UCL Guide to Consulting 2013

Embed Size (px)

Citation preview

  • 8/18/2019 UCL Guide to Consulting 2013

    1/37

    STRATEGYCONSULTING

    CASESTUDIES

     N U M E R I C A L R E A S O N I N G T E S T

     E C O N O M I C C O N

     S U L T I N G

    ETRAYEXERCISE

       H   U   M   A   N   R   E   S   O   U   R   C   E   S

       C   O   N   S   U   L   T   I   N   G

       B   O   U   T   I   Q   U   E   F   I   R   M   S

       R   E   S   E   A   R   C   H

       V   E   R   B   A   L

       R   E   A   S   O   N   I   N   G   T   E   S   T

       O   P   E   R   A   T   I   O   N   S   C   O   N   S   U   L   T   I   N   G

       A   S   S   E   S   M

       E   N   T   C   E   N   T   R   E   S

       I   N   T   E   R   V   I   E   W   S

       A

       N   A   L   Y   S   I   S

       L   O   G   I   C   A   L   R   E   A

       S   O   N   I   N   G   T   E   S   T

       M   A   N   A   G   E   M   E   N   T   C   O

       N   S   U   L   T   I   N   G

       P   R   O

       B   L   E   M  -   S   O   L   V   I   N   G

       S   I   T

       U   A   T   I   O   N   A   L   J   U   D   G   E   M   E   N   T

       C   A   R   E   E   R

       M   O   T   I   V   A   T   I   O   N

       S   T   R   A   T   E   G   Y   C   O   N   S   U   L   T   I   N   G

       C   A   S   E   S   T   U   D   I   E   S

       N   U   M   E   R   I   C   A   L   R   E   A   S   O   N   I   N   G   T   E   S   T

       E   C   O   N   O   M   I   C   C   O   N

       S   U   L   T   I   N   G

       E  -   T   R   A   Y   E   X   E   R   C   I   S   E

       H   U   M   A   N   R   E   S   O   U   R   C   E   S

       C   O   N   S   U   L   T   I   N   G

       B   O   U   T   I   Q   U   E   F   I   R   M   S

       R   E   S   E   A   R   C   H

       V   E   R   B   A   L

       R   E   A   S   O   N   I   N   G   T   E   S   T

       O   P   E   R   A   T   I   O   N   S   C   O   N   S   U   L   T   I   N   G

       A   S   S   E   S   M

       E   N   T   C   E   N   T   R   E   S

       I   N   T   E   R   V   I   E   W   S

       A

       N   A   L   Y   S   I   S

       L   O   G   I   C   A   L   R   E   A

       S   O   N   I   N   G   T   E   S   T

       M   A   N   A   G   E   M   E   N   T   C   O

       N   S   U   L   T   I   N   G

       P   R   O

       B   L   E   M  -   S   O   L   V   I   N   G

       S   I   T

       U   A   T   I   O   N   A   L   J   U   D   G   E   M   E   N   T

       C   A   R   E   E   R

       M   O   T   I   V   A   T   I   O   N

       S   T   R   A   T   E   G   Y   C   O   N   S   U   L   T   I   N   G

       C   A   S   E   S   T   U   D   I   E   S

       N   U   M   E   R   I   C   A   L   R   E   A   S   O   N   I   N   G   T   E   S   T

       E   C   O   N   O   M   I   C   C   O   N

       S   U   L   T   I   N   G

       E  -   T   R   A   Y   E   X   E   R   C   I   S   E

       H   U   M   A   N   R   E   S   O   U   R   C   E   S

       C   O   N   S   U   L   T   I   N   G

       B   O   U   T   I   Q   U   E   F   I   R   M   S

       R   E   S   E   A   R   C   H

       V   E   R   B   A   L

       R   E   A   S   O   N   I   N   G   T   E   S   T

       O   P   E   R   A   T   I   O   N   S   C   O   N   S   U   L   T   I   N   G

       A   S   S   E   S   M

       E   N   T   C   E   N   T   R   E   S

       I   N   T   E   R   V   I   E   W   S

       A

       N   A   L   Y   S   I   S

       L   O   G   I   C   A   L   R   E   A

       S   O   N   I   N   G   T   E   S   T

       M   A   N   A   G   E   M   E   N   T   C   O

       N   S   U   L   T   I   N   G

       P   R   O

       B   L   E   M  -   S   O   L   V   I   N   G

       S   I   T

       U   A   T   I   O   N   A   L   J   U   D   G   E   M   E   N   T

       C   A   R   E   E   R

       M   O   T   I   V   A   T   I   O   N

       S   T   R   A   T   E   G   Y   C   O   N   S   U   L   T   I   N   G

       C   A   S   E   S   T   U   D   I   E   S

       N   U   M   E   R   I   C   A   L   R   E   A   S   O   N   I   N   G   T   E   S   T

       E   C   O   N   O   M   I   C   C   O   N

       S   U   L   T   I   N   G

       E  -   T   R   A   Y   E   X   E   R   C   I   S   E

       H   U   M   A   N   R   E   S   O   U   R   C   E   S

       C   O   N   S   U   L   T   I   N   G

       B   O   U   T   I   Q   U   E   F   I   R   M   S

       R   E   S   E   A   R   C   H

       V   E   R   B   A   L

       R   E   A   S   O   N   I   N   G   T   E   S   T

       O   P   E   R   A   T   I   O   N   S   C   O   N   S   U   L   T   I   N   G

       A   S   S   E   S   M

       E   N   T   C   E   N   T   R   E   S

       I   N   T   E   R   V   I   E   W   S

       A

       N   A   L   Y   S   I   S

       L   O   G   I   C   A   L   R   E   A

       S   O   N   I   N   G   T   E   S   T

       M   A   N   A   G   E   M   E   N   T   C   O

       N   S   U   L   T   I   N   G

       P   R   O

       B   L   E   M  -   S   O   L   V   I   N   G

       S   I   T

       U   A   T   I   O   N   A   L   J   U   D   G   E   M   E   N   T

       C   A   R   E   E   R

       M   O   T   I   V   A   T   I   O   N

       S   T   R   A   T   E   G   Y   C   O   N   S   U   L   T   I   N   G

       C   A   S   E   S   T   U   D   I   E   S

       N   U   M   E   R   I   C   A   L   R   E   A   S   O   N   I   N   G   T   E   S   T

       E   C   O   N   O   M   I   C   C   O   N

       S   U   L   T   I   N   G

       E  -   T   R   A   Y   E   X   E   R   C   I   S   E

       H   U   M   A   N   R   E   S   O   U   R   C   E   S

       C   O   N   S   U   L   T   I   N   G

       B   O   U   T   I   Q   U   E   F   I   R   M   S

       R   E   S   E   A   R   C   H

       V   E   R   B   A   L

       R   E   A   S   O   N   I   N   G   T   E   S   T

       O   P   E   R   A   T   I   O   N   S   C   O   N   S   U   L   T   I   N   G

       A   S   S   E   S   M

       E   N   T   C   E   N   T   R   E   S

       I   N   T   E   R   V   I   E   W   S

       A

       N   A   L   Y   S   I   S

       L   O   G   I   C   A   L   R   E   A

       S   O   N   I   N   G   T   E   S   T

                 }

               }

     UCL Guide to

    CONSULTING

    2013

    The denitive guide to the Consulting industry

  • 8/18/2019 UCL Guide to Consulting 2013

    2/37

    © 2013 PricewaterhouseCoopers LLP. All rights reserved.

    Opportunities with the UK’s number one graduate employer 

    Ofces across the UK   »  Join spring, summer or autumn

     Your career is just that; yours. You choose it. You live it. You make it

    happen. To get the best from it, you need the best opportunities. That ’s whyopportunities are at the heart of a career with us. Opportunities to growas an individual, to build lasting relationships and make an impact in aplace where people, quality and value mean everything. For Science

    graduate Layo, that meant exploring the business world on our TaxSummer Internship – she did so well she was offered a job with us at theend. Now she works on major tax projects, helping t he employees of some

    of the world’s biggest companies manage their complex tax affairs.Join PwC – we’re focused on helping you reach your full potential.

    Take the opportunity of a lifetime

     www.pwc.com/uk/careers

     www.facebook.com/PwCCareersUK  

    The experiencestays with you

     Layo at PwC’s Mor e London ofce

    Diverse people make us stronger

     Assurance

     Actuarial

    Consulting

    Deals

    Tax

    Technology

     All degree subjects

    Voted employer of

    choice by studentsin The Times Top 100Graduate Employers survey for ten

     years running.

    UCLU Business Society | 2

    Introduction and

    Acknowledgements

    It’s a no-nonsense guide to the opportunities available,

    with practical advice on applications and interviews and

    exclusive insights into consulting rms. This guide will

    help you be a step ahead and kick-start your career inconsulting.

    Following the success of the last year’s edition of the

    UCL Guide to Consulting, we are proud to present to

    you a revised and updated version, including even more

    application tips and advice.

    We would like to say a big thank you to the recruitment

    ofcers and interviewed representatives from our

    sponsoring and partnering rms for their coordination and

    valued insights, and Karina Jayawant for her work on

    formatting and design.

    EDITED BY: Alexandra Vedernikova, 

    Karina Jayawant, 

    Preena Kakad, 

    Lukas Stieger  

  • 8/18/2019 UCL Guide to Consulting 2013

    3/37

    UCLU Business Society | 4UCLU Business Society | 3

    ABOUT THE UCLU

    BUSINESS SOCIETY

    (CONSULTING DIVISION)

    The Consulting Division of the UCLU Business Society is a division

    for all students interested in learning more about different types of

    consulting. The goal of this division is to create opportunities for career

    exploration and development in all elds of consulting through on-campusnetworking events, consulting skills sessions, informative industry and rm

    presentations. Alongside this, we encourage participation in the annual

    DECA Competition which hones the necessary skills that consulting rms

    look for in an employee. The aim for our division is to make UCL a target

    university for all consulting rms and increase the general employability of

    UCL students in the diverse eld of consulting.

    WHAT WE DO

    »  Educate our members about various types of consulting through

    corporate presentations. We cover Strategy, Operations, Financial,

    Economics, Human Resource, Technology and Industry-specic

    consulting.

    »  Connect our members to employers through various networking events.

    »  Strengthen interview skills of our members through intensive case study

    practice sessions in our new ‘Case Club’, interview skills workshops

    with recruiters and the opportunity to participate in the annual DECA

    challenge.

    CONTENTS

    6 | WHAT IS CONSULTING?

    9 | WHAT ARE THE TYPES OFCONSULTING?

    COMPANY PROFILES

    15 | PwC

    18 | Simon Kucher & Partners

    21 | EY

    25 | Management Solutions

    27 | L.E.K

    31 | Mercer 

    35 | The Social Investment Consultancy

    39 | Integration

    APPLICATION PROCESS

    44 | Before applying

    45 | CV and and cover letter 

    48 | Online tests

    50 | E-tray / virtual ofce

    54 | Competency interview

    57 | Case study interview

    63 | Application deadlines

  • 8/18/2019 UCL Guide to Consulting 2013

    4/37

    To put it simply, consulting is the business of giving advice.

    When confronted with a problem, professionals, companies and

    other institutions hire consultants to solve them. While someconsulting rms focus on general business strategy problems

    of their clients, others specialise in technology, marketing,

    operations, nance, human resources, etc.

    You might question, why would anyone with expert knowledge

    of their business like to spend millions of pounds on external

    business advice? Well, the most important reason is that

    consultants have a unique experience of serving multiple clients

    in the same sector and some of which are facing the same

    challenges. This allows them to see an individual business issue

    as part of ‘the bigger picture’ and apply lessons learnt from

    working on other projects. Moreover, consultants are valued

    for their analytical vigour and ability to take a fresh, critical and

    outside perspective on the issue.

    What is CONSULTING?

    UCLU Business Society | 6

    Teamwork

    Creativity

    EntrepreneurialDrive

    PASSIONM UL T I  -T A S KI  N

     G

    COMMUNICATION

    PROBLEM-

    SOLVING

     c ur i     o si     t     y

    P  a

     t   h -

    f n

     d i    n  g

    RE  S E AR

     C H

    An al      y si     s Leadership

    Achievement

    personal impact

    numerical agility

    Organisation

    PERSISTENCEP r i     or i     t   i     s a t   i     on

    AT T E NT I   O

    NT  O DE T AI  L 

    THE TYPES OF PROBLEMSIN CONSULTING INCLUDE:

    Pricing

    Marketing

    New product strategy

    (market access)

    IT implementation

    Government policy

  • 8/18/2019 UCL Guide to Consulting 2013

    5/37

    PITCHING – this includes conducting secondary research to understand

    the clients’ needs and the industry before coming up with a proposal deck

    with the consulting rm’s proposed approach to the clients’ problem.KICK-OFF – this is the rst meeting with the client to ensure that their

    needs and problem at hand are interpreted correctly, and that they are

    agreeable to the consultants’ proposed approach to solve the problem.

    This is highly important to ensure that the project is kicked off with both

    parties on the same page.

    RESEARCH  – this phase refers to primary research which is conducted

    through eldwork. Generally, primary research can be qualitative

    (interviews with several key opinion leaders / industry experts / niche

    consumer groups) or quantitative (surveys with a larger group of

    stake- holders). Armed with knowledge from prior secondary r esearch,

    consultants have to produce surveys and interview guides fr om scratch to

    elicit the true opinions of the population that are pertinent in answering the

    client’s problem.

    ANALYSIS – After consolidating the primary and secondary research

    results gathered from the eldwork phase, it is the job of the consultants

    to then make sense of these results by giving their insights from these

    numerical and qualitative data. Generally the whole team (from partner to

    consultants) works together to analyse the big picture and details

    and tailor these results to the initial problem that the client wanted insights

    for.REPORTING  – The consultants will then take the analysis and present

    it into a ‘deck’ (PowerPoint slides) which will then be delivered by the

    project manager to the client in the nal presentation. Story-boarding of

    the different bits of analyses will have to be done to ensure a coherent and

    smooth ow of insights by the consulting team. A typical nal presentation

    deck also consists of many annexes, which include the results of research

    or models that can be used to substantiate the ndings when questioned

    by the clients.

    A typical consulting

    phase includes the

    following stages:

    UCLU Business Society | 8

  • 8/18/2019 UCL Guide to Consulting 2013

    6/37

    Economic ConsultingEconomic consultants assist clients to understand and project market

    trends, to evaluate the effects of new strategies and to persuade key

    decision-makers and stakeholders. They often use micro-economic theory

    and statistical, econometric and nancial expertise to tackle some of the

    complex and challenging business and policy issues. Combining modelling

    skills with deep industry knowledge, they provide professional economic

    advice to companies, regulators and government.

    Examples of typical economics consulting engagements:

    » Limiting Potential Regulatory Risk for a Merchant Energy Firm

    » Measuring Consumer Credit Risk for a Large UK Retail Bank

    » Valuing fuel diversity in power markets

    » Cost-Benet Analysis of Rural Post Ofce Branches

    LEADING ECONOMIC CONSULTING

    FIRMS INCLUDE:» Deloitte Consulting

    » FTI Consulting

    » Oxera Consulting

    » NERA Consulting

    Strategy Consulting

    Strategy consultants help consultants with their most complex strategic

    challenges and build bespoke and tailored solutions in order to achieve

    sustainable growth.

    They often assist a rm’s senior executives to understand and face the

    strategic challenges of running their organisation. It is not surprising that

    a young analyst consultant meets a CEO of a big rm in his rst ever client

    meeting - that is just how these projects work within strategy consulting.

    The common goal of strategic consultants is to drive a business to fulleconomic potential. They identify and discuss strategic needs and

    potential pitfalls with their clients and more often assist clients in breaking

    into emerging markets; helping them navigate through this unfamiliar

    terrain and compete with multinationsl. Ultimately, they work with clients to

    make big ideas actionable.

    Examples of typical strategy consulting engagements:

    » Analysing why an electronics retailer generates lower sales per

    square foot than its competitors

    » Understanding why West End theaters keep losing money and how

    the theaters can reposition themselves to prot most from new

    markets

    » Positioning a snack manufacturer to enter Brazil, determining types

    of snacks most wanted, and assessing the market’s willingness to

    pay for snacks

    » Determining the value of a hard-drive manufacturer on a stand-

    alone basis and suggesting possible acquirers to help divest itself

    of non-core businesses

    LEADING STRATEGY CONSULTING FIRMS INCLUDE:

    » McKinsey & Company

    » Bain & Company

    » The Boston Consulting Group

    » PwC Consulting

    What are the TYPES

    of Consulting?

    UCLU Business Society | 10UCLU Business Society | 9

  • 8/18/2019 UCL Guide to Consulting 2013

    7/37

    Operations Consulting

    Operation consultants often quote that they wish to “do things, not only

    do slides.” To put it simply, operational consultants are interested in the

    implementation of new recommended strategies.

    These days most rms offer both strategic and operational consulting. This

    entails advising clients on new strategies and then helping them make the

    changes i.e the full package. The core business of operation consultants

    is to help clients lead major change projects by working on the full change

    lifecycle, from strategy to implementation.

    They often investigate customer service response times, cut operating or

    inventory backlog costs, or look into resource allocation.

    So let’s say, for example, that we have a project with a more strategic side

    like pricing or the denition of a new organization.

     A standard management consulting rm might just go in and make a

    recommendation on how to change pricing for products and services.

    In operational strategy consulting they would actually help them make the

    change, implement it for different customers and geographies, and assess

    what impact the change has made and what to do differently.

    Examples of typical operations consulting engagements:

    » Streamlining the equipment purchasing process of a manufacturing

    company

    » Determining how a dessert chain can save on ingredient costs

    without changing its menu • Working with a newly-merged

    commercial bank to increase its customer response efciency

    » Creating a new logistical database for a car manufacturer 

    LEADING OPERATIONS CONSULTINGFIRMS INCLUDE:

    » PwC Consulting

    » Accenture

    » Capgemini

    » Deloitte Consulting

    Human Resources

    Consulting

    Human Resources (HR) consultants maximise the value of employees

    while placing the best people with the relevant skills in the appropriate

    roles. This branch of consulting aims to effectively utilise personnel, or

    human capital, to achieve the goals of the organisation.

    Clients hire HR consultancies as part of departmental or organisational

    restructuring, systems implementations, and ongoing initiatives and studies

    (e.g. diversity and work/life balance). HR consultants also provide technical

    advice. This advice is largely based on number crunching and additionally

    focuses on restructuring benets packages and valuating compensation

    structures. At its best, HR consulting helps to develop a human resources

    model that addresses the specic needs of the business in a manner that

    serves the best interests of both the company and the employee work

    force.

    Examples of typical human resources consulting engagements:

    » Bringing together the cultures of merged companies by developing

    or altering work cultures

    » “Managing relationships” to ensure focus on customers and open

    communication

    » Building “competencies” through better and more efcient training

    programmes

    » Fostering employee creativity through “process innovation”

    » Counselling and processing laid-off employees and assisting them

    in nding new jobs

    » Creating or updating a new division’s benets package

    » Reviewing and revising a law rm’s compensation structure

    LEADING HUMAN RESOURCES CONSULTING

    FIRMS INCLUDE:

    » PwC Consulting

    » Mercer HR Consulting

    » Aon Hewitt

    » Towers Watson

    UCLU Business Society | 12UCLU Business Society | 11

  • 8/18/2019 UCL Guide to Consulting 2013

    8/37

    Different types of rms

    in Consulting

    THE BIG 3- MBB (MCKINSEY, BAIN, BCG)

    These three rms have stood out from other competitors and have consolidated

    themselves as the top-tier of consulting business.

    THE BIG 4

    Though the Big 4 generally refers to the top tier auditing rms, all of these rms

    have seperate successful consulting divisions.

    BOUTIQUE FIRMS

    Boutique rms support their clients with highly-specialised expertise and

    are known for their personalised and bespoke advice. Boutique rms

    choose to focus on a smaller number of industries (energy, life sciences,

    retail), functions (M&A, economics and litigation, turnaround),

    or methodologies (real potions, EVA).

    We must be clear that being a boutique rm is not synonymous for being a

    small rm; a boutique is determined not by size, but by focus.

     All this said, we should note that many boutiques are indeed small,

    ranging from 200 employees to a single consultant. Often, boutique

    consulting rms grow from the expertise and client relationships of one to

    ve founding partners, and unless it sells a consistently large ow of work,the rm has no compelling reason to grow quickly. If you are especially

    interested in a particular industry or type of consulting problem, denitely

    do your homework on the outstanding boutiques in that eld. If you nd the

    right company to match your interests, you will spend all of your time doing

    the work you dreamt of, and that is a much harder goal to achieve within a

    more diverse consulting rm.

    Examples of boutique consulting projects:

    » A consulting rm with a well-known shareholder value

    methodology helps a beverage company establish value metrics in

    its business units

    » An economics consulting rm helps a foreign government decide

    how to structure the privatisation (sale) of its utilities through an

    auction

    » A niche R&D strategy consulting rm deploys two consultants to

    a high growth semiconductor company in Silicon Valley for a 3

    month project to improve R&D processes

    UCLU Business Society | 14UCLU Business Society | 13

  • 8/18/2019 UCL Guide to Consulting 2013

    9/37

    PwC helps organisations and individuals

    create the value they’re looking for. We’re a

    network of rms in 158 countries with more

    than 180,000 people who are committed

    to delivering quality in assurance, tax and

    advisory services.

    Our Consulting practice was launched a

    few years ago, but the truth is our work

    goes back way beyond that. More exciting

    than our past, however, are our ambitious

    plans for the future. Since our inception

    we’ve recruited over 600 graduates into our

    industry recognised programme. This year

    alone we’ve provided ambitious people with

    over 60 internships, and made over 300

    promotions across our business. And we’ve

    seen similar levels of growth across our

    global network. These are exciting times for

    us – and you could soon be part of them.

    WHAT WE OFFER

    We offer two distinct graduate routes into Consulting. If you want a

    broad range of experiences across a number of disciplines, then join

    Management Consulting and train on a two-year structured programme

    that builds a range of core skills. Or, if you’re interested in one of our

    specialist consulting practices – Strategy, Economics or Sustainability and

    Climate Change – then you can apply directly to that area and develop

    your skills quickly through strong project responsibility and in-depth

    training.

    JOIN US

    Research. During your interview, you’ll need to explain why you’ve

    chosen a specic area of Consulting and what you can bring to it. So visit

    www.pwc.com/uk/careers  and start exploring.

    Get online. Decide on your area of Consulting and the skills you can

    bring, and apply online. We’ll then ask you to take some online tests and

    you’ll get the results within 48 hours. You’ll nd out if you have a rst stage

    interview once the deadline has passed.

    First interview. This could be over the phone, face-to-face or on

    campus. It will be a competency-based interview so make sure you’ve

    thought about the type of experiences and skills we’re looking for. If you’re

    applying to Strategy, the rst stage will be an assessment day.

    Assessment day. We’ll invite you to this if you have a successful rst

    interview. There’ll be numerical tests; logical reasoning tests; a group or

    individual exercise; and a written exercise. For Strategy, your rst stage

    assessment day will consist of psychometric tests, a written exercise, and

    a competency-based interview.

    Final stage interview. For Management Consulting, Economics, and

    Sustainability and Climate Change, your second and nal stage interview

    will be with a senior member of the team. Like your rst interview, thiswill be competency-based so be ready to talk about your skills and how

    you gained them. For Economics, this will also include a technical case

    study. For Strategy, you’ll have a nal stage assessment day consisting

    of a senior interview and case study, presentation exercise and a group

    exercise.

    Who we are

    TYPE OF CONSULTING

    Multiple focus

    COMPANY WEBSITE

    www.pwc.co.uk

    CONTACT INFORMATION

    08081001500

    [email protected]

    VACANCIES

    Insight programmes, summer

    internships and graduate

    opportunities available

    UCLU Business Society | 15

    www.pwc.co.uk

  • 8/18/2019 UCL Guide to Consulting 2013

    10/37

    What made you join strategy

    consulting at PwC?

    While I was at university, I went to a

    case study sessions and enjoyed it in the

    way you might enjoy a sudoku or

    crossword. I liked the idea of having such

    an engaging job so applied to severalstrategy consultancies and ended up at

    PwC

    What type of projects have you been

    involved in?

    It’s so varied. I’ve done everything from

    strategy work for a UK lingerie retailer, to a

    due diligence in Singapore on cranes, to

    pro bono work for a children’s hospice.

    What is your average work day like?

     Again, really varied. Usually I’m in at 9,

    sitting alongside my project team. I usually

    have my own section of a project so I will

    do analysis or research to support the

    arguments or recommendations I want to

    make. At some point during the day I’ll

    catch up with someone more senior to let

    them know what information I’m nding and

    how my thoughts are changing and get

    their input and steer. If there are clientmeetings, I would usually go along.

    What is the most stressful/ hardest

    part of your job?

    I would say it’s the pace of it. You have to be

    quick on your feet and exible. Regularly

    I get asked to look into something I know

    nothing about (e.g. nuclear valves, chemical

    storage terminals) and need to develop acommercial opinion by the next morning.

    Any tips for students applying for

    internships or graduate roles at

    PwC?

    Two things. First, do your homework. Find

    out the specic assessment criteria you

    will have to meet and tailor your CV so

    that you clearly demonstrate these. Think

    of examples you can give in interview that

    show you have the necessary skills. Do the

    practice online assessment tests and case

    studies on the web. Secondly, don’t be

    embarrassed to get people to help you. Ask

    parents, friends in work, the careers centre

    to read your CV etc. Get all the advice you

    can.

    For those students who are

    partaking in a placement at PwC

    what should they do to makethemselves stand out during their

    internship?

    We work in small teams, so there’s little

    chance of your brilliance slipping under

    the radar. Working hard and contributing

    to your project team is all you need. If the

    team would like you on another project,

    you’ll get an offer.

    SOPHIE ARMOUR, Strategy Consulting, PwC 

    Simon-Kucher & Partners is the number

    one strategy consultancy in the eld of

    marketing and sales, and we are widely

    regarded as the world’s leading expert

    in pricing strategy. We are consistently

    ranked in the top 10 in the Vault Guide to

    Consulting.

    Our clients are leading industry players

    and private equity rms, covering a highly

    diverse range of sectors. We help our clients

    boost their prot through improvements to

    their top line, rather than reducing costs.

     As a global company, we think and act

    beyond borders with a network of 27

    ofces worldwide. Our rapid growth and

    globalisation provides our consultants with

    unlimited opportunities to “grow faster, with

    us”.

    Who we are

    TYPE OF CONSULTING

    Strategy and Marketing

    COMPANY WEBSITE

    www.simon-kucher.com

    CONTACT INFORMATION

    recruitment.london@simon-

    kucher.com

    VACANCIES

     Applications open: 15 Oct 2013 

     Applications close: 

    Internships – 6 Jan 2014

    Graduate positions – 29 Jan

    2014

    UCLU Business Society | 18UCLU Business Society | 17

  • 8/18/2019 UCL Guide to Consulting 2013

    11/37

    WHAT WE CAN OFFER

    Given our world-renowned expertise in marketing, sales and pricing

    strategy, each consultant can rapidly become a specialist rather than “just

    another consultant”. There is a wealth of opportunity to build a career and

    make your mark in a specic area of interest, as part of a fast-growing and

    evolving organisation.

    New consultants can expect a high level of responsibility and exposure

    to clients from an early stage. This allows for exceptional professional

    development. You’ll be involved in all aspects of project work, from

    business development and analysis, right through to the delivery of the

    nal presentation.

     As a global rm there are signicant opportunities for travel, including ourstructured international training programme, as well as the annual Simon-

    Kucher “World Party”. Rotations to gain international experience at other

    Simon-Kucher ofces are possible as your career develops with us.

    JOIN US

    Our consultants come from a diverse range of personal, academic and

    professional backgrounds. They take the initiative and are eager to direct

    their own career development. We look for dynamic, pro-active individuals

    who will thrive in an entrepreneurial environment. Successful candidates

    have strong analytical, quantitative, leadership and communication skills.

    Visit our website to complete the application tool and upload your cover

    letter and CV. If you pass our screening, you will be invited to go through

    the interview process. Preliminary rounds involve online tests and a short

    telephone interview. Assessment day interviews usually have two main

    parts: the rst part explores the candidates CV and motivation, the second

    is a case study presentation and discussion with a Simon-Kucher Director/

    Partner.

    Why did you choose to join Simon-

    Kucher & Partners?

    I chose Simon-Kucher due to its

    specialisation and world leading position

    in pricing, which is a topic I particularly

    enjoyed studying during my degree.

     Additionally, the company culture which I

    would describe as relaxed, friendly, open

    and with a focus on high quality output

    appealed to me.

    Could you briey describe your role

    and what you do on a day to day

    basis?

    I am a Senior Consultant in our

    Construction, Chemicals and Commodities

    competence centre, typically working with

    clients in highly concentrated industries with

    high xed costs where industry protability

    is dependent on competitive reaction.

    Regardless of your level at Simon-Kucher

    you work in small teams solving complex

    business problems around revenue

    management, strategy and marketing. The

    further you progress in the rm, the more

    focus is placed on developing businessand winning projects as well as managing

    teams and supervising projects. As a

    Senior Consultant I am responsible for

    managing parts of, or entire projects. Day

    to day activities could involve conducting

    client interviews, analysing data, preparing

    presentations, developing solutions,

    modelling, facilitating workshops etc.

    What is the most interesting project

    that you`ve done so far?

    Developing and implementing a pricing

    transformation project for a global leader

    in base materials in the UK and US. The

    project was particularly interesting due to

    the high importance of the work and its

    impact on the future protability of the rm.

    I was lucky enough to have CEO level

    exposure, developing concepts presented

    to investment analysts and relevant media

    organisations as key parts of the rm’s

    strategy to return to protability in the

    medium term.

    What is the most stressful part of

    your job?

    Completing projects on time whilst coping

    with events out of your control e.g. clients

    not providing the data we need.

    Do you have any advice for the

    interview process at Simon-Kucher

    & Partners?

    Make sure you have all the fundamentals

    sorted e.g. covering letter and CV with no

    spelling or grammar mistakes, the ability to

    demonstrate why Simon-Kucher appeals

    to you and what we actually do. It is also

    important for you to be able to do simple

    arithmetic in your head for the interview.

    ANDREAS PANAYIOTOU, Senior Consultant,Simon-Kucher & Partners,London ofce, 

    University College London, BSc Economics

    UCLU Business Society | 20

    www.simon-kucher.com

  • 8/18/2019 UCL Guide to Consulting 2013

    12/37

    EY is a global leader in assurance, tax,

    transactions and advisory services. Our

    167,000 people are united by our shared

    values, which inspire our people worldwide

    and guide them to do the right thing, and our

    commitment to quality, which is embedded

    in who we are and everything we do.

    Our Advisory service line focuses on

    helping clients to improve their performance

    and manage their risks more effectively.

    Particularly important in a challenging

    and uncertain business environment, with

    escalating competition. We work with clients

    to address their specic circumstances and

    help turn strategy into reality. Whether it’s an

    improved nance function, enhanced supply

    chain or superior customer management,

    we’re able to offer added value. This is why Advisory is our fastest-growing service line

    and an energetic, fast-paced environment

    with nearly 20,000 professionals around the

    world.

    Who we are

    WHAT WE OFFER

    Because Advisory is a diverse and uid business area you’ll be involved

    in a huge variety of work. This will involve delivering wide-ranging and

    constantly changing ideas to our clients across a broad spectrum of

    industries and locations. As a matter of course, your experiences will be

    wide and varied. You’ll quickly be given responsibility to deal with complex

    business problems — an excellent way to build the skills you’ll need for a

    long and fullling career. The size and variety of the clients we work for will

    mean your career develops faster here than in most other businesses.

    Within Advisory you can choose to work in one of eight areas: Actuarial,

    Financial Services Advisory Consultant Programme – Performance

    Improvement, Advisory Consultant Programme - Performance

    Improvement, Advisory Consultant Programme – Risk, IT Advisory

    Consultant Programme, Financial Services Advisory Consultant

    Programme – Risk, Financial Services Advisory Consultant Programme

     – Information Technology Advisory (ITA), Financial Services Advisory

    Consultant Programme - Information Technology Risk Assurance (ITRA)

    JOIN US

    Our application is made up of two parts. First of all, you will need to

    complete our online application form. This is your chance to tell us about

    yourself and achievements to date. Then you should complete an online

    strengths assessment, which will ask you to read a series of scenarios

    and then choose how you would respond in each scenario. The questions

    will require you to select one response, or rank your responses in order.

    Providing you are successful at application you will be required to

    complete an online psychometric test which tests your verbal, numeric

    and diagrammatic reasoning ability. Next you will be invited to attend

    an interview that will ask you to demonstrate your strengths and your

    motivation for joining EY. We want to get to know you, so relax and be

    yourself. At the Assessment centre you will take part in various activitiessuch as a team meeting, a written report and an interview. This will give

    you a better feel for EY and helps us learn more about you.

    TYPE OF CONSULTING

    Multiple focus

    COMPANY WEBSITE

    www.ey.com

    CONTACT INFORMATION

    [email protected]

    VACANCIES

    Insight programmes, summer

    internships and graduate

    opportunities available

    UCLU Business Society | 21

    www.ey.com

  • 8/18/2019 UCL Guide to Consulting 2013

    13/37

    AHMED YOUSSEF, Executive, London ofce,Royal Holloway University, BSc Management (Hons)

    Why did you decide to join Advisory

    at Ernst & Young?

    I was very excited by the prospect of

    playing a role in this cutting-edge, global

    and professional network, which put

    simply scrutinises how companies conduct

    their business, exploiting potentials for

    improvement and adding value to the clients

    operations. An opportunity at EYs Advisory

    practice promises a high-performing and

    global career trajectory crucial to expand

    on my skills, experiences and business

    acumen. I see high intrinsic value in working

    within a fast-paced, challenging and

    dynamic environment as is the case at EY.

    Could you briey describe your role

    and what you do on a day to day

    basis?

    I was recently aligned to the Regulatory

     Advisory team within FS Risk. To say

    “day-to-day” is to imply a certain routinewhich does not exist in the consulting world

    (at least most of the time). Every day is

    different and is only as varied as any given

    person wants it to be. To be more specic,

    my top priority is usually the client project I

    am engaged on, which changes from time

    to time (either due to changing projects or

    due to acquiring responsibilities within the

    same project). I also get involved in other

    “  “

    I enjoy the variety, the travel, exibility and autonomy.

     EY is a highly decentralised organisation which means

    that working here includes interacting and coordinating

    with many, many different people with varying skills

    and expertise.

    work with the project team outside of my

    normal role and responsibilities. Further tothis, I assist multiple managers within my

    competency team (i.e. Regulatory Advisory)

    with internal work such as proposal,

    training, research etc. I also get involved in

    extra-curricular activities such as graduate

    recruitment and attend a number of training

    days / weeks every year.

    Our clients in the nancial services sector

    have been hugely impacted by regulation

    introduced as a result of the 2008 recession,

    which will aim to fundamentally change the

    way they go about their business. Through

    various ground-breaking projects, we help

    the client comply with these regulations

    in a business-wise manner. We do this

    by remediating legacy misconduct (i.e.

    helping them recover from scandals such

    as PPI), assessing and reworking their

    compliance target models, advising them on

    product offering, management informationoptimisation and so on. New technologies

    are presenting various opportunities

    and threats, and changing social values

    demand that rms are on their toes as

    regulations change over time. Ultimately,

    regulation ensures the integrity of the UK

    nancial markets and FS Risk Advisory’s

    biggest revenue generator is - by far - the

    Regulatory practice.

    What do you enjoy most about your

     job?

    I enjoy the variety, the travel, exibility and

    autonomy. EY is a highly decentralised

    organisation which means that working

    here includes interacting and coordinating

    with many, many different people with

    varying skills and expertise. I also enjoy

    the fact that there is real support for people

    developing personally and professionally.

    Could you describe what your most

    challenging case has been thus far

    in your career?

    The most challenging time for me

    would be juggling between my full-time

    work responsibilities and preparing for

    professional qualication exams at the

    same time (in addition to any extra-

    curricular activities and social life). This

    challenge develops me in utilising my time

    more effectively and organising myself toincrease efciency. Time pressure helps

    one in prioritising work, sharpens focus

    and reduces waste.

    Do you have any advice for the

    interview process at Ernst & Young?

    It is important to bring your “whole self”

    not just to job interviews but to work in

    general. While it is important to demonstrate

    yourself at your best, make sure you have

    a “story” and to present it in a relevant way.Something which puts off many interviewers

    is candidates who are too well rehearsed,

    to the point where answers are more like

    recitations than genuine and intuitive

    thoughts. Make sure to be proactive in

    general and share those experiences with

    the interviewer. Last but not least make sure

    you really understand the rm, what we do,

    who our clients are and the current issues

    facing the rm and the wider industry.

    UCLU Business Society | 24UCLU Business Society | 23

  • 8/18/2019 UCL Guide to Consulting 2013

    14/37

    Management Solutions is a leading provider

    of business consulting services for regulated

    industries. We have more than 1,300

    professionals working in ofces in the UK,

    Spain, Germany, Poland, Switzerland, Italy,

    Portugal, the US, the most representative

    countries in Latin America, and China.

    Our consultants have the opportunity to

    develop personally and professionally

    integrating in teams in projects r elating

    to Strategy, Sales and Marketing

    Management, Risk Management and

    Control, Management and Financial

    Information, Organisation and Processes,

     Applied technology. 

    Who we are

    WHAT WE OFFER

    We offer the possibility to join the rm that offers you everything

    necessary to develop your potential to the full, by working in some of

    the most relevant consulting projects in the industry, for the largest

    companies, leaders of their respective markets, side by side with the

    industry’s top management as they tackle local and global projects, and

    as part of an extraordinary team of professionals, whose values and

    corporate culture are a benchmark for the industry.

    ManagementSolutions provides a clearly dened career plan where

    professionals are promoted solely on the basis of their own merit.

    Furthermore, ManagementSolutions continues to be partnership-based

    management, offering each of the Firm’s professionals the goal of

    forming part of the group of partners. Our consultants have a wide

    range of training options available to them throughout their professional

    career. We offer our people the best opportunities to improve their

    knowledge and skills through our training courses, certied programs

    for each professional eld and specic seminars to develop particular

    competencies. ManagementSolutions is an equal opportunity employer.

    We value the diversity of our team members.

    JOIN US

    You must me a nal year student or recent graduate with at least a

    2.1 in a discipline preferably relating to Finance, Economics, Business

     Administration, Engineering, Computer Science, Mathematics, Statistics

    or Physics. We are looking for someone, who is mature and hard working,

    integrates easily into multidisciplinary teams, and is willing to travel.

     Applicants for employment in the UK must possess work authorization

    which does not require sponsorship by the employer for a visa.

    We look favourably on the knowledge of foreign languages (Spanish,

    Portuguese, Mandarin Chinese and/or German), postgraduate studies

    and specialised courses, knowledge of Financial Products and Markets,Treasury and Investment Banking environments, prociency in the use of

    MS Ofce applications.

    To apply, please send cover letter, CV and unofcial university tr anscripts.

    TYPE OF CONSULTING

    Business Consulting

    COMPANY WEBSITE

    www.managementsolutions.com

    CONTACT INFORMATION

    0207 469 6800

    [email protected],

    VACANCIES

    On-going recruitment for

    graduate positions, no xed

    quota.

    UCLU Business Society | 25

    www.managementsolutions.com

  • 8/18/2019 UCL Guide to Consulting 2013

    15/37

    L.E.K. Consulting is an international rm

    that specialises in strategy, transaction

    services and performance improvement

    consulting. It advises the largest private

    and public sector organisations, private

    equity companies and smaller, more

    entrepreneurial businesses.

    With a reputation for resolving the most

    complex commercial issues, L.E.K. helps

    business leaders consistently make better

    decisions, deliver improved business

    performance and create greater shareholder

    returns.

    The rm was founded in 1983 and employs

    over 900 staff in 20 ofces across Europe,

    North America and Asia Pacic. L.E.K. has

    been named ‘Professional Services Firm

    of the year’ at the City A.M. awards 2011,

    which celebrate the most successful rms in

    London’s nancial and business community.

    L.E.K. stands out as the only major globalstrategy consulting rm to have grown

    from a UK base and was the rst strategic

    consultancy to win the prestigious Queen’s

     Award for Enterprise in International trade.

    WHAT WE OFFER

    Graduate training programme

    We operate a very comprehensive training programme which is structured

    over three years. New joiners will have an initial two-week full time training

    programme, followed by continuous monthly training sessions, which are

    tailored to the needs of your position. L.E.K.’s training covers the full range

    of technical, analytical, strategy, communication, project management

    and relationship building skills. Combined with on the job training, this

    gives you an excellent range of commercial skills and a solid grounding in

    business fundamentals.

    International swap programme

    Our international swap programme provides the opportunity to spend six

    months on secondment to one of L.E.K.’s 20 ofces across the globe. It

    is a fantastic way to experience a different business environment, gain

    exposure to new industries and specialisms and gives the opportunity to

    experience a different culture.

    JOIN US

    Graduate vacancies in London: 40-50. Application deadline: 10th

    November 2013

    Summer internship vacancies in London: 10 ( 8 week internship starting in

    July 2014). Application deadline: 16th January 2013

    To apply please visit www.lek.com and submit an online application

    Who we are

    TYPE OF CONSULTING

    Strategy

    COMPANY WEBSITE

    www.lek.com

    CONTACT INFORMATION

    0207 389 7200

    VACANCIES

    Graduate and summer

    internship vacancies available

    UCLU Business Society | 27

    www.lek.com

  • 8/18/2019 UCL Guide to Consulting 2013

    16/37

    Why did you choose to join L.E.K

    Consulting?

    L.E.K. offers experience in a broad range

    of industries and case types, has helpful

    and fun colleagues and runs an excellent

    training programme.

    What is it like to work in L.E.K

    Consulting?

    The rm offers great variety with

    opportunities to learn lots of different things.

    It’s challenging and rewarding whilst also

    being fun.

    What are the career and

    professional development in place

    in L.E.K Consulting?

    Through exposure to a variety of industries I

    have been able to comprehend and analyse

    a lot of data and information. I have also

    had some client exposure in my rst six

    months at L.E.K., which is a great start.

    What are the most stressful parts of

    your job?

    One challenge was on a particular

    case where we had to locate a client’s

    competitors’ store locations at street level,but the standard mapping software was

    not detailed enough. Instead, we had to

    nd new software, learn how to use it and

    produce a beautiful competitor map all in

     just a couple of days.

     A highlight for me is that I am now able to

    quickly gain an in-depth understanding of an

    industry and its market challenges through

    conducting specialised, targeted and

    thorough research.

    What are some of the projects that

    you have worked on so far?

    • Long term strategy for a large pan-

    European IT Company

    • Vendor due diligence for one of the largest

    premium bar operators in the UK

    • Commercial due diligence for a global loss

    adjusting company

    Do you have any advice for the

    interview process?

    Do lots of case study practice (get them

    from the top MBA business schools).

    What has been your favourite L.E.K.

    social event?

    Ice skating at Somerset House must be the

    best one so far!

    WEI ZHOU, Associate, London Ofce, L.E.K, University College London, MSc Physics

    UCLU Business Society | 29

  • 8/18/2019 UCL Guide to Consulting 2013

    17/37

    Mercer is the global leader for trusted HR

    and related nancial advice, products and

    services. In our work with clients, we make

    a positive impact on the world every day.

    We do this by enhancing the nancial and

    retirement security, health, productivity and

    employment relationships of the global

    workforce.

    Mercer has more than 18,000 employees

    serving clients in over 180 cities and 40

    countries and territories worldwide.

    Who we are

    WHAT WE OFFER

    If you join us, you will be

    Working with the world’s leading companies and organisations to help

    them meet their most critical business challenges – Mercer counts 9 out of

    10 Fortune® 100 companies among its clients

     Working with the best and brightest people, colleagues who are committed

    to exceeding the high standards set by our clients – and by ourselves

     Working for a company that offers a vast array of learning and

    development opportunities

     Working for a company that conducts business with the very highest

    standards of integrity

    JOIN US

    To apply for a role you’ll need to go through a straightforward but thorough

    process designed to ensure that you’re right for us and that we’re right for

    you.

    You’ll need at least 300 UCAS points in three subjects, including a B in a

    numerical/semi-numerical subject. In addition, you’ll need a 2.1 honours

    degree in a numerate or semi-numerate degree discipline (or an equivalent

    qualication).

    TYPE OF CONSULTING

    Human Resource and

    Investment Management

    COMPANY WEBSITE

    www.uk.mercer.com/home

    CONTACT INFORMATION

    [email protected]

    020 7626 6000

    VACANCIES

    Graduate and summer

    internship vacancies available

    UCLU Business Society | 31

    www.uk.mercer.com/home

  • 8/18/2019 UCL Guide to Consulting 2013

    18/37

    Why did you decide to join Mercer?

    I studied Mathematics at University and

    decided I wanted to be an actuary. The

    reason I decided to choose Mercer to

    pursue this career is that it is one of the

    market leaders in pension’s consultancy

    with ofces worldwide.

    Could you briey describe your role

    and what you do on a day to day

    basis?

    I work in a team to support consultants to

    deliver projects to clients. These clients

    can be corporate or trustee and we advise

    them on their pension arrangements.

    This includes, for example, analysing the

    cost and risk of their pension benets. In

    addition I help to develop more junior

    colleagues.

    What are the opportunities for

    professional development at

    Mercer?

     As Mercer is a global company there

    are opportunities to move abroad and/

    or to other areas of the company, forexample, Investment Management. Within

    retirement consultancy itself there are also

    opportunities for you to specialise in an area

    that particularly interests you.

    What do you enjoy most about your

     job?

    I was recently given the opportunity to work

    in Mercer’s Lisbon ofce for an eight week

    secondment. This experience developed mytechnical skills for my day to day job whilst

    enabling me to work with a different team in

    a different country.

    Could you describe what your most

    challenging case has been thus far

    in your Mercer career?

     As an actuarial student at Mercer you study

    towards the actuarial qualication alongside

    your day to day role. This for me was a

    big adjustment compared to studying full

    time at University. Good time management

    is needed to ensure you split your time

    between study and working appropriately.

    Do you have any advice for the

    interview process at Mercer?

    Throughout the interview process you

    should be interested and ask questions

    about the role you are applying for. This

    should include knowing why you want to dothe role and what makes you suited to it.

    The key is to make sure you a well prepared

    and remember to be yourself.

    HEATHER BROWN, London ofce, Mercer, University of York, BSc Mathematics

    Performance Improvement requires analytical and

    problem solving skills. You also need to be a good

    team player as well as be able to take the lead and

    use your own initiative. These skills allow us to

    successfully help our clients identify and solve

    business problems.

    Studying Chemical engineering at UCL, gave me a

    platform to use and improve all of the above skills.

    I was solving complex problems and analysing

    data on a daily basis. Chemical Engineering isn’t

    always an exact science, so decisions around the

    best course of action to take would need to be

    made; something that translates directly to the

    consulting world.

    Undertaking a group project, rather than a

    dissertation, in my nal year was also the perfect

    situation to use my team working skills. We

    were all responsible for our own sections, but

    ultimately we had to come together to produce

    one deliverable. This is exactly how Performance

    Improvement projects work at EY, and the

    interpersonal skills I learnt at UCL are invaluable.

    However, it is important to note that studyingany subject at degree level will provide you with

    the ability to work under pressure as well as

    the organisational and time management skills

    required to succeed in such a face paced industry.

    HOLLY ELLINGTON, Consultant, FSPerformance Improvement, Chemical Engineering

    BEng 

        “

    UCLU Business Society | 34UCLU Business Society | 33

  • 8/18/2019 UCL Guide to Consulting 2013

    19/37

    The Social Investment Consultancy (TSIC)

    is an international consulting rm using the

    latest models of social enterprise, revenue

    generation, impact investment and venturephilanthropy to help businesses, charities

    and philanthropists maximise their impact.

    We believe in risk and evidence in equal

    measure, and think that doing good can

    reinforce — rather than compromise —

    ways of generating prots and creating long-

    term shareholder value.

    TSIC’s dynamic teams in Dubai, London

    and New York come from a mixture of

    traditional management consultancy,

    international development and public policy

    backgrounds, bringing best practice from

    some of the world’s top consulting rms,

    charities and policy units. The integration of

    skills and expertise from across the public,

    private and third sector forms the basis for

    a range of professional services that drive

    social impact and organisational change.

    Our past clients have included John Lewis

    Foundation, Practical Action, Cherie BlairFoundation, The Old Vic, APM Terminals,

    The One Foundation, Amnesty International,

    Royal Courts of Justice Advice Bureau and

     Alquity Africa Fund.

    WHAT WE OFFER

    You will have a chance to join the TSIC Team, which is a group of dynamic,

    creative thinkers whose experience ranges from traditional management

    consulting and nance to social entrepreneurship and international

    development. Our diverse backgrounds and range of expertise are coupled

    with a passion for innovation that fuels everything we do for our clients.

    JOIN USThe Social Investment Consultancy is always looking for talented and

    experienced people to join our team. Please submit a CV and cover letter

    to [email protected] and we will contact you when suitable

    opportunities arise. Throughout the year, we also offer paid internship

    positions.

    Who we are

    TYPE OF CONSULTING

    Social innovation

    COMPANY WEBSITE

    www.tsiconsultancy.com

    CONTACT INFORMATION

    0207 239 8935

    [email protected]

    VACANCIES

    Check website for current

    openings

    UCLU Business Society | 35

    www.tsiconsultancy.com

  • 8/18/2019 UCL Guide to Consulting 2013

    20/37

    Why did you decide to join TSIC?

     About midway through my PhD inInternational Studies, I realised I didn’t

    fancy being an academic, but still wanted

    to apply my passion for social change and

    international research towards solving

    practical problems. Social impact consulting

    with TSIC turned out to be the perfect

    opportunity for me to do that – enabling

    me to work in a team setting and learn

    constantly about new sectors and parts of

    the world, while also doing work that has an

    immediate application.

    Could you briey describe your role

    and what you do on a day to day

    basis?

    I work as a Consultant across our diverse

    client groups – leading a number of projects

    as well as supporting my colleagues. As I

    have the most research experience in the

    team, I also direct our in-house research

    programme. We try to put out at least twomajor reports a year on topics we nd are of

    interest to the sectors we work in.

     As we are a small rm, there is really no

    ‘standard’ day and we all wear several

    hats throughout it. Today, I started my day

    at the Kazakh embassy applying for a

    visa for some work we are going to be in

    Kazakhstan at the end of the month, I then

    went out to Southwest London to meet

    with a client we are doing a social impact

    evaluation project for. I then came backto our own ofce in North London to do

    some research for our next report and tailor

    a proposal for some new client work we

    are pitching. So that’s admin, client work,

    internal research and business development

    all in one day!

    What are the opportunities for

    professional development at TSIC?

     As we are a small team, there is not as

    much structured personal development as

    one might nd at a larger consulting rm.

    However, we do all have external career

    mentors arranged by our manager, as well

    as the opportunity to identify trainings we

    would like to attend with a personal budget/

    time allowance to spend attending trainings.

    What do you enjoy most about your

     job?

    Getting to learn constantly about different

    sectors, geographies, and ideas to solve

    social problems through the work we do for

    clients. It never gets old.

    Could you describe what your most

    challenging case has been thus far

    in your TSIC career?

    The rst client project I managed completely

    on my own was also probably the most

    difcult one I have ever been involved with

     – it was a partnership evaluation betweentwo global youth organisations that hadn’t

    been on the best of terms in the years

    leading up to the project. They wanted an

    evaluation of the partnership’s performance

    and whether and how they should continue

    working together. The consulting process

    involved a large number of interviews with

    members of both organisations, and the

    politics were astounding. I learned a great

    deal about how to obtain and present

    balanced perspectives, and how to focus

    evaluations on objective performance

    indicators/ROI data as opposed to getting

    bogged down in opinions and history. It was

    difcult, but when I nished the work and

    saw that both organisations were happy with

    the nal report and felt they had identied

    a productive way forward, it was the most

    satisfying deliverable I’ve ever had signed

    off!

    Do you have any advice for theinterview process at TSIC?

    Demonstrating you are capable, exible

    and have a genuine interest in our work

    is more important than having the perfect

    prior experience. Some of our best staff

    have never worked in the social sector and/

    or consulting before, but are hard-working,

    motivated individuals who bring a great

    attitude to the team and quickly make acontribution through their willingness to

    adapt. Demonstrating you are able to do this

    is key to being successful at a small rm.

    What are the biggest

    misconceptions that applicants

    might have about your industry?

    That we don’t work as hard because we

    are social sector rather than business

    consultants – any client-based work will

    inevitably have deadlines that are not set

    by you, and which you will sometimes do

    have to go the extra mile and put in late/

    long hours to meet and deliver a quality

    product. The difference between us and the

    private sector is that there is no expectation

    that we should be killing ourselves for our

     jobs – we do all value and enjoy our lives –

    but anyone who is looking to make a small

    business work and thinks it will be an easy

    ride should best apply somewhere else!

    RACHEL LINN, Consultant, London ofce, University of Cambridge, PhD, Politics and

    International Studies; MPhil, International Relations;

    Stanford University, BA (Hons) Political Science

    “  “

    Demonstrating you are capable, exible and have a genuineinterest in our work is more important than having the perfect prior experience. Some of our best staff have never workedin the social sector and/or consulting before, but are hard- working, motivated individuals who bring a great attitudeto the team and quickly make a contribution through theirwillingness to adapt.

    UCLU Business Society | 38UCLU Business Society | 37

  • 8/18/2019 UCL Guide to Consulting 2013

    21/37

    Integration is a consultancy in Strategy,

    Management & Operations, and we have

    come a long way since our foundation in

    Brazil in 1995. We now have around 300

    consultants in ofces in Sao Paulo, Rio

    de Janeiro, Mexico City, Buenos Aires,

    Santiago and London.

    We have a different approach to consulting.

    Our passion for helping our clients means

    that we go the extra mile to ensure

    our projects deliver more than just a

    recommendation – our advice is realistic,

    implementable and drives the results our

    clients need. We design every project with

    implementation in mind to guarantee our

    recommendation is translated into results.

    Consultants from our London ofce travel

    all over Europe and the world to help our

    industry leading clients tackle their mostpressing issues. Although we are divided

    internally into areas of expertise, our

    analysts start as generalists and learn how

    to approach problems across a variety of

    industries, project types and geographies.

    Who we are

    WHAT WE OFFER

    We make sure that you have everything you need to succeed in your

    new career. Every new analyst and consultant completes an extensive

    induction programme, including two weeks of training in Brazil and half

    a year of monthly training sessions in London. Integration also pairs

    you with a senior mentor to guide you in your day-to-day professional

    development. Your development doesn’t stop there, however – throughout

    your time at Integration you will be exposed to new challenges that allow

    you to grow, and you will always benet from intense, honest and personal

    mentoring from senior leaders.

    JOIN US

    Our London ofce is growing fast, and we are recruiting people with an

    entrepreneurial spark who can make a difference for our clients, and for us.

    To apply, please send your CV and cover letter of us at

    [email protected] by 4th November 2013.

    Our selection process has the following stages:

    1. verbal & numerical reasoning tests,

    2. t and competency based interview,

    3. competency based interview and case study interview,

    4. partner interviews.

    TYPE OF CONSULTING

    Strategy, Management &

    Operations

    COMPANY WEBSITE

    www.integrationconsulting.com

    CONTACT INFORMATION

    Tel +44 (0) 207 290 4770

    Fax +44 (0) 207 499 5406

    [email protected]

    VACANCIES

    Graduate positions available.

     Apply before 4th Nov 2013

    UCLU Business Society | 39

    www.integrationconsulting.com

  • 8/18/2019 UCL Guide to Consulting 2013

    22/37

    Why did you choose to join

    Integration?I chose Integration for the opportunity to

    work in a wide variety of industries for global

    players that, I believe, face very interesting

    challenges. Since day one, I have worked

    alongside clients, from their ofces, to

    solve their challenges together with them.

    What I like a lot about Integration is the

    constant focus on developing a realistic and

    implementable end result which delivers the

    impact the client needs.

    I also nd a great t between myself and

    the Integration culture. The company really

    values individual needs, and differences

    are highly respected, which creates a great

    work life balance and a great environment

    in which to work.

    What are the opportunities for

    professional development at

    Integration?

    Integration has a learn-by-doing approach.

    In every project, there is a project team

    to support you and which is committed

    to growing together. At the beginning of

    a project personal development goals

    are dened, and throughout the project

    there is a very open culture of feedback

    to make sure everyone can focus on his/

    MARLOES VAN DER MEER, Consultant,Integration Management Consulting, Master’s degree

    in International Management from JIBS, Sweden,

    Bachelor’s degree in

    International Business, Tilburg University 

    her development. Every project has

    different challenges and different learningopportunities, which is great for my personal

    development. There are also coaching

    sessions in place and, of course, there

    are formal internal trainings that are very

    hands-on and based on real Integration

    cases. Personally, what I value greatly is

    the transparency around the professional

    development process and the clarity on

    individuals’ development points: it is very

    clear in which points you need to develop in

    order to move on in your career.

    Can you briey describe your role

    and what you do on a day to day

    basis?

    This is difcult to describe as no two days

    are the same in consulting! Generally, I

    would say that I dedicate around 80% of

    my time to projects and 20% to internal

    initiatives.

    In projects, I work alongside the clientto understand the business context and

    particular issues, and to guarantee good

    communication throughout the project. For

    most projects, I’m in contact with industry

    experts outside the company to gain an

    external point of view. According to the

    project context, I might also conduct several

    site visits to get a better understanding

    of reality. On most days, there is

    some analysis to be done or there is apresentation to be prepared and I also have

    meetings with the Integration team to align

    and discuss the project status.

    Integration is a start-up in London and we

    work in a very entrepreneurial environment

    with plenty of space to work on internal

    initiatives. This is great as I have the

    opportunity to contribute to building the

    operation in London in addition to my

    project work!

    What are some of the projects you

    have recently worked on?

    One of the great things about Integration is

    the variety of projects that I have been able

    to complete. Over the last 3.5 years, I have

    worked in 4 different industries, 12 countries

    and in 11 different types of projects.

    My most recent project has been conducted

    in Switzerland, France, Hungary and The

    Netherlands for a leading Biotechnology

    client. I provided project and change

    management support to help build a new

    business area inside the European division.

    This was achieved by implanting new

    processes and creating an organisational

    culture that allowed the client to reach

    their growth targets. The project has

    been a great learning experience, and a

    very rewarding experience for me as the

    transformation and impact we created wasextremely visible for the client, and for us.

    What is the most stressful part of

    your job?

    Urgent and unexpected client requests

    can be stressful. Fortunately this doesn’t

    happen too often as we have frequent

    contact with the client throughout the

    project. Very short projects tend to be a

    little bit more stressful, as in those cases

    there is little time to understand the client’s

    reality and develop a solution.

    “  “

    One of the great things about Integration isthe variety of projects that I have been able tocomplete. Over the last 3.5 years, I have workedin 4 differ ent industries, 12 countries and in 11different types of projects.

    UCLU Business Society | 42UCLU Business Society | 41

  • 8/18/2019 UCL Guide to Consulting 2013

    23/37

    Before diving into a long and sophisticated consulting recruitment process, make sure you

    are familiar with this industry and its specics. There are a lot of useful web resources out

    there to help you learn about various types of consulting and determine whether it is the

    right career path for you. Once you realize that consulting is denitely your thing, select

    and research the rms you are most interested in. You might also want to start following

    their Facebook and Linked-in pages to get a deeper understanding of what it is like to work

    there. In addition, it is always useful to stay up to date with business news: it does not only

    help you build extensive commercial awareness, but also allows you to start thinking as a

    consultant, i.e. analyzing issues that different companies are facing right now and coming

    up with possible solutions.

    USEFUL LINKS:

    »  Vault, a career portal with consulting sections and rm rankings:

    www.vault.com

    »  Graduate Consulting, an online portal including general information,

    FAQs and application tips:

    www.graduate-consulting.com/Consulting

    »  Management Consulting Prep, another extensive consulting platform:

    www.mconsultingprep.com/before-apply/

    » Career portals: 

    www.glassdoor.com  

    www.wikijob.co.uk/

    »  Consulting Job Secrets, the step-by-step guide to getting hired by a consulting rm:

    www.consultinsider.com/

    HOW WE CAN HELP:

     Attend company presentations and events held by the UCLU Business Society. You can

    nd the accurate schedule on: www.uclubusinesssociety.com/events.php

    Before applyingApplication Process.

     Although assessments that consulting rms use to sift through candidates

    vary a lot, generally the application process looks like this:

    UCLU Business Society | 44UCLU Business Society | 43

    ONLINE APPLICATION

    ONLINE TESTS AND

    EXERCISES

    COMPETENCY

    INTERVIEWS

    CASE

    INTERVIEWS

    This section of the guide contains information, useful tips and advice about

    different types of assessment, which will hopefully help you succeed in

    every stage of the consulting selection process. However, make sure you

    regularly check websites of your target companies for the most accurate

    and up-to-date information about their recruitment procedures.

  • 8/18/2019 UCL Guide to Consulting 2013

    24/37

    Consulting rms receive a high volume of applications every year and

    they are only able to interview a small portion of applicants. Hence, it

    is vital that your CV and Cover letter stand out from the crowd. Many

    students applying for consulting roles make a big mistake of creating a

    general CV/Cover letter and sending it to multiple rms. Never do this!

    You should always customise your CV and Cover letter, making them

    tailored to a specic consulting rm. In addition you need to ensure

    that everything is error-free, otherwise there is a high chance that your

    application will be binned straightaway (rms view spelling and grammar

    mistakes as the evidence of carelessness and lack of focus). Finally,

    cut the length of your CV and Cover letter to just one page. Instead of

    listing every little thing you did in your life, focus on your most impressive

    achievements and experiences, making sure they reect all the necessary

    skills consulting rms are looking for.

    Cover letter is extremely important, as it demonstrates your writing style

    and creates the rst impression on your recruiters. It should state and

    accentuate qualities that you possess and your suitability for the job.

    You can also use cover letter to address weak points on your CV and

    to emphasise outstanding achievements, which might be accidentally

    overlooked in your resume.

    CV and Cover letter 

    UCLU Business Society | 46UCLU Business Society | 45

    Name

     Address Contact number, Email

    EDUCATION

    Highlight academic strengths and performance: recruiters look for outstanding academic

    records - a rst or 2:1 at university (expected or achieved) + top A-level and GCSE grades

    at school

    UNIVERSITY NAME, Degree (Date) Location

    • Grades, awards, signicant academic projects

    SCHOOL NAME (Date) Location

    • A level results or equivalent

    • Awards, Other 

    WORK AND EXTRACURRICULAR EXPERIENCE

    Highlight the following:

    • Evidence of leadership qualities: Consulting rms look out for applicants who dis- play

    senior management potential as they are more inclined to work with applicants who

    display a propensity for leadership. Evidence of such qualities includes leadership

    positions undertaken in university and/or new initiatives started and implemented with

    minimal support.

    • Team-oriented characteristics: You should highlight activities or events that you have

    been involved in that demonstrate your ability to be a good team player. Consulting

    rms work on a wide spectrum of projects and each project requires a different t.

    Each project will require a different set of skills and resources and consultants will

    have to match up to the differing tasks by undertaking different roles with exibility and

    adaptability.

    • Quantiable individual accomplishments: Firms tend to seek people who are reliable,

    committed, motivated, enthusiastic, responsible and able to produce work with quality.

    You must be able to exemplify these traits through real life examples or events so as to

    fully convince the recruiters.

    • Technical and quantitative skills: To distinguish yourself from the vast number of

    applicants, we recommend that you put emphasis on the technical skills, foreign

    languages, academic prizes, awards or scholarships and publications that you possess

    or have achieved.

    COMPANY NAME, Job Title Location

    • Key responsibilities Dates

    • Results + How Achieved

    • Skills and experiences gained

    SOCIETY/ORGANISATION NAME, Position of responsibility Location

    • Key responsibilities Dates

    • Results + How Achieved

    • Skills and experiences gained

    OTHER

    • Language and IT skills

    • Interests and hobbies and how they exemplify your character and personality

  • 8/18/2019 UCL Guide to Consulting 2013

    25/37

    Most consulting rms use aptitude tests as part of their selection process to lter out

    candidates and thus reduce the number of interviews they need to conduct. It is also

    believed that these tests give an accurate reection of candidates’ abilities. They are

    usually administered online, but you may be asked to re-sit them at the subsequent

    interview or assessment centre to conrm your result. Consulting rms use such test

    providers as GTIOS, SHL, or PSL.

    USEFUL LINKS:

    » www.shldirect.com/en

    » www.kenexa.com/Solutions/Assessments

    » www.assessmentday.co.uk/

    » www.psychometric-success.com/downloads/download-practice-tests.htm

    » www.savilleconsulting.com/products/aptitude-preparation-guides-and-advice

    » www.indiabix.com/online-test/categories/

    » www.jobtestprep.co.uk/Default.aspx

    Numerical reasoning

    Tests on inference from data such as tables, graphs and reports. It is imperative that you

    are able to analyse data, spot trends and follow numerical logic.

    HOW TO PREPARE: revise the basics of mathematics both with and without a calculator.

    Visit nancial and business sections of quality newspapers: study graphs and tables, try to

    establish relationships between the numbers.

    » www.bbc.co.uk/skillswise.

    Develop your maths skills through a variety of fun games.

    » www.caseinterview.com/math/home.php.

    Victor Cheng’s maths practice tool.

    Online Tests

    UCLU Business Society | 48UCLU Business Society | 47

    Below are standard components

    of the cover letter aimed at consulting rms:

    INTRODUCTION:

    Who are you and which university you are attending/have you attended? Why do you want

    to work for this rm? What is it that attracted you to apply for this rm and/or role?

    RELEVANT EXPERIENCE:

    What consulting experience do you have? If this rm has a specialty (e.g. a technology

    consulting rm), explain why you are interested in that specialty.)

    INTEREST IN CONSULTING:

    Briey discuss what is it that attracts you to consulting. Is it the competitive environment?The dynamism of the industry? The large and diverse clientele base?

    CLOSING:

     Always thank the reader for his/her time and consideration.

    HOW WE CAN HELP:

    This year UCLU Business Society is organizing a series of CV checks. Attend them to

    have your resume reviewed by your peers and various rms’ representatives.

     Attend UCLU Business Society networking events on campus to connect with employers

    and learn about their personal experiences within different rms. Remember: the more

    specic you are in your cover letter, the better. For example, you might want to write about

    a specic thing a consultant said that triggered your particular interest in that company.

  • 8/18/2019 UCL Guide to Consulting 2013

    26/37

    This exercise is primarily used by Deloitte, KPMG, and E&Y to test one’s decision-making

    and time management skills, communication and attention to detail. Particip