Professional Audio Logging and Call Recording Systems

All information is subject to change without notice. Publisher assumes no responsibilities for errors and/or omissions in this document. © Copyright 2015 Prolancer Pty Ltd. All Rights Reserved.

V10.8.0 02/2015

Professional communications recording systems for critical applications.

Capture audio and call data from Analogue, Radio, VoIP, RTP, Console, DMR and/or PRI ISDN communications protocols.

Rack-Mount, Desktop, Server & “Tiny Box” enclosure options.

Remote Manager (Basic Monitoring, Search and Management PC App) included free.

Optional (Paid) Advanced PC Apps

Total Recall VR : Basic Overview

Affordable: Best cost per channel without compromise on features.

Reliable: Stable, fast and secure Linux O/S, with built-in hardware redundancy.

Secure: Tamper-proof recording format and multi-level access control.

Powerful: Comprehensive recording, search, monitoring and playback capabilities.

Flexible: Seamless integration with major communications systems. Hybrid recording and easy upgrade capabilities.

Accessible: Remote access and control options included license free.

Total Recall VR : Key Benefits

‘Deep’ integration with selected mission-critical communications providers:

Total Recall VR : Technical Partners

All servers are based upon CentOS Linux operating system – fast, stable and secure.

Hybrid protocol recording support – Combine VoIP, DMR, ISDN and Analog for a single-server solution to all your recording needs.

Archive calls to CD/DVD, Blu-ray, Network Storage and/or USB device.

Synchronise with network time via NTP.

SMDR Integration Support

Record-on-Demand, via phone key or taskbar application.

Multiple languages supported

VoIP (SIP, H.323, RTP)

ISDN (PRI

E1/T1)

Radio/DMR

Analog (2-wire POTS)

Total Recall VR : Common System Features

Supports up to 60 analogue channels, plus 60 channels of VoIP, RTP, DMR and/or ISDN per server.

Swappable, Mirrored RAID-1 HDD Storage. Store up to 700,000 hours on-board.

Dual Hot-Swap PSU.

Built-in LCD, Keypad and speaker – fully self contained call recording, search and playback system.

VoIP (RTP, H.323, SIP, DMR)ISDN (PRI E1/T1)

Analog (2-Wire POTS)

Total Recall VR : LinX Omnia

Supports up to 72 analogue channels, plus 30 channels of VoIP, RTP, DMR.

Optional Dual HDD RAID-1 storage, and/or Hot-Swap PSU.

600,000 hours on-board call storage.

Built-in LCD, Keypad and speaker – fully self contained call recording, search and playback system.

VoIP (RTP, H.323, SIP, DMR)Analog (2-Wire POTS)

Total Recall VR : LinX Altus

Supports up to 24 analogue channels, plus 30 channels of VoIP, RTP, DMR.

Compact, quiet yet robust desktop enclosure.

600,000 hours on-board call storage.

Built in 7” widescreen control panel: completely self contained.

Excellent cost efficiency per recording channel.

VoIP (RTP, H.323, SIP, DMR)

Analog (2-Wire POTS)

Total Recall VR : LinX Neos

Supports up to 60 channels of Analog/Radio per system.

Combine 8 VoIP and 8 Analogue channels in hybrid mode.

Robust 19” Rack Mountable enclosure.

Tilting LCD control panel ensures easy operation at any height in a communications rack.

Cost effective rack mount call recording solution.

Analog (2-wire POTS)VoIP (SIP/H.323 Only)

Total Recall VR : Classic Rack

Supports up to 60 simultaneous VoIP channels, RTP streams or DMR channels.

Ultra-compact, available in GUI (with 10.1” LCD and custom keypad) or Server (PC access only) versions.

Up to 600,000 calls on board HDD storage.

Market-leading cost efficiency per channel for VoIP recording.

VoIP (H.323, SIP, RTP, DMR)

Total Recall VR : LinX Essence

Supports up to 120 simultaneous VoIP/RTP/DMR channels, or 60 ISDN + 60 VoIP/RTP/DMR in Hybrid Mode.

Compact and stylish Desktop enclosure, suitable for front office installation.

Available in GUI (with 10.1” LCD and custom keypad) or Server (PC access only) versions.

Up to 900,000 calls on board HDD storage.

VoIP (H.323, SIP, RTP, DMR)ISDN (PRI E1/T1)

Total Recall VR : LinX Evolution

Included with unlimited installation licences as part of your Total Recall VR solution.

Provides customisable access to search and monitor calls on the Total Recall system, as well as unit configuration and system log functions.

Install on any Windows XP/Vista/7 PC, and connect to your Total Recall VR system via LAN/WAN/VPN or 56k dialup.

Total Recall VR: Remote Manager

Monitor live calls, or search and replay completed recordings with ease via intuitive search parameters.

Centrally monitor, search, configure and manage multiple Total Recall VR units, whether they are across the room or across the world!

Save and Email calls in MP3, WAV or secure proprietary TRC file format.

Add searchable notes to calls in progress, or after they are completed.

Selectable channel access extends the benefits of Total Recall to everyone in your business, while maintaining compliance with your data security policies.

Remote Manager (Continued...)

Multiple user access levels ensure that specific users have appropriate control and access over recordings on their extension(s).

User configurable channel access expands the benefits of recording to more employees, while maintaining system security.

Optional Record on Demand (via taskbar application or DTMF where available) gives users additional configurable control over what is recorded on their extension, adding to the security and functionality of your Total Recall solution.

Remote Manager & Record-on-Demand

Advanced PC Apps

Browser: The ‘All Inclusive’ option. Advanced search & replay of calls on diverse TRVR systems and archives. Incident reconstruction & multi-track waveform playback.

Event Player: Incident reconstruction & multi-track waveform playback.

Audio Player: Easy playback, conversion and sharing of TRVR calls.

Archiver: Centralised, continuous archiving for multiple TRVR systems.

Archive Doctor: Archive integrity check & repair.

Banking and Finance (Financial advisors, Stockbrokers, Branch offices)

Emergency Services (Police, Fire, Ambulance, Private Security firms)

Call Centres (Help desks, Service desks, Telesales) Homeland Security (Military Bases, Government Security

Agencies) Public Utilities (Power stations, Water supply, Gas works) Transportation (Railways, Air Traffic Control, Fleet monitoring) Medical Services (Hospitals, Doctors Offices, Health Clinics) Correctional Facilities (Telephone, radio and intercom recording) Others (Government Departments, Mining operations)

Who is benefiting from Total Recall VR

RIGHT NOW?

In an increasingly security conscious, results driven and litigious

world, communications recording and logging is paramount to

meeting your legal, duty of care and management requirements.

Total Recall VR offers your business a professional, highly

automated and broadly adaptable solution. Security and training

benefits can be achieved in every level of your business, with

surprising cost efficiency per channel.

When your business depends on call recording, You Need Total

Recall VR!

Do You Have TOTAL RECALL?

Contact Us

Prolancer Pty Ltd

Head Office / Engineering Centre

2/34ª Olive Street, Kingsgrove 2208, NSW, AUSTRALIA

Phone: (+61) 2 8065 0966

Northern Hemisphere Office

Chaussée d’Etterbeek 57/72, Brussels 1040,BELGIUM

Phone: +32 474 772 920

Web: www.totalrecallvr.com Email: trvr@prolancer.com.au