mine? Track 13
Tina: That would be great. Thanks a lot, Albert.
Albert: You’re welcome. Here it is.
Situation 2: Ricky gave Betty a ride home.
Betty: That’s my place: over there at the corner. Track 14
Ricky: All right. There you go.
Betty: Thanks, Ricky. Do you want to come up for coffee?
Ricky: Perhaps another time. Thank you for asking me.
Betty: You are welcome.
Situation 3: Ken, the security guard, is helping Monica carry her suitcases.
Ken: Do you need help with those suitcases? Track 15
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Monica: Yes, please. I really appreciate your help, Ken. Thank you.
Ken: Don’t mention it.
Practice
Thanks. / Thank you. / Thanks a lot. You’re welcome.Thank you very much. That’s all right.That’s very nice of you. It’s my pleasure. That’s very kind of you. Don’t mention it.That’s very sweet of you. No problem.I really appreciate your help. Thanks for your kindness.Thanks a lot for helping me. Thanks for the present. I like it.
Thanks for + noun / noun phrase / V.ingThanks for your help.Thanks for helping me.Thanks for the presents.
Exercise 1Direction: Complete the dialogs with the given words.
mention sweet asked for heavy
are kindness present appreciate that’s
1. A: That box looks ____________. Let me help.
B: Thank you very much for your ____________.
A: ___________ all right.
2. A: Here _________ the books you ____________ the other day.
B: Oh, great. Thanks. I _______________ your help.A: Don’t ______________ it.
3. A: Surprise! Here is your birthday _____________. Hope you like it.
B: Wow, this necklace is beautiful! It’s very ___________ of you.
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It’s just what I am dreaming of. Thank you so much.
A: You are welcome.
Exercise 2
Direction: What would you say in these situations?
Example: Dr. Hook, your professor, lent you some books for your report. Thank you very much for the books. They are such a big help.
1. Your sister bought a bottle of wine for your party.
___________________________________________________________
2. Patrick, your boss, gave you a lift to the airport.
___________________________________________________________
3. Sylvia helped you complete the project.
___________________________________________________________
4. Amanda helped you to move to a new apartment.
___________________________________________________________
5. Nancy and Mary showed you how to use a computer.
___________________________________________________________
Exercise 3
Direction: Write the most appropriate responses to these following statements.
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I have a great idea!!!!!!!
1. Thanks so much for the lovely Christmas gift.
___________________________________________________________
2. I really appreciate your kindness for helping me baby-sit my little brother.
___________________________________________________________
3. What a cute puppy! I love it. Thank you.
___________________________________________________________
4. You have helped me a lot today. Thanks.
___________________________________________________________
5. Without you I would never pass the exam. Thanks for your time.
___________________________________________________________
2. Making RegretsDialog:Situation 1: Andrew just learned his friend had an accident and broke his leg.
Andrew: What happened to your leg, Austin?
Austin: I had a bike accident yesterday and I broke my leg.
Andrew: Oh, that’s too bad. Hope you’ll get well soon.
Austin: Thank you. Track 16
Andrew: You are welcome.
Situation 2: Pink notices that Cheryl looks unhappy. Track 17
Pink: What’s the matter, Cheryl? You don’t look happy today. Cheryl: My dog is very sick. He is dying soon. Pink: That’s so sad. I’m sorry to hear that. Let’s hope for a miracle. Cheryl: Thank you.
Situation 3: Matt saw Max sitting sadly at the bus stop.
21
Matt: What is going on? Why do you look so sad, dude?
Max: I failed the exam.
Matt: I’m so sorry to hear that. Can you retake it?
Max: Yes, tomorrow. Track 18
Matt: I wish you the best of luck on it.
Max: I will need that. Thank you.
Matt: You are welcome.
Practice:
Expressing Regrets
I’m so sorry to hear that.
That’s too bad.
What a pity! / That’s a pity.
That’s awful. That’s horrible.
Oh, dear. / Poor you.
Encouraging
Take it easy.
Don’t worry too much.
Don’t give up.
It’s going to be all right.
It will be fine / OK.
Exercise 4
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I’m sorry.
Direction: Match the situations in column A with the statements expressing concerns or sympathy in column B.
A
_______1. Your friend just lost her job.
_______2. Your brother lost the baseball game last night. _______3. Your neighbor’s car is really wrecked because of the accident.
_______4. Your brother failed the driving license test.
_______5. Your boyfriend told you his mother is in a hospital.
_______6. Your roommate lost her purse on the train.
_______7. Your friend just found out her boyfriend is cheating on her.
_______8. You just learned that your friend just broke up with her boyfriend.
B
a. This is horrible! But thank God you are not hurt.
b. What a pity! Do you need money? I can lend you some if you want?
c. I’m so sorry, dear. Take it easy.
d. Sorry, dear. Take it easy. Why don’t we go out tonight?
e. Sorry that you lost last night. But I think it was a great game.
f. That’s awful! I’m sorry, dear. But he’s a big jerk.
g. What bad news! I hope she will get well soon.
h. Don’t worry about it. Try again next time. You can do it.
Exercise 5
23
Direction: Fill in the blanks with the given words to complete the conversation.
missed matter refused hear really
tests discussed working learned
Jill: What’s the ____________, Blake? Are you OK?
Bill: No, I’m not OK. I just _____________ that I got “F” for a literature course.
Jill: Oh, I’m so sorry to __________ that. But I saw you have been _________ so
hard on it. Have you _____________ with your teacher about this matter yet?
Bill: I did. He said I ____________ too many classes and several tests. And he
___________ to let me have a re-test.
Jill: That’s ___________ bad! He’s such a tough one.
Exercise 6:
Direction: Write the statements to express regrets based on the situation given.
1. A: I didn’t get a scholarship to University of San Diego.
B: ___________________________________________________________
2. A: My sister lost her car at the mall yesterday.
B: ___________________________________________________________
3. A: Stacy gets mad at me because she thought I copied her term paper.
B: ___________________________________________________________
4. A: My boss blamed me on my monthly performance. I really feel bad about it.
B: ___________________________________________________________
5: A: I can’t go to school tomorrow. I am going to visit my mother at the hospital.
B: ___________________________________________________________
3.Apologizing
Dialog
24
Situation 1: Pat is late for the date with Joey. Track 19
Pat: I’m so sorry, Joey, for being late. I had to baby sit my nephew.
Joey: That’s OK, Pat. The movie doesn’t start until 8:30 P.M.
Pat: That’s great!
Situation 2: Lenny broke her mother’s vase. Track 20
Mother: Lenny, what was that noise?
Lenny: Mom, I broke your vase. I apologize for my clumsiness.
Mother: That’s OK. Clean it up, dear, before you get hurt.
Situation 3: Tonya had an argument with her sister, Janet, last night.
Tonya: Janet, I apologize that I yelled at you last night. I didn’t mean it.
Janet: I’m sorry too, Tonya. We shouldn’t fight over a stupid thing.
Tonya: No, we shouldn’t. Track 21
Practice
Sorry about that. That’s fine.I’m so sorry. That’s all right.I’m so sorry that … That’ OK.I’m very sorry. No problem.I’m terribly sorry. Don’t worry. I apologize for being late. Take it easy.Sorry. It’s my fault. Everything’s all right.
I’m sorry for + noun or v.ingI’m sorry that + clause.
I’m sorry for being late.I’m sorry that I am late.
I apologize for being clumsy.I apologize that I was so clumsy.
Exercise 7:
25
Direction: Complete the statements by changing the given words or phrase.
Example: Situation: You forgot to book a train ticket for your friend.
forgetful: I’m sorry for being forgetful.
I apologize that I was forgetful.
1. Situation: You messed up the kitchen and you mother was upset.
mess up: I’m sorry for _____________the kitchen.
I apologize that __________________________________.
2. Situation: You made a loud noise and the teacher was angry.
loud noise: I apologize that __________________________________.
I apologize for __________________________________.
3. Situation: You broke your friends CD Walkman.
break your CD Walkman: I’m sorry for _______________________.
I apologize, that ___________________________________________.
4. Situation: You thought your friend stole your report but he did not. You forgot it in the car.
blame: I’m so sorry for __________________ you.
I apologize that I _________________________________.
Exercise 8:
26
Direction: Study these situations and complete the statements to apologize according to the situation.
1. You are late for a group meeting because your class finished late.
• I’m sorry that _______________________________________________
__________________________________________________________.
2. You forgot to return the CD to your friend, Nancy. You promise to bring ittomorrow.
• Nancy, ____________________________________________________
__________________________________________________________.
3. You spilled some milk on your mother’s skirt. You promise to clean it for her.
• Mom, I ____________________________________________________
__________________________________________________________.
4. You forgot to buy a hamburger for your little sister, Ursula.
• Hey, Ursula, ________________________________________________
__________________________________________________________.
5. You forgot your girlfriend’s birthday and she is upset. You want to take her out for a fancy dinner tonight.
• Honey, I’m so sorry that ______________________________________
__________________________________________________________.
Exercise 9:
27
Why are you so late?
Sorry, I missed the first bus.
Direction: Complete the conversations with the appropriate words. Then practice each conversation with your partner.
Situation 1: Ross is late for a group study because he had to do some shopping for his mother.
Ross: Look, I’m _________ for ___________. I had to ________ some shopping
for my mother.
Rick: Don’t _________, Ross. We have just started a moment ago.
Situation 2: Monica was invited to a dinner party at her friends apartment.
Rebecca: How was the ___________, Monica?
Monica: Superb! I ____________ them a lot. Thanks for ___________ me.
Rebecca: You’re welcome. I am _______________ you like them.
Situation 3: Pam turned in her paper late because she misunderstood about the instruction.
Pam: Professor Roberts, I ____________ for _____________ late.
I was confused about the instruction, so I ___________ to re-write some
part of the paper. I promise it ______________ happen again.
Professor Roberts: That’s ________, Pam. I’m expecting to read a good one from
you, anyway.
Exercise 10:
28
Direction: Look at the pictures and complete the statements.
1. Linda’s mother is teaching her how to cook a turkey.
Mother: There you go, Linda. It looks great!
Linda: ___________ for ____________
me how to cook a turkey.
2. Henry lost a game of chess. Clark is here to comfort him.
Clark: Henry, don’t be __________.
You did your best.
Henry: ______________, Clark.
Clark: _____________________.
3. Lola was helping her mother bake cookies but she forgot them and burned them all.
Mom: Lola,______ you check if the cookies are done?
Lola: My God! The cookies! All are burned.
Mom: Lola! Look at these cookies. _______ are
overdone.
Lola: Mom, __________ for _______________.
I will try again. I ____________ this time I’ll keep my eyes on them.
Exercise 11:
29
Direction: Match these expressions in column A with the right responses in column B.
A B
1. ________ I’m really sorry to hear that a. Yes, it is. I hope he will get your father is really sick. better soon.
2. ________ I apologize for my mistake. b. Don’t mention it.
3. ________ Thanks a lot for a great dinner. c. Thanks for you concerns. I really enjoyed it.
4. ________ That’s too bad that you d. You’re welcome. couldn’t get the job you wanted.
5. ________ I really appreciate your time e. That’s all right. Don’t let it today. Thanks very much. happen again.
6. ________ It’s a pity that Jack was sick and f. I’m glad to hear that you like missed the final exam yesterday. it.
7. ________ That’s really kind of you to g. It’s OK. I’ll try to get another help me finish this project. job.
Unit 3
30
Telephoning
The telephone is an important tool for personal, school, and business use
because of the rapid communication it permits. Therefore, we need to re-enforce our personal speaking and listening abilities regarding telephone use.
Telephoning skills:
Making and receiving telephone calls can be difficult for some people who don’t speak English very often. Here we talk you through the first stages of a phone call, and give you a range of expressions to use in different situations.
Giving numbers
Here is a phone number: 0171 222 3344And here is how to say it:“Oh-one-seven-one, triple two, double three, double four”or“zero-one-seven-one, triple two, double three, double four”.
Pausing:
When you say a seven digit number, separate the number into two blocks of three and four, pausing after each block. Each digit is spoken separately, unless it’s a double or triple.
If the second party of the number was, for example, “5555”, You’ll probably find it easier to say “double five – double five”.
There are some simple steps you can take to improve your telephoning skills. Therefore keep the following steps in mind:
DON’T panic! It is easier said than done, but really is the key to success. You MUST loose the fear of the phone. Make at least one call a day in English to a friend just to practice. REPEAT yourself: “TELEPHONING IN ENGLISH IS EASY”. Positive thinking will work.
START AND FINISH WELL. A confident opening is important. Say CLEARLY and NOT TOO QUICKLY, who you are and why you are calling:
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“This is Glenn Miller from New York. I’m calling about the meeting…” Try to avoid saying “My name is…; this sounds less professional. At the end of the call, remember to thank the other person: “Thanks for your help”. If they thank you, the answer is “You are welcome”.
SPEAK CLEARLY. Use clear articulation and try to avoid difficult words and long sentences if it is not necessary to use them.
DO NOT SPEAK TOO FAST. Keep in mind that many people tend to speak too fast when they are nervous. Hardly anyone ever speaks too slowly.
BE POLITE. SOFTEN YOUR LANGUAGE. Start and end the conversation politely. “Would” and “could” are the two key words. “I’d like to speak to Jane Brown, please” is much better than “I want to”... Try to confirm what you have understood. This is especially important if the other person gives addresses or dates.
LEARN TO CONTROL THE CALL. Native speakers of English often speak too quickly and not clearly enough. Make sure how to stop them or slow them down. Phrases such as “I’m sorry, I didn’t catch that” or “I’m sorry, could you speak a little more slowly, please?” This will help you to control the situation. Don’t be embarrassed to stop you partner.
AVOID BEING TOO DIRECT. In English this is often done by using “would”. Compare: I want some more information and I would like to have some more information.
CREATE A POSITIVE ATMOSPHERE. Smile when you are on the phone. It really does make a difference to the way you sound. And the impression you create can make a big difference to your chances of business success. If you are unsure how you sound on the phone, record yourself during a conversation. You may be surprised by the result.
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BE EFFICIENT. Make sure that you have prepared the call and know what you want to say and how you want to say it in advance.
KNOW THE TELEPHONE ALPHABETS AND LEARN TO SPELL. Do you know the telephone alphabets in English? If not, learn it. It is important not only to know how to say the individual letters, but also to be able to check them: “Was that “I” for India or “E” for Echo”? (Don’t say “E” like Echo”.) This is particularly important if you have to spell names and addresses, such as hyphen (-) and the slash (/).
KNOW FREQUENTLY USED EXPRESSIONS. There are certain standard phrases that come up again and again on the phone. Learn them and use them! Don’t try to be too clever on the phone; stick to the standard phrases.
LISTEN CAREFULLY, so that you do not need to ask the other person to repeat information. Listen to the vocabulary and phrases that your partner uses. Often you will be able to say the same things later in the same conversation. Your partner won’t notice what you are doing, but you will feel good that you have activated your passive vocabulary.
These model dialogs give you examples of the language you will hear or want to use on the phone.
Model Dialog: Starting a telephone conversation (1)
Caller: Hello. Is this Dr Deans office?
Receiver: Yes, who is speaking please?
Caller: This is Ted speaking. I’d like to speak to Dr. Dean, please.
Receiver: Speaking. Track 22
Model Dialog: Starting a telephone conversation (2)
You: Can I speak to (Mr. Monard), please?
or Is (Mr. Monard) there? Track 23
Receptionist: May I ask who is calling? or could I have your name, please?
You: Yes, this is Paddy Ivory speaking.
Many people don’t identify themselves when they make or receive a phone call. Even at home, they normally pick up the phone and say “Hello”. But they won’t be offended if you ask for their name.
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Model Dialog: Unavailable person. Track 24
Receiver: Good morning. J.C. Motor Co.
Caller: Hello. May I speak with Mr. Curtis?
Receiver: Sorry, but he just stepped out of the office. Could someone else help you?
Caller: No, I’m afraid not. I’ll call again.
Model Dialog: Leaving or taking a message. Track 25
Receptionist: I’m afraid Mr. Monard is out of the office today or off sick today or in a meeting or on holiday or I’m afraid his line is engaged. Would you like to leave a message?
You: Could you ask him to call me back or could you ask him to return my call?
Receptionist: Does he have your phone number or what’s your phone number, please?
In the above, the receptionist uses “I’m afraid” or “I’m sorry”. This shows that although the receptionist can’t help you, she or he understands this causes you a problem. If the receptionist doesn’t offer to take a message, you can ask to leave one.
You: Could I leave a message, please?
Receptionist: Yes, certainly or Yes, of course.
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Social talk on the phone.
If you know a person, or have spoken before, it’s normal to chat for a few seconds before saying why you are calling.
You: Hello, this is (Paddy Ivory) speaking. Or Hello, This is (Paddy Ivory).
You might also want to add your company name: This is (Paddy Ivory) from (Ivory Worldwide).
The other person: Hello, how are you?
You: Fine, thanks. And how are you?
The other person: Very well, thanks. or Not bad.
or Can’t complain. or A bit busy. Etc.
You: Oh good. or Glad to hear that.
If someone asks you how you are, respond positive and return the question. This social talk can, of course, be extended. You could ask about a project you know the person is working on, or a mutual friend, or the person’s family.
You: Hello, this is (Paddy McIvor).
How are you?
The other person: Fine. How about yourself?
You: Fine, thanks. How is the project going?
The other person: Well, we are pretty busy, as you can imagine.
You: Yes, I can! Anyway, I’m calling about …
To introduce the subject of your call, you can use words such as ‘anyway’, or‘well’, or ‘right’.
Remember, if you haven’t spoken to the person before, or don’t know them, then social talk is inappropriate – get straight to the reason for your call.
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Calling someone you don’t know.
Perhaps a colleague has asked you to call someone else on your behalf. You don’t know the person you are calling, so you should introduce yourself and mention your colleague’s name.
You: Hello, this is (Melissa Green) calling from (Ivory Worldwide).
Other person: Hello, what can I do for you? or Hello, how can I help you?
You: I am calling on behalf of (Paddy Ivory) … or (Paddy Ivory) suggested that I call you. or (Paddy Ivory) asked me to call you.
Final tips…
- Try to speak clearly and don’t be afraid to speak more slowly than normal.
- Think about what you want to say before calling.
- Don’t be afraid to ask your caller to repeat themselves if there’s something you don’t understand.
Use “I’m sorry, could you repeat that please?” or “Sorry, I didn’t quite catch that”.
Model dialog:
Wrong number (1) Track 26
Ann: Hello, is Kate there?
Ben: Sorry, there’s no Kate here. I’m afraid you’ve got the wrong number.
Ann: Isn’t this 297-0917?
Ben: No. This is 297-0927.
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Model dialog;
Wrong number (2) Track 27
Ms. Black: Hello. May I speak to Mr. Hanson, please?
Mr. White: I’m sorry. There’s no one by that name in this office. You must have the wrong number.
Ms. Black: Oh, I’m sorry to bother you.
Mr. White: No problem.
Model dialog:
Making invitation (1) Track 28
John: Bill, would you like to have some drinks at the bar tonight?
Bill: That sounds good. I’d love to.
John: Good. I’ll pick you up at 6 p.m., OK?
Bill: That’s very kind of you.
John: See you then, good bye.
Bill: See you, bye.
Model dialog:
Making invitation on the phone: Track 29
Kate: Hello.
Mark: Hello. Could I speak to Kate Watson, please?
Kate: Speaking.
Mark: Oh, hi Kate. This is Mark Chapman. Do you remember --- from Byron Swanson’s party?
Kate: Oh, of course. How are you?
Mark: Just fine, thanks. Uh, Kate, I was just wondering
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if you’d like to go to a Mozart concert this Tuesday?
Kate: Oh, I’d love to, Mark, really, but I’m afraid I can’t. I have to work.
Mark: Oh, that’s too bad. Well, could we make it some other time then?
Kate: Sure.
Mark: Well, are you free on Saturday night? They’re doing the same program.
Kate: That would be fine. What time does the concert start?
Mark: At eight o’clock sharp. I think we could have dinner first.
Model dialog: Track 30
Making invitation on the phone (2)
Pete: Hello, Jane. This is Pete.
Jane: Hi, Pete.
Pete: We are going to have a party this Saturday night. Do you want to join us?
Jane: Sure. Where?
Pete: It’ll be at my place, around seven p.m.
Jane: All right, I’ll be there. Oh, I have to go now. Jay is waiting for me at the coffee shop. Talk to you later, OK?
Pete: OK. See you then.
Jane: See you, bye.
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Making, Accepting and Declining Invitations.
INTRODUCTION
Discuss with your friends how to answer these following questions.
1. What is “invitation”? ________________________________________________________________
2. What kind of occasions or activities do you usually ask someone to join you?
_________________________________________________________________
3. What kind of information do you need to know when someone asks you to see a movie with him or with her?
_________________________________________________________________
Model dialog: Track 31
Accepting invitation
James: Shall we have lunch together tomorrow?
Joyce: That’s a good idea. I would love to. Just tell me the place.
James: Let’s meet at Macy’s, all right?
Joyce: That’s a nice place. I’ll see you there.
James: Marvelous. Oh, I’ve got to go now. I have a meeting in a minute.
Joyce: See you. Bye-bye.
James: Bye-bye.
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Model dialog:
Declining invitation on the phone Track 32
Pete: Hello. May I speak to Ken, please?
Ken: Speaking.
Pete: It’s me, Pat. I’m calling about my birthday party this Friday night. Will you be there?
Ken: Oh, I’d love to. But I have a math exam to prepare for.
Pete: That’s all right. Maybe we’ll do it next time, then.
Ken: Sure. Thanks for inviting me, anyway.
Pete: OK. Take care. Bye.
Ken: Bye.
Model dialog:
Declining invitation Track 33
Mr. White: Well, I’d like to invite you to dinner at the Cameron’s tonight.
Mrs. Black: Thank you very much for inviting me, Mr. White. I’m afraid I can’t because I have an appointment with Mr. Young. It’s an urgent matter. Mr. White: All right. Perhaps it works out next time, then.
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That sounds nice.Where will you take me?
Lisa, why don’t we have dinner together?
Exercises:
Telephoning
Part 1
Complete the dialogs with the appropriate words in the box below.
name number thanks someone call
hello appreciate on speak may
Dialog 1
Caller: I’d like to (1) _____________ to Mr. Frank Harper. Is he there?
Receiver: Frank Harper … uh … I don’t know anybody by that (2) __________.
Hold (3) _______ a second. I’ll let you talk to (4) ________________
who’s been here longer.
Caller: Okay, (5) ________________. I’d (6) _____________ it.
Dialog 2
Receiver: Northwest Industries. (7) _________________ I help you?
Caller: (8) ___________. Is Mrs. McKinley there, please?
Receiver: She’s gone for the day. I can take your (9) ______________ and have
her (10) __________________ you tomorrow.
Part 2
Complete the dialogs with the appropriate expressions.
Dialog 1:
Mr. Brown: Hello. _________________________?
Ms. White: Yes. I’m trying to reach Mr. Frank Harper.
Mr. Brown: ______________________, but Mr. Harper is not longer with us.
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Ms. White: Oh! Well, do you happen to know where I could reach him?
Mr. Brown: I’m sorry, but I don’t.
Dialog 2:
Caller: Hello. Is this Mr. Penn’s office?
Mr. Penn: Yes. ________________________________?
Caller: This is Ted speaking. I’d like to speak to Mr. Penn, please.
Mr. Penn: ______________________.
Making, accepting and declining invitations.
Part 1
Complete the dialog with the appropriate words in the box.
great where love drink there shall then
at about marvelous time idea sound
Dialog 1:
James: (1) ______________ we have lunch together tomorrow?
Joyce: That’s a good (2) ___________. I would (3) __________ to.
Just tell me the (4) ___________ and place.
James: Let’s meet (5) ____________the Macy’s, all right?
Joyce: That’s a good place. I’ll see you (6) _____________.
James: (7) _______________. Oh, I’ve got to go now.
I have class in a minute.
Joyce: See you later. Bye-bye.
James: Bye-bye.
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Dialog 2
Jessica: Hi, Lisa. Long time no see!
Lisa: Hi Jessica. How are you doing?
Jessica: Just fine, thank you. How about you?
Lisa: So-so.
Jessica: What do you say to a (8) ________________ tonight?
Lisa: That (9) _______________ great.
Where shall we go?
Jessica: How (10) ____________________ the Groovy?
Lisa: Not bad. Let’s meet there at 7 p.m.
Jessica: Oh, I’ve got something important to do at 7 p.m.
Let’s say 7:30 p.m., OK?
Lisa: That’s (11) _______________. See you (12) __________.
Bye.
Hello. What can I do for you?
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Activity
Role Play: Practice the following dialogs with your partners.
Telephoning
Dialog 1 Track 34
Caller: Hello. Mr. Taylor, please. This is George Harris calling.
Receiver: I’m sorry, Mr. Harris, but Mr. Taylor is not here at the moment.
He is out to lunch.
Dialog 2 Track 35
Ann: Good morning. This is the Whites residence.
Ben: Hello. May I speak to Mr. White, please?
Ann: I’m sorry, he’s not in right now. Who is this?
Ben: This is Ben Shields.
Dialog 3 Track 36
Ann: Emerson & Baker. May I help you?
Ben: Yes, this is Ben Martins speaking, and I like to talk to Mr. Baker.
Ann: I’m sorry. Mr. Baker is not available right now.
Dialog 4 Track 37
Ann: Hello. Ann Kent speaking.
Ben: Hi, Ann. This is Ben Moore. I’d like to make an appointment
to see you, if that is possible.
Ann: What about tomorrow? Could you come to our offices around
two o’clock?
Ben: Two o’clock. That’s fine.
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Making, accepting and declining invitations.
Dialog 5: Track 38
Pam: Are you free on this Saturday night, Jill?
Jill: Yes, I am.
Pam: Why don’t we have dinner together?
Jill: That would be great. Where shall we go?
Pam: Let’s go to Jets.
Jill: OK. Shall we meet there at 6:30 p.m. this Saturday?
Pam: That sounds good. See you then.
Dialog 6 Track 39
Tonya: Sonia, why don’t we have some drinks together
at Sharks this evening?
Sonia: I’d love to but I am afraid I can’t. I made already
plans for this evening.
Tonya: Too bad. Maybe we can do it next time.
Sonia: Thanks for inviting me, anyway.
Starting the telephone conversation.
- Good morning / afternoon / evening, Jackson Enterprises, Sally Jones speaking.
- Good morning, this is Heike Bauer calling from Germany.
Introducing yourself.
- This is Ken
- Ken speaking.
- Could you speak up, please?
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- Who’s speaking please?
- Am I speaking to … (name) …?
- Could you spell that please?
- Who would you like to talk to sir / madam?
- One moment please, I’ll see if Mr. Jones is available.
Asking who is on the phone.
- Excuse me, who is this?
- May I ask who is calling, please?
Asking for someone.
- This is … (name) … speaking. I’m calling about …/ I’m returning your call.
- I’d like to speak to … (name).
- Could I speak to someone who …
- Could you put me through to Mr. Jones, please?
- Can I have extension 321? (extensions are internal numbers at a company).
- Is Jack available?
Problems.
- I’m sorry, I don’t understand.
- I cannot hear you very well.
- You must have dialed the wrong number.
- I’ve tried to get through several times, but it’s always engaged (busy).
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Putting someone through.
- I’ll put you through to … (put through – phrasal verb meaning ‘connect’.
- I’ll put … on the line.- I’m sorry, there’s no reply from Mr. Jones.- Just a moment, please. I’ll put you through.
Asking the caller to wait.
- Can you hold the line, please?
- Can you hold?
- Can you hold a moment?
Putting someone on hold.
- Just a moment, please.
- Hold on, please.
- Hold the line, please.
Stating a problem
- I’m sorry; the line is busy / engaged. (When the extension requested is being used).
- Thank you for waiting. I’m afraid Mr. Jones is not in at the moment.
- I’m afraid she’s not in the office today. Can she call you back when she gets in?
- I’m afraid … (name) is not available at the moment.
- I’m sorry, but the line is busy.
- Mr. Jackson isn’t in.
- Mr. Jackson is out at the moment.
- I’m afraid he’s away on business.
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Asking someone to call back.
- I’m sorry; Mr. Jones is in a meeting. Can / could you call back later in the day? / would you like to call back later?
Leaving a message.
- I’d like to leave a message for … (name).
- Please tell him / her to call me at (caller’s phone number).
- Could you ask / tell him / her to call me at … (caller’s phone number)?
Taking a message.
- Can / could / may I take a message?
- Would you like to leave a message?
- Can I give him / her a message?
- Could / can / may I tell him / her who is calling?
- I’ll tell Mr. Jones that you called.
- At what number can you be reached?
- What was your name again, please?
- Could you spell that for me, please?
- Could you speak more slowly, please?
- I’ll give him / her the message as soon as possible.
- I’ll make sure Mr. Jones rings you as soon as possible.
Useful expressions for making, accepting and declining invitations:
Making invitations
- Could you make it next Sunday?
- Would you like to come for dinner?
- Shall we have lunch together tomorrow?
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- Why don’t we have lunch together?
- Can I take you to lunch?
- Why don’t you come around 5:00 o’clock?
- I would like to invite you to our wedding.
- Would you like to join us?
- Are you free next Sunday evening? We would love to have you over for some drinks.
- What do you say to a beer tonight?
- Let me treat you to dinner this evening.
- I want to have you and your husband over for dinner.
Thanking for invitations
- Thank you very much for the invitation.
- Tanks for inviting me.
- I appreciate the invitation.
Accepting invitations
- That sounds like fun.
- I will be glad to come.
- That’s a good idea. I would love to.
- I would be very happy to come.
- We would be very glad to come.
- OK. I’m coming.
- Of course, I will come.
- Sure.
- I’ll be there.
- Am I expected to dress up?
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- What time should I be there?
- What time will the party start?
- Can I bring anything?
- Just tell me the time and place.
- See you then.
Declining invitations
- I’m sorry, but I have another engagement.
- I am sorry I am busy right now.
- I am afraid I can’t.
- I made already plans for Saturday.
- I would love to, but I won’t be able to go. I have some work to do.
.
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I never getan invitation!
Unit 4
Describing people and things.
Describing people.
One of the ways that we can describe people is by the way they look, or their appearance. We can tell how tall they are, what hair color they have or their weight etc.
1. Listening and speaking.
At a school. Track 40
Susan: Chuck. Do you know that tall man with the mustache standing near the door?
Chuck: It’s Mr. Baker, a teacher’s assistant. He just started working here for a few weeks.
Susan: What’s he like?
Chuck: He is a hard worker who has a good sense of humor. I guess he’s still single.
Susan: Do you think he is interesting?
Chuck: Come on. I’ll introduce him to you.
2. Language focus.
Appearances.
Hair
blond light brown brown red auburn
gray black brunette pepper and salt
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Q: What color of hair does she / he have?
A: He / she has blond hair. His / her hair is blond.
Q: What kind of hair does he / she have?
A: He / she has curly hair.
Hi / her hair is curly.
straight wavy curly thick thin short
long pulled back bald part on the side
short shoulder length
Eyes
big small narrow
Q: What is the size and color of his / her eyes?
A: His / her eyes are narrow and black.
He / she has narrow black eyes.
Nose
big small hawk pointed prominent
perfect stubby turned up snub
lat broad
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Q: What kind of nose does he / she have?
A: He / she has a pointed nose.
His / her nose is pointed.
Lips
thick thin sexy
Q: What kind of lips does he / she have?
A: He / she has thin lips.
His / her lips are thin.
Ears
big small long pointed
Q: What kind of ears does he / she have?
A: He / she has big ears.
His / her ears are big.
Face
round long thin triangular square
oval chubby wide broad angular cherubic
Q: What kind of face does he / she have?
A: He / she has a round face.
His / her face is round.
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Characteristics of the face
rosy cheek dark / light complexion freckles beard
sideburns mustache pointed jaw high cheekbones
Q: Are there any characteristics about his / her face?
A: He / she has a freckled face.
His / her face is freckled.
Complexion
fair brown black dark tan light
His / her skin is tan.
He / she has fair skin.
Body or build
skinny / thin / slim chubby / stocky / pudgy
stout / plump heavy / medium build / average build
obese / fat slender / well build
Q: How is he / she build?
A: She is a chubby girl. He is of average build.
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Looks
handsome beautiful good looking cheerful
sad happy stern kind
attractive pretty / cute / lovely
He is a good looking guy.
She is a beautiful girl.
Height
short fairly short medium height
pretty tall tall
Age
Young
Teens (between 13 and 19)
Middle aged (between 40 and 60)
Elderly (over 70)
In his / her (twenties, thirties, forties, etc.)
Q: How old is he / she / name?
What is her age?
A: He is in his (early) teens.
She is in her (mid) twenties. (late) fifties.
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Clothing and other accessories.
The following terms may often be used in describing people:
Men’s clothing Woman’s clothing
long-sleeved shirt long-sleeved blouseshort-sleeved shirt short-sleeved blouset-shirt (undershirt) skirt / miniskirtsing let dressbelt / suspenders / braces evening dresslong pants (trousers, slacks) shortsshort pants (shorts) nylon stockingssocks high-heeled shoesshoes / boots low-heeled / flat shoesloafers tennis / running shoestennis / running shoes sneakerssneakers sandalssandals flip-flopsflip-flops jacketjacket / sports jacket hatsuit coattie suit / jumpsuithat / cap beltcoat / raincoatjeans, Levi’s
Men’s accessories Woman’s accessories
briefcase (attaché case) purse (handbag;umbrella pocketbook)shoulder bag umbrellahandkerchief shoulder bagwallet scarf / handkerchief /
shawl
Men’s jewelry Woman’s jewelry
ring earringspendent / amulet necklacetie clip pin / brooch / amuletchain bracelet braceletcufflinks ring
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Woman’s makeup
eye shadow / linermascarapowderrougelipstickfinger / toenail polish
Asking for someone’s appearance.
What does he / she look like?What is he / she like?Who is (name)?Which one is (name)?
Answering
He / she is the one with …He / she is the one wearing …
Word order:
She’s tall and slim, with long, wavy, dark hair.He’s medium height, and has a long, thin face and beard.She’s got a wide face and short, fair hair.
Dialog 1: Track 41
Ann: What does Peter look like?
Jenny: He’s about six feet tall and thin. He is bald, has blue eyes, a mustache, and round glasses. He’s wearing a blue shirt, yellow tie and a dark blue suit.
Dialog 2: Track 42
Anne: Who’s Andy?
Jenny: He’s wearing shorts and a T-shirt. He’s got short blond hair.
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Dialog 3: Track 43
Anne: Who is the short, slim woman with long, blond hair and glasses?
Jenny: That’s my older sister, Tina.
Anne: And who’s the tall, heavy man with curly dark hair and a mustache?
Jenny: That’s my uncle, Jim.
Personality or attitude:
nosy (un) sociable serious fussy calm
talkative helpful easygoing optimistic pessimistic
placid light-hearted friendly
A person who doesn’t like dogs or cats.
cruel aggressive narrow minded allergic to animal fur
It was cruel of him to treat the animals so badly.
A student who has to get straight A’s.
strongly determined self confident very high expectation
careful careless
William is strongly determined. He promised his mother that he had to get an A in this semester.
A teacher who is never late for class.
punctual not punctual
on time in time
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responsible irresponsible
devote one’s time to do something.My teacher is a punctual person. He devotes his time to teach his students.
A boy would rather spend his time playing tennis than studying.sports maniac athlete athletic physical fitness intelligence
3. Activity
3.1 Cut out some pictures or people from magazines – pop stars, sportsmen, TV stars.
Exercises:
1. Use the lists below to describe their appearance or how they look.
2. Pair work: one student can write down a description from a picture and the other student must guess who it is.
3. Describe yourself, another student, your teacher.
Height Build Age
tall, tallish, short, frail, stocky, slim, thin, young, elderly, medium height plump, fat, skinny middle-aged, teenager,
well build in the 20s, 30s, 40s
Face Eyes Hair Clothes
round, oval, square, big, round blue eyes, bald, straight, casual, scruffy,with scars, wrinkles, large, small, curly, spiky, shabby, smart,freckles, sun-tanned, bright, narrow wavypale
3.2 Describing character. – What’s he like? Is she nice?
Exercises:
1. Use the words in the box to describe what your friends, family and teachers are like.
2. In pairs: one student writes down a description and the other student must guess who it is.
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careful, aggressive, dull, generous, energetic, hard working, tough, boring, loyal, confident,worried, careless, imaginative, self controlled, selfish,cheerful, practical, ambitious, moody, shy,broadminded, sensible, crafty, trusting, stubborn,active, independent, sensitive, modest, reliable,curious, strong-minded, gentle, tolerant, clumsy,secretive, stupid, naive, friendly, intelligent.
3.3 Group work. What do you think are the three most important qualities for
a. a friend?b. a wife or husband?
Choose these adjectives or use adjectives of your own.
easygoing generous independent smartsociable reliable hardworking serious
patient funny famous rich
Talk about them like this:
I think a friend should be _____________________________________________
It’s important for a husband to be_______________________________________
4. Situation Role-play.
Try the role-play.
Student A: You are a daughter/a son asking your mother for permission to take you’re boyfriend/girlfriend to her birthday party next week. Your mother has never seen him/her before. Describe him/her to your mother.
Student B: You are a mother who wants to know what her daughter’s / sons boyfriend / girlfriend are like.
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5. Writing.
5.1 Describe the people in the following pictures.
_____________________________________
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_____________________________________
_____________________________________
_____________________________________
_____________________________________
_____________________________________________________________________
_____________________________________________________________________
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5.2 Work with a partner. Describe a classmate without giving his/her name. Your partner must try to guess who it is. Take turns describing your classmates.
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
Describing things:
1. Listening and speaking. Track 44
In the lost and found office of the sky train:
Passenger: Excuse me. I lost my briefcase yesterday on the sky train from Asoke.
Attendant: Well, can you describe it to me, please?
Passenger: Uh… it’s a rectangular black briefcase and it’s got the logo of “FN” on the front. Oh! It’s made of leather. It’s not very old.
Attendant: How big is it?
Passenger: It’s about 15 inches long and four inches thick, I think.
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Attendant: What was inside it?
Passenger: Some documents and important papers.
2. Language focus.
Vocabulary:
square straight rectangle benttriangle leather circular plastic sphere pottery cylinder wood
Group the following words in the suitable column. Three examples have beengiven.
wood narrow loop bent straight thin metal circular long leather hook rectangular paper glass square thick sharp sphere triangular tube spiral round plastic pottery
size shape material Example: narrow square plastic
_________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
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3. Structure.
1. A triangle consists of three straight sides. A rectangle has four 90° angles like a square, but two opposite sides are longer than the other two sides.
2. Balls are spherical in shape. Water pipes are cylindrical in shape. That square box is made of wood.
Complete the following table with the correct parts of speech of the words.
4. Activity.
Play “The Twenty-Question” game. One person in the class thinks of an object and is only using only yes/no as an answer. Only twenty questions are allowed.
Example:
Is it made of metal?Does it consist of three straight sides?Is it rectangular in shape?Is it used for cutting wood?
Noun Adjective
circle ________________________
triangle ________________________
____________________________ square
sphere ________________________
____________________________ cylindrical
____________________________ rectangular
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Situation role-play.
You’ve just won the lottery and you want to buy a new motorcycle, which is powerful and economical. Your partner is a clerk at the motorcycle shop. Make up a dialog and play the role.
5. Reading.
1. The ladder is made of wood or metal. It usually consists of two long thin pieces and several much shorter pieces. The shorter pieces are fixed at regular intervals between the longer pieces and hold these two pieces together. This object is very useful if you need to paint or repair buildings above the ground floor.
2. The brief case is rectangular and consists of several pieces of plastic and leather joined together along their edges. One of these pieces is used as a handle for carrying the objects. It is hollow and it usually has a lock to keep the things inside safe.
“What are they?’ Read the descriptions of the objects and match the given picture with the descriptions.
a b c
d e
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____ 1. This object is a thin piece of stiff metal. One end is very sharp, and at the other end, there is a small hole. It is used to make and mending clothes.
____ 2. This is usually made of plastic. It is rectangular in shape and is normally about 12 inches long. It is used for measuring or for drawing straight lines.
____ 3. This is normally made of wood with a piece of graphite inside. One end needs to be sharp for the object to work.
____ 4. This object consists of two narrow pieces of metal, which are joined more or less at the middle. Both pieces of metal have a sharp edge and a loop at one end.
____ 5. This object is made of a piece of paper folded into a rectangle. It’s thick enough so that another paper or card can be put inside it. There is a flap on one side which can be stuck down. It’s used for sending letters.
6. Writing.
Describe an object to your partner without telling what it is. Let him/herguess what it is. Take turns.
__________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
Describing places.
1. Listening and speaking. Track 45
Alex: Hi, John. I’ve heard you moved last month. Are you happy in you new house?John: Yes, I love it very much. It’s a good place to live.Alex: What is your new house like?John: Well, it’s a two-storey wooden house with a low white wooden fence.Alex: Oh, is it big?John: Yes, it’s quite big and comfortable, too.Alex: How many rooms are there altogether?
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John: There are three bedrooms, a living room, a kitchen and two bathrooms.Alex: Is there a garage?John: No, but I plan to build a small one in front of the garden.Alex: Oh, it has a garden too?John: Of course, that’s the loveliest place of the house, you know? I planted some roses and African violets.Alex: Wow! What a fantastic house you’ve got!
2. Language focus.
Vocabulary:
modern garagecomfortable balconyold-fashioned basementfully furnished luxurioussingle-storey chandelierEuropean style decorate
3. Structures.
1. A: What is your new house like? the living room the apartment
B: It’s a (an) single-storey house. modern concrete flat. fully-furnished apartment. unfurnished townhouse. traditional Thai style building.
2. A: How far is your house from downtown? flat from the airport? place from the bus terminal? apartment from the train station? townhouse from the supermarket?
B: It’s about 20 km away. It’s a ten minute walk.
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4. Activity.
4.1 Study the dialog “A” and talk to your partner. Then complete the dialog “B”with your own words.
Dialog A. Track 46
A: What’s your new apartment like?B: Well, I live in a nine-storey apartment building in Chiangmai.A: How many rooms do you have?B: Three. There is a big bedroom, a living room and a bathroom.A: There isn’t a kitchen, is there?B: No, there isn’t.A: Where do you prepare your meals then?B: I don’t prepare my own meals. I always eat out.
Dialog B (with your own words).
A: What’s your new house like?
B: ____________________________________________________________
A: How many rooms are there?
B: ____________________________________________________________
A: ____________________________________________________________
B: Yes, it has.
A: Are you happy living there?
B: ____________________________________________________________
4.2 Talk to your partner about accommodation.
5. Situation role-play:
Make up a dialog and demonstrate the role-play.
Student A: You are looking for a house or an apartment to rent. You want to know the information about the house. Ask your partner about it.
Student B: You own a house for rent. Give the information about it to your partner.
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6. Writing
Describe the following pictures of these three rooms.
___________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
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______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
Unit 5
I. Asking for and giving locations and directions.
Introduction:
Messy Tony
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Tony is a messy guy who does not arrange things neatly and never puts things away after using them. Help him find his belongings in the picture. Use the words in the box below to complete the conversation between you and Tony.
in behind near under next to
Tony: What time is it? Oh, 8:30. That’s impossible! I’m late for the morning class already!.. Where are my jeans?
You: Yeah, they’re (1) ____________ the door, Tony.
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Tony: Oh, thanks. And where are my socks?
You: They’re (2) ___________ the chair.
Tony: Oh, yes. And where are my shoes?
You: They’re (3) ___________ the nightstand.
Tony: Now I need my hat. Do you know where it is?
You: It’s on the table, (4) ___________ the jacket.
Tony: Oh, thank you very much.
You: You’re welcome, no problem. Tony. Anyway, don’t forget the glasses (5) ____________ the top drawer, or you have to drive back home again to get them.
When someone is asking where things are, he/she wants to know the locations, or places, of those things.
Model dialogs
Read the following dialogs about locations of things. Pay attention to expressions used when one wants to ask for and give locations.
Dialog 1 Track 47
In the kitchen:
Mr. Perry: Honey, would you like me to help you?Mrs. Perry: Oh, how sweet of you! Please hand me the ketchup.Mr. Perry: …Eh… Where is it?Mrs. Perry: It’s in the cabinet next to the stove – on the top shelf.Mr. Perry: Here you are.Mrs. Perry: Thanks. I also need the plates.Mr. Perry: The plates…, well, where are they?Mrs. Perry: In the cabinet over the counter – on the top shelf.Mr. Perry: Oh.., I see them. Here you are.Mrs. Perry: And now… knifes and forks.Mr. Perry: Where…Mrs. Perry: In the basket near the toaster.
When was the last time youentered the kitchen, dear?
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Dialog 2
At a supermarket: Track 48
Customer: Excuse me. Can you tell me where the shower cream shelf is?Clerk: It’s next to the shampoo shelf, madam.Customer: Oh… I couldn’t find the shampoo shelf, either. Here’s so vast that I almost got lost. So can you tell me where can I find those shelves?Clerk: Of course, they’re on the corner below the big sign saying “Lowest Price Guaranteed!”Customer: Oh… Thank you very much.Clerk: You’re welcome.
Language focus:
• Asking for locations
Direct questions Indirect questions
Singular nouns:
Where’s the bag? Can/could you tell me where
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Where can I find the bag? the bag is?
Can/could you tell me whereI can find the bag?
Do you know where the bag is?
Plural nouns:
Where’re the books? Can/could you tell me whereWhere can I find the books? the books are?
Can/could you tell me whereI can find the books?
Do you know where the booksare?
Contractions: is ----- ‘s are --- ‘re
•Giving locations:
Prepositions of place Locations (nouns)Singular nouns:
It’s on the floor in the closet by/near the window next to the bed in front of the TV behind the door under the magazines above the shelf opposite the cabinet between the cushions among a pile of books
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Exercises
A. Make indirect questions from these direct questions.
1. Where’re the floppy disks?
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The bird is in/insidethe cage.
She’s jumpingin/into the water.
The jug is onthe table
• Prepositions of place:
The case is on top ofthe wardrobe.
The table is by/beside the bed.
She’s sittingopposite Joe.
She’s sittingnext to Joe
Wilmslow isnear Manchester.
The house is amongthe trees.Jackson is betweenMemphis and New Orleans
The cyclist is infront of the bus.
The cyclist isbehind the tractor.
__________________________________________________________________
2. Where’s the jacket?
__________________________________________________________________
3. Where’re my keys?
__________________________________________________________________
4. Where’s the flashlight?
__________________________________________________________________
5. Where’re the boss’s envelopes?
__________________________________________________________________
B. Now write both, direct and indirect, questions along with answers about things in your or your partners bedroom.
Example:
nightstand direct question: Where’s the nightstand? indirect question: Can you tell me where the nightstand is? answer: It’s next to the bed.
1. closet direct question: _________________________________________ indirect question: _________________________________________ answer: _________________________________________
2. dressing table direct question: _________________________________________ indirect question: _________________________________________ answer: _________________________________________
3. TV set direct question: _________________________________________ indirect question: _________________________________________ answer: ________________________________________
Activities
A. Tell me where… Work in pairs. Look at the picture of Tony’s room again. Then ask your partner where things are.
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Example:A: Where are the envelopes?B: They’re on the table near the newspaper. Where’s the telephone?A: It’s on the table in front of the TV. Where……………………..?
B. Draw a map indicating locations of things in your living room and practice asking for locations with your partner.
C. Write down the locations of things in your friend’s bedroom.
Example: Linda’s stereo is on the table next to the bookshelf.
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1. ___________________________________________________________________
2. ___________________________________________________________________
3. ___________________________________________________________________
4. ___________________________________________________________________
II. Asking for and giving directions
Introduction
Getting to know the places in your neighborhood.
Match the places and facilities with the descriptions.
A place where…
a. multi-storey car park ( ) you can buy medicine.
b. petrol (gas) station ( ) they repair your car.
c. chemist’s ( ) you can leave your car while you shop.
d. railway station ( ) you can fill up the car with petrol (gas).
e. bookshop ( ) you can catch a train.
f. art gallery ( ) you can buy books.
g. library ( ) you can buy pencils, paper, etc.
h. estate agent ( ) you can borrow books.
i. stationers ( ) you can view paintings.
j. garage ( ) you can buy or rent a place to live.
(Source: Richards, Jack C. Changes 2: Workbook. Cambridge:Cambridge University Press, 1995. p. 13.)
Q: Are there any landmarks in your city or town? If any, can you describe the way to those places? _____________________________________________________________________
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_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
Q: Have you ever been asked for directions by visitors or foreigners? Can you give them the right directions?
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
Model dialogs
Dialog 1 Track 49
Visitor: Excuse me. Is there a bank near here?Jim: A bank? Sorry, I don’t know. I’m new here, too.Visitor: Well, thank you anyway.Jim: You’re welcome.
Dialog 2 Track 50
Visitor: Excuse me. Is there a supermarket near here?Ann: Yes, there’s one on Third Street.Visitor: How do I get there?Ann: At the traffic lights, take the first left and go straight on. It’s on the left.Visitor: Is it far?Ann: Not really. About five minutes.Visitor: Thank you very much.Ann:
Dialog 3 Track 51
Man: Excuse me, I’m trying to find the bank. Can you help me?Mary: The bank? Well, there’s the nearest one on King Street.
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Man: On King Street? Could you tell me how to get there?Mary: Sure. First go straight down this road. After that, take a left at the corner. Then keep going ahead until you see the museum. The bank is opposite the museum, between the grocer’s and newsagent.Man: Go along this road … turn left … look for the museum. The bank is opposite the museum. Is that right?Mary: That’s correct. It’s very big so you can’t miss it.Man: Thank you very much.Mary: You’re welcome. It is my pleasure.
Asking for directions:
Useful expressions:
Excuse me. Which way is the bank?Pardon me. Where is
Where can I findHow do I get toHow do I find
Excuse me. I’m looking for the bank.Pardon me. I’m trying to find
I’m finding
Asking for directions more politely:
Excuse me. Can you/could you tell me how to reach the bank?Pardon me. get to Can you/could you tell me where the bank is?
Responding negatively:
Sorry, I’m not sure where it is. I don’t know
Giving directions:
● Sequence markers and imperatives.
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First go down this street until you reach the intersection.Next take a right and go along Maple Street for about 300 meters.Then look for the hospital.After that go up Pine Street.Finally cross the bridge and the post office is on your left.
● Useful words/phrases.
Go straight on / Keep going / Carry on
Go to the end /
Turn left / right
Cross / Go across
Take the … second .. turning on the right
Pass / Go past
Go round
Go along
It’s on the left
It’s on the right
It’s behind you ?
It’s in front of you ?
● Traffic signs.
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1 2 3
4 5 6
7 8 9
10 11 12What is the meaning of these signs?
1. __________________________________________________________
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2. __________________________________________________________
3. __________________________________________________________
4. __________________________________________________________
5. __________________________________________________________
6. __________________________________________________________
7. __________________________________________________________
8. __________________________________________________________
9. __________________________________________________________
10. __________________________________________________________
11. __________________________________________________________
12. __________________________________________________________
● Useful expressions:
along the road.up / down the street.
go past the railway station.walk across the train tracks.drive straight on the intersection through the tunnel.
● Go down Main Street to Fourth Street.● It’s on the corner of Main and Fourth Street.● Cross the street. /the bridge / the train tracks.● Go down this street for two more blocks.● Turn left (= take a left = hang a left) at / on to Main Street.● Turn right (= take a right = hang a right).● It will be on your left / right.
Asking and giving information about distance.
Q: How far is it to the bank? How long does it take to get to the bank?
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A: (It takes) About ten minutes.
Q: Is it far?
A: Not really. About several minutes.
Asking and giving information about transport: buses.
Q: Can / could you tell me how to go to Siam Square by bus? reach
Which bus goes to Siam Square?
A: You can / could take the regular bus number 15or air-conditioned bus number 79.
Q: Where do I get off?
A: At Siam Center.
Language focus:
● there is / are
AffirmativeThere is + singular nouns.There is a bank near the school.There are + plural nouns.There are some shopping malls near the cinema.
QuestionsIs there a post office near here?Are there any shops?NegativeThere isn’t a bakery near here.There aren’t any bookstores here.Contractions: is not = isn’t are not = aren’t
● one
Q: Is there a pay phone near here?
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A: There’s one opposite the grocer’s. (one = a pay phone)
Exercises
A. Ask and answer questions about places in your hometown. Use “are there, is there?”.
Example:Theaters
Q: Are there any theaters in your hometown?A: Yes, there are some. / Yes, there is one. No, there aren’t any.
1. Shopping complex Q: __________________________________________________________________
A: __________________________________________________________________
2. Museum
Q: __________________________________________________________________
A: __________________________________________________________________
3. Art gallery
Q: __________________________________________________________________
A: __________________________________________________________________
4. Japanese restaurant
Q: __________________________________________________________________
A: __________________________________________________________________
5. Multi storey car park
Q: __________________________________________________________________
A: __________________________________________________________________
Activities
B. Number the sentences from 1-10 to make a conversation. Practice with a classmate.
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A
____ Pardon? What hotel?____ On Pine Street. Could you tell me how to get there, please?____ Excuse me, I’m finding the AMK Company.____ OK. Thank you very much.____ To the traffic lights, OK.
B
____ Well, first go along this street for a block to the traffic lights.____ Oh, I know where that is. It’s on Pine Street.____ Royal Hotel. It’ll be on your right. And the AMK Company is next to the hotel.____ After that take a right and then go down the street until you see Royal Hotel.____ That’s all right.
C. Look at the map below. Some of the buildings are identified only by a number.
(Source Randall S. Davis, Copyright 1998-2003)Read the directions and write the correct number.
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Track 52 ● McDonalds Building number_____
Track 53
● Tiang Jin Restaurant Building number _____
Excuse me. Is there any fast food corner near here?
Well, there’s a supermarket where you can buy some food and drinks on the corner of Tar and Second Street. But if you don’t mind driving further about five minutes, there’s a big drive-in McDonald on Pine Street between the bus terminal and Margaret High School.
Excuse me. I’m trying to find Tiang Jin Restaurant.
First turn left on Tar Street. Take a right when you reach the junction. Go across the bridge and walk along Second Street for a block. Turn left onto Gray Street and turn left one more time at the end of the street. You’ll see the restaurant on your left.
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All right. Go straight ahead on First Street. Cross the bridge and go past two more blocks. Turn left onto Sun Street.There’s a bank on your left between the post office and the hotel.
Pardon me. Can you tell me where the nearest bank is?
● The bank Building number _____
Track 54
Now complete the conversations.
Jim: I’m getting lost. Can you tell me where the parking lot is?You: Go (1) _________________ Fir Street. Turn (2) ___________ and keep (3) __________________. The parking lot is on the (4) _________ block on your (5) ___________ hand side.
Liam: Excuse me. Where (6) _________the church?You: The church? Uh, let me think for a moment. Ah, yes. It’s on (7) _________ Street.
Liam: How do I get there?You: Well, walk (8) ___________ First Street, (9) ____________ the bridge and (10) ____________ a left. You’ll see the church on your right.
C. Ask your partner if there are these following places in his or her neighborhood or not. If “yes”, find out the locations of those places.
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places yes / no locations
1. hospital2. movie theater3. shopping mall4. hotel5. temple6. travel agency7. book store8. school9. post office10. bank
D. Have a good look at the map below. Make up two conversations asking for for locations of the chosen places. Practice them with your classmate.
(Source: http://www.e4b.de/e-learning/outside directions. asp) Conversation 1:
__________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
Conversation 2:
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__________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
NOTES:
Unit 6
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Shopping
Reading signs – shopping:Do you understand all these shopping signs?
1 2 3
4 5 6
7 8 9
10 11 12
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1. _______________________________________________________________
2. _______________________________________________________________
3. _______________________________________________________________
4. _______________________________________________________________
5. _______________________________________________________________
6. _______________________________________________________________
7. _______________________________________________________________
8. _______________________________________________________________
9. _______________________________________________________________
10. _______________________________________________________________
11. _______________________________________________________________
12. _______________________________________________________________
Model dialog: Finding the product (1) Track 55
Shop assistant: May I help you?Mrs. Black: Yes. I’m looking for a dress.Shop assistant: How do you like this yellow one? This is a very popular one.Mrs. Black: Well, yellow doesn’t really suit me. Have you got anything in purple? Shop assistant: Wait a second, ma’am.
Model dialog: Finding the product (2) Track 56
Shop assistant: Do you like this style? It’s very popular.Mrs. Black: Yes, that’s exactly what I wanted. I wonder if you have this shoe in my size?Shop assistant: I think we probably do. Why don’t you sit down over there?Mrs. Black: I also want a blouse to go with it.Shop assistant: All our blouses are on the rack near the wall. You can look there to see if there’s something you like. Mrs. Black: All right. Thanks for your help.Shop assistant: You are welcome.
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Model dialog: Finding the product (3) Track 57
Mr. Black: I need a tie that matches this shirt.Shop assistant: Why don’t you look through the ties on the rack?Mr. Black: What I have in mind is something in dark brown with stripes.Shop assistant: Here’s something you will like with pink stripes.
Model dialog: Clothes fitting Track 58
Shop assistant: Here’s a nice one in blue, and here’s another one in yellow.Mrs. Brown: May I try them?Shop assistant: Yes, of course. Our fitting rooms are over there.
Model dialog: Asking about the price (1) Track 59
Ann: Look at this lamp. It’s lovely!Janet: Yeah, it’s O.K.Ann: Excuse me, please. How much is this?Shop assistant: Oh, it’s only $ 96.
Model dialog: Asking about the price (2) Track 60
Customer: This light brown jacket fits perfectly. I’ll take it. How much does it cost?Shop assistant: This jacket cost $ 198.
Model dialog: Asking about the price (3) Track 61
Shop assistant: Can I help you?Mr. Black: How much are those trainers?Shop assistant: They cost $ 25.Mr. Black: Oh, really?Shop assistant: Yes, they’re on sale now.
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Model dialog: Bargaining. Track 62
Customer: How much does it cost?Shop assistant: It’s $ 54, sir.Customer: $ 54? It’s too expensive. Will you come down a little?Shop assistant: Sorry, we can’t give you a discount. Our prices are fixed.Customer: Can you offer me a little cheaper one?Shop assistant: I’m sorry. It’s the cheapest one we have.
Model dialog: Paying for the product (1)
Track 63
Customer: All right. I’ll take that one. How much?Shop assistant: That comes to $ 62.80 altogether.Customer: Here you are.Shop assistant: That’s $ 62.80 out of $ 70. Here’s your change, $7.20. Thank you very much, sir.
Customer: You are welcome. Thank you too.
Model dialog: Paying for the product (2)
Track 64
Shop assistant: Will that be all?Customer: Yes, that’s it. How much altogether?Shop assistant: $ 60.75. Will you pay cash or charge?Customer: Will you take AMEX card?Shop assistant: Sure.
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Ordering food:
Model dialog: Fast food (1) Track 65
Waiter: Are you ready to order now?Customer: Yes, I’d like a hamburger and a large order of French fries, please.Waiter: All right. And would you like a salad as well?Customer: Yes, that sounds good. I’ll have a small salad with Italian dressing.
Model dialog: Fast food (2) Track 66
Waiter: May I take your order?Customer: Yes, please. I’d like a hamburger and French fries.Waiter: For here or to go?Customer: For here, please.Waiter: Anything else?Customer: One Pepsi, please.
Model dialog: Fast food (3) Track 67Customer: A cheeseburger, please. I’ll have it here.Waiter: Something to drink?Customer: A Coke, small one, please.Waiter: $ 2.50, ma’am
Model dialog: Fast food (4) Track 68
Customer: Two hot dogs, please. I’d like some ketchup on them.Waiter: Here or to go?Customer: To go, please.
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Model dialog: Fast food (5) Track 69
Customer 1: What are you going to have, Henry?Customer 2: Just a cheeseburger and French fries. What about you?Customer 1: I think I’ll have a chef’s salad.Customer 2: I guess we’re ready to order, then.Waiter: Alright, sirs.Customer 1: Well, a cheeseburger, French fries and a chef’s salad, please.
Model dialog 6: Track 70
Waiter: Soup or salad?Customer: What kind of soup is it?Waiter: Today’s soup is French onion.Customer: I’d rather have a salad.Waiter: What kind of dressing would you like?Customer: I’ll take the blue cheese.
Model dialog 7: Track 71
Customer: I’ll have the New York cut.Waiter: How would you like it?Customer: Medium rare. And what kind of soup do you have?Waiter: Split pea or vegetable beef, ma’am.Customer: The vegetable beef sounds good.
Model dialog 8: Ordering drinks. Track 72
Waiter: Would you care for anything to drink?Customer 1: I’d like a glass of beer, and perhaps coffee later with dessert.Customer 2: Just coffee for me. No, make that tea, iced tea with lemon.Waiter: Shall I bring you your tea now?Customer 2: Yes, please.
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Model dialog 9: Track 73
Waiter: Would you care for anything else?Customer 1: No, thank you. What about you, Maria?Customer 2: Could you bring me some sliced tomatoes?Waiter: Certainly, ma’am.
Model dialog 10: Track 74
Waiter: Is everything all right?Customer: Oh, yes, excellent. Thank you.Waiter: Can I give you a little more coffee?Customer: No, thanks. Uh …, could you bring us the bill, please?Waiter: Yes, right away, sir.
Model dialog 11: Track 75
Customer 1: Waiter! Bring me the bill, please.Waiter: Yes, sir, here you are.Customer 2: Let me share the bill, shall we?Customer1: No, the dinner is on me.
Exercises
Part 1
Complete these dialogs with the appropriate words in the box below.
size may on moment please
looking alright what heels
time ma’am shoes color thank you
Dialog 1:
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Shop assistant: ___________________ can I do for you, ___________________ ?
Mrs. Black: I’d like to find a pair of _____________ to match this dress.
Shop assistant: What style do you have in mind?
Mrs. Black: Leather shoes with high _____________ and thin straps.
Shop assistant: What _________ ?
Mrs. Black: Brown.
Shop assistant: What __________ do you wear?
Mrs. Black: Size seven, ____________ .
Shop assistant: Just a ____________ .
( A few minutes later.)
Shop assistant: Here you are.
Mrs. Black: Can I try them ___________ ?
Shop assistant: Certainly.
Dialog 2:
Shop assistant: __________ I help you, sir?
Mr. Black: No thanks. I’m just ____________ around.
Shop assistant: __________ . Take your ___________ .
Mr. Black: _____________________ .
Part 2
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Match the expressions in column A with the appropriate responsesin column B.
Column A
_______ 1. What size do you wear?
_______ 2. Do you accept credit cards?
_______ 3. Do you have this in blue?
_______ 4. Can I try this on?
_______ 5. Have you got this in a smaller size?
_______ 6. Can I help you?
_______ 7. How much?
_______ 8. Anything else?
_______ 9. Can you offer me a little cheaper one?
_______10. It’s too expensive. Will you come down a little?
Column B
a. Yes. Please. I’m looking for a leather jacket.
b. No, thank you.
c. Certainly, the fitting rooms are over there.
d. I’m afraid not. These prices are fixed.
e. $ 95, sir.
f. I’m terribly sorry, ma’am. We have the black ones only.
g. No, I’m afraid we don’t.
h. I’m sorry. It’s the cheapest one we have.
i. Size 32.
j. That’s all we’ve got.
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Re-arrange these sentences to make two dialogs.
Dialog 1:
a. It’s $ 50.
b. Can I help you?
c. No, thanks. It’s too expensive.
d. Which one?
e. Oh, that’s very expensive.
f. The small digital one.
g. Would you like to look at it?
h. Yes, please. How much is that camera?
( ) 1. _____________________________________________________________
( ) 2. _____________________________________________________________
( ) 3. _____________________________________________________________
( ) 4. _____________________________________________________________
( ) 5. _____________________________________________________________
( ) 6. _____________________________________________________________
( ) 7. _____________________________________________________________
( ) 8. _____________________________________________________________
Activity Role play: Practice these following dialogs with your partner.
Dialog 1: Track 7 6
Shop assistant: Would you like to try these on?
Customer: Yes. … Uh, these are a bit small. Have you got them in a larger size?
Shop assistant: No, I’m afraid we haven’t. They’re the only size we have.
Dialog 2: Track 77
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Shop assistant: What size do you take?
Customer: I think a medium would be just right.
Shop assistant: Please try on this one, size four.
Customer: I think it fits me.
Shop assistant: Yes. And it looks good on you.
Useful expressions: shopping
Addressing a customer:
● How may I help you?
● May I ask what seems to be the problem?
● May I help you?
● Can I help you?
● What can I do for you?
Finding the desired product:
● I’m looking for a jacket.
● Where can I get a leather handbag?
● I am looking for a tennis racket.
● This one is too small. Do you have it in a bigger size?
● Do you have this in a different color?
● Do you carry this in blue?
Clothes fitting:
● Can I try them on?
● Where is the fitting room?
● Where can I try it / them on?
Asking about prices:
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● How much?
● How much does it cost?
● How much altogether?
Bargaining:
● It’s too expensive. Can you lower the price?
● That’s quite expensive. Could you come down a little?
Paying for the product:
● Do you accept credit cards?
● Can I use my credit card?
● Do I have to pay in cash?
Useful expressions: ordering food:
● Please make two cheeseburgers to take out.
● Two hot dogs to go, please.
● One frank, please. I’ll have it here.
● I’ll have a pepper steak. Well done, please.
● please make it medium.
● I’d like it rare, please.
● Well done.
● Medium.
● Medium-rare.
● Rare.
Ordering drinks:
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● A coffee, please.
● May I have a cup of tea, please?
● I would like a small Coke, please.
● Just water, please.
Paying:
● May I have the bill, please?
● Check, please.
● Bring me the bill, please.
● Could you get me our check, please?
Unit 7
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A. Talking about education:
INTRODUCTION
a. How do you feel about learning now? Answer the following questions for Yourself and then ask at least two other people what their answers are.Talk about the differences in your answers.
1. Is English the only subject you are learning now?
yes
no What other subject(s) are you learning? ______________________ _______________________________________________________________
2. Is this your first experience in learning a foreign language?
yes no Where and what did you learn before? _______________________ ________________________________________________________________
3. Why are you learning English? (you because I want to can choose more than one here, if because I have to you want.) for my work
to take an examination for my studies
for my holidays because I like it
because there’s an English -speaker in my family or who is a friend
to understand books, films or songs better
other (what?) _________________
4. Is there anything else you’d like to learn? (e.g. a language, a hobby or skill)
yes What would you like to learn? __________________________________ no
(Source: Ramsey, Gaynor. Plenty to say Essex: Longman, 1989, p. 40.)
b. Look at the list of the Faculties and majors in Maejo University Chiangmai Campus. Put all the majors into groups of the Faculties listed.
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The Faculty The majors
Agricultural Business General Management Economics_________________________________ Plant Science _________________________________ Fisheries_________________________________ Biotechnology_________________________________ Food Technology_________________________________ Post harvest Technology_________________________________ Statistics_________________________________ Accounting_________________________________ Ecotourism_________________________________ Agricultural Economics_________________________________ Tourism Development_________________________________ Business Information Technology Marketing Cooperative EconomicsAgricultural Production Environmental Economics Soil Science_________________________________ Ag. Tech. Landscape Technology_________________________________ Animal Science_________________________________ Plant Science_________________________________ Agricultural Extension_________________________________ Agriculture_________________________________ Agricultural Engineering_________________________________ Food Science and Technology Mathematics Information TechnologyScience Computer Science Chemistry_________________________________ _____________________________________________________________________________________________________________________________________________________________________
Engineering and Agro-Industry
____________________________________________________________________________________________________________________________________
Model Dialog: Track 78
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I am a student and I study at Maejo University in Chiang Mai. I’m a freshman majoring in English. I have taken many courses at the university. My favorite subject is English. I’m also interested in Communication Arts. I can speak, Thai, Japanese and Chinese. After graduating, I want to be a tour guide. I think it’s an interesting and well paid job.
c. Study the dialog below. Jim and Jane are talking about their education background.
Jim: Hi Jane, how are you? It’s very nice to see you again.Jane: Hi Jim, I’m fine. I’m so glad to meet you here. How’s your studying coming along? Where are you studying at?Jim: I’m studying at Maejo University, Chiang Mai.Jane: What faculty are you in?Jim: I’m in the faculty of Science.Jane: What’s your major?Jim: My major is Biotechnology.Jane: What year are you in?Jim: I’m a freshman.Jane: How do you like your school?Jim: It’s very enjoyable.Jane: What subject do you like most?Jim: English for Conversation.
Track 79
Language focus
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1. Tenses: Present Simple, Present Continuous and Present Perfect.
Let’s take a look at the chart below showing the differences between Present Simple, Present Continuous and Present Perfect.
Present Simple Present Continuous
We use the Present Simple for things We use the Present Continuous tothat are true at any time. We use it for say that an action is in progressgeneral truth, or a fact: now, at the time we speak:Things fall to the ground because of Look! The leaves are falling from gravity. the trees. Listen! Ann’s playing theAnn doesn’t play the violin very well, piano; she’s playing something by but she plays the piano beautifully. Beethoven.
We use the Present Simple when we talk We use the Present Continuous to about a permanent situation, or an activity describe a current activity orthat is repeated again and again. We think situation that is unusual or tempo-that it will continue for an unlimited time: rary. We know it will continue for a limited period of time from What does Fred do? – Fred’s a journalist; now:he writes for a geographical magazine. Fred is writing four articles aboutI work for a company that makes Africa. He did two yesterday. He’llcomputers. We sell them all over the world. do the rest tomorrow. Mary usually studies in the library. I don’t usually work at the I stay with friends when I go on business weekends, but I’m working on trips to Japan. Saturdays at the moment. Mary’s studying at home. The library is shut. Sue and Martin are staying in a friend’s flat until they find a flat of their own.
We use the Present Simple with words like We can use the Present Continuousalways, usually, often etc. when we talk about with always to say that somethinghow often we do something: happens too often:Mary sometimes studies at home, but she Tom is always asking stupidusually works in the library. questions. They’re always complaining.Present Perfect
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1. We make the Present Perfect with have 4. We use the Present Perfect or has and a past participle (e.g. walked, to talk about situations ortaken): actions during a period
that started in the past, andI/you/we/they have/’ve started. has continued up to theHe/she/it has/’s started. present (e.g. today, this
month, this year, for We make negatives, questions, and short three weeks, since last Answers with have or has: year):You haven’t started. We’ve lived here for sixDiana hasn’t started. years.Have you started? – Yes, I have. (=from six years ago untilHas Diana started? – No, she hasn’t. now)
I’ve worked at CGE since 2. With regular verbs, we add –ed to form 1992.
the past participle (e.g. walked, started). (= from 1992 until now)But there are many verbs with irregular Jane has phoned me threePast participles (e.g. taken, chosen, sold, times this week. slept). We haven’t saved much
money this year.3. We use the Present Perfect to talk about Have you seen Neil
events in past time, but not about when (today)?they happened: 5. We can use Present PerfectSomebody has taken my bag. with ever, never, already, (Not” Somebody has taken it yesterday”.) and yet, like this:I have read her latest novel. Have you ever been insideWe use the Present Perfect in this way a submarine?when the past event is relevant now: I’ve never eaten horse Somebody has taken my bag. I can’t meat. find it. Chris has already sent herI’ve been to the dentist. My tooth a present.doesn’t hurt now. They haven’t finished their game yet. Note that we put ever,
never and already beforethe past participle, and yetat the end of the sentence.
(Source: Coe, Norman. Grammar Spectrum 3 Oxford: Oxford University Press, 1995.p. 10, 20).
2. Relative Clause
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Relative clauses are dependent clauses that begin with words such as who, that and which that refer to people or things preceding them. They are also called adjective clauses because they act like adjectives. That is, they modify nouns.
Study this example:
The man who sits in front of me is very friendly.
Relative clause
A clause is a part of a sentence. A relative clause tells us which person or thing ( or what kind of person or thing) the speaker means:
The man who sits in front of me… (who sits in front of me tells us which man).
-When we are talking about people, we use who in a relative clause instead of he, she, they, and you.
The man – he sits in front of me – is very friendly.The man who sits in front of me is very friendly.
-When we are talking about people, we use that (not who) in a relative clause. We use that instead of it and they, them.
The dogs – they are beaten – are mine.The dogs that are beaten are mine.
-We can also use which for things (not for people).
The dogs – they are beaten – are mine.The dogs which are beaten are mine.
3. Participles in Reduced Relative Clauses.
Relative clauses may be reduced to participial phrases if the pronoun functions as the subject of the clause. Use the present participial phrase(Ving) when the original relative clause is in the active form and use the past participial phrase (V3) when the original relative clause is in the passive form.
Active (Ving) Passive (V3)
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1. Anyone who looks for a beautiful 1. Products which are made and peaceful place should visit from snake skin are not Tao island. available for sale
anymore.Anyone looking for a beautiful andpeaceful place should visit Tao island. Products made from
snake skin are not2. Tom is a student who majors in English. available for sale
Tom is a student majoring in English. anymore.
2. There are many majors available for students
who are interested instudying at MaejoUniversity Chiangmai.
There are many majors available for students interested in studying at Maejo University Chiangmai.
3. Participles in Reduced Adverbial Clauses.
Some adverbial clauses (mostly adverbial clauses of time and reason) can be reduced to participial phrases if the subjects of both clauses are the same. Use the present participle phrase (Ving) if the original adverb clause is in the active form and use the past participle phrase (V3) if the original adverbial clause is in the passive form.
Active (Ving) Passive (V3)
1. When the firemen arrived at the 1. Because she was shocked by scene, they immediately extended the news, she suddenly the ladder to the third floor. fainted.
Arriving at the scene, they immediately Shocked by the news, sheextended the ladder to the third floor. suddenly fainted.
2. While I was lying on the lawn, I saw 2. When the girl was left alone a strange object in the sky. in the room, she began to think of her mother.Lying on the lawn, I saw a strange object in the sky. Left alone in the room, she
began to think of her mother.
Besides, the connectors when, while, after and before can also be retained in participial phrases.
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-When arriving at the scene, the firemen immediately extended the ladder to the third floor.
-After graduating, I became a doctor.
-We stayed at the hotel for three days before returning to our house.
Exercises:
Exercise 1 Fill in each blank with an appropriate tense form.
Every third weekend of November, there (be) ______ a wonderful spectacular elephant show which (hold) ___________ since 1960 by the Tourism Authority of Thailand and the province’s local government. This show (attract) ___________ visitors from all over the world and it (become) __________ a great favorite with tourists. The show (start) _______ with many clever elephants parading. Then, they (fight) _________ against men. But the most attractive part of the show is “the elephant’s round-up” in which mahouts sitting on the tame elephants (steer)________to a wild one and (throw) __________ lasso to catch its back leg. Then, the wild elephant (rope tightly) ___________ and the show (finish) ________.
(Source: Thungsuk, Boonjira. Structure and Writing in English. Bangkok, Thammasat University Press, 1996, p. 59).
Exercise 2 The sentences in this exercise are not complete. Choose the most appropriate ending from the list and make it into a relative clause.
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He invented the telephone. It makes typewriters. She runs away from home. It gives you the meaning of words. They are never on time. It won the race. They stole my car. It can support life. They used to hang out on that wall. It was found last week.
1. Jerry works for a company that (or which) makes typewriters.
2. The book about a girl __________________________________________.
3. What was the name of the horse __________________________________?
4. The police have caught the men __________________________________.
5. Alexander Bell was the man _____________________________________.
6. Where are the pictures __________________________________________?
7. The police are still trying to identify the body _______________________.
8. A dictionary is a book __________________________________________.
9. I don’t like people _____________________________________________.
10. It seems that earth is the only planet _______________________________.
Exercise 3 Under line the adjective clauses in the following sentences and rewrite them into participial phrases.
1. Lying in the tent, we can hear the wind which is whispering softly through the trees.
______________________________________________________________
2. This hotel offers gracious hospitality which is unmatched anywhere in town.
______________________________________________________________
3. The main building of the Marble Temple was made of marble which was specially brought from Carrera in Italy.
_______________________________________________________________
4. It is recommended that you not bring luggage which weighs more than 20 kilos.
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_______________________________________________________________
5. There are many places worth visiting for tourists who are interested in arts and culture.
_______________________________________________________________
Exercise 4 In the following story, some of the adverbial clauses can be reducedto participial phrases (with or without connectors). Find out where they are and rewrite them into participial phrases.
Track 80
One summer evening while I was sitting by the open window, I heard a loud cry of “Help! Help!”. It seemed to come from the tree at the end of the garden. When I looked out, I saw nothing clearly because it was too dark. Almost immediately, I heard the cry again. I could not imagine how anybody could need help in our garden; however, I decided to have a look. Before I went into the garden, I took the torch and picked up a long walking stick, thinking that it might come in handy. When I was armed with these, I went into the garden. Once again I heard the cry. “Who’s there?”,I called out while I walked, rather nervously, down the path. But there was no answer. After I examined the whole garden, I saw no sign of anybody so I went back to the house, still feeling rather puzzled.
(Source: Thungsuk, Boonjira et al. Structure and Writing in EnglishBangkok: Thammasat University Press, 1996, p. 84).
1. _______________________________________________________________
2. _______________________________________________________________
3. _______________________________________________________________
4. _______________________________________________________________
5. _______________________________________________________________
6. ______________________________________________________________
Activities
Activity 1: Complete the conversation below.
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Sompong: Anchalee, _______________________________________?
Anchalee: _______________________ Maejo University Chiangmai.
Sompong: ________________________________________________?
Anchalee: I ________________________ the Faculty of Science.
Sompong: ________________________________________________?
Anchalee: My major is Information Technology.
Sompong: ________________________________________________?
Anchalee: __________________. This is my first year studying here.
Sompong: ________________________________________________?
Anchalee: It’s a lot of fun. Still, most of the subjects are very difficult.
Sompong: ________________________________________________?
Anchalee: Chemistry.
Activity 2: Complete the monologue below.
I ______ a university student. I __________ Maejo University Chiangmai. I ______
a __________ _________ in English. I _________ many courses at the university.
My __________ is English. I ______________ in business field. I ___________
French. ____________, I _______________ a receptionist. I think it’s ________
and ____________ job.
Activity 3 Role Play (work in groups of 3-4).
Situation: You all meet each other again at a reunion party. Make a conversation
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about your life and education. Then perform the role play in front of . the class.
Activity 4 Write your own monologue about your present education and previous education. Also, tell the occupation that you would liketo do at that job.
A. Talking about Jobs:
INTRODUCTION
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a. Look at the bubbles and match them with the pictures on your left. Try to guess what they are doing.
1. Track 81 A. __________________
2. Track 82 B. _________________ .
3. Track 83 C. __________________
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I work in a resort… I stand at the entrance waiting to help guests with their luggage…Guests tip me
.
I work for a TV station… I spend most of the time in a studio… I read the news when the news program is on air… Sometimes I work till one or two in the morning.
4. Track 84 D. _________________
I really like my job… I have always dreamed of being up there since I was a little girl… I am service-minded, so I decided to apply for this job… However, I always feel tired and jet-lagged when getting back home.
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I work in other people’s houses… I clean up their rooms, cook them meals and take care of household jobs… People hire me when they have no time.
5. Track 85 E. _________________
6. Track 86 F. _______________
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I work very hard… People always come to see me when they feel worried and tense… They talk about themselves and my job is listening to them… Some of them having severe mental illness will be admitted to an asylum where I work
I travel very often… That is part of my work, dealing with international cooperation… I have to wake up early and check on my notebook whether there are any appointments.
Answer the following questions and try to develop a conversation:
- What are the jobs of the people in your family?- What kind of jobs do you want to do and why?
Model Dialog: Track 87
b. Study the dialog below.
Bob: Hi Lucy, How’re you doing? I haven’t seen you since we left school!
Lucy: I’m fine, thank you. I’m so glad to meet you again.
Bob: What do you do?
Lucy: I’m a tour guide.
Bob: Who do you work for?
Lucy: I work for the “World Travel”.
Bob: Really? Where do you work?
Lucy: Everywhere! I take people on tours.
Bob: That sounds very interesting.
Lucy: Yes, it’s a great job. I love it. And what do you do?
Bob: I’m a veterinarian.
Lucy: Oh! Where do you work?
Bob: In my own clinic for pets.
Language Focus
1. Wh-Questions with “Do” and “Does”.
What Who do I, you, we, theyWhereWhen verb?
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Why does she, he, your brother,How Jack
WH-Questions about jobs.
What do you do? I’m a pilot.
What do they do? They are policemen.
What do we do? We are firefighters.
What does he do? He is a doctor.
What does she do? She is a dentist.
What does your brother do? My brother is an actor. (He is an actor).
Where do you work?
I work in a hospital.
Who do you work for?
I work for Ram Hospital.
How do you like your job?
I really enjoy it.
How long have you been doing this job?
I have been doing this job for two years.
What are your responsibilities?
I try to cure people’s illness.
What does she do? She is a flight attendant.
Where does she work? She works on the airplane.
Who does she work for? She works for Thai Airways International
How does she like her job? She loves it. It’s an interesting job
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What are her responsibilities? She has to the passengers food and beverages on board.
3. Subject-Verb Agreement.
Choosing the correct form of the verb to be used in the sentence requires first whether a subject is singular or plural. If it is the third-person singular (he, she, it, Proper Noun). The verb used needs to be put –s or –es at the final end. On the other hand, you should use the base form of the verb for all persons (I, you, we, they). The examples are as follows:
I You workWeThey
for SiemensHeShe worksItProper Noun(i.e. John, Mary)
I work for Lufthansa.
You work for KLM.
He works for the government.
John works at his office.
3. The way of Adjective used in Describing a Person’s Character.
The following table shows some ways of describing a person’s character. Pay special attention to “Verb to Be” and “Verb to Have”.
He generous isShe independent
He generous nature has a/anShe independent character
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His distinctive characteristic is independence.
Wrong Right
He has energetic. He is energetic.
He is an energetic personality. He has an energetic personality.
His distinctive characteristic His distinctive characteristicis independent. is independence.
4. Describing Abilities.
To be good at something = To be skillful at something
Are you good at typing? Yes, I am/ No, not really.
Is she good at speaking English? Yes, she is/ No, she isn’t.
Is he good with computers? Yes, he is/ No, he isn’t.
Subject = verb to be = good at =V(ing) / Noun
Can = be able to do something.
Can you type? Yes, I can/ No, I can’t.
Can she speak English? Yes, she can/ No, she can’t.
Can he use a computer? Yes, he can/ No, he can’t.
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Exercises:
Exercise 1: What do these people do? Match the information.
Exercise 2: Make up questions for these answers.
Questions Answers 1. ______________________________? She’s a travel agent.
2. ______________________________? I’m a welder.
3. ______________________________? She works for KLM.
4. ______________________________? They work in a hospital.
5. ______________________________? He’s been doing this job for a year.
6. ______________________________? I serve the customers food and drinks.
7. ______________________________? It’s an interesting job.
8. _____________________________? I work for Siemens.
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Job Titles Job Descriptions
1. a flight attendant2. a mechanic3. a teacher4. a chef5. a pilot6. an interpreter7. a nurse8. a barman9. an accountant10. a journalist11. a postman12. an architect13. a shopkeeper14. a nanny15. a gardener16. an undertaker17. a conductor18. a stuntman19. a plastic surgeon20. a dentist
a. performs dangerous acts in filmsb. collects bus fairsc. performs tooth extractionsd. arrange funeralse. improves peoples appearancesf. plants treesg. looks after kidsh. answers the phonei. teaches childrenj. prepares mealsk. looks after moneyl. writes for a newspaperm. translates thingsn. flies planeso. sells thingsp. serves passengersq. designs buildingsr. repairs carss. delivers letterst. serves drinks
9. _____________________________? They are tour guides.
Exercise 3: Complete the conversation below.
1. A: ________ do you work?
B: I ____________ MSN.
A: Oh, really? And _________________?
B: I am a webmaster.
A: ______________________?
B: She’s an operator at the Oriental Hotel.
A: _________________ her job?
B: She really ______ it. It’s a great job.
A: What _______________?
B: He’s a pilot.
A: Wow! _______________?
B: He works for Thai Airways International.
A: _____________________?
B: They _____________ The Daily News.
A: Oh, _______ do they _________?
B: _________________ journalists.
A: ___________________?
B: My brother is a newscaster.
A: ____________________?
B: He works at the Cable News Network.
A: Oh, it sounds _____________. __________________________?
B: For five years.
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Exercise 4: Fill in each blank with one word to make the sentences grammatical. Choose a word from the given list.
creative confident service-minded selfish indecisive
1. The manager of our company has the ability to think up new and original ideas.
He ________ quite ______ __________ person.
2. Once the manager has made up his mind, it is impossible to get him to change his mind.
He ______ _______ rather _________ person.
3. A flight attendant always takes care of the passengers on board. She is always eager to help and service them whenever she can.
She _____ ______.
4. Some businessmen always take advantage of others. They are never willing to give but always take.
They ______ _______.
5. Although Jack is the boss, he always hesitates in making a decision. It is hard for him to decide for his company.
He ______ ___ _______________ nature.
Exercise 5: Write the sentences by using “to be good at” and “can”.
1. John/ a computer programmer/ operate a computer. a. John is a computer programmer. He is good at operating a computer. b. John is a computer programmer. He can operate a computer.
2. I/ an English instructor/ speak English. a. __________________________________________________________
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b. __________________________________________________________
3. He/ a politician/ persuade people.
a. __________________________________________________________
b. __________________________________________________________
4. They/ tour guides/ communicate with people.
a. __________________________________________________________
b. __________________________________________________________
5. We/ football players/ play football.
a. __________________________________________________________
b. __________________________________________________________
Activities:
Activity 1 Work with a group. Look at the list with the 15 job opportunities and place them in the right box.
a. registered nurses
b. teachers, secondary school c. office managers
d. computer support specialists
e. repair persons
f. teachers, special education
g. computer engineers
h. restaurant and hotel managers
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i. college and university professors
j. licensed practical nurses
k. financial managers
l. computer programmers
m. instructors and coaches, sportsand physical training
n. physical therapists
o. artists and commercial artists
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Finance
Travel and Hospitality
Nutrition and Fitness
Health Care
Computer Technology
Education
Would you like one of the jobs in the list? Why or why not? If yes, what kind of
Education, training or work experience would you need to get the job. Think
about these questions. Then ask and answer the questions with a partner.
(Source: Howard, Lori. Read all about it: Book 2 Oxford: Oxford University Press, 2000. p. 87. Edited version by Dr.M. Reinke, Maejo University Chiangmai).
Activity 2 Role Play
Work in pairs. Write your own role play situation on talking about jobs. You have to use all patterns presented in Language Focus in your dialog. Then perform the role play in front of the class.
Track 88
Activity 3 Read this article about a jet pilot. Then complete the conversation.
Yvonne Sintes: First woman Ministry of Aviation air controller and first woman airline jet captain; 48, married. Yvonne has been a pilot for Dan Air for nearly 10 years; they were the first commercial company to train woman for the job and now employ four woman pilots. She wanted to fly since the age of eight, but had to be content with being a stewardess in her first job since no airline company would train a woman to fly. “It was understandable: it was just after the war and men thought that the women were competing with them and only in it for the glamour. Once they realized as a widow I had to earn a living it was different.” She thinks that now it is almost essential for woman, including married woman, to work if they want a decent house and feels that good nursery school provision would help.
Reporter: How long have you been a captain?
Yvonne: For ten years now.
Reporter: And which __________________?
Yvonne: Dan Air.
Reporter: Are ________________________?
Yvonne: Not now. At first I was. But now there are four of us.
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Reporter: When ______________________?
Yvonne: Ah, forty years ago, when I was eight!
Reporter: And what ___________________?
Yvonne: A stewardess. At that time, no airline would train a woman to fly.
Reporter: Why _______________________?
Yvonne: Well, it was just after the war. Men thought that woman were competing with them, and that they only wanted the job for the glamour.
Reporter: ______ did the airline you work for change its mind?
Yvonne: When they realized that I was a widow. I had to earn a living.
(Source: Davies, Evely, et al. Strategies for Reading. London: Heinemann, 1981. p 17).
Activity 4 Read the story below and answer the questions. Track 89
Seumas McSporran is a very busy man. He is 60 years old and he has thirteen jobs. He is a postman, a policeman, a fireman, a taxi driver, a school-bus driver, a boatman, an ambulance man, an accountant, a petrol attendant, a barman, and an undertaker. Also, he and his wife, Margaret, have a shop and a small hotel.
Seumas lives and works on the island of Gigha in the west of Scotland. Only 120 people live on Gigha but in summer 150 tourists come by boat every day. Every weekday Seumas gets up at 6.00 and makes breakfast for the hotel guests. At 8.00 he drives the island’s children to school. At 9.00 he collects the post from the boat and delivers it to all the houses on the island. He also delivers the beer to the island’s only pub. Then he helps Margaret in the shop. He say’s: “ Margaret likes being busy, too. We never have holidays and we don’t like
watching television. In the evenings Margaret makes supper and I do the accounts. At 10.00 we have a glass of wine and then we go to bed. Perhaps our life isn’t very exciting, but we like it.”
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Questions:
1. Where does Seumas live?
_____________________________________________________________
2. How many jobs does he have? List them out.
_____________________________________________________________
_____________________________________________________________
_____________________________________________________________
3. What does his wife do?
_____________________________________________________________
4. How many people live on Gigha?
_____________________________________________________________
5. What does Seumas do in the morning?
_____________________________________________________________
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Unit 8
Describing past events and telling stories.
INTRODUCTION
Read the two passages below and answer the questions.
A Track 90 B Track 91
A. Answer the questions.
1. What are the differences between the two narrations above?
_______________________________________________
2. What time frame is passage B narrated?
_______________________________________________
3. List the verbs in A that are changed in B.
_______________________________________________
_______________________________________________
_______________________________________________
I usually get up around 8 o’clock. Then, I take a shower and get dressed for 45 minutes. Around 9.00, I have breakfast. After that I walk to school within 15 minutes. I start my first class at 10 a.m. The last class usually finish around 4.30 p.m. I always go to the fitness center after class. Then I have dinner and watch T.V. until 8.30 p.m. I sometimes study for half an hour before I go to bed. This is my routine life.
Yesterday was my birthday but I didn’t do anything special. I got up around 8 o’clock. Then I took a shower and got dressed for 45 minutes. Around 9.00, I had breakfast. After that, I walked to school and arrived at school at 9.15 a.m. I started my class at 10.00 a.m. The last class finished around 4.30. Then, after class, I went to the fitness center. I had dinner and I watched T.V. until 8.30 p.m. After that I studied for half an hour before I went to bed.
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5. What are the words that help specify when each activity occurred?
____________________________________________________
Sample dialog. Track 92
Situation 1: Roger is talking with Liz about Caroline’s birthday party last night.
Roger: Liz, I’ve heard you went to Caroline’s birthday party last night. How was it?
Liz: It was terrific. I really had a great time. But I didn’t see you there.
Roger: I had to work overtime. Who else were there, anyway?
Liz: Jake, Bob, Lucy, Miki, Ross, and a couple of Caroline’s old friends.
Roger: What did you give her?
Liz: I gave her a new released Ricky Martin CD. But the most wonderful Gift for her is from her boyfriend, Ross.
Roger: What did he give her?
Liz: An engagement ring! Very lovely.
Roger: Wow, Caroline must be thrilled. I’m so happy for her.
Answer the questions based on the dialog.
1. When was Caroline’s birthday?
__________________________________________________________
2. Was Roger invited to the party?
__________________________________________________________
3. Who else went to the party?
__________________________________________________________
4. Why couldn’t Roger go to the party?
__________________________________________________________
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5. Who gave the most wonderful present to Caroline?
___________________________________________________________
Situation 2: Tim is telling a strange story to his friend. Track 93
Tim: I was in a bar in a small Western town. The waiter just handed me a glass of beer. Suddenly this huge man – he looked like a boxer - came over, pickedup my beer, drank it, banged the glass down on the table, stared at me, and then walked away without saying anything. I was speechless and so scared.I didn’t know what to do!
Ken: What! That’s scary. I think he must have been really drunk.
Exercise
Direction: Read the above conversation and list up all verbs that indicate past tense. Then write down their present tense form,.
1. ______was____________ _____________am___________
2. _____________________ ___________________________
3. _____________________ ___________________________
4. _____________________ ___________________________
5. _____________________ ___________________________
6. _____________________ ___________________________
7. _____________________ ___________________________
8. _____________________ ___________________________
9. _____________________ ___________________________
10. _____________________ ___________________________
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Grammar Focus
Questions and answers about past events.
1. Yes-No question Do, does = did
Did you enjoy the party last night? Yes, I did. I had a great time. No, I didn’t. I had a stomachache.
Did you like the movie? Yes, I did. I liked it a lot. No, I didn’t. I thought it was boring.
Did you see the tennis game last night? Yes, I did. No, I didn’t
Did you do anything special last night? Yes. I went to a Rap concert. No. I just watched TV at home.
2. Wh-questions with verb to do
What did you do last weekend? I went shopping.
Who did you go with? I went with my mother.
Where did you go? I went to Central Airport Plaza.
When did you go? I went there around noon.
3. Verb to be Is, am = was are = were
I was sick last week.She was late for the meeting this morning.He was very upset because I forgot our date.My mother was a school teacher but now she is retired.
They were excited to hear the news.We were worried about him after he left last night.My brother and I were very happy when our grandmother visited us.The students were very noisy in the English class yesterday.
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4. Negative sentence in past tense.
I didn’t go to the party last night.She didn’t want to work with me.Our boss didn’t come to work yesterday.
She wasn’t sad when her dog died.My sister wasn’t sure about the tour program so we didn’t go to the island.They weren’t interested in the special course that the school offered last month.
Exercise 1
Direction: Match the questions in column A with the responses in column B.
A
____ 1. Did you do anything special today? A. No, they were not mad.
____ 2. Who did you borrow a book from? B. We went to Pizza Hut.
____ 3. When were you born? C. Yes, we went to see the
____ 4. Where did yo0u and your sister have comedy show. dinner yesterday? D. It was Tony. He was helpful.
____ 5. Who was your partner in a group E. I borrowed it from Julie. work yesterday? F. No, I just stayed at home
____ 6. How did you go to the gym yesterday? watching TV.
____ 7. Did you enjoy the party last night? G. No, I didn’t. It was boring.
____ 8. Were you away last weekend? H. Yes, she was.
____ 9. Were they mad at me yesterday? I. August 23, 1984
___ 10. Was the teacher late this morning? J. Pam drove me there.
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Exercise 2
Direction: Fill up the blanks to complete the dialogs.
1. Alex: ________ you _________ a nice weekend?
Jinx: Yes, I did. I ________ fishing with my father.
Alex: _________ did you go?
Jinx: The Great Lake. Just 20 miles from here.
Alex: How ________ did you __________ time there?
Jinx: One night.
Alex: Where _______ you stay?
Jinx: At Full Moon Cabin.
2. Paul: What happened to you, Pete? You _______ show up in class yesterday.
Pete: I ________ down from the stairs and _______ my leg.
Paul: That’s awful! How are you feeling now?
Pete: A little bit better from yesterday.
Exercise 3: Regular VS Irregular verbs.
Direction: Change these following verbs into their past tense forms.
see _________________ meet _________________
write _________________ play _________________
walk _________________ eat _________________
have _________________ talk _________________
study _________________ hear _________________
spend _________________ visit _________________
buy _________________ stay _________________
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swim _________________ drive _________________
dance _________________ lose _________________Exercise 4
Direction: Choose five words to make up five sentences from those words.
Example: see-saw
I saw a boy shoplifting in Seven-Eleven yesterday.
1. _______________________________________________________________
2. _______________________________________________________________
3. _______________________________________________________________
4. _______________________________________________________________
5. _______________________________________________________________
Exercise 5
Direction: Rearrange these statements to make up a conversation.
1. Yes, I did. I didn’t see you there, though.
2. Yeah, we won, 78-70. It was a great game.
3. Really, how was it? Did you win?
4. I’m OK. Hey, did you go too the English camp last weekend?
5. Mandy, what’s up?
6. I couldn’t go because I had a game on Saturday night.
7. Congratulations.
8. Not much, Larry. How about you?
Larry: _____________________________________________________________
Mandy: _____________________________________________________________
Larry: _____________________________________________________________
Mandy: _____________________________________________________________
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Larry: _____________________________________________________________
Mandy: _____________________________________________________________
Larry: _____________________________________________________________
Mandy: _____________________________________________________________
Activity 1
Find one or two photos from your latest trip and show them to your friends.Take turns asking questions about that trip and answer.
Sample questions:
Where did you go?When did you go there?What did you do there?Did you have a good time?
After you collected enough information, write down a paragraph about your friend’s trip.
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
Exercise 6
Direction: Reorder the words to make a complete sentence in each item.
1. to / how / go / you / did / Bangkok
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2. Peter / his / did / last / when / night / homework / finish
3. last / their / joy / vacation / her / and / Bali / spent / family / at4. didn’t / do / my / her / roommate / laundry / Friday / last
5. some / for / Nida / boyfriend / bought / souvenirs / her / Paris / from
6. didn’t / trip / because of / I / carsickness / enjoyed / the
Activity: Group work.
Brainstorm with your partner and use your imagination to make up a story by including these words into your story. Some details can be made up in order to complete the story. Finally, tell this story to your class. You may need to imagine where your story takes place.
a monster dance angels
Michael Jackson run Tom Cruise
UFO scary shocked
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
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References
http://www.sasked.gov.sk.ca/docs/mla/speak018.html
Clipart and pictures: http://www.fotosearch.com
Revised, edited and re-compiled by Dr. Manfred Reinke, Maejo University Chiangmai., Faculty of Liberal Arts
Source: Suan Dusit Rajabhat University Book Center Project Ratchasima Rd., Dusit, Bangkok 10300 Tel: 0-2244-5420-4, 0-2244-5000 Ext. 5420-4 Fax: 0-2243-5984 http://www.sdbook.dusit.ac.th
Dialog recordings by Kristin Spencer and Freddy Winter, San Diego, CA
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