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Turnaround of Mobile Sweden Head of Mobile Sweden - Johan Lindgren

Turnaround of Mobile Sweden - Telenor · 2012. 12. 18. · Telia/Tele2 April 24, 2006 (Source: Tele2) Telenor April 1, 2006. Still a Potential for Growth • Mobile voice estimated

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Page 1: Turnaround of Mobile Sweden - Telenor · 2012. 12. 18. · Telia/Tele2 April 24, 2006 (Source: Tele2) Telenor April 1, 2006. Still a Potential for Growth • Mobile voice estimated

Turnaround of Mobile SwedenHead of Mobile Sweden - Johan Lindgren

Page 2: Turnaround of Mobile Sweden - Telenor · 2012. 12. 18. · Telia/Tele2 April 24, 2006 (Source: Tele2) Telenor April 1, 2006. Still a Potential for Growth • Mobile voice estimated

Strong Position with 1.7 Million Subscriptions

• Stable market shares

• Strong position in corporate segment

• High share of contract customers

17 %24 %

35 % 24 %

44 %44 %

4 % 8 %

Subscribers Revenue

3

TeliaSonera

Tele2

Telenor

Note: Market shares as of Q1 2006

Page 3: Turnaround of Mobile Sweden - Telenor · 2012. 12. 18. · Telia/Tele2 April 24, 2006 (Source: Tele2) Telenor April 1, 2006. Still a Potential for Growth • Mobile voice estimated

Superior 3G Network Coverage

• Population coverage of 97%

• SEK 5.6 Bn accumulated 3G CAPEX

• Additional CAPEX of SEK 0.5 Bn to fulfill requirements

• Combined with our 2G network gives superior customer experiences

3G comparison Telia/Tele2 - Telenor

Telia/Tele2 April 24, 2006(Source: Tele2)

Telenor April 1, 2006

Page 4: Turnaround of Mobile Sweden - Telenor · 2012. 12. 18. · Telia/Tele2 April 24, 2006 (Source: Tele2) Telenor April 1, 2006. Still a Potential for Growth • Mobile voice estimated

Still a Potential for Growth

• Mobile voice estimated to be 50% in 2008

• Expected high growth in mobile data

• Better positioned to attract pan Nordic customers

Mobile share of voice traffic 2005

Source: Telenor estimates

Finland Norway Denmark Sweden

48 % 38 % 35 % 22 %

Page 5: Turnaround of Mobile Sweden - Telenor · 2012. 12. 18. · Telia/Tele2 April 24, 2006 (Source: Tele2) Telenor April 1, 2006. Still a Potential for Growth • Mobile voice estimated

Low Profitability

Revenues (SEKm)/ EBITDA% Reported EBITDA & Capex (SEKm)

Note: djuice included only in Q1 06Q1 05 adjusted for one-time effects

1 748

1 4871 593 1 635 1 671 1 589

18 % 17 % 19 % 16 %

5 %17 %

Q4 04 Q1 05 Q2 05 Q3 05 Q4 05 Q1 06

309251

295 264

81

263

437518

284

161209 201

Q4 04 Q1 05 Q2 05 Q3 05 Q4 05 Q1 06

EBITDA CAPEX

Page 6: Turnaround of Mobile Sweden - Telenor · 2012. 12. 18. · Telia/Tele2 April 24, 2006 (Source: Tele2) Telenor April 1, 2006. Still a Potential for Growth • Mobile voice estimated

Main Reasons for Low Profitability

• Poor cost control

• Lost focus on business segment

• Heavy 3G network rollout

• Strong price competition

• ”Remote control” from Vodafone

Page 7: Turnaround of Mobile Sweden - Telenor · 2012. 12. 18. · Telia/Tele2 April 24, 2006 (Source: Tele2) Telenor April 1, 2006. Still a Potential for Growth • Mobile voice estimated

Actions Taken

• Rebranding and repositioning

• Headcount reductions

• Focus on retention activities

• Integration of djuice

Page 8: Turnaround of Mobile Sweden - Telenor · 2012. 12. 18. · Telia/Tele2 April 24, 2006 (Source: Tele2) Telenor April 1, 2006. Still a Potential for Growth • Mobile voice estimated

“The Big Five” Turnaround Initiatives

Network optimization

IS/IT clean-up

Simplified billing

Web sales and self-services

Improved time to market

1

2

3

4

5

Page 9: Turnaround of Mobile Sweden - Telenor · 2012. 12. 18. · Telia/Tele2 April 24, 2006 (Source: Tele2) Telenor April 1, 2006. Still a Potential for Growth • Mobile voice estimated

“The Big five”

Network Optimization

• Terminate service platforms

• Consolidate networks in Sweden

• Renegotiate contracts

• Consolidate service platforms

• Stop unnecessary projects

1

OPEX and CAPEX savings of SEK 100 Mn

Page 10: Turnaround of Mobile Sweden - Telenor · 2012. 12. 18. · Telia/Tele2 April 24, 2006 (Source: Tele2) Telenor April 1, 2006. Still a Potential for Growth • Mobile voice estimated

“The Big five”

IS/IT Clean-up

• More efficient and fewer projects

• Slimmed application portfolio

• Outsourcing of IT-infrastructure

2

OPEX and CAPEX savings of SEK 200 Mn

Page 11: Turnaround of Mobile Sweden - Telenor · 2012. 12. 18. · Telia/Tele2 April 24, 2006 (Source: Tele2) Telenor April 1, 2006. Still a Potential for Growth • Mobile voice estimated

”The Big Five”

Simplified Billing

• Customer friendly Invoice

- Reduces calls to customer support

- Reduces one of the churn reasons

• Solve billing complexity

3

Target to be identified

Page 12: Turnaround of Mobile Sweden - Telenor · 2012. 12. 18. · Telia/Tele2 April 24, 2006 (Source: Tele2) Telenor April 1, 2006. Still a Potential for Growth • Mobile voice estimated

Bundling and Cross-sale

• Bundled offers to large panNordic companies

• Bundled offers to SME market

• Strong retail distributionenables cross-sale

• No bundling restrictions

Page 13: Turnaround of Mobile Sweden - Telenor · 2012. 12. 18. · Telia/Tele2 April 24, 2006 (Source: Tele2) Telenor April 1, 2006. Still a Potential for Growth • Mobile voice estimated

Financial Targets

• Improve revenue market share

• Total OPEX and CAPEX savings of SEK 600 Mn

• Medium term target: Above 25% EBITDA margin