A storm is on the horizon for Tech Distributors

And we have a

Perfect Solution..!!

Large System Integrators

Small Services Vendors or SIs

1.6 Trillion Enterprise Technology ecosystem, from OEMs to Consultants

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OEMs

& ISVs

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Distris/ VADs/ VARs

a a

Managed Services

Providers

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Individual Consultants

The Canvas: Enablers of Internet

500K Players across India 15 Million Companies Worldwide

70K Product Makers and Growing 400 Million Employments Worldwide

The Storm: How and why…?Business Trends shaking well built, decades old structures

Shrinking MarginsCompetitive threats from old and new players and continuously lowered margins

OEM MandatesEver increasing mandate numbers / commits, continuously challenging what’s possible

Changing Tech LandscapeNewer technologies, Niche Solutions and New OEMs making the scene complex to manage

Mobility & IoTThe technologies changing the solutions and

services landscape and increasing complexity

On-Demand EconomyStakeholders expecting variable cost models and

agile engagements with vendors

The Future of WorkChanging world with emergence of Mobile Worker

and On Demand Talent available worldwide

The Challenges affecting numbers The Trends building complexities

The Voice across the EcosystemThe need outline across the ecosystem better Connect.

Training, Certifications, Skill Augmentation

Independent Consultants

Improving bottom-line and mapping tech trends

Distributors

Expanding solutions and services capabilities

Small SIsExpand channels reach &

mindshare to sell more

OEMs

Build on the skill gaps and optimize cost

MSPs

Recruiting right people, with right skills and geographical spread

Large SIs

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We are a Marketplace for SkillsAnd your Crowdsourcing API for Enterprise Technology skills

Effective distribution of L1,

L2, L3 Support Services

Capabilities across geographies and

countries

Time flexible freelance

consultants for on demand access to

skills, available 24X7 for remote

and online support

Immediate coverage to 23

countries in Emerging Markets across Asia, Africa,

Middle East and Australia

Immediate access to 700+OEM Skills

of various expertise levels and Project Management with

possibility to further training

5100 Services Partners

43,000 Freelance Consultants

23 Countries700+ OEM

Skills

Value Delivery MechanismAcross the stakeholders, enabling Connect and supervising transaction

Listing

Categorization

Profiling

Rating

Aggregation

Scoping

Estimation

Signoff

Management Accounting

Forecasting Enabling

Reports

Supplier Side: Vendors Buyer Side: SIs

Helping navigate the stormClearly defined Impact with Unique Value Delivery Model for each areas

Possibility of skills to be available for

delivery, means don’t refuse any

request.

Increase your services coverage

across geographies & Technologies

200% 99%

Optimization of Cost of Delivery by

engaging local resources for deployment.

40%

Cost and Efforts reduction for

recruitment of Technical

Specialists.

75%

Service Coverage Skill Depth Services Delivery Recruitment

What are we deliveringServices Portfolio covering Complete Life Cycle of Technology Operations

Unisourcing

•Talent-As-A-Service

•Recruitment Services (Short Term, Contract, Long Term)

•Vendor Aggregation Services (Multi County, Multi Geo Environment)

Virtual Delivery Center

•SAP

•Cloud & Virtualization (NetApp, Citrix, EMC, VMWare)

•Unified Communication (Cisco, Avaya, Skype)

•Security Products (Fortinet, McAfee, Symantec)

FirstMod

•Prototype Design & Development

•Ecommerce/McommercePlatform Development

•Mobile Application Development

Consulting & Audits

Planning, Budgeting &

ManagingDesign

Installation and

customization

Operations & Maintenance

Training and Optimization

Delivered via options

How do we engage?Agile Commercial Engagement Models to align for business enablement

Remote Support Ticket Based SOW Based Time Based

Onsite/Field Support SOW Based Time based (Per day etc)

Professional Services Short Term Long Term

Project Based Services Short Term Long Term

Our PresenceOur Presence Around the world & a great start in India

Engaging with DistributorsContributing and Empowering to solve these perennial problems

AMC & RMA

Challenges with

OEMs

Channels Mindshare

Channels

Tactical market outreach, sales & support, as compared to Distis, to help generate more leads and reach more opportunities

Mindshare

Increased mindshare of Decision makers, with more support partners and expert personnel on ground to push the case.

AMC & RMA

Effective logistics and partner network along with standard process and Repair offerings to handle the End to end AMC & RMA fulfilment

How do we deliver: ChannelsThe crowdsourced Delivery Framework with end to end visibility and control

1

2

3

45

Regional EventsTargeted towards awareness of products and solutions portfolio of the OEMs

Channel Development ProgramsCreating schemes to identify and build new channel

partners across regions

Marketing EnablementAiding the marketing & information management strategy

to target pain areas of partners

Increased Service EnablementIncreased availability of services vendors,

creating easier & faster deployments

Increased Channel ExplorationReaching out to more partners with products

Portfolio building up funnel

How do we deliver: MindshareThe crowdsourced Delivery Framework with end to end visibility and control

By BrandEngagement

By BrandAwarenessCampaigning about the

tech leadership and product roadmap with

end users

Building up campaigns for increasing

technology knowhow of the brand & products

Pushing certifications and training to

individuals to increase product advocacy

among users

Creating channels for ongoing communication to users about products

and tech leadership

Recommending roadmap for brand

recognition by engaging target user community

Online campaigns and engagement for

increased awareness of products

How do we deliver: AMC & RMAThe crowdsourced Delivery Framework with end to end visibility and control

Service Management Processes

Affiliates & Logistics

Test, Repair, Store and Manage

Value Delivery & Tracking

Establishing Processes with ownership,

accountability and responsibility

Planning and contracting for affiliates to handle

the processes. Logistics partner in place with KPIs

& SLA.

Facilitating central warehousing/storage of equipment's/parts, Test, Repair and management

of inventory

Region wide kickoff of services with operations rollout. Includes Tech for real time reporting and

tracking.

Telephony solutions from Avaya, Cisco, UC & Collaboration solutions from Avaya, Cisco, Microsoft

Voice & Collaboration

Data & Wireless

Contact Centers & Applications

Clouds, Platforms and Storage

End User Computing

Technologies in FocusThe established and emerging Technologies Expertise, available On-Demand.

Network products from Cisco, Juniper. Wireless products from

Contact Center solutions from Aspect, Avaya, Cisco. Enterprise applications for ITSM, BI & Analytics

Private cloud deployments on IBM/HP/Dell Platforms, Third party clouds like CA. Storage solutions from Netapp

End user tech support, End User Apps, End user Security, DLP, User Audits, HDD Hardening

End User Support

Platforms & Clouds

Unified Comms

Wired & Wireless Networks

Enterprise Apps

SecurityAudits &

Compliance

ConsultingApplication

Development

Mobile & BYOD

Global Skill MatrixSpread across Technologies & OEMS, to reduce burdon on your internal skill plan

62% 24% 8% 6%

Level 1 Level 2 Level 3 PM

Some facts to assureSome numbers to enforce We are building up to scale exponentially

50,000+ Freelance and skill technology resources across skill

areas which can be cross skilled to enable service presence and

mindshare by pushing trainings and certifications

Ready Test, Repair & Storage capabilities through 3 regional partners in Mumbai, Delhi and

Ahmedabad. Can be extended to all major Metros in India

Tie up with Logistics companies for SLA based spare parts delivery,

ensuring customer commitment for resolution time.

Engaged partner network across India covering 640 of the 688 Districts in India to extend as

Channel Partner Or Service Partner

Capability to deliver Support with Same Business Day and 8 Hours

SLA across all states in the country for L1 skills.

Immediate areas to engagePossible areas to collaborate for a strategic & measurable outcome

Services

Services partnerships and SLA delivery across India

Strategy

Thoughts to build up and establish India wide

recognition

Marketing

Outreach to decision makers to support target numbers

AMC

End to end AMC service support with logistics

Channels

Build channel development roadmap and offerings

The value to End CustomersWhy are we at the forefront to Iron the Creases & Optimize Cost of Delivery

Expand the knowledge base with trained

employees on the best of the products &

technologies

Expand the scope of services portfolio with

skill augmentation

Explore new products, new solutions and

technologies that are trending worldwide, totally on Demand

Explore new geographies for your business

functions & Delivery

Empower Services Delivery teams with tools & processes to deliver the customer

satisfaction

Empower Sales teams with design &

solutioning abilities across domains

EMPOWEREXPLORE EXPAND

A Possible Roadmap for DistributorsHow do we propose to deliver Value & Optimization for the engagement

Strategic ReachoutEfforts and activities to build

more Sales Channels & Services Partners to sales and

funnel improvement

Optimization OfferingProcess outsourcing for managing RMA & AMC, including Repair of

equipment's at our labs

Outreach to New Market

Effective outreach to new market, new solutions and OEMs, to build

on the mindshare and marketsharefor emerging products

“There are routes not to be followed,

armies not to be attacked,

citadels not to be besieged,

territory not to be fought over.”

Sun Tzu, "The Art of War"

Reach us at:

Oxxus Technologies Private Limited

1207, Real Tech Park,

Sector 30A, Vashi, Navi Mumbai – 400 703

Ph. +91 22 27815811 | Email: contact@uniserved.com | Web: www.uniserved.com

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