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Underlying the OPMS
‘One Page Management System’ (OPMS)
What IS the OPMS?
Work in progress – use F5 key to view
as it contains animations
Underlying Behavioral Issues Underlying Technology
What is the OPMS?
Next slide: OPMS illustration – it’s not evident to begin with, but this is
actually the most natural way to look at problems and issues
(c) GS Chandy 2Underlying OPMS
3
Mission: “Effectively tackle the attrition problem in organization”
The OPMS is the whole system on a single page, for any desired Mission…
…and so on…
“To understand thoroughly all topics of my Math syllabus – and THEREBY to do well in my math exams; tests; quizzes”
“To develop an effective educational system for the nation”
We need to understand the inter-relationships between these factors – and
between these factors and the Mission
“To get myself an exciting and challenging job on graduation”
(c) GS Chandy Underlying OPMS
List of “THINGS TO DO to accomplish Mission” + Action Models showing
“contributions”
The moment your mind thinks of a ‘Mission’ of real interest, it also thinks: “What are the THINGS TO DO to accomplish the Mission?” (Check it out!)
…these subsystems develop in a natural way as the inter-relationships
between the various factors above System Tie-Line are explored
Our educational systems have taught us to ignore the real powers we all have
inherent in our own minds and hearts – and it is largely this deficiency that the
OPMS is designed to rectify…
We claim that this is in fact almost exactly the ‘formalised model’ of the kind of
processes that we’ve all been using to resolve our problems and issues from early
childhood!
Using OPMS, we do it formally – by responding to ‘trigger questions’. Then we construct both
formal and informal models with those responses
Then we think of BARRIERS/ DIFFICULTIES/ THREATS that may hinder or prevent accomplishment of the Mission
Below the ‘System Tie-Line’ appear various required subsystems
according to the Mission
…everything develops from your own available ideas!
… the process ensures that you would, over iterations, strengthen your weaker
ideas, modify or remove your wrong ideas!
So this is what happens in the OPMS:
• OPMS helps you identify a ‘Mission’• Then asks you ‘trigger questions about various aspects of your Mission• Records the ideas you generate in form of lists• Helps you construct models that show you specifically how your ideas impact other ideas AND your Mission• Helps you ‘integrate’ all your lists and models onto a single page, from which you can go to exactly that part of your Mission that’s relevant at the time – at any and every time!• Helps you create effective systems and sub- systems needed to progress on Mission
(c) GS Chandy 4Underlying OPMS
What you get from the OPMS:
• The Mission identified and articulated• Lists of “THINGS TO DO” - “BARRIERS” - “STRENGTHS” - “WEAKNESSES; etc …• Models showing exactly how each of these factors “CONTRIBUTE TO” or “HINDER” or “PREVENT” accomplishment of the Mission! These models link what you do effectively now to the things you want to accomplish
That’s exactly the Action Planning needed!(c) GS Chandy 5Underlying OPMS
Some underlying behavioural issues:
• Problems can be effectively resolved only through the ideas of the people involved in the problems or issues at hand• Thus, the ideas of the people involved are crucial for resolution of the problem• People involved need to be motivated to work to resolve the problem• The best way to motivate people is to use their good ideas in problem-resolution• People involved should also become able and willing to strengthen their weak ideas & to get rid of their bad ideas(c) GS Chandy 6Underlying OPMS
Technology required:• For anything we seriously think about, our
minds generate a HUGE number of ideas• The human mind is not designed to handle a
large number of ideas simultaneously – in the conventional way, we tend to lose a great many of our good ideas, we get stuck with ‘bad ideas’, etc, etc
• Therefore, some ‘technology’ is required to enable us to record all useful ideas that we get and to access each of them exactly as and when the specific ideas may be needed
• This technology consists of practical means to generate ideas along with modeling tools to enable understanding how those ideas are ‘inter-related’(c) GS Chandy 7Underlying OPMS
Technology specifics:
1. ‘Idea-writing’; ‘Nominal Group Techniques’; Delphi – for generating and recording ideas
2. ‘Interpretive Structural Modeling’ (ISM) for organizing ideas on basis of ‘transitive’ systems relationships between the ideas;
3. ‘Field Representation’ (FR) Method, for ‘clustering’ large numbers of ideas;
4. ‘One Page Management System’ (OPMS), to enable ‘integration’ of all relevant aspects of the ‘Mission’ (/issue / problem) onto a single page – with full access to just what is relevant at each point of time. OPMS
contains all above-noted tools (c) GS Chandy 8Underlying OPMS
A: Ask a ‘trigger question’:“What, in youryour opinion, are the THINGS TO DO
to develop an effective educational system for the nation?”
1. Generating and recording ideas:
There are such trigger questions relating to other crucial dimensions that should be considered while we develop our needed systems (see
picture of OPMS)
(c) GS Chandy 9Underlying OPMS
Some responses to this trigger question:
• To discover who the real stakeholders are in each different educational sector (1)
• To give due weight to the ideas of all stakeholders - students, teachers, parents, others (2)...
• To ensure that the real stakeholders in education have a real voice (3)
• To ensure that all good ideas provided by different groups of people interested in education are properly integrated into our action planning (4)
(c) GS Chandy 10Underlying OPMS
• To create educational systems meeting the real needs of those being educated (5)
• To ensure that truly passionate and committed teachers are available for every educational stream (6)
• To provide a proper place in society for good teachers (7)• To pay teachers well, give them the kind of rewards they really
want (8)• To provide all needed avenues for teachers to develop
themselves (9)• To ensure that students at each level have a proper voice in
the educational systems catering to their specific needs (10)• To develop effective professional education courses (11)• To put into place, at an initial level, effective practical means
for people to discuss and resolve issues (12)• To ensure that teachers at each level have their proper voice in
the actual actioning in the educational system (13)• To get stakeholders in education effectively together in
various groups, to discuss educational issues and how OPMS could help (14)
More ideas:
(c) GS Chandy 11Underlying OPMS
• To convince people at large that the conventional mode of prose discussion is not effective for resolving complex issues (15)
• To convince people that prose + structural graphics (p+sg) would be most useful to develop effective Action Planning on this issue (16)
• To convince people that p+sg is in fact an essential requirement for making real headway on this complex issue (17)
And still more ideas:
(c) GS Chandy 12Underlying OPMS
For any issue of real interest to people involved in it, a large number of ideas would arise. Many will be good and usable ideas; some will be weak ideas; others will be irrelevant or just bad ideas: it is very important to take up all ideas presented from all
genuine stakeholders and to ‘integrate’ them effectively into the ‘Action Planning’
Good ideas should appear in the final Action Plan for the Mission Weak ideas should be strengthened Bad ideas should be modified or removed
The OPMS is a ‘system’ designed to ensure all of this!
Organizing/ ‘structuring’ ideas - 1:
Construct models showing “contributions”
To give due weight to the ideas of all stakeholders - students, teachers, parents, others (2)
To discover who the real stakeholders are in
each different educational sector (1)
““may contribute”may contribute”
(c) GS Chandy 13Underlying OPMS
Prose Translation: “To discover who the real stakeholders are “MAY CONTRIBUTE” to give due weight to the ideas of all stakeholders…”
(c) GS Chandy Underlying OPMS 14
“should contribute”
To ensure that the real stakeholders in education have a real voice” (3)
To discover who the real stakeholders are in each different educational section (1)
To give due weight to the ideas of all stakeholders (2)
Prose transation: “To discover who the real stakeholders are in each different educational section SHOULD CONTRIBUTE to ensure that the real stakeholders in ed. Should have a real voice, which in turn SHOULD CONTRIBUTE to give due weight to the ideas of all stakeholders”
To create educational systems meeting the real needs of those being educated
Add one more element
We should EACH time translate these models fully into prose – you’ll soon find reading these models much easier than reading
standard prose!
This is a ‘representation’ of the mental model of the specific persons who considered the issue. (The
mental model may be ‘right’ or ‘wrong’ – we claim that creating such models is useful to help find out how
the mental models that are held by the people involved reflect their own reality. And other people
could see the whole thing quite differently).
Some underlying issues: There may be considerable disagreement between different
people about how various elements are perceived to “contribute” to each other.
Effective discussion engendered in the OPMS process enable people to arrive at a true
consensus.
Organizing/ structuring ideas - 2: Develop models
(c) GS Chandy Underlying OPMS 15
We continue exploring the ‘deep logic’ hidden in the ‘structure’ of those elements in the system…
“should contribute”
To ensure that the real stakeholders in education have a real voice” (C)
To discover who the real stakeholders are in each different educational section (A)
To give due weight to the ideas of all stakeholders (B)
To create educational systems meeting the real needs of those being educated
Add yet one more element…
•To ensure that all good ideas provided by different groups of people interested in education are properly integrated into our action planning
To ensure that the real stakeholders in education have a real voice” (C)
To discover who the real stakeholders are in each different educational section (A)
To give due weight to the ideas of all stakeholders (B)
•To ensure that all good ideas provided by different groups of people interested in education are properly integrated into our action planning
Remember it is very important to write up prose translations of all models created till you are entirely familiar with this new language of ‘structural graphics!
(c) GS Chandy Underlying OPMS 18
If ‘A’ ‘B’,
and if ‘B’ ‘C’,
then ‘A’ MUST ‘C’(where ‘A’, ‘B’, ‘C’ are elements and stands for the specific transitive relationship under consideration)
This simple idea has huge impact – in This simple idea has huge impact – in regard to construction of these models regard to construction of these models as well as to their interpretation.as well as to their interpretation.
The process helps the people easily perceive the logical inconsistencies that may be embedded in their thought processes!
Mistaken ideas are easily corrected through regular use of this process (assuming, of course, there is a basic desire to correct one’s own mistaken ideas)
Interpretive Structural Modeling (ISM) is based on a SINGLE transitive relationship running right through the model.
Logically, we are able to justify adding elements, in specific, appropriate positions to our starting two-element graphical structure (as we’ve done in the past few slides) because the relationship “CONTRIBUTES TO” is transitive, which means the following:
Models constructed using the above algorithm would be logically consistent AND, further, the construction of even very large models would also be quite efficient
because of the transitivity of the single relationship used
in each such structure.
(c) GS Chandy Underlying OPMS 19
Using this algorithm, we’ve used the OPMS software to create a model comprising over 20-odd elements (next slide).
Time taken to create this model: about 10 minutes (by an individual).
A diverse group of 8-10 people interested in the issue of creating effective educational systems for India might take about 2-4 hours – or longer - to create a ‘consensus model’.
(c) GS Chandy Underlying OPMS 20
The model does not fit onto a single screen, so only a part of it is visible here. Next screens, we display the model in sections
(c) GS Chandy Underlying OPMS 21
TOPMOST LEVEL OF MODEL
SECOND LEVEL OF MODEL
THIRD LEVEL OF MODEL
FOURTH (LOWEST) LEVEL OF MODEL
“leads to”
Prose translation: “Fourth Level LEADS TO Third Level LEADS TO Second Level LEADS TO Topmost Level”
…but we display the model from top to bottom, next slides:This is the way the model should be read…
(c) GS Chandy Underlying OPMS 22
TOPMOST LEVEL OF MODEL
“may contribute”
(c) GS Chandy Underlying OPMS 23
SECOND LEVEL OF MODEL
“may contribute”
(c) GS Chandy Underlying OPMS 24
THIRD LEVEL OF MODEL
“may contribute”
(c) GS Chandy Underlying OPMS 25
FOURTH (LOWEST) LEVEL OF MODEL
“may contribute”
TOPMOST LEVEL OF MODEL
SECOND LEVEL OF MODEL
THIRD LEVEL OF MODEL
FOURTH (LOWEST) LEVEL OF MODEL
“leads to”
Complete model constructed using the OPMS prototype software. Write to [email protected] to get your copy of OPMS software!
Prose translation (reading from below): “To create a wide number of examples to get people interested in using OPMS on educational issues MAY CONTRIBUTE to put into place, at an initial level, effective practical means for people to discuss in resolve issues (in consensus) which in turn “MAY CONTRIBUTE … … …” [IMPORTANT: Such prose translation should be done for all parts of all models!!! Soon, you’ll find you are very easily thinking in terms of these structural graphics].
(c) GS Chandy Underlying OPMS 26
Focus on ANY element in the structure:
WHY?
HOW?
Read DOWN the structure to find out the HOW of the focus element!
Read UP the structure to find out the WHY of the focus element!
The “HOW?”s and the “WHY?”s of each and every element in the structure are built into the model constructed with
“contributes to” as its structural relationship!
We now explain one very important characteristic of any model predicated on the transitive relationship “contributes to” …
This property holds for EVERY element in any ‘contribution structure’ – check it out
for yourself!
UP the model to find out “WHY?”DOWN the model to find out “HOW?”
(c) GS Chandy Underlying OPMS 27
The model illustrated in the previous slides is a representation of the ‘mental model’ of the people
considering the issues involved… To arrive at a realistic understanding of any group issue (such as
this one), we shall need to take into effective consideration the views of ALL involved, enable them to develop a proper understanding of each
other’s views, and from that understanding to develop a realistic ‘consensus representation’ of
the whole system…
Warfield’s ‘Interactive Management’, which is the foundation of OPMS, is designed to ensure effective learning by all involved and the development of ‘consensus wisdom’ on all group issues.
(c) GS Chandy OPMS General Presentation 28
John N. Warfield’s ‘Interactive Management’ comprises a whole set of methodologies to:
i) enable problem solvers to generate & clarify ideas along with
ii) two powerful modeling tools to enable them to ‘structure’, or organise ideas generated. You’ve just seen ISM, one of the modeling tools.
(c) GS Chandy OPMS General Presentation 29
Apart from ISM, Warfield has created another powerful modeling tool, ‘Field Representation and Profiling Method’ (FR) designed to help us ‘cluster’ elements in a system into appropriate ‘similarity classes’ or ‘categories’ – which then help us explore the relationships (transitive and other) between elements and categories.
We illustrate the Field Representation Method with three examples – one example being a general structure of the utmost simplicity; the second one relates to our Mission of “Developing effective educational systems for India’s real needs”, and the third one is a pretty complex Field…
(c) GS Chandy OPMS General Presentation 30
Here’s a list of some diverse Missions • To become a top level software designer• To double organizational turnover within one year• “Garibi hatao!” – (The ‘anti-poverty’ slogan of Indira Gandhi’s
government – the slogan was excellent, but the initiative as a whole failed rather miserably)
• To master my math syllabus and thereby get excellent results in my math exams
• To get myself a satisfying and well-paying job• “To create an effective system of governance to meet India’s needs”• To align individuals in the organization to the organization’s goals• To qualify myself for the best job opportunities available• To launch a new product in the US market in 2008• To set up my own consulting business• To become a global leader in software services by 2015• “To ensure 90% true literacy in India within 10 years”• To align individuals in the organization to the organization’s goals• Etc, etc.
Our first example of FR follows…We shall now use the Field Representation process on this diverse list to clarify things a bit – illustrate how to represent a ‘system’ (so that we can explore inter-relationships …
(c) GS Chandy OPMS General Presentation 31
In your opinion, is
“----------” (element 2)
similar to (/in the same category as)
“------------” (element 1) [keeping in mind the kind of organizational structures that may be needed to accomplish the specific Mission]
?
The first step of the FR process involves inserting the ‘elements’ into categories/’similarity classes’
A: Dimension 1 ● To become a top-level software designer
We start by inserting the first element into a blank ‘Dimension’, as illustrated below…
…and then we ask ‘modeling questions’, as shown, next …
General ‘modeling question’, for creating Field Representations…
First element inserted in Dimension 1
(c) GS Chandy OPMS General Presentation 32
In your opinion, is
“To double organizational turnover within 1 year” (element ‘2’)
similar to (/in the same category as)
“to become a top-level software designer” (element ‘1’) [keeping in mind the kind of organizational structures that may be needed to accomplish the specific Mission]
?
More specifically (in this case):
Response Is “NO”, so this element goes into a different category as shown, next slide…
(c) GS Chandy OPMS General Presentation 33
Here’s how the Field Representation develops:
A: Dimension 1 B: Dimension 2 ● to become a top-level ● To double organizational software designer turnover within 1 year
In your opinion, is
“Garibi Hatao!” (element ‘3’)
similar to (/in the same category as)
“to become a top-level software designer” (element ‘1’) [keeping in mind the kind of organizational structures that may be needed to accomplish the specific Mission]
?
Response: “NO”, so new question asked…
In your opinion, is
“Garibi Hatao!” (element ‘3’)
similar to (/in the same category as)
“To double org. turnover within 1 year?” (element ‘2’) [keeping in mind the kind of organizational structures that may be needed to accomplish the specific Mission]
?
Next trigger question:Response again: “NO”, so a new dimension is created…
A: Dimension 1 B: Dimension 2 ● to become a top-level ● To double org.
software designer turnover within 1 year
C: Dimension 3 ● Garibi Hatao!
and so on…
A: Dimension 1 ● To become a top-level software designer
Next trigger question:
If the response to a modeling question is “NO”, the question is asked again w.r.t. the elements in the next Dimension, or a new Dimension is created and the question-element is inserted there. If the response is “YES”, then the question-element is inserted in the same Dimension and the next element is taken up…
Second element in Dimension 2
The ‘Field Representation’ (FR) that develops is illustrated (in outline) next slide
(c) GS Chandy OPMS General Presentation 34
FR: “ System of ‘Types of Missions’ ”
A: Dimension 1• To become a top-level…• To master my math syllabus• To get myself a satisfying and
well-paid job• …
B: Dimension 2• To double organizational turnover…• To get over the ‘attrition problem’• To align individuals in organization…• To launch a new product in US market
C: Dimension 3O “Garibi Hatao!”
O “To create an effective system of governance for India’s needs”
O “To develop an effective educational system for our needs”
O “……”
Important!The titles of the categories are arrived at only after all elements are appropriately inserted into blank categories (see next…)
System Tie-Line
(c) GS Chandy OPMS General Presentation 35
FR: “ System of ‘Types of Missions’ ”
A: Individual Missions• To become a top-level…• To master my math syllabus• To get myself a satisfying and
well-paid job• …
B: Organizational Missions• To double organizational turnover…• To get over the ‘attrition problem’• To align individuals in organization…• To launch a new product in US market
C: Societal MissionsO “Garibi Hatao!”
O “To create an effective system of governance for India’s needs”
O “To develop an effective educational system for our needs”
O “……”
System Tie-Line
(c) GS Chandy OPMS General Presentation 36
• Individual Missions• Organizational Missions• Societal Missions
IMPORTANT: The appropriate titles of the Dimensions of this Field Representation came to light only AFTER all elements
were inserted into those Dimensions via an appropriate ‘modeling question’!
(c) GS Chandy OPMS General Presentation 37
A: Individual Missions• To become a top level software designer• To master my math syllabus and thereby get excellent results
in my math exams• To get myself a satisfying and well-paying job• To qualify myself for the best job opportunities that become
available• To set up my own consulting business• To become more effective at what I do• To learn to use PowerPoint effectively• …
(c) GS Chandy OPMS General Presentation 38
• All the Missions in the ‘Individual Missions’ category (and many others besides) have been successfully worked on by various persons
• Many have successfully worked on their Missions after the prototype software was created – a few were able to do this even before the software was developed!
(c) GS Chandy OPMS General Presentation 39
B: Organizational Missions• To obtain needed financing for a major project• To align individuals in the organization to the organization’s
goals• To double organizational turnover within one year• To get over the ‘attrition problem’• To launch a new product in the US market in 2008• To become a global leader in software services by 2015• To obtain needed financing to market globally• …
(c) GS Chandy OPMS General Presentation 40
• A few of the Missions in the ‘Organizational Missions’ category have been successfully worked on at different levels.
• We have been conducting OPMS workshops for organizations only after the prototype OPMS software had become available.
(c) GS Chandy OPMS General Presentation 41
C: Societal Missions• “Garibi hatao!” (Indira Gandhi’s famous slogan, which has alas never
been effectively worked on)
• “To create an effective system of governance to meet India’s needs”
• “To develop an effective educational system for India’s needs”
• “To ensure 90% true literacy in India within 10 years”• “To become one of the ‘least corrupt’ nations in the world
within 10 years (instead of being one of the ‘more corrupt’ nations)”
• …
(c) GS Chandy OPMS General Presentation 42
• Thus far, I’ve not managed to get any group, or any government or NGO organization, to take up any of the many potential ‘societal Missions’ that OPMS could be used for.
• I have identified a huge number of potential projects – even a quick glance through any day’s news will fetch at least 10 potential projects that are crying out for the OPMS treatment!
(c) GS Chandy OPMS General Presentation 43
FR: “ System of ‘Types of Missions’ ”
A: Individual Missions• To become a top-level…• To master my math syllabus• To get myself a satisfying and
well-paid job• …
B: Organizational Missions• To double organizational turnover…• To get over the ‘attrition problem’• To align individuals in organization…• To launch a new product in US market
C: Societal MissionsO “Garibi Hatao!”
O “To create an effective system of governance for India’s needs”
O “To develop an effective educational system for our needs”
O “……”
System Tie-Line
On examining the ‘system’ with just the three dimensions that have developed here, we are now able to perceive that a couple more dimensions are required to render this into a truly useful and usable ‘system’…
The ‘SYSTEM TIE-LINE’ stands for any of the relationships that may be inherent in the system under consideration
(c) GS Chandy OPMS General Presentation 44
FR: “ System of ‘Types of Missions’ ”A: Individual Missions• To become a top-level…• To master my math syllabus• To get myself a satisfying and
well-paid job• …
B: Organizational Missions• To double organizational turnover…• To get over the ‘attrition problem’• To align individuals in organization…• To launch a new product in US market
C: Societal MissionsO “Garibi Hatao!”O “To create an effective system of governance for India’s needs”O “To develop an effective educational system for our needs” O “……”
System Tie-Line
TD: Type of organization E: Resources reqd. Required o ~~~~~~~~~~~~
O Self-organization o ~~~~~~~~~~~~ O Incorporated Company o ~~~~~~~~~~~~~
O Government or non-governmental organisation
Check out ‘understandability’ of the system as it appears now
against the original list of objects (reviewed, next slide).
Dimensions ‘D & ‘E’ are needed to create a useful ‘system’
(c) GS Chandy OPMS General Presentation 45
Some diverse Missions• To become a top level software designer• To double organizational turnover within one year• “Garibi hatao!”• To master my math syllabus and thereby get excellent results in my math
exams• To get myself a satisfying and well-paying job• “To create an effective system of governance to meet India’s needs”• To align individuals in the organization to the organization’s goals• To qualify myself for the best job opportunities available• To launch a new product in the US market in 2008• To set up my own consulting business• To become a global leader in software services by 2015• “To ensure 90% true literacy in India within 10 years”• To align individuals in the organization to the organization’s goals• Etc, etc
We claim that a significant enhancement in understanding develops through FR categorization – just review that Field Representation! (Reviewed, next slide)
(c) GS Chandy OPMS General Presentation 46
FR: “ Systems required to handle different kinds of Missions”
A: Individual Missions• To become a top-level…• To master my math syllabus• To get myself a satisfying and
well-paid job• …
B: Organizational Missions• To double organizational turnover…• To get over the ‘attrition problem’• To align individuals in organization…• To launch a new product in US market
C: Societal MissionsO “Garibi Hatao!”O “To create an effective system of governance for India’s needs”O “To develop an effective educational system for our needs” O “……”
System Tie-Line
TD: Type of organization E: Resources reqd. Required O Self- organization o ---------------------- O Incorporated Company o ----------------------
O Government or non-governmental organisation
We’ve just illustrated how ideas may be usefully ‘clustered’ (for various purposes)
Field Representation (FR) Method: helps create ‘clusters’ of elements
based on the ‘similarities’ perceived between elements / ‘categories’
discovered in the system
(c) GS Chandy 47Underlying OPMS
(c) GS Chandy OPMS General Presentation 48
So, let’s recap WHY we do this ‘clustering’ or ‘categorization’
• The mind is able to get a better ‘overview’ picture of the whole by looking at a few categories rather than looking at a large number of disparate elements
• We can start understanding the relationships between the factors in the system when we look at those categories rather than the disparate elements in the list (illustrated later)
• By creating such a Field Representation of ‘Missions’, we are enabled to understand the ‘structures’ of the kind of systems needed to accomplish each type of Mission
(c) GS Chandy Underlying OPMS 49
• We’ve learnt over millennia to categorize factors of systems in ways that are useful to enable our understanding of the systems confronted. The Field Representation process just utilizes this existing, well-developed human skill and thereby provides us a practical means to create ‘graphical pictures’ of systems that encompass all dimensions of the system under consideration.
• Most importantly, such representations, when effectively done, turn out to be models that satisfy this fundamental law of systems: “Ashby’s Law of Requisite Variety” (explained, next slides)
WHY ‘cluster’ or ‘categorize’?
(c) GS Chandy OPMS General Presentation 50
Ashby’s Law of Requisite Variety:
(‘Simple Simon’ version)
“The dimensions of a proposed solution to any problem should match the dimensions of the problem itself”
A great many of our individual, organizational and societal systems are designed without the
designers having kept this fundamental law in mind – which explains why so many of our systems do
not perform optimally or even may fail catastrophically
Take a look at the news ANY day - and you will see scores (if not hundreds) of examples
to validate the claim just made – and to demonstrate the desperate need for
practical means to ensure that our systems are designed to satisfy Ashby’s Law!
(c) GS Chandy OPMS General Presentation 51
We illustrate Field Representation (FR) method once again – now with a structure
created from the elements in our list of elements created for the Mission of
“Developing an Effective Education System for the Nation”
Then, we show the Field - on two slides as it does not fit into one screen
First, we recap the list
(c) GS Chandy Underlying OPMS 52
Elements or factors for educational system:
• To discover who the real stakeholders are in each different educational sector (1)
• To give due weight to the ideas of all stakeholders - students, teachers, parents, others (2)... To enable all stakeholders …(2a)
• To ensure that the real stakeholders in education have a real voice (3)
• To ensure that all good ideas provided by different groups of people interested in education are properly integrated into our action planning (4)
• To create educational systems meeting the real needs of those being educated (5)
• To ensure that truly passionate and committed teachers are available for every educational stream (6)
• To provide a proper place in society for good teachers (7)• To pay teachers well, give them the kind of rewards they really
want (8)• To provide all needed avenues for teachers to develop
themselves (9)• To ensure that students at each level have a proper voice in
the educational systems catering to their specific needs (10)• To develop effective professional education courses (11)• To put into place, at an initial level, effective practical means
for people to discuss and resolve issues (12)• To ensure that teachers at each level have their proper voice in
the actual actioning in the educational system (13)• To get stakeholders in education effectively together in
various groups, to discuss educational issues and how OPMS could help (14)
More ideas:
(c) GS Chandy 53Underlying OPMS
• To convince people at large that the conventional mode of prose discussion is not effective for resolving complex issues (15)
• To convince people that prose + structural graphics (p+sg) would be most useful to develop effective Action Planning on this issue (16)
• To convince people that p+sg is in fact an essential requirement for making real headway on this complex issue (17)
And still more ideas:
(c) GS Chandy 54Underlying OPMS
We now display the Field Representation constructed from this list, developed from a ‘categorization’ of the elements – two slides
(c) GS Chandy OPMS General Presentation 55
Field Representation: “System to develop and put into place effective Educational Systems for India at every level in every field
SYSTEM
TIELINE
A : STAKEHOLDERS IN EDUCATION● To discover who the real stakeholders are in each different educational section(1) ● To get stakeholders in education effectively together in various groups, to discuss educational issues and how OPMS could help(14) B : GIVE STAKEHOLDERS THEIR PROPER VOICE!● To ensure that real stakeholders in education have a real voice(2)● To give due weight to the ideas of all stakeholders - students, teachers, parents, others...(3) ● To ensure that all good ideas provided by different groups of people interested in education are properly integrated into our action planning(4) ● To ensure that students at each level have a proper voice in the educational systems catering to their specific needs(10) ● To ensure that teachers at each level have their proper voice in the actual
actioning in the educational system(13) ● To enable all… (2a)C : EFFECTIVE EDUCATIONAL SYSTEMS● To create educational systems meeting the real needs of those being educated and of society(5)● To develop effective professional education courses(11) ● To initiate specific educational institutions into using OPMS for their specific interests of various kinds(19) ● To implement OPMS intensively and extensively into various educational institutions(20) ● To get good teachers involved in designing effective teaching systems through the OPMS(21)
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(c) GS Chandy OPMS General Presentation 56
D : DEVELOPING PASSIONATE, COMMITTED TEACHERS● To ensure that truly passionate and committed teachers are available for
every educational stream(6) E : PLACE OF TEACHERS IN SOCIETY● To provide a proper place in society for good teachers(7) ● To pay teachers well, give them the kind of rewards they really want(8)
● To provide all needed avenues for teachers to develop themselves(9) F : PRACTICAL MEANS FOR PEOPLE TO DISCUSS AND RESOLVE ISSUES● To put into place, at an initial level, effective practical means for people to discuss and resolve issues(12) ● To convince people at large that the conventional mode of prose discussion is not effective(15) ● To convince people that prose + structural graphics (p+sg) would be most useful to develop effective Action Planning on this issue(16) ● To convince people that p+sg is in fact an essential requirement for making
real headway on this complex issue(17) G : CREATE OPMS EXAMPLE PORTFOLIO (for educational issues)● To create a wide number of examples to get people interested in using OPMS on
educational issues(18)
SYSTEM
TIELINE
Field Representation: “System to develop and put into place effective Educational Systems for India at every level in every field (contd.)
Model created using the OPMS prototype software. Write to [email protected] for information on how to get your copy!
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A : STAKEHOLDERS IN EDUCATION● To discover who the real stakeholders are in each different educational section(1) ● To get stakeholders in education effectively together in various groups, to discuss educational issues and how OPMS could help(14)B : GIVE STAKEHOLDERS THEIR PROPER VOICE!● To ensure that real stakeholders in education have a real voice(2)● To give due weight to the ideas of all stakeholders - students, teachers, parents, others...(3) ● To ensure that all good ideas provided by different groups of people interested in education are properly integrated into our action planning(4) ● To ensure that students at each level have a proper voice in the educational systems catering to their specific needs(10) ● To ensure that teachers at each level have their proper voice in the actual
‘actioning’ in the educational system(13) C : EFFECTIVE EDUCATIONAL SYSTEMS● To create educational systems meeting the real needs of those being educated and of society(5)● To develop effective professional education courses(11) ● To initiate specific educational institutions into using OPMS for their specific interests of various kinds(19) ● To implement OPMS intensively and extensively into various educational institutions(20) ● To get good teachers involved in designing effective teaching systems through the OPMS(21) (c) GS Chandy OPMS General Presentation 57
Field Representation: “System to develop and put into place effective Educational Systems for India at every level in every field
SYSTEM
TIELINE
Let’s now look at a few things that we can do with this Field Representation
We can create ‘relational sketches’ showing how one factor in a system may affect others (in the same or other dimensions)…
Now watch the linkages developing in the Field Representation below!
To ensure that teachers and students at each level have a proper voice in the educational systems SHOULD HELP to give due weight to the ideas of all stakeholders…
To ensure that teachers and students at each level have a proper voice in the educational systems SHOULD HELP to give due weight to the ideas of all stakeholders WHICH IN TURN SHOULD ENSURE all good ideas provided by different groups are properly integrated into our action planning…
A huge number of such relationships can be traced through the Field. (The elements are also related across different dimensions). The more such real relationships are traced through the system, the better the user will come to understand the Field AND the system(s) that it represents!
To ensure that teachers and students at each level have a proper voice in the educational systems SHOULD HELP to give due weight to the ideas of all stakeholders WHICH IN TURN SHOULD ENSURE all good ideas provided by different groups are properly integrated into our action planning WHICH IN TURN SHOULD HELP to create educational systems that meet the real needs of those being educated…
(c) GS Chandy OPMS General Presentation 58
D : DEVELOPING PASSIONATE, COMMITTED TEACHERS● To ensure that truly passionate and committed teachers are available for
every educational stream(6) E : PLACE OF TEACHERS IN SOCIETY● To provide a proper place in society for good teachers(7) ● To pay teachers well, give them the kind of rewards they really want(8)
● To provide all needed avenues for teachers to develop themselves(9) F : PRACTICAL MEANS FOR PEOPLE TO DISCUSS AND RESOLVE ISSUES● To put into place, at an initial level, effective practical means for people to discuss and resolve issues(12) ● To convince people at large that the conventional mode of prose discussion is not effective(15) ● To convince people that prose + structural graphics (p+sg) would be most useful to develop effective Action Planning on this issue(16) ● To convince people that p+sg is in fact an essential requirement for making
real headway on this complex issue(17) G : CREATE OPMS EXAMPLE PORTFOLIO (for educational issues)● To create a wide number of examples to get people interested in using OPMS on
educational issues(18)
SYSTEM
TIELINE
Field Representation: “System to develop and put into place effective Educational Systems for India at every level in every field (contd.)
There are plenty of relationships to be traced here, too, on next part of the Field Representation! (Not done in this illustration)
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(c) GS Chandy OPMS General Presentation 59
A : STAKEHOLDERS IN EDUCATION
B : GIVE STAKEHOLDERS THEIR PROPER VOICE!
C : EFFECTIVE EDUCATIONAL SYSTEMS
D : DEVELOPING PASSIONATE, COMMITTED TEACHERS
E : PLACE OF TEACHERS IN SOCIETY
F : PRACTICAL MEANS FOR PEOPLE TO DISCUSS AND RESOLVE ISSUES
G : CREATE OPMS EXAMPLE PORTFOLIO (for educational issues)
Here’s something else we can do with the FR: We can create an ISM with the TITLES of the Dimensions
in the Field Representation. (We look once more at the titles…)
Next slide, we illustrate the ISM created with the titles of these dimensions (using a transitive relationship that’s a bit more complex than straight ‘contribution’)
Titles of Field Dimensions:
(c) GS Chandy OPMS General Presentation 60
G: CREATE OPMS EXAMPLE PORTFOLIO (for educational issues)
● E: Proper PLACE OF TEACHERS IN SOCIETY● D: DEVELOPING PASSIONATE, COMMITTED TEACHERS
F: PRACTICAL MEANS FOR PEOPLE TO DISCUSS AND RESOLVE ISSUES
B: GIVE ALL STAKEHOLDERS THEIR PROPER VOICE!
C: EFFECTIVE EDUCATIONAL SYSTEMS
ISM created from ‘Dimensions of Education Field Representation’
“should help provide stimulus for”
Two elements in a single box with bullets before them (as above) means that each holds the specified relationship to the other element in the box
The explanatory and clarificatory power of the FR is huge – but one has to use it regularly to understand its value to help us understand our systems…
We can also create ISMs using the elements within each of the Dimensions of the Field Representation – this enables us to explore within each Dimension or aspect of the system(s) under consideration (Illustrated, next slide)
(c) GS Chandy Underlying OPMS 61
B : GIVE STAKEHOLDERS THEIR PROPER VOICE!● To ensure that real stakeholders in education have a real voice(2)● To give due weight to the ideas of all stakeholders - students, teachers, parents, others...(3) ● To ensure that all good ideas provided by different groups of people interested in education are properly integrated into our action planning(4) ● To ensure that students at each level have a proper voice in the educational systems catering to their specific needs(10) ● To ensure that teachers at each level have their proper voice in the actual ‘actioning’ in the educational system(13) ● To enable all stakeholders to have their proper voice (2a)
For instance, Dimension ‘B’
(c) GS Chandy OPMS General Presentation 62
To ensure that real stakeholders in education have a real voice in the system (2)
● To ensure that teachers at each level have their proper voice in the actual ‘actioning’ in the educational system (13)
● To ensure that students at each level have a proper voice in the educational systems catering to their specific needs (4)
● To enable all stakeholders (parents, management, others) have their proper voice (2a)
To ensure that all good ideas provided by different groups of people interested in education are properly integrated into our action planning (4)
To give due weight to the ideas of all stakeholders… (3)
“should contribute”
ISM from elements in Dimension ‘B’:
“Give Stakeholders Their Proper Voice!”
(c) GS Chandy OPMS General Presentation 63
Now, we illustrate Field Representation (FR) method once again – now with a quite complex ‘second-order’ model -- a ‘model of models’‘model of models’: this is the ‘One Page Management System’ (OPMS).OPMS). The OPMS powerfully ‘enables’ people to accomplish the Missions of current interest to them, by enabling them to see their systems with utmost clarity, in a highly ‘actionable’ way...
Finally, integrate all ideas related to your Mission
(c) GS Chandy 64Underlying OPMS
This is a ‘model of models’ comprising of all elements / factors relating to a
specific Mission AND all the relational models constructed from those elements
– on a single page.
Elements in different ‘Dimensions’ are appropriately inter-related: e.g., we can find out specifically how the BARRIERS
(for instance) may hinder or prevent accomplishment of various THINGS TO
DO – and how to overcome them
Advantages:
• The OPMS process is in fact a ‘systematization’ of the way we naturally think…• The OPMS enables us to record all our ideas and to recall specific ideas exactly as and when needed• Requires only about 5-10 minutes per day for any specific Mission chosen• Huge benefits in systematic, organized thinking, motivation and other desirable outcomes – including accomplishment of your most ambitious Missions!
(c) GS Chandy 65Underlying OPMS
(c) GS Chandy Underlying OPMS 66
Claim:
Every successful project is in fact the product of systematic thinking and work of this kind (even if you are not formally
using the OPMS)!
Difficulties:
• Requires ‘self-discipline’ to use systematically• Unless it becomes a regular practice, the benefits of OPMS will not be understood • Initially, it may take about a 1-11
/2 months to understand the process, ‘make it a regular practice’ • At the start, people may find it difficult to ‘think systematically’• We often find it behaviorally difficult to perceive/understand our own weaknesses, a characteristic we need to overcome to accomplish our Missions effectively
(c) GS Chandy 67Underlying OPMS
Thank you!
BUT: if you’re willing to put in that needed 10 minutes a day – you will definitely find
the right way to accomplish your most ambitious Missions!
(c) GS Chandy 68Underlying OPMS
Just choose your Mission, start developing your OPMS for it – and
very soon you’ll be able to start acting more effectively than ever
before to accomplish it!