UniversidadAnaG.Mndez-CampusVirtual

UniversidadAnaG.Mndez-CampusVirtual

UniversidadAnaG.Mndez-CampusVirtual

UniversidadAnaG.Mndez-CampusVirtual

TableofContents1 GeneralInformation 2 Welcome3 UniversityDescription [3]Purpose [4] InstitutionalGoals6 MissionandVisionStatements7 Governance8 Administration10 AdmissionRequirements15 StudentContactInformation [15]MinimumAverageRequired16 TechnologyRequirements18 RegistrationandOtherRelated

Procedures [18] Pre-registration [18] Registration [18] LateRegistration [18] ClassificationofStudents [19] SpecialConditionsandRegulations [20] Withdrawals [20] ChangesinName,AddressorSocialSecurityNumber [21] CreditforPriorLearning [21] E-PortfolioProcedures [22] StudentEvaluation [22] Procedures [23] GradingSystem [23] RepetitionofCourses

24 RequiredCreditsandRetention [24] DisciplinaryRegulation[24] AppealsAcademicofDisciplinaryActions [24] VeteranServices [25] SatisfactoryAcademicProgressPolicy [27] StudentRight-to-KnowandCampus SecurityAct(FERPA)[30] Law186(LawthatProhibitstheuseofSocialSecuritynumberasIDnumber.) [30] GraduationRequirements [31] Tuition,FeesandRelatedInformation [32] TuitionCostPR&USA [34] AccumulatedCreditsandRetentionIndex [34] TuitionOptionPaymentPlan(TOPP) [34] ClearStatement [34] Invoices[35] AdjustmentsandRefundsForActiveAndNewStudents[35] ReturnofTitleIVPolicy[37] StudentServices[38] StudentOrganizations [39] Bookstore [39] UniversityPolicies[39] MaximumNumberofStudentsEnrolledperSession [40] OverviewofOnlineEducational

43 AcademicCalendar 49 CourseNumberingSystem 50 AcademicPrograms [51] MasterinScienceinEnvironmentalManagement [52]SpecializationinEnvironmentalPlanning [53] MastersDegreeinBusinessAdministration [53]SpecializationinAgribusiness [55]SpecializationinMarketingandSalesManagement [57]SpecializationinHumanResources [59}SpecializationinManagement [61]SpecializationinSupplyChainManagement&Logistic [63]MasterinEducation [64]SpecializationinEnglishasaSecondLanguage 65 CourseListingandDescriptions 76 FacultyList 84 DisclosureofInstitutionalApprovalsandRegulatoryResponsibility

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GENERALINFORMATIONThe students are responsible for reading and understanding the policies and regulations as well as the generalrequirementsfordegrees,academicdistinctionsandanyothercontentthatmayaffectthem.

Theinformation,policiesandprogramrequirementscontainedinthiscatalogaresubjecttocontinuousreviewandchangewithoutnotice.AllupdateswillbepostedontheUniversityWebPage.

ThiscatalogispublishedinEnglishbyportal:http://agmvirtual.suagm.edu

UniversidadAnaG.Mndez-CampusVirtual#1552Ave.PoncedeLenUrb.RepartoSen,ElCincoSanJuan,PuertoRico00926TelephoneNo.:787-288-1118Postaladdress:POBox.21345SanJuan,PuertoRico00928-1345Website:agmvirtual.suagm.eduEmail:graduateonline@suagm.edu

Adescriptionofthedisabilityservices,auxiliaryaidsandtheproceduresforfillingagrievanceregardingdisability

ordiscriminationissuesareavailableintheStudentHandbook.

Theinformationincludedinthiscatalogissubjecttochange.

CopyrightVol.5-2015UniversidadAnaG.Mndez-CampusVirtual

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WelcomeTheUniversidadAnaG.Mndez-CampusVirtual (UAGM-Campus Virtual) is aprojectthatwasdevelopedwiththemaingoal of contributing a more accessiblemeans of education to societies withinand outside of Puerto Rico. In a newcentury that began presenting hugeintellectual, economic and scientificchallenges for humanbeings, educationis one path that men and women cantaketoevolveintheworldinanassertivemanner.

Therefore, the academic offeringproposedbytheUAGM-CampusVirtualisinnovative and varied. It promotes theincursionintoacademicsubjectswithaninternational focus in the world ofbusiness and finance, through fiveMasters Degrees programs in BusinessAdministration,aswellasinsubjectsthatare particularly in demand such asEducation in English as a SecondLanguage and Environmental Sciences.Also,usingemergingtechnologicaltools,it expects to bring education directly tothestudentshandstherebyhavingthemparticipateinaprocessoftransformationof their environment through acquiredknowledge and developed skills. UAGMcordially welcomes all of you who areprepared to assume this responsibilityand become part of this educationalproject.

MigdaliaTorresRivera,Ph.D.

Chancellor

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UniversityDescriptionPurposeUniversidadAnaG.Mndez -CampusVirtual (UAGM-CampusVirtual)willbe the fourthand firstdistanceeducationinstitution,oftheAnaG.MndezUniversitySystem(AGMUS).ItwillworkunderthestrategicplanknownasAGMUSVision2015whichstatesthefollowing:Towards2015AnaG.MndezUniversitySystem(AGMUS)willberecognizedasaninstitutionofexcellenceineducation,researchandservice,withgreatresponsibilityandcommunityappropriatenessandagrowingglobalprojection.AGMUSwillstandoutasthefundamentalcommunityofideasofourcountry,servingasavenueforthedeliberationandformulationofsolutionsthatwillsatisfytheneedsanddevelopmentofPuertoRico,andtheWorld.

AGMUSwill be characterized as a transforming entity, one of constant innovation and great financialstrength,centeredinthehumanbeingasthefundamentalpurposeandactivesource,makingeffectiveuseofitstechnological,physical,andmanagementresourcesinsupportofitsmissionandofitsqualitativedevelopment.

AnaG.MndezUniversitySystemanditsinstitutions,amongthem,UAGM-CampusVirtual,willrunalltheiroperations,actionsand initiativesofacademic,studentandadministrativedevelopment, inapplicationandstrictimplementationofthefollowinginstitutionalvaluesasrulesandparametersoforganizationalconduct:

Excellence:asthehighestambitioninallitsaffairsrelatedtoeducation,researchandservice. Freedom:ofideasandexpressionasthefundamentalstructureofthesearchanddiffusionofknowledge. Respect:fordiversityanddignityofthehumanbeing. Integrity:inallitsactionsasaneducationalentity. Equity:acknowledgingthevalueofeducationasaninstrumenttoaccessbetteropportunitiesanddevelopthefullpotentialofthehumanbeing. Innovation:continuouslyguaranteeingtherelevanceofitsprogramsandservices. SocialResponsibility: towards theneedsof thecommunity, thecountry,andhumanityofwhichwearepart.

AGMUShasbeenrecognizedasahighereducationinstitutionthathasbroughtaboutleadershipintheintegrationofnew technologies to the instructional component,directed towards thedevelopmentofdistanceeducation.Dr.EloyRecioFerrerassupportsthisstatementinhisbook,titledPresenceinDistanceEducationwhenhestatesthatthisinstitution(anditsthreeuniversities)hasbeenthepioneerintheuseof technologyasa learning tool.AGMUShas integrated theuseof technology to its instructionalmethodologysincethe70s,throughtheconceptionofExternalUniversityEducationSystem(SEDUE,byitsSpanishacronym)in1977,andtheTelevisedStudiesCenter(CET,byitsSpanishacronym)in1978.Theelement that distinguished CET was the team of course developers, assembled by content experts,designers,scriptwriters,educationalconsultants,andproductioncrew.

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WMTJ-Channel40wascreatedin1985,thefirstandonlyeducationaltelevisionstationontheislandlicensedtoalocalUniversity.WQTOChannel26wasestablishedin1986tocoverthesouthwesternpartoftheIsland.AnotherpioneeringalternativeinPuertoRicoemergesfromAGMUSasinteractivetelevision,thefirstInteractiveTelevisionFixedService(ITFS),recentlyrenamedEducationalBroadbandService(EBS).Theoneandonlytransmittingnetworkofclosedcircuitmicrowavesthatcover95%oftheIsland,includingtheMunicipalitiesofViequesandCulebra.

TheacknowledgementofAGMUSleadershiphaslivedthroughtime.Dr.JuanMelndezpointsoutinhisbook,ThePowerofDistanceEducation,thatpresently,theAnaG.MndezUniversitySystemisoneofthelargestinstitutionsofdistanceeducationinPuertoRico.

AGMUSisfollowingits2015visionofadvancedtechnologiesandglobalreach.In2001,theinstitutionacquired Blackboard as the official coursemanagement system for the development ofWeb baseddistanceeducation.

UAGM-CampusVirtual isan institutionalentitydedicatedparticularlytothedevelopment,offeringandmanagementofdistanceacademicprogramsattheundergraduateandgraduatelevels,aswellasothereducationalprojectsanddistanceeducationinitiatives.Inaddition,theUAGM-CAMPUSVIRTUALhasthefacultytoofferprograms,coursesandcertificationsthroughcontinuingeducation,inthedistancemode.TheInstitutionacknowledgesthatdistanceeducationistheeducationalalternativeplannedforthedesignof interactive,dynamicandsocial learningenvironments,available24 to48hours,aimedata studentpopulationthatisdiverse,massiveanddispersed.Theeducationalmodeismediatedbytheinformationand telecommunication technologies, traditionaland innovative, thatcontribute to theconstructionofknowledgeandtheexchangeof informationthroughnewmethodsofsynchronousand asynchronousinteractivity.

UAGM-Campus Virtual is equipped with the necessary technological infrastructure and has theresponsibilityoftrainingfacultymembers,certifythemasdistanceeducatorsandmanagethepublicationof online courses. The professional development process of certifying a faculty member as distanceeducator combines a sequence of workshops addressed to enhance learning concepts and skillsdevelopmentrequiredtoworkasinstructorofanonlinedistanceeducationcourse.

InstitutionalGoals:1. Promoteacademiccompetency-basedonlineprogramsadjustedtothedemandsofthelocaland

internationalmarket.

2. Diversifytheacademicofferingsthroughthedesignofbilingualprogramsforundergraduateandgraduatelevels.

3. Offer continuing education opportunities in non-traditional educational environments forstudentsprofessionaldevelopmentandthecommunityingeneral.

4. Promote an academic environment that provides opportunities for progress, continuingprofessionaldevelopmentandparticipationininstitutionalprocesses.

5. Providetheessential tools toensurethatstudentsachievetheirgoalsandobtaintheirdesireddegree.

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6. Establish an academic and institutional assessment unit to develop and apply a continuousimprovementplanforqualitystandardsandinstitutionalprocesses.

7. StrengthentheStudentServicesonlineprogramensuringsupportandfeedbackinapproximately24to48hours.

8. Promoteinstitutionalvaluesininitiativesandacademic,studentandadministrativeprocesses.

9. Developcommunityprojectsandprogramsthatpromoteabetterqualityoflifeforthepopulationsweserve.

10. Maximize the use of technological infrastructure associated with online courses and studentservices.

11. Identify emerging technologies to upgrade procedures, and provide efficient and innovativeservices.

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MissionandVisionStatementsVisionTheUniversidadAnaG.Mndez-CampusVirtualwillberecognized,locallyandinternationally,asthefirstPuertoRicanDistanceEducationUniversitywiththehigheststandardsofqualityandacademicexcellence.TheinstitutionwillcontributetothesocialandeconomicdevelopmentofPuertoRico.Inaddition,UAGM-CVwillberecognized,foritseducationalservicestoHispaniccommunitiesintheUnitedStatesandLatinAmerica.

MissionTheAnaG.MndezUniversity-VirtualCampusisadistancelearninginstitutionofhighereducationthatoffersanalternativetotraditionaleducationthroughemergingtechnologies.Enactsaninclusivephilosophyofappreciationforculturaldiversity.Itoffersandawardsundergraduateandgraduateacademicdegreesandcontinuingeducationcertifications,alldesignedtopromotetheholisticformationofthelocalandinternationalcommunity.

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GovernanceSistemaUniversitarioAnaG.MndezIncorporado

BoardofDirectors Mr.RamiroMilln,MA,BoardChair

Dr.FlixR.Schmidt,MD,BoardViceChairandPermanentMember

Dr.JosF.Mndez,Dr.h.c.,MA,AGMUSPresidentandCEO,PermanentMember

Dr.VctorHernndez,DMD

Mr.JosF.Mndez,Jr.,MBA,PermanentMemberandAGMUSExecutiveVP

Mr.HctorJimnez,MA

Mr.RenLen,MA

Mr.RafaelA.Nadal-Arcelay,Esq.,PermanentMember

Mr.ManuelAgostoGarca

Mr.WilfredoCosmeOrtiz,MBA

Mr.RenA.SotoTorres,DBA

Dr.RitaDiMartino,Dr.h.c.,MPA

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AdministrationThe administration of the Universidad Ana G.Mndez- Campus Virtual is committed to excellence inacademicandstudentservices. Theadministratorsandfacultybringtheirexperiencetodesigninganddeliveringhighereducationprograms.

Staff Chancellor-MigdaliaTorres,Ph.D.

Vice-ChancellorofAcademicAffairs-WilfredoColnGuasp,Ph.D.

Vice-ChancellorofAdministration-IvelisseRivera

Vice-ChancellorofStudentAffairs-HctorR.Flores

Registrar-JosJ.Rivera

AcademicBoardTheAcademicBoardoftheUniversidadAnaG.Mndez-CampusVirtualregulatesallacademicaspectsoftheInstitution.Itrecommendsrelevantregulationsregardingfaculty,curricula,educationalprojectsandothereducationalinnovations.

AdministrativeCouncilTheAdministrative Council ofUniversidadAnaG.Mndez- CampusVirtual is the legislative body thatestablishestheInstitutionalpolicyofthecollegeinaccordancewiththestatutesoftheAnaG.MndezUniversitySystem,asestablishedbyitsBoardofDirectors.

ContactInformationThe students are responsible formaintaining contact information accurate and current. The principalmodeofofficialcommunicationfromtheUniversidadAnaG.Mndez-CampusVirtualisviae-mail.TheUniversitywillprovidestudentswithane-mailaddress.

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AcademicYearDefinitionThe definition of an Academic Year at UniversidadAna G.Mndez- Campus Virtual is 30creditsand40weeks.TheAcademicYearconsistofFallsemesterdivided intwoterms,aSpringsemesterdividedintwotermsandaSummersemesterstarinJuneandfinishatJuly.TheAcademicYearispartofalargeFiscalYearthatrunsfromAugust1throughJuly31.ThisincludestheFallterms(2),theSpringterms(2),andtheSummerterms(1).

PhysicalFacilities

UAGM-CampusVirtualisa100%onlineinstitution,whereallteachingandlearningisconductedviatheinstitutionsBlackboardLearningManagementSystem.Theinstitutionsphysicalfacilitiesarelocatedat#1552Ave.PoncedeLen,Urb.RepartoSen,ElCinco,SanJuan,PuertoRico,00926.UAGM-CampusVirtualstaffandfacultyhavedesignatedofficeequipmenttoconducttheirworkonline.Theequipmentconsistsofadesktop computer equipped with a complete suite of software and plug-ins, as well as audio/ videoperipheral equipment including a webcam, microphone and speakers to conduct web conferencingsessions.Facultyandstaffhavetelephoneandfaxservices,aswell.Allstaffandfacultyhavetheirownunique credential to login to Blackboard Learning Management System and the institution's BannerStudentInformationSystemnotconductmattersrelatedtostudents.

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AdmissionRequirementsAdmissionsPolicyApplicantsseekingadmissiontoUniversidadAnaG.Mndez-CampusVirtualsgraduateprogramsmustmeetthefollowingrequirements:

GeneralAdmissionRequirements

1. Successfully completed a BachelorsDegree.

2. An undergraduate grade point average(GPA)of2.75ormore.

3. Submitcorrespondingapplicationfeeof$25.00withcompletedapplication.

4. Submit official transcript from theaccredited university where BachelorsDegreewasobtained.

5. Submit two (2) letters ofrecommendation from previousprofessors, counselors, deans orsupervisors.

6. Sendbye-mailafullcolorfrontandbackcopy of a valid identification(government issued ID)withaphototoevidenceanaddresswheretheapplicantresides.ThisIDcanbe:

i. Passportii. DriversLicenseiii. Citizenshipcardorcertificateof

citizenship(InternationalStudents)

ConditionalAdmissionA. Astudentwhoappliesforadmissionand

submits a student copy of his collegetranscript, but otherwise complieswiththe admissions requirements for theprogramofstudyinwhichheisapplying,willbegrantedconditionaladmission.

B. TheIntegratedServicesCoordinatorwillattempt to collect missingdocumentation from students who areconditionallyadmittedandasnecessaryrefer cases to the Vice-Chancellor orauthorized representative. Incomingstudents shall submit officialdocumentationwithin30calendardaysfrom the beginning of the course tocomplete the students records. Ifstudents do not submit the requireddocumentation the admission andenrollmentwillbecanceled.

C. If a student does not comply with theGPAforanyoftheprograms,bachelorinthe area of interest or readmission, hewill be referred to the admissioncommittee.

D. Federal financial aid is not available toconditionallyadmittedstudents.

SpecificProgramAdmissionRequirementsIn addition to complying with the generaladmissions requirements, for certainprograms,the applicant must comply with the specificprogramadmissionrequirements.

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A. Studentsinterestedinanyofthemajorsin the masters degree in BusinessAdministration must have completed abachelors degree in the same area ofspecialization or completed 3 credithoursinaccounting.Ifthisprerequisiteisnotmet, thestudentmustenroll in thecourseACCO500(remedial).ACCO500will not count for the studentscumulative grade point average. If thestudentdoesnotwishtotakethecoursehemustsignawaiver.

B. Theapplicant to theMasters inSciencein Environmental Management with aspecializationinEnvironmentalPlanningmust satisfy in addition, the followingrequirements:

a. Have obtained a Bachelor ofScience degree from anaccredited university with aminimum cumulative GPA of2.75.

b. Have obtained a Bachelorsdegreeinanyotherdisciplineatan accredited university with aminimum cumulative GPA of2.75, provided that the studentsuccessfully completed thefollowing courses: mathematics(6credithours),biology(8credithours), chemistry (8 credithours), physics (8 credit hours)andsciences(3credithours).

c. Have completed the followingintroductorycourses:computers(3 credit hours), economics (3credithours),sociology(6credithours) and statistics (3 credithours).

C. Applicants to the master's program inTeaching English as a Second Language

must meet the following additionalrequirements:

i. Successfully completed aBachelors Degree in Educationor Modern Languages from anaccrediteduniversitywithaGPAof2.75.

ii. A videoconference interview inEnglish.

iii. WriteanessayinEnglish.iv. Students who do not have a

Bachelors Degree in Educationor Modern Languages mustmeet the following additionalrequirements:

a. Successfully completeda Bachelors Degree inany other disciplinefrom an accrediteduniversitywithaGPAof2.75.

b. 12creditsinEnglishand12creditsinEducation

D. TheAdmissionsCommitteereservestherighttorequireanapplicanttocompletecertainundergraduatelevelcoursesasarequirementforconditionaladmissiontoaprogram.

ReadmissionA. Inordertoseekreadmission,thestudent

must have been absent from the

Institution for at least one academic

term(summersessionsdonotcountas

interruptions).

B. Thestudentmustbeincompliancewith

the Institutions Satisfactory Academic

Progress standards at the time of

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readmission, including through the

submissionofasuccessfulappeal.

C. Thestudentmustbeincompliancewith

the current admission requirements for

the program of study in which the

applicantisseekingreadmission.

D. All students readmitted to any given

programmust complywith the current

curriculum, academic norms, policies

andprocedureswhichapplyatthetime

ofreadmission.

TransferStudentsA. The applicant must have studied at an

institution licensed by the Consejo deEducacin de Puerto Rico or any otherstate licensing agency outside PuertoRico,andaccreditedbytheMiddleStatesCommissiononHigherEducationoranyother accrediting agency recognized bytheSecretaryoftheU.S.DepartmentofEducation.

B. Submit an official college transcript inwhich evidences that the student hassatisfactorily completed at least six (6)credithoursattheinstitutionwherethestudentattended.

C. Transfer students must have a gradepointaverage(GPA)of3.00.

D. Transferstudentsmustcompleteatleastthelasttwenty-four(24)creditsoftheirprogramattheUAGM-CampusVirtual.

E. A maximum of 18 credits will beacceptedintransfer.

F. Compliance with the currentrequirementsoftheprogramofstudyinwhichtheapplicantisseekingadmission.

InternationalStudentsAdmissionRequirements

A. The same admission, readmission ortransfer requirements apply tointernationalapplicants.

B. Students must provide a copy of theuniversity catalog (digital) from theuniversity with they attended, ifnecessary.

C. If the student cannot send his officialtranscript, he must send a notarizedcopy.

D. The UAGM-Virtual Campus will workequivalence degree of the country oforigin to the equivalent of the UnitedStates (US)by theevaluationof foreigncredentials.FreeofCost.

E. Students will have a period of 30calendardaystosubmittheirdocumentsfrom the beginning of the course tocompletehisfile.Ifthestudentdoesnotsubmit the required documentation,admission and enrollment will becanceled.

TransitoryorSpecialStudent

TransitoryStudentRequirements

A. If the applicant is enrolled at anotheruniversity, he must present a specialauthorization to enroll in courses atUniversidad Ana G. Mndez-CampusVirtual. That authorization mustdemonstrate that the courses thestudent wishes to take at UniversidadAna G. Mndez-Campus Virtual areapplicable to their studies at the homeinstitution. The authorization shall bevalid for one academic semester orcorresponding summer session. No

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individualauthorizationisrequiredifthestudentsenrollmentatUniversidadAnaG.Mndez-CampusVirtualispursuanttoan effective consortium or contractualagreement.

B. Theapplicantmustcomplywithgeneraland course admissions requisitesaccordingtocurrentacademicstandardsattheinstitution.

C. Transitorystudents,whowishtochangetheir status to a regular, enrolledstudent, must satisfy all currentadmissions requirements at theinstitutionandfortheprogramofstudyinwhichthestudentplanstoenroll.

a. The students admission statuswill change from transitory totransfer student once allrequirementsaremet.

RequirementsforSpecialStudents

A. If the applicant has a masters degreeand wishes to take courses at theinstitution but is not interested inobtaining another degree, he mustprovideanofficialcollegetranscriptfromthe university at which the studentearnedamastersdegree.

B. Theapplicantmustcomplywithgeneraland course admissions requisitesaccordingtocurrentacademicstandardsattheinstitution.

C. Astudentclassifiedasaspecialstudentcannotapplyforgraduation.

ValidationofAdmission,ReadmissionorTransfer

A. Acceptance for admission, readmissionor transfer to Universidad Ana G.Mndez-Campus Virtual shall remainvalid for one academic semester orsummer session of an academic yearafter the date on which admission,readmissionortransferisgranted.

B. The applicant must meet all admissionrequirements by the deadlineestablished by the academic calendar.Anapplicantwhodoesnotsubmitallofthe required documents or does notmeet all established requirements maybe conditionally admitted. All missingdocumentsmustbesubmittedwithin30calendar days from the first day ofclasses. If not, the institution shallinvalidatetheadmission,readmissionorprovisional transfer, and cancel thestudentsenrollment.

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StudentContactInformationStudentsareresponsibleformaintainingtheircontactinformationatUAGM-CampusVirtualaccurateandcurrent.TheUniversitysmainvenueforofficialcommunicationisviae-mailandassuchwillprovideeachadmittedstudentwithane-mailaccount.

AccesstoStudentAcademicRecordsTheUniversidadAnaG.Mndez-CampusVirtualcomplieswithFERPApolicyregardingthedisclosureofinformationcontainedinstudentrecords.

MinimumAverageRequiredForGraduateSchoolsTheminimumgradepointaverage(GPA)foradmissionis2.75.

DefermentofAdmissionUponrequest,theAdmissionsOfficemaydeferadmissiontothefollowingsemesterofthesameacademicyearforwhichadmissionswasrequested.

ReservedRightsInordertosafeguarditsgoalsandobjectives,theUniversidadAnaG.Mndez-CampusVirtualreservestherighttoadmit,readmitorenrollanystudentinanysemester,sessionorclass.Assuch,theUniversityreservestherighttosuspendastudenttemporarilyorpermanently.

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TechnologyRequirementsSupportedEnd-UserTechnologies-BlackboardLearn9.1,April2014DatePublished:Apr30,2014Category:Product:Installs&Configurations;Version:LearnApril2014(9.1.201404.160205)ArticleNo.:000037638Release:9.1ServicePack:LearnApril2014(9.1.201404.160205)ClientTechnologies:BlackboardLearnRelease9.1wastestedwithavarietyofplatformtechnologiesaswellascommonclient-sidetechnologies.

Certified:Fullytestedandsupported. Compatible:Partiallytestedbutshouldfunctionproperly. Unsupported:Eitherunsupportedbythevendorornottested.

WINDOWSOPERATINGSYSTEM

IE 11 IE 10 IE 9 Firefox (ESR)

Firefox (Final

Release Channel)

Chrome (Stable

Channel)

Windows Vista

(32-bit)

Unsupported by Microsoft

Unsupported by Microsoft Certified Compatible Compatible Compatible

Windows Vista

(64-bit)

Unsupported by Microsoft

Unsupported by Microsoft Compatible Compatible Compatible Compatible

Windows 7 (32-bit) Compatible Compatible Compatible Compatible Compatible Compatible

Windows 7 (64-bit) Certified Certified Compatible Certified Certified Certified

Windows 8 (32-bit) Compatible

Unsupported by Microsoft

Unsupported by Microsoft Compatible Compatible Compatible

Windows 8 (64-bit) Certified

Unsupported by Microsoft

Unsupported by Microsoft Certified Certified Certified

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MACOSXOPERATINGSYSTEM

Safari 7 Safari 6 Firefox (ESR)

Firefox (Final Release

Channel)

Chrome (Stable

Channel)

Mac OSX 10.7 Unsupported by Apple Compatible Compatible Compatible Compatible

Mac OSX 10.8 Unsupported by Apple Certified Certified Certified Certified

Mac OSX 10.9 Certified Unsupported by Apple Certified Certified Certified

ConfigurationNotes:

InternetExplorer9isonlysupportedinStandardsMode. Blackboardstrivestomakeallitsproductsasaccessibleaspossible.JAWS14and15wereusedduring

accessibilitytestingof9.1April2014. Chromesupport:duetotheauto-updatefeatureofChrome,supportisbasedontheversionavailableat

thetimeoftesting.9.1April2014wastestedwithChrome34. Firefoxsupport:duetotheauto-updatefeatureofFirefox,supportisbasedontheversionavailableatthe

timeoftesting.9.1April2014wastestedwithFirefoxversions28and24(ESR). NoteonOSX10.8JavaisnolongershippedaspartoftheOSinstallandmustbedownloadedandinstalled

byusersonrequestofapplication/applet-thisisaonetimeactiononthepartoftheuser.

ClientTechnologyHighlightsofChangesfromPreviousServicePacks

WindowsXPnolongersupported. OSX10.9/Safari7.xsupportadded. OSX10.7movedtocompatible. IE11supportadded(focuson64-bit).

TechnologiesNOTsupported

WindowsXPandXP64-bit(unlisted) InternetExplorer6,7,8 Firefox1.x,2.0,3.0,3.5and3.6 Safari2,3,4,5(oranyversiononWindows) MacOSXthrough10.6 Jre5thoughitmaycontinuetowork

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RegistrationandotherRelatedProceduresThe Registrars Office is responsible for themaintenance of all official academic studentrecordsandforissuingtranscripts,certifications,registration, diplomas and graduationcertificates,aswellassubmittingormailingthegradereportstostudents.

Pre-registrationPre-registration is the process by which activestudents have the opportunity to select thecourses which they want to officially registerduring the registration process. The pre-registrationperiodtakesplaceduringthesecondsemester.

RegistrationThe Vice-Chancellor for Student Affairsdeterminestheregistrationprocedures.

Candidates for admission will not be able toregister until they have received an officialstatement or admission Detailed informationexplaining the registration procedures will bedistributedinadvance.

Students are required to register on the datesestablishedfortheirrespectivegroupsaccordingto the registration schedule announced by theUniversity.

LateRegistrationLateregistrationwillbeheld, ifpossible,beforeclassesofficiallybegin.Studentswhodonotgo

throughthepre-registrationprocess,orwhofailtoattendregistrationontheassigneddate,mayregister during the late registration period,provided there is space in the course sectionsthey select. No studentwill be able to registeraftertheperioddeterminedforlateregistration.

After the registration period, all courses willbecome a permanent part of the studentsrecord.StudentsmayasktheRegistrartocanceltheir registration by filling out the appropriatecancellation request forms at the RegistrarsOfficeorinthewebpage.

Registration is not complete until the studenthas:

1. Paid all charges and fees required by theOfficeoftheBursar.

2. Delivered and completed all documentsrequiredbytheInstitutionforadmission.

ClassificationofStudentsA.Bycredit-hoursenrolled1. FulltimeStudentsThosewhohavefulfilled

the admissions requirements of theInstitutionandarecarryingaprogramofsixor more credit hours per semester in aprogram leading to a degree, diploma orcertificate.

2. Half time Students Those who havefulfilledtheadmissionsrequirementsoftheUniversityandenrolledinaprogramleading

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toadegree,diplomaorcertificate,butwhoarecarryingthreetofivecredithoursofworkpersemester.

3. Lessthanhalftime-ThosewhohavefulfilledtheadmissionrequirementsoftheUniversityand enrolled in a program leading to adegree, diploma or certificate but who arecarrying two credit hours of work persemester.

B.Bycredithoursleadingtoadegree1. First-year Students- Those who have a

completedaminimumof3to12credithoursattheUniversity.

2. Second-year Students- Those who havecompleted a minimum of 13 to 24 credithoursattheUniversity.

3. Third-year Students- Those who havecompleteda25ormorecredithoursattheUniversity.

C.Bygrade-pointaverage

(SeeStudentAcademicStatussection)

1. StudentsonAcademicProbation

2. StudentsonAcademicSuspension

3. StudentsinProgress

4. StudentsinAcademicWarning

D.Bytypeofadmission1. SpecialStudents-ThoseStudentswhocome

totheUniversitywithawrittenauthorizationfromtheinstitutionoruniversitytheyattendasregularstudents,oranyotherswhotakecoursesnotleadingtoadegree.

2. ReadmissionStudents-Thosestudentswhohaveinterruptedtheirstudiesforatleastonesemesterandwishtocontinuestudying.

3. TransferStudents-Activeorformerstudentsfrom an accredited post-secondaryInstitution.

4. TransitoryStudents-ThoseStudentswhocome to the Universidad Ana G. Mndez-CampusVirtualwithauthorization fromtheinstitution or university they attend asregularstudentstotakecoursesnotleadingtoadegree.

SpecialConditionsandRegulations1. Students who have registered with the

maximum academic load permitted andneed three more credits to complete thegraduation requirements in the samesemester will be allowed to take threeadditional credits with the authorizationfrom the appropriate Vice-Chancellor ofStudentsAffairs.

2. No student may have an academic loadgreaterthansix(6)credits.Anacademicloadgreaterthansix(6)creditswillbepermittedforstudents thataregraduationcandidatesfor the Summer and who have beenauthorized by the appropriate Vice-Chancellor of the Students Affairs. Thisacademicloadmaynotbegreaterthanthree(3)credits.

3. Allstudentswillbegivenareasonabletimeto graduate or complete their selectedconcentration. However, the Universitydiscourages professional students and willreserve the right to admit, readmit orregisteranystudentinanysemester,sessionorclass.Forthesamereasons,theUniversityreserves the right to suspend a studenttemporarilyorpermanently.

4. ChangesinProgramsorSchedules

A student may change his/her program ofstudyinaccordancewiththefollowingrules:

a. Thestudentmusthave theconsentof the advisor in order to be

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processed the change at theRegistrarsOffice.

b. The Institution will make everyreasonableefforttooffercoursesasannounced,butitreservestherightto change the time schedule or towithdrawacourseorcourses.

5. RelocationofStudents

AttheendoftheperiodforlateregistrationtheRegistrar may relocate students whereeliminationorre-schedulingofcourseshastakenplace. Changes of courseswill be allowedwiththe recommendation of the Vice-Chancellor ofStudentsAffairs.Suchchangesshouldtakeplaceonthedatesappointedforsuchpurposesintheacademiccalendar.

Withdrawals1. Total or partial withdrawals are allowed

duringapartoftermorSummersessionasspecifiedintheacademiccalendar,withtheconsent of the advisor, in order to beprocessedbytheRegistrarsOffice.

2. Anystudentwhoisofficiallyregistered,andcompletes the required procedure forwithdrawal, will receive a withdrawal (W)grade.

3. Any student, who fails to complete therequiredprocedure forwithdrawing fromacoursebeforethestipulateddateandwhoseabsencesexceedthemaximumallowed,willreceiveawithdrawalfailure(WF)grade.

4. Totalwithdrawal isallowedatanymomentbeforethelastdayofclassesinthesemesterorSummersession,withtheconsentoftheadvisor.

5. Totalwithdrawalisconsideredinthecaseofa registered student who withdraws from100%ofhistotalcourseload.Thisdoesnotincludethetwosummersessions.

6. Thedeadlineforvoluntarytotalwithdrawalsisthedaywhenclassesend.

7. Theinstitutionreservestherighttorequirea student to withdraw from any course orfromtheUniversity, temporarily, foranyofthefollowingreasons:

a. Possibilityofhazardtothehealthofthestudent or that of other students, ifenrollmentwerecontinued.

b. Refusal to obey regulations or seriousmisconductonthepartofthestudent.

c. Deficient academic work (belowrequiredscholasticstandards).

8. StudentswhowithdrawfromtheInstitutionor finish their studieswithout settling theirfinancial obligations will not receivegraduation certificates, transcripts ordiplomas.

ChangesinName,AddressorSocialSecurityNumberStudents should notify the Registrars Office ofany change of address. The same procedureshouldbe followedwithcorrectionsorchangesin the names or Social Security numbers ofstudents. In these cases, the students shouldpresentevidenceofthenamesorSocialSecuritychanges.

ClassAttendance1. Classattendanceismandatory.Thestudents

willberesponsibleforworkmissed.

2. If a student enrolled in a course neverattendseachandanyclass,theprofessorwillidentifyhim/herasanon-attendingstudent(N/A). The Registrars Office will thenadjudicateawithdrawalfornon-attendance(WN).Adjustments inFinancialAidbenefits

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ortotalcancellationofFinancialAidandthepayment of 1/3 of the total cost ofenrollment, as pertinent, will also be ineffect.

3. Those students whose absences exceedthe minimum allowed and do not haveauthorizationfromtheprofessor,orhavenot processed an official withdrawal, willreceiveaWFclassificationaspenalty.Thisclassificationhasavalueof0andaffectsthegradepointaverage.

CreditforPriorLearning:ChallengeExaminationorE-PortfolioStudentsmayobtaincreditforpriorlearningbypassing a proctored online challengeexamination or by the evaluation of their e-portfolioconductedbytheinstitutionsfaculty.

CHALLENGEEXAMINATIONPROCEDURES

Achallengeexaminationisanassessmentofthe students mastery of course contentprepared by a certified faculty member oftheinstitution.Theexaminationisconductedinasecureonlineenvironmentwiththeuseof the institution's proctoring software"ProctorNow".

Thestudentmustberegistered(fullorparttime) and must have demonstratedconsistent satisfactory academic progressduringhisorher studies.Thestudentmustreceive academic advisement as to theprocessthatisrequiredwithstudentservicesstaff.

Thestudentmustobtainrelateddocumentsfromthe IntegratedServicesWebpage.The

student will receive a general onlineorientation and will complete relateddocumentsontheWeb.

Uponapproval, the studentwill benotifiedvia email about the corresponding onlinepayment to be made. The institution willissue an online permit for the exam andprovideadigitalexaminationstudyguidetothestudent.

Thestudentwilltaketheonlineexaminationontheadvertiseddate.Studentsmustloginto the secure environment first and thenstart recording the entire session using theinstitution's "Proctor Now" secure onlineproctoring. Student must show anIdentification card to the cameraand showfirsta360degreeviewoftheroom.Thewebcamera must show the student taking theexam and the software will record everykeystrokebythestudent.

Acertifiedfacultymemberwithexpertiseinthe area of the exam will grade theexamination and award the correspondentgradebasedonthetestresults.Appropriatedocumentation will be submitted to theRegistrar,AssociateRegistrarortheStudentandRegistrarServicesCoordinator.

Nomorethan25%of totalprogramcreditsmay be awarded for prior learning. Creditawardedthroughchallengeexaminationsorportfolio cannot be counted towardsmeetingresidencyrequirements.

E-PortfolioProceduresThe e-Portfolio is an online document thatpresents the student's supportingdocumentation demonstrating theirmastery ofcoursecontent.

Thefollowingpoliciesandprocedureswillapply:

Thestudentmustberegistered(fullorparttime) and must have demonstratedconsistent satisfactory academic progress

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duringhisorher studies.Thestudentmustreceive academic advisement as to theprocessthatisrequiredwithstudentservicesstaff.

Thestudentmustobtainrelateddocumentsfromthe IntegratedServicesWebpage.Thestudent will receive a general onlineorientation and will complete relateddocumentsontheWeb.

Afterrecommendationfromtheadvisor,thestudents register for EXPL101, a one-creditcourse that prepares students for thepreparation of e-Portfolios according tostandards.

Once the course is completed, the studentwillregisterforane-Portfolioevaluationandmakethecorrespondingpaymentonline.

The e-Portfolio will be evaluated forawarding credit by a certified facultymember in the area of expertise. Ifapplicable,thefacultymemberwillawardagradeofPforthecourse.

Appropriate documentation will besubmittedtotheRegistrar.

Nomorethan25%of totalprogramcreditsmay be awarded for prior learning. Creditawardedthroughchallengeexaminationsorportfolio cannot be counted towardsmeetingresidencyrequirements.

StudentEvaluation

UnitofcreditInassigningcredithourstocourses,theobjectiveofUniversidadAnaG.Mndez- CampusVirtual(UAGM-Campus Virtual) is to follow thestandardsandregulationsestablishedbyfederalandaccreditingagencies.Acredithouristheunitofmeasuringeducationalcredit.Acredithouristhe amount of work which represents theproposed learning results which can be

evidenced by the students demonstratedachievementsandwhichhavebeenestablishedinstitutionally as reasonable evidence of thefollowingformula:

1contacthour+2hoursactivities/homework

The duration of courses at UAGM-CampusVirtualiseightweeks,theequivalentto3credithours,whichtranslatetoapproximately45hoursofactivitiesrelatedtotheobjectiveswhichmustbeaccomplishedpercredithour.

Reference1:

http://ifap.ed.gov/dpcletters/GEN1106.html

Reference2:

http://www2.ed.gov/policy/highered/reg/hearulemaking/2009/credit.html.)

8 weeks = 5.25 class time hours and 10.5homeworkapproximately.

Thestudent,inlearningpreparationforacourse,must employ between 15-20 hours per week,participating in experiences which includeactivitiesdirectedbythefacilitator,preparationand integration of contents for synchronic andasynchronousgroupactivities,suchasdiscussionforums, virtual forums, chats, watching videosandotherpresentations,amongothers.

ProceduresFaculty members to courses are required toprovide aminimumof threepartial grades andone finalevaluationactivitywith thevalueofapartialgrade,duringeverygiventerm.

Studentsareassessedusingavarietyofmethodsincluding discussion forums, weekly writtenassignments and essays. The timeframe forassessments varies among courses and thefaculty is expected to provide guidance to thestudentsduringtheentireterm.Thisisaprocessrelated to institutional effectiveness that seekstomaintainhighretentionrates.

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GradingSystemTheunitofmeasurefordeterminingthecoursevalue is the credit. The credit equivalents forlaboratory work have been determinedaccording to the rules of each program.Scholastic standing in completed courses isindicatedbythefollowinglettergrades:

A 100-90 4.0

B 89-80 3.0 C 79-70 2.0

F 69-0 0

To determine the grade point average thefollowingvalueswillbeused,whereacourse isapprovedwithaminimumof3.0point.

A=4

B=3

C=2

F=0

In special cases, the following annotationsystemwillapply:

W=withdrawal

WF = excessive unjustified absences fromcourses

I=studentdidnotcompleteprojectsorwasabsentfromfinalexamination

WN = student was enrolled but neverattended

P=passed

NP=didnotpass IP=inprogress

RepeatingCoursesRegulationsStudentsmayrepeatacourseinordertoimprovetheiracademicaverage.Creditwillbegiven forthehighergrade,whichwillbeusedtocomputethe grade point average. If the grade in thesecondattemptisthesameasthefirst,onlyonewillbeusedtocalculatethecumulativeaverage.

1. Studentswhowishtorepeatacoursemaydoso. However, they must repeat all coursesrequired forgraduationwhereaCor lowergradewasobtained.

2. The institution will allow students whoearned a C or lower grade in a course, toreceive financial aid to repeat the courseprovidedthat150%oftheintendedcourseshavenotbeenexceeded.

3. Studentswhorepeatacoursewillreceivethehighergrade.

4. Ifthegradeobtainedinarepeatedcourseisthesameasthepreviousgrade,itwillcountfor the cumulative average but will countonlyonceforthegraduationGPA.

5. With respect to practicum courses, thestudentwillhaveonly twoopportunities torepeat the course pending therecommendations and approval of theprogramdeanandpracticumsupervisor.

6. A student will not be able to repeat thecourseuntilagradehasbeenposted.

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DisciplinaryRegulationAllstudentswillobserveandcomplywithalltheinstitutional policies, rules and procedures andwillfollowacodeofexemplaryconduct.Eachstudentshouldbefamiliarwiththeinstitutionalpolicesregardingplagiarism. Also,courseworkcannotbeusedtocompletetherequirementofmorethanonecourse.AnyviolationofdisciplinewillbereferredtotheVice-ChancellorofStudentAffairs.

DisciplinaryrulesandregulationsareratifiedbytheAnaG.MndezUniversity SystemBoardofDirectors. The students at UAGM-CampusVirtualareexpectedtohonor,obeyandrespectthese rules and regulations in all theirramifications. These principles, rules andregulations are clearly stated in the collegeby-laws, the Student Handbook, and in the otherregular or periodic publications of theAdministration.

AppealsforAcademicorDisciplinaryActionsA student may appeal an institutional decisionregarding satisfactory academic progress, ifunderextenuatingorcrisiscircumstancesheorshewas not able tomeet the requirements orconditions established by the University. TheUniversity will consider the following crisis orextenuatingcircumstancestoacceptastudentsappeal and to grant an exemption from theAcademicProgressPolicies:illnessofthestudentor a relative, economic crisis due to illnessaffecting the head of household, naturaldisasters,divorce,deathintheimmediatefamily,family problems, legal circumstances, militarylicense, jury service in a legal trial, workproblems, accidental physical incapacity andjustified changes in academic objectives whichcause an impact on the students academicprogress.

AppealsCommitteeTheAppealsCommitteewillbecomposedofonerepresentativefromeachofthefollowingoffices:Vice-Chancellor Students Academics, Registrar,and Vice Chancellor for Student Affairs ordesignatedrepresentatives.

ApplicationforanAppealStudentswhomeetanyoftheacademicprogressappeals criteria must submit all the necessarydocumentation to justify their request. If astudent requests an appeal based on amathematical or calculation error, and it iscorrectedbytheOfficeoftheRegistrar,heorshewillnotgothroughthefullAppealsprocess.

Foranyunresolvedcomplaintsyoucancontact:ConsejodeEducacindePuertoRicoPOBox19900SanJuan,PR00910-1900Tel.787-641-7100

VeteransServices(OnlyforUScitizens)

The Veterans Services Office, located at theRegistrars Office, is primarily directed towardmotivating veterans and their dependents sothat may effectively exercise the right to aneducation.

Veterans are assisted in the completion andprocessing of required documents for thepurposeofestablishingeligibility,certificationofservice, and academic progress. These servicesare offered in close coordination with theVeteransAdministrationOfficeofPuertoRico.

Veteransand theirbeneficiariesmustcompletetheir program of studies within the timeestablished by their curriculum. Veterans whoextendtheirstudiesbeyondthetimeestablishedby the program cannot continue to receiveVeteransbenefits.IfthestudentisarecipientofaPellGrant,hemayresorttothe150%additional

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time,establishedbytheStandardforSatisfactoryAcademic Progress of the Institution. Veteransshould be evaluated utilizing both Veteransbenefits and Pell Grant criteria, if they arebeneficiariesofthese.

SatisfactoryAcademicProgressPolicy-Overview

MinimumIndexRequired(SAP)

Satisfactory academic progress (SAP) is ameasure of student progress toward thecompletion of a degree. Federal regulationsrequire that all students who receive Title IVfunds as part of their financial aid packagemaintainSAP.TheAnaG.MendezUniversityVirtualCampus(UAGM-CV)sSAPpolicycontainsqualitativeandquantitativemeasuresofprogress.The quantitative measure is based on thenumberofcredithoursastudentattemptsandpasses.Thiscalculationiscompletedbydividingthecumulativenumberofcredithoursastudentsuccessfully completes by the total number ofcredit hours the student attempts over thestudent's academic career in a particularprogram at UAGM-CV. Transfer credits areincludedinthiscalculation.SAP also includes a qualitative measureconsisting of a cumulative grade point average(GPA).

MaintainingSatisfactoryAcademicProgressSAPisevaluatedattheendofeverysemester.To maintain good standing, students mustachieveanoverallminimumcumulativepassrateof 66.67percent for all credit hours attemptedand completed and a cumulative GPA of 2.0(undergraduate)or2.50(graduate)asmeasuredattheendofeachsemesters.Students are prohibited from receiving federalstudent financial aid after attempting 150percentof thenumberofcredithoursrequiredfor their academic program. This calculationincludes transfer credits and all UAGM-CVenrolledcreditsforthestudentsprogram.If a student wants to enroll in a differentacademic program, the student must requestapproval from the Dean of the School. Eventhoughonlyattemptedandearnedcreditsfromthestudentscurrentprogramofenrollmentareincluded in thequantitativemeasure (includinginternallytransferredcredithours)andonlythegrades for courses from the students currentprogram of enrollment are included in thequalitativemeasure,studentsareencouragedtocarefullyconsiderprogramchangesbecausethefederal government has placed limits on totallifetimefinancialaideligibility.Readmitted students will have the same SAPstatusthatresultedasoftheendofthelasttermattended.Studentsrequestingadmissionintoanewdegreeprogramafterhavingcompletedhisorherpriorprogram of enrollment will begin the newprogram with a new SAP history, unless thestudenttransferscreditsintothenewacademicprograminwhichcasethosetransfercreditswillbeconsideredwhenmeasuringSAP.

ImpactofCourseRepetitions,Withdrawals,IncompleteCourses,andTransferCoursesonSatisfactoryAcademicProgress

WithdrawalsIfastudentwithdrawsfromacourse,thecreditsforthecoursecounttowardthedeterminationofcredithoursattemptedandcredithoursearnedbutwillnotbeconsideredinthecumulativeGPA.

GraduatePrograms39CreditsMinimum 42CreditsMinimumMinimumCreditsRequired

IndexRequired

MinimumCreditsRequired

IndexRequired

0-12 2.50 0-12 2.5013-24 2.90 13-24 2.9025-36 3.00 25-36 3.0037-39 3.00 37-42 3.00

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TransferCreditsIf a student transfers in credits from anotherinstitution or program, the credits for thecourse(s) count toward the determination ofcredithoursattemptedandcredithoursearnedbutwillnotbeconsideredinthecumulativeGPA.

CourseRepetitionsIf a student repeats a course, only the highestgrade earned will be included in the studentscumulativeGPA.However,eachattemptatthecoursewillcountascreditsattempted.

IncompleteCoursesIf a studenthas an incomplete in a course, thecredits for the course count toward thedetermination of credit hours attempted. Thecoursewillnotbeconsidered inthecumulativeGPAuntilanearnedgradeisassigned.

RemedialandDevelopmentalCoursesFinancial aid recipients may receive aid for amaximum of 30 semester credit hours indevelopmentalcoursework.Studentsenrolledinremedialcoursesareexpectedtoreceivepassinggradesinthosecoursesinordertoprogressintothenext term. Remedial coursesdonot counttoward the determination of credit hoursattemptedandcredithoursearnedandwillnotbe considered in the cumulative GPA whendeterminingSAP.

FinancialAidWarningandFailuretoMeetSatisfactoryAcademicProgressStudentswhofailtomeettheSAPrequirementsat the end of a semester will be placed onFinancial Aid Warning for the next semesterattended.Thestudentwillbenotifiedinwritingthat he or she is on Financial AidWarning andthatfinancialaideligibilityisretainedduringthisperiod.ThestudentmustmeetSAPasofthenextevaluationpointinordertoreceivefinancialaidinfutureterms.Students who become ineligible for federalfinancial aid funds based on their failure tomaintain SAP may continue their studies atUAGM-CV at their own cost. If the studentbelieves there are extenuating circumstances

associated with the students inability to meetSAP, he/she may appeal his/her terminationstatus to the Financial Aid Appeals Committee.See section titled Financial Aid Ineligibility andAppealProceduresbelow.

ScholarshipandGrantRecipientsOther scholarship and grant programsmay notallow for a Financial AidWarning semester. Inthesecases,failuretomeetSAPinanygiventermmay result in the termination of scholarship orgrantfunds.Pleaserefertoyourscholarshiporgrant information materials or contact theFinancialAiddepartmentat787-288-1118.

FinancialAidIneligibilityandAppealProceduresAstudentwillbeadvised inwritingwhenheorshehaslosthisfinancialaideligibilityforfailuretomeetSAPandwillbeadvisedof theprocessfor re-establishing financial aid eligibility.Studentswhohavelosteligibilityforfinancialaidbased on a failure to meet SAP standards andwhohaveextenuatingcircumstancesmayappealthelossofeligibility.Studentswhowishtomakean appeal must be current on all financialobligations.Studentsmaynotusefinancialaidtomakeretroactivetuitionandfee(s)payments.A SAP appeal must discuss the extenuatingcircumstances thatprevented the student frommeeting the requirements of the SAP policy.These extenuating circumstances must haveoccurred within 12 months of the studentsfailure to meet SAP and may include extrememedicalissues,adeathintheimmediatefamily,employment related hardship and/or militarymobilization. The student must also describehowhisorhersituationhaschangedinordertoallowthestudenttomeettheSAPstandardsatthenextevaluationpoint.Aspartoftheappeal,thestudentmustsubmitthefollowing:

SAPAppealForm Signeddatedletter(pleaserefertotheform

forfurtherinstructions) Supporting documentation (third-party

documentation may be required asappropriate)

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Inorderforyourappealtobeconsidered,youmustsubmittheSAPappealpacketviaemailtograduateonline@suagm.eduorFAXto787-288-1141.TheFinancialAidAppealsCommitteewillevaluatethemeritsoftheappealbyreviewingthedocumentationsubmittedaswellasthestudentspreviousacademicperformanceatUAGM-CV.Thecommitteemayrequestadditionalinformationordocumentation,asneeded,andwillinformthestudentofitsfinaldetermination.

Thestudentwillhaveamaximumoftendaysafterthefirstdayofclassestoappeal.Theinstitutionwillhavetendaysfortheevaluationprocessafterreceivingthestudent`sappeal.

FinancialAidReinstatementIf the Institution approves a SAP appeal, thestudentwillbeplacedonFinancialAidProbationforoneacademicterm;thestudentalsomaybeplacedonanAcademicPlan.TheInstitutionwilladvise the student of the progress the studentmustachievetoensureheorshemeetstheSAPpolicyortherequirementsoftheAcademicPlanby the end of the probationary semester.StudentswillbeeligibleforfinancialaidwhileonFinancial Aid Probation. After the end of theFinancialAidProbationsemester,theInstitutionwill measure the students academic progress.Thestudentwillretainfinancialaideligibilityonlyif the student meets published minimum SAPstandards or meets the requirements of theAcademic Plan at the end of the semester ofFinancialAidProbation.AnystudentwholosesfinancialaideligibilityduetoSAPandattendsschoolathisorherowncostwillregainfinancialaideligibilityintheacademicsemester following the semester in which thestudent once again meets the minimum SAPstandards.

StudentsRight-to-KnowandCampusSecurityActTheFamilyandEducationalRightsandPrivacyAct(FERPA)The Family Educational Rights and Privacy Act(FERPA) afford eligible students certain rightswith respect to their education records. (AneligiblestudentunderFERPAisastudentwhois 18 years of age or older or who attends apostsecondaryinstitution.)Theserightsinclude:1. Therighttoinspectandreviewthestudent's

education records within 45 days after theday the Universidad Ana G. Mndez CampusVirtualreceivesarequestforaccess.A student should submit to the registrar, awrittenrequest that identifies therecord(s)thestudentwishestoinspect.Theregistrarwillmakearrangementsforaccessandnotifythestudentofthetimeandplacewheretherecordsmaybeinspected.Iftherecordsarenotmaintainedbytheregistrartowhomtherequest was submitted, that official shalladvise the studentof the correct official towhomtherequestshouldbeaddressed.

2. Theright torequest theamendmentof thestudentseducationrecordsthatthestudentbelieves is inaccurate, misleading, orotherwise in violation of the studentsprivacyrightsunderFERPA.A student who wishes to ask to amend arecord should write the registrar for therecord,clearlyidentifythepartoftherecordthestudentwantschanged,andspecifywhyitshouldbechanged.If the university decides not to amend therecordasrequested,theregistrarwillnotifythestudentinwritingofthedecisionandthestudents right to a hearing regarding therequest for amendment. Additionalinformation regarding the hearingprocedureswill be provided to the studentwhennotifiedoftherighttoahearing.

3. Therighttoprovidewrittenconsentbeforethe university discloses personally

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identifiable information (PII) from thestudent's education records, except to theextent that FERPA authorizes disclosurewithoutconsent.The university discloses education recordswithout a students prior written consentundertheFERPAexceptionfordisclosuretoschool officials with legitimate educationalinterests. A school official is a personemployed by the Universidad Ana G.Mndez Campus Virtual in anadministrative, supervisory, academic,research,orsupportstaffposition(includinglawenforcementunitpersonnelandhealthstaff); a person serving on the board oftrustees;or a student servingonanofficialcommittee, such as a disciplinary orgrievancecommittee. A schoolofficialalsomay include a volunteer or contractoroutsideoftheUniversidadAnaG.MndezCampus Virtual who performs aninstitutionalserviceoffunctionforwhichtheschool would otherwise use its ownemployees and who is under the directcontroloftheschoolwithrespecttotheuseand maintenance of PII from educationrecords, such as an attorney, auditor, orcollectionagentorastudentvolunteeringtoassist another school official in performinghis or her tasks. A school official has alegitimateeducational interest iftheofficialneedstoreviewaneducationrecordinorderto fulfill his or her professionalresponsibilities for the Universidad Ana G.MndezCampusVirtual.

4. The right to file a complaint with the U.S.DepartmentofEducationconcerningallegedfailuresbytheUniversidadAnaG.MndezCampus Virtual to comply with therequirements of FERPA. The name andaddressoftheOfficethatadministersFERPAis:FamilyPolicyComplianceOfficeU.S.DepartmentofEducation400MarylandAvenue,SWWashington,DC20202

TheUniversidadAnaG.Mndez-CampusVirtualmust informthestudentabout the informationincluded in the directory and give them areasonable period of time for the person toauthorize,ornot,therelayofthisinformation

Institutionsmay disclose directory information,which may be made public and includes thestudents name, last knownaddress, telephonenumber, date andplaceof birth,major fieldofstudy, participation in officially recognizedactivities and sports, weight and height ofmembersofathleticteams,datesofattendance,degrees and awards received, and the mostrecentpreviouseducationalagencyorinstitutionattendedbythestudent.ThisinformationwillbereleasedonlybytheOfficeoftheVice-Chancellorof Student Affairs or a representative after thepetitionerhasdemonstratedalegitimateneedtohavesuchinformation.Studentswhodonotwishrelease of directory information mustcomplete a statement in the Office of theRegistrarnolaterthanthelastdayofeachterm.Otherwise, directory information may bedisclosed by the University for legitimatepurposes.

FERPApermitsthedisclosureofPIIfromstudents education records, withoutconsentofthestudent,ifthedisclosuremeetscertainconditionsfoundin99.31of the FERPA regulations. Except fordisclosurestoschoolofficials,disclosuresrelated to some judicial orders orlawfullyissuedsubpoenas,disclosuresofdirectoryinformation,anddisclosurestothestudent,99.32ofFERPAregulationsrequires the institution to record thedisclosure.Eligiblestudentshavearightto inspect and review the record ofdisclosures.Apostsecondaryinstitutionmay disclose PII from the educationrecordswithout obtaining priorwrittenconsentofthestudent

To other school officials, includingteachers,withintheUniversidadAnaG.

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Mndez Campus Virtual whom theschool has determined to havelegitimate educational interests. Thisincludes contractors, consultants,volunteers,orotherpartiestowhomtheschool has outsourced institutionalservicesor functions, provided that theconditionslistedin99.31(a)(1)(i)(B)(1)-(a)(1)(i)(B)(2)aremet.(99.31(a)(1))

Toofficialsofanotherschoolwherethestudent seeks or intends to enroll, orwherethestudent isalreadyenrolled ifthedisclosureisforpurposesrelatedtothe students enrollment or transfer,subject to the requirements of 99.34.(99.31(a)(2))

Toauthorized representativesof theU.S. Comptroller General, the U. S.Attorney General, theU.S. Secretary ofEducation,orStateandlocaleducationalauthorities, such as a Statepostsecondary authority that isresponsible for supervising theuniversitys State-supported educationprograms. Disclosures under thisprovisionmay bemade, subject to therequirements of 99.35, in connectionwithanauditorevaluationofFederal-orState-supportededucationprograms,orfor the enforcement of or compliancewith Federal legal requirements thatrelatetothoseprograms.Theseentitiesmay make further disclosures of PII tooutside entities that are designated bythemastheirauthorizedrepresentativesto conduct any audit, evaluation, orenforcement or compliance activity ontheirbehalf.(99.31(a)(3)and99.35)

Inconnectionwithfinancialaidforwhichthe student has applied or which thestudenthasreceived, if the informationis necessary to determine eligibility fortheaid,determinetheamountoftheaid,determine the conditions of the aid, or

enforcethetermsandconditionsoftheaid.(99.31(a)(4))

Toorganizationsconductingstudiesfor,oronbehalfof, theschool, inorder to:(a) develop, validate, or administerpredictive tests; (b) administer studentaidprograms;or(c)improveinstruction.(99.31(a)(6))

Toaccreditingorganizationstocarryouttheir accrediting functions.((99.31(a)(7))

To parents of an eligible student if thestudent is a dependent for IRS taxpurposes.(99.31(a)(8))

To comply with a judicial order orlawfullyissuedsubpoena.(99.31(a)(9))

To appropriate officials in connectionwith a health or safety emergency,subjectto99.36.(99.31(a)(10))

Informationtheschoolhasdesignatedasdirectory information under 99.37.(99.31(a)(11))

Toavictimofanallegedperpetratorofacrime of violence or a non-forcible sexoffense, subject to the requirementsof99.39.Thedisclosuremayonlyincludethe final results of the disciplinaryproceedingwith respect to thatallegedcrime or offense, regardless of thefinding.(99.31(a)(13))

Tothegeneralpublic,thefinalresultsofadisciplinaryproceeding,subjecttotherequirements of 99.39, if the schooldetermines the student is an allegedperpetrator of a crime of violence ornon-forciblesexoffenseandthestudenthascommittedaviolationoftheschoolsrules or policies with respect to theallegation made against him or her.(99.31(a)(14))

To parents of a student regarding thestudentsviolationofanyFederal,State,orlocallaw,orofanyruleorpolicyofthe

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school,governingtheuseorpossessionofalcoholoracontrolledsubstanceiftheschool determines the studentcommitted a disciplinary violation andthe student is under the age of 21.(99.31(a)(15))

Law186(OnlyforUScitizensandresidents)

Law186ofSeptember1,2006,betterknownasthe Law that Prohibits the Use of the SocialSecurityNumber as Identification in public andprivateeducationinstitutions.

This lawwascreated toprohibit theuseof theSocialSecuritynumberasidentificationinpublicandprivateeducationinstitutionsforstudentsofanylevelorgrade,includinguniversitystudies,toestablish rulesof theuseof this information inthese institutions, support the Puerto RicoCouncilforHigherEducationandGeneralCouncilof Education to apply administrative sanctionsfortheviolationoftherulesandregulationsandestablishaperiodoftimetocomply.

This Federal Law establishes the gender andSocialSecuritynumberofthestudentwithintheconfidentialinformation.

TheSocialSecuritynumberwillnotberequestedfromthestudentfortakingtests,presentationofprojects, and any other purpose that is notrelatedtoaffairswithalegitimatereasonliketheregistrationprocess,loanapplicationorfinancialaid, transcripts or any application of agovernment agency or a court order. Thenotificationoftheinformationisnecessarytothestudent and the authorization of the studentand/or refusal of the protection of the law, inwritingandsignedbytheparents,legalguardianorstudent,beforeprovidingandusingtheSocialSecuritynumberofthestudent.

The Social Security number is confidentialinformation. The faculty is required to askauthorization,inwriting,fromthestudentbefore

usingtheSocialSecuritynumberasinformation.This numberwill not be used for identificationpurposes of the institution. TheAlternate codewill be used for identification purposes of thestudents.

If a document that contains the social securitynumber is published, outside the academicconfidentialitycontext,itshouldbeeditedsotheinformation will be partially illegible, withoutalteringthedocument.

The protection of this Law can be refused in avoluntarymannerbystudents21yearsofageorolderorlegallyemancipated,custodialparentsincustody and in the minors best interest, withauthorizationinwriting.Refusaloftheprotectionof the lawcannotbeestablishedas registering,graduation, transcription or services usecondition.

Thisregulationwillnotbeappliedincaseswherethe Social Security number is necessary orauthorized by federal laws and regulations,such as internal identity verification, creditvalidation, employment, contributions orfinancial aid, always subject to the institutionsconfidentialityagreement.

GraduationRequirementsStudentsatUAGM-CampusVirtualareeligibletoobtainanacademicdegreeafterthecompletionofthefollowingrequirements:

1. The candidacy application form, completedby the date established in the academiccalendar.

2. SuccessfulcompletionofallprogramcoursesasdeterminedbytheInstitutionsminimumgraderequirements.

3. Theprescribednumberofcredithourswithagradepointaverageof3.00ormore.

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4. Masters Degree students will NOT berequired to attend physically, or to haveresidence credits to be eligible for thedegree.

5. Graduationapplicantsmusthavesatisfiedalltheir financial obligations with theInstitution.

6. Graduationapplicantswillbesubjecttotherules and graduation requirements in thecatalogoftheyeartheyexpecttograduate.MastersDegreestudentsmusthaveagradepoint average of 4.00 to graduate withhonors.

Commencementexercisesareheldonceduringthe academic year, at the end of the secondsemester. Students who fulfilled therequirementsforadegreeattheendofthefirst(1st)semesterortheSummersessionmustapplyfor a statement from the Registrars Office,confirming the completion of requirements.Graduates must claim their diplomas at theRegistrars Office no later than one year aftergraduation. The Institution will not beresponsiblefordiplomasafterthatdate.

Tuition,FeesandRelatedInformation

TuitionandFeesThe Office of the Vice-President of FinancialAffairs publishes a letter once a year withinformationabouttuitioncostsforallacademicprograms and other fees for all institutionalservices.StudentsmayalsoaccessourWebpageathttp://agmvirtual.suagm.edu/.

TuitionChancesAlltuition,generalfeesandservicechargesaresubjecttochange.TheUniversityagreestoprovidereasonableadvancednoticeofanyincreases.Allincreasewillonlyapplytosubsequentterms,nottheoneinwhichthestudentiscurrentlyenrolled.CreditValueOne semester credit hour is equivalent to aminimum of fifteen (15) hours of plannedlearning experiences composed of hours ofinstruction and individual or group activities asindicated in the course module under theguidanceofaqualifiedinstructor.Eachcourseiscomposedofthree(3)credithours.

TUITIONAll learning resources, textbooks and teachingmaterials are provided through the virtual libraryandBlackboardplatform.Insomecases,facultywillrecommendtextbooks,whichstudentswillacquirethroughthesuppliersoftheirchoice.

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TUITIONCOSTSGraduateProgram Business Administration: Agribusiness, Human Resources, Marketing, Management, Supply ChainManagementandLogistics

Sciences:EnvironmentalPlanning

Education:TeachingEnglishasaSecondLanguage

$260.00GeneralFees: $255.00

TechnologicalInfrastructure $200.00 Services 45.00 Library 10.00

GeneralFees:Summer $127.50TechnologicalInfrastructure $100.00 Services 22.50 Library 5.00

OTHERFEESANDCHARGES AdmissionFee $25.00CreditTranscript $3.00GraduationFee $15.00DuplicateDiploma $10.00DegreeCertification $5.00Reclassification(ConcentrationorSpecialtyChange) $5.00

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AccumulatedCreditsRequiredandRetentionIndex1. Accumulated credits are the sum of the

credits corresponding to the courses thestudent registers in annually and thoseacceptedastransfer.

2. To complete a degree, a student mustcomplete all academic requirements in aperiod of time not to exceed 150% of thetotal credit hours required to obtain thedegree.

3. Thetotalofapprovedcreditstocompletethedegree must meet a minimum average forgraduationasestablishedbymajor.

4. A student who reaches 150% of the totalcredits in his or her program of studymaycontinue studying in his or her presentstatus,butwillnotbeeligibleforfederalorstate aid administrated by the Office ofFinancialAidtofinancethestudies.

TuitionOptionPaymentPlan(TOPP)Studentswith anoutstandingdebt balancewillnot be allowed to take final examinations untilsuchbalanceispaid infull. Theaccountofanystudentwhodoesnotfulfillhis/herobligationofpayment will be blocked. After processing thepayment in full, each professor will receive anoticebyelectronicmailwiththeconfirmation.

Students who do not comply with thisrequirementwillreceiveagradeofIncomplete(I)andwillberequiredtopaya$20(USDollars)feeinordertoremovethegradefromtheacademicrecord.

PaymentMethodsTuition,feesandservicechargesmustbepaidinfullduringregistrationoratthetimethestudentrequests services. Payments can be made bycheck and credit card. Receipts for alltransactionsmustberequestedandretainedbystudents,incaseofanycomplaintoradjustmentrequested in the future. The Bursars(Treasurers) Office will not accept claimswithoutreceipts.

ClearStatementStudentswith anoutstandingdebt balancewillnot be allowed to take final examinations untilsuchbalanceispaidinfull.Theaccountofanystudentwhodoesnotfulfillhis/herobligationofpayment will be blocked. After processing thepayment in full, each professor will have toreceive a notice by electronic mail with theconfirmation.

Students who do not comply with thisrequirementwillreceiveagradeofIncomplete(I)andwillberequiredtopaya$20(USDollars)feein order to remove the Incomplete grade fromtheacademicrecord.

InvoicesThe Bursars (Treasurers) Office will mail fourinvoices during the regular semester and twoduring the Summer session. According to theacademic semester, the following dateswill beestablishedforstudentswhoapplyforapaymentplan: August 31, September 30, October 30,January 31, February 28, andMarch 30. If theinvoice is not received in the mail, it is thestudents responsibility to request it personallyfromtheBursars(Treasurers)Office.

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AdjustmentsandRefundsforActiveandNewStudentsINTRODUCTIONSistemaUniversitarioAnaGMndezwillissuearefund check when students financial aid orpaymentsreceivedexceedthetuitionchargesinhis/heraccount.

GENERALPROVISIONSISSUEDREFUND:

Acheckwillbeissuedandmailedtothestudentatthemailingaddressonrecord.

Thestudentwillbenotified,viaemailortext message, that a refund check onhis/her behalf have been issue andshouldreceiveitbymail.

The studentwill be responsible for anyoutstandingbalanceintheiraccountthatmay result by any adjustmentmade inhis or her academic load after thedisbursementoftherefundcheck.

Allrefundcheckexpiresafter90daysofissuance.

After 90 days of check issuance, fundswill be returned to the correspondingexternalagency.

REFUNDFORNON-ATTENDANCEFORWITHDRAWALCOURSES:

PARTIALWITHDRAWALStudents,whowithdraw from one of their enrolledcourses, will be responsible for the fullcostofthecourse.

NON-ATTENDANCE (Partial or Total) -Any student who does not attend anenrolled course will be automaticallywithdrawn and will be responsible for25% of tuition cost of the enrolledcourse.

MIDPOINT-EverystudentwhoobtainsaWFinalltheircourses,attheendofthesemesterwillberesponsible for50%ofthetotalcostoftheirtotaltuitioncost.

TOTAL WITHDRAWAL Any student,whowithdrawsallenrolledcourses,willberesponsiblefortotaltuitioncosts.Thiscost will be prorated according to thedays attended to the enrolled coursesuntil thewithdrawal date in relation tothetotalnumberofdaysinthesemesteror the total days of a single Part ofTerm,asapplicable.

CLAIMSCHECKS:Allclaims,regardingthispolicy,shallbemadeinwritingtothecorrespondinginstitutionBursarsOffice.

Thispolicyiseffectiveasofapprovaldatestated

below.APROVALDATEJuly17,2014ReturnofTitleIVPolicyWhatareTitleIVFunds?TitleIVfundsarefundsavailableunderTitleIVof the Higher Education Act of 1965, asamended,andinclude:FederalPellGrants,IraqandAfghanistanServiceGrants,TEACHGrants,Direct Loans, Direct PLUS Loans, FederalSupplemental EducationalOpportunityGrants(FSEOGs),andFederalPerkinsLoans.Graduate

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students are only eligible to receive DirectUnsubsidizedLoansandDirectPlusLoans.

WhatStudentsNeedtoKnowAbouttheReturnofTitleIVFundsSchoolsarerequiredtodeterminetheamountoffinancialaidthatastudenthasearnedwhenthe student does not complete the academicterm(semester).Whenthe"earned"aidislessthan the disbursed aid, the institution andstudent are responsible for returning the"unearned"disbursedfundstotheappropriateagency.Whentheearnedaidisgreaterthanthedisbursedaid, thestudentmaybeeligibleforapost-withdrawaldisbursement.

Ifastudentwithdrawsduringthesemester,theamount of Title IV program assistance that isearned up to that point is determined by aprorata formulaupthrough60percentof thesemester. This includesstudentswhodonotcomplete the semester through an officialwithdrawal,unofficialwithdrawal,or studentswhoaredismissedbytheinstitution.Thissameruleappliestostudentsenrolledinthepartofterm (modular) format, except that studentsmay provide written confirmation of futureattendanceinthesameterm.

TheReturnofTitleIVFundsisbasedonthepremisethatstudents"earn"financialaidforeachcalendardaythattheyattendclasses.Forexample,ifastudentattends32daysofasemesterthatis80calendardaysinlength,thestudentwillhave"earned"40percentofhisorheraid.Breaksof5daysormoreareexcludedfromthecalculation.

IfastudentwithdrawsanddidnotreceivealloftheFederalfundsthatthestudentearned,thestudentmaybeeligibleforapost-withdrawaldisbursement.Ifthepost-withdrawaldisbursementincludesDirectLoans,thentheinstitutionwillseekpermissiontodisburseallorsomeoftheloanfunds.Theinstitutionmayautomaticallyusealloraportionofthe

post-withdrawaldisbursementofgrantfundsfortuition,fees,roomandboard,asapplicable.Theinstitutionneedsthestudentspermissiontousethepost-withdrawaldisbursementgrantdisbursementforallothereducationally-relatedcharges.

TherearesomeFederalfundsthatastudentmaybescheduledtoreceivebutthefundscannotbedisbursedbecausethestudentwithdrawswithoutmeetingotherstudenteligibilityrequirements.

IfthestudentreceivedexcessFederalfundsthatmustbereturned,theinstitutionmustreturnaportionoftheexcessequaltothelesserof:1. Theinstitutionalchargesmultipliedby

theunearnedpercentageoftheFederalfunds;or

2. TheentireamountofexcessFederalfunds.

The institution may seek payment form thestudentforanyFederalfundsitreturnstotheFederal government, consistent with theinstitutionsrefundpolicy.

Iftheinstitutionisnotrequiredtoreturnalloftheexcessfunds,thestudentmustreturntheremaining amount. The studentwill receive anotice within 30 days of the date ofdetermination if the student owes anoverpaymentofFederalgrantfunds.Anyloanfunds that must be returned by the studentloans must be repaid in accordance with thetermsandconditionsoftheMasterPromissoryNote. Any amount of unearned grant fundsthat must be returned is called anoverpayment.Themaximumamountofgrantoverpaymentthatastudentmustrepayishalfofthegrantfundsthestudentreceivedorwasscheduledtoreceive.

IfaschoolmustreturnunearnedFederalfunds,the Federal funds must be returned in thefollowingorder:

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UnsubsidizedDirectLoans; SubsidizedDirectLoans; FederalPerkinsLoans; DirectPLUSLoans; FederalPellGrants; Federal Supplemental EducationalOpportunityGrant;

TEACHGrants;and IraqandAfghanistanServiceGrant.

The institutionmust return unearned Federalfunds no later than 45 days from the date ofdeterminationofastudentswithdrawal.

Studentswhocompletemorethan60percentofthesemesterareconsideredtohaveearned100percentoftheirfinancialaid.

The Return of Title IV Funds policy isseparate from the universitys refundpolicy.Astudentwhowithdrawsfromthesemester may be required to returnunearned Title IV financial aid funds andmay still owe the University these funds.Please refer to POLICY No. VPAF-14-004-002 or the catalog for the Universitysrefundpolicy.

ReturnofTitle IVFundsdoesnotapplytofederalwork-studyorcertainscholarships.Please contact the Office of StudentFinancial Assistance formore informationontheconsequencesofdroppingclassesifyoureceivethesetypesoffinancialaid.

If a student is required to return Title IVgrant fundsasa resultofhisorherdrop,withdrawalordismissalor iseligible foralatedisbursement,thestudentwillreceivealetterfromtheOfficeofStudentFinancialAssistancealongwithacopyoftheReturnof Title IV Funds calculation. The studentshouldfollowtheinstructionsinthelettercarefully to repay any funds due or toaccepta latedisbursement.Studentswith"unearned"financialaidfundsmustrepaythese fundswithin45daysofnotification

ortheywillloseeligibilityforfutureTitleIVaid.

StudentServicesTimeFrameofInstitutionalResponsetoStudentSUAGM has a Help Desk Service Center for itseducational institutions, which will impact thestudent population of UAGM- Campus Virtual.The services provided by the Contact andCustomer Service Center are presented in theaccompanying table. The office is availableMondaytoFridayFrom7:00amto8:00pmandSaturday 8:00 am-5:00 pm Eastern Time Zone.Students requiring support after hours areencouraged to refer to the Frequently AskedQuestions (FAQ) page available athttps://mysuagm.suagm.edu/web/agmus-bilingue-enlineawheretheycanobtainanswerstomostcommonissues.

QualityofLifeandWellnessThe Quality of Life and Wellness Programprovides services to promote optimal personalandacademicdevelopmentofthestudents.Thestaff offers counseling services and preventiveactivitieswhichpromotehealthfullifestylesOurgoal is to be a resource to students for anyconcerns they might have while they arestudentsattheAnaG.MndezUniversity-VirtualCampus.

Availableservices:

Tutoring -online tutoring isacomponent tohelp students be more successful. FortutoringschedulecontactourWebsite.

Workshops-theprogramoffersavarietyofdelivery modes in the areas of: stressmanagement, procrastination, study skills,personalsuccessandotherrelatedareas.

Students with Special Needs Services- Thisoffice provide access and reasonableaccommodation for students who have

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documenteddisabilitiessotheycanachievetheir full educational potential. TheIntegrated Services Coordinator andCounselorwillprovidetheseservices.

Placement & Career Services The careercenter provides assistance to students withskills they need to perform successful jobsearches and to assist them to develop andimplement job search strategies. The CareerCenterdoesnotguaranteeemploymentuponattainingadegree,but supports thestudentswithoccupationalinformationandtrends.YoucaninteractwiththeCareerCenterstaffbye-mailandtelephone.Ourservicesinclude:

Tipsforpreparingyourresumandcoverletter

Successfulinterviewtechniques

Using social media for networkingopportunities

Assistancewithexampreparationandfindingtestingcenters

Adviceonhowtocontactpotentialemployers

Provenmethods on how to find work in thearea the student completed training andcertifications

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StudentOrganizationsParticipationinstudentorganizationsprovidesopportunitiesforvaluableexperiences.Suchparticipationfosters personal growth, encourages understanding, leadership, and cooperation and emphasizes theidealsofservice,goodcitizenshipandrespectforhumanvalues.AllstudentorganizationsrelatedtotheUniversitymustapplytotheOfficeoftheVice-ChancellorofStudentAffairsforregistration.Afacultyoradministrativememberassistsandadviseseachregisteredgroup.ThestudentscanaccessthepoliciesandprocedurestoregistertheorganizationsatourWebportal.BookstoreTextbooksandrequiredcoursematerialsmaybepurchasedthroughtheonlineuniversitybookstore.

UniversityPoliciesUniversidad Ana G. Mndez- Campus Virtual is committed to provide a secure environment for theuniversitycommunity.Theinstitutionalpoliciesapplytoallstudents.Somepoliciesmaybeupdatedafterpublication.PleaserefertoourWebportalforcurrentpoliciesandprocedures.MaximumNumberofStudentsperSessionUniversidad Ana G. Mndez- Campus Virtual establishes as institutional policy that the minimumenrollmentforonlinecourseswillbe12studentspersessionandthemaximumwillbe20students.Theexceptiontothisrulewillbescheduledcoursesforstudentswithresearchprojectorthesisinprogress.Inthesecases,thePolicyforAllocationofStudentsforResearchwillapply.Themaximumenrollmentforonlinecoursesisestablishedaccordingtothecoursecontent,thetechnologytobeusedandthetechnicalsupportthatthestudentneeds.Also,tobeconsideredisthetimethattheprofessorneedstointeractwitheachstudent.

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OverviewofOnlineEducationalDeliverySystemUniversidad Ana G. Mndez- Campus Virtual(UAGM-CampusVirtual)providesanintegratedportal with the technologies to support theproposedprogramsofferedinanonlinedeliveryformat.Theonlinecoursestakeplacewithinthesecure environment of Blackboard. It requiresregistered students to login into their coursesusingtheirUAGM-CampusVirtualuniquelogin.Blackboard is an online platform providing aportalanda learningmanagementsystemwithsynchronous and asynchronous online toolsdesigned to allow student and faculty classinteractions. All student unique identifyinginformation such as interactions includingdiscussion board postings, chats, assignmentsubmittals and quizzes have date, time andstudentidentificationinformation.

UAGM- Campus Virtual Blackboard LearningManagementSystem(LMS)istheplatformusedto deliver the online graduate program. Itprovidesthenecessaryfunctionalitytocorrectlyadminister distance or online educationalprograms.Itincorporatesasolidenvironmentforsharing and administering content, conductonline evaluations, follow-up with students,manage tasks and assignments, and conductonlinecollaborations.Theplatformprovidesforthe delivery of synchronous as well asasynchronouseducation.Asynchronousdeliveryis accomplished via discussion forums, courseemail,lessons,modulesandexamsandquizzes.Themajorityofcourseactivitiesaredesignedforasynchronous delivery, which provides studentwiththegreatestflexibilityinfulfillingacademicrequirements.Forsynchronousmodeofdelivery,tools like chat, whiteboard and desktop spacesharing using a feature called BlackboardCollaborateallows faculty todeliver instructioninrealtime.

UniversidadAnaG.Mndez-CampusVirtualalsohasthefollowingtoolsthatsupportthedeliveryoftheonlinecourses:

Softchalk - This program transforms academiccontent intoHTML format that includesawidevarietyoflearningactivitiesreview.Italsoallowsuserstoincludeassessmentandevaluationtoolsthat can be published to Blackboard GradeCenter. Once students have reviewed andcompletedtheactivitiesincludedinthesoftchalkmodule,acompletioncertificatecanbeprinted.

ArticulateStudio09

Presenter- Quickly create Flash-basedpresentationsande-learningcourses.

Engage-Easilyaddstunninginteractivecontenttoe-learningcourses.

Quizmaker- Effortlessly craft Flash-basedquizzes,assessments,andsurveys.

Videoencore-Convertsvideos intothepopularflashvideoformat.

Snagit & Camtasia- Snagit provides the toolsneededtocreateeye-catchingimagesandshortvideosforeasysharing.Itisanexcellenttooltocaptureasectionofascreenoravideo.Ontheother hand, Camtasia helps to createprofessional videos easily. This program canrecord on-screen activity, customize and editcontent,addinteractiveelements,andsharethevideos or tutorials with anyone, on nearly anydevice. They both do video captures, Snagit isgreat for screen shots andCamtasia is great tocreatetutorials.

Prezi-Pro - It is a multimedia application thatpresentsdifferenttopicsandideasinarefreshingway that contains visual effects and simulatesinteractivespacetokeepaudienceattention.

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ACXIOM - The software randomly poses 2multiplechoicechallengequestionstostudentswhen they login to their courses inBlackboard.50% of the student body will be selectedrandomlyeachquarter.

Courseval - Web-based and mobile-basedcourse assessment system. Surveying andevaluationsoftware. Itcanbe integratedtotheLearningManagementSystem(LMS).

RespondusLockDownBrowserCampus-Wide-Itisaspecializedbrowserthatprovidesasecuretestingenvironmentwithin the LMS.When thetestbeginstheusersdesktopislockedanditisnot possible to print, copy, navigate or accessother applications. Increases security of onlinetesting.

Respondus 4.0 Campus-Wide- Application forcreatingandmanagingexamsthatcanbeprintedto paper or published directly to the LMS. ThisprogramallowsuserstotransformtestsdoneinWord format onWeb delivery form. Enhancestheassessmentcapabilities.

ProctorNow-Distancelearningexamsproctoredbycomputerandwebcam.

Taskstream-Learningachievementtool.Managedata that streamlines workflow and improvesprocess. Provide custom workflow, datacollection and reporting capabilities to supportoutcomes assessment initiatives that engagefaculty,studentsandadministrators.

BlackboardRetentionCenter-Providesaneasywayforfacultytodiscoverwhichstudentsinthecourseareatrisk.Basedonpreconfiguredrulesandrulesfacultycreates,studentsengagementand participation are visually displayed, quicklyalerting to potential risk. From the RetentionCenter,facultycancommunicatewithstrugglingstudents and help them take immediate actionforimprovement.

NetTutor - Is an online tutoring service that isintegrated to the UAGM- Campus VirtualBlackboardplatform.Thisonlinetutoringserviceis provided by teachers and tutors who havedemonstrated interest in helping studentssucceed.

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UAGM-CampusVirtualInstructionalDesignActivity,Interaction,Subject-Object,TechniqueandTools

InstructionalEvent

TypeofInteraction Subject/Object Technique TechnologicalTools

Grabattention

Two-way ProfessorStudent

Presentationofvideoclip,Groupdiscussion

Video,Audio,Animation,Discussionforums,Chats

Facilitatebrowsing

Two-way ProfessorStudentStudentContent

Presentationoftutorials

Multimediaapplication:Captivate

Informlearningobjectives

Two-way ProfessorStudentStudentContent

Presentationofmultimediainformation

Multimediaapplications:ArticulatePresenter/Engage/Captivate

Stimulatepreviousknowledge

Two-way ProfessorStudentStudentContent

PresentationofinformationHyperlinkstoothercontent

Multimediaapplications:ArticulatePresenter,Weblinks,Email,Discussionforums

Presentinformationstimuli

Two-way ProfessorStudent

PresentationofinformationHyperlinkstoothercontent

Multimediaapplications:ArticulatePresenter,Webpages,Email,Discussionforums

Provideguidedlearning

Two-way ProfessorStudentStudentContent

PresentationofinformationHyperlinkstoothercontent

Multimediaapplications:ArticulatePresenter,Webpages,Email,Discussionforums

Increaseachievement

Multi-directional

ProfessorStudent

PresentationofinformationHyperlinkstoothercontent

Multimediaapplications:ArticulatePresenter,Webpages,Email,Discussionforums

Providefeedback

Multi-directional

ProfessorStudentStudentContent

DirectcommunicationAssessmentinstruments

Tests,Messages(Bb),Email,Discussionforums

Analyzetheprocess

Multi-directional

StudentContentStudentStudent

CasestudiesResearchprojectsGroupwork

Email,Discussionforums,Chats,DigitalDropBox

Knowledgecreation

Multi-directional

StudentContentStudentStudentStudentContext

CasestudiesResearchprojectsGuidequestionsGroupwork

Email,Discussionforums,Chats,DigitalDropBox

Practiceandapplication

Multi-directional

StudentContentStudentStudentStudentContext

EvaluationsProjectsPresentationsWrittendocumentsResearchprojects

Tests,Email,Discussionforums,Chats,DigitalDropBox

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ACADEMICCALENDAR201503PartofTerm203Verano/Summer

Junio/June

INICIODECLASES/CLASSESBEGIN 1

Periododematrculatarda,reubicacionesycambiodeclases/lateregistrationperiod,classrelocationandschedulechange

1-3

Fechalmiteparabajasparcialesconderechoacrditooreembolsodel75%/deadlineforpartialwithdrawaleligibleforcreditorrefundof75%

3

Fechalmiteparalatomadecenso/deadlineforcensustaking 14

Julio/July

Fecha lmite para cambios, reclamaciones o adicin de notas 201502 /deadline forchanges,claimsandaddinggrades201502

6

Periododematrcularegularparaelprximopartoftermagostoadiciembre/regularregistrationperiodfornextpartoftermAugusttoDecember

6

Fecha lmite para los estudiantes remover incompletos / deadline for students toremoveIncompletes

22

Fechalmiteparaprofesoresremoverincompletos/deadlineforprofessorstoremoveIncompletes

28

julio/July

ltimodadeclasesyfechalmitepararadicarenregistradurabajaparcialytotalconanotacindew/ lastdayofclassesanddeadlineforfilingpartialwithdrawalsandtotalwithdrawlwithannotationofwattheRegistrarsOffice

26

Fechalmiteparalosprofesoresentreguencalificacionesenlaoficinaderegistradura/deadlineforprofesorstosubmitgradesattheRegistrarsOffice

27-29

*Sujetoacambios/subjecttochange

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201601PartofTerm201

agosto/August

Iniciodeclases/classesbegin 17

Periodo de matricula tarda, reubicaciones y cambio de clases / lateregistrationperiod,classrelocationandschedulechange 17-20

Fechalmiteparabajasparcialesconderechoacrditooreembolsodel75%/deadlineforpartialwithdrawlwitheligiblecreditorrefundof75% 31

Fechalmiteparalatomadecenso/deadlineforcensustaking 31

septiembre/September

Fecha lmiteparacambios, reclamacionesoadicindenotas201503/deadlineforchanges,claimsandaddinggrades201503 7

Periodo de matrcula regular para el prximo part of term / regularregistrationperiodfornexttermpart 14-16

Fecha lmite para los estudiantes remover incompletos / deadline forstudentstoremoveincomplete 16

Fecha l