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Trustee SymposiumOptimizing City Resources to Benefit Your Neighborhood
September 13, 2017
Public Works• Sewer Lateral Program
• Street Tree Program
• Emerald Ash Borer Update
• Difference in City, County, MoDOT Streets
• Sidewalk & Street Replacement/Repairs
• Request for Traffic Signs or Devices
• Snow Removal Programs
• Solid Waste Removal / Curbside Recycling
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How to Report a Problem?
• During regular business hours, you can contact the City’s front desk at 636-
537-4000 and report any kind of problem.
• You can also use the “Report a Problem” feature of the City’s website at
www.chesterfield.mo.us.
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Sewer Lateral Program
• First, contact a plumber to try and open the line.
• If sewer line cannot be opened, contact the City of Chesterfield Public Works
Department at 636-537-4762 or fill out an application online at
www.chesterfield.mo.us > Forms and Permits > Public Works.
• $100 application fee
• City’s contractor will perform camera inspection and make repairs, if
warranted, as determined by the City of Chesterfield
• Funded via a $28 annual assessment
Street Tree Program
• The City of Chesterfield maintains all trees located in public right of way.
• The City of Chesterfield performs or contracts for all maintenance on street
trees including removal (tree and stump) and trimming.
• If a resident or trustee wants a tree assessed or trimmed, he/she should
contact the City at 636-537-4000 or use the “Report a Problem” function on
the City’s website.
• Trees can be requested at a cost of $100 (City cost is approx. $200). There
needs to be available space – no conflict with other trees, signs or utilities.
• Right of way is typically the area between the street and sidewalk. If no
sidewalk, right of way is generally the area within twelve feet of pavement.
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Emerald Ash Borer
• Emerald Ash Borer (EAB) came from Japan.
• EAB is killing all Ash trees in areas infested, including Missouri. The Emerald Ash Borer is in the City of Chesterfield.
• The City of Chesterfield is in year two of a seven year plan to remove all of its Ash trees.
• If not removed these trees will quickly die and become hazards.
• Initially there were 6,709 Ash Trees – now approximately 5,000.
City / County / State Roads• The City of Chesterfield maintains approximately 176 miles of public roads.
• Many roads are maintained by the St. Louis County Department of
Transportation (White Road, Chesterfield Airport Road, Chesterfield
Parkway, Baxter). Residents can contact St. Louis County at 314-615-8538.
• Many roads are maintained by the Missouri Department of Transportation
(MoDOT I-64, Olive/Clarkson, Long Road). Residents can contact MoDOT at
314-275-1500.
• Some roads are private.
• The City of Chesterfield cannot maintain private roads or roads owned by
another agency.
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Street Replacement
• The City of Chesterfield has a capital projects fund dedicated to the replacement of City infrastructure.
• Streets are rated every 2-3 years, and the Capital Replacement Plan is updated annually.
• Grants are obtained when possible.
• $2 million + in street replacement annually.
Street Repairs
• Streets deteriorate throughout the year due to many factors (age, freeze thaw cycle, joint infiltration, etc.)
• Public Works Staff regularly drive streets in order to assess problems.
• Residents desirous of reporting a problem can do so via the “Report a Problem” feature of the City’s website or by contacting the City at 636-537-4000.
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Sidewalk
• The City of Chesterfield maintains approximately 260 miles of public sidewalk, including ADA ramps.
• Sidewalks inspected every three years.
• Currently $500,000 annually allocated toward sidewalk replacement.
• Residents who wish to report a problem can do so via the “Report a Problem” feature of the City’s website or by contacting the City at 636-537-4000.
Request for Traffic Signs
• A resident desirous of requesting a traffic sign should do so via the City’s “Report a Problem” feature of the City’s website or by contacting the City at 636-537-4000.
• Some signs (speed limits, no outlet, deer crossing) are set by City Policy.
• Other signs (stop signs, no parking) require support from the Trustees, a petition of area residents, and City Council approval.
• The City Engineer can assist any resident with any request for street signage.
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Snow Removal
• One of the most important tasks completed by the City of Chesterfield.
• We watch weather closely and pre-treat when appropriate.
• Two full maintenance crews work 12 hours on / 12 hours off during storm
events. Crews comprised of Public Works and Parks personnel.
• Ten snow maps which detail the exact path drivers follow, turn by turn.
• Trucks are monitored by supervisors and a GPS system.
• Windrow Removal Program from driveway entrances for qualifying
residents with a medical condition. Contact the Public Works Department
(636-537-4762) for details.
Solid Waste Contract
• Solid Waste Removal performed under contract by Republic Services.
• Currently in year three of a seven year contract.
• Base price includes trash and recycling. Senior citizens are eligible for a 10%
discount.
• The more residents recycle, the more attractive our contract is to providers
– ultimately resulting in lower prices.
• Yard waste service is optional.
• Questions regarding solid waste service, including problems, should be
directed to Republic Services at 636-947-5959.
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Planning & Development Services
• Planner-of-the-Day
• Permit process for decks, remodeling, etc.
• Active Development Database
• Resident Information Portal
• Special Activities Permits (for subdivision parades or large gatherings)
Planner of the Day (POD)• Planner available from 8:30 a.m. – 5:00 p.m.
• [email protected] or 636-537-4733
• Resource for information about:
• How do I get a permit?
• Are temporary signs allowed?
• What are my setbacks?
• I saw a bulldozer down the road. What’s going to be built?
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Permitting – Municipal Zoning Approval (MZA)
• Permits are required for new construction, as well as alterations.
• Chesterfield contracts with St. Louis County for building, mechanical,
electrical and plumbing permits.
• Before permit issuance, you must get Municipal Zoning Approval.
• Property owner must provide approval.
• Variety of plan requirements depending on proposed work.
• Trustee email notification.
• Questions? Call Planner-of-the-Day at 636-537-4733
Active Development Database
• https://www.chesterfield.mo.us/
active-developments.html
• Listing of private development
proposals under review.
• High level information – what is
the proposal and what type of
project.
• Includes contact for more
information.
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Resident Information Portal
• Provides key property information:
• Address, parcel, subdivision and trustee; one call, and ownership.
• Various maps pertaining to property digitally available.
• https://www.chesterfield.mo.us/resident-information.html
Special Activities Permit• Required for parades, races,
outdoor music concert, block parties and similar types of events.
• Application is available online at www.chesterfield.mo.us.
• May also need zoning approval / building permits for some items (e.g. tents).
• Questions? Call Planner-of-the-Day!
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Police Services
• If you see SUSPICIOUS BEHAVIOR, call 911
• If you perceive a TRAFFIC related safety issue in your neighborhood, call us
• If you have a PROBLEM IN YOUR NEIGHBORHHOD, call us
• Please lock your cars and take your valuables inside, don’t make crime easy for the criminals!
A PARTNERSHIP WITH YOUThe Police can only be successful with the cooperation of their residents
Emergency 911
Dispatch 636-529-8210
Non-Emergency 636-537-3000
www.chesterfield.mo.us/police.html
Police Services
• Our TRAFFIC ENFORCEMENT philosophy is to focus our enforcement
efforts on areas with high incidence of accidents and/or complaints
• Our traffic unit utilizes a priority street matrix to conduct consistent
enforcement on certain streets that are known as perennial trouble spots.
• If you believe that you have a TRAFFIC PROBLEM IN YOUR
NEIGHBORHOOD, please call us and ask for a traffic supervisor or email
the traffic unit at the email address listed below.
TRAFFIC SAFETY
636-537-3000
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Police Services
• The Department’s C.O.P.P.S. (COMMUNITY ORIENTED POLICING &
PROBLEM SOLVING) UNIT is responsible for working with residents to
solve reoccurring neighborhood issues
• C.O.P.P.S. officers are charged with coordinating the Department’s overall
effort to deal with persistent issues; making certain that reoccurring issues
are not just dealt with as individual unrelated incidents.
• C.O.P.P.S. Officers have reached a successful outcome with issues such as
individuals facing a mental crisis, viscous or barking dog problems, waste
container issues; often working closely with the Department’s Code
Enforcement Inspector.
C.O.P.P. S.
636-537-3000
Police Services
• High Grass (Anything above 10 inches)
• Waste Containers (May not be visible from the street, shielded from view)
• Sump Pumps & Downspout Drain Pipes (must “daylight” at least 10 feet
from property line or sidewalk)
CODE ENFORCEMENT
636-537-3000
The Department’s Code Enforcement Inspector, Derrick Flannigan,
responds to concerns and complaints regarding residential and commercial
property maintenance issues.
COMMON ISSUES
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Police Services
• VACATION INSPECTION PROGRAM – A program designed to help reduce
the likelihood of a break-in and allow citizens to relax and enjoy their
vacation knowing that their home is receiving additional police patrol.
• Complete a Vacation Inspection form on-line or call 636-537-3000 to
arrange for an officer to check your residence daily, while you are away on
vacation, to verify that all is in order.
• OPEN GARAGE DOOR LETTERS – During the course of their regular
neighborhood patrols, our officers make note of all residences where the
garage door was left open, leaving a notice to the residents to remind them
that crime can be reduced if they take steps to reduce the opportunity.
VACATION CHECKS & GARAGE DOOR LETTERS
Police Services
• NEIGHBORHOOD WATCH – Neighborhood Watch is a crime prevention
program which enlists the active participation of citizens cooperating with
police to reduce crime in neighborhoods. .
• Residents serve as Neighborhood Watch Chairpersons and Block Captains,
encouraging the reporting of suspicious activity and helping get the word
out about crime trends in the area.
• Department Crime Prevention officers are available to provide home
security surveys, meet with your neighborhood group, and/or communicate
regularly with Neighborhood Watch leaders and/or trustees.
NEIGHBORHOOD WATCH
636-537-3000
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Police Services
• Like most cities in St. Louis County, Chesterfield struggles with the
increasing deer population.
• Chesterfield is currently in the process of contracting for a deer count to
evaluate future options for addressing this issue.
• The City currently allows bow hunting on ½ acre parcels.
• Letters were sent out to all neighborhood trustees last year detailing the
City’s requirements for permitting hunting on any property within a
residential neighborhood to include the City’s notification of intent to hunt
requirement, requirement of liability insurance, etc.
• To receive an informational packet regarding this subject contact Dianne
Johnson at the Chesterfield Police Department – (636) 537-3000.
DEER HUNTING INFORMATION
Police Services
• The City's solicitor ordinance requires all individuals going door to door in
residential neighborhoods selling items or services to obtain a permit
(license) for solicitation from the City.
• This does not include the placing of fliers for services, etc. on someone's
door. A person must actually ring the resident's doorbell or knock on their
door in order for the solicitor's permit law to apply to them.
• Organizations with a valid 501C3 are exempt from the solicitors licensing
requirement, if they have a copy of documents verifying their organization’s
501C3 status on their person.
• Solicitors who treat residents rudely or otherwise make a resident uneasy or
suspicious should be reported to the police at 636-537-3000.
SOLICITING
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Police Services
• The Chesterfield Police Department is currently staffed with 10 School
Resource Officers (SROs). One at each senior high school and middle school
in Chesterfield and Clarkson Valley and 4 that split their time between the
13 elementary schools in Chesterfield.
• Officers assigned to the Bureau of Patrol also regularly provide extra patrol
to school children, especially in the area of neighborhood bus stops and in
neighborhoods surrounding the schools as the school days begin and
conclude.
• Officers from the Community Affairs Unit also participate in many school
safety presentations and provide D.A.R.E. training in the Rockwood
elementary and some private schools.
SCHOOL SERVICES
Police Services
• Residents and Trustees are encouraged to call the Chesterfield Police
Department at any time they have a question or concern.
• Trustees are encouraged to develop a relationship with our Community
Affairs Unit either trough Neighborhood Watch or via email with our
community affairs and C.O.P.P.S. officers
• We have an excellent social media and notification network that we would
encourage you to take advantage of to include:
COMMUNICATION BETWEEN THE POLICE & ITS NEIGHBORHOODS
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Parks, Recreation & ArtsHOW TO:
• To report a concern
• Rent a pavilion
• View the Spring & Fall Guide
• Download the Parks, Recreation & Arts App
• View the upcoming events at the Chesterfield Amphitheater
• View the upcoming Parks, Recreation & Arts events and programs
• Become a Friends of the Park/Get Active member
• Receive email notifications
• Donate to the Living Legacy
• Donate to the Veterans Honor Park
To Report a Concern
• During regular hours of operation, call the Parks, Recreation & Arts office at
636-812-9500.
• You can also email us 24/7 at [email protected].
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• To check a date on a pavilion, you can either call the Parks office at
636-812-9500 or email us at [email protected]
• To secure a date
• An application needs to be completed in person Monday–Friday anytime
at City Hall between 8:30 a.m.-5:00 p.m. Application can be found at
https://www.chesterfield.mo.us/forms-and-permits.html.
• Deposit and rentals fees required at time of application.
• Pavilion rentals are available for Chesterfield residents and businesses
only.
• First day for applications to be received is the first Tuesday after
Presidents’ Day in February.
Rent a Pavilion
Spring & Fall Parks GuidesThe Spring & Fall Guide is printed and mailed to Chesterfield residents and businesses in March and August every year. Extra copies are distributed to City Hall and all of our parks facilities. The Guides include:
• Park News (park openings, shoe drives, art installations, etc.)
• Art & Entertainment Event details
• Community Event details
• Aquatic Center facility and event details
• Adult Recreation Program details
• Older Adult Recreation Program details
• Youth Recreation Program details
• Amenities and rules for all parks, facilities & trails
• Rental information
• Sponsorship opportunities
• And more!
The Spring and Fall Guides are also available on the City’s website and on the Chesterfield Parks, Recreation & Arts Mobile App.
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To download the Parks, Recreation & Arts FREE Mobile App:
• Visit the App Store (iPhone) or the Google Play store (Android) and search
“Chesterfield Parks, Recreation & Arts” to download
• OR Visit the Parks, Recreation & Arts webpage and click on one of the icons (see
example)
Download the Parks, Recreation & Arts Mobile App
With a click of a button, you can:
• View the Spring & Fall Guides
• Check athletic field status
• Add events to your calendar
• Register for programs
• Purchase tickets
• View facility hours and fees
• Connect with friends
• Find public art
• Search for trails and more!
• You can also email us 24/7 at [email protected] or view the staff directory under About Us!
Parks, Recreation & Arts Mobile App Features
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Parks, Recreation & Arts Mobile App Features
View Events at the Chesterfield Amphitheater
Website: chesterfieldamphitheater.com
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View Parks, Recreation & Arts Events/Programs
Website: chesterfield.mo.us
To view upcoming events and programs, visit the City’s website and:
• Click on the Parks, Rec & Arts icon.
• Select the following from the drop down menu on the side (see right).
Become a Friend of the Park/Get Active Member
To become a Friend of the Park/Get Active Member:
• Go to the City’s website and click on the Parks, Rec & Arts icon.
• Click on the Friends of the Park/Get Active tab (located left).
• Fill out the form.
The memberships are the same, except Get Active members will receive additional information on healthy living. Get Active is a partnership with St. Luke’s Hospital. Look for the Get Active logo for active events and programs!
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Friend of the Park/Get Active Member Features
As a Friend of the Park/Get Active Member, you will receive:
• A coupon to the Family Aquatic Center.
• Discounts on certain events/programs.
• A cool window decal.
• The weekly Get Active, Friends! e-newsletter with tips on healthy living and events in the parks (see right as an example).
Donate to the Living Legacy
To donate to the Living Legacy:
• Go to the City’s website, and click on the Parks, Rec & Arts icon.
• Select Natural Resources & Community Habitat
• Select Living Legacy
-OR-
• Go to the City’s website, and click on the Forms & Permits link at the top and select “Living Legacy Application” under Parks, Recreation & Arts drop down.
-AFTER DOWLOADING THE APPLICATION-
• Submit the application with payment to the City of Chesterfield (690 Chesterfield Parkway West Chesterfield, MO 63017 or email [email protected] for more information.
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Living Legacy offers several wonderful opportunities to honor a loved one. Each park allows certain legacy options*:
• Trees (selected by Arborist)
• Benches
• Picnic Tables
• Art (donations)
• Pavers & Bricks
Please see the application for details. Not all legacy options are applicable at every park. For more information, please email [email protected].
Living Legacy Features
Donate to the Veterans Honor Park
Website: vhp.chesterfield.mo.us
The Veterans Honor Park has a variety of donation opportunities. To make a donation:
• Visit the website, http://vhp.chesterfield.mo.us and select “Donate.”
• For a paver, select concrete paver and submit your inscription.
• To mail in a form, click on the link and download the form. Send form and check (payable to City of Chesterfield” to City Hall (690 Chesterfield Parkway West Chesterfield, MO 63017). Forms are also available at City Hall during regular business hours.
For additional donation opportunities, educational resources, visit the website at http://vhp.chesterfield.mo.us
To schedule a tour or request a speaker, please email [email protected].
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Veterans Honor Park
Website: vhp.chesterfield.mo.us
Opportunities To Get Involved
• Parks, Recreation & Arts Citizens Advisory Committee
• Older Adult Task Force
• Chesterfield Citizens for the Environment Committee
• Email [email protected] for more details.
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Who to Contact?Mainline: 636.812.9500
Parks, Recreation & Arts Director: 636.537.9503 –or- [email protected]
Athletic Field Hotline: 636.537.4770 x2
Athletic Field Rental/Questions: 636.812.9511 -or- [email protected]
Amphitheater Hotline: 636.537.4770 x3
Amphitheater Rental/Questions: 636.812.9515 -or- [email protected]
Aquatic Center Hotline: 636.537.4770 x2
Aquatic Center Rental/Questions: 636.812.9504 -or- [email protected]
Maintenance Superintendent: 636.812.9505 –or- [email protected]
Marketing/Communications: 636.812.9502 -or- [email protected]
Art Information: 636.812.9523 [email protected]
Pavilion Rental Information: 636.812.9501 -or- [email protected]
Older Adults Information: 636.812.9510 -or- [email protected]
City Arborist: 636.537.4773 -or- [email protected]
General Info
• Transparency Portal
• Meeting Agendas/Calendars
• Importance of keeping trustees up to date with City Clerk
• Signing up for City emails, Facebook, Twitter
• How can you become more involved in the City?
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Click on the drop down arrow to
find numerous reports within
these topic areas.
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City Meetings Parks Events,
Festivals, Subdivision
Meetings
Lists All
Meetings &
Events
Search here to make sure
Trustee List is up to date or
click link above for a
searchable PDF list
Click link for form to update trustees
or e-mail updates to
Find this page under the
Residents tab below.
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Sign up here to receive e-
mails about topics of
interest to you. Other
topics include:
- Older Adult Info
- Crime Watch
- Environmental News
- Dog Park News
- Arts & Events Info
- Notices when the City
Newsletters & Parks
Guides are on-line.
This page is found under the
“Popular Items” tab at the top.
How can you become
more involved with
the City?
Numerous Volunteer Opportunities on
Citizen Committees and Commissions
https://www.chesterfield.mo.us/boards-and-
committees.html
Or talk with your City Council
representatives.
