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8/11/2019 Typical Branding Framework
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TYPICAL BRANDING
FRAMEWORKHOW WE EMPOWER YOUR
BRAND
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WHY DOWE NEED ABRANDINGFRAMEWORK?
The Branding Framework will supporManagement in the development of Strategic Road Map, that will take yointo the future. The framework will a
Identifying a unique brand strategybrand.
Creation of new corporate and/or pidentities.
Development of well-integratedcommunications structure.
Management of the your brand Bra
Enriching the Brand Experience of y
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Planning
BRAND
MANAGEMENT
Training &
Adoption
Tools
Monitoring &
Assessment
Products &
Services
PersonalInteraction
Environments
BRAND
EXPERIENCE
Print Materials
Name
Personality
Logo
BRAND
IDENTITY
Tagline
Design System
Assets
Company
Market
Customers
Offerings &
Architecture
BRAND
STRATEGY
Category &
Position
Messaging
Promise &
Experience
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It is the first step towards building
sustainable brand.
It is a critical process that will set thfoundation for all other branding a
It helps pre-empt the "brand chaos
arises naturally from conflicting goa
personal beliefs, and it provides vit
align creative and management pro
The strategy defines overall brand
architecture.1.0BRANDSTRATEGY
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1.1COMPANY
Capture the company's businesshistory and situation, long-term
vision, nearer-term mission,
cultural values and business
goals, and its intrinsic
personality.
BRAND
STRATEGYBusiness
History
Long-Term
Vision
Intrinsic
Personality
COMPANY
Nearer-Term
Mission
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1.2MARKET
Define the marketplace in which
the company and/or its offerings
will compete; can include market
trends and dynamics, traditional
and non-traditional competitors.
BRAND
STRATEGY
MARKET
Traditional
Competitors
Market
Trends
Market
Dynamics
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1.3CUSTOMERS
Establish an understanding of
customer groups and other key
audiences, such as investors,
employees, trade press and
sales-channel employees. In
addition to demographics, which
help you learn who your
audiences are and how and
where they can be reached,
psychographics provide an
understanding of their needs,
desires, goals, beliefs, habits and
culture.
BRAND
STRATEGY
Waj
AUDI
Custo
Inve
Employees
Needs
Goals
Culture
DesiresHabits
Beliefs
Psychographi
cs
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1.4OFFERINGS &ARCHITECTURE
Describe the products and/or
services the company offers to its
customers, and the architecture-
existing or planned of its brand
relationships between company,
product families, products,
partners, ingredient brands and
so on.
BRAND
STRATEGY
OFFER
Architof B
Rela
Products
Product
Families
Com
y
Partners
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1.5CATEGORY &POSITION
Identify the industry, category
and segments in which you
compete, your competitive
differentiation, and your
positioning within that
competitive arena expressed as a
position concept; the single
differentiating idea that you
intend to own in the minds of
your customers.
BRAND
STRATEGY
Positio
BRA
Cate
Industry
USP
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1.6MESSAGING
Comprise a hierarchy of
messaging components,
anchored by your position
concept at its top, extending
downward through the brand
promise, basic description, key
messages and support points.
There can also be versions of the
messaging "tuned" to the
interests of specific audiences.
BRAND
STRATEGY
Sup
Poi
MESS
Br
Pro
Basic
Description
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1.7PROMISE &EXPERIENCE
The brand promise states what
the company/products provideand the benefits that customers
can expect to enjoy from them.
The ideal brand experience
paints a picture of the takeaway
impressions you want to create
with every customer interaction.
BRAND
STRATEGY
BRA
Promise
Benefits
Offering
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2.0BRANDIDENTITY
It provides the highly distinctive ouexpressions of the company's valuepersonality and promise its identity
Consists of elements such as the nalogo that are used repeatedly to prinstant recognition.
It expresses the organization's purppersonality through a well-defined palette, a characteristic design systadditional verbal branding such as
Identity systems may also be devel
specific sub-organizations, productand programs at this stage.
All elements are made available forapplication to give the brand its condistinctiveness and recognisability.
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2.2NAME
The name of an organization
and/or product offering.
Depending on the brand strategy
and architecture, different types
of names could be appropriate:
descriptive (of functions orplaces), eponymous (named for
some person), suggestive
(recognizable and relevant),
arbitrary (a known word taken
out of its normal context) or
fanciful (unique fabrications).
BRAND
IDENTITY
Sugge
BRA
NAM
Appro
Fanciful
Arbitrary
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2.3LOGO
A company's or product's logo
can be thought of as its "flag":
distinctive, memorable, and
signaling value and allegiance in
the brand it represents. Types of
logos include logo marks (graphic
symbols), logotypes (symbol andname combined in a specific
arrangement) and word marks
(consisting primarily of type,
focused on typographic style and
emphasizing the name rather
than graphic symbolism).
BRAND
IDENTITY
LO
Type
Logo
Marks
Word
Marks
Logo
Types
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2.4TAGLINE
The tagline, often referred to as a
"slogan," is a short verbal phrase that
can serve a number of purposes: it can
provide descriptive information to
define the company's business or the
product's function; it can define the
kinds of customers the company or
product serves, or the benefit it
provides; it can inject "attitude" to
express a distinctive personality and
approach to the world. The tagline
typically has a predefined spatial
relationship to the logo.
BRAND
IDENTITY
Inj
Atti
SLO
De
Com
Define
Service
Project
Personality
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2.5DESIGNSYSTEM
The organized system that creates your
recognizable and repeatable "visual
identity"-includes a distinctive color
palette, typography (choices of
typefaces and how they are applied),
secondary graphics (these arecharacteristic graphic objects that pull
together layouts, and also specific
styles of illustrations and/or photos),
and structural grids, which determine
the distinctive arrangement of
elements in different design
applications.
BRAND
IDENTITY
Struc
Gr
DES
Co
Pa
Typography
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2.6ASSETS
Assets are the collected set of key
identity elements, typically in the form
of ready-to-use electronic design files.
They include logos, type fonts, color
palette, and libraries of distinctive
graphic images such as photos,
product images and illustrations.
BRAND
IDENTITY
Photo
BR
AS
L
Product
Images
Illustrations
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3.0BRANDMANAGEMENT
Planning coordinated launch and delivery of messages, both internally and externally, intebusiness and marketing plans to optimize imeffectiveness-planning not just individual prooptimizing the overall priority, mix and rollou
best connect with the customer Actively cultivating brand understanding, ado
ability among employees and others who wilthe customer's brand experience - providing brand training, assets and tools so they can cdeliver "on-brand" communications, personaand products
Setting up a system and tools for monitoring the brand's health, so that resulting insights c
not only to maintain brand alignment, but alsthe brand strategy, identity, experience and mover time - allowing brand managers to moveconsistency and build a brand that can adaptthe marketplace
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3.1PLANNING
Planning focuses time and resources
into specific decisions and priorities for
reaching audiences-identifying the
opportunities, budget and time for the
best-possible delivery of your
messages. Planning ideally builds from
the organization's overall business andmarketing plans, then breaks out to
specific program-, product- and
project-level plans, both for launches
and ongoing activities. Plans can also
address the processes and means for
building and managing the brand
within the organization.
BRANDMANAGEMENT
BR
PLA
Ongoing
Activities
Program
Plan
Project
Plan
Product
Plan
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3.2TRAINING &ADOPTION
For branding to achieve maximumeffect, the organization's leaders,
employees and partners must all
understand and deliver the brand-and
better yet, become engaged and live it
as part of the corporate culture.
Internal brand launches, employee
brand training programs and
engagement exercises, promotional
items (such as branded gifts, clothingand screen savers), and attention to
brand alignment during hiring and
reviews can make a tremendous
difference. They enhance a brand's
clarity and authenticity, and they help
keep the business focused in serving
its customers.
BRANDMANAGEMENT
Prom
It
BR
ADO
InLau
Employee
Hiring &
Reviews
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3.3TOOLS
A number of tools can be developed
and applied to support the discipline
of brand management. These can
include brand training modules, a
range of guidelines for brand, style,
examples of internal and external
communications, and templates to
"jump-start" projects with appropriatedesign and assets already in place. All
of these tools and more can be
delivered within an online brand
management portal, making them
instantly and widely available, even in
remote geographies, and easy to
update with new and revised content.
BRANDMANAGEMENT
Tem
Wa
BR
TO
Tra
Mo
Style
Guidelines
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3.4MONITORING&ASSESSMENT
A key aspect of brand management is
paying attention to the faithfulness of
branding efforts, and also working to
understand whether the efforts areresonating with audiences. Both sides
of this equation should be monitored
and assessed on a regular, ongoing
basis to understand what's working,
and what's not. Activities can include
reviews of materials in development,
brand audits and customer research.
BRANDMANAGEMENT
Au
BR
ASSE
Customer
Research
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3.5EVOLUTION
While one goal of branding is
cohesiveness, it's also critical that
branding evolve, both to reflect
changing business priorities and to
strengthen your connection with your
customers. With learning gained
through personal interactions andmonitoring and assessment activities
comes the insight to evolve branding
efforts, and the brand itself. This may
include adjusting, replacing, or adding
to any of the elements described in
the framework to optimize branding
impact and cost-effectiveness.
BRAND
MANAGEMENT
BR
EVO
A
Replace
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4.0BRANDEXPERIENCE
It enables companies to design a rangexperiences that customers and othewill find meaningful, memorable, andexplicitly with your brand.
It is the path to building brand trust,
advocacy. It extends well beyond traditional ma
communications to include personal events, environments even the appeafunction and reliability of products anand any other opportunities for you aaudiences to come into contact.
It is aspirational: it speaks to the goalevery point of contact with the custoother audiences as remarkable, engacompelling as possible and of clearly positive experiences to your brand.
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4.1PRODUCTS &SERVICES
The design and function of your
product and service offerings are
crucial elements of the brandexperience you create: they represent
the embodiment of your brand. To
contribute to the strength of your
brand, they should faithfully
incorporate your company's values and
identity attributes, and above all
deliver on your brand promise.
BRAND
MANAGEMENT
D
B
Pr
EXPE
Incorporate
Companys
Values
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4.2PERSONALINTERACTION
As with products and services,
interactions with people representing
your organization stand out vividly in
the minds of your customers,
employees and other audiences. These
interactions range from how you
answer your phone, to the behaviour
of your sales and support staff, to
discussions with your executives inmeetings and public forums. It's critical
to attend to these interactions and
optimize them to reflect your brand
values, deliver your messages and,
ultimately, to help customers form
trusted relationships and affinity with
your organization.
BRAND
MANAGEMENT
D
B
Pr
W
EXPE
Incorporate
Companys
Values
EXPE
Ansthe
Executives in
Meetings &
Public
Forums
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4.3ENVIRONMENTS
Anything that provides surroundingsfor your audiences can be considered
an environment; these include physical
spaces such as retail and office
environments, vehicles on the street,
and event venues and activities.
Virtual environments can be delivered
through electronic media, including
websites, CD-ROMs and even the
multi-sensory impressions that can becreated in radio, film, video and
television. In each case, if the
environment is aligned with your
brand messages and is clearly
identified with you, it can help create a
compelling and memorable brand
experience.
BRAND
MANAGEMENT
ENVIR
Virtual
Branding
Website
s
TV
CD-
ROMs
Radio
Vide
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4.4PRINTMATERIALS
Print materials, business papers,
collateral, corporate literature, annual
reports and sales kits are arguably the
most traditional means for creating
brand experiences. They are often
expected, and just as often ignored
among the flood of communicationsdemanding the customer's attention.
But if their messages, look and feel
connected with the needs and desires
of the customer, and if they represent
your brand clearly, they can be some
of the most effective and long-lasting
means of brand-building available.
BRAND
MANAGEMENT
CorLite
EXPE
Ma
Sales Kits
Annual
Reports
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4.5EVENTS
Public relations efforts that result in
attention for your brand and offerings
in media coverage, public events and
business forums provide the
opportunity for your brand to be
extolled by others, rather thanrequiring you to do all the promotional
"lifting" yourself. Just as important, PR
and events can create shared brand
experiences they have the potential to
build a community and following for
your brand, helping it take on a life and
momentum of its own.
BRAND
MANAGEMENTShare
Exp
Brand
Following
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4.6ADVERTISING
Advertising, whether in print, mail, on
the air or online, is perhaps the best-
known vehicle for creating brand
awareness quickly. With its broad
reach and boiled down brand images,
messages and personality, it canrapidly build recognition for your
organization and offerings. To avoid
skewing or fragmenting your brand
image, however, advertising must be
handled carefully, with faithful
incorporation of your brand identity
system, personality and messages.
BRAND
MANAGEMENT
A
Fragm/Sk
ADV
W
Build
Recognition
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TYPICALPROJECT
TIMELINE
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MONTH1 MONTH1 MONTH2 MONTH2 MONTH3 MONTH3 MONTH4 MONTH4 MONTH5
BRAND STRATEGY BRAND IDENTITY BRAND MANAGEMENT BRAND EXPERIENCE
Soft Launch Grand La
MONTH4 MONTH4
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TIMELINE
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PHASE 1
MONTH1
Company Customers Market Offerings &Architecture Category &Position Messaging
MONTH1 MONTH2
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PHASE 2
MONTH2
NamePersonality Logo Tagline Design System
MONTH3
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PHASE 3
MONTH3
PlanningTraining &
AdoptionTools
Monitoring &
Assessment
MONTH3 MONTH3
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PHASE 4
MONTH3-MONTH4
Products &
Services
Personal
Interaction Environments Print Materials PR & Events Advertising
Processes overlap each other in this phase.
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BEFORE MOVING FURTHER AN AGENCY N
TO ESTABLISH THE ATTITUDE, ATTRIBUTES,ASSOCIATION AND ASSETS OF YOUR BRAWHILE MEASURING AUDIENCE PERCEPTIOAND EMPLOYEE ALIGNMENT BY UNDERTAA BRAND AUDIT
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WE CAN HELP DO JUST THAT
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AND MORE
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THANK YOU LETS BUILD AN IMMERSIVE EXPERIEN
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