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How using Fountain’s So!ware introduced automation and created a single hub for efficiently serving applicants at a high volume
How Turas Group introduced modern hiring technology to better serve their franchisee clients
Turas Group Case Study
2 weeksTime to implement Fountain
1600:1Applicant-to-Recruiter Ratio
3 daysTime-to-Hire down from 2 weeks
Turas Group is a staffing agency that works with franchisees of the top 50
restaurant brands — including more than 20 Chick-fil-A franchisee
locations. Turas Group helps franchisees source, recruit and hire staff for
each of their locations. In August 2018, Turas Group partnered with
Fountain to improve their internal hiring process in order to efficiently and
quickly staff all the Chick-fil-A locations they serve.
The Result
TURAS GROUP CASE STUDY
Managing incoming applicants from all the different Chick-fil-a locations
and communicating with all of them was their biggest pain point. Given the
volume of people applying for jobs, keeping track of all this manually was
not possible.
Each franchisee uses their own ATS or Applicant Tracking System to keep
track of all their incoming applicants. Turas Group, as a result, had to log
into each individual technology, extract all the applicant information, and
follow up with each candidate manually. This meant Turas Group lacked a
single source of truth for aggregating all this information.
The process was slow, inefficient, and provided no clear visibility for the
agency. As a result, it took the agency up to 2 weeks to respond to qualified
candidates which is not an ideal time-to-hire for the clients - small
franchisees who can’t afford to have a partially-staffed team.
The ChallengeTuras Group needed an automated and efficient process to manage and communicate with a high volume of candidates across its 20 Chick-fil-A locations.
TURAS GROUP CASE STUDY
Within two weeks of teaming up with
Fountain, Turas Group experienced
immediate change. First, they used Fountain’s
so!ware to connect to each of the
franchisee’s ATSs and pull all the applicant
data into one, seamless dashboard.
Second, they were able to then send
automated SMS messages to all qualified
applicants. This means all 100% of candidates
are now engaged immediately and without
any need for the Turas Group team to do
anything manually.
With automation, Turas Group has one, single
place to see candidate information for all the
Chick-Fil-A locations they serve.
The SolutionTuras Group implemented Fountain’s hiring so!ware to automate key recruiting processes.
Fountain Pro SMS Messaging Feature
Details 1MessagesActivity
415-908-8903Lauren Saker
1d ago
Hi Lauren, thank you for applying to Chick-fil-a! Your interview is scheduled for February 4th, 3:00PM.
Hi Lauren, this is a reminder your interview is today at 3:00PM. The adress is 173 Market St, San Fransisco, CA 94353.
Great! I look forward to seeing you there !
LS
We implemented Fountain in just two weeks and enabled us to quickly communicate with over 10,000 applicants through automation. Within four months, we filled over 200 positions and brought our average time-to-offer from two weeks down to three days.
Dee LabriolaDirector of Recruiting
TURAS GROUP CASE STUDY
Having an automated processes made it easier for Turas Group to engage
with thousands of candidates at once. This helped Chick-fil-A franchisees
not only find the best employees for open positions across all 10 locations,
but also shorten the number of days it took to send an offer - from two
weeks down to three days! Turas Group was able to do this with a small
hiring team who is now able to process almost 1600 applicants per staffing
agent. With such a dramatic jump in their efficiency, no additional
investments are required to expand its team. Now, Turas Group can focus
on building upon this foundation and looking at other areas such as
improving sourcing methods and creating a superior candidate experience.
The ResultTuras Group communicated with over 10,000 applicants and filled over 200 positions within four months of using Fountain, while bringing the average time-to-offer from two weeks down to three days.
2 WEEKS
3 DAYS
A!er FountainBefore Fountain
Turas Group Time-to-Hire
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TURAS GROUP CASE STUDY