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Software Engineering for Business Information Systems (sebis) Department of Informatics Technische Universität München, Germany wwwmatthes.in.tum.de TUM Living Lab Connected Mobility Prof. Dr. Florian Matthes Dr. Holger Wittges

TUM Living Lab Connected Mobility · Lagging “digital“ capabilities (lessons learned by the media industry) ! Competition by strong customer-focused digital players ... innovations,

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Page 1: TUM Living Lab Connected Mobility · Lagging “digital“ capabilities (lessons learned by the media industry) ! Competition by strong customer-focused digital players ... innovations,

Software Engineering for Business Information Systems (sebis) Department of Informatics Technische Universität München, Germany wwwmatthes.in.tum.de

TUM Living Lab Connected Mobility Prof. Dr. Florian Matthes Dr. Holger Wittges

Page 2: TUM Living Lab Connected Mobility · Lagging “digital“ capabilities (lessons learned by the media industry) ! Competition by strong customer-focused digital players ... innovations,

„Something interesting is happening“

© sebis 150629 Matthes TUM Living Lab Connected Mobility 2

Tom Goodwin

Source: http://techcrunch.com/2015/03/03/in-the-age-of-disintermediation-the-battle-is-all-for-the-customer-interface/

The world‘s most valuable retailer… … has no inventory

The world‘s largest taxi company… … owns no fleet

The world‘s most popular media owner… … creates no content

The world‘s largest accommodation provider… … owns no real estate

Page 3: TUM Living Lab Connected Mobility · Lagging “digital“ capabilities (lessons learned by the media industry) ! Competition by strong customer-focused digital players ... innovations,

Project: TUM Living Lab Connected Mobility The team behind the academic project!

© sebis 3 150629 Matthes TUM Living Lab Connected Mobility

Teilprojekt   Titel   Antragsteller   Stellen   PM  TP  1.1   Pla(orm  und  Ökosystem  Governance   Prof.  Ma:hes  /  Dr.  Wi:ges   2   72  TP  2.1   Partner  On-­‐  und  OEoarding     Prof.  Ma:hes   1   36  TP  2.2   Crowdsourcing  und  CrowdinnovaJon   Prof.  Ma:hes   1   36  TP  2.3   Service-­‐Mashups  und  

Entwicklerunterstützung    Prof.  Broy  /  Dr.  Prehofer   1   36  

TP  2.4   GeschäSsmodelle  Pla(ormanbieter   Prof.  Krcmar   1   36  TP  3.1   Accountablity   Prof.  Pretschner   2   72  TP  3.2   Integriertes  Monitoring  (Infrastruktur,  

Dienste,  GeschäS)  Prof.  Ma:hes   1   36  

TP  3.3   Visuelller  Service-­‐Management  Leitstand  Prof.  Ma:hes   1   36  TP  3.4   Sensing  on  Demand   Prof.  O:   1   36  TP  3.5   Proximity  Services   Prof.  O:   1   36  TP  3.6   Technische  Pla(orm-­‐Architektur   Prof.  Broy  /  Dr.  Prehofer   1   36  TP  4.1   Modelle  und  Werkzeuge  für  Indoor-­‐

Karten    Prof.  Broy   1   36  

TP  4.2   UmweltsensiJves  Verkehrsmanagement   Prof.  Busch   1   36  TP  4.3   Verkehrsmanagement  bei  

Großereignissen  Prof.  Busch   1   36  

TP  4.4   KollaboraJve  und  soziale  Mobillitätsdienste  

Dr.  Wörndl   1   36  

TP  5.1   IntegraJonspla(orm  für  temporale  geographische  Daten  

Prof.  Kemper   1   36  

TP  5.2   GeospaJal  Big  Data  ExploraJon   Prof.  Kemper   1   36       Summe  Wiss.  MA  /  Postdoc  Stellen       19      

Page 4: TUM Living Lab Connected Mobility · Lagging “digital“ capabilities (lessons learned by the media industry) ! Competition by strong customer-focused digital players ... innovations,

1.  The digital transformation of transportation and mobility

2.  Challenges for the automotive industry §  The innovator’s dilemma §  Lagging “digital“ capabilities (lessons learned by the media industry) §  Competition by strong customer-focused digital players §  Fragmented markets

3.  Vision: A marketplace and ecosystem of mobility services

4.  The TU München Living Lab Connected Mobility (TUM LLCM) §  Guiding principles §  Research areas and research projects

Overview

© sebis 150629 Matthes TUM Living Lab Connected Mobility 4

Page 5: TUM Living Lab Connected Mobility · Lagging “digital“ capabilities (lessons learned by the media industry) ! Competition by strong customer-focused digital players ... innovations,

Cars are becoming a victim of their own success

© sebis 150629 Matthes TUM Living Lab Connected Mobility 5

Mexico City

Source: Reid Gilman, https://www.flickr.com/photos/reidgilman/3413877426/

Page 6: TUM Living Lab Connected Mobility · Lagging “digital“ capabilities (lessons learned by the media industry) ! Competition by strong customer-focused digital players ... innovations,

Cars are becoming a victim of their own success

© sebis 150629 Matthes TUM Living Lab Connected Mobility 6

Sao Paulo, Brazil

Source: Zé Carlos Barretta, https://www.flickr.com/photos/zebarretta_stock/11015897873/

Page 7: TUM Living Lab Connected Mobility · Lagging “digital“ capabilities (lessons learned by the media industry) ! Competition by strong customer-focused digital players ... innovations,

Cars are becoming a victim of their own success

© sebis 150629 Matthes TUM Living Lab Connected Mobility 7

Kuala Lumpur, Malaysia

Source: https://www.flickr.com/photos/lynac/321100379

Page 8: TUM Living Lab Connected Mobility · Lagging “digital“ capabilities (lessons learned by the media industry) ! Competition by strong customer-focused digital players ... innovations,

Bill Ford

“If we do nothing, the sheer number of people and cars in urban areas will mean global gridlock. Now is the time for all of us to be looking at vehicles the same way we look at smart phones, laptops and tablets: as pieces of a much bigger, richer network.”

© sebis 150629 Matthes TUM Living Lab Connected Mobility 8

A new perspective on vehicles

Source: http://www.ford.co.uk/experience-ford/AboutFord/News/CompanyNews/2012/Bill-Ford-Outlines-Blueprint

Page 9: TUM Living Lab Connected Mobility · Lagging “digital“ capabilities (lessons learned by the media industry) ! Competition by strong customer-focused digital players ... innovations,

Innovative concepts and products are emerging

§  Apple CarPlay

§  Android Auto (Open Automotive Alliance)

§  Nokia MirrorLink

§  …

© sebis 150629 Matthes TUM Living Lab Connected Mobility 9

… and platforms

Source: Apple, Android

Page 10: TUM Living Lab Connected Mobility · Lagging “digital“ capabilities (lessons learned by the media industry) ! Competition by strong customer-focused digital players ... innovations,

Next-generation urban transport systems

© sebis 150629 Matthes TUM Living Lab Connected Mobility 10

Integration of transportation modes, services and technologies

Source: Deloitte, „Digital-Age Transportation – The Future of Urban Mobility“

Page 11: TUM Living Lab Connected Mobility · Lagging “digital“ capabilities (lessons learned by the media industry) ! Competition by strong customer-focused digital players ... innovations,

1.  The digital transformation of transportation and mobility

2.  Challenges for the automotive industry §  The innovator’s dilemma §  Lagging “digital“ capabilities §  Competition by strong customer-focused digital players §  Fragmented markets

3.  Vision: A marketplace and ecosystem of mobility services

4.  The TU München Living Lab Connected Mobility (TUM LLCM) §  Guiding principles §  Research areas and research projects

Overview

© sebis 150629 Matthes TUM Living Lab Connected Mobility 11

Page 12: TUM Living Lab Connected Mobility · Lagging “digital“ capabilities (lessons learned by the media industry) ! Competition by strong customer-focused digital players ... innovations,

The innovator‘s dilemma

„… the logical, competent decisions of management that are critical to the success of their companies are also the reasons why they lose their positions of leadership.“ Incumbents beat newcomers at sustaining innovations, but lose with disruptive innovations.

© sebis 150629 Matthes TUM Living Lab Connected Mobility 12

When new technologies cause great firms to fail

Source: The Innovator‘s Dilemma, http://www.claytonchristensen.com/key-concepts/

Clayton M. Christensen, Harvard Business School

Page 13: TUM Living Lab Connected Mobility · Lagging “digital“ capabilities (lessons learned by the media industry) ! Competition by strong customer-focused digital players ... innovations,

Accelerating adoption rates for new technologies

© sebis 150629 Matthes TUM Living Lab Connected Mobility 13

Tablet, Sensors, …

Page 14: TUM Living Lab Connected Mobility · Lagging “digital“ capabilities (lessons learned by the media industry) ! Competition by strong customer-focused digital players ... innovations,

Humans: Employees, Customers, Suppliers, Partners, Markets, Communities, … Laws & Regulations

Resources: Energy, Matter, Information, Technology…

Enterprise

Enterprises have to adapt their business capabilities to an increasingly turbulent environment.

© sebis 150629 Matthes TUM Living Lab Connected Mobility 14

Business Capabilities

Information Management Capabilities

SCM

Vision, Goals, Strategy

Procurement Sales Logistics Holistic

Optimization

ERP CRM

Coherent Transformation

Accelerating Changes

Disruptive Changes

Page 15: TUM Living Lab Connected Mobility · Lagging “digital“ capabilities (lessons learned by the media industry) ! Competition by strong customer-focused digital players ... innovations,

Competition by strong customer-focused digital players

© sebis 150629 Matthes TUM Living Lab Connected Mobility 15

§  Uber

§  Apple Maps §  Apple Siri §  Apple Passbook §  Apple Wallet §  Apple Watch

§  Google Maps §  Google Android §  Google Analytics §  Google Now

Page 16: TUM Living Lab Connected Mobility · Lagging “digital“ capabilities (lessons learned by the media industry) ! Competition by strong customer-focused digital players ... innovations,

The global markets are changing

© sebis 150629 Matthes TUM Living Lab Connected Mobility 16

Page 17: TUM Living Lab Connected Mobility · Lagging “digital“ capabilities (lessons learned by the media industry) ! Competition by strong customer-focused digital players ... innovations,

1.  The digital transformation of transportation and mobility

2.  Challenges for the automotive Industry §  The Innovator’s dilemma §  Lagging “digital“ capabilities §  Competition by strong customer-focused digital players §  Fragmented markets

3.  Vision: A marketplace and ecosystem of mobility services

4.  The TU München Living Lab Connected Mobility (TUM LLCM) §  Guiding principles §  Research areas and research projects

Overview

© sebis 150629 Matthes TUM Living Lab Connected Mobility 17

Page 18: TUM Living Lab Connected Mobility · Lagging “digital“ capabilities (lessons learned by the media industry) ! Competition by strong customer-focused digital players ... innovations,

Marketplaces §  Amazon Marketplace §  Ebay §  Alibaba §  Uber §  Apple Store §  Google Play §  Microsoft Store §  Telekom Business Marketplace

Platforms §  Windows, Linux, Android, iOS §  Wordpress, Typo3, Drupal, Sharepoint §  SAP R/3, Salesforce §  PaaS: Amazon, Microsoft Azure, Google App Engine, ...

Marketplaces, platforms enabling ecosystems

© sebis 150629 Matthes TUM Living Lab Connected Mobility 18

Page 19: TUM Living Lab Connected Mobility · Lagging “digital“ capabilities (lessons learned by the media industry) ! Competition by strong customer-focused digital players ... innovations,

Example: Moovel (Daimler)

© sebis 150629 Matthes TUM Living Lab Connected Mobility 19

Acquisitions and partnerships

Page 20: TUM Living Lab Connected Mobility · Lagging “digital“ capabilities (lessons learned by the media industry) ! Competition by strong customer-focused digital players ... innovations,

1.  The digital transformation of transportation and mobility

2.  Challenges for the automotive Industry §  The Innovator’s dilemma §  Lagging “digital“ capabilities §  Competition by strong customer-focused digital players §  Fragmented markets

3.  Vision: A marketplace and ecosystem of mobility services

4.  The TU München Living Lab Connected Mobility (TUM LLCM) §  Guiding principles §  Research areas and research projects

Overview

© sebis 150629 Matthes TUM Living Lab Connected Mobility 20

Page 21: TUM Living Lab Connected Mobility · Lagging “digital“ capabilities (lessons learned by the media industry) ! Competition by strong customer-focused digital players ... innovations,

Connected Mobility Lab & Platform

Towards mobility platforms

© sebis 150629 Matthes TUM Living Lab Connected Mobility 21

Upcoming research project in Munich (TUM, BMW, SIEMENS)

School Kids, Taxi Drivers, Business Travelers, Disabled People, Elderly People, … Mobility and Information Demands, Contexts (planning, meeting traveling, accounting)

Floating Car Data

Bike Sharing

Long-Distance Transport

Sensors Traffic News

Public Transport

Traffic Flow Detection

Car Sharing

Bike Sharing

Parking

App

App

App

Test Region Munich

Industry Partners

Page 22: TUM Living Lab Connected Mobility · Lagging “digital“ capabilities (lessons learned by the media industry) ! Competition by strong customer-focused digital players ... innovations,

AP  4:  Use  Cases  

AP  2:  Placorm  Requirements,  Business  Models,  Value  Networks  

AP  1:  G

overnance  

AP  3:  Placorm  Architecture  and  Core  Services  

AP  5:  GeospaJal-­‐Temporal  AnalyJcs  

AP  6:  Pilot  S

ervice  Delivery  

Project organization

© sebis 150629 Matthes TUM Living Lab Connected Mobility 22

Page 23: TUM Living Lab Connected Mobility · Lagging “digital“ capabilities (lessons learned by the media industry) ! Competition by strong customer-focused digital players ... innovations,

AP  4:  Use  Cases  

AP  2:  Pla(orm-­‐Anforderungen,  GeschäSsmodelle,  Wertschöpfungske:en  

AP  1:  G

overnance  

AP  3:  Pla(ormarchitektur  und  Core  Services  

AP  5:  GeospaJal-­‐Temporal  AnalyJcs  

Modelle & Werkzeuge für Indoor-Karten

Umwelt-sensitives Verkehrsmanagement

Kontextsensible Empfehlungssysteme

Kollaborative und soziale Dienste

Partner On- und Off- Boarding

Crowdsourcing und Crowdinnovation

Service Mashups Entwicklungs- unterstützung

Verkehrsmanagement bei Großereignissen

Industrie

Integriertes Monitoring Infrastruktur,

Services & Business

Visueller Service-Management

Leitstand

Integrationsplattform für temporale

geographische Daten

Geospatial Big Data Exploration

Beiträge Community

Pla

ttfor

m u

nd

Öko

syst

em

Gov

erna

nce

Indu

strie

Beiträge Community

Industrie

Industrie Industrie

Beiträge Community

Beiträge Community

Industrie Industrie

Industrie Industrie

Indu

strie

TP XY

AP X AP X AP X

Industrie Community

Forschungs-Teilprojekt XY im Arbeitspaket X

Leistung vorhanden oder erbracht durch paralleles IuK Industrieprojekt

Beiträge der Plattformnutzer bzw. Community (kleine und mittelständische Unternehmen)

Geschäftsmodelle Plattformanbieter AP

 6:  Pilotbetrie

b  

Indu

strie

Sensing on Demand

Proximity Services Accountablity

Technische Plattform-Architektur

© sebis 150629 Matthes TUM Living Lab Connected Mobility 23

Page 24: TUM Living Lab Connected Mobility · Lagging “digital“ capabilities (lessons learned by the media industry) ! Competition by strong customer-focused digital players ... innovations,

Use Case FuE

Projekt

TP X

delta

FuE Industrie Plattform

Plattform TP delta

Neue Use

Cases

Use Case FuE

Projekt TP X

TP X

Neue Use

Cases

Plattform TP delta

Plattform TP delta Erw

eiterungen im

Zuge des Projekts

Austausch und Integration w

ährend des Projektes

Bereits entwickelt, basierend auf vorangegangener Forschung

Separater lose gekoppelter Forschungsprozess

Separater, lose gekoppelter FuE Entwicklungsprozess

IuK Projekt Industriepartner Forschungsprojekt TUM

Erw

eiterungen im

Zuge des P

rojektes

E1 E2

Two independent project consortia with aligned research questions and prototypes

© sebis 150629 Matthes TUM Living Lab Connected Mobility 24

PartnerPlattform

Governance-Struktur (gemäß Kooperationsvertrag)

Page 25: TUM Living Lab Connected Mobility · Lagging “digital“ capabilities (lessons learned by the media industry) ! Competition by strong customer-focused digital players ... innovations,

TOGAF Architecture Development Method

© sebis 141219 TUM Living Lab Connected Mobility 25

http://bmsace.blogspot.be/2011/04/togaf-notes-part-3.html (29.5.2015)

Page 26: TUM Living Lab Connected Mobility · Lagging “digital“ capabilities (lessons learned by the media industry) ! Competition by strong customer-focused digital players ... innovations,

PaaS Example: AWS Services

© sebis 141219 TUM Living Lab Connected Mobility 26

http://www.conceptdraw.com/How-To-Guide/picture/Design %20Elements%20-%20AWS%20-%20Amazon%20Web%20Services%20architecture%20solution-2.png (29.5.2015)

Page 27: TUM Living Lab Connected Mobility · Lagging “digital“ capabilities (lessons learned by the media industry) ! Competition by strong customer-focused digital players ... innovations,

IBM Cloud Computing Reference Architecture

© sebis 141219 TUM Living Lab Connected Mobility 27

http://www.ibm.com/developerworks/webservices/library/ws-soa-ref-arch/index.html (26.5.2015) http://alanstreet.net/what-are-ibm-ccra-and-ccmp/ (26.5.2015)

Page 28: TUM Living Lab Connected Mobility · Lagging “digital“ capabilities (lessons learned by the media industry) ! Competition by strong customer-focused digital players ... innovations,

TUM LLCM

© sebis 141219 TUM Living Lab Connected Mobility 28

Core Cloud Services & Temporal External Partner

Partner: Traffic Mgmt

Partner: Environmen-tal Routing

Partner: … TUM LLCM

Service Cloud

Car Manucturer

Cloud Public Mobility Infrastructure

Cloud

Maps & location based Service Cloud

Temporal Partner*: A

Temporal Partner*: B

* Temporal Partners may become permanent Partner

Page 29: TUM Living Lab Connected Mobility · Lagging “digital“ capabilities (lessons learned by the media industry) ! Competition by strong customer-focused digital players ... innovations,

Connecting Clouds

© sebis 141219 TUM Living Lab Connected Mobility 29

Different Cloud implementations may be connected on different levels

SaaS

PaaS

IaaS

SaaS

PaaS

IaaS

Legend

Interface

XaaS

Page 30: TUM Living Lab Connected Mobility · Lagging “digital“ capabilities (lessons learned by the media industry) ! Competition by strong customer-focused digital players ... innovations,

TUM LLCM Vision: Service providers are free…

© sebis 141219 TUM Living Lab Connected Mobility 30

to choose their appropriate PaaS/IaaS Provider & Stack

Service 1 (SaaS)

Microsoft Azure (PaaS)

Service 3 (SaaS)

Google AppEngine

(PaaS)

Service 4 (SaaS)

IBM Bluemix (PaaS)

Service 2 (SaaS)

AWS (PaaS)

and even more…

Page 31: TUM Living Lab Connected Mobility · Lagging “digital“ capabilities (lessons learned by the media industry) ! Competition by strong customer-focused digital players ... innovations,

TUM LLCM Vision: Integration becomes easier

© sebis 141219 TUM Living Lab Connected Mobility 31

By using central LLCM Services instead of one service

TUM LLCM Service Cloud

Authentication Service(s)

TUM LLCM defines standards for central services like:

Payment Service(s)

Analytic Service(s)

t.b.d.

Link to several payment solutions

Link to several authorization solutions

Link to several analytic solutions

(Temporal) Partner A

(Temporal) Partner B

Page 32: TUM Living Lab Connected Mobility · Lagging “digital“ capabilities (lessons learned by the media industry) ! Competition by strong customer-focused digital players ... innovations,

Connected Mobility Lab

Floating Car Data

Intermodales Reisen Ker

n-

App

likat

ione

n Pl

attfo

rmen

&

Dat

en-A

naly

se

Dat

en

Que

llen

Bike Sharing

Marktplatz für Mobilitätsdienste Analyse-Framework

Integrationsschicht

Fernverkehr

Car Sharing

Verkehrs-information

Nahverkehrs-information

Verkehrs-detektion

Car Sharing

Bike Sharing

Parken

Optimale Verkehrssteuerung Vernetzte Information

Steuerung und Empfehlung

Neue Mobilitäts-dienste

• Time synchron • Geo-referenced • Security / Privacy by Design

Effizienz und Sicherheit Optimale Ressourcennutzung

Zugriffsrechte Digitale Karten und Netze, Tarife

Historie und Metainforation

Infrastruktur und Verkehrsdaten

Externe Daten e.g. Twitter, ..

© sebis 150629 Matthes TUM Living Lab Connected Mobility 32

Applied research for the development and delivery of innovative digital mobility solutions

Page 33: TUM Living Lab Connected Mobility · Lagging “digital“ capabilities (lessons learned by the media industry) ! Competition by strong customer-focused digital players ... innovations,

A human-centered design thinking approach

© Florian Matthes 150622 Matthes AutoUni Recap 33

The main questions to be answered

People Desirability

Business Viability

Technology Feasibility

Which problem of whom do we solve?

How can we solve it?

How do we provide our solution in a sustainable manner?

We are looking for solutions which are desired, feasible and viable!

Page 34: TUM Living Lab Connected Mobility · Lagging “digital“ capabilities (lessons learned by the media industry) ! Competition by strong customer-focused digital players ... innovations,

Technische Universität München Department of Informatics Chair of Software Engineering for Business Information Systems Boltzmannstraße 3 85748 Garching bei München Tel +49.89.289. Fax +49.89.289.17136 wwwmatthes.in.tum.de

Florian Matthes Prof.Dr.rer.nat.

17132

[email protected]

Thank you for your attention. Questions?