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    TWIJob Instructions

    Foundation of Standardized Wo

    Marek Piatkowski February 2012

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    TWIJob InstructionsHow to complete Job Breakdown Sheet

    Marek Piatkowski February 2012

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    Job Breakdown sheetJob Breakdown Sheet

    Ref no.:

    Date:

    By:

    Pre-Requisites:

    #

    1

    2

    3

    4

    5

    6

    7

    8

    9

    10

    11

    12

    13

    14

    15

    KEY POINTS

    REASO

    MAJOR STEPS

    Department:

    Process

    Work Station :

    Tools & Material:

    Safety Equipment:

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    Job Breakdown sheet

    Complete information about the Joboperation number, w

    parts and components used, tools, material, safety equipm

    Major Steps As it saysonly major steps

    Always start with a verb

    Single short sentences

    Key points

    Safety and Quality

    Knacks and tricks knowledge based on experience

    Reasons

    Job Breakdown Sheet

    Ref no.:

    Date:

    By:

    Pre-Requisites:

    #

    1

    2

    3

    4

    5

    6

    7

    8

    9

    10

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    12

    13

    14

    15

    KEY POINTS

    REASONS

    MAJOR STEPS

    Department:

    Process

    Work Station:

    Tools & Material:

    Safety Equipment:

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    Job Breakdown sheet

    Job Breakdown sheet does not have to cover every

    conceivable step, key point or motion

    It is not a Complete Instructions Manual for the job thatbe handed to the employees.

    The purpose of the Job Breakdown sheet is to help the

    instructor organize the job in their mind and determine the

    best way to convey this knowledge to the employee.

    Once written it is merely a note from us to ourselves no

    anyone else. They are organizing tools for the Trainernot

    handing over to the Learner.

    Train-the-Trainer.

    Critical

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    Major Steps

    Definition: Any logical segment of the operation that help

    the job or adds value to the product.

    List all the steps of the job exactly as done by the present msure details include all material handling, machine work an

    elements

    Is Obtain pin and pick up screw driver a Major Step?

    Is Insert the pin into the designated hole a Major step?

    Major steps are not meant to be complete time motion stu

    Focus only on Operator movements

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    Key Points

    For every Major Step list the important Key Pointssafety

    are always key points

    You know that there are a few key points in every operatobserved and followed, prevent accidents, scrap, delays, an

    to tools and equipment

    If these key things are done right, the whole operation is rig

    one of them is missed the operation is wrong

    If you present the job with these key points made clear, the

    will really get it

    He will do the operation right the first time. He wont be f

    the work - making mistakes - getting hurt

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    Reasons

    There is a difference between child education and adult ed

    Most of the adults while learning need to know the reason

    In creating Reasonsto perform a job try to use special wordtalking about the work, the product, the tools, or doing the

    Identify special precautions to insure required quality

    List notes on waste prevention, either of tools or materials. Safet

    precautions necessary for the learner to know

    Notes on the troublesome points where the learner must exercis

    judgment Supplementary information such as how the product is used, and

    ties into other operations.

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    Job Breakdown sheet

    Job Breakdown sheets should be simple, common sense rem

    all that we must cover when teaching the job or capturing t

    elements.

    While it is important to be thorough, it is equally important

    simple and concise.

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    Example of Job Breakdown Sheet OperatingMajor Steps Keypoints Reasons for Key points

    Prep the patient 1. Set out central line kit2. Check lab reports3. Lay patient on back4. Place rolled up towel between patients shoulderblades

    1. immediate access2. prevents potentia

    the procedure/che

    procedure could b

    to the patient3. makes access to v

    4. makes finding theApply anesthetic 1. Swab chest with antiseptic

    2. Inject5ccs oflidocaine1. prevents infection2. keeps the patient

    excessive pain

    Insert needle into vena

    cava

    1. Find clavicle2. Puncture chest with right under the clavicle3. Continue to push needle into the subclavian vein with a

    steep angle

    4. Pull back on the syringe5. Pull syringe off, leaving the needle in place

    1. makes locating th2. finds subclavian v3. avoid puncturing 4. indicates if the ne

    cava or an artery.

    indicates vena cav5. helps to put the gu

    Insert guidewire 1. Insert guidewire into the needles bore and into the vena

    cava2. Do not force in3. Do not let go4. Do not let wire touch anything unsterile

    1. serves as a placeh

    and the central lin2. prevents damaginthe heart

    3. prevents loss of thpatient

    4. prevents infection

    Dilate the puncture point 1. Remove needle and replace it with a thick plastic 1. the plastic widens the v

    Put in the central line 1. Remove plastic, thread the line over the wire until it is all theway into the vena cava

    2. Remove wire

    3. Flush the line with heparin solution with a syringe4. Suture the central line into the chest

    1. inserts the central line i2. wire is no longer neede

    3. removes fluids out of th

    4. keeps the line in place

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    How to change a tire

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    Job Breakdown Sheet

    Workshop Theme:Lean

    Workshop No. Team Date:

    Page:Of:

    Parts: Tools:

    Process:

    No.

    WHAT?Important StepsHas the job advanced?

    WHY?

    Reasons(for the key points)

    HOW?

    Key PointsMake or break,

    injure worker, easier to do

    Training Aid

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    Job Analysis for Instruction Purpose

    Qualified Instructor should be able to analyze each job prio

    instructing or developing Standardized Work.

    Experienced operators often overlook details of the job, whbecause of his intimate knowledge, have become second n

    them.

    They must look carefully at every detail of a job from the be

    viewpoint before attempting to teach it.

    They must be able to recognize and pull out the key operat

    or tricks of the trade which are most vital to the successfu

    performance of each operation.

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    How to instruct Adults

    Most of us just jump right in and start instructing or corre

    operator without much thought or planning.

    Perhaps your Supervisors/Leaders do the same because: They know the job so well they have forgotten the things that st

    learner

    They know it so well that they do not plan how to instruct

    They know it so well that they dont pick out the key pointsthe

    things that cause accidents, scrap, re-work, delays, and damage t

    equipment. To instruct an employee right takes just a little extra time a

    moment, but it always saves hours and days of time later o

    prevents a large part of the scrap, spoiled work, and accide

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    How to Instruct 4 Step Method

    When instructing, there are four Basic Steps to follow

    1. Prepare the Learner

    2. Present the Operation

    3. Try out performance

    4. Follow up

    They really are no different than what your instructors do

    These steps help them do it well and thoroughly. At least

    helped thousands of others.

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    Job Instructions Starting Point Standardized WorkHow to initiate Standardized Work

    Marek Piatkowski February 2012

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    Traditional Approach to Work Instru

    1. Engineering CreatesWork Instructions usingMTM, Time Studies orother methodologies

    2. Delivers Standard Work toManufacturing to

    Implement

    3. Difficult to Implement due overwhelming factors

    No deep understandingInstructions

    Can not use as a probl

    measure to eliminate warea

    Can not fully see Chaoon Line

    Often not updated wheis made

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    Standardized Work Approach

    1. Supervisor / TeamLeader engages

    Employees andEngineers to develop

    Standardized Work

    2. Team Leader implementsStandardized Work on the

    shop floor

    3. Team Leader uses STW to manage ProArea more efficiently

    Deep understanding of tasks assooperators job

    Team Leader and Operators work

    provide a safer/more efficient worenvironment.

    Can use Standardized Work to solvproblems and eliminate waste

    Easily update Standard Work afterfloor

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    Establishing Standardized Work

    Standardized Work should bedetermined at the actual wor

    group of employees lead by a Supervisor

    Standardized Work should not bedetermined by Engineeridepartments. Engineering must support and be a part of an

    Implementation Team.

    The Implementation Team identifies work elements and the

    of operation

    If possible the Supervisor or Manager should perform the n

    sequence by himselfto demonstrate that it works

    Operators use this information as a starting point to develo

    improve Standardized Work.

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    STW Implementation Steps

    1. Select production line or a work cell

    2. Calculate Takt Time or PCT (Planned Cycle Time)

    3. Capture current situationWork Elements

    4. Calculate Process Capacity

    5. Analyze Current Situation

    6. Kaizen - Implement process improvements

    7. Implement Standardized Work

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    Standardized Work Implementation S

    M/C# 5

    M/C# 3

    WIP

    R/M

    M/C# 4

    M/C# 2

    M/C# 1

    R/M

    WIP

    WIP

    Sequence of Implementation

    1.Select Production Lineor a Cell

    7. Implement StandardizedWork

    6. Kaizen - processimprovements

    WorkElements

    (Working or Walking -Waiting is NOT aworkelement) #1 #2 # 3

    1 Load cross bar 4.5 3.5 5.5

    2 Load C bracket 6.5 4.5 5.5

    3 Insert pins and screws 7.0 6.0 7.0

    4 Start the machine 1.0 1.0 1.0

    aiting for machine to cycle 7.0 7.0 7.0

    5 Unload C bracket 4.5 10.0 4.5

    6 Unload cross bar 5.0 5.0 4.0

    Total

    2 5 .5 3 0 .0 2 7

    PROCESS CAPA

    #

    OperatorCycle TimesOperator Time Observations

    TotalCyc

    L in e/ Se ct io n

    1 Gear Cut- GC614

    2 Chamfer - CH228

    3 Gear Cut- GC1444

    4 Gear Cut- GC1445

    5 Test- TS1110

    Tota

    MachineDescription#

    MachineCapacity

    MachineTimeObservations

    M

    4.Ca

    Man

    INITIAL OBSERVATION SHEET .

    Process Name/Address: Manufacturing Cell D

    Date:

    04.03.11

    RoughSketchofaPro cess 1. pattern drtivern onto capanello2. etsblno momento frinvertplagunadseca3. ingotmentdfrromgn drafte r mondureato4. picken dtiremnto

    5. installatzione drivento

    7. wlkaway from the unituntsmhmilen8. ihkinde finito9. stndo tsrtto forgetito moento

    Completedby: Andrew MacPhail Junior

    Q ua l it y Ch e ck S a fe t yStandardIn-Process-

    Stock

    OperatorCycleTimes

    Number ofShifts

    3

    CriticalOperation

    O b s er v . #1 O b s er v . #2 O b s er v . #3 O b s er v . #4 O b s er v . #5 C/T

    39 42

    301020

    44 41 45.5 37

    7.2

    WorkElements

    6. testminutorgen

    WorkingHoursper Shift TAKTTIMECustomer Requirement s

    M/C # 5

    M/C # 3

    WIP

    R/M

    M/C # 4

    M/C # 2

    M/C # 1

    R/M

    WIP

    WIP

    3.Capture currentsituation

    2.Calculate TaktTime or PCT

    5.Analyze CurrentSituation

    5

    10

    15

    20

    25

    30

    D 2 - 26

    TaktTime=27sec

    D 2 - 10 D2 - 12 D2 - 14 D2 - 16 D2 - 18 PP - 01 D2 - 01P P - 03

    5

    10

    15

    20

    25

    30

    D 2 - 26

    TaktTime=27sec

    D 2 - 10 D2 - 12 D2 - 14 D2 - 16 D2 - 18 PP - 01 D2 - 01P P - 03

    2. Analyze the Current

    Situation

    1. Clarifythe Goal

    3. Generate Original

    Ideas

    4. Develop

    Implementation Plan

    5. Implement the Plan

    6. Evaluate the New

    Method

    2. Analyze the Current

    Situation

    1. Clarifythe Goal

    3. Generate Original

    Ideas

    4. Develop

    Implementation Plan

    5. Implement the Plan

    6. Evaluate the New

    Method

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    Job Methods Technique

    STEP 1Break down the Job

    List all details of the job exactly as done by the present method. Be suinclude material handling, machine work and manual work

    STEP 2Question every detail

    Why is this necessary? What is its purpose? Where should this be doshould it be done? Who is best qualified to do it? How is the best w

    STEP 3Develop the new method

    Eliminate Waste and unnecessary details, combine details when prac

    rearrange for better sequence, simplify work. Write up your proposemethod.

    STEP 4Apply the new method

    Get final approval of all concerned on safety, quality, quantity, cost. P

    method to work.

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    Analyzing theTeaching the job

    Major Steps - Work Elements

    Training within Industry Standardized W

    C i i i

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    Capturing current situation

    Observe and learn about work process at the cell

    Identify Cell layout (boundaries)

    Learn about a type of product being produced or serviceperformed

    Identify number of machines/equipment and their func

    Identify which equipment operate automatically and wh

    Operators to load and unload parts

    Identify number of operators and their responsibilities Learn about the flow of work and delivery of componen

    S f W k El

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    Sequence of Work Elements

    Work elements are used to describe the steps (sequence) t

    machine, assemble a part or change a tool

    Work Elements in Standardized Work should be the same a

    Stepson the Job Breakdown sheet (Job Instructions)

    Work elements are those which are required to complete a

    very basic level

    By combining work elements in a sequence we are able to c

    whole job

    Any job can be broken into a series of elements. When ana

    contents of an operation it is very important to understand

    makes up the most basic elements of a job

    W k El t f th O ti

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    Work Elements of the Operation

    An element is a fixed amount of work

    Upon completion of an element you will have advanced you

    some fashion

    You can not complete an operation by doing just one eleme

    You must combine several elements to complete a task

    Combining elements leads to a series of actions

    Elements can stand alone, but the can also be further subd

    An element is something you can teach or show

    O t b ti

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    Operator observations

    Observe an operation until you fully understand all operato

    movements, motions and sequence

    Breakdown each operation into Work Elements.

    Identify a Starting pointand a Finishing pointfor each wor

    Work Element is the smallest amount of work that can be p

    by one person.

    Set several work elements into groups substantial enough t

    them in seconds

    Establish the lowest repeatable time per each work elemen

    E l f W k El t

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    Examples of Work Elements

    Good

    Paint top of the component

    Load the part into tester

    Assemble part A to B

    Insert the pin

    Poor

    Assemble all parts - (too broad)

    Repair part - (too general)

    Pick up the bracket with your left hand and hold it. With your riginsert a blue pin, be careful(too complex)

    Inspect the part - (no standards)

    Capturing current situation

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    Capturing current situation

    Collect all the information regarding:

    Cycle times

    Takt Time

    Changeovers and changeover times

    Values added and non value added activities

    Names and types of products and components manufactured at t

    Type of service or activity being performed

    Observe the Process

    Develop rough sketch

    List work steps (sequence of work) and work elements

    Process Capacity Sheet

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    Process Capacity Sheet

    Machine Capacity sheet is used to calculate daily productio

    of each machine or equipment of a manufacturing process.

    By completing the Machine Capacity Sheet, it is possible to

    slowest machine (bottleneck)among all the equipment of

    manufacturing process.

    The slowest process/machine (constraint) will define the pr

    Planned Cycle Time(PCT) and Machine Capacity

    The Process Capacity sheet serves as a foundation for prep

    Standardized Work Combination Table.

    Operator Work vs Machine Work

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    Operator Work vs Machine Work

    If the operator is merely observing machine operation, the

    observation is waste (waiting) and should be eliminated.

    Cycle times must be separated between work that require

    people and machines to work togetherin this case it includeload and unload the machine and

    work done by a machine working without human involvement

    operates automatically

    Machine Cycle Time = loading + machine auto cycle + unlo

    Worksite Management

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    Worksite Management

    Provide training to operators on using Work Standards and

    Standardized Work

    Assure that operators perform tasks in accordance with def

    standards

    Solicit feedback from operators on effectiveness of standar

    Alert engineering and support groups of any problems with

    Revise standards to reflect all changes made

    Maintain and improve existing standards

    Supervisors are expected to manage their areas of res

    through a use of Work Standards and Standardized

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    Lean TransformationThis presentation is an intellectual property

    No parts of this presentation can b

    without a w

    Marek.Pia

    ww