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UltraMAX COMMERCIAL SWIMMING POOL CLEANERS OPERATOR MANUAL & TROUBLESHOOTING GUIDE for UltraMAX & UltraMAX Junior models PART# 82005 MADE WITH PRIDE IN THE U.S.A.

UltraMAX - Aqua Products · ultramax commercialswimmingpoolcleaners operatormanual & troubleshootingguide for ultramax&ultramaxjuniormodels part#82005 madewithpride intheu.s.a

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UltraMAXCOMMERCIAL SWIMMING POOL CLEANERS

OPERATOR MANUAL&

TROUBLESHOOTING GUIDEfor

UltraMAX & UltraMAX Junior models

PART# 82005

MADE WITH PRIDE

IN THE U.S.A.

READ CAREFULLY BEFORE USING YOUR AQUAPRODUCTS COMMERCIAL POOL CLEANER

Movable Handle:Your cleaner is equipped with a moveable Handle (A10200, A10203). For proper operation this Handle must be locked diagonallyacross the top of the cleaner body.

Locking the Handles:(with cleaner facing you)1. Pull the right front Spring Lock (S1100) upward. Slide the right side of the Handle towards

you as far as it will go. Release to secure the Handle in place.2. Pull the left rear Spring Lock upward, slide the left side of the Handle away from you as far

as it will go.Release the Spring Lock to secure the Handle in place.

Location of the Power Supply Unit (transformer)The Power Supply unit (A7066) should be placed in a sheltered area, atleast 12 feet away from the pool. Since the Power Supply is not water-proof, it should be sheltered from rain, snow and away from puddlesof water.

If there is a 115V, three prong Ground Fault Circuit Interruptor (GFCI)socket outlet present, simply plug in the Power Supply cord into this outlet.If necessary, a grounded 115V extension cord may be used to connect thePower Supply to the closest GFCI electrical outlet. Ensure that theelectric outlet is properly grounded, as only then can the safetyinsulation of the transformer be effective.WARNING! A ground fault current interruptor (GFCI) must be installedto protect your electrical outlet and prevent any possible electricalshock.

To Operate your Cleaner:1. Plug the Cable Assembly (A16125 or A16159) into the Power Supply.2. While holding its Handle, completely submerse the Pool Cleaner in water.3. While the Cleaner is submersed, gently tilt it side to side.

This will allow any trapped air to escape through the pump outlets. Then, with a gentle push, allow the Cleaner to sink to thebottom of the pool.

NOTE: If the Cleaner does not sink to the bottom of the pool,it is a result of trapped air. This air must be removed for properoperation. (Repeat step 3)

NOTE: It is important to always start the Cleaner’s operation only when it is immersed and on a level surface not an incline.4. Uncoil the Cable Assembly and spread it over the pool water surface as evenly as possible. Make sure the Cable has no

tangles or kinks.5. Plug the Power Supply into 115V (U.S.A.) grounded outlet and switch on Power Supply.6. Optional Timer - if your Cleaner is equipped with a timer, first plug the Power Supply into the timer and then plug the timer into

a 115Vgrounded electrical outlet.

CAUTION: Do not power on the Cleaner if it is not fully submerged in the water. Operating your Cleaner outside thewater will cause costly damage and will result in loss of warranty.

CAUTION: Cleaner should not stay in the pool permanently. After the pool has been cleaned remove the Cleaner fromthe water. Always remember to turn off the Power Supply and unplug it from the electrical outlet before taking theCleaner out fo the water.

RECOMMENDATION: In a hot climate we recommend that you allow the Cleaner to remain in the pool 15-25 minutes fol-lowing the end of a cleaning cycle. This will allow all motors to cool completely.

WARNING! Cleaner Should Not Be Operated While People Are Swimming In The Pool!

Cleaning and Changing the Filter BagsYour Cleaner is equipped with a highly efficient Filter Bag (8100, 8101, 8200 or 8201) the Dual-Body Cleaner has two Bags. TheFine Filter (small pore Bag - 8100 or 8101) collects fine particles of dirt and debris including algae and bacteria. Much of this de-bris cannot be seen and may give the appearance that the Filter Bags are clean when in reality, they are not.

IMPORTANT NOTE: Most problems of poor performance are a result of dirty Filter Bags. If the Filter Bags becomeclogged, the operation of the Cleaner will become sluggish and its vacuuming ability will be reduced. Although the FineFilter Bags may not appear dirty, they are capable of filtering out particulates 20 times smaller than what is visible to thenaked eye (i.e algae, bacteria etc.)We recommend cleaning the Filter Bags whenever the Cleaner is removed from the water. Dirty bags left out of the poolwill dry out and become more difficult to clean. Should you use your Cleaner primarily to vacuum large debris likeleaves, we suggest using our Mesh Filter Bag (8200 or 8201).

MAINTENANCE AND ADJUSTMENTYour Cleaner is virtually maintenance free. Since it is an robotic pool cleaner, it has very few moving parts to wear out. Here area few suggestions which will allow your Cleaner to perform at its optimum.

WARNING! Before any maintenance or adjustment to the unit is performed, the pool cleaner must be disconnected from the PowerSupply and the Power Supply must be unplugged from the electrical outlet to prevent damage to the Cleaner and possible personal injury!

Your Cleaner is equipped with a multi-directional wireless Remote Control Transmitter. This feature will enable you to guidethe Cleaner directly to areas of the pool requiring additional cleaning attention or for quick spot clean ups.

Depressing the Left or Right buttons will guide your Cleaner either LEFT orRIGHT respectively for as long as the button is being pressed. When the buttonis released, the machine will proceed straight ahead in the new direction. TheForward / Reverse Button need only to be pressed once to effect a change indirection, either FORWARD or REVERSE.

Troubleshooting - Should your Remote Control not function properly, first check thebattery within the Transmitter. If, after replacing the battery, the Remote Controlfeature still does not function properly, contact your Aqua Products Tech Support at:888-AQUATECH (278-2832) or via e-mail at [email protected]

Using The Remote Control Feature

Forward/Reverse

TurnLeft

TurnRight

Wireless RemoteControl Transmitter

To Clean The Filter Bag:1. Unplug the Power Supply from the outlet.2. Lay the Cleaner on its back and release the Bottom Lid Assembly (A9200X or A9201XC)by pushIng outwards on the Lock Tab (towards the sides of the Cleaner).

3. Remove the Bottom Lid Assembly.4. Remove the Filter Bag from the Bag support bars, turn the Bag inside out and wash off

all visible dirt with a garden hose or in a sink. Gentle agitation between your hands willhelp remove the fine particles. Continue cleaning and squeeze gently until the rinsewater is clear. If necessary, machine wash in cold water only. No detergent or me-

chanicaldrying.

CAUTION: DO NOT USE DETERGENT OR DRY THE FILTER BAG IN A CLOTHESDRYER!

5. When clean, refit the Bag. Fine Filter Bags should be refitted with the felt-like surfaceon

the inside and the Small Label on the bag should be positioned in the center of the longside

of the Bottom Lid Assembly.6. The small grommet holes in the Bag are used to allow bypass to help avoid damage to

motor and should be positioned at the corner of each Bag support bar.

7. Re-install Bottom Lid Assembly in the Cleaner’s body and lock in place.

IMPORTANT NOTE: Be sure that all Lock Tabs snap closed and that there are noobstructions (i.e Filter Bag) ensuring a completely closed Bottom Lid Assembly.

Fig.2

Lock Tabs

Filter Bag Open

Filter Bag and Bottom Lid AssemblyReady To Re-install

Bottom LidAssembly

SmallLabel

CornerGrometHole

Changing The Drive Belts:After a number of months or years (depending on usage & poolchemistry) the Drive Belts (two at each end behind the SidePlates - SP3400B6H) will stretch. To maintain optimumperformance these will require periodic replacement.

CAUTION: If “shocking” water be sure to remove Cleanerprior and allow at least 24 hours for dilution before returningCleaner to water.1. Remove Drive Tracks (3200 or 3201).2.Turn Cleaner upside down and remove Bottom Lid

Assembly.3. Locate the four Screws (SP3401) on Drive Motor

(A8523SL or A8524BBSL) side, which holds Side Plate in place.

NOTE: Before removing the Screws, notice how theDrive Belts are positioned for re-assembly.

4. Remove old Belts and replace them, beingcareful to properly position the replacement Belts. Each Beltmust be pressed against Stepped Sleeve Roller (3500) forproper tension.

5. To re assemble, reverse steps 4 through 1.6. Repeat this entire procedure on the other side of your Cleaner.

Keeping Your Cleaner Clean:1. Although your Cleaner is made primarily of corrosion resistant materials, a good cleaning of the entire Cleaner with fresh water after

each operating cycle will add years of trouble free operation and extend the life of its wear and tear parts.2. From time to time, pine needles, string or other foreign materials may lodge themselves around the Propellers (4400) located on top of

the Cleaner. Unplug the Cleaner from the Power Supply. Simply remove the Screws (2260) holding each Outlet Top onto the top of theCleaner then gently remove any debris from the Propellers. The Propellers should also be removed for cleaning underneath.This can be done by pulling the Propeller upward. When reassembling the Outlet Top DO NOT OVERTIGHTEN as it may fractureOutlet Top area.

Storage Of Your Cleaner:Do not allow your Cleaner to stay in the pool when not in operation. Chlorine and/or rays will prematurely wear the Cleaner and itscomponents. Storing your Cleaner on its side or on optional Ultrakart will allow adequate drainage. Keep your Cleaner out of direct sun-light when not in use. NOTE: Always unplug the Cleaner when not in use.

Service Your Cleaner:Your Cleaner uses the newest and most advanced electronic Drive Motors and brushless Pump Motors (A6010U). Should there ever bea problem with either the Pump or Drive Motors, do not attempt to investigate or repair yourself. Doing so may cause costly damage andwill result in loss of warranty.Call Aqua Products Technical Service Department at (888-AQUATECH/278-2832) or e-mail [email protected]

No Miracles:Although your Cleaner is a technically advanced robot, it must be understood that it will not perform miracles... there are just some smallareas of the pool that may not be cleaned. Don’t be alarmed if your Cleaner doesn’t vacuum dirt that may be trapped in corners, crevicesor hard to reach areas. Simply brush the dirt into an open area and it will be vacuumed by your Cleaner. To maximize the cleanliness ofyour pool use the Cleaner on a daily basis. Most large commercial pools that are exceptionally dirty with algae, leaves, etc. may require anumber of cleaning cycles to do the job.

Changing Molded Rubber Scrubbing Brushes:Depending upon how frequently you use your Cleaner, it will be neces-sary to replace the Brushes (SP3002BM4 or SP3002) when they wearout. Tired and worn out Brushes will impede Cleaner’s scrubbing abilityand overall performance.

1.Remove old Brushes by cutting the long tabswithscissors.2.Wrap the new Brush around the Wheel Tube (A38200, A38201 orA38200MG).

3.Carefully pull the long triangular tabs through their corresponding slots.

CAUTION: Gently tug each tab to the left then to the right to makesure they are all the way through the slits and are secure. Pullingthe tabs straight through the slots may cause them to tear.

If your Cleaner is equipped with PVA Brushes for better performance intiled, fiberglass or slippery surfaced pools, call Aqua Products Tech Supportfor assistance in changing out worn PVA Brushes;(888 AQUATECH/278-2832) or e-mail [email protected].

PROBLEM1 Cleaner does not pump water or move

2 The Cleaner does not pump water all, orpumps slowly but moves

3 Cleaner does not move but does pump water

4 Cleaner does not pick up dirt and debris

5 Cleaner does not seem to cover the entire pool

THINGS TO CHECKa) Check to see if electric outlet has power.b) Check if Power Supply is plugged into a grounded outlet and the

Cable Assembly is plugged into the Power Supply.c) Switch the Power Supply off and on a few times.

Allow 30 seconds between “on” and “of f”.d) Replace the old Power Supply Fuse with a 250V/5 amp “slow

blow” Fuse.

a) Check to see if Propeller is seized due to accumulation of hair ordebris on the Propellers. Remove the top Screws on each OutletTop and clean the Propeller. When reassembling the Outlet Topdo not overtighten the screws.

b) Check to see if the Filter Bag is thoroughly clean. Clean as necessary.c) Insure that the Intake Valves (9305BL) on the underside of the

Bottom Lids are free to open and close. They should not bestuck to the body of the Bottom Assembly. These Valve flaps allowthe entry of water and debris. Clean and free the flaps if necessary.

d) If a, b and c are negative, check the Pump Motors. If they arenot functioning, call Aqua Products Tech Support:(888) AQUATECH/278-2832 or e-mail [email protected].

a) Check to see if forward/reverse motion is obstructed by foreignmatter - hair, debris, etc. on Drive Belts or Drive Tracksor is there an entanglement with the Cable Assembly.Clean as necessary.

b) Check if Drive Belts or Drive Tracks have slipped out of place.Also check for proper tension of Drive Belts and Drive Tracks.If necessary replace Belts or Tracks.

c) Check for loose Drive Motor connections.d) If a, b and c are negative, check the master and slave Motors.

Contact Aqua Products Tech Support for assistance:(888)AQUATECH/278-2832 or e-mail [email protected].

a) Check #2a and b of this guide.

a) Most likely a thorough cleaning of the Filter Bag is needed.b) Check to see that the Cable Assembly is properly spread out and

is untangled.c) Allow the Cleaner to run for an additional cleaning cycle.d) After following instructions a, b and c, if there is still a problem,

contact Aqua Products Tech Support for specific additional assistance:(888)AQUATECH/278-2832 or e-mail [email protected].

Troubleshooting GuidePLEASE CHECK THE FOLLOWING BEFORE CALLING YOUR SERVICE CENTER or AQUA PRODUCTS

WARNING! Before troubleshooting the pool Cleaner must be disconnected from the Power Ssupply and the Power Supplymust be unplugged from the electrical outlet to prevent damage to the Cleaner and possible personal injury!

NOTE: The drive motors and pump motors have electrical quick connectors to permit easy replacement.The electrical main cable also has quick connectors.

WARNING: The Power Supply Cord can only be replaced with the aid of special purpose tools normallyavailable only to Authorized Aqua Products Dealers, Distributors and Service Centers.

6 Remote Control does not operate properly a) Make sure that you activate the Remote Control no more than 30meters (100 feet) away from the Power Supply).

b) Check the battery in the Remote Control Transmitter.c) If there is still a problem with the Remote Control function of

your Cleaner, contact Aqua Products Tech Support for assistance:(888)AQUATECH/278-2832 or e-mail [email protected].

THINGS TO CHECK

Because of the angles of your pool’s bottom and sides, theInfrared Eye (Sensor) may not be “seeing” the wall or obstacle in timeto reverse the Cleaner’s direction and may require adjustment.

a) To adjust the sensor loosen the two Screws on the SensorBracket. These Screws are located by the InfraredSensor on the side of the Cleaner.

b) Move or adjust the Sensor to the desired position.c) Tighten the Screws again so the Sensor will not move.

If the Infrared Sensor does not operate properly, it is notalways the fault of the Infrared Eye, but rather maybe is the fault ofthe Drive Motor electronics.

a) Remove the Cleaner form the water and place it in ahorizontal position.

b) Remove the external Infrared “eye” but don’t disconnect it.Then, put your hand in front of the “eye” if the Cleanerreverses, the “eye” is working. If no, contact Aqua ProductsTech Support for assistance: (888)AQUATECH/278-2832or e-mail [email protected]

* The Infrared Sensor is an option installed at the time ofmanufacture and can not be added afterwards.

The standard Cleaner model has the Cable Assembly installed in themiddle of the Cleaner with the help of a rope and a metal LocatorBlock.

If the Cleaner circles (turns) to the left or to the right when it cleansduring automatic programming (not with Remote Control) pleasecheck and adjust:a) That the Cable Assembly is spread out and untangled.b) If step (a) was done and the Cleaner still turns (too

much), loosen the Screw in the center of the Locator Blockand slide the Cable Assembly to the side opposite of thedirection in which the Cleaner is turning.

Example: If the Cleaner is turning to the right, slide the Cable As-sembly with the Rope to the left side. Then re-tighten the Screw inthe Locator Block to secure the Rope and the cable Assembly in thisnew position.

PROBLEM7 The Infrared Sensor is not working

(The Cleaner is not sensing walls andReversing direction)

8 The Cleaner consistently pulls to theleft or right

CableAssembly

LocatorBlock

Handle

Rope

PARTS LISTULTRAMAX / ULTRAMAX JUNIOR

1 A10203 Handle Assembly (Blue/White) - UMAX Jr.1 A10200 Handle Assembly (Blue/White) - ULTRAMAX2 S1100B Bracket for Handle Assembly (Blue)3 1105 Screw (10-32 x 7/8” phil-pan head) for Handle Bracket4 1614 Shrink Tube (1.5” wide x 3.5” long) - for Cable Assembly connection to Cleaner5 A16125 Cable Assembly (9-wire, 120 feet)5 A16159 Cable Assembly (9-wire, 150 feet)6 1638 Plug for Cable Assembly (9-pin, female) - only for Cable end to Power Supply7 2112 P-Clip (stainless steel)8 A22201-UJR Body Assembly (with all necessary holes drilled) - UMAX Jr.8 A22200NOHOLE Body Assembly (with all necessary holes drilled, set of 2) - ULTRAMAX9 2224 Shell (Beige) - for on top body assembly - UMAX Jr.9 2224 Shell (Beige) - for on top body assembly - ULTRAMAX10 2007C I.R Sensor (5-pin plug connection, set of 2) ** reorder individually11 2240B Outlet Top/Bottom (set of 2) ** reorder individually12 A2240S Junction Box Assembly - UMAX Jr. .I.R.12 A2240S Junction Box Assembly -(standard) UMAX12 A2240S Junction Box Assembly -(standard) UMAX Jr.12 A2240S Junction Box Assembly - UMAX I.R.13 2251 Screw (8-18 x 3/4” phil-pan head) - set of 4 for Pump Motors14 2260 Screw (6-24 x7/16” phil-bev head) - for Outlet Top, P-Clips & H-Float15 2600 Bushing for Side Plate (3 for each Side Plate)16 2700 Screw (8-18 x 11/16” phil-bev head) - for Drive Motors17 2702 Screw (6-24 x 11/16” phil-bev head) - for Filter Screen18 SP3002BM4 Molded Rubber Brushes (Blue, 2 pairs) - UMAX Jr. ** reorder in pairs18 SP3002B Molded Rubber Brushes (Blue, set of 4) - ULTRAMAX ** reorder in pairs18 SP3008A PVA Brushes (Light Blue, set of 4) - UMAX Jr. ** reorder in pairs18 SP3009 PVA Brushes (Light Blue, set of 4) - ULTRAMAX **reorder in pairs19 S3103 H-Float with plastic holder and mounting screws20 3104 Side Pocket Float (pair)21 3200 Drive Track (Black)21 3201 Drive Track (Blue)21 3203 Drive Track with Traction Tabs (Blue)22 2675 Guides for Model “G-Tooth” Drive Track (Blue, set of 4)23 3302 Drive Belts (Brown, set of 4) **reorder in pairs24 S3400B6H Side Plate (Blue with 6 holes)25 3401 Screw (10-32 x 2-1/8”, set of 8) - for securing Side Plate to Body Assembly

3402 Lock Nut (10-32 x Hex, set of 8) - for use with all 10-32 Screws26 8307 Screw (10-32 x 2-1/4”, set of 8) - for securing lower sides 2 Body Assemblies

PARTS LISTULTRAMAX / ULTRAMAX JUNIOR

27 3500 Small Roller (set of 4) ** reorder individually28 3506 Stepped Sleeve Roller (set of 4) **reorder individually29 A3605 Pulley Assembly - Medium (2-3/4”)30 A38201 Wheel Tube Assembly (set of 2 -UMAX Jr.)30 A38201MG Wheel Tube Assembly - Model “G” (set of 2 - UMAX Jr.)30 A38200 Wheel Tube Assembly (set of 4 -ULTRAMAX)30 A38200MG Wheel Tube Assembly- Model “G” (set of 4 -ULTRAMAX)31 3603 Flay Nylon Washer (for around pin of every Wheel Tube end)30 4400 Propellor (for Pump Motor)33 4613 Spiral Pin (for end Drive Motor shaft)34 5301 Filter Screen (UMAX Jr.)34 5300 Filter Screen (ULTRAMAX)35 7002 Fuse (5 Amp, Slow-Blow)36 7005 Fuse Holder37 A7066 Power Supply (9-pin)38 SP7041 Plastic Handle (for top of Power Supply box)39 7102 Power Cable (for Pwer Supply feed from wall)40 7106 Lighted Switch (for Power Supply operation)41 SP7140 Socket (9-pin, male)42 7023 Antenna (4”)43 8101 Filter Bag - Fine (UMAX Jr.)43 8100 Filter Bag - Fine (ULTRAMAX) - set of 2, **reorder individually43 8201 Filter Bag - Mesh (UMAX Jr.)43 8200 Filter Bag - Fine (ULTRAMAX) - set of 2, **reorder individually44 A8325 Rope Assembly (for Handle Assembly) - UMAX Jr.

A8326 Rope Assembly (for Handle Assembly) - ULTRAMAX45 A9201XC Bottom Lid Assembly - UMAX Jr.45 A9200X Bottom Lid Assembly - ULTRAMAX46 SP9204BL Lock Tab (Blue, set of 4)47 9305BL Plastic Vlave Flaps (Blue, for Bottom Lid in ULTRAMAX)48 11058 Retaining Ring (E-Clip49 220114C Remote Control Transmitter (yellow/black, 3 blue arrows)50 2303 Screw (for Lock Tabs, set of 4)51 7133 Lock Nut (for Lock Tabs Screws, set of 4)52 A8523SL Drive Motor (Master, Black) - standard

A8524BBSL Drive Motor (Master, Black) - Beach Boy Air Sensor - (NEW)53 A8532V Drive Motor (Slave, Green) - ALL CLEANERS54 A6010U Pump Motor (SET OF 2) ** reorder individually

ALL METAL PARTS, SCREWS, NUTS FASTENERS MUST BE STAINLESS STEELOF A PARTICULAR GRADE OR HIGHER TO ENSURE CORROSIONLESS OPERATION

IN THE HARSH POOL ENVIRONMENTS.

If you think you have a warranty claim,

DO NOT RETURN TO YOUR DEALER

Contact Aqua Products to receive aReturn Merchandise Authorization Number

Phone: (888) AQUATECH / 278-2832Web: www.AquaProducts.com/ServiceE-mail: [email protected]