UA Collector’s Training

UA Collector’s TrainingElkhorn Holdings, Inc.

ProSafe TrainingNovember2010

Objections of Training… Study expectations of Elkhorn’s D&A

policies Study the different DOT expectations Learn Collection expectations Learn Collection Techniques How to handle difficult canadaites Hands on training of collection process Proper paperwork completion

Elkhorn’s D&A Policies

PHMSAFMCSACorporateSweep Pool

PHMSAPipeline Hazardous Materials

Safety Administration (PHMSA)› Safety Sensitive Position, “If the person is going

to perform work or supervision on a pipeline or facility and that work or supervision could be detrimental to the integrity of the pipeline or facility”

› The majority of our work force belong to this random pool. Random Rate is a minimum of 25% per year.

FMCSA Federal Motor Carrier Safety Administration DOT “Truck Drivers” Random Pool

› Those employees that drive a CMV for the family then they belong to this random pool

› A commercial motor vehicle is a vehicle that has a gross vehicle weight rating (GVWR) of 10,001 pounds or greater,

› Random Rate is 50% UA, 25% Alcohol per year

Corporate Random Pool This pool is our NON-Dot pool. It mirrors

the PHMSA policy If an employee doesn’t belong in the other

two pools they will be part of this pool. We use this pool for collection of samples

that don’t meet the guidelines of the DOT policies. In other words, annuals for clients, post accident/event/incident sweeps , etc.

Random rate of 25% per year

Sweep Pool Pool is designed as a catch all All post accident (non-DOT) All project sweeps Client requirement for annuals When the test won’t fit anywhere else

Collector

Part 40 defines a collector as a trained person who instructs and assists employees at a collection site ,

Makes an initial inspection of the urine specimen provided by those employees,

Who initiates and completes the Federal Drug Testing Custody and Control Form (CCF)

Collector…Exceptions to being an collector…

› The immediate supervisor of a donor

› An individual that works for an approved lab

› Collection of your own sample

› Relative of the donor

Collection Site

A collection site is a place (permanent or Temporary) selected by the employer where employees present themselves for the purpose of providing a urine specimen for a DOT-required drug test.

Collection Site…The best collection sites are

› A single-toilet restroom, with a full length privacy door

› A multi-stall restroom with partial-length doors.

› A secure place that offers the donor privacy

Collection Site…Collection Site must have

› A restroom or stall with a toilet for the employee to have privacy while providing the urine specimen

› A source of water for washing hands that, if practical, is external to the restroom where the urination occurs.

Collection Site… › If the water supply is in the same room

employees must wash their hands and then the collector secures the water source.

› If no water is available moist towelettes needs to be supplied outside the restroom.

› A suitable clean surface for the collector to use as a work area and for completing the required paperwork.

Collection Site Multi Stall Facility

› Requires special attention› Must provide substantial visual privacy› Collector needs to secure all sources of

water and other substances that could be used for adulteration and substitution of sample

› Place bluing agent in all toilets or secure all toilets to prevent access

› All collections as a monitored collection

Collection Site…› No one but the employee may be present in the

multi-stall restroom during the collection,

› The monitor when required

› The observer when required

› The collectors work area can be located outside the restroom. The area needs to be secure, clean and large enough to perform collections.

Collection Site… Security of Collection site

› Procedures or restrictions to prevent unauthorized access to the site during the collection

› Procedures to prevent the employee or anyone else from gaining access to the collection materials/supplies.

› Procedures to ensure that all authorized persons are under the supervision of a collector

› Secure handling and storage of the specimens.

Collection Supplies… An approved collection kit Federal Drug Testing Custody Form (CCF) Bluing agent to add to the toilet bowl/water

tank to prevent employee from diluting the specimen.

Single use disposable gloves are recommended for use by collectors while handling specimens

Tape to secure facets, tank tops, etc. Signs to prevent access during the collection

process

Collection Procedures

A collector must do the following before each collection to deter potential tampering, adulteration, alteration or substitution of the specimens

Collection Procedures… Secure any water sources or otherwise

make them unavailable to employees, (turn off the water inlet, tape handles to prevent opening the faucets)

Ensure that the water in the toilet and tank (if applicable) has bluing (coloring) agent in it. Tape or otherwise secure to prevent the flushing of the toilet.

Collection Procedures… Ensure that no soap, disinfectants, cleaning

agents, or other possible adulterants are present

Inspect the site to ensure that no foreign or unauthorized substances are present

Ensure that undetected access is not possible

Secure areas and items that appear suitable for concealing contaminants

Recheck facility before each collection

Collection Procedures … Collector must only collect one

specimen at a time to avoid distraction During the three hour time period an

employee is consuming fluids, a collector can conduct collection from other employees. › The employee that is in the three hour

process must be properly monitored while waiting to provide a sample

Steps of a Collection Prepare the collection site Begin the collection without delay after

the employee arrives at the collection site

The collector requests the employee to present an acceptable form of identification, a picture ID is preferred but any of the I-9 forms are acceptable

Steps of a Collection… Explain the basic collection procedures

› Instructions are on the back of the CCF Ensure that the required information is

provided at the top of the CCF (pre-printed material.)

Ask employee to remove any unnecessary outer clothing such as jacket, coat, hat, etc.

Steps of a Collection… Leave all personal belongings,

briefcases, purses, backpacks, etc with the outer clothing.

Encourage the employee to also leave any other items that will not be needed or prohibited from carrying into the restroom, (water bottles, pop cans, etc)› The donor must not be asked to remove

other articles of clothing, such as a shirt, pants, dress, or under garments

Steps of a Collection…› Work Boots or Cowboy boots do not have

to be removed unless the collector has a reason to suspect that the employee has something in them, which may be used to adulterate or substitute a specimen

› An employee that refuses to remove head coverings due to religious beliefs can be exempt unless the collector suspects hidden sources of adulterants etc.

Steps of a Collection… Direct the donor to empty his/her

pockets and display the items to ensure nothing can be used adulterate the specimen› If an employee refuses to empty his or her

pockets, this is considered a refusal to cooperate in the testing process

› If an item is discovered that may appear to have been brought to adulterate the sample then a direct observation is requried

Steps of a Collection… Ask the employee to wash and dry

their hands, liquid soap is best, bar soap can be used to adulterate the specimen

Open the collection kit in front of the employee, giving the collection container to the employee, sealed specimen bottles are to stay in the possession of the collector.

Steps of a Collection… Direct the employee to provide a

sample of at least 45mL› Don’t flush the toilet › Return the specimen as soon as possible › Return specimen before washing hands or

flushing toilet.› Share with the employee that the

temperature of the specimen is a critical factor and the sample should be given over as soon as possible 4 minutes at a max.

Steps of a Collection…› any conduct that would lead to the

adulteration or substitution of a specimen after the sample is given, the sample is to be processed, noted on the CCF, and a second observed sample is collected. Place a note in the remarks section as to why the second sample is collected, place the note on both CCF’s and add the ID number of the first sample to the second CCF. Communicating two samples and why to the MRO and Lab.

› Place a call to DER about the situtation

Steps of a Collection… Check the temperature of the specimen,

› Within 4 minutes, acceptable range is 90-100 degrees.

› Mark appropriate box on CCF› If out of temperature range then an

observed collection must follow › Communicate on the CCF what has taken

place, and add the ID number from the first CCF in the remarks section of the second CCF

Steps of a Collection… check the volume

› At least 45 mL is required, up to 60 mL can be submitted to the lab.

inspect for adulteration or substitution› Look for floaties, discolorations, oddities etc.

After inspection of the sample the collector opens the specimen bottles in front of the donor› Visual contact of the specimen by both

collector and the donor at all times

Steps of a Collection… Collector then pours 30 mL into the

first specimen bottle and caps the bottle, then at least 15 mL into the second bottle cap the bottle. › If one of the bottles contains less than 30

mL this bottle will receive the “B” label The collector must then remove the

seals from the CCF and place them over the lid of the bottle and down both sides

Steps of a Collection…› If a seal is broken during the removal from

the CCF, a new CCF should be utilized and the first one shredded.

› If the first seal is in place and the second seal breaks start a new CCF and place the reason in the remarks section.

› If the “A” label is placed on the bottle with the less than 30 mL sample then a note in the remarks section is needed.

Steps of a Collection… Direct the employee initial and date the

label on each bottle, while it is on the bottle.› If the donor refuses to sign the labels on the

bottle then it should be noted on the CCF, this is not a refusal of the test.

Collector then asks the donor to complete the donor portion of the CCF, giving a day time and night time contact number, birth date, etc.

Steps of a Collection… Complete the Collector section of the

CCF, printing and signing your name, inserting the correct collection site code WYO7B and 307-783-5052 as the collection phone number. (tracking purposes) date of collection, and carrier selected (fed-ex)

Place the specimen bottles and the first page of the CCF into the appropriate sections of the specimen pouch.

Steps of a Collection… Seal the pouch, place the tracking

sticker on the outside of the pouch Give the last copy of the CCF to the

employee, Marked employee’s copy at the bottom of the form.

Scan and email or fax the second copy or MRO copy to the MRO. If emailing, carbon copy (cc:) the safety assistantEmail to [email protected]

Steps of a Collection… Place the specimen pouch inside the

box, more than one specimen pouch can be placed inside the box, but the pouch must be in a box.

Place the box inside the provided shipping pack and attach the shipping label.

Call for carrier to pick up or drop the sample off at the carriers pick up spot

Steps of a Collection… Samples need to be shipped to the lab

as quickly as possible. The collector is responsible to ensure the security and integrity of the samples until the carrier has possession of the samples

Samples do not have to be under lock and key but needs to be secured to prevent tampering etc.

Shy Bladder ProceduresThe term “Shy Bladder” refers to a

situation when the employee does not provide a sufficient amount of urine(45mL) for a DOT- required drug test.

If a donor states when he arrives at the collection site that he can’t provide a sample, ( I just went to the bathroom you shoulda been here 5 minutes ago) the collector starts the collection process.

Shy Bladder Procedures… Ask for a sample, if an insufficient

amount is given, dispose of the sample and start the clock on the three hour count down. Place a note in the remarks about the insufficient amount

Provide fluids for the donor to consume to help in the process of providing an ample amount of urine. Suggested amount up to 40 oz.

Shy Bladder Procedures… If the insufficient sample is out of temp

range or appears to be adulterated then it must be noted on the CCF, and sent to the lab. A Second collection under direct observation is required.

If a sample is not given or the employee leaves the collection site before giving a sample or the 3 hours is up, discontinue the test, note the facts in the Remarks section and send the CCF to the MRO and DER

Directly Observed Collection

A directly observed collection is the same as a routine collection procedure with the additional requirements that an observer physically watches the employee urinate into the collection container.

Observer must be of the same gender, no execptions


An Observed Collection is required when:› the lab reports an invalid specimen and

the MRO reports that there was not an adequate medical explanation for the result

› Because the split specimen test could not be performed (inadequate amount)

› The MRO reports a negative-dilute result with a creatinine concentration greater than or equal to 2mg/dL but less that or equal to 5 mg/dL


› The test is a return to duty or follow up test

› The collector observed materials brought to the collection site or employee’s conduct clearly indicated an attempt to tamper the specimen

› The temperature on the original specimen is out of range or the specimen appeared to have been tampered with.

Steps of an Observed Collection…

Explain to the donor why a directly observed collection is required

Must complete a new CCF and mark the same as the first CCF

Mark the observed and enter a remark as to why and the name of the observer if different than collector

Add the ID number from the first CCF to the second CCF


The observer enters the restroom or facility where urination occurs with the employee. › Observer must request the employee to raise

his or her shirt, blouse or dress/skirt, as appropriate above the waist, just above the navel; and lower clothing and under pants to mid thigh to show the observer by turning around that no prosthetic device is present

› After determining that no such device is present the employee can return clothes to proper position and then conduct the collection


The observer must watch the employee urinate into the collection container. Specifically, the observer must personally and directly watch the urine go from the employee’s body into the collection container (use of mirrors or video cameras is not permitted). › If it is a multi-stall restroom, the observer

must enter the stall with the employee.


With respect to direct observation collections, the following situations are considered refusals to test: › the employee refuse to allow a direct

observation› The employee fails to follows observers

directions› Employee has a prosthetic device

In these situations the collector discards the specimen, and notifies the DER

Documents

UA Collector’s Training