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Curriculum to Accompany Delmar’s Comprehensive Medical Assisting: Administrative and Clinical Competencies, 5th Edition Unit 1:

Unit 1: Introduction to Medical Assisting and Health Professions

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Page 1: Unit 1: Introduction to Medical Assisting and Health Professions

Curriculum to AccompanyDelmar’s Comprehensive Medical Assisting:Administrative and Clinical Competencies,

5th Edition

Unit 1: Introduction to Medical Assisting and Health Professions

Page 2: Unit 1: Introduction to Medical Assisting and Health Professions

Curriculum to Accompany Delmar’s Comprehensive Medical Assisting: Administrative and Clinical Competencies, 5th Edition

Unit 1: Introduction to Medical Assisting and Health Professions

Unit Overview

Medicine’s history leaves us with a rich heritage and a sound basis for the future of health care. There are few professions in our society as rich and complex as the health care profession. In almost every health care environment, the medical assistant is a vital link in the team and is responsible for a wide range of administrative and clinical duties. The challenge of becoming a professional medical assistant will require open-mindedness and desire for continued learning and education, certification and recertification, and professional involvement through organizational participation. As the scope of work done by medical assistants broadens and medical assistants seek and require formal education, the professional medical assistant will gain additional respect and be in even greater demand. Medical assistants must possess certain personal qualities that identify them as true professionals in providing patients with the best health care possible. Health care is a dynamic, stimulating industry that requires medical assistants to constantly develop new skills if they are to contribute to the health care team. Medical assistants will need to be aware of new trends such as the concierge medical practice and the different accreditation and certifications available. In this module, learners will consider the personal qualities they possess so they can be successful medical assistants and assets to the health care team in which they are employed.

The Big Picture

Chapter 1: The Medical Assisting Profession

Chapter 2: Health Care Settings and the Health Care Team

Chapter 3: History of Medicine `

Resources

Textbook: Delmar’s Comprehensive Medical Assisting: Administrative and Clinical Competencies, 5E, by Wilburta Q. Lindh, Marilyn S. Pooler, Carol D. Tamparo, Barbara M. Dahl, and Julie A. Morris. ©2014, Cengage Learning. ISBN 978-1-1336-0286-6. Chapters 1, 2, 3.

Study Guide: Study Guide to Accompany Delmar’s Comprehensive Medical Assisting: Administrative and Clinical Competencies, 5E, by Wilburta Q. Lindh, Marilyn S. Pooler, Carol D. Tamparo, Barbara M. Dahl, and Julie A. Morris. ©2014, Cengage Learning. ISBN 978-1-1336-0301-6. Chapters 1, 2, 3.

Competency Manual: Competency Manual to Accompany Delmar’s Comprehensive Medical Assisting: Administrative and Clinical Competencies, 5E, by Wilburta Q. Lindh, Marilyn S. Pooler, Carol D.

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Unit 1: Introduction to Medical Assisting and Health Professions

Tamparo, Barbara M. Dahl, and Julie A. Morris. ©2014, Cengage Learning. ISBN 978-1-1336-0322-1. Chapters 1, 2, 3.

Premium Website: Includes StudyWARE with Audio Library, The Critical Thinking Challenge 3.0, Virtual Administrative Skills, and The Competency Challenge 2.0. Access the Premium Website at www.cengagebrain.com and login with the access code from the tear-out card in the front of the textbook.CourseMate: CourseMate to accompany Delmar’s Comprehensive Medical Assisting: Administrative and Clinical Competencies, 5th Edition, by Wilburta Q. Lindh, Marilyn S. Pooler, Carol D. Tamparo, Barbara M. Dahl, and Julie A. Morris. © 2014, Cengage Learning.

Instructor’s Manual: Instructor’s Manual to Accompany Delmar’s Comprehensive Medical Assisting: Administrative and Clinical Competencies, 5E, by Wilburta Q. Lindh, Marilyn S. Pooler, Carol D. Tamparo, Barbara M. Dahl, and Julie A. Morris. ©2014, Cengage Learning. ISBN 978-1-1336-0304-7.

Instructor Resources: Computerized Test Bank; instructor slides in Microsoft PowerPoint®; Image Library; electronic Instructor’s Manual files. Accessible on CD-ROM or online. CD-ROM: Instructor Resources to accompany Delmar’s Comprehensive Medical Assisting: Administrative and Clinical Competencies, 5th Edition, by Wilburta Q. Lindh, Marilyn S. Pooler, Carol D. Tamparo, Barbara M. Dahl, and Julie A. Morris. © 2014, Cengage Learning. ISBN 978-1-1336-0308-5.Instructor Companion Site: Access Instructor Resources and more at www.cengage.com/login. Log in with your Cengage instructor account. If you are a first-time user, click Create a New Faculty Account and follow the prompts.

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Equipment List

1. Computer with Internet access

2. Multimedia equipment

3. Credentialing information (dependent on the exam learners will sit for; i.e. AAMA, AMT, NHA)

Curriculum Objectives and Competencies

ABHES Curriculum

MA.A.1.1.a Comprehends the current employment outlook for the medical assistant

MA.A.1.1.c Understands the medical assisting credentialing requirements and the process to obtain the credential.

MA.A.1.1.d Has knowledge of the general responsibilities of the medical assistantMA.A.1.1.e Defines scope of practice for the medical assistant and comprehends the conditions for

practice within the state in which the medical assistant is employed

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Curriculum to Accompany Delmar’s Comprehensive Medical Assisting: Administrative and Clinical Competencies, 5E

CAAHEP Curriculum

IX.C.1 Discuss legal scope of practice for medical assistants.

Chapter 1: The Medical Assisting Profession

Overview

There are reasons why people are drawn to the medical profession. Perhaps people are intrigued by medicine and want to learn about advances in health care and to become involved in providing care to patients. Consumers of health care have become increasingly aware of the latest advances and techniques and expect to have health care provided to them by educated, skilled, and competent professionals. In this section, learners will identify the personal attributes necessary to be a successful medical assistant in the classroom/practicum as well as in the field and what credentialing they are able to obtain upon the completion of their training.

Learning Outcomes

1. Define, spell, and pronounce the key terms as presented in the glossary.

2. Discuss the history of medical assisting.

3. Describe the practicum experience.

4. Recall two criteria for the selection of practicum sites.

5. List three benefits of practicum to student and site.

6. Describe the profession of medical assisting and analyze its career opportunities in relationship to your interests.

7. Identify and discuss five attributes that are essential to a professional medical assistant’s career.

8. Describe the American Association of Medical Assistants and discuss its major functions.

9. Discuss the role of the American Medical Technologist in the credentialing of medical assistants.

10. Explain the purpose of the National Healthcareer Association.

11. Explain accreditation, certification, and continuing education as they pertain to the professional medical assistant.

12. Differentiate the requirements for certification and recertification for each of the. credentialing bodies.

13. Identify the importance of the accreditation process to an educational institution.

14. Recall at least two methods available to obtain recertification.

15. List five means of obtaining continuing education units.

16. Differentiate among certification, licensure, and registration.

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Unit 1: Introduction to Medical Assisting and Health Professions

17. State the importance of understanding the scope of practice for the medical assistant.

18. Analyze the professionalism questions and apply them to this chapter’s content.

Learning Activities

(HW) The “Meet Me” Poster Activity

(HW) Terminology Notebook

(ICA) Areas Where a Medical Assistant May Work

(HW) Critical Thinking #1, p. 8

(ICA) Personal Attributes Activity

(HW) Critical Thinking #2, p. 15

(HW) Critical Thinking #3, p. 19

(ICA) Credentialing Activity

(ICA) StudyWare Activity Championship Game, Chapter 1

(ICA) StudyWare Quiz, Chapter 1

(HW) CourseMate Quiz, Chapter 1

(HW) Certification Review, p. 20

(HW) Study Guide Exercises, Chapter 1

Teaching Tip

Because this material is presented at the beginning of a medical assisting program, the teacher should find a method of memorizing students’ names and always address them by their names. This will open up the necessary lines of communication between the teacher and students.

The Adult Learner

The adult learner needs to see how the profession he or she has chosen to obtain training in will be of benefit professionally and personally. Let the learner know what subjects will be studied and why they are vital to the overall training.

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Curriculum to Accompany Delmar’s Comprehensive Medical Assisting: Administrative and Clinical Competencies, 5E

Initial Questions and Activities

What does a litigious atmosphere mean to you? How can you protect yourself?Litigious defined in the dictionary states: given to carrying on lawsuits. One can protect themselves by being educated and trained in the area in which they are working.

What is a medical assistant?Medical Assisting is an allied health profession whose practitioners function as members of the health care delivery team and perform administrative and clinical procedures.

What attributes do you have that attracted you to the profession of medical assisting?Answers will vary, but items that may be addressed are empathy, good attitude, dependable, flexible, have the desire to learn, able to take initiative, have the physical attributes required, can be a team player, can work independently, and have good communication skills. List the attributes students mention on the board and discuss each one.

Why should medical assistants become certified or registered?

With more informed patients, the need for educated and credentialed medical assistants has been on the rise. Providers are finding it important to have credentialed medical assistants as part of their team in order to offer patients professional care. Medical assistants having credentials means they have met standards set by a credentialing agency.

Who needs to be licensed? Is a medical assistant required to have a license?

Licensed professions are medicine and nurses. Some states require that medical assistants be graduates of an accredited medical assisting program and be certified to work as medical assistants.

Key Concepts References and Activities

Introduction to Unit p. 3

(HW) The “Meet Me” Poster Activity

Introduction to Chapter pp. 4-6

(HW) Terminology Notebook

Historical Perspective of the Profession pp. 6-7

Career Opportunities p. 7

(ICA) Areas Where A Medical Assistant May Work

Education of the Medical Assistant pp. 7-9

(HW) Critical Thinking #1, p. 8

Accreditation of Medical Assisting Programs

p. 9

Attributes of a Medical Assistant pp. 9-156

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Unit 1: Introduction to Medical Assisting and Health Professions

Professional (ICA) Personal Attributes Activity

(HW) Critical Thinking #2, p. 15

American Association of Medical Assistants

pp. 15-16

American Medical Technologists (AMT) pp. 16-17

Other Certification pp. 17-18

(ICA) Credentialing Activity

Regulation of Health Care Providers pp. 18-19

(HW) Critical Thinking #3, p. 19

(ICA) StudyWare Activity Championship Game, Chapter 1

(ICA) StudyWare Quiz, Chapter 1

(HW) CourseMate Quiz, Chapter 1

(HW) Certification Review, Chapter 1

(HW) Study Guide Exercises, Chapter 1

(ICA) In-Class Activities

(GA) Areas Where A Medical Assistant May Work. Have learners work in groups of two. Have them discuss and make a list of medical employment possibilities. Compare the lists of all groups and discuss the versatility of each employment possibility.

(GA) Personal Attributes Activity. Have learners work in groups of two. Have them discuss and make a list of the desirable and undesirable attributes of a medical assistant. Have them list them in order of importance. Then compare the lists of all groups and discuss the importance of them.

(IA) Credentialing Activity. Have learners research the AAMA, AMT or NHA credentialing requirements, including certification and continuing education.

(GA) StudyWARE Championship Game. Divide learners into teams, and have them compete against each other, using the Championship Game from Chapter 1.

(IA) StudyWARE Quiz. Have learners take the Chapter 1 Quiz in “Quiz Mode” and either email their scores to the instructor, or print the scores to turn in for a grade.

Refer to the Instructor’s Manual, Chapter 1, for additional classroom activities, as time permits.

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Curriculum to Accompany Delmar’s Comprehensive Medical Assisting: Administrative and Clinical Competencies, 5E

(ICD) In-Class Discussion

1. How should you act during your practicum experience? What qualities will be important to express during practicum?

The answers will vary, but items that may be addressed are punctuality, professional in demeanor and appearance, willing to learn, open to criticism, accepting assignments, helpful to co-workers, working to the best of their ability, mindful of patient confidentiality.

2. Why is it important for a medical assistant to have a practicum experience?

There are many benefits to the student in participating in an practicum program. Students are able to take the skills they have acquired in the classroom and laboratory and apply them to actual real world situations. They are able to apply their professionalism to the real situation.

3. What would be benefits to the students from practicum?

The answers will vary, but items that may be addressed the student has the opportunity to apply classroom knowledge and skill in a real-world medical setting, obtain references for employment, use practicum experience as part of resume, recognize the improvement in performance and knowledge, understand that there may be more than one acceptable method of performance and begin to establish a network of support through colleagues.

4. Why would one want to attain a bachelor’s degree in medical assisting?

With a bachelor’s degree the student can obtain degree in areas as health care management or health care facility administrator. Finally, there is a demand for medical assistant educators; some experienced medical assistants take education courses to become allied health educators.

5. Do empathy and sympathy have the same meaning?

Empathy is to consider the patient’s welfare and to be kind. It means stepping in the patient’s place and discovering what the patient is experiencing. Sympathy is a feeling.

6. What is meant by “tact” and why is it important in the profession of medical assisting?

Tact is a skill a person has in saying and doing the right thing, especially in a delicate situation. This is a very important skill for the medical assistant to possess. In certain situations, medical assistants need to think before responding to a situation so they can gather their thoughts and respond in a professional manner.

7. What is meant by initiative?

Initiative is the willingness and ability to see when work needs to be done and to take action to see that it gets done. Medical assistants need to be ready to pitch in and recognize when others need assistance in order to be successful.

8. How may a patient develop trust in you (as a medical assistant)?

Showing consistent kindness and concern for the patient is a way to develop trust. Open line of communication is key component.

9. What is the AAMA and what purpose does it serve?

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Unit 1: Introduction to Medical Assisting and Health Professions

AAMA is the American Association of Medical Assistants and was founded in 1956. The AAMA administers the CMA (Certified Medical Assistant) credential, which is a national exam measuring the professional competency of a medical assistant at job entry level. The AAMA also provides continuing education to encourage all certified medical assistants to keep high-quality skills and keep up with new technologies.

10. What is the AMT?

AMT is the American Medical Technologists, founded in 1939, and is a national certification and professional membership association. The AMT grants certification for RMA (Registered Medical Assistant) and CMAS (Certified Medical Administrative Specialist), and additionally credentials several other allied health fields. The AMT also provides continuing education.

11. What is the NHA?

The NHA is the National Healthcare Association. It is a certifying body for healthcare professionals. Its main goals are to certify, offer continuing education course development, membership services for professionals and a registry for certified professionals.

12. How may one attain certification for NHA?

NHA offers two ways to attain certification. One way is by successful completion of the national certification exam. (Need to be a graduate of a healthcare training program or have one or more years of full-time employment in the profession in which certification is being sought). Second way to achieve certification is through NHA home study courses for experienced professionals. Continuing education is offered online and is worth form 1.0 to 2.0 credits for a total of 5.0 credits yearly. By doing so, the certification remains current.

13. What is the CARE bill?

The CARE (Consistency, Accuracy, Responsibility, and Excellence in Medical Imaging and Radiation Therapy) bill was introduced on March 30, 2007. [As of Fall 2008, the bill has not passed; only a portion of the bill that includes CT, PET, MRI scans—(Bill H.R. 1631) passed July 2007; stating the above scans need to meet Medicare/Medicaid standards.] It would require all persons who perform medical imaging (including x-rays) and radiation therapy procedures to meet specific federal education and credentialing standards in order to participate in Medicare and Medicaid. The AAMA supports the legislation and would require specific educational and certification standards for individuals performing medical imaging.

(HW) Homework Assignments

1. The “Meet Me” Poster. Assign this project in one of the learners’ first classes; have them create a poster that introduces them to the rest of the class. They can use pictures of themselves, their family, magazine pictures, etc. This poster should portray the learner’s life and introduce them to the rest of the class.

2. Terminology Notebook. From the beginning of the program, learners should purchase a three-ring binder with an ample amount of writing paper and alphabetic dividers. In this notebook, learners will begin a terminology notebook. Have learners write down all new terms they have

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Curriculum to Accompany Delmar’s Comprehensive Medical Assisting: Administrative and Clinical Competencies, 5E

learned in each chapter of the book, along with the definition to the terms on a separate sheet of paper. Have them file these sheets in the terminology notebook. They can use this notebook for studying for tests.

3. Assign the Critical Thinking boxes found on pgs. 8, 15 and 19 of the textbook.4. Assign the Certification Review questions 1-10 on pgs. 20-21 of the textbook.

5. Assign the CourseMate Quiz for Chapter 1. For any questions missed, learners should click on each remediation link to review the material.

6. Study Guide Exercises, Chapter 1.

Ideas for learners struggling with this material:

Direct learners to the StudyWare on the Premium Website. StudyWare is interactive software with learning activities and quizzes to help study key concepts and test their comprehension. Have learners practice key terms with the Flash Cards activity on StudyWare, Chapter 1. Additional learning materials include CourseMate and WebTutor.

Learners can make flash cards with new vocabulary words on the front and the definitions on the back.

Ideas for learners who are ahead and want to learn more: Have learners research career opportunities in the field of medical assistant. Have them inquire

about specialty areas they are able to work in. Have learners interview medical assistants in a practice to find out what personal qualities they

feel are needed to be a successful medical assistant. Have learners research the scope of work done by medical assistants.

The Adult Learner

The adult learner comes with a lot of personal experience. Have an open discussion about what they already know about the profession of medical assistant and about their expectations of the profession.

Chapter 2: Health Care Settings and the Health Care Team

Overview

Health care is a dynamic, stimulating industry that requires the medical assistant and other professionals to constantly develop new skills if they are to contribute to the team. Within the wide variety of health care facilities, the medical assistant has the capability of performing both administrative and clinical tasks. In this section, learners will examine the different health care settings and how the health care team operates to provide professional services to patients.

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Unit 1: Introduction to Medical Assisting and Health Professions

Learning Outcomes

1. Define, spell, and pronounce the key terms as presented in the glossary.

2. Critique the three primary medical management models.

3. Analyze the benefits and limitations of working in the different ambulatory health care settings.

4. Asses the role of managed care in the health care environment.

5. Describe the function of the health care team.

6. List and describe a minimum of 12 health care providers.

7. Research a minimum of three alternative health care specialists.

8. Compare a minimum of 12 allied health professionals.

9. Discuss the role of the medical assistant in ambulatory health care

10. Critique alternative therapies and disc their role in today’s health care setting.

11. Comment on the value of the medical assistant to the health care team.

12. Analyze the professional questions and apply them to the chapter’s content.

Learning Activities

(HW) Terminology Notebook

(ICA) Allied Health Care Activity

(ICA) Boutique Medical Practice

(HW) Critical Thinking #1, p. 27

(HW) Critical Thinking #2, p. 30

(ICA) Medical Specialties Activity

(ICA) Role of the Medical Assistant Activity

(HW) Physician Specialists Activity

(ICA) StudyWare Activity Championship Game, Chapter 2

(ICA) StudyWare Quiz, Chapter 2

(HW) CourseMate Quiz, Chapter 2

(HW) Certification Review, Chapter 2

(HW) Study Guide Exercises, Chapter 2

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Curriculum to Accompany Delmar’s Comprehensive Medical Assisting: Administrative and Clinical Competencies, 5E

Teaching Tip

Teachers need to remember that learners have different learning styles. Learners can be auditory learners, visual learners, or tactile learners. Teachers must make sure to incorporate into their lesson plan ways in which they are able to reach all learning styles.

The Adult Learner

The adult learner likes to know he or she is cared about. Get to know their names within the first few days of class. Let them introduce themselves the first day of class. Have the first person begin, and then have that person introduce the next person, and so on.

Initial Questions and Activities

In what type of health care setting does your own personal physician practice?

Answers to this question will vary from ambulatory, single practice, group practice, urgent care, to managed health care and the new boutique or concierge medical practice. List them on the board and have learners give you the advantages and disadvantages of each.

Have you ever been part of a team?

Answers to this will vary. List responses on the board and list the benefits of being on a team. Have learners present what assets they brought to the team. (The best working atmosphere is where everyone works in a team. It is very important for the medical assistant to become part of that team. The role of the medical assistant will vary depending on the facility where they are working. You may use only clinical skills or only administrative skills, or a combination of both. It is important to be professional in any position you hold.)

Other than a “medical doctor,” where else have you heard the word doctor used?

List responses on the board, there are three that are considered “doctor”. Doctor of Education (EdD), Doctor of Philosophy (PhD), Doctor of Psychology (PSYD).

What capacity does a medical assistant fulfill?

Answers will vary. List responses on the board; some examples include: receptionist, secretary, office manager, scheduler, screener, bookkeeper, insurance coder and biller, transcriptionist, patient educator, and clinical assistant. A great virtue to have is versatility.

Key Concepts References and Activities

Introduction pp. 22-24

(HW) Terminology Notebook

Ambulatory Health Care Settings pp. 24-2712

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Unit 1: Introduction to Medical Assisting and Health Professions

(ICA) Allied Health Care Activity

(ICA) Boutique Medical Practice

(HW) Critical Thinking #1, p. 27

The Health Care Team pp. 27-32

(HW) Critical Thinking #2, p. 30

Allied Health Professionals and Their Roles

pp. 32-36

(ICA) Medical Specialties Activity

(ICA) Role of the Medical Assistant Activity

(HW) Physician Specialists Activity

The Value of the Medical Assistant to the Health Care Team

p. 36

(ICA) StudyWare Activity Championship Game, Chapter 2

(ICA) StudyWare Quiz, Chapter 2

(HW) CourseMate Quiz, Chapter 2

(HW) Certification Review, Chapter 2

(HW) Study Guide Exercises, Chapter 2

(ICA) In-Class Activities

(IA) Allied Health Care Activity. Have learners research the different types of allied health care facilities. They should determine the benefits of working in each setting.

(GA) Boutique Medical Practice. Have learners work in groups of two. Have learners type in boutique or concierge medical practice in the search engine. Have learners answer the following questions: Where and when did boutique medicine begin? What is a retainer (that U.S. Sen. Bill Nelson, D-Florida, is speaking about)? Is boutique medical practice located in your state?

(IA) Medical Specialties Activity. Have learners research a medical specialty area of their choosing listed on Table 2-1 pages 29-30. The learner will need to include how long the medical doctor is in residency and type of patients would this type of specialty see on a given day. Does the medical doctor need to keep current on continuing education if so, how many CEUs per year?

(GA) Role of the Medical Assistant Activity. Have learners work in groups of three or four. Have each group select a different health care setting (single practice, group practice, specialist, urgent care, managed care, etc.) and have them define the role they will play in that setting.

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Curriculum to Accompany Delmar’s Comprehensive Medical Assisting: Administrative and Clinical Competencies, 5E

(GA) StudyWare Activity. Divide students into teams, and have them compete against each other using the Championship Game from Chapter 2.

(IA) StudyWare Quiz: Have students take the StudyWare Quiz for Chapter 2 to hand in for a grade.

Refer to the Instructor’s Manual, Chapter 2, for additional classroom activities, as time permits.

(ICD) In-Class Discussion

1. What is a PPO?

A PPO is a preferred provider organization in which providers network to offer discounts to employers and other purchasers of health insurance and agree to discounted fees for services.

2. What is an HMO? What are the benefits of an HMO?

An HMO is a health maintenance organization in which the health care setting provides a full range of health care services under one roof. The benefits of an HMO are to provide patients with health care at one facility. The patient may see one provider and then be referred to a specialist in the same setting.

3. What is “Boutique” or “Concierge” medical practice?

Boutique or concierge practices are emerging and growing with popularity. Providers are discouraged by their shrinking insurance reimbursement and managed care plans dictating what procedures and tests will be performed have turned to another avenue for providing health care. Patients who are disappointed in the quality of care received and frustrated by being bounced from one insurer to another as employers seek a cost reduction in their health care benefits are willing to pay the extra amount for the “concierge” care.

4. What type of care does “concierge” care generally offer patients?

The answers will vary, but items that may be addressed concierge care offer patients immediate access to their provider by phone 24 hours a day, seven days a week, convenient and unhurried appointments, unlimited email, fax, or phone consultation with their provider. Patient also has home or work visits as needed, coordination of any specialist referrals, friendly staff who understand a patient’s unique health needs and free parking.

5. Is there a cost for concierge or boutique medical practice?

Patients choosing this type of service will pay a set fee per year from $2,000 to $3,000 for one individual up to $5,000 to include spouse or $6,000 to include children. Patients are expected to carry major medical plan to cover referrals to specialists, hospitalization, and emergency care.

6. Describe some different allied health care professionals and their function.

Medical laboratory technologists analyze a variety of specimens. Health unit coordinators perform administrative duties. Nurses perform a variety of clinical tasks. Dietitians specialize in nutritional care for patients. Pharmacists prepare and dispense medications and medical supplies. Phlebotomists draw blood for laboratory testing. Physical therapists assist in the treatment of physically challenged patients.

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Unit 1: Introduction to Medical Assisting and Health Professions

Physician Assistants (Pas) provide diagnostic, therapeutic, and preventive health care services delegated by and under the supervision of the physicians and surgeons.

7. What value does a medical assistant hold for the health care team?

The medical assistant is communicator and liaison between provider, patient, hospital staff. They are the first to come in contact with the patient and they direct, inform, and guide patient.

(HW) Homework Assignments

1. Terminology Notebook. From the beginning of the program, learners should purchase a three-ring binder with an ample amount of writing paper and alphabetic dividers. In this notebook, learners will begin a terminology notebook. Have learners write down all new terms they have learned in each chapter of the book, along with the definition to the terms on a separate sheet of paper. Have them file these sheets in the terminology notebook. They can use this notebook for studying for tests.

2. Physician Specialists Activity. Have learners research physician specialists and determine if there is a specialty area in which they would like to work. Have them list the assets they possess that they would take to that particular specialist’s office.

3. Assign Critical Thinking boxes found on pgs. 27 and 30 of the textbook.4. Assign the Certification Review questions 1-10 on p. 38 of the textbook.

5. Assign the CourseMate Quiz for Chapter 2. For any questions missed, learners should click on each remediation link to review the material.

6. Study Guide Exercises, Chapter 2.

Ideas for learners struggling with this material:

Learners could visit the types of health care settings to see the differences between them. Have them take note of their differences so they can better understand.

Have learners make a list of all members of a health care team, then have them distinguish the duties performed by each team member.

Encourage learners to use the StudyWare exercises and quizzes to help study and practice the material.

Ideas for learners who are ahead and want to learn more:

Have learners research the impact of managed care in the health care setting and present their findings to the rest of the class.

Learners can research what makes a good team and create a poster using images and text to present their findings.

Learners can complete the Case Studies on p. 37.

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Curriculum to Accompany Delmar’s Comprehensive Medical Assisting: Administrative and Clinical Competencies, 5E

Chapter 3: History of Medicine

Overview

Medicine’s history leaves us with a rich heritage and a sound basis for the future of health care. It is always amazing how medicine has progressed. One day we will look on medical discoveries of this decade and be impressed by how much further medicine has advanced. In this section, learners will be given a quick review of the history of medicine.

Learning Outcomes

1. Define, spell, and pronounce the key terms as presented in the glossary.

2. Evaluate the effects of culture on medicine.

3. Paraphrase the role of religion, magic, and science in medicine’s history.

4. Describe how attitudes toward illness are manifested today.

5. List a minimum of three previously used common medical treatments.

6. Critique a minimum of three theories/practices of ancient medicine that are still prevalent today.

7. Name and describe the historical roles of medical specialists.

8. Summarize three major epidemics and their impact on medical care.

9. Analyze the role of women in medicine.

10. Trace the progression of medical education.

11. Name at least five significant contributions to medicine.

12. Describe a minimum of three recent developments in medicine.

13. Analyze the professionalism questions and apply them to the chapter’s content.

Learning Activities

(HW) Terminology Notebook

(HW) Culture in Medicine Activity

(ICA) The Role of Medical Specialists in History Activity

(HW) Critical Thinking, p. 44

(ICA) Historical Medical Treatments Activity

(HW) Recent Developments in Medicine Activity

(ICA) StudyWare Activity Championship Game, Chapter 316

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Unit 1: Introduction to Medical Assisting and Health Professions

(ICA) StudyWare Quiz, Chapter 3

(HW) CourseMate Quiz, Chapter 3

(HW) Certification Review, p. 53

(HW) Study Guide Exercises, Chapter 3

(ICA) Test Covering Chapters 1–3

Initial Questions and Activities

Are there any remedies that your mother or grandmother gave you for an illness you had when you were younger?

The answers will vary. Write them on the board. Find out some common ones and determine if they worked or not.

Key Concepts References and Activities

Introduction pp. 40-42

(HW) Terminology Notebook

Cultural Heritages in Medicine pp. 42-43

(HW) Culture in Medicine Activity

Medical Specialists in History pp. 43

(ICA) The Role of Medical Specialists in History Activity

History of Medical Education p. 43

(HW) Critical Thinking, p. 44

History of Attitudes Toward Illness pp. 44

Historical Medical Treatments pp. 44-47

(ICA) Historical Medical Treatments Activity

Significant Contributions to Medicine p. 48

Frontiers in Medicine pp. 48-51

(HW) Recent Developments in Medicine Activity

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(ICA) StudyWare Activity Championship Game, Chapter 3

(ICA) StudyWare Quiz, Chapter 3

(HW) CourseMate Quiz, Chapter 3

(HW) Certification Review, Chapter 3

(HW) Study Guide Exercises, Chapter 3

(ICA) Test Covering Chapters 1–3

(ICA) In-Class Activities

(IA) The Role of Medical Specialists in History Activity. Have learners go to the computer lab and research some of the historical medical specialists. Have them find out what their credentials were and how they obtained the credentials; how they diagnosed the illness or disease and how they treated it; how were they looked upon in their communities.

(GA) Historical Medical Treatments. Have learners work in groups of two. Have them research a medical condition and how historically it was diagnosed and treated.

(GA) StudyWare Activity: Divide students into teams, and have them compete against each other, using the Championship Game from Chapter 3.

(IA) StudyWare Quiz: Have students take the StudyWare Quiz for Chapter 3 to hand in for a grade.

Use the Test Bank on the Instructor Resources CD-ROM to create a test covering the material in Chapters 1–3, to test learners on their comprehension of this module’s content.

Refer to the Instructor’s Manual, Chapter 3, for additional Classroom Activities, as time permits.

(ICD) In-Class Discussion

1. How would a witch doctor or medicine man be treated in today’s society?

They would probably be an outcast in society today. The government would not allow some or most of their remedies.

2. List some of the medicines or vaccines that have been discovered and are still used today.

Some answers are penicillin, herbal medicine, small pox vaccine, MMR vaccine, chickenpox vaccine, DPT vaccine, anesthesia, insulin.

3. Discuss Case Study 3-1 on p. 51of the textbook.

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Brainstorm with the class. Refer to the Instructor’s Manual, for suggested answers to this case study. Invite students to role-play this scenario in front of the class, after your discussion.

4. Discuss procedures and medicines that have been discovered after year 2000.

Answers will vary; list the answers on the board. Examples include: Human genome map, chickenpox and Hepatitis A vaccines available, Combination vaccine-MMRV (measles-mumps- rubella and varicella), vaccine for adult “shingles” approved, diabetics using stem-cell therapy stop taking insulin, laser eye surgery and implantable lenses, needless injections for HIV patients, 64-slice cardiac CT scan, PillCam ESO, Medical Bluetooth, music therapy to name a few.

(HW) Homework Assignments

1. Terminology Notebook. From the beginning of the program, learners should purchase a three-ring binder with an ample amount of writing paper and alphabetic dividers. In this notebook, learners will begin a terminology notebook. Have learners write down all new terms they have learned in each chapter of the book along with the definition to the terms on a separate sheet of paper. Have them file these sheets in the terminology notebook. They can use this notebook for studying for tests.

2. Culture in Medicine Activity. Have learners pick one culture and one disease. Have them research how that culture treated that disease historically.

3. Recent Developments in Medicine Activity. Have learners pick a recent development and research the evolution of this development.

4. Assign Critical Thinking Box found on pg. 44 of the textbook.

5. Assign the Certification Review questions 1-10 on pg. 53 of the textbook.6. Assign the CourseMate Quiz for Chapter 3. For any questions missed, learners should click on

each remediation link to review the material.

7. Study Guide Exercises, Chapter 3.

Ideas for learners struggling with the material: Encourage learners to use the StudyWare exercises and quizzes to help study and practice the material.

Ideas for learners who are ahead and want to learn more: Have learners complete CourseMate and Webtutor.

This project was funded at $3,000,000 (100% of its total cost) from a grant awarded under the Trade Adjustment Assistance Community College and Career Training Grants, as implemented by the U.S. Department of Labor’s Employment and Training Administration. Rogue Community College is an equal opportunity employer/program. Auxiliary aids and services, alternate form and language services are available to individuals with disabilities and limited English proficiency free of cost upon request.

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This work is licensed under a Creative Commons Attribution 4.0 International License.

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