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Unica Competence FactsheetCovering you at every step of the Unica Solutions Lifecycle
Customer Centria (CC) is a global multi-channel customer engagement and experience company that enables enterprises in their customer engagement
strategies by powering them with customer-centric products, solutions, services and consulting. We specialise in business consulting and professional
services on the IBM Unica Enterprise Marketing Management Suite by marrying that with our industry domain expertise. Our portfolio includes a
varied array of clients globally such as Godrej, Videocon Mobile Services, Telecom New Zealand*, AIS-Thailand*, DBS Bank, OCBC Bank-Singapore,
Tullo Marshall Warren-United Kingdom among many others.
Get the differentiated edge in Unica
with Customer Centria
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We serve as a one-stop shop for all services pertaining to Unica.
We are full-fledged Unica solution provider with an in-house dedicated team
with expertise on the entire IBM Unica Enterprise Marketing Management
suite.
Our blended engagement model is a mix of onsite consulting and offshore
delivery, resulting in faster turnaround times, quicker user adoption of
technology and smoother change management.
Our proprietary integration connectors and web services ensure that specific
Unica applications co-exist with and communicate between most legacy and
infrastructure systems.
We offer fast-track execution using the proven Unica implementation
approach and methodology.
customer centriaThe Customer Engagement & Experience Company
Proof Of
Concept
DesignImplementation
Continuous
Support
Rollout
IndustriesMulti-Channel
Execution
IBM Unica
Solutions
Banking &
Financial Services
Insurance
Telecom
Retail
Travel & Hospitality
Consumer Goods
Direct Mailers
ATM/Kiosk
Internet
Virtual
Mobile
IVR
Customer Centria and IBM –A long lasting relationship
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CC has partnered with IBM in over 13 Unica engagements across the world in various industries.
CC's most innovative Unica solution - GoJiyo, was amongst the top three global finalists at the
IBM Unica MIS Berlin 2011 event.
Global Experience and Presence at Access
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Global footprint with offices in India, USA, Singapore and Australia.
Over 1200 man-years of collective global experience with highly skilled employees from
Fortune 500 companies backed by cross-industry experience.
Access to global consulting talent, flexible engagement models and proprietary
implementation integration tools, with global quality standards.
Success Stories – Powered by Customer Centria and IBM Unica
Campaign
Interact
NetInsight
Marketing Operations
Detect
Leads
Customer Insight
Predictive
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India's largest bank shifts from its conventional methods of communication to a customer-centric
campaign management with the help of Customer Centria.
Tullo Marshall Warren (TMW), a leading direct marketing company in Europe, integrates IBM
Unica with its existing campaign management infrastructure to achieve higher campaign velocity.
OCBC, Singapore's oldest bank uses IBM Unica to centralise its marketing processes – from
initiation to delivery.
Godrej, a USD 3.3 billion multi-category conglomerate, co-creates India's 1st and largest 3D
virtual world www.gojiyo.com powered by Unica.
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http://www.customercentria.com
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Email our UNICA SPECIALIST at [email protected]
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