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Understanding Health Care Denials as Violations of Standards of Care Tracy Weitz, PhD, MPA Susan Berke Fogel, JD Jamie Brooks, JD

Understanding Health Care Denials as Violations of Standards of Care

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Understanding Health Care Denials as Violations of Standards of Care. Tracy Weitz, PhD, MPA Susan Berke Fogel, JD Jamie Brooks, JD. Today’s Presentation. Brief Review Overall Project Goal Team Project Design Examples of Denials that Violate Standards of Care Recommendations - PowerPoint PPT Presentation

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Page 1: Understanding Health Care Denials as Violations of Standards of Care

Understanding Health Care Denials as Violations of Standards of Care

Tracy Weitz, PhD, MPA

Susan Berke Fogel, JD

Jamie Brooks, JD

Page 2: Understanding Health Care Denials as Violations of Standards of Care

Today’s Presentation

Brief Review Overall Project Goal Team Project Design

Examples of Denials that Violate Standards of Care

Recommendations How to talk about health care refusals Policy directions

Page 3: Understanding Health Care Denials as Violations of Standards of Care

The Standards of Care Project: Restrictions on Women’s Health

Goal: To investigate and document whether and to what extent denials of health care and information conflict with professionally-developed, accepted medical standards of care, and to analyze the potential medical and health consequences on patients.

Page 4: Understanding Health Care Denials as Violations of Standards of Care

Project Team

National Health Law Program (NHeLP)* Susan Berke Fogel, JD Jamie Brooks, JD

University of California, San Francisco Tracy Weitz, PhD, MPA

Public Interest Media Group Susan Lamontagne Adrienne Verrilli

*Lourdes Rivera, JD, resigned from project 11/07

Page 5: Understanding Health Care Denials as Violations of Standards of Care

National Advisory Group

Judy Ann Bigby, MDMassachusetts Dept. of Health[Internal Medicine]

Marcelle Ivonne Cedars, MDUniversity of California, San Francisco[Ob/Gyn nand Infertility]

Don Downing RPhUniversity of Washington[Pharmacy]

Timothy Johnson, MDUniversity of Michigan[Ob/Gyn and Maternal Fetal Medicine]

E. Bimla Schwarz, MD, MSUniversity of Pittsburgh[Internal Medicine]

Robyn Shapiro, JDMedical College of Wisconsin[Health Law Ethics]

R. William Soller, PhDUniversity of California, San Francisco[Pharmacy]

Sara Rosenbaum, JDGeorge Washington University[Health Law]

Nada L. Stotland, MD, MPHRush Medical College[Psychiatry]

Carol S. Weisman, PhDPennsylvania State University College of Medicine[Health Services Research]

Nancy F. Woods, PhD, RN, FAANUniversity of Washington[Nursing]

Sophia Yen, MDStanford Medical Center[Pediatrics]

Page 6: Understanding Health Care Denials as Violations of Standards of Care

Overall Project Design

Technical medical reportHow to talk about the issues

included in the reportDissemination of findings to the

health care professional community

Page 7: Understanding Health Care Denials as Violations of Standards of Care

Report Components

Provide a new framework for examining health care refusals Locate heath care refusals within the evolution of

health care in the U.S.

Review the religious and ideologically based restrictions and denials of care

Evaluate the effects of denials of care for women with health conditions necessitating information and services

Make policy recommendations

Page 8: Understanding Health Care Denials as Violations of Standards of Care

Current Framework

Current frame for “conscience clauses” Conflict between health care providers rights of

conscience and patient’s right to exercise autonomy

Contest of moral perspectives Fails to recognize that health care is unique

Decontexualization promotes issue as a philosophical debate without tangible results

Page 9: Understanding Health Care Denials as Violations of Standards of Care

Health Care is Unique

Practicing medicine, providing nursing care, or distributing drugs without a license are forbidden by law

Patients can only obtain certain care from professionals who are extended that privilege by the state

Information and services, therefore, do not take place in an open marketplace

Information and services occur in relationships created by law as inherently unequal

Page 10: Understanding Health Care Denials as Violations of Standards of Care

Trends in Health Care

Evidence-based practice Patient-centeredness Prevention

Transforming the provider-patient relationship to optimize health, broadly defined as a state of complete physical, mental and social well-being and not merely the absence of disease or infirmity

Page 11: Understanding Health Care Denials as Violations of Standards of Care

Standards of Care

The practices that are medically necessary and services that any practitioner under any circumstances should be expected to render

Requires that all health care professionals provide information and care consistent with the highest standards of scientific evidence, based on individual patient need, and with the goal of maximizing wellness

Page 12: Understanding Health Care Denials as Violations of Standards of Care

New Framework

The patient need for information or care includes a general claim to the information and/or services necessary to achieve health and well-being.

Denial of health care information and services can be examined using the lenses being employed to assess health care quality generally: evidence-based practice, patient-centeredness, and prevention.

Health care denials are understood as violations of the standard of care rather than as moral contests.

Page 13: Understanding Health Care Denials as Violations of Standards of Care

Sources of Restriction

Individual conscience clauses Statutory/regulatory shields from liability First introduced in 1970’s regarding abortion Current broadly worded laws regarding anything

“objectionable”

Politically-driven Linking funding to promotion of particular type of

care provision or information gag

Institutional Religious, political, or financial

Page 14: Understanding Health Care Denials as Violations of Standards of Care

Catholic Health Facilities

Broadest religiously-based health care restrictions Control > 16% of the hospital beds in the US 5 largest Catholic hospitals reported nearly $30

billion in net patient revenues in 2004 Governed by the Ethical and Religious Directives

for Catholic Health Care Services (The Directives) Promulgated by the U.S. Conference of Catholic Bishops The Directives present “a theological basis for the Catholic

health care ministry” Prohibit services including abortion, sterilization, most forms

of assisted reproductive technology, and contraceptives Contain no exceptions for rape, incest, or health

e.g. no exception for use of condoms to prevent HIV/AIDS

Page 15: Understanding Health Care Denials as Violations of Standards of Care

Effects of Denials of Care

Review of published medical standards and practice guidelines from leading professional associations, aka standards of care

Compare the expected standards of care with restrictions and denial of health care and information

Page 16: Understanding Health Care Denials as Violations of Standards of Care

What Standards of Care are Violated?

Reproductive and Sexual Health Pregnancy Prevention Pregnancy Termination Pregnancy Attainment

Page 17: Understanding Health Care Denials as Violations of Standards of Care

Pregnancy Prevention

In 2000, 34 million ♀ needed a method of pregnancy prevention

Many reasons to prevent pregnancy Personal, social, economic Medical

As a general standard of care CDC Preconception Guidelines ACOG Guidelines for Women’s Health

Every patient encounter include FP counseling and contraception options

Healthy People 2010 goal to reduce unintended pregnancies

As a specific standard of care for medical conditions

Page 18: Understanding Health Care Denials as Violations of Standards of Care

Use of Medications Contraindicated in Pregnancy

Acne Tx Accutane Standard of Care (FDA iPLEDGE requirements)

Patient use of 2 forms of contraception NFP, fertility awareness, and withdrawal not

allowed Physician counseling on contraception monthly

Consequences of pregnancy Major birth defects (35%) Increased risk miscarriage Premature birth

Page 19: Understanding Health Care Denials as Violations of Standards of Care

Health Conditions Require Medical Stability Prior to Pregnancy

Diabetes Standard of Care (ACOG and ADA)

Use of effective contraception at all times until metabolic control and actively seeking conception

Consequences of pregnancy Miscarriage, IUFD Fetal malformation or macrosomia Maternal death, blindness, heart failure,

kidney failure

Page 20: Understanding Health Care Denials as Violations of Standards of Care

Other Conditions Requiring Medical Management Prior to Pregnancy

EpilepsyMajor Depressive DisorderLupusHeart Disease

Page 21: Understanding Health Care Denials as Violations of Standards of Care

Ex. of Denials of Contraceptive Information and Care Individual

Provider failure to include or refusal to provide information on contraception in course of health care visit

Pharmacist refusals to fill prescriptions

Politically-driven Abstinence-only-until-marriage counseling and care

restrictions

Institutional Lack of insurance coverage for contraception when other

prescription drugs are covered Catholic ERD-no information or services to be provided

by health care providers or institutional services

Page 22: Understanding Health Care Denials as Violations of Standards of Care

Pregnancy Termination

In 2000, 1.3 million ♀ needed a pregnancy termination

Many reasons to terminate a pregnancy Personal, social, economic Medical

Standards of care Within the care guidelines for conditions Often obscured by language choice or as implied

but not listed

Page 23: Understanding Health Care Denials as Violations of Standards of Care

Ectopic Pregnancy

Pregnancy develops outside the uterus Standard of care

Treatment determined by individual clinical presentation and patient preference for intervention and future fertility (ACOG and RCOG)

Consequences of continued pregnancy Non-viable fetus Rupture, internal bleeding Maternal death Infertility

Page 24: Understanding Health Care Denials as Violations of Standards of Care

Ex. of Ectopic Care Denials

Individual Physician refusal to treat ectopic due to presence

of heart beat Politically-driven Institutional

ERDs Analyze ectopic pregnancy treatment within

context of prohibition on abortion Can not perform “direct” abortion Can perform some interventions under

principle of “double effect” i.e salpingectomy (removal of tube)

Policies differ by institution

Page 25: Understanding Health Care Denials as Violations of Standards of Care

Mid-trimester Premature Rupture of Membranes (PROM)

Standards of care Pt preference for expectant management

or induction of labor (i.e. abortion) (ACOG)

Complications of lack of care Infection, rare maternal sepsis Severe bleeding, aka hemorrhage Infertility Death

Page 26: Understanding Health Care Denials as Violations of Standards of Care

Ex. PROM Denials of Care

Individual Physician refusal to perform abortion Nurse refusal to participate in care for patient

Politically-driven Lack of public funding for procedure State bans on performance of abortions in publicly-

funded facilities

Institutional ERD prohibition on abortion if no double effect option

(i.e. presence of infection) Lack of skilled providers to perform D&E Refusal to make direct transfer of care to another facility

Page 27: Understanding Health Care Denials as Violations of Standards of Care

Other Conditions Necessitating Access to Abortion Care

Preeclampsia / EclampsiaFetus incompatible with life

Anencephaly

Uncontrolled medical conditions Diabetes Lupus Heart Disease

Page 28: Understanding Health Care Denials as Violations of Standards of Care

Policy Recommendations

Page 29: Understanding Health Care Denials as Violations of Standards of Care

Patient-Needs-First Systems and Policy Structures

Limit refusal allowances To individuals For care, not information or referral Meet specific criteria for objection

Ensure composition and distribution of care providers to ensure access to care

Treat denials as violations of standards of care with equivalent consequences

Page 30: Understanding Health Care Denials as Violations of Standards of Care

Thank You!