UCSannual report

united counseling service2011 / 2012

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UCSHurricane Irene and its aftermath had a large impact on behavioral healthcare during the past year, unexpectedly changing the climate for mental health services in Vermont.

In Montpelier, flooding closed the Vermont State Psychiatric Hospital and washed away years of political stalemate, freeing money and momentum to change behavioral healthcare delivery locally and throughout the state. New funding allowed UCS to increase support for people in crisis with new services and better access to care.

We continued our focus on collaborating with other community partners. Our work with local primary care physicians continued to expand this year, resulting in better outcomes and satisfied patients. With BROC, our housing partner, we began to provide supportive alternatives to imprisonment that keep nondangerous residents working productively in the community at a significant savings to us all.

You’ll find these highlights and more within, and we thank you for helping us continue to build the behavioral care system our community needs today and for the future.

United Counseling Service

Robert W. ThompsonBoard President

Ralph ProvenzaExecutive Director

United Counseling Service 100 Ledge Hill Drive, PO Box 588, Bennington, Vermont 05201 www.ucsvt.org

we help people improve their quality of life.

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BOARD OF DIRECTORS:Robert W. Thompson, President Roberta Lynch Carroll, Vice President James Mirenda, Secretary Angela M. Arbolino, TreasurerWilliam BaldwinDavid BallouJoanna MintzerJoseph O’Dea, Counsel to the Board

With a goal of making behavioral health care more accessible, UCS continued to expand its presence in local primary care offices throughout the county. Doctors and patients have welcomed this model, established by the state’s Blueprint for Health, which integrates medical and behavioral healthcare and

has contributed to better overall health in the community. UCS clinician Laura Sieme-Giordano (l) provides behavioral healthcare at the Northshire Medical Center, coordinating care with Carlie Felion, RN, BSN, a medical home case manager.

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Teens for Change (T4C) group members and staff pose after washing the entire fleet of Bennington police cruisers. The group provides safe, substance-free opportunities for teens to be

themselves, socialize, and build positive relationships. They organized community service work parties like this to “give back” to the community and last year received state-level recognition for their work.

Our Runaway and Homeless Youth Program hosted the “High-Low Project,” a photo exhibit that explored the experiences of runaway and homeless youth in Vermont. The large-format images highlighted the struggles youth experience and their connection to UCS and other providers.

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Bigger and better than ever, the “Super Colossal 25th Anniversary Bowl For Kids’ Sake” sponsored by The Bank of Bennington was a sellout, involving 600-plus bowlers and hundreds more fans and supporters, raising more than $50K for the Big Brothers Big Sisters mentoring program that provides upwards of 90 kids with ongoing relationships with caring adults.

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The annual UCS Health, Wellness and Safety Fair in July offered 300 clients, staff and families access to more than 30 vendors and pathways to better health.

With support from the Mount Laurel Foundation, a new UCS program is helping clients get moving, from swimming to tennis, skating, bowling, yoga and zumba. Here Frank Harwood practices his ground stroke in a group lesson at the Bennington Tennis Center. See p. 14 for listing of local health and wellness partners.

Clients in the Community Rehabilitation and Treatment program attended our annual meeting and picnic, dubbed “Meet, Feet, and Eat.” Staff and clients met to review progress, held a walk to support the National Alliance on Mental Illness (NAMI), and then broke bread at the annual picnic. Here Charlann Fuller (l) and Candy Cone are getting ready for the walk.

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“Go the Distance,” which winds through Old Bennington, has become a favorite 5k family fun-run. With help from the Batten Kill Valley Runners, this year’s event raised funds for the only independently funded Peer Warm Line in the state, allowing people to get support from others who’ve been there. After the race, runners Bill Clark and Holly Whitchurch take a breather with UCS Race Director JoAnne Larsen, center.

UCS and the Batten Kill Valley Runners orchestrated the second annual Shires of Vermont Marathon in May, this time under scorching hot sun, to benefit UCS programs for children and families. Sponsored by Southwestern Vermont Health Care and The Vermont Country Store, the race attracted marathoners from across the country.

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UCS sponsored a concert by Flame, a 10-person ensemble of musicians with disabilities, who performed for hundreds of fans in Bennington. Their rocking message: everyone has abilities.

In December, Division Directors served up some holiday cheer to staff. Pictured (l-r) are Executive Director Ralph Provenza, Community Relations Director Robert Pini, Executive Assistant Shannon Howlett, Outpatient Mental Health and Substance Abuse Director David O’Brien, Facilities and Safety Director

Paul Becker, Human Resources Director Leslie Addison, CRT Director Victor Martini, Early Childhood Services Director Betsy Rathbun-Gunn, Northshire UCS Director Peg Gregory, Finance Director Jill Doyle, Specialized Children’s Services Director Lorna Mattern, and Developmental Services Program Director Kathy Hamilton.

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CatamountFrederick and Judith BuechnerAnonymousRoss and Alice Sandler in honor of Joanna Mintzer, Donald Ferrell, Robert Pini, and UCSFrederick and Constance West

Green MountainMichael and Diana BickfordAustin and Gillian ChinnPeter and June DavisKent and Anne GatlingArthur and Pamela Gilbert, Jr.Catherine HickeyAnonymous, in memory of Charles Bulterman Anonymous Dennis Murphy in memory of Bridget ScarpinatoSandra L. Read and Paul ParkerAnonymous Elizabeth B. ThompsonLangdon Wheeler and Katherine Metcalfe

TaconicDavid and Tabbie AldrichAnonymous William and Ruth BotzowRoger BrownAnonymous Anonymous Richard and Ann JacksonRobert and Cheryl JohnsonBill and Jan KettererHarry and Patricia LaphamManchester Lions ClubMerck Partnership for GivingAnonymous Daniel and Judy PerreaultWilbur and Suzanne RiceNancy Scattergood and Peter Reed DonavanCarlin W. SchererTheodore and Norma Thomas, Jr.

Anonymous Town of WinhallUnited Church Dorset/E Rupert Women’s FellowshipUnited Way of Bennington CountyWhitman’s Feed StoreYour Belly’s DeliMr. Lambert Zoller, Jr.

EquinoxJames G. Affleck IIIMarcia AhlborgAnonymous Georgia P. AshforthAspen MotelHelmut and Alma AugensteinJoseph and Sue Bamford, Jr.Bernard and Celia Bandman, in honor of Anne GatlingBarset Furnishings & UpholsteryGarry Berlin, in memory of Margrit E. BerlinAlan Binnick and Frieda WimmelmanAlan and Madeline BloomRoger and Julia BoltonAnonymous Michael and Cathy Brady Timothy and Juliette BrittonJohn and Debbie CaveKen and Lila CestoneWilliam and Sheila ChildsAnonymous Marlyn Couture Edward Cronin, Jr. and Susan Read Cronin, in honor of Gerrit W. KouwenhouvenWilliam and Linda Dailey IIIDee’s Electrical Service, Inc.Jeremy and Claudia DoleDonald and Patricia DorrFraternal Order of Eagles, Battenkill Aerie 2551Philip and Ann EhretEQX Construction Company

Thanks

Dick and Janet FabriciusDonald Ferrell, in honor of Joanna MintzerFinn & Stone, Inc.Marc and Robin FisherWalter and Margery FreedRichard and Virginia FreemanBarbara GeerRoy and Eleanor GirasaAlexandra GladstoneHoward and Barbara HalliganHanson-Walbridge Funeral HomeSteven HemkensShawn and Joellen HolcombeStuart and Colleen HoskinsJensen’s Restaurant, in memory of Chuck JensenJerome Construction, Inc.Elex and Nancy JohnsonHugh Johnson and Tara ShannonAnonymous Greg King and Sharon CotterellKittredge Equipment Company, Inc., in memory of Nancy HarwoodJohn and Marie LaPentaLonergan & Thomas, Inc.Love Cody & CompanyLovejoy Chaplet Corporation

The following individuals and businesses contributed to the UCS Annual Giving Program during 2011/2012, providing hundreds of hours of individual treatment, group therapy, and psychiatric care for people who otherwise could not afford care.

Your generosity offers hope and recovery and dramatically changes each of these lives, helping our neighbors achieve greater productivity and independence. So we say, Thank you!

CatamountGreen MountainTaconicEquinoxWalloomsacBatten Kill

1,000 to 4,999500 to 999200 to 499100 to 199

50 to 991 to 49

ATwood SoCiETy LEvELS of GivinG:

Every UCS board member contributes to the Annual Giving Program. They are listed as “Anonymous.”

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Fred and Maureen LoyTed and Adele MaddocksMyles MahoneyManchester Discount BeveragePhilip and Gloria MartinezJohn and Patricia Masi, in memory of Nancy Wager HarwoodBarbara MasleyMichael and Susan McKennaRon and Laine MenshMerck Forest & Farmland CenterKeith and Patty MichlJean E. Miller, in honor of Gerrit W. KouwenhovenAnonymous, in honor of Gerrit W. Kouwenhoven Anonymous Wesley and Anne MookMSK Engineering and Design, Inc.Bruce and Nancy NashNathan Auction & Real Estate, Inc.Marsha Newsom ByrnePhilip and Frances O’NeillAnonymous Pension Works, Inc.Bob and Helen PezzulichChristian Phelps Robert and Marion Powelson, in honor of My Summer HomePrice Chopper’s Golub FoundationAnonymous Ralph and Mary ProvenzaDavid and Pamela ReedR. Arnold and Pat RicksKenneth and Margaret Roberts, Jr.Jane SchaefferDonald and Renee SnyderThomas and Nancy SteffenRolf SternbergHerbert Swain, Jr. and Marjorie Gregg DeanTaconicJohn and Mary ToohyJens and Nicole WestrickWills InsuranceD. Patrick and Kim WinburnWitten, Woolmington & Campbell PC

walloomsacAdoniram Lodge 42 F and AmJohn and Karen AhearnChristopher and Jane AmsDavis and Lucy Baldwin, in memory of Marie BaldwinAnonymous Richard and Carol BarbierriBernard and Susan BellemareHenry Benedict III and Heidi HumphreyJohn and Patricia BennettBruce BixlerBruce and Patricia Bourhill

David S. BrownBen and Jeanne BrumaghimJane BurdittGeoffry and Pamela CampeAnonymous, in memory of Dr. Philips Jean and Gene CeglowskiCentral Vermont Public ServiceCharles and Kathryn ChamberlainPhilip and Linda ChapmanThe Clip ShopJames and Lodie ColvinJohn and Lisa CuemanBrian and Jan CunninghamGerard Curran and Bonnie Bell-CurranSteven and Janie Dear, in memory of Mr. and Mrs. John P. Gorman, Sr.Julian and Sergine DixonTherese E. Dranginis and Kirke McVayElks Lodge #567Christopher and Kirsty ElwellFrank C. FamianoLouise M. FarbmacherMary FeidnerRobert and Cornelia Ferguson, in honor of Peg GregoryFirst Baptist Church Mary & Martha FellowshipAnonymous Flora GarstenWalter GilbertAudrey J. GiumarraRuth GoldstoneGSK Climate Control, Inc.Anonymous Bruce HallettMeredith B. Handspicker and Deborah PerkinsHuc and Pat HauserDavid and Kathryn HaydenJohn HearstRichard HittleGlen and Linda HueckelGerald and Mary JepsonGeorge S. JonesWilliam L. King, Jr.Carl and Doris KormanBruce and Mary LicataGeorge and Linda LongAnonymous, in memory of Karen Doyle John Malcolm and Sue LaPorteEllen H. Maloney and John EzellMary McGuinnessWilliam McWayneWilliam and Barbara MelhadoCurtis MerrowAnonymous Elias and Linda PappasAdrian and Judith Paris

Emmely ParksEllen Perry BerkeleyClaudia PetersKenneth and Betsy Porter, in memory of Susan PorterCharles and Linda PutneyQuadra-Tekr. k. Miles, Inc.Patrick and Winifred RaffaeleCraig and Dale Raisig, in honor of Joanna MintzerRobert L. Bushee Auto Body Mark and Mary RogersAnonymous Eric and Christina RoseDavid RosenbluthRoy Plumbing & Heating, Inc.Jed RubinAriel and Joana Rudiakov, in honor of Liselotte Rudiakov Arthur and Susan RueggerRobert and Angelita RuhlDoris RussellJames and Nancy RussellAnonymous Anonymous Sonny’s Blue Benn DinerAnonymous Paul and Elizabeth SteinmanKatherine Stone, in honor of Gerrit W. KouwenhovenEdythe TennantAnonymous Robert and Marilyn VerhaegheVermont Roofing Company, Inc.Wassick Tire, Inc.Fred WeinmannCorinna WildmanJames and Kathleen WilliamsJohn and Deborah Williams IIRobert and Paulyna WiseAnonymous

Batten KillRobert and Gloria AlexanderRita Allard, in memory of George AllardLeonard Anzivino and Gina MasnatoRobert and Marilyn BakelaarRichard and Charlotte BartholomaeLois Miller BeardwoodElizabeth BenedictSandra S. BennettElisabeth Beukenkamp-Delsing, in memory of Adrian BeukenkampPhyllis BinkleyAnonymous Raymond and Rachella BoltonBrewster AntiquesBrickstone DesignHarry and Nancy Briggs, Sr.Ms. Katherine Bryan

thanks

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Shires of vermont MarathonSemiquincentennial (250th Anniversary) Southwestern Vermont Health CareVermont Country Store

Shire to Shire Vermont State Department of Tourism

water Stop Judy K. Orton, M.D./ Green Mountain Pediatrics

Mile MarkerCarbone Auto PlazaCarmody’s Irish PubJensen’s Family RestaurantKevin’s Sports Pub & RestaurantMadison Brewing CompanyManchester Bar and GrillMulligan’s of Manchester

Preferred Business PartnersBrittany MotelChalet MotelHenry House InnManchester View Fine LodgingMarble West InnNorth Shire Lodge

in-Kind SponsorsBagel WorksBattenkill River Pottery Battenkill Valley Creamery Beaudoin PavingBennington Center for the Arts Cabot CremeryCrazy Russian Girls BakeryDot Four Design Dufour ToursDunkin DonutsGVH Studio, Inc.HannafordHildene

Leader BeverageMarket WagonMrs. Murphy’s DonutsPermanent Recess (the band)Rain or Shine TentsStewart’s ShopsWilcox Ice CreamWild Oats MarketYour Belly’s Deli

Community Health and wellness PartnersAnytime Fitness: Amy and Jamie Carey and Mace Bennington Tennis Center: Seth GabrielBennington Recreation Center: Tracy KnightsRiley Rink, Manchester: Susan MarmerBennington Lanes: Brook Thompson-DrewThe Yoga Place: Jane Schaefer

supporTing EvEnT sponsors:

Helen T. Butler, in memory of Fred TorrisiRaymond L. CarangioMartin and Sandra CastelbaumGlenn and Karen CestaroPhebe Ann Clarke LewisRobert CostantinoJames and Sarah CrosierCTC Photo Factory/VT Color Photo LabsStanley and Helene DelTufoAnonymous Jordan and Derry DickinsonDML CorporationJoseph and Megan Donckers IIMichael T. DowneyFred and Noreen DunnPatricia J. DupreeCharles Eichel, Esq.Gary and Rebecca FishkinRobert and Linda Gabriele, Sr.Mary GeannelisGlenn Sherman and Sons, Inc.GoodSearchHelen GreaneyLouis and Marie GuarinielloStephen and Ursula GuernseyAnonymous Dorothy HalvorsenDean and Janet HansonCraig and Karolyn Harrington, in memory of Nancy Harwood

Joseph and Catharina Hegedus, Jr.Anonymous, in memory of Andrew Holmes Frederic and Estelle HothDavid and Diane HowardBarbara HowlandWilliam and Tara InnesNelson and Keiron JesupMary JonesMaurice and Peggy KahnHerbert and Lili KalishJohn and Priscilla Kennedy, Jr.John and Jean-Ellen KenneyLeonard and Gail KotlerDouglas and Marny KrauseAlan and Terry LindseyAnonymous John and Claire LyonsMarjorie MaasAlexander and Marilyn MaharDolores K. MahlmannMarilyn MarrionJohn and Victoria McInerneyMonument Electric Co., Inc.Axel and Anna MundigoAnonymous Douglas O’DowdElizabeth W. OlsonBonnie O’SheaDavid and Wendy ParsonsCatherine Perry, in memory of Jack Perry

Anonymous Anonymous James and Laurie PinsonneaultAnonymous Charles and Muriel PufahlHarry and Margaret ReisAnonymous Jane Sobel and Stanley RosenRobert and Barbara SchmidtJulian and Phoebe SheresJohn and Madeleine SobelEdward and Marie SossiAnonymous, in honor of Scot Straley John and Susan StuermerFrank and Grace SuttonClaire ThompsonRichard and Beth Thompson-TuckerRobert and Sally TreatNathaniel and Helen Tyler IIIRonald and Joyce Van OrdenVermont.comVeterans of Foreign Wars Post 1332, in honor of VFW 1332Phillip and Ellen ViereckPaul and Norma WatersAnonymous Anonymous William WestlakeC. L. White, Inc.White Flowers AssociatesJeff and Suzy Yucht

thanks

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Presenting SponsorThe Bank of Bennington

Grand Prize SponsorBruce and Jeanne DavisBayside ResortMerck Forest and Farmland CenterThe Equinox Resort

Special RecognitionThe Bank of BenningtonCatamount GlassDeb GirouxDoug’s on Main StreetFinn & StoneKaman Composite StructuresPlasan North AmericaTurcotte Designs

Top fundraisersGrand Prize Winner: Kenny Bulson and Southern Vermont Medical Center Radiology DepartmentDarlene LockwoodScott MalinowskiAngela ArbolinoLindsay BakerWhitney OlinTrevor ElyLisa ByerJohn CrossBetsy Rathbun-Gunn

Top Pledging TeamsKaman Composite StructuresFinn & StoneThe Bank of BenningtonPlasan North AmericaSouthern Vermont Medical Center Radiology DepartmentUCS Infant and Toddler CenterD A BoyzGutterballersKnights of ColumbusHannaford Supermarket

Champion MentorsCarbone Auto Group

Kids PatronsMiles Fuels

Littles SupportersHemmings Motor NewsNSK Steering Systems America, Inc.

Media SponsorsBennington BannerWEQXWBTN

Program PartnersBennington CollegeBennington ElementaryDorset ElementaryFisher Elementary

Manchester Elementary Middle SchoolMolly Stark ElementaryMonument ElementaryNorth Bennington Graded SchoolSouthern Vermont CollegeSunderland Elementary

Lane SponsorsAbacus AutomationBarr, Sternberg, Moss, Lawrence & Silver, P.C.Bennington Cooling & HeatingBriggs FowlerElks Lodge #567EnergizerFinn & Stone Insurance Agents and BrokersGSK Climate Control, Inc.Hannaford SupermarketsHawkins HouseJerome Construction, Inc.Kaman Composite StructuresKevin’s Sports Pub and RestaurantMary A. MorrisseyLon McClintock, Esq.Merchants BankMoulton’s Spectacle ShoppeNational Hanger CompanyNew Directions ConsultingPaul J. Martin, Inc.People’s United BankPrice Chopper’s Golub FoundationPrue Electric, LLCr.k. Miles, Inc.Robert J. Greene, Inc.State Farm InsuranceSynergy GasT&M EnterprisesThe Equinox ResortThe Mount Laurel FoundationThe Orvis CompanyThe PharmacyTrustCo Savings BankVermont RoofingVeterans of Foreign Wars #6471 (Manchester)

Program Supporters Advanced Answering Center/ CVC PagingAl Ducci’s Italian PantryAnytime FitnessAspen MotelArlington InnBelizimo SalonBennington Beverage OutletBennington Car WashBennington PottersBennington Station RestaurantBob BakerBob MouldBrenda Mattison

Burger KingCarmody’sCentral Vermont Public ServiceChili’sCinema 7Clip ShopCumberland FarmsCVSD. Lasser CeramicsDenise GoodwinDouble H FarmEagles #1861Earth & Sea Fish MarketFriendly’sGamers GrottoGinger’s CornerGreen Mountain CoffeeGreen Mountain RSVP & Volunteer CenterGringo Jack’sJ & J Auto PolishingJohn CaveJonathan Cohen, Esq.K MartKatie CleaverKing Arthur FlourKnapp’s Pets, Hobbies & MusicLia Sohpia JewelryLil’ BritainMcDonaldsMcGovern MasonryMcWayne JewelersMadison’s BreweryManchester Country ClubManchester View HotelMidas MufflerMiles to Go FarmMonument Electric Mt. Greylock BowlOff the WallPanachePizza HutPorta-Brace, Inc.Quadra TekSaratoga Performing Arts CenterScott and Nancy FrostSilpadaSonny’s Blue Benn DinerSouthern Vermont CollegeSpice N’ NiceStewart’sTime for Yourself MassageTractor SupplyVermont Canvas ProductsVermont SnowflakesVeterans of Foreign Wars 1332 — BenningtonVisions Hair SalonWassickWest Mountain InnYour Belly’s Deli

Big Brothers Big Sisters Bowl for Kids’ Sake

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By Age under 6 208 6%6-17 696 21%18-24 517 16%25-59 1561 47%60+ 348 10%Total 3330 100%

Budgeted income Medicaid $10,487,644Fees & 3rd Party Payments $556,756Vt. Alcohol & Drug Abuse Division $574,227 Vt. Department of Mental Health $505,125 Vt. Department of Developmental Services $68,635 Other State Contracts $838,681Local Revenue $668,262 Miscellaneous $218,624 Total Revenue $13,917,954

Budgeted ExpensesSalaries $6,779,379Fringe Benefits $1,709,222 Other Personnel Costs $2,980,640Operating Expenses $1,234,591Travel & Transportation $294,939 Building Expenses $919,183 Total Expenses $13,917,954

Source of funds UCS Generated Medicaid 76%Local Revenues 5%Department of Mental Health 4%UCS Other Fees 4%Other State Grants 6%Alcohol/Drug Abuse Division 4%Department of Developmental Services 1%Total 100%

By ProgramEmergency Services 167 5%Developmental Services 209 6%Community Rehabilitation and Treatment 155 5%Substance Abuse 502 15%Outpatient 1734 52%Head Start 473 14% (Head Start Children 134) Big Brothers Big Sisters 90 3%Totals 3330 100%

By TownArlington 142 4%Bennington 1768 53%Dorset 93 3%Manchester 323 10%North Bennington 192 6%Pownal 279 8%Shaftsbury 123 4%Other VT 274 8%NY 111 3%Other States 25 1%Totals 3330 100%

Who WE sErvE

Use of funds by Program

Developmental Services 48%

Outpatient 24%

Substance Abuse 5%

Community Programs 3%Emergency 2%

FINANCIAL REPORT 2010/2011

uniTEd ChildrEn’s sErviCEs hEad sTarT program

RevenueUS Department of Health & Human Services $1,106,844Local Revenue $4,800Total Revenue $1,111,644

ExpensesSalaries $544,842Fringe Benefits $132,068Other Personnel Costs $177,715Operating Expenses $143,519Travel & Transportation $20,103Building Expenses $93,397Total Expenses $1,111,644

Community Rehabilitation & Treatment 18%

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When making financial plans, please consider making a bequest to UCS to ensure a healthy community for the future. For information visit www.ucsvt.org/give_planned.php.

United Counseling Servicewww.ucsvt.org802-442-5491

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photography: Brendan McLaughlin, p8, bottom; Pat Hendrick, p9, bottom; Ray Andrews, back cover design: Melanie Virgilio printing: donated in part by Inkspot Press