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2014 UEL short courses
| COURSE PORTFOLIO 2014 1
short Courses portfolio 2014
our world is changing... shouldn’t you?
| COURSE PORTFOLIO 2014 2
CoNteNtsMessage from the Ceo 3
About the university of KwaZulu-Natal 4
What is uKZN extended learning? 4
BusinEss and ManagEMEnt coursEs
Management Development programme 5
Competent project Management 6
Certificate in public Administration 7
Certificate in Business Administration 8
supply Chain Management 9
finance for Non-financial Managers 10
law coursEs
Certificate in forensic investigation and Criminal Justice 11
Certificate in labour law 12
languagE coursEs
Business english 13
isiZulu Basic 14
portuguese Basic 15
Bridging coursEs 16
custoMisEd coursEs 17
gEnEral inForMation
Course Dates and pricing 18
organisations that support uel 19
testimonials 20
Where to find us? 21
other locations 21
Bridging courses are short intensive courses designed for post-secondary school learners and mature students entering tertiary study. it is for students who are not confident with their preparation for university study, or they may not meet the assumed knowledge requirements.
Customised courses are programmes that are specially designed to meet your training and development needs.
| COURSE PORTFOLIO 2014 3
On behalf of UKZN Extended Learning (UEL) it is my pleasure to introduce our core portfolio of short courses to be offered in 2014, to assist you in meeting the challenges of a changing world and to help equip you to take advantage of the opportunities that arise to develop your chosen career. The global economic environment is changing faster than ever before. In your chosen field, we understand that it is critical for your future success that you remain abreast of the skills, knowledge
and qualities required to build your career and to create options for yourself, through your further development.
At UEL, our aim is to contribute significantly to building the human capital capacity of the country through continuing education or life-long learning, meeting the people development needs of individuals and organisations across public and private sectors, and the broader community, as well as at a local, regional and international level, with a focus on the continent of Africa.
Our courses are taught and facilitated by leading academics and experts, with the aim of providing world-class continuing education of lasting quality, with a focus on active learning, sharing of best practice and implementation of practical applications that will enhance your performance and impact in your chosen field of endeavour, be it at the workplace or in the pursuit of your personal ambitions.
Our 2014 Calendar contains a broad range of courses - from Leadership, General Management and Finance, to Law and Language courses to university access courses such as Foundation Math and the Certificate in Business Administration. We also specialise in designing customised courses, such as Leadership & Good Governance for COGTA, Nutrition Advisor Programme for the Department of Health, Conflict Management & Negotiation Skills for Transnet, and Leadership in HIV Prevention for the Human Sciences Research Council (HSRC).
During 2014 we will continue to introduce new and innovative courses to meet your needs. Should you wish to have a programme specially designed for your organisation, which combines academic insights with an intimate understanding of your business, please contact us. I also extend an invitation to you, to visit our website www.ukznextendedlearning.co.za for more information on any of our courses.
We encourage you to experience our courses first hand, and look forward to meeting you in 2014.
MEssagE
FroM thE
cEo
| COURSE PORTFOLIO 2014 4
The University of KwaZulu-Natal (UKZN) is located in the picturesque province of KwaZulu-Natal. It is a teaching and research-led university with a proud and rich heritage of academic excellence. In 2010 our province celebrated 100 years of Higher Education – a centenary of scholarship, innovation and community engagement. This vast wealth of knowledge production lies at the heart of the university’s success as one of the top institutions on the African continent and one of only three South African Universities listed amongst the top 500 Universities in the world according to the Academic Rankings of World Universities (ARWU). The Webometrics Rankings released on 2 August 2013, rated UKZN as number one in Africa for the impact of its web presence and relevance to society.
By international standards, UKZN is a very large and complex institution, with over 40 000 students spread across five campuses (Edgewood, Howard College, Medical School, Pietermaritzburg and Westville). It spans two centres, one in the coastal city of Durban and environs, and the other in the provincial capital of Pietermaritzburg, some 80 km inland.
The greater Durban area is one of the fastest growing centres of population in the world. It is also the second largest commercial and industrial centre in South Africa with a wide range of industries covering commodities, manufacturing and services. The port handles the largest volume of shipping and general cargo on the African continent. The University has a unique opportunity to exploit these locational factors in developing its strategic thrusts.
UKZN Extended Learning (UEL) is committed to enrichment through lifelong learning, by providing high quality credit and non-credit bearing short courses and academic programmes in collaboration with schools and colleges of the University of KwaZulu-Natal.
In a fast changing environment, developing relevant and useful skills and knowledge and the capacity to deliver results, is more important than ever. To assist you with your personal development needs, UEL is pleased to announce an exciting range of short courses to be offered in 2014.
Our courses are designed using the very best methods by combining content, based on both tried and tested results, and recent cutting edge research, with interactive experiential teaching and learning from local and international faculty and guest speakers.
ABout the univErsity oF Kwazulu-natal
WhAt is uKznExtEndEd lEarning?
| COURSE PORTFOLIO 2014 5
ManagEMEnt dEvEloPMEnt proGrAMMe
The Management Development Programme (MDP) provides companies with the opportunity to grow the potential of new and aspiring managers. These employees are often tasked with making short to middle-term decisions and need skills and knowledge to make effective decisions. This programme is designed to facilitate an understanding of, and the ability to integrate and apply the key competencies required for each of the functional areas of business. The MDP is a practical programme aimed at empowering the middle manager and providing a platform to facilitate personal and professional development within the business environment. It is largely learner-centred, drawing on participants’ experience and inherent potential to mould valuable leadership traits. The MDP is underpinned by personal coaching and identifies and supports the development of future leaders in organisations.
How you will benefit. You will learn to:• Understand your management role in contributing to an effective
organisation• Address strategic HR challenges, such as talent management,
employee satisfaction and performance management• Manage marketing communication as the life-blood of a business• Speak the language of finance, understanding terms such as
budgeting, forecasting, working capital and concepts including triple bottom line reporting
• Use new and emerging technologies, to address the need to innovate, simplify and optimise resources
Key focus areas:• Management and Leadership• Operations Management• Information Systems Management• Marketing Management• Financial Management• Management Strategy• Personal Development• People Management
Who should attend:This programme is aimed at new and middle managers who are currently managing others, have the potential to manage others, or who wish to grow and develop their management abilities.
Entrance requirements:• Matric Exemption (or equivalent);• Minimum of 3 years work experience.
Duration:1 Year (modular: block sessions)
BUSINESS AND MANAGEMENT COURSES
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Key focus areas:• Management and Leadership• Operations Management• Information Systems Management• Marketing Management• Financial Management• Management Strategy• Personal Development• People Management
Duration:1 Year (modular: block sessions)
This course provides an objective overview of Project Management from a practical business perspective: from initial conceptualisation, to planning, to implementation and subsequent evaluation. Increasingly, projects are seen as a vehicle for accomplishing tasks and meeting objectives in competitive markets, to address customer and organisational needs. The role of the project manager is being re-defined to ensure the successful completion of corporate and major capital projects. Delegates attending the course will have the opportunity to develop practical skills for use directly on their return to the organisation.
coMPEtEnt ProJEct MANAGeMeNt
How you will benefit. You will learn to:
• Develop a conceptual scoping statement• Compute the duration of a project• Cost activities and manage budgets• Predict risks and develop contingencies• Develop quality standards• Construct work and technical breakdown structures• Manage a project and a project team• Measure the progress and results of a project’s
implementation
Key focus areas:• Defining projects• Project characteristics• Project lifecycle (short and long term)• Project management and strategy• Measurement tools for competent project management• Making projects work - technical skills• Project planning• Network planning• Socio-cultural skills• Managing group dynamics• Time management
Who should attend:The course is aimed at corporate, government and public sector clients who hold a minimum of a matric qualification; and are involved or associated with the management of projects.
Duration:3 days
BUSINESS AND MANAGEMENT COURSES
Entrance requirements:Matric and/or relevant industry experience
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CertifiCAte iN PuBlic adMinistration
The Certificate in Public Administration introduces basic concepts as they relate to the public sector, examines practices and techniques that are consistent with transforming public entities, and provides knowledge and skills that you can use immediately. You will also get the advantage of a curriculum that is developed by the School of Management, IT & Governance of the University of KwaZulu-Natal, under the leadership of Professor Henry Wissink, and taught by academics and professionals with many years of practical training experience. This 6 month course is a specially designed stand-alone qualification that also provides access to further study at the University of KwaZulu-Natal.
How you will benefit. You will learn to:• Understand the dynamics of public administration, public
policy, and public service delivery• Develop essential and elementary mathematical and
statistical skills• Apply the principles of knowledge management in a public
sector environment• Communicate more effectively and produce effective
presentations
Key focus areas:• Module 1: Introduction to Public Administration and
Management• Module 2: Introduction to Management Science• Module 3: Computing and Information Systems for the Public
Sector• Module 4: Communication Skills
Who should attend:This certificate is ideal if you wish to begin or advance yourcareer in the public sector.• Administrators and clerks employed in local, provincial
and national government• Junior and middle managers desiring to obtain a formal
qualification• Qualifying matriculants who may seek a career in the
public sector
Entrance requirements:• Completion of National Senior Certificate (Matric), with
not less than 24 NSC points (excluding Life Orientation) and passed Mathematics at grade 11 level
• Mature candidates may also apply on the basis of Industry experience and recognition of prior learning
Duration:Semester long course (6 month) runs from Monday to Thursday (evening lectures)
BUSINESS AND MANAGEMENT COURSES
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Who should attend:This certificate is ideal if you wish to begin or advance yourcareer in business.• Junior managers, administrators and clerks• Entrepreneurs and professionals who need to improve
their business • Qualifying matriculants who may not have met the entrance
requirements to Bachelor of Business Administration at UKZN
CertifiCAte iN BusinEss adMinistration
The Certificate in Business Administration introduces basic concepts, practices and techniques that are consistent with modern business, providing knowledge and skills that you can use immediately. You will also get the advantage of a curriculum that is developed by the School of Management, IT & Governance under the leadership of Professor Henry Wissink, and taught by academics from the University and industry professionals with many years of practical business experience. This 6 month course provides a sound foundation for delegates striving towards a Bachelor of Business Administration Degree, at the University of KwaZulu Natal. It also provides access to further study at the University of KwaZulu-Natal.
How you will benefit. You will learn to:• Communicate more effectively• Gain essential computer literacy skills• Understand the role of numbers in business• Understand how the external environment influences
decision-making
Key focus areas:• Module 1: Business Communication• Module 2: Business Computing and Logical Reasoning• Module 3: Introduction to Management Science• Module 4: Environment of Business
Entrance requirements:• Completion of National Senior Certificate (Matric), with
not less than 24 NSC points (excluding Life Orientation) and passed Mathematics at grade 11 level
• Mature candidates may also apply on the basis of Industry experience and recognition of prior learning
BUSINESS AND MANAGEMENT COURSES
Duration:Semester long course (6 month) runs from Monday to Thursday (evening lectures)
| COURSE PORTFOLIO 2014 9
supply ChAiN ManagEMEnt
This course provides an objective overview of Supply Chain Management (SCM) from a practical business perspective: the tenets of innovation and the ‘lean organisation’ and implications for the organisation and its supply chain; the process of innovation and the alignment between innovation and supply chain management; the resolution of key issues critical to supply chain management that will result in improved performance; the concept of risk and uncertainty in SCM and strategies to reduce these. Delegates attending the course will have the opportunity to develop practical skills for use directly on their return to the organisation.
How you will benefit. You will learn to:• Understand and better manage the operations of warehousing and
distribution channels• Select suppliers, purchasing systems and processes on the basis
of techniques and tools used for this purpose, which optimise the decision making processes around options
• Assess the risk to supply chain processes of various internal and external factors to the business
• Understand and manage the processes for leading people in optimising the supply chain of an organisation, including internal and external customer relationship management (CRM)
• Analyse the value chain across the organisation, to assess and develop key areas critical to the success of the business
• Measure the progress and results of a change process within the supply chain of an organisation
Key focus areas:• Global Competitive Context• Demand Forecasting and Inventory Management• Distribution and Logistics Management• Strategic Sourcing and Supplier Relationship Management• Knowledge and Risk Management in SCM• Value Chain and Customer Relationship Management• Ethics, Social Responsibility and Sustainability
Who should attend:This certificate is ideal for private and public sector delegateswho hold a minimum of a matric qualification; most of whomwill be considering or would be involved in supply chainmanagement in the future, or will be active in this area ofbusiness and commerce.
Entrance requirements:Matric and/or relevant industry experience.
Duration:3 days
BUSINESS AND MANAGEMENT COURSES
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FinancE For nonfiNANCiAl MANAGers
Are you in Sales and Marketing, Warehousing and Logistics, Engineering, Operations, Human Resources, or perhaps in another non-financial management role? If so, this course is for you! Finance for Non-Financial Managers (FNFM) is designed to develop financial literacy and create a better understanding of your contribution to strategic decision making. This course aims to unscrabble the conundrums of reading financial statements, capital budgeting and the importance of cash flow. It will provide a more structured approach to sales and product forecasting, budgeting, and measurement of performance against budgets. This course will empower you, and give you confidence when communicating with accounting and finance people in your organisation.
Who should attend:• Engineers (Civil, Structural, Industrial, Chemical, Mechanical)• Warehousing and Logistics supervisors/managers• Human Resources professionals• Operations and admin personnel• Sales and marketing professionals
How you will benefit. You will learn to:• Speak the language of finance, understanding terms such as
budgeting, forecasting, working capital, triple bottom line reporting, etc.
• Engage with financial professionals and appreciate their points of view
• Examine the financial health of an organisation, identify problems and inefficiencies and have an appreciation of how their resolution will improve financial performance
• Develop an insight into the drivers and measurement of cost• Develop an understanding of key measures of financial performance,
including ROE, ROA and EVA• Understand growth, cashflow and profitability concepts• Develop the ability to construct a financial plan and establish its
financial feasibility
Key focus areas:• Introduction to corporate finance• Budgeting and forecasting techniques• Financial statements, taxes and cash flow management• Long-term financial planning and growth• Understanding the time value of money• Financial decision-making and working capital management• Making capital investment decisions• Project analysis and evaluation• Financial ratio analysis and interpretation• Financial risk management
Entrance requirements:Matric and/or relevant industry experience.
Duration:3 days
BUSINESS AND MANAGEMENT COURSES
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CertifiCAte iN ForEnsic invEstigation AND CriMiNAl JustiCe
The Certificate in Forensic Investigation is designed to develop skills and to equip individuals and professionals to effectively undertake forensic investigations with an appreciation of the legal, ethical and industrial relations implications.
How you will benefit. You will learn to:• Demonstrate an understanding of basic criminal law principles and
the elements of the crimes involved in white collar crime• Demonstrate an understanding of the requirements of the law
of criminal procedure in the light of the Constitution and law of evidence as it pertains to investigation and gathering of evidence
• Show an appreciation of the industrial relations issues involved, the civil recovery of assets and the development of an institutional ethical ethos
• Investigate a crime with an appreciation of the need to establish all the elements of the crime and to support this with credible evidence
• Show an appreciation of ethical aspects of workplace crime
Key focus areas:• Criminal Justice A• Basic Accounting Concepts• Criminal Justice B
LAW COURSES
Duration:1 year (two sessions/week)
Who should attend:• Auditors• Insurance Staff• Traffic officers, police service, security service• Tax practioners
Entrance requirements:Matric and/or relevant industry experience.
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CertifiCAte iN laBour law
The Certificate in Labour Law aims to equip delegates with the necessary labour legislation and procedures to ensure that accurate and ethical procedures are put into place on returning to the workplace. Labour legislation in South Africa is one of the biggest challenges facing businesses in all industries today. There is a maze of labour legislation governing correct practices and procedures that changes on a regular basis. Implementing unsound or outdated human resource practices in the workplace can result in costly and time-consuming battles with staff down the line.
Who should attend:The course is suitable for anyone who deals with employment law issues in the workplace. This includes small-business owners and managers, HR personnel, supervisors, foremen, managing partners of professional firms, franchise owners or managers and factory managers.
How you will benefit. You will learn to:• Develop an overview of the most commonly applicable labour
legislation in the environment of small and medium businesses• Understand the various techniques of effective labour dispute
resolution• Acquire practical skills in identifying different types of labour
disputes and to conduct hearings in the workplace
Key focus areas:• Introduction to labour law• The employment contract, basic conditions
of and termination of employment• Workplace discipline and automatically
unfair dismissals • Dismissal for misconduct and poor
performance or incapacity• Dismissal for operational requirements,
closures, mergers and sale of business• Unfair labour practice and employment equity• Current legislations
Duration:6 months (one session/ week)
LAW COURSES
Duration:1 year (two sessions/week)
Entrance requirements:Matric and/or relevant industry experience.
| COURSE PORTFOLIO 2014 13
BusinEsseNGlish
As the world gets ‘smaller’ and global trade becomes more accessible, communication skills, particularly in English, are vital for individuals and businesses alike. South Africa, as are many countries globally, is continuously evolving, expanding and developing. Never before has good communication been so important in the world of work, with the need for a universal language, a common thread that connects us to a kaleidoscope of personalities, a medium that we can all understand and communicate to others through. This medium is English, with official status in 75 countries, and more than two billion speakers across the globe. Business English is a course that is designed to inspire confidence, helping you to hold and participate in meetings, give meaningful presentations, negotiate with sound arguments, and write effectively, through letters, notices, emails, memos, reports, proposals, etc. In essence, this course is designed to improve the impression you make when representing your organisation to the outside world.
Who should attend:• Frontline staff including receptionists, sales and marketing
teams, client services personnel, call-centre agents• Junior, middle and senior managers, personal assistants,
secretaries• Graduates, new employees, entrepreneurs
How you will benefit. You will learn to:• Develop and improve essential business communication skills• Apply elements of effective writing by constructing clear, concise
sentences, proofread for spelling, punctuation and grammar• Develop and expand your existing vocabulary using words and
phrases common in business settings• Build your confidence in using English and improve your fluency
through interesting discussions• Develop necessary skills for notice, agenda and minutes; taking
minutes, converting spoken to written English by summarising, paraphrasing, changing tense, writing reports, letters and memos in a business environment
• Structure the contents of written communication effectively using appropriate language and style for purpose in business documents
Key focus areas:• Language, terminology and forms of communication used in
the business environment• Additional vocabulary relevant to the context of language in
business• Further develop skills related to reading, writing, listening and
comprehension in English• English language skills, such as vocabulary, sentence
construction, spelling, abbreviations, parts of speech, punctuation, paragraphs etc.
• English written skills, such as writing with clarity, brevity, and courtesy; structuring a letter/ e-mail; layout and etiquette
• Art of doing presentations, facilitating negotiations, making small talk, etc.
• “Reading” body language and non-verbal communication
Duration:2 days
LANGUAGE COURSES
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Duration:2 days
isizulu BAsiC
This course is designed for those who want to improve their practical knowledge and understanding of isiZulu in order to improve their communicative language skills levels. The course reflects the widespread need for isiZulu to be used in education as well as business and commerce, throughout South Africa and in key markets throughout Africa. Delegates will learn the practical application of isiZulu in situations that are directly relevant to their local context and that they encounter in daily life. The motivation for offering the course is to assist delegates to achieve an appropriate level of language proficiency in isiZulu, which can form the basis for further, more in-depth language study in isiZulu.
How you will benefit. You will learn to:• Read and translate basic isiZulu phrases to English• Articulate and write basic isiZulu words, sentences and
short phrases• Listen to and understand spoken isiZulu• Speak simple isiZulu phrases, including using the correct
pronunciation• Understand the heritage and culture of the Zulu nation
Key focus areas:• Introduction to isiZulu (culture, heritage, context)• Basic greetings and identity• Conversational isiZulu• Reading and writing basic isiZulu words, sentences and short
phrases• Listening to and understanding simple isiZulu phrases
Who should attend:Individuals across all sectors and communities in South Africa who wish to improve their isiZulu language skills.
Duration:13 weekly evening sessions (3 hours)
LANGUAGE COURSES
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PortuguEsE Basic
Does your company work with Mozambique, Angola, or Brazil? Are you travelling to Europe? Are you studying languages and want to work for an international organisation? Basic Portuguese aims to open the door to a new world of cultural and professional experience in the rich and varied culture of the Portuguese speaking world not only for those who wish to live in Portuguese speaking countries but for all that wish to use it as a career asset in international institutions, business, travelling, engineering, journalism, diplomacy, translation and interpreting, hotel industry or tourism in Africa, Europe, Latin America and Asia. This is a short term multimedia course aimed at equipping delegates to engage on various communicational situations. The course is designed to give an interactive, systematic and functional approach to Portuguese culture and language. Delegates will learn the practical application of Portuguese in situations that are directly relevant to their local context and that they encounter in daily life and will acquire a basis for further, more in-depth language study.
How you will benefit. You will learn to:• Understand Portuguese culture worldwide• Understand spoken Portuguese• Pronounce and write key words• Build simple sentences
Key focus areas:• Portuguese speaking countries• Greetings and introductions• Exchanging personal information• Conversational phrases• Booking by phone• Making appointments• Ordering, buying and selling
Who should attend:Individuals across all sectors and communities in SA who wish to improve their Portuguese language skills.
LANGUAGE COURSES
Duration:12 weekly evening sessions (3 hours)
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Bridging Courses
Thousands of students who pass Mathematical Literacy during the National Senior Certificate examinations cannot gain access to Science and Commerce related degrees because they do not meet the entrance requirements of universities. Perhaps you are one of them, convinced that with a little help, and a lot of commitment and hard work, you can bridge the gap that converts Mathematical Literacy to Mathematics. We are excited to announce this new bridging course: Mathematical Literacy Upgrade to Grade 12 Mathematics. This semester-long (six months) course is intended to upgrade your level of Mathematical skills and understanding, providing possible access to a Bachelor’s degree at UKZN, where Grade 12 Mathematics is an entrance requirement, provided that other qualifying criteria of the University are met.
MATHEMATICAL LITERACY UPGRADE TO GRADE 12 MATHEMATICS
The Certificate in Public Administration introduces basic concepts as they relate to the public sector, examines practices and techniques that are consistent with transforming public entities, and provides knowledge and skills that you can use immediately. You will also get the advantage of a curriculum that is developed by the School of Management, IT & Governance of the University of KwaZulu-Natal, under the leadership of Professor Henry Wissink, and taught by academics and professionals with many years of practical training experience. This 6 month course is a specially designed stand-alone qualification that also provides access to further study at the University of KwaZulu-Natal.
CERTIFICATE IN PUBLIC ADMINISTRATION (CPA)
The Certificate in Business Administration introduces basic concepts, practices and techniques that are consistent with modern business, providing knowledge and skills that you can use immediately. You will also get the advantage of a curriculum that is developed by the School of Management, IT & Governance under the leadership of Professor Henry Wissink, and taught by academics from the University and industry professionals with many years of practical business experience. This 6 month course provides a sound foundation for delegates striving towards a Bachelor of Business Administration Degree, at the University of KwaZulu Natal. It also provides access to further study at the University of KwaZulu-Natal.
CERTIFICATE IN BUSINESS ADMINISTRATION (CBA)
There are very few opportunities in life, that are really worth taking, that present themselves a second time. With such a high percentage of Grade 12 learners not meeting the Mathematics entrance requirements for study at a university, this course was designed to give these learners a second chance. It is put together as an intense two week (80 hour) course that allows students who pass with 60%, access to study a degree at UKZN where pure Mathematics is a pre-requisite, provided that other requirements of the University are met.
FOUNDATION MATH
BRIDGING COURSES
| COURSE PORTFOLIO 2014 17
CustoMiseDcoursEs
Nutrition Advisor Programme This programme is a strategic venture aligned to service delivery and job creation of the Department of Health. It combines nutrition theory with practical in-the-field experiential learning. The results are awe-inspiring, with 397 graduating to-date, and receiving permanent employment, as Nutrition Advisors, by the KwaZulu-Natal Department of Health.
Leadership in HIV Prevention This 12-day short course is a collaboration of the University of California, Los Angeles (UCLA), the University of KwaZulu-Natal (UKZN), and the Human Sciences Research Council (HSRC). It is aimed at enhancing the capacity of emerging South African leaders to contribute to HIV prevention and the end of unacceptably high levels of gender-based violence in the country.
Leadership and Good Governance Councillors and traditional leaders, receive training on this year long programme, in contemporary theories of leadership, unlocking their potential and awakening their desire to grow as African Leaders. Building on this foundation, is the Advanced Programme in Leadership and Good Governance, which provides formal access (carrying 80 credits) to the Bachelor in Social Sciences Degree, at the University of KwaZulu-Natal.
Conflict Management & Negotiation Skills Conflict occurs every day, in various forms, across the spectrum of the corporate kaleidoscope. Being able to communicate effectively and negotiate fairly, is a critical business skill. This course is designed to provide individuals with the skills, knowledge, techniques and strategies required, to communicate, deal with conflict, and negotiate effectively so that a win/win arises, to the greater good of the organisation.
CUSTOM COURSES
Customised courses are programmes that are specially designed to meet the training and development needs of an organisation. Should you wish to have a programme specially designed for your organisation, please contact us on 031-260 1234.
| COURSE PORTFOLIO 2014 18
Course datEs AND Pricing
Indicates subsidised coursesUEL reserves the right to amend dates and prices at short notice, whilst protecting the consumer rights of course delegates
GENERAL INFORMATION
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orGANisAtioNs that suPPort uel iNCluDe:
Organisations that have sponsored delegates to attend our short courses include:
GENERAL INFORMATION
| COURSE PORTFOLIO 2014 20
tEstiMonials
I would like to formally express my sincere appreciation for your excellent arrangements during the three day course. Once again I would like to say that I have facilitated similar courses across South Africa, in the continent and outside the continent and I can say without contradictions that you stand tall among a very few excellent organisers. Thank you very much for the professional manner you managed the course logistics. I must say also that I have gone through the attendees evaluations & I am happy they look very positive.
P.d. rwElaMila - ProFEssor oF ProJEct ManagEMEnt, unisa
A practical value add, applied management course – the personal development and content has value on team, operations, financial, business and strategic thinking.
sihlEnsEnKosi MFEKa - ManagEr: cliEnt rElations, aBsa
It certainly opened my mind to more creative thinking and applying all aspects of management in the course.
JEFFrEy lE roux - ForEstry ManagEr, saPPi
I have learnt how to communicate with my clients in a more professional way and how to deal with my employees better.
soPhia lino - sPa thEraPist, Brigit FilMEr sPa and sKin
I have been a project manager for the last 10 years, including on international contracts. It (Competent Project Management) has re-energised me in terms of what I need to focus on.
viKash singh - ProJEct ManagEr, hagan construction
It is a recommended programme especially for new managers. They can reap a lot out of it.
Faith tsosi - MarinE invoicing ManagEr, transnEt
The Nutrition Advisor Programme was central to career pathing opportunities in the province. We wanted to partner with an institution that had the existing technical expertise.
lEnorE sPiEs - dirEctor: intEgratEd nutrition PrograMME, Kzn doh
Sitting in a room with people from different industries brought an excellent dynamic to the course.
PranEsh suKhdEo - assistant gEnEral ManagEr, tsogo sun – uMhlanga sands
I was fortunate to achieve very good results at the end of matric and I believed that I would have no hesitation getting accepted into university, little did I know that my mathematics mark would be the hurdle between me and varsity. The Advanced Maths Course was my saving grace and it has given not just me but the other students that did the course with me a chance to be great. I am currently at the Pietermaritzburg Campus doing LLB, and this would not have been possible without the help I acquired from the two professors and the entire Extended Learning team. I shall remain forever grateful for what the course has given me.
MFundo Masondo - llB studEnt, uKzn
GENERAL INFORMATION
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Where to Find us ?
we are here
CONTACT INFORMATION If you would like further information regarding any of our courses, or to arrange an appointment please contact us:
OFFICE HOuRS: Weekdays 08:00 to 16:30 Tel: +27 31 260 1234 Fax: +27 31 260 3798 Email: [email protected]
PHYSICAL ADDRESS: University of Kwazulu-Natal Howard College Campus Innovation Centre, Room 212 Gate 9, Rick Turner Road , Durban, 4001 POSTAL ADDRESS: P. O Box 448 Hyper By The Sea, 4053
other locationsPrEtoria
UKZN Extended Learning Pro-Active House Campus, 132 Nicolson Street, Brooklyn, Pretoria, 0181
Tel : +27 12 346 6589
PiEtErMaritzBurg
Tel : +27 33 260 5712
visit www.uKznExtEndEdlEarning.co.za
GENERAL INFORMATION
UKZN Extended Learning, University of Kwa-Zulu Natal Pietermaritzburg Campus, Clocktower Building, Gate M14
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WWW.uKZNexteNDeDleArNiNG.Co.ZA
