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VOLUME 1 - ISSUE 4 2005 www.rerogers.com Understanding Material Handling Procedures . . . . . . . . . . .1 Customs Updates . . . . . . . . . . . . .2 Operations Notes . . . . . . . . . . . . .3 Calendar of Events . . . . . . . . . . . .4 Scenes from OTC . . . . . . . . . . . . .6 Packing List Rogers Worldwide 23900 Hawthorne Blvd., Suite 200 Torrance, CA 90505 Exclusively for the Partners & Offices of the Rogers Worldwide Group T hose new to exhibiting in the U.S. find it difficult to under- stand how the cost to deliver freight from the dock to the stand can sometimes be high- er than the ocean freight costs to transport the materials to the U.S. The answer lies in general contrac- tor exclusivity and a history of trade union intervention. Both factors have resulted in higher labor costs and contributed to the higher cost of material handling services as compared to the same services rendered outside of the U.S. When international shipments arrive at exhibition halls outside of the U.S., they are generally unloaded, delivered to the stand, lifted into place, unpacked and empties removed to storage by the freight forwarder who has handled the shipment from its point of ori- gin. Exhibitors receive one invoice from one company for door to stand service. In the U.S., ship- ments arrive to the convention center and are automatically given over to the officially appointed and exclusive general contractor. Exhibitors receive two invoices; continued on page 2 In contrast to the material handling systems established decades ago in the U.S., proce- dures in Europe, Asia, the Middle East and elsewhere universally favor a “right to work” attitude. In other words, exhibitors, freight forwarders and lifting contractors are allowed and encouraged to work simultaneously along side one another in a non-exclusive environment. The result is lower costs, the exhibitor’s ability to pick and choose among individual serv- ices and service providers and more control over the process by the freight forwarder and ultimate- ly the exhibitor. one from the freight forwarder and one from the general contrac- tor. Exhibitors at international shows customarily choose among the different types of material han- dling services offered by the con- tractors. For example, the invoices are often itemized with individual charges for loading/unloading (from the vehicle), delivery to the stand, lifting (to position while in the stand), unpacking (removal of exhibit materials from crates), and storage of empties. The exhibitor can pay for only those services he uses. In the U.S. exhibitors pay one all-inclusive price for unload- General contractor exclusivity and trade union intervention have contributed to a higher cost of material handling services in the U.S. Understanding Material Handling Procedures

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Page 1: Understanding Material Handling Procedures T - R. E. … · Material Handling Procedures ( from pg 1) ... availability of labor for material handling is one ... The length of time

V O L U M E 1 - I S S U E 4 2 0 0 5

w w w . r e r o g e r s . c o m

Understanding Material Handling Procedures . . . . . . . . . . .1Customs Updates . . . . . . . . . . . . .2Operations Notes . . . . . . . . . . . . .3Calendar of Events . . . . . . . . . . . .4Scenes from OTC . . . . . . . . . . . . .6

P a c k i n g L i s t

Rogers Worldwide23900 Hawthorne Blvd., Suite 200Torrance, CA 90505

Exclusively for the Partners & Offices of the Rogers Worldwide Group T

hose new to exhibiting in theU.S. find it difficult to under-stand how the cost to deliverfreight from the dock to thestand can sometimes be high-

er than the ocean freight costs totransport the materials to the U.S.The answer lies in general contrac-tor exclusivity and a history oftrade union intervention. Bothfactors have resulted in higherlabor costs and contributed to thehigher cost of material handlingservices as compared to the sameservices rendered outside of theU.S.

When international shipmentsarrive at exhibition halls outside ofthe U.S., they are generallyunloaded, delivered to the stand,lifted into place, unpacked andempties removed to storage by thefreight forwarder who has handledthe shipment from its point of ori-gin. Exhibitors receive one invoicefrom one company for door tostand service. In the U.S., ship-ments arrive to the conventioncenter and are automatically givenover to the officially appointedand exclusive general contractor.Exhibitors receive two invoices;

continued on page 2

In contrast to the materialhandling systems establisheddecades ago in the U.S., proce-dures in Europe, Asia, the MiddleEast and elsewhere universallyfavor a “right to work” attitude.In other words, exhibitors, freightforwarders and lifting contractorsare allowed and encouraged towork simultaneously along sideone another in a non-exclusiveenvironment. The result is lowercosts, the exhibitor’s ability to pickand choose among individual serv-ices and service providers andmore control over the process bythe freight forwarder and ultimate-ly the exhibitor.

one from the freight forwarderand one from the general contrac-tor.

Exhibitors at internationalshows customarily choose amongthe different types of material han-dling services offered by the con-tractors. For example, the invoicesare often itemized with individualcharges for loading/unloading(from the vehicle), delivery to thestand, lifting (to position while inthe stand), unpacking (removal ofexhibit materials from crates), andstorage of empties. The exhibitorcan pay for only those services heuses. In the U.S. exhibitors payone all-inclusive price for unload-

General contractor exclusivity and trade unionintervention have contributed to a higher cost of

material handling services in the U.S.

Understanding MaterialHandling Procedures

Page 2: Understanding Material Handling Procedures T - R. E. … · Material Handling Procedures ( from pg 1) ... availability of labor for material handling is one ... The length of time

2 G L O B A L G L I M P S E

Our StaffRon Burchett, PresidentTel: 310-791-2469Cell: 310-940-4601LOS ANGELES

Jeanette Mucha, Director ofSales, Chicago ManagerTel: 847-806-9200, ext. 226Cell: 847-970-8017CHICAGO

Dave Williams, CFOTel: 310-791-2462Cell: 310-940-4604LOS ANGELES

Michelle BrunoDirector of MarketingTel: 801-273-0401Cell: 801-520-0797SALT LAKE CITY

Mireya Bolanos Export Operations SpecialistTel: 310-378-4888LOS ANGELES

Wandy OrtizImport SupervisorTel: 847-806-9200, ext. 225Cell: 847-970-8016CHICAGO

Natalie BlainMarketing Support SpecialistTel: 310-791-2440LOS ANGELES

Ker GarinInternal Sales SpecialistTel: 310-378-4888LOS ANGELES

Sherri PelcBroker/Operations SpecialistTel: 702-648-8866LAS VEGAS

Sherry HuangImport Operations SpecialistTel: 847-806-9200CHICAGO

Nancy TrittauImport Operations SpecialistTel: 847-806-9200CHICAGO

Hiromi KumagaiAccountantTel: 310-378-4888LOS ANGELES

Tony Lear, European LiaisonTel: (49) 4408-8659Fax: (49) 4408-808871E-mail: [email protected]

Global Glimpse™ is published by Rogers Worldwide,

23900 Hawthorne Blvd., Suite 200,Torrance, CA 90505.

Questions and comments can be forwarded via e-mail to

Michelle Bruno, Director of Marketing,Rogers Worldwide at [email protected]

or by telephone at (801) 273-0401.This publication can also be viewed on

our web site at: www.rerogers.com

© Rogers Worldwide 2005

Material Handling Procedures ( from pg 1)

ing, delivery to the stand and storage of emp-ties whether they require the services or not.

Outside the U.S., the low cost and highavailability of labor for material handling is onefactor that contributes to the flexibility of theprocess. The absence of organized labor todrive labor costs upward and the relativelyhigher unemployment in many countries pro-vides a steady source of workers for materialhandling services. The opposite situation existsin the U.S. where some labor markets are tightand trade unions drive wages effectivelyupwards.

In the U.S., the general contractoris most often a one-stop shop for everything from freight to

furniture to displays.

The length of time given for move-in andmove-out of the events is another factor thatinfluences the costs of the material handlingprocedure. At large events overseas, the move-in periods can be several weeks. In the U.S.,the period is often shortened to a few days. Inthe U.S. the move-in and move-out periods aremuch shorter, forcing the process to becomemore highly organized necessitating or at leastsetting the stage for, the use of one exclusivecontractor.

There are trade-offs associated with theflexible material handling systems installed atoverseas events. While exhibitors can pick andchoose among different material handling serv-ices, they may end up paying more for otherservices such as furniture rental or booth deco-ration. And, while they are able to contractwith different service providers, they may notwant to for convenience sake. Americansexhibiting outside of the U.S. are often frustrat-ed at having to deal with multiple companieson site. In the U.S., the general contractor ismost often a one-stop shop for everything fromfreight to furniture to displays.

Freight forwarders are often the best sourcefor information on the procedures and unionarrangements in a particular exhibit hall. Call ore-mail Rogers Worldwide with any questionsyou may have.

U.S. travelers to Canada,Mexico, the Caribbean andBermuda will need passports

to return to the United States by2008 under a new terrorism preven-tion policy. The Western HemisphereTravel Initiative, to be phased in by2008 in three proposed stages, willalso require nationals of those coun-tries and territories to present pass-ports when entering the UnitedStates.

Many North American cross-bor-der travelers to and from the UnitedStates and Canada now need onlydrivers’ licenses or other identifica-tion. But from Dec. 31, 2007, pass-ports or their equivalent will be theonly documents accepted under theIntelligence Reform and TerrorismPrevention Act of 2004.

Under a proposed timetable thatwill be formalized later this year aftera public review period, the passportrule will be imposed on air and seatravel to and from the Caribbean,Bermuda and Central and SouthAmerica on Dec. 31, 2005. It will beextended to Canada and Mexico onDec. 31, 2006.

Customs Updates

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3V O L U M E 1 I S S U E 4

Operations Notes

Use of Harmonized NumbersPlease pay special attention to the

correctness and inclusion of harmo-nized tariff numbers on your com-mercial invoices. If the shipment hasbeen shipped to the show previouslythrough Rogers Worldwide, let usknow and we can look up harmo-nized numbers from the previousyear. Including the harmonized num-bers guarantees the speed and likeli-hood of on time clearance.

Ship EarlyWith port congestion and delays

still posing a major challenge, observ-ing the deadlines for arrival listed inthe Rogers Worldwide shippinginstructions is becoming extremelyimportant for guaranteeing on timedeliveries especially with oceanfreight shipments on through bills oflading. Most freight can be deliveredto the drayage contractor’s warehouseseveral weeks in advance. Please urgeexhibitors to ship early to avoid suchdelays.

U.S. Customs Stops CommercialMerchandise Transport inPersonal Vehicles

It was common practice for manyyears for exhibitors entering the U.S.

from Canada to rent a private truckor throw their pop-up displays in theback of the car. This practice has beenprohibited by U.S. Customs.Authorities no longer allow the trans-port of commercial items such asexhibits in vehicles other than com-mercial vehicles.

Spotlight on Las Vegas AirFreight

It has become easier and faster toclear air freight shipments bound forshows in Las Vegas if they are termi-nated in Las Vegas. In the past someair shipments terminated in LosAngeles and clearance was performedthere. This is generally true for oceanfreight shipments to Las Vegasalthough it is best to consult theRogers Worldwide shipping instruc-tions for advice on using a throughsteamship line bill of lading for LasVegas or any port prior to shipping.

Old Empty Labels Pose Problems on Site

Take care to remove old emptystickers from crates and boxes priorto shipping to the U.S. The use of anempty sticker at a U.S. show indi-cates to the general service contractorto remove the box from the show

floor and place it into storage.During the recent OffshoreTechnology Conference move-in,some boxes were retired to storagebefore they were unpacked becauseexhibitors left empty stickers from theprevious show attached.

Loose Pieces Cause DeliveryErrors

A recent shipment of 174 cartonsfor the Food Marketing Instituteshow arrived in an ocean freight con-solidation as floor loaded individualpieces. When the freight was de-con-tainerized, the boxes were palletizedand the piece count noted by thetrucking company and the drayagecontractor upon delivery to show sitewas changed to four pieces (referringto the number of pallets). When theexhibitors arrived on site and it wasdiscovered that 1 box from the origi-nal shipment of 174 pieces was miss-ing, it was impossible to determinewhere to look, i.e. the container sta-tion, the trucking company ware-house or the show site. In addition tothe handling difficulties, the drayagecharges are much higher at the con-tractor’s warehouse or on show sitefor loose freight than for skidded orcontainerized cargo. To reduce costsand ensure that all freight is account-ed for, please employ the followingpractices:● Carefully mark the bills of lading

with the total piece count.● It is preferable to palletize or

crate cargo in an ocean containerto make handling easier

● Because the shipment is oftenbroken apart, list the number ofindividual pieces as well as thenumber of pallets as follows: 4pallets S.T.C. 174 pieces.

● The money saved by floor load-ing boxes in the ocean containermay be consumed at the otherend in costly searches for missingpieces and additional drayagecosts.

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4 G L O B A L G L I M P S E

Calendar of EventsMAY Show City State Status1-3 All Things Organic '05 Chicago IL Sole Official

1-3 FMI '05 Chicago IL Sole Official

1-3 Spring Fancy Food '05 Chicago IL Sole Official

1-3 United Produce Expo '05 Chicago IL Sole Official

1-3 US Food Export Showcase '05 Chicago IL Sole Official

1-4 AOCS '05 Salt Lake City Salt Lake City UT Independent

2-5 OTC '05 Houston TX Sole Official

2-4 ITS America '05 Phoenix AZ Independent

3-6 Coverings '05 Orlando FL Independent

4-5 Nepcon East/Electro/Assembly East '05 Boston MA Sole Official

4-6 Billing & OSS World '05 Philadelphia PA Independent

2-7 HD '05 (Hospitality Design) Las Vegas NV Independent

9-13 AISTech '05 Charlotte NC Sole Official

9-12 Money Show/Las Vegas '05 Las Vegas NV Recommended

10-12 Kitchen/Bath '05 Las Vegas NV Sole Official

10-12 Pharma Discovery '05 Washington DC Sole Official

10-12 Media-Tech Expo '05 Las Vegas NV Independent

10-12 Packaging Services Expo '05 Rosemont IL Recommended

11-12 Powder & Bulk Solids Southeast '05 Atlanta GA Sole Official

12-14 Midwest Vision Congress & Expo '05 Rosemont IL Sole Official

14-17 Intl Contemporary Furniture Fair '05 New York NY Independent

14-17 American Society of Clinical Oncology '05 Orlando FL Independent

15-18 Windpower '05 Denver CO Independent

15-18 National Stationery Show '05 New York NY Independent

15-19 Interwire '05 Atlanta GA Independent

15-18 INTA '05 Intl Trademark Assn San Diego CA Independent

17-19 National Hardware Show '05 Las Vegas NV Sole Official

17-10 Vision Show West '05 San Jose CA Recommended

17-19 Las Vegas Gourmet Housewares Show '05 Las Vegas NV Sole Official

17-19 AIIM '05 Philadelphia PA Independent

18-20 E3 '05 Los Angeles CA Sole Official

18-19 Auto Interiors Show '05 Detroit MI Independent

19-21 AIA '05 Las Vegas NV Independent

21-24 NRA '05 Chicago IL Independent

21-26 APA '05 Atlanta GA Independent

22-23 Spa & Resort Expo/Medical Spa East '05 New York NY Sole Official

23-25 JPMA '05 Orlando FL Sole Official

24-25 Security & Systems Solutions Expo '05 New York NY Sole Official

24-25 Incentive Show '05 New York NY Sole Official

24-26 SID '05 Boston MA Independent

24-26 SPS Electric Automation '05 Rosemont IL Recommended

25-26 AM Expo '05 Greenville SC Sole Official

29 - 6/3 NAFSA '05 Seattle WA Recommended

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5V O L U M E 1 I S S U E 4

JUNE Show City State Status1-3 Oceanology Intl Americas '05 New Orleans LA Independent

3-5 BookExpo America '05 New York NY Sole Official

3-7 JCK Show Las Vegas '05 Las Vegas NV Sole Official

3-4 Cine Gear Expo '05 Burbank CA Independent

6-8 ILTA '05 Houston TX Independent

7-9 Supercomm '05 Chicago IL Independent

8-10 Infocomm International '05 Las Vegas NV Sole Official

9-11 World Pork Expo '05 Des Moines IA Recommended

12-16 AWWA '05 San Francisco CA Sole Official

13-15 NeoCon '05 Chicago IL Sole Official

13-15 MD&M East '05 New York NY Independent

19-22 BIO '05 Philadelphia PA Independent

20-22 Trade for Thailand Chicago IL Independent

21-22 Buildings NY '05 New York NY Sole Official

26-28 Southwest Foodservice Expo '05 Dallas TX Sole Official

JULY Show City State Status10-12 Summer Fancy Food '05 New York NY Sole Official

15-17 CHA '05 (Summer) Rosemont IL Sole Official

16-20 IFT '05 New Orleans LA Independent

18-20 IBC Cardiac Safety '05 Reston VA Independent

19-21 Americas Security Expo '05 Miami Beach FL Recommended

20-22 MAATS '05 Las Vegas NV Sole Official

20-27 Chicago Gift & Home Market '05 (Summer) Chicago IL Sole Official

22-24 California Gift Show (Summer) '05 Los Angeles CA Sole Official

22-25 Temporaries @ LA Mart (Summer) Los Angeles CA Sole Official

24-28 AACC '05 Orlando FL Independent

27-31 ANA World's Fair of Money '05 San Francisco CA Sole Official

AUGUST Show City State Status2-4 Siggraph '05 Los Angeles CA Independent

5-9 AWFS Fair '05 Anaheim CA Independent

11-14 Outdoor Retailer Summer Market '05 Salt Lake City UT Sole Official

20-22 Western Foodservice & Hospitality Expo '05 Los Angeles CA Sole Official

24-25 ISC Expo East '05 New York NY Sole Official

25-27 Health & Fitness Business '05 Denver CO Sole Official

28-29 West Coast Jewelry Show '05 Los Angeles CA Independent

STATUS DEFINITIONS:

Sole Official: Designated by organizer as official customs broker and international freight forwarder for the exhibition.Recommended: Designated exclusively by the venue or drayage company with access to the exhibitor list.Independent: No official status, however, will be providing services to the exhibition.

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May 2-5, 2005Reliant Center, Houston, Texas