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What Is Strategy andWhat Is Strategy and
Why Is It Important?Why Is It Important?
11
Chapter
Screen graphics created by: Jana F. Kuzmicki, Ph.D.
Troy State Uniersity!F"orida and #estern $egion
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%hapter $oadmap%hapter $oadmap
What Is Strategy?
Identifying a Company’s Strategy
Strategy and the Quest for Competitive Advantage
Strategy Is Partly Proative and Partly !eative
Strategy and "this# Passing the $est of %oral Srutiny
$he !elationship &et'een a Company’s Strategy and Its
&usiness %odelWhat %a(es a Strategy a Winner?
Why Are Crafting and ")euting Strategy Important?
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Thinking Strategica""y:Thinking Strategica""y:The Three &ig StrategicThe Three &ig Strategic
'uestions'uestions
1. Where are 'e no'?
2. Where do 'e 'ant to go?
&usiness+es, to e in and mar(et positions to sta(e out
&uyer needs and groups to serve
.utomes to ahieve
3. /o' 'ill 'e get there?
A ompany’s ans'er to 0ho'
'ill 'e get there? is its strategy
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#hat (s Strategy)#hat (s Strategy)
Consists of the combination of competitive moves andbusiness approaches used y managers to run the
ompany
%anagement’s “game plan” toAttrat and please ustomers
Sta(e out a mar(et position
Compete suessfully3ro' the usiness
Ahieve targeted o4etives
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How to please ustomers
How to respond to hanging
mar(et onditions
How to outompete rivals
How to gro' the usiness
How to manage eah funtional piee of the usiness anddevelop needed organi6ational apailities
How to ahieve strategi and finanial o4etives
Strategy is HOW
to . . .
TheThe HowsHows That ThatDe*ine a Firm+s StrategyDe*ine a Firm+s Strategy
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Fig. 1.1: Identifying a Company’s StrategyFig. 1.1: Identifying a Company’s Strategy
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Striing *orStriing *or%ompetitie dantage%ompetitie dantage
$o ahieve sustainale ompetitive advantage9 aompany’s strategy usually must e aimed at either
Providing a distintive produt or servie or
:eveloping ompetitive apailities rivals an not math
Ahieving a sustainale ompetitive advantage greatlyenhanes a ompany’s prospets for
Winning in the mar(etplae and
!eali6ing aove-average profits
What separates a powerful strategy from an ordinary strategyis management’s ability to forge a series of moves,
both in the marketplace and internally, that produces sustainable competitive advantage!
St t i h tSt t i h t
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Strategic pproaches toStrategic pproaches to&ui"ding %ompetitie&ui"ding %ompetitie
dantagedantage Strive to e the industry’s lo'-ost provider
.utompete rivals on a (ey differentiating feature
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Fig. -.: %ompany/s StrategyFig. -.: %ompany/s Strategy(s Part"y Proactie and Part"y(s Part"y Proactie and Part"y
$eactie$eactie
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A ompany’s strategy is a work in progress
Changes may e neessary to react to
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"thial and moral standards go eyond
Prohiitions of la' and the language of “thou shalt not”
to issues of
Duty and “right” vs. “wrong”
"thial and moral standards address
“What is the right thing to do”
$'o riteria of an ethical strategy
:oes not entail ations and ehaviors that ross the line from
“can do” to “should not do" and “unsavory” or “shady” and
Allo's management to fulfill its ethial duties to all sta(eholders
1inking Strategy #ith1inking Strategy #ith0thics0thics
Firm/s 0thica" Firm/s 0thica"
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Firm/s 0thica" Firm/s 0thica"$esponsibi"ities$esponsibi"ities
to (ts Stakeho"dersto (ts Stakeho"ders
#wners$shareholders – Rightfully epect some form ofreturn on their investment
%mployees ! Rightfully epect to be treated "ith dignityand respect for devoting their energies to the enterprise
Customers ! Rightfully epect a seller to provide them"ith a reliable, safe product or service
&uppliers ! Rightfully epect to have an e#uitable
relationship "ith firms they supply and be treated fairly
Community ! Rightfully epect businesses to be goodciti$ens in their community
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#hat (s a &usiness#hat (s a &usiness2ode")2ode")
A usiness model addresses “How do we make money inthis business”
Is the strategy apale of delivering
good ottom-line results?
:o the revenue'cost'profit economics
of the strategy ma(e good usiness sense?
@oo( at revenue streams the strategy is e)peted to produe
@oo( at assoiated cost structure and potential profitmargins
:o resulting earnings streams and !.I indiate the strategy
ma(es sense and the ompany has a viale usiness model for
ma(ing money?
$e at ons p &et3eene a ons p e 3een
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&trategy - :eals 'ith a
ompany’s ompetitive
initiatives and usiness
approahes
(usiness )odel
-Conerns 'hether
revenues and osts flo'ing
from the strategy demonstrate the usiness
an e amply profitale
and viale S t r
a t e g y
B u s i n e s
s
M o d e l
$e at ons p &et3eene a ons p e 3eenStrategy and &usinessStrategy and &usiness
2ode"2ode"
T * #i i
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Tests o* a #inningTests o* a #inningStrategyStrategy
*##D+%&& #, ,- %&
/o' 'ell does strategy fit
the firm’s situation?
C#)/%--0% 1D01+1*% %&
:oes strategy lead to sustainale
ompetitive advantage?
/%2,#2)1+C% %&
:oes strategy oost firm performane?
er r er a orer r er a or
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er r er a orer r er a or Judging the 2erits o* a Judging the 2erits o* a
StrategyStrategy Internal onsisteny and unity among all piees of the
strategy
:egree of ris( the strategy poses as ompared to
alternative strategies
:egree to 'hih the strategy is fle)ile and adaptale to
hanging irumstanes
While these criteria are relevant, they seldom override
the importance of the three tests of a winning strategy!
5ood Strategy 6 5ood5ood Strategy 6 5ood
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5ood Strategy 6 5ood5ood Strategy 6 5oodStrategy 07ecution 8 5oodStrategy 07ecution 8 5ood
2anagement2anagement
Crafting and e)euting strategy are ore management funtionsAmong all things managers do9 nothing affets a ompany’s
ultimate suess or failure more fundamentally than ho' 'ell
its management team
Charts the ompany’s diretion9 :evelops ompetitively effetive strategi moves and usiness
approahes9 and
Pursues 'hat needs to e done internally to produe good day-
inday-out strategy e)eution
%3cellent e3ecution of an ecellent strategy is the besttest of managerial e3cellence !! and the most reliable
recipe for "inning in the marketplace%