Uct It Management Course Information Pack

8/10/2019 Uct It Management Course Information Pack

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Tel:+27 21 447 7565 | Fax:+27 21 447 8344

Website:www.getsmarter.co.za| Email:[email protected]

Need for the courseUp until recently, the IT function of a business has largely been viewed as an add-on,

reserved exclusively for implementation purposes. However, with the growing reliance

on technology for overall business performance, it has become evident that the way a

business manages its IT function will have a direct eect on its growth. Technology has

not only changed the way that we work, but has also become a key function that enables

a business to increase eciency, improve productivity and reduce costs - making

its value to overall strategy something which can no longer be ignored. As such,

organisations need to position and manage their IT systems and processes in a way that

supports their businesss goals and objectives, so as to ultimately create value for the

business. This new focus has created a demand for professionals with both the technical

know-how and managerial skills, to eectively align technology and business needs to

create an eective and value-enhancing IT strategy.

Career OpportunitiesThe constant need to switch to newer, faster and more ecient systems that properly

support a businesss strategic objectives, means that employment opportunities in the

Information Technology (IT) arena are only set to grow. Whether you are already an IT

manager within the industry, or are hoping to become one in the future, this coursewill provide you with the practical knowledge and skills to help formalise your skill set,

further your career, and increase your earning potential. For those in a number of related

professions who want to expand their skill set, this course will assist you in bridging

that gap between your technical expertise, and driving the IT strategies that add value

to any business. And nally, for general managers and business owners who want to

understand the integration of information technologies and business processes in

support of an organisations needs, this course will assist you.

WEEKLY Course modulesThe following modules are covered during the course:

Module 1: Introduction and foundation concepts

Module 2: Information technologies

Module 3: Business systems and data

Module 4: Mobile and cloud computing

Module 5: Security

Module 6: IT management methods, tools and challenges

Module 7: IT change management

Module 8: IT project management

Module 9: Customer and supplier management

Module 10: Ethics

IT MANAGEMENT

SHORT COURSE

Course OverviewThis practical 10-week course

will teach you how to run the

IT function of any business

strategically by combining your

technical know-how with the

management skills needed to

successfully align the IT function

with an organisations strategic

goals.

COURSE DURATION:

10 weeks online, available

throughout South Africa

COURSE APPROVAL:

This course is approved by the

University of Cape Town. You

will receive a certicate issuedby the university once you have

successfully completed the

course.

COURSE STARTS:

16 March 2015

COURSE FEES:

R11,000

CONTACT

Carla

021 447 7565

021 447 8344

[email protected]
http://www.getsmarter.co.za/?utm_source=resource&utm_medium=info_pack_click&utm_campaign=ITM_SC_Home_Pagehttp://www.getsmarter.co.za/?utm_source=resource&utm_medium=info_pack_click&utm_campaign=ITM_SC_Home_Page


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Tel:+27 21 447 7565 | Fax:+27 21 447 8344

Website:www.getsmarter.co.za | Email:[email protected]

Module 1

INTRODUCTION AND FOUNDATION CONCEPTS

This introductory module presents students with some key

concepts and terminology within the IT management eld.

It also denes what IT management is, and gives students

a broad outline of what to expect from the remainder of

this course.

Module 2

INFORMATION TECHNOLOGIES

Module 2 introduces students to the various types of

information technologies typically found in an organisation,

as well as the management issues associated with each.

These include hardware, networks, the internet, telecoms

and software.

Module 3BUSINESS SYSTEMS AND DATA

This module focuses on the types of systems that support

businesses, including ERP, CRM, business applications, as well

as custom developed and web-based systems. It also looks at

the supporting technologies of these systems (e.g. databases,

data centres and hosting environments), and some of the

challenges surrounding systems.

Module 4

MOBILE AND CLOUD COMPUTING

Module 4 is centred around the types, supporting technologies,

market trends and associated management issues of mobile

and cloud computing. It also considers the issue of remote

access - the types, challenges, advantages and disadvantages,

as well as required supporting technologies for remote access.

Module 5

SECURITY

This module focuses on security technologies and architecture;

management security concerns and considerations (e.g.

network attacks, hardware theft and information leaving the

oce); and the support technologies available to overcome

these security threats.

these security threats.Module 6

IT MANAGEMENT METHODS, TOOLS AND CHALLENGES

This module examines the various methodologies and tools

that are typically used in an IT environment. It also considers

specic management challenges, as well as the relationship /

alignment between IT and business priorities and objectives.

Module 7

IT CHANGE MANAGEMENT

The concept of change management from an IT perspective, is

explored in this module. Related concepts and methodologies,

the management of employees (e.g. training), and the

implications of IT changes are all covered.

Module 8

IT PROJECT MANAGEMENT

Module 8 focuses on IT project management methodologies,

roles, planning, timelines, tools and challenges.

applications.Module 9

CUSTOMER AND SUPPLIER MANAGEMENT

This module looks at the management of the customer-supplier value chain. Service level agreements, outsourcing,

social media, and the associated tools and software are explored.

Module 10

ETHICS

This nal module looks at various topics related to the ethical

responsibilities of IT management. This includes software

permissions, illegal downloads, the issue of condentiality,

intellectual property, software piracy and the use of internet

content. It also considers social responsibilities and issues,

particularly around the idea of green computing.

IT MANAGEMENT

SHORT COURSE


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Tel:+27 21 447 7565 | Fax:+27 21 447 8344


Who should attendThis course is most suited to those currently working in an IT environment, either within

a dedicated IT rm, or the IT department of any organisation, including: hardware

engineers, software engineers, network engineers, network architects, applications engineers,

programmers, security specialists, support specialists, system analysts, system architects,

technical specialists, and telecommunications specialists, etc. It is also suited to general

managers, entrepreneurs and business owners who want to gain an understanding of

the relationship between technology and business in the modern-day organisation.

Course deliveryThe course is delivered through the unique GetSmarter Learning website. To ensure that

you are able to maintain a work-life balance while completing the course, the content is

divided into manageable weekly modules. On each Monday of the 10-week course, you

will receive one module to complete in your own time and at your own pace throughout

the week. Each module consists of the following components: downloadable PDF course

notes; video lectures; online discussion forum; online multiple-choice practice quiz; weekly

module assignment; and further reading and resources (optional). The Course Instructors,

Jorn Das and Gary Fouche, will provide you with academic support through the online

discussion forum for the duration of the course. A designated Course Coordinator will alsobe available on email and telephone to provide you with administrative support. The course

has been designed in such a way that it allows you to study anywhere and anytime, at your

own pace.

Assessment and award of the certificateThe course is focused on teaching you practical, formal skills that you can apply in your

career. You are not required to write any exams. Assessment is based on a series of

practical weekly assignments completed online, which are either written or quiz-based.

You will need to achieve a combined nal mark of at least 50% to receive the certicate

as issued by the University of Cape Town.

Course APPROVALThis course is approved by the University of Cape Town. You will receive a certicate

issued by the University once you have successfully completed the course. The course is

developed and presented by the University of Cape Town in partnership with GetSmarter.

GetSmarter is the rst and only entirely online education company to be accredited by

any SETA (Sector Education and Training Authority) as a provider of education in South

Africa. Institutional accreditation number: 3692.

About GetSmarterGetSmarter is a premier online education company that partners with prestigious universities

and leading organisations to oer continuing education short courses, undergraduate

programmes, postgraduate programmes and customised business solutions.

IT MANAGEMENT

SHORT COURSE

How to registerClick here to register for

the UCT IT Management

short course.

Entry RequirementsThe only entry requirement

for this course is a desire

to learn, although some

basic knowledge or

practical experience in an IT

environment is benecial. In

order to do this course, you

will need to:

Have a current email account

Have access to a computer

and the internet

Be able to open and readPDF documents

Be able to create documents

in Microsoft Word

Read and write in the English

language

Any course requirements that

are for assessment purposes

must be completed in English.

During the course

presentation you will be

required to submit a digital

copy of formal identication,

which reects the name you

provided upon registration.
http://www.getsmarter.co.za/?utm_source=resource&utm_medium=info_pack_click&utm_campaign=ITM_SC_Home_Pagehttp://www.getsmarter.co.za/courses/uct-it-management-short-course/course_registrations/new/?utm_source=resource&utm_medium=info_pack_click&utm_campaign=ITMhttp://www.getsmarter.co.za/courses/uct-it-management-short-course/course_registrations/new/?utm_source=resource&utm_medium=info_pack_click&utm_campaign=ITMhttp://www.getsmarter.co.za/?utm_source=resource&utm_medium=info_pack_click&utm_campaign=ITM_SC_Home_Page


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Tel:+27 21 447 7565 | Fax:+27 21 447 8344


Payment detailsPAYMENT OPTIONS:

1.ONCE-OFF PAYMENT

R11,000 by 6 March 2015

2.PAYMENT PLAN

R11,700, paid as follows:

First instalment:R4,000 by 6 March 2015

Second instalment:R4,000 by 2 April 2015

Third instalment: R3,700 by 30 April 2015

Payment methods1. ELECTRONIC FUNDS TRANSFER (EFT)

Please make use of your name and surname as a reference.

2. CREDIT CARD (MASTERCARD AND VISA)

Students will be contacted by telephone to obtain details.

Banking detailsACCOUNT NAME: GetSmarter

BANK: Standard Bank

BRANCH: Claremont

BRANCH CODE: 025109

ACCOUNT NUMBER: 07 251 0684

SWIFT CODE: SBZAZAJJ

IT MANAGEMENT

SHORT COURSE

Contact us:Should you have any queries,

please contact Carla at

GetSmarter:

CONTACT:

Carla

021 447 7565

021 447 8344

[email protected]
http://www.getsmarter.co.za/?utm_source=resource&utm_medium=info_pack_click&utm_campaign=ITM_SC_Home_Pagehttp://www.getsmarter.co.za/?utm_source=resource&utm_medium=info_pack_click&utm_campaign=ITM_SC_Home_Page

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Uct It Management Course Information Pack