Typical Branding Framework

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    TYPICAL BRANDING

    FRAMEWORKHOW WE EMPOWER YOUR

    BRAND

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    WHY DOWE NEED ABRANDINGFRAMEWORK?

    The Branding Framework will supporManagement in the development of Strategic Road Map, that will take yointo the future. The framework will a

    Identifying a unique brand strategybrand.

    Creation of new corporate and/or pidentities.

    Development of well-integratedcommunications structure.

    Management of the your brand Bra

    Enriching the Brand Experience of y

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    Planning

    BRAND

    MANAGEMENT

    Training &

    Adoption

    Tools

    Monitoring &

    Assessment

    Products &

    Services

    PersonalInteraction

    Environments

    BRAND

    EXPERIENCE

    Print Materials

    Name

    Personality

    Logo

    BRAND

    IDENTITY

    Tagline

    Design System

    Assets

    Company

    Market

    Customers

    Offerings &

    Architecture

    BRAND

    STRATEGY

    Category &

    Position

    Messaging

    Promise &

    Experience

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    It is the first step towards building

    sustainable brand.

    It is a critical process that will set thfoundation for all other branding a

    It helps pre-empt the "brand chaos

    arises naturally from conflicting goa

    personal beliefs, and it provides vit

    align creative and management pro

    The strategy defines overall brand

    architecture.1.0BRANDSTRATEGY

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    1.1COMPANY

    Capture the company's businesshistory and situation, long-term

    vision, nearer-term mission,

    cultural values and business

    goals, and its intrinsic

    personality.

    BRAND

    STRATEGYBusiness

    History

    Long-Term

    Vision

    Intrinsic

    Personality

    COMPANY

    Nearer-Term

    Mission

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    1.2MARKET

    Define the marketplace in which

    the company and/or its offerings

    will compete; can include market

    trends and dynamics, traditional

    and non-traditional competitors.

    BRAND

    STRATEGY

    MARKET

    Traditional

    Competitors

    Market

    Trends

    Market

    Dynamics

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    1.3CUSTOMERS

    Establish an understanding of

    customer groups and other key

    audiences, such as investors,

    employees, trade press and

    sales-channel employees. In

    addition to demographics, which

    help you learn who your

    audiences are and how and

    where they can be reached,

    psychographics provide an

    understanding of their needs,

    desires, goals, beliefs, habits and

    culture.

    BRAND

    STRATEGY

    Waj

    AUDI

    Custo

    Inve

    Employees

    Needs

    Goals

    Culture

    DesiresHabits

    Beliefs

    Psychographi

    cs

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    1.4OFFERINGS &ARCHITECTURE

    Describe the products and/or

    services the company offers to its

    customers, and the architecture-

    existing or planned of its brand

    relationships between company,

    product families, products,

    partners, ingredient brands and

    so on.

    BRAND

    STRATEGY

    OFFER

    Architof B

    Rela

    Products

    Product

    Families

    Com

    y

    Partners

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    1.5CATEGORY &POSITION

    Identify the industry, category

    and segments in which you

    compete, your competitive

    differentiation, and your

    positioning within that

    competitive arena expressed as a

    position concept; the single

    differentiating idea that you

    intend to own in the minds of

    your customers.

    BRAND

    STRATEGY

    Positio

    BRA

    Cate

    Industry

    USP

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    1.6MESSAGING

    Comprise a hierarchy of

    messaging components,

    anchored by your position

    concept at its top, extending

    downward through the brand

    promise, basic description, key

    messages and support points.

    There can also be versions of the

    messaging "tuned" to the

    interests of specific audiences.

    BRAND

    STRATEGY

    Sup

    Poi

    MESS

    Br

    Pro

    Basic

    Description

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    1.7PROMISE &EXPERIENCE

    The brand promise states what

    the company/products provideand the benefits that customers

    can expect to enjoy from them.

    The ideal brand experience

    paints a picture of the takeaway

    impressions you want to create

    with every customer interaction.

    BRAND

    STRATEGY

    BRA

    Promise

    Benefits

    Offering

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    2.0BRANDIDENTITY

    It provides the highly distinctive ouexpressions of the company's valuepersonality and promise its identity

    Consists of elements such as the nalogo that are used repeatedly to prinstant recognition.

    It expresses the organization's purppersonality through a well-defined palette, a characteristic design systadditional verbal branding such as

    Identity systems may also be devel

    specific sub-organizations, productand programs at this stage.

    All elements are made available forapplication to give the brand its condistinctiveness and recognisability.

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    2.2NAME

    The name of an organization

    and/or product offering.

    Depending on the brand strategy

    and architecture, different types

    of names could be appropriate:

    descriptive (of functions orplaces), eponymous (named for

    some person), suggestive

    (recognizable and relevant),

    arbitrary (a known word taken

    out of its normal context) or

    fanciful (unique fabrications).

    BRAND

    IDENTITY

    Sugge

    BRA

    NAM

    Appro

    Fanciful

    Arbitrary

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    2.3LOGO

    A company's or product's logo

    can be thought of as its "flag":

    distinctive, memorable, and

    signaling value and allegiance in

    the brand it represents. Types of

    logos include logo marks (graphic

    symbols), logotypes (symbol andname combined in a specific

    arrangement) and word marks

    (consisting primarily of type,

    focused on typographic style and

    emphasizing the name rather

    than graphic symbolism).

    BRAND

    IDENTITY

    LO

    Type

    Logo

    Marks

    Word

    Marks

    Logo

    Types

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    2.4TAGLINE

    The tagline, often referred to as a

    "slogan," is a short verbal phrase that

    can serve a number of purposes: it can

    provide descriptive information to

    define the company's business or the

    product's function; it can define the

    kinds of customers the company or

    product serves, or the benefit it

    provides; it can inject "attitude" to

    express a distinctive personality and

    approach to the world. The tagline

    typically has a predefined spatial

    relationship to the logo.

    BRAND

    IDENTITY

    Inj

    Atti

    SLO

    De

    Com

    Define

    Service

    Project

    Personality

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    2.5DESIGNSYSTEM

    The organized system that creates your

    recognizable and repeatable "visual

    identity"-includes a distinctive color

    palette, typography (choices of

    typefaces and how they are applied),

    secondary graphics (these arecharacteristic graphic objects that pull

    together layouts, and also specific

    styles of illustrations and/or photos),

    and structural grids, which determine

    the distinctive arrangement of

    elements in different design

    applications.

    BRAND

    IDENTITY

    Struc

    Gr

    DES

    Co

    Pa

    Typography

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    2.6ASSETS

    Assets are the collected set of key

    identity elements, typically in the form

    of ready-to-use electronic design files.

    They include logos, type fonts, color

    palette, and libraries of distinctive

    graphic images such as photos,

    product images and illustrations.

    BRAND

    IDENTITY

    Photo

    BR

    AS

    L

    Product

    Images

    Illustrations

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    3.0BRANDMANAGEMENT

    Planning coordinated launch and delivery of messages, both internally and externally, intebusiness and marketing plans to optimize imeffectiveness-planning not just individual prooptimizing the overall priority, mix and rollou

    best connect with the customer Actively cultivating brand understanding, ado

    ability among employees and others who wilthe customer's brand experience - providing brand training, assets and tools so they can cdeliver "on-brand" communications, personaand products

    Setting up a system and tools for monitoring the brand's health, so that resulting insights c

    not only to maintain brand alignment, but alsthe brand strategy, identity, experience and mover time - allowing brand managers to moveconsistency and build a brand that can adaptthe marketplace

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    3.1PLANNING

    Planning focuses time and resources

    into specific decisions and priorities for

    reaching audiences-identifying the

    opportunities, budget and time for the

    best-possible delivery of your

    messages. Planning ideally builds from

    the organization's overall business andmarketing plans, then breaks out to

    specific program-, product- and

    project-level plans, both for launches

    and ongoing activities. Plans can also

    address the processes and means for

    building and managing the brand

    within the organization.

    BRANDMANAGEMENT

    BR

    PLA

    Ongoing

    Activities

    Program

    Plan

    Project

    Plan

    Product

    Plan

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    3.2TRAINING &ADOPTION

    For branding to achieve maximumeffect, the organization's leaders,

    employees and partners must all

    understand and deliver the brand-and

    better yet, become engaged and live it

    as part of the corporate culture.

    Internal brand launches, employee

    brand training programs and

    engagement exercises, promotional

    items (such as branded gifts, clothingand screen savers), and attention to

    brand alignment during hiring and

    reviews can make a tremendous

    difference. They enhance a brand's

    clarity and authenticity, and they help

    keep the business focused in serving

    its customers.

    BRANDMANAGEMENT

    Prom

    It

    BR

    ADO

    InLau

    Employee

    Hiring &

    Reviews

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    3.3TOOLS

    A number of tools can be developed

    and applied to support the discipline

    of brand management. These can

    include brand training modules, a

    range of guidelines for brand, style,

    examples of internal and external

    communications, and templates to

    "jump-start" projects with appropriatedesign and assets already in place. All

    of these tools and more can be

    delivered within an online brand

    management portal, making them

    instantly and widely available, even in

    remote geographies, and easy to

    update with new and revised content.

    BRANDMANAGEMENT

    Tem

    Wa

    BR

    TO

    Tra

    Mo

    Style

    Guidelines

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    3.4MONITORING&ASSESSMENT

    A key aspect of brand management is

    paying attention to the faithfulness of

    branding efforts, and also working to

    understand whether the efforts areresonating with audiences. Both sides

    of this equation should be monitored

    and assessed on a regular, ongoing

    basis to understand what's working,

    and what's not. Activities can include

    reviews of materials in development,

    brand audits and customer research.

    BRANDMANAGEMENT

    Au

    BR

    ASSE

    Customer

    Research

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    3.5EVOLUTION

    While one goal of branding is

    cohesiveness, it's also critical that

    branding evolve, both to reflect

    changing business priorities and to

    strengthen your connection with your

    customers. With learning gained

    through personal interactions andmonitoring and assessment activities

    comes the insight to evolve branding

    efforts, and the brand itself. This may

    include adjusting, replacing, or adding

    to any of the elements described in

    the framework to optimize branding

    impact and cost-effectiveness.

    BRAND

    MANAGEMENT

    BR

    EVO

    A

    Replace

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    4.0BRANDEXPERIENCE

    It enables companies to design a rangexperiences that customers and othewill find meaningful, memorable, andexplicitly with your brand.

    It is the path to building brand trust,

    advocacy. It extends well beyond traditional ma

    communications to include personal events, environments even the appeafunction and reliability of products anand any other opportunities for you aaudiences to come into contact.

    It is aspirational: it speaks to the goalevery point of contact with the custoother audiences as remarkable, engacompelling as possible and of clearly positive experiences to your brand.

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    4.1PRODUCTS &SERVICES

    The design and function of your

    product and service offerings are

    crucial elements of the brandexperience you create: they represent

    the embodiment of your brand. To

    contribute to the strength of your

    brand, they should faithfully

    incorporate your company's values and

    identity attributes, and above all

    deliver on your brand promise.

    BRAND

    MANAGEMENT

    D

    B

    Pr

    EXPE

    Incorporate

    Companys

    Values

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    4.2PERSONALINTERACTION

    As with products and services,

    interactions with people representing

    your organization stand out vividly in

    the minds of your customers,

    employees and other audiences. These

    interactions range from how you

    answer your phone, to the behaviour

    of your sales and support staff, to

    discussions with your executives inmeetings and public forums. It's critical

    to attend to these interactions and

    optimize them to reflect your brand

    values, deliver your messages and,

    ultimately, to help customers form

    trusted relationships and affinity with

    your organization.

    BRAND

    MANAGEMENT

    D

    B

    Pr

    W

    EXPE

    Incorporate

    Companys

    Values

    EXPE

    Ansthe

    Executives in

    Meetings &

    Public

    Forums

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    4.3ENVIRONMENTS

    Anything that provides surroundingsfor your audiences can be considered

    an environment; these include physical

    spaces such as retail and office

    environments, vehicles on the street,

    and event venues and activities.

    Virtual environments can be delivered

    through electronic media, including

    websites, CD-ROMs and even the

    multi-sensory impressions that can becreated in radio, film, video and

    television. In each case, if the

    environment is aligned with your

    brand messages and is clearly

    identified with you, it can help create a

    compelling and memorable brand

    experience.

    BRAND

    MANAGEMENT

    ENVIR

    Virtual

    Branding

    Website

    s

    TV

    CD-

    ROMs

    Radio

    Vide

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    4.4PRINTMATERIALS

    Print materials, business papers,

    collateral, corporate literature, annual

    reports and sales kits are arguably the

    most traditional means for creating

    brand experiences. They are often

    expected, and just as often ignored

    among the flood of communicationsdemanding the customer's attention.

    But if their messages, look and feel

    connected with the needs and desires

    of the customer, and if they represent

    your brand clearly, they can be some

    of the most effective and long-lasting

    means of brand-building available.

    BRAND

    MANAGEMENT

    CorLite

    EXPE

    Ma

    Sales Kits

    Annual

    Reports

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    4.5EVENTS

    Public relations efforts that result in

    attention for your brand and offerings

    in media coverage, public events and

    business forums provide the

    opportunity for your brand to be

    extolled by others, rather thanrequiring you to do all the promotional

    "lifting" yourself. Just as important, PR

    and events can create shared brand

    experiences they have the potential to

    build a community and following for

    your brand, helping it take on a life and

    momentum of its own.

    BRAND

    MANAGEMENTShare

    Exp

    Brand

    Following

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    4.6ADVERTISING

    Advertising, whether in print, mail, on

    the air or online, is perhaps the best-

    known vehicle for creating brand

    awareness quickly. With its broad

    reach and boiled down brand images,

    messages and personality, it canrapidly build recognition for your

    organization and offerings. To avoid

    skewing or fragmenting your brand

    image, however, advertising must be

    handled carefully, with faithful

    incorporation of your brand identity

    system, personality and messages.

    BRAND

    MANAGEMENT

    A

    Fragm/Sk

    ADV

    W

    Build

    Recognition

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    TYPICALPROJECT

    TIMELINE

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    MONTH1 MONTH1 MONTH2 MONTH2 MONTH3 MONTH3 MONTH4 MONTH4 MONTH5

    BRAND STRATEGY BRAND IDENTITY BRAND MANAGEMENT BRAND EXPERIENCE

    Soft Launch Grand La

    MONTH4 MONTH4

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    TIMELINE

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    PHASE 1

    MONTH1

    Company Customers Market Offerings &Architecture Category &Position Messaging

    MONTH1 MONTH2

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    PHASE 2

    MONTH2

    NamePersonality Logo Tagline Design System

    MONTH3

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    PHASE 3

    MONTH3

    PlanningTraining &

    AdoptionTools

    Monitoring &

    Assessment

    MONTH3 MONTH3

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    PHASE 4

    MONTH3-MONTH4

    Products &

    Services

    Personal

    Interaction Environments Print Materials PR & Events Advertising

    Processes overlap each other in this phase.

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