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Turning good practices into great businesses
Products and services from Software of Excellence that boost your practice performance; so you can concentrate on clinical dentistry and patient outcomes.
WHAT DOES IT TAKE TO TURN A GOOD DENTAL PRACTICE INTO A GREAT BUSINESS?More patients, fully booked chairs, happy staff? In an increasingly competitive market, the answer is probably a mix of these factors and many more. You need a business partner that delivers products and solutions focussed on boosting your practice performance, so you can concentrate on your core service, clinical dentistry. Software of Excellence is here to help.
RecallEffectiveness
NewPatients
OptimisedDiary
Paperless
TreatmentAcceptance
Clinical Excellence
Employee Empowerment
Performance Management
RecallEffectiveness
NewPatients
OptimisedDiary
Paperless
TreatmentAcceptance
Clinical Excellence
Employee Empowerment
Performance Management
RecallEffectiveness
NewPatients
OptimisedDiary
Paperless
TreatmentAcceptance
Clinical Excellence
Employee Empowerment
Performance Management
RecallEffectiveness
NewPatients
OptimisedDiary
Paperless
TreatmentAcceptance
Clinical Excellence
Employee Empowerment
Performance Management
RecallEffectiveness
NewPatients
OptimisedDiary
Paperless
TreatmentAcceptance
Clinical Excellence
Employee Empowerment
Performance Management
RecallEffectiveness
NewPatients
OptimisedDiary
Paperless
TreatmentAcceptance
Clinical Excellence
Employee Empowerment
Performance Management
RecallEffectiveness
NewPatients
OptimisedDiary
Paperless
TreatmentAcceptance
Clinical Excellence
Employee Empowerment
Performance Management
An effective patient recalls system is the back-bone of any successful dental practice; as it ensures that patients remain loyal and regularly return to practice for treatment. A best practice approach means you can achieve a recall success rate of over 85%.
Talk to us about Automated Recalls and Workflow Manager; integrating Online Booking, SMS and EasyPost
Research shows that 80% of practice revenues are generated by 12 treatment items from two main categories: high volume, low margin items (such as fillings, exams, x-rays); and low volume, high margin items such as restorative crown and bridge work. To increase the latter you need the tools to boost your chair-side treatment acceptance.
Talk to us about Oravisor and Dental Beauty.TV
Successful patient outcomes and a streamlined chair-time experience are of vital importance to your practice. You need tools that makes life easier for you as a clinician, whether integrating digital imagery with a patients record, charting in a more intuitive and detailed way or keeping track of medical history forms.
Talk to us about EXACT’s Quick Chart (16 Surface), audited Medical History, and EXAMINE Pro
Running a successful practice requires a team that is highly skilled and motivated. You need to ensure that your employees are getting the most out of your business systems, have a clear training and development path, and learn the skills to boost practice performance.
Talk to us about the Academy of Excellence and MPC
Measuring business performance is the first step towards improving the efficiency of your practice. You need help to look inside your business to see how effectively it is operating against a range of KPIs; and the ability to make the changes that can have a dramatic impact on your profitability.
Talk to us about THRIVE consultancy services, MPC, Online Reputation Manager and the Friends & Family test on Clinipad
New patient acquisition remains one of the most challenging aspects of running a dental practice. Whatever your practice type you need the tools to promote your practice, manage lapsed patients and make it easy for new patients to book their first appointment.
Talk to us about Online Booking, Online Reputation Manager and Channel Track
Running successful marketing campaigns is key to new patient acquisition and increasing the value of existing patients. You need the tools to set-up your campaigns, monitor what works and measure your return on investment, whilst ensuring your online reputation stays ahead of your competitors.
Talk to us about Online Reputation Manager, Marketing Manager and Channel Track
RecallEffectiveness
NewPatients
OptimisedDiary
Paperless
TreatmentAcceptance
Clinical Excellence
Employee Empowerment
Performance ManagementHow do you achieve your perfect day; ensuring the
right treatment mix to service your patients’ needs whilst maximising your hourly earnings? You need a system to help you plan your forward cover to minimise un-booked time, that reduces FTAs and automatically manages short notice cancellations.
Talk to us about EXACT’s automated Utilisation Manager, THRIVE and SMS Replies
Running a paperless practice will streamline your operations; reducing time spent on administration and storage requirements. It is now possible for patients to complete and sign electronic versions of FP17PR forms, Medical History forms, Smile Assessments and Treatment Estimates.
Talk to us about Clinipad, Automated Recalls and Online Booking integrated with EXACT
BRAND
NEW!
“�We�recently�had�an�afternoon�cancellation�and�amazingly�the�gap�was�automatically�filled�in�less�than�a�minute�from�sending�a�text�to�the�patient!”
Andy�Hitchcock,�Business�Manager,�Denticare�Ltd
“�Clinipad�has�enabled�us�to�completely�eliminate�the�need�for�paper�medical�history�forms�and�saves�a�lot�of�time…�I�consider�it�an�essential�tool.”
Emma�Figg,�Practice�Administrator�and�Receptionist,�Oak�Lodge�Dental�Practice
RecallEffectiveness
NewPatients
OptimisedDiary
Paperless
TreatmentAcceptance
Clinical Excellence
Employee Empowerment
Performance Management
RecallEffectiveness
NewPatients
OptimisedDiary
Paperless
TreatmentAcceptance
Clinical Excellence
Employee Empowerment
Performance Management
DID YOUKNOW?
The UK average for recall effectiveness is 58%, but the top 5% of practices achieve 85%+
RecallEffectiveness
NewPatients
OptimisedDiary
Paperless
TreatmentAcceptance
Clinical Excellence
Employee Empowerment
Performance Management
RecallEffectiveness
NewPatients
OptimisedDiary
Paperless
TreatmentAcceptance
Clinical Excellence
Employee Empowerment
Performance Management
RecallEffectiveness
NewPatients
OptimisedDiary
Paperless
TreatmentAcceptance
Clinical Excellence
Employee Empowerment
Performance Management
RecallEffectiveness
NewPatients
OptimisedDiary
Paperless
TreatmentAcceptance
Clinical Excellence
Employee Empowerment
Performance Management
“�EXACT�is�excellent.�It�is�undoubtedly�the�best�management�system�on�the�market�as�it�combines�brilliant�business�tools�with�fantastic�clinical�innovations.”
Phillip�Bolton,�Principal�Dentist,�Oak�Lodge
DID YOUKNOW?
47% of Online Bookings are made outside of office hours
RecallEffectiveness
NewPatients
OptimisedDiary
Paperless
TreatmentAcceptance
Clinical Excellence
Employee Empowerment
Performance Management
RecallEffectiveness
NewPatients
OptimisedDiary
Paperless
TreatmentAcceptance
Clinical Excellence
Employee Empowerment
Performance Management
DID YOUKNOW?
Top performing THRIVE practices in 2014 increased patient revenues by 61% and reduced patient debt by 68%
“�The�training�and�support�at�Software�of�Excellence’s�Academy�of�Excellence�was�brilliant.�It�has�given�me�all�the�knowledge�and�confidence�I�need�to�implement�best�practice�across�our�group.”
Lesley�Turner,�Integration�and�Training�Manager�at�the�Portman�Group
DID YOUKNOW?
If a patient replies “Yes” via text message, FTAs fall to 1%
DID YOUKNOW?
38% of patients in the UK don’t have a valid recall date
Recall Effectiveness
Boost your patient retention with Automated Recalls and Workflow Manager; integrating Online Booking, SMS and EasyPost.
Patient Marketing
Attract new patients with Online Reputation Manager and send automated multi-channel marketing campaigns whilst measuring your return on investment with Marketing Manager and Channel Track.
New Patients
Increase your new patient numbers with Online Booking, Online Reputation Manager and Channel Track.
Optimised Diary
Fully utilise your appointment book with EXACT’s automated Utilisation Manager, THRIVE and SMS Replies.
Paperless
Streamline your front desk with Clinipad and automate patient communications with Automated Recalls; including an Online Booking service that is fully integrated with EXACT.
Treatment Acceptance
Enhance your patient education and treatment acceptance with Oravisor and Dental Beauty.TV.
Clinical Excellence
EXACT’s Quick Chart (16 Surface), audited Medical
History, and EXAMINE Pro are designed to streamline
your clinical tasks.
Employee Empowerment
With the business insight gained from MPC and the support of Academy of Excellence, your team will have the training and development they need to boost practice performance.
Performance Management
Improve your business KPIs with THRIVE, monitor performance with MPC, and
collect and showcase patient feedback with Online Reputation Manager and the
Friends & Family Test on Clinipad.
TURNING GOOD PRACTICES INTO GREAT BUSINESSES
BRAND
NEW!
“�The�practice�is�now�attracting�around�180�new�patients�every�month�with�54%�booking�appointments�out�of�surgery�hours…�which�is�a�fantastic�result.”
Deborah�Morris,�Practice�Manager,��Temple�Street�Dental�Practice
Medcare South, Bailey Drive, Gillingham Business Park, Gillingham, Kent, ME8 0PZ
WEB: www.softwareofexcellence.com
EMAIL: [email protected]
TEL: 0845 345 5767
“ We are now seeing improvements in every key area of the practice which is largely down to the way EXACT has helped us to implement a ‘systems’ approach, something I believe no other current practice management system can achieve.”
Donna Brown, Practice Manager, Cwmdulais Dental Centre
