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A Centuries-Old Church Is Threatened by White Supremacists and Upgrades its Emergency Management Capabilities
CLIENT’S CHALLENGE
“We have weathered many threats throughout our history,” said the Reverend. “But given the recent violence against houses of worship for many different faiths, I want to make sure that we are prepared if a crisis occurs.” The leaders of this historic landmark, just outside a major American city, counted their parishioners in the thousands. “We have a lot of ministries here, under this roof,” continued the head of the church. “And a lot of volunteers. Tell us what we need to do and know to keep everyone safe.”
SUPPORT + SOLUTIONS
Over the course of several weeks, the expert team from Hillard Heintze, a Jensen Hughes company, conducted a careful, in-person emergency management assessment of the church’s capabilities. The team recommended many upgrades – from modifications to armed security guard deployment, facility-locking practices and an evacuation protocol to Crisis Management team formation, leveraging the Incident Management System in an emergency, establishing workplace violence prevention reporting and response policies and upgrading the church’s emergency communications system.
IMPACT + OUTCOMES
The church took action immediately on each of these recommendations. It also re-engaged the expert team for additional support. In the weeks that followed, the team drafted a comprehensive Emergency Management Plan in alignment with local first responder capabilities and the four principles of emergency management: mitigation, preparedness, response and recovery. It also designed a customized training program for the church’s new Crisis Management and Incident Management Teams.
CASE STUDY #232
UNDER HIS WINGS
SERVICE
Emergency Management Assessment, Plan Development and Training
CLIENT
One of the Oldest African-American Churches in the U.S.
INDUSTRY
Faith-Based Organizations
THE PROJECT MANAGER’S POST-ENGAGEMENT PERSPECTIVE
“This congregation was already enduring threats with great poise, and the church’s leaders were determined to take action. In fact, prominent white supremacists had recently established their headquarters nearby. Working quickly and closely with the church’s decision-makers, we were able to develop an adaptable and effective emergency plan that they will be able to leverage for years to come.”
© 2020 HILLARD HEINTZE [ 200121 ]Providing Insight | Delivering Assurance | Instilling Confidence® www.hillardheintze.com