TrueSight Operations Management - EMC Storage Monitoring v4.1 2.0.00/Documentation/487686... · Snippet source Customer_Support_2015.xml not found! 3 TrueSight Operations Management

TrueSight Operations Management -EMC Storage Monitoring

STORAGE MONITORING

USER DOCUMENTATION

Version 4.1.06

December 2016

http://sentrysoftware.com/Solutions/Storage_solution.asphttp://www.sentrysoftware.com

Snippet source Contacting_BMC_Software.xml not found!

2

True

Sigh

t O

pera

tion

s M

anag

em

ent

- E

MC

Stor

age

Mon

itor

ing

Ver

sion

4.1

.06

Snippet source Customer_Support_2015.xml not found!

3

True

Sigh

t O

pera

tion

s M

anag

em

ent

- E

MC

Stor

age

Mon

itor

ing

Ver

sion

4.1

.06

4

True

Sigh

t O

pera

tion

s M

anag

em

ent

- E

MC

Stor

age

Mon

itor

ing

Ver

sion

4.1

.06

Table of Contents.....................................................................................................................................................................................9User Goals and Features

.....................................................................................................................................................................................10Product at a Glance

.....................................................................................................................................................................................11Supported Platforms

.....................................................................................................................................................................................14Installing EMC SMI-S Provider

.....................................................................................................................................................................................16Enabling Celerra SMI-S Provider

.....................................................................................................................................................................................18Enabling Statistics

.....................................................................................................................................................................................23Importing the Monitoring Solution into Central Administration

.....................................................................................................................................................................................24Creating the Installation Package

.....................................................................................................................................................................................25Downloading the Installation Package

.....................................................................................................................................................................................25Installing the Package

.....................................................................................................................................................................................27Configuring Monitor Settings

.......................................................................................................................................................................................30Configuring Alert Actions

.......................................................................................................................................................................................31Enabling the Debug Mode

.......................................................................................................................................................................................33Scheduling Automatic Reports

.......................................................................................................................................................................................34Setting Advanced Configuration Variables

.....................................................................................................................................................................................42Creating Consolidated Data Views with Dashboards

.......................................................................................................................................................................................43Detecting High Processor Utilization

.......................................................................................................................................................................................45Diagnosing a Bad Disk Layout

.......................................................................................................................................................................................48Diagnosing Slow Volumes

.......................................................................................................................................................................................51Monitoring Hardware Components

.......................................................................................................................................................................................55Reclaiming Space of Unused Volumes

.....................................................................................................................................................................................59EMC Disk Array

.....................................................................................................................................................................................60EMC Disk Array KM

.....................................................................................................................................................................................60EMC Battery

.....................................................................................................................................................................................61EMC CIFS Server

.....................................................................................................................................................................................62EMC Controller

.....................................................................................................................................................................................64EMC Control Station

.....................................................................................................................................................................................65EMC Data Mover

.....................................................................................................................................................................................66EMC Disk Group

.....................................................................................................................................................................................67EMC DM Ethernet Port

.....................................................................................................................................................................................68EMC Ethernet Port

.....................................................................................................................................................................................69EMC Fan

5

True

Sigh

t O

pera

tion

s M

anag

em

ent

- E

MC

Stor

age

Mon

itor

ing

Ver

sion

4.1

.06

.....................................................................................................................................................................................70EMC FC Port

.....................................................................................................................................................................................71EMC Filer

.....................................................................................................................................................................................72EMC File System

.....................................................................................................................................................................................73EMC NFS Server

.....................................................................................................................................................................................74EMC Physical Disk

.....................................................................................................................................................................................75EMC Power Supply

.....................................................................................................................................................................................76EMC SMI-S Provider

.....................................................................................................................................................................................76EMC SMI-S Provider Managed Array

.....................................................................................................................................................................................77EMC Storage Pool

.....................................................................................................................................................................................78EMC Volume

.....................................................................................................................................................................................79Managing Baselines and Key Performance Indicators

Release Notes for v4.1.06

7

True

Sigh

t O

pera

tion

s M

anag

em

ent

- E

MC

Stor

age

Mon

itor

ing

Ver

sion

4.1

.06

Changes and ImprovementsSENEMC-1761 - The password encryption algorithm is now handled by the PATROL Agent.

SENEMC-1781 - The EMC SMI-S provider v.8.x could crash when unsupported VNX/CLARiiONrequests were executed. To prevent this issue, the faulty requests are now ignored.

SENEMC-1808 - The calculation method of the Spare Disk Count attribute (EMC Disk Array) hasbeen improved to report more accurately on the number of spare disks available in the array.

SENEMC-1830 - EMC CLARiiON Response Time: A number of 10 (or less) collected I/Osbetween two data collects is not sufficient to accurately report on response time for EMCCLARiiON's controllers, physical disks and volumes. In that case, EMC Storage Monitoring setsthe Response Time attribute for these Monitor Types (EMC Controller, EMC Physical Disk, EMCVolume) to 0 to avoid triggering irrelevant alarms.

SENEMC-1832 - The conversion method used to calculate units for Response Time attributeshas been improved to report accurately on the actual collected data.

SENEMC-1837 - The error message originally triggered when the Storage Pool’s size was invalidhas been removed. All related information is now available in the debug log file (%PATROL_HOME%\log), when this option is enabled.

Fixed IssuesSENEMC-1718 - False alerts were triggered on the Response Time attribute of spare disks.

SENEMC-1800 - No alert actions were triggered on statistics attributes even though thenumber of times thresholds could be breached was reached.

SENEMC-1833 - EMC Storage Monitoring could experience timeout issues when collectingstatistics from EMC VMAX3 storage systems through the EMC SMI-S provider version 8.

SENEMC-1834 - Error messages displayed in the debug log file (%PATROL_HOME%\log) whenthis option is enabled, have been improved to distinguish connection issues from serverfailures.

Overview

9

True

Sigh

t O

pera

tion

s M

anag

em

ent

- E

MC

Stor

age

Mon

itor

ing

Ver

sion

4.1

.06

The pages in this section provide a high-level overview of the product.

User Goals and Features

Product at a Glance

Supported Platforms

Note that for convenience and brevity, reference to TrueSight Operations Management - EMC StorageMonitoring, may also be made as EMC Storage Monitoring.

User Goals and FeaturesTrueSight Operations Management - EMC Storage Monitoring allows you to view, monitor, andmanage your entire EMC storage environment by viewing the current and historical informationthrough a centralized console. You can view detailed system metrics on all parts of yourenvironment, such as:

Disk Arrays: overall capacity, available space, overall traffic, available spare disks…

Controllers: CPU utilization, data traffic, cache statistics, response time…

Disk Groups: Consumed Capacity, Read Byte Rate, Subscribed Capacity ...

Fiber Ports: Transfer Byte Rate...

Physical Disks: data traffic, disk time utilization, response time…

Storage Pools: size and capacity, consumed and subscribed capacity, oversubscriptionproblems detection (thin provisioning) …

Volumes: data traffic, disk time utilization, response time, mapping, consumed capacity…

Control Station, Data Mover, DM Ethernet Port, Filers, File Systems and NFS Servers (for EMCCelerra storage systems only)

Hardware components: batteries, fans, power supplies.

10User Goals and Features

True

Sigh

t O

pera

tion

s M

anag

em

ent

- E

MC

Stor

age

Mon

itor

ing

Ver

sion

4.1

.06

Product at a GlanceTrueSight Operations Management - EMC Storage Monitoring provides current and historicalinformation through a centralized console so you can easily view and manage your entire ITinfrastructure. The product collects performance metrics into the BMC TrueSight OperationsManagement environment and enables administrators to be warned whenever a problem occursin their environment.

EMC Storage Monitoring - Architecture Diagram

TrueSight Operations Management - EMC Storage Monitoring:

Collects EMC performance metrics and bring them into the BMC environment

Identifies performance bottlenecks

Manages and helps rationalize disk space consumption

Reports on activity generated by each protocol

Analyzes overall traffic and in-depth I/Os, etc.

11 Product at a Glance

True

Sigh

t O

pera

tion

s M

anag

em

ent

- E

MC

Stor

age

Mon

itor

ing

Ver

sion

4.1

.06

Supported PlatformsBMC Framework

BMC ProactiveNet 9.0 and higher

BMC ProactiveNet Central Monitoring Administration 9.0 and higher

BMC TrueSight Operations Management 10

PATROL Agent

TrueSight Operations Management - EMC Storage Monitoring supports PATROL Agent v3.9 andhigher.

JAVA

TrueSight Operations Management - EMC Storage Monitoring requires Java 1.6 or higher and aJava Run Environment (JRE) to be installed on the same system that the PATROL Agent.A package with a suitable Java Runtime Environment, designed for use with the BMC SoftwareInstallation Utility, is made available to download on on the Sentry Software Web site.

EMC Storage SystemsEMC Symmetrix DMX™Series (DMX-4, DMX-3, DMX-2)

EMC Symmetrix VMax Series (VMAX 10K/40K)

EMC VMAX3 Series (VMAX 100K/400K)

EMC CLARiiON CX Series (CX4 Series, CX3 Series, CX Series)

EMC VNX Series

EMC Celerra

EMC NAS 8.1.0

EMC SMI-S ProviderFor EMC Celerra: Embedded SMI-S Provider

For EMC CLARiiON and VNX: EMC SMI-S Provider v4.6

For EMC Symmetrix: EMC SMI-S Provider v8.0.3

For EMC Symmetrix VMAX (VMAX 10K/40K): EMC SMI-S Provider v4.6

For EMC VMAX3 (VMAX 100K/400K): EMC SMI-S Provider v8.0.3

http://sentrysoftware.com/Products/km-emc-disk-arrays.asp

Prerequisites

13

True

Sigh

t O

pera

tion

s M

anag

em

ent

- E

MC

Stor

age

Mon

itor

ing

Ver

sion

4.1

.06

Prior to install TrueSight Operations Management - EMC Storage Monitoring, make sure that thefollowing elements are installed and properly configured:

PATROL Agent, version 3.9 or higher (see BMC PATROL documentation)

PATROL Console (see BMC PATROL documentation)

For EMC Celerra: Embedded SMI-S Provider

For EMC CLARiiON, VNX and Symmetrix VMAX (VMAX 10K/40K): EMC SMI-S Provider v4.6

For EMC VMAX3 (VMAX 100K/400K): EMC SMI-S Provider v8.0.3

TrueSight Operations Management - EMC Storage Monitoring relies on OEM SMI-S Providers tocollect hardware and performance metrics about your EMC storage systems and bring them intoyour TrueSight Operations Management Console. In order to fully take advantage of all thecapabilities offered by the monitoring solution, make sure to perform the following procedures:

Installing EMC SMI-S Provider

Enabling Celerra SMI-S Provider

Additionally, to properly monitor the performance on EMC CLARiiON and VNX storage systems,you will need to enable the statistics.

14

True

Sigh

t O

pera

tion

s M

anag

em

ent

- E

MC

Stor

age

Mon

itor

ing

Ver

sion

4.1

.06

Installing EMC SMI-S ProviderThe solution leverages the EMC SMI-S Provider for CLARiiON and Symmetrix systems that needsto be installed on a Windows or Linux system. The following procedure explains in details howto get, install and configure EMC SMI-S Provider to enable TrueSight Operations Management -EMC Storage Monitoring to efficiently interact with it.

To monitor Symmetrix disk arrays it is strongly recommended using the SMI-S provider pre-installed inthe Management Console.

1. Install the EMC SMI-S Provider

1. Access the EMC’s Online Support website: http://support.emc.com.

2. Log in with the User ID and Password provided by EMC’s Online Support. If you do not havean account, you can register directly on EMC’s Online Support website.

3. Click Downloads.

EMC Online Support - Welcome Page

4. Type SMI-S Provider and click Enter.

EMC Online Support - Downloads Page

5. Download the SMI-S Provider executable file. It is recommended to download the x64package of the version 4.6 available for your operating system.

6. Launch the executable file.

7. Select the items required by EMC Solutions Enabler with SMI and click Install.

8. The EMC Solutions Enabler with SMI X64 welcome page appears. Click Next to begin theinstallation.

EMC Solutions Enabler with SMI X64 — Welcome Page

9. Select an install directory for EMC Solutions Enabler and click Next to continue. Please notethat it is recommended that you choose the default directory.

EMC Solutions Enabler with SMI X64 — Destination Folder

10. Select both Array Provider and Host Provider and click Next to continue.

http://support.emc.com

15 Installing EMC SMI-S Provider

True

Sigh

t O

pera

tion

s M

anag

em

ent

- E

MC

Stor

age

Mon

itor

ing

Ver

sion

4.1

.06

EMC Solutions Enabler with SMI X64 - Provider List

11. In the Service List dialog box, click Next.

EMC Solutions Enabler with SMI X64- Service List

12. Click Install to begin installing files to your selected folder.

EMC Solutions Enable with SMI X64 — Start Installation

13. When the Installation Program Completed dialog box opens, click Finish to complete thesetup.

EMC Solutions Enable with SMI X64 — Installation Program Complete

14. When the installation procedure is complete, update your environment variable for path toinclude the EMCSolutions Enabler installation directory, which by default is C:\Program Files\EMC\SYMCLI\bin, in order to run the command line utilities from any directory.

2. Add CLARiiON/VNX Disk Array to the Installed SMI-S Provider

1. Navigate to the C:\Program Files\EMC\SYMCLI\storbin and run TestSmiProvider.exe.

2. For connection type, type ssl

3. For Host, type enter

4. Repeat the operation for Port, Username, Password, Log output to console, Log output tofile, and Logfile path:

5. Type addsystype y (yes)type 1 (Default for CLARiiON/VNX)type xxx.xxx.xxx.xxx (SPA IP Address of the CLARiiON/VNX array)type xxx.xxx.xxx.xxx (SPB IP Address of the CLARiiON/VNX Array)

type entertype 2 type 2 type the username (type a user that has at least a read access on the CLARiiON/VNX Array) type the password (password of the above user)

then type enter

5. A message meaning that the CLARiiON/VNX Array has been added is displayed as shown onthe picture below

16Installing EMC SMI-S Provider

True

Sigh

t O

pera

tion

s M

anag

em

ent

- E

MC

Stor

age

Mon

itor

ing

Ver

sion

4.1

.06

3. Add a User to SMI-S provider

1. Access https://:5989/ecomconfig, where is either the IP address of thename of the SMI-S Provider host

2. Log in using the username admin and #1Password as password.

3. Click Add User and create a user with the role of Administrator. This newly createdusername can now be used to obtain access to the Array Provider.

4. Add authorization information

1. Shut down the EMC CIM Server (The service name is ECOM.exe and it displays as ECOM in theServices control panel.)

2. Use the SYMCLI symcfg command, as shown in the following syntax example, to add theusername and password for each CLARiiON storage processor: >symcfg authorization add -host HostName -username UserName -password PassWord

3. Add authorization for CLARiiON storage processor A with IP address , username clariionand password clarpass, using the following command: symcfg auth add -host 172.23.193.86 -username clariion -password clarpass

4. Then, repeat the operation with CLARiiON storage processor B

You must list the information for storage processor A first, then storage processor B. Anytime a locally-attached CLARiiON is added to the EMC SMI-S Provider, the EMC CIM Servermust first be shut down. Once shut down, the authorization information can be added asdescribed previously and the EMC CIM Server must be restarted.

5. Start EMC CIM Server.

The time set on the SMI-S Provider may dif fer f rom the time of the PATROL Agent. To ensure an accuratetime information, it is recommended to synchronize the SMI-S Provider time with the time set on thePATROL Agent.

Enabling Celerra SMI-S ProviderTo monitor EMC Celerra storage systems, the solution leverages the Celerra SMI-S Provider. ThisSMI-S provider is installed by default when the base NAS software is installed in the directory /celerra/wbem on the Control Station.

To enable the Celerra SMI-S Provider on the Control Station:

1. Uncomment the following lines in the nas_mcd.cfg file:

# daemon "cim server"

# executable "/celerra/wbem/bin/start_cim_server"

# optional no

# autorestart yes

# cmdline "/celerra/wbem"

# daemon "cim conf"

https://:5989/ecomconfig

17 Enabling Celerra SMI-S Provider

True

Sigh

t O

pera

tion

s M

anag

em

ent

- E

MC

Stor

age

Mon

itor

ing

Ver

sion

4.1

.06

# executable "/nas/sbin/dirsync"

# optional no

# autorestart yes

# cmdline "-all /celerra/wbem/conf/ /nas/site/ecom_config 360"

# daemon "SMISPlugin Log Trimmer"

# executable "/nas/sbin/log_trimmer"

# optional no

# autorestart yes

# ioaccess no

# cmdline "-n /nas/log/smis/SMISPlugin.log 1000 l 2 h t 4 y "

# daemon "SMIS securitylog.txt Log Trimmer"


# optional no

# autorestart yes

# ioaccess no

# cmdline "-n /nas/log/smis/securitylog.txt 1000 l 2 h t 4 y "

# daemon "SMIS HTTP_trace.log Log Trimmer"


# optional no

# autorestart yes

# ioaccess no

# cmdline "-n /nas/log/smis/HTTP_trace.log 1000 l 2 h t 4 y "

# daemon "SMIS cimomlog.txt Log Trimmer"


# optional no

# autorestart yes

# ioaccess no

# cmdline "-n /nas/log/smis/cimomlog.txt 1000 l 2 h t 4 y "

2. Restart the NAS services

/etc/rc.d/init.d/nas stop

/etc/rc.d/init.d/nas start

3. Start the CIM Server

Usage: start_cim_server

: /celerra/wbem

[root@emc-vnx ~]# /celerra/wbem/bin/start_cim_server /celerra/wbem

18Enabling Celerra SMI-S Provider

True

Sigh

t O

pera

tion

s M

anag

em

ent

- E

MC

Stor

age

Mon

itor

ing

Ver

sion

4.1

.06

Enabling StatisticsOn EMC CLARiiON and VNX storage systems, the statistics need to be enabled to allow TrueSightOperations Management - EMC Storage Monitoring to monitor performance.

Using Navisphere1. In Navisphere, enable Statistics logging:

Open Navisphere

Right-click the icon for the storage system

Click Properties.

Be sure SP A and SP B are in the Storage Processors section

Click the box for Statistics Logging under the Configuration section

2. For locally attached CLARiiONs, check if authorization info is present

3. Run the dv command from EMC TestSMIProvider. Make sure all arrays are discoveredwithout any errors

4. Make sure performance is turned on in the Profile for storage arrays

5. Make sure there are instances for the CIM_BlockStorageStatisticalData class:

Run Tek-Tools testProvider or EMC’s testSMIProvider

Type ein for command

Type CIM_BlockStorageStatisticalData for Class Name

If no instances are returned, reset EMC Provider

6. Once complete, resume steps 1-3.

If you are using a version older than SMIKit 6.4.2, the EMC SMI-S Provider does not recognize changes inthe array when a LUN or RAID Group is created or deleted from Navisphere. It is thus recommended toupgrade your EMC SMI-S Provider to version 6.4.2 or higher to benef it f rom the auto-synchronizationmechanism set by default to one hour after the last update. If you do not upgrade your EMC SMI-SProvider, you will have to run the refsys command from testsmiprovider each time you create or delete LUNor RAID groups f rom Navisphere.

19 Enabling Statistics

True

Sigh

t O

pera

tion

s M

anag

em

ent

- E

MC

Stor

age

Mon

itor

ing

Ver

sion

4.1

.06

Using Unisphere1. Log on to the Unisphere console with the administrator’s account

Logging on to the Unisphere Console

2. Select the array from the System List

Selecting the array from the System List

20Enabling Statistics

True

Sigh

t O

pera

tion

s M

anag

em

ent

- E

MC

Stor

age

Mon

itor

ing

Ver

sion

4.1

.06

3. Under System Management, click Properties

Enabling Statistics Logging

4. In the General tab:

Check the Enable Statistics Logging box

Click Apply

Click OK to finish.

Installing the Monitoring Solution

22

True

Sigh

t O

pera

tion

s M

anag

em

ent

- E

MC

Stor

age

Mon

itor

ing

Ver

sion

4.1

.06

Once the latest version of the solution has been loaded into Central Monitoring Administration,administrators can create all the installation packages required for their different operatingsystems and platforms and save them for later use in the Monitoring Installation Packages list.These packages can then be deployed to multiple computers. Administrators just have toconnect to TrueSight Operations Management from the server where they want to install thepackage, download it and launch the installation.

This section describes the different steps to follow to install EMC Storage Monitoring:

Importing EMC Storage Monitoring into Central Monitoring Administration

Creating the Installation Package

Downloading the Installation Package

Installing the Package

23

True

Sigh

t O

pera

tion

s M

anag

em

ent

- E

MC

Stor

age

Mon

itor

ing

Ver

sion

4.1

.06

Importing the Monitoring Solutioninto Central AdministrationThe TrueSight Central Monitoring Repository includes the current versions of TrueSightOperations Management - EMC Storage Monitoring that you can use with BMC TrueSight. If theversion available in the Repository does not correspond to the latest one, you will have tomanually import it:

1. Log on to the BMC TrueSight Operations Management Console.

2. Launch Central Monitoring Administration.

3. Click the Repository drawer and select Manage Repository.

4. Check that the version of the BMC component available is actually the latest one. If not,download the latest version corresponding to your operating system (Windows or UNIX/Linux) available on the Sentry Software Website.

5. From TrueSight Operations Management, click Import .

6. Select Single solution.

7. Browse to the .zip source file.

8. Click Import.

The selected archive file is imported to the repository.

http://www.sentrysoftware.net/Products/index.asp

24Importing the Monitoring Solution into CentralAdministration

True

Sigh

t O

pera

tion

s M

anag

em

ent

- E

MC

Stor

age

Mon

itor

ing

Ver

sion

4.1

.06

Creating the Installation PackageThe installation package to deploy to managed systems can be created directly from TrueSightOperations Management:

1. Log on to TrueSight Operations Management

2. Click the Repository drawer and select Deployable Package Repository.

3. Click Add .

4. Select the operating system and platform for which you want to create a package. Thecomponents available in the repository for the selected operating system and platform aredisplayed.

5. Select the Installation Package Component:

From the Available components list, select the relevant component.

From the Version list, select the latest version.

Click the right arrow button to move the component into the Selected Components list.By default, the appropriate BMC PATROL Agent for the operating system and platform thatyou chose is included in the Selected components list.

Click Next. The Add Component Installation Package wizard are displayed.

6. Go through the wizard and specify the required PATROL information. The InstallationPackage Details is displayed.

7. Verify that:

the operating system and platform are correct

the components that you want to include are listed in the Included Components list.

8. Provide the following information:

Name: Enter a unique name for the package.

(Optional) Description: Enter a description of the package. The description is displayed inthe Monitoring Installation Packages list on the Monitoring Repository window.

Format: Select a file compression format for the package.

9. Click Save Installation Package.

10. Click Close. The package is now available in the Monitoring Installation Packages list.

25 Creating the Installation Package

True

Sigh

t O

pera

tion

s M

anag

em

ent

- E

MC

Stor

age

Mon

itor

ing

Ver

sion

4.1

.06

Downloading the Installation PackageYou can download an installation package and install the components on one or more hosts. Theinstallation runs silently with the information entered during package creation.

RecommendationIf you defined the BMC TrueSight Integration Service variable for PATROL Agents in theinstallation package, ensure the agents are started in phases. Do not start newly deployedagents all at once. Start and configure monitoring for the agents in planned phases to reducethe performance impact on the Integration Service nodes and on the BMC TrueSight Serverassociated with the automatic workflow process.

1. Log on to TrueSight Operations Management from the computer on which the PATROL Agentis installed or to be installed.

2. Click the Repository drawer and select Deployable Package Repository.

3. (Optional) To filter the list of installation packages, select an operating system from the Filter by Operating System list.

4. Click the link for the installation package that you want to download.

5. Through the browser's download dialog box, save the installation package.

Installing the PackageThis chapter provides a step by step procedure to install a monitoring solution package:

1. From the computer on which you want to install the package, log on to TrueSight OperationsManagement.

2. (Optional) To filter the list of installation packages, select an operating system from the Filter by Operating System list.

3. Click the link for the installation package that you want to download.

4. Through the browser's download dialog box, save the installation package in a temporaryfile.

5. Extract the installation package that is appropriate for your operating system. The package isextracted to the bmc_products directory on the current host.

6. From the bmc_products directory, run the installation utility for your operating system:

(UNIX or Linux) RunSilentInstall.sh

(Microsoft Windows) RunSilentInstall.exe

The package is installed on the current host. If the package includes a BMC PATROL Agent, theagent sends a configuration request by passing its tags to Central Monitoring Administration, viathe Integration Service. Central Monitoring Administration evaluates policies that match thetags, determines the final configuration to be applied, and sends the configuration informationback to the agent. Monitoring is based on the configuration information received by the agent.

Configuring After Installation

27 Configuring Monitor Settings

True

Sigh

t O

pera

tion

s M

anag

em

ent

- E

MC

Stor

age

Mon

itor

ing

Ver

sion

4.1

.06

Configuring Monitor SettingsTo configure monitor settings:

1. Log on to Central Monitoring Administration.

2. Create a Monitoring Policy:

In the Navigation pane, click the Policies drawer.

Expand the Monitoring folder and select a policy view (e.g. All).

Click . The Monitoring Policy Configuration wizard is displayed.

Define the general policy details and select the agent. For more information, refer to theBMC TrueSight Operations Management Documentation.

Click Next to configure the monitor.

3. Click .

4. Specify the Monitoring Solution to be configured:

From the Monitoring Solution pull-down list, select EMC Storage.

From the Version menu, select the required version.

EMC Storage Configuration - Adding Monitor Types

28Configuring Monitor Settings

True

Sigh

t O

pera

tion

s M

anag

em

ent

- E

MC

Stor

age

Mon

itor

ing

Ver

sion

4.1

.06

5. Enter the Connection Settings to the EMC SMI-S Provider:

Hostname: hostname of the system where the EMC SMI-S Provider is running

Port Number: By default, the EMC SMI-S Provider runs on port 5989 when the encryptionoption is enabled, or on port 5988 when the encryption is disabled.

Encryption: Select this option to encrypt the connection.

Enter the WBEM Credentials that will be used to connect to the EMC SMI-S Provider.

EMC Storage Configuration - Global Settings

5. (Optional) Configure the following options:

In the Discovery Interval field, specify the frequency in minutes of the discovery process.By default, the solution runs a discovery every 60 minutes.

In the Polling Interval field, indicate how often new data is collected. By default, thepolling interval is set to 2 minutes.

Check the Disable Volumes Monitoring box if you want to limit the number of instancescreated and therefore reduce the system resource consumption. Discovery and collectrequests and operations will no longer be performed.

Specify the volumes to be excluded (Exclude Volumes field) or included (Keep OnlyVolumes field). You can either enter the volumes names or a regular expression.

EMC Storage Configuration - Additional Options

In the Discovery Timeout field, specify the number of minutes after which the discoveryshould be stopped. By default the discovery timeout is set to 6000 minutes. When thetimeout is reached, the Collection Status attribute of the EMC Disk Array KM monitor typeis set to 2 (Failure) and triggers an alert.

In the Collect Timeout field, specify the number of minutes after which the collect shouldbe stopped. By default the collect timeout is set to 6000 minutes. When the timeout is


True

Sigh

t O

pera

tion

s M

anag

em

ent

- E

MC

Stor

age

Mon

itor

ing

Ver

sion

4.1

.06

reached, the Collection Status attribute of the related instance of the EMC SMI-S Providermonitor type is set to 2 (Failure) and triggers an alert.

EMC Storage Configuration - Discovery and Collect Options

6. Click Add to List to save the new connection to the EMC SMI-S Provider.


True

Sigh

t O

pera

tion

s M

anag

em

ent

- E

MC

Stor

age

Mon

itor

ing

Ver

sion

4.1

.06

7. (Optional) Click the Advanced Settings button if you need to:

enable the debug mode

set advanced configuration variables

EMC Storage Configuration - Advanced Settings

8. (Optional) Click the Schedule button if you need to schedule automatic reports.

EMC Storage Configuration - Scheduling Automatic Reports

9. (Optional) Click the Alert Actions button if you need to indicate the specific actions to beexecuted when a storage problem is detected.

EMC Storage Configuration - Global Alert Settings

10. Click Add. If the monitor configuration has been successfully added, click Close.

11. Click Finish to save your monitoring policy.

Configuring Alert ActionsEMC Storage Monitoring allows you to configure specific alert actions to be executed when aproblem occurs:

1. Log on to Central Monitoring Administration.

2. Edit the Monitoring Policy that applies to the PATROL Agent for which you need to configurealert actions:



Select your policy and click .

Click the Monitor Configuration link.

Select the EMC Storage Monitor Type and click .


True

Sigh

t O

pera

tion

s M

anag

em

ent

- E

MC

Stor

age

Mon

itor

ing

Ver

sion

4.1

.06

3. In the Global Alert Settings section, click Alert Actions.

Configuring Alert Actions

4. Select the type of event you want the solution to perform Upon a Storage Problem:

A STD 41 PATROL Event

A Specific PATROL Event

No Event

These events are generated every time a threshold is exceeded. They contain a full Storage Health Reportdetailing the fault that has occurred.

5. (BPPM 9.5 and higher) Check the Enable Annotations option to make the solution annotatethe attribute’s graph with a comprehensive report of the problem.

6. Click Close to save your settings.

7. In the Add Monitor Types dialog box, click Update. If the monitor configuration has beensuccessfully added, click Close.

8. Click Finish to save your monitoring policy.

Enabling the Debug ModeWhen you encounter an issue and wish to report it to Sentry Software, you will be asked toenable the Debug Mode and provide the debug output to the Sentry Software support team.

To enable the debug mode1. Log on to Central Monitoring Administration.

2. Edit the Monitoring Policy that applies to the PATROL Agent for which you need to enablethe debug mode:







True

Sigh

t O

pera

tion

s M

anag

em

ent

- E

MC

Stor

age

Mon

itor

ing

Ver

sion

4.1

.06

3. Click the Advanced button.

Enabling the Debug Mode

4. Check the Enable Debug Mode option. The solution will store debug information in a log file.By default debug files are stored in the %PATROL_HOME%\log folder

5. In the Debug End Time field, enter the date and time at which the system must stop loggingdebug information. Required format: yyyy/mm/dd hh:mm:ss.


For the debug mode to be enabled, the Enable Debug Mode must be checked and the Debug End Timemust be properly set to a date and time in the future.


True

Sigh

t O

pera

tion

s M

anag

em

ent

- E

MC

Stor

age

Mon

itor

ing

Ver

sion

4.1

.06

Scheduling Automatic ReportsTrueSight Operations Management - EMC Storage Monitoring can automatically produce textreports about the monitored storage systems.

To schedule automatic reports1. Log on to Central Monitoring Administration.

2. Edit the Monitoring Policy that applies to the PATROL Agent for which to need to scheduleautomatic reports:






3. Click the Schedule button.

Scheduling automatic reports

4. In the Schedule section, indicate the time at which the report(s) must be generated.

5. Check the Activity report type to automatically generate the following reports:

Disk Array Activity: Reports on Read and Write Bytes for all monitored disk arrays

Controller Activity: Reports on Transfer Bytes for all monitored controllers

Fiber Port Activity: Reports on Transfer Bytes for all monitored fiber ports

Storage Pool Activity: Reports on Read and Write Bytes for all monitored storage pools

Volume Activity: Reports on Read and Write Bytes for all monitored volumes

Disk Group Activity: Reports on Read and Write Bytes for all monitored disk groups

Disk Activity: Reports on Read and Write Bytes for all monitored disk


True

Sigh

t O

pera

tion

s M

anag

em

ent

- E

MC

Stor

age

Mon

itor

ing

Ver

sion

4.1

.06

6. Check LUNs Mapping Table to automatically generate a mapping table of LUNs to hosts. The.csv file generated for this report consists in the following comma-separated data: Array,Hostname, Host, WWN/IQN, LUN, FC Ports, Size and Status.


The generated file(s) are time-stamped and stored in %PATROL_HOME%\log as csv files for thespecific time set through the History Retention Period attribute.

Updating a policy that set the scheduling options of a report purges the report configuration variablesand stops the report process

The history retention period can be set f rom the PATROL Console or f rom the PATROL Agent using aconf iguration variable. The default collection (retention) period is one day. Whenever a stored attributevalue exceeds its retention period, it is automatically deleted from the attribute history f ile. Refer to BMCdocumentation for details.

Setting Advanced Configuration VariablesAdvanced configuration variables are used to manually set variables that are normally notavailable through the standard interface.

These variables should only be set when instructed so by Sentry Software Support.

To configure a variable1. Log on to Central Monitoring Administration.

2. Edit the Monitoring Policy that applies to the PATROL Agent for which to need to configurevariables:







True

Sigh

t O

pera

tion

s M

anag

em

ent

- E

MC

Stor

age

Mon

itor

ing

Ver

sion

4.1

.06

3. Click the Advanced button.

Configuring variables

4. In the Configuration Variables section, enter the configuration variables you need toconfigure and enter the value to be set:

The Name field is case sensitive.

Variables DefaultValue

Description

collectionHubHeapSizeMax

1024 Maximum heap size in megabytes allocated to the Java Collection Hub.


True

Sigh

t O

pera

tion

s M

anag

em

ent

- E

MC

Stor

age

Mon

itor

ing

Ver

sion

4.1

.06


Description

collectionHubHeapSizeMin

None Minimum heap size in megabytes allocated to Java Collection Hub.

collectionHubOverrideJavaCommandLine

None Command line used by the monitoring solution to launch the JavaCollection Hub. This variable should only be set if instructed by SentrySupport.

defaultReinitializationOptions

None List of default options to be executed by TrueSight OperationsManagement - EMC Storage Monitoring on reinitialization.

resetThresholds

resetThresholdManagementMode

resetAlertActions

resetOtherAlertSettings

resetDebugMode

resetRemovedPausedObjectList

resetReport

resetSecuritySettings

resetJavaSettings

Insert a colon “;” between the variable and its value: “resetThresholds;1”;and if you enter multiple variables, they need to be separated by acarriage return.Example: “resetThresholds;1” will display the remove thresholds optionselected by default in the Reinitialize KM wizard.

disableJRECheck 0 = JREvalidationtestsenabled

When set to 1, disable the validation tests of the JRE used by themonitoring solution to run Java code. This can be used to force the KM touse a non-Sun or non-Oracle JRE.

disablePslExecuteBugWorkaround

0 =activated

When set to ‘1’, deactivates the workaround in the monitoring solution fora bug in the PslExecute() PSL function. If the product detects that the version of the PATROL Agent is affected bythe PslExecute() bug, it uses an alternate technique to createasynchronous threads with the event_trigger() function and the RemPslstandard event. The disablePslExecuteBugWorkaround variable disablesthis workaround.

forceClassicConfigMode

0 =disabled

When the product is used with BMC TrueSight Operations Management,all the KM configuration menus are disabled in the PATROL Consoles. Toenable them, set the forceClassicConfigMode variable to 1.

javaPassword None Password associated to the javaUsername variable.

javaPath None Path to the folder containing the Java executable used by the CollectionHub. Path to the folder containing the Java executable used by theCollection Hub.

javaUsername None Username used to launch the Java Collection Hub.

pausedObjectList n/a List of the PATROL object path of the paused objects. (i.e. for which nocollection will be performed).


True

Sigh

t O

pera

tion

s M

anag

em

ent

- E

MC

Stor

age

Mon

itor

ing

Ver

sion

4.1

.06


Description

psCommand n/a Command used on UNIX/Linux systems to retrieve the list of the currentlyrunning processes.Note: This command is used for debug purpose.

removedObjectList

n/a List of instances that have been removed from the monitoring environmentthrough the Remove KM Command.

retryDiscoveryAfterNTimes

5 To specify the maximum number of retries when the discovery fails.

startupDelay 0 second To specify the number of seconds that TrueSight Operations Management -EMC Storage Monitoring will wait before starting its discovery. Thisvariable may be useful on fast booting computers where the EMC SMI-SProvider starts after the monitoring solution and triggers an alert.

5. Click Add to List.


You can easily modify or remove a variable by selecting it in the list and clicking either the Modify Selection or the Remove from List buttons.

Monitoring your StorageEnvironment

39

True

Sigh

t O

pera

tion

s M

anag

em

ent

- E

MC

Stor

age

Mon

itor

ing

Ver

sion

4.1

.06

The BMC TrueSight Operations Management platform, combined with the powerful monitoringfeatures of EMC Storage Monitoring, provides you with a visual representation of the monitoredresources in your environment to give you a full picture of your SAN. The solution proactivelydetects, automatically predicts, and resolves IT performance issues and sub-optimalconfigurations before users and services are negatively impacted. Integrated as a native modulefor BMC TrueSight Operations Management, EMC Storage Monitoring monitors the physicalaspects your entire EMC environment. It reports hardware failures and monitors keyperformance metrics. It helps you diagnose any availability issue in the SAN, and ensuresmaximum data protection by monitoring a wide range of critical components.

Viewing the Overall Activity of a Device

The BMC TrueSight Operations Management Monitoring menu gives you access to variousoptions for viewing your monitored environment: Applications, Devices, Events, Groups. Thischapter focuses on the Devices page that displays information about the EMC devices thatTrueSight Operations Management - EMC Storage Monitoring monitors.

Log on to the BMC TrueSight Operations Management console and select Monitoring > Devices toaccess basic information for each Monitor associated with a monitored device.

Devices Page

The Devices page displays information about the devices that EMC Storage Monitoring monitorsand a view of the overall health of the system.

40

True

Sigh

t O

pera

tion

s M

anag

em

ent

- E

MC

Stor

age

Mon

itor

ing

Ver

sion

4.1

.06

To drill down and view a specific device details, click the device name or the events count.

Device name: Displays the Monitors tab in the Device Details page.

Events count: Displays the Events tab in the Device Details page.

Device Details

The Device Details page displays the device name, type, DNS name, IP address, and sourcename. The event status and severity matrix displays the number of events in each status andseverity.

Device Monitors

This page displays all the monitors that are associated with the device. The action menu allowsyou to change and sort the view. In the tile view, you can show or hide the monitor type andsource name. In the Table View, you can expand the monitor rows to drill down into the devicecomponents.

41

True

Sigh

t O

pera

tion

s M

anag

em

ent

- E

MC

Stor

age

Mon

itor

ing

Ver

sion

4.1

.06

Device Events

This page displays all the events that are associated with the device. By default, events ofCritical, Major, Minor, Warning, and Information severity and Open, Acknowledged, andAssigned status are displayed. To view events of a specific status and severity, click theappropriate event count in the events matrix.

Refer to the BMC documentation for detailed information about the BMC TrueSight OperationsManagementfeatures and options.

https://docs.bmc.com/docs/display/TSPS101/Home

42

True

Sigh

t O

pera

tion

s M

anag

em

ent

- E

MC

Stor

age

Mon

itor

ing

Ver

sion

4.1

.06

Creating Consolidated Data Viewswith DashboardsBMC TrueSight Operations Management provides dashboards to create consolidated andcustomized views of your monitored IT environment. Dashboards are build from dashlettemplates. Once you have selected the dashlet that corresponds to the type of view you wish tocreate, you can access a specific type of data and present it graphically.

TrueSight Operations Management - EMC Storage Monitoring monitors availability, capacity, andperformance for EMC disk arrays. It makes this data available to you through different dashletsfor you to create a clear view of the performance and status of your storage environment withina private or shared dashboard. The product leverages the BMC TrueSight OperationsManagement unified features and capabilities to offer you a deep visibility into over 200 keymetrics.

When a dashlet in the dashboard identif ies a problem, it also acts as an access point to investigate andtroubleshoot the root cause.

This chapter explains how to create consolidated views for some of the most critical elements ofyour EMC environment. Dashboards report on critical aspects of your EMC storage systems, andconsolidate and normalize information from a variety of sources. While saving you considerabletime and effort, a unified view can help you rapidly and proactively detect poor storageperformance and hardware failures.

TipOnce you have created a dashboard, you may want to use its settings to create anotherdashboard f or a dif f erent device. To do so, copy the dashboard f rom the Dashboards page:1. Click My Dashboards or Shared Dashboards.

2. In the action menu to the lef t of the dashboard name, select Copy Dashboard.

3. The new dashboard appears in the My Dashboards list as Copy of .

The following topics describe how to create dashboards for:

Detecting High Processor Utilization

Diagnosing a Bad Disk Layout

Diagnosing Slow Volumes

Monitoring Hardware Components

Reclaiming Space of Unused Volumes

Use cases were performed with BMC TrueSight Operations Management v.10.1.

43 Creating Consolidated Data Views withDashboards

True

Sigh

t O

pera

tion

s M

anag

em

ent

- E

MC

Stor

age

Mon

itor

ing

Ver

sion

4.1

.06

Detecting High Processor UtilizationDetecting a high processor utilization is crucial to prevent controller to overload and causecritical performance degradations. To detect high processor utilization, you need to compare theactual processor utilization and the overall device throughput to determine which controller mayconstitute a bottleneck.

To compare the utilization of processors, you will need to create a simple two-columndashboard. Dashboards allow you to gather specific types of data and display them in aconsolidated graphical format. For detailed information about dashboards options and features,refer to the BMC documentation.

To Detect High Processor Utilization1. Login to your BMC TrueSight Operations Management console.

2. Select Dashboards from the navigation pane.

3. In the Dashboards page, click Add Dashboard or select Add Dashboard from the dashboard

action menu .

https://docs.bmc.com/docs/display/TSPS101/Getting+started+with+dashboards

44Creating Consolidated Data Views withDashboards

True

Sigh

t O

pera

tion

s M

anag

em

ent

- E

MC

Stor

age

Mon

itor

ing

Ver

sion

4.1

.06

4. Enter a Title for your dashboard and configure a Global Filter, if needed.

5. Click Add Dashlet to open the dashlet library for the first column of the row.

6. From the dashlet library, select the Device Performance template, and then click Close.

7. Select Configure Dashlet by clicking the button.

8. In the panel of input fields and options that opens below the dashboard, enter a Title for thedashlet and specify a Refresh Rate (default is 5 minutes).

9. Select the EMC storage device for which you want to compare processors utilization.

10. Select the Processor Utilization and the Transfer Byte Rate parameters for the firstcontroller, and click Apply.


True

Sigh

t O

pera

tion

s M

anag

em

ent

- E

MC

Stor

age

Mon

itor

ing

Ver

sion

4.1

.06

Tip

To quickly retrieve a component or a parameter, enter its name in the Search Parameters f ieldand click Search.

11. Repeat this operation in the next column of the dashboard for another controller and click Save.

12. The dashboard is completed and shows the Processor Utilization and the Transfer Byte Ratefor both controllers.

This dashboard allows you to easily compare the Processor Utilization and Transfer Byte Ratesfor two controllers. Make sure that the Processor Utilization is lower than 80%. A processorutilization over 80% highlights a potential overloaded situation and indicates that the controllermay constitutes a bottleneck for the storage system.

Verify the Transfer Byte Rate of your controllers. If its value stays low – while the overallprocessor utilization is high – it indicates that the node is performing "non productive" tasks. Itthen may become critical to determine the source of activity that generates the high processorutilization.

Diagnosing a Bad Disk LayoutA non-optimal physical disk layout can cause one single physical disk to become the bottleneckof a SAN. To verify that the amount of data being read/written on a physical disk is well-balancedover time across all physical disks, you need to compare the throughput of read/write data foreach physical disk in your EMC storage systems.

To compare the I/Os of physical disks, you will need to create a simple one-row dashboard.Dashboards allow you to gather specific types of data and display them in a consolidatedgraphical format. For detailed information about dashboards options and features, refer to the BMC documentation.



True

Sigh

t O

pera

tion

s M

anag

em

ent

- E

MC

Stor

age

Mon

itor

ing

Ver

sion

4.1

.06

To Diagnose a Bad Disk Layout1. Login to your BMC TrueSight Operations Management console.



action menu .





True

Sigh

t O

pera

tion

s M

anag

em

ent

- E

MC

Stor

age

Mon

itor

ing

Ver

sion

4.1

.06



9. Select the EMC storage device for which you to compare physical disks I/Os.

10. Select the Read Byte Rate and Write Byte Rate parameters for the first physical disk, andclick Apply.

Tip


11. Repeat this operation in the next column(s) of the dashboard with other physical disks andclick Save.

12. The dashboard is completed and shows the Read Byte Rate and Write Byte Rate for theselected physical disks.

Verify that the I/Os are well-balanced across all physical disks. Make sure that the Read ByteRate and Write Byte Rate of all the physical disks have similar average values.


True

Sigh

t O

pera

tion

s M

anag

em

ent

- E

MC

Stor

age

Mon

itor

ing

Ver

sion

4.1

.06

Diagnosing Slow VolumesWhen servers are experiencing slow I/Os performance, you may want to verify the actualresponse time of the volumes the server is relying on. The response time represents the averagetime it takes to complete the read/write operations on a volume during the collection interval.Typically, the average response time is below 10 milliseconds. You may also want to comparethis value with other volumes response time to find out if they have relatively similarthroughput or if one server is really getting worse I/O performance than another.

The industry common guidelines in terms of response time are:

Less than 10 ms Very good

Between 10 – 20 ms OK

Between 20 – 50 ms Slow, needs attention

Greater than 50 ms I/O bottleneck

To identify slow volumes, you will need to create a simple one-row dashboard. Dashboardsallow you to gather specific types of data and display them in a consolidated graphical format.For detailed information about dashboards options and features, refer to the BMCdocumentation.

To Diagnose a Slow Volume1. Login to your BMC TrueSight Operations Management console.



action menu .

https://docs.bmc.com/docs/display/TSPS101/Getting+started+with+dashboardshttps://docs.bmc.com/docs/display/TSPS101/Getting+started+with+dashboards


True

Sigh

t O

pera

tion

s M

anag

em

ent

- E

MC

Stor

age

Mon

itor

ing

Ver

sion

4.1

.06






9. Select the EMC storage device for which you to compare physical disks I/Os.

10. Select the Response Time for the first volume, and click Apply.


True

Sigh

t O

pera

tion

s M

anag

em

ent

- E

MC

Stor

age

Mon

itor

ing

Ver

sion

4.1

.06

Tip


11. Repeat this operation in the next columns of the dashboard for other volumes and click Save.

12. The dashboard is completed and shows the Response Time for all the selected volumes.

If the response time is high, you will need to check the amount of data that is written and readon this volume. The bad performance may simply be due to an abnormally large amount of datato process.


True

Sigh

t O

pera

tion

s M

anag

em

ent

- E

MC

Stor

age

Mon

itor

ing

Ver

sion

4.1

.06

Monitoring Hardware ComponentsHardware failures are responsible for approximately half of IT system outages. Left unchecked,resource consumption make identifying issues (battery run downs, excessive heat, powerfluctuations, etc.) challenging. Monitoring hardware health can help minimize server andapplication downtime and reduce business risks.

To diagnose and predict hardware components failures, you will need to create a three-rowdashboard that reports on the elements that are most likely to fail in a storage system. This topicillustrates how to monitor batteries, fans, and power supplies for two storage systems.Dashboards allows you to gather specific types of data and display them in a consolidatedgraphical format. For detailed information about dashboards options and features, refer to the BMC documentation.

To Monitor Hardware Components1. Login to your BMC TrueSight Operations Management console.



action menu .



True

Sigh

t O

pera

tion

s M

anag

em

ent

- E

MC

Stor

age

Mon

itor

ing

Ver

sion

4.1

.06






9. Select the EMC storage device for which you to monitor hardware components.

10. Select the Status parameter of the batteries of the storage system and click Apply.Monitoring storage systems' batteries can greatly reduce the risk of unplanned downtime byproviding immediate notification of detected faults. It also helps planning batteryreplacement in a properly timed and budgeted manner.


True

Sigh

t O

pera

tion

s M

anag

em

ent

- E

MC

Stor

age

Mon

itor

ing

Ver

sion

4.1

.06

Tip


11. Repeat this operation in the second column of the dashboard for the fans.Even though data centers and servers are cooled with air conditioning and fans, computingsystems may be overheated. The temperature of the interior of the case of a storage systemis controlled with fans. To prevent ambient temperature to get too high, you need to closelymonitor the fan sensors to ensure the component is properly working:

Select the Status parameters of the fans of the storage system and click Apply.

A degraded fan should be replaced immediately.

12. Finally, configure the dashlet of the third column of the dashboard to monitor the storagesystem power supply.After hard drives, the power supply is the device that is most likely to fail. The properoperation of this device highly depends on the quality of the data center electricaldistribution. Indeed, voltage fluctuations are detrimental to power supplies: they canshorten their life span or impair them.

Select the Status parameters of the power supplies of the storage system and clickApply.


True

Sigh

t O

pera

tion

s M

anag

em

ent

- E

MC

Stor

age

Mon

itor

ing

Ver

sion

4.1

.06

13. The dashboard is completed and shows the status of batteries, fans and power supplies ofthe storage system.


True

Sigh

t O

pera

tion

s M

anag

em

ent

- E

MC

Stor

age

Mon

itor

ing

Ver

sion

4.1

.06

Reclaiming Space of Unused VolumesOver time, as servers connected to a SAN get decommissioned, you may find an increasingnumber of volumes that are no longer used by any server. These LUNs, while unused, still occupydisk space in the disk array. Being able to identify such volumes and reclaim the disk spaceuselessly consumed by these devices will help you avoid unnecessary upgrades and extensionsof your devices.

To identify which volume is the less used, you will need to create a simple one-row dashboard.Dashboards allow you to gather specific types of data and display them in a consolidatedgraphical format. For detailed information about dashboards options and features, refer to the BMC documentation

To Reclaim Space from Unused Volumes1. Login to your BMC TrueSight Operations Management console.



action menu .

4. Enter a Title for your dashboard and configure a Global Filter, if needed


6. From the dashlet library, select the Monitors - Top/Bottom Performers template.



9. Select the Monitor Type for which you want to create a graph.

10. Configure the graph parameters:

In the Type field, select Top N Graph,



True

Sigh

t O

pera

tion

s M

anag

em

ent

- E

MC

Stor

age

Mon

itor

ing

Ver

sion

4.1

.06

In the Number of Bars field, select the number of volumes for which you need to compareactivity (default is 10),

11. Set the Refresh Rate.

12. Select the Time Since Last Activity parameter, and click Apply.

13. The dashboard is completed and shows the top x volumes with the higher number of days ofinactivity. Pass the mouse over a bar to view the average, high and low values for a volume.

Storage space in volumes with a high Time Since Last Activity value can be reclaimed. The freedstorage space is then available for other file systems created in a given storage pool.

Reference Guide

58

True

Sigh

t O

pera

tion

s M

anag

em

ent

- E

MC

Stor

age

Mon

itor

ing

Ver

sion

4.1

.06

Introduction

This chapter provides statistical information about resources, operating status, andperformances managed by the TrueSight Operations Management - EMC Storage Monitoring. Itcontains tables describing the attributes used in the monitoring solution, grouped by MonitorTypes, and provides a brief description of each attribute and its default settings.

Baselines and Key Performance Indicators

Some attributes are identified by default as Key Performance Indicators (KPIs) and thereforeautomatically included in the base lining calculation. To learn more about auto baselining andKPIs, please refer to the Managing Baselines and Key Performance Indicators chapter.

In this guide, attributes flagged as KPIs and included by default in the baseline calculationprocess are respectively identified by the following icons:

KPI

59

True

Sigh

t O

pera

tion

s M

anag

em

ent

- E

MC

Stor

age

Mon

itor

ing

Ver

sion

4.1

.06

EMC Disk ArrayAttributes

Name Description Units RecommendedAlert Conditions

Attribute Type

AvailableCapacity

Number of terabytes available in thearray (available capacity in storagepools plus the total space availablefor storage pool creation).

Terabytes (TB)

None Statistics

Operation Rate* Total number of operations persecond.

operations/s

None Statistics

Port Count Number of ports in the disk array. ports None Statistics

Read Byte Rate Bytes read per second to the arraysince the last collect.

Megabytes persecond(MB/s)

None Statistics

Read OperationRate

Number of read operations persecond.

operations/s

None Statistics

Spare Disk Count Number of spare disk available inthe array.

disks Warning = 0 Statistics

Status Status of the disk array. {0=OK;1 =Degraded; 2 =Failed}

Warning = 1Alarm = 2

Availability

SubscribedCapacity

Number of terabytes reserved in thearray .

Terabytes (TB)

None Statistics

Transfer ByteRate*

Total bytes transferred per second(sent and received).


None Statistics

Write Byte Rate Bytes written per second to the arraysince the last collect.


None Statistics

Write OperationRate

Number of write operations persecond.

operations/s

None Statistics

* Attributes marked with an asterisk are used by default when visualizing the corresponding monitor instance inTrueSight Operations Management.

For detailed information about KPI, see Managing Baselines and Key Performance Indicators.

60EMC Disk Array

True

Sigh

t O

pera

tion

s M

anag

em

ent

- E

MC

Stor

age

Mon

itor

ing

Ver

sion

4.1

.06

EMC Disk Array KMAttributes


Attribute Type

Collection Status Status of the collection. {0 = OK;1 =Degraded; 2 =Failed}

None Collection Status

EMC BatteryAttributes


Attribute Type

Present Indicates whether the device is present ornot since the last discovery.

{0 = No; 1= Yes}

Warning = 0 Availability

Status* Status of the device. {0=OK; 1 =Degraded;2 =Failed}


Availability


61 EMC Battery

True

Sigh

t O

pera

tion

s M

anag

em

ent

- E

MC

Stor

age

Mon

itor

ing

Ver

sion

4.1

.06

EMC CIFS ServerAttributes

This Monitor type is only available for EMC Celerra storage systems


Attribute Type

Status Status of the device. {0=OK; 1 =Degraded;2 =Failed}


Availability


62EMC CIFS Server

True

Sigh

t O

pera

tion

s M

anag

em

ent

- E

MC

Stor

age

Mon

itor

ing

Ver

sion

4.1

.06

EMC ControllerAttributes

Name Description Units RecommendedAlertConditions

Attribute Type

Cache DirtyPagesPercentage

Percentage of dirty pages currently incache, that is, pages that have beenmodified in the SP’s write cache, but thathave not yet been written to disk. A highpercentage of dirty pages means the cacheis handling many write requests.

Note: This attribute is not available onSymmetrix Vmax devices.

Percentage(%)

None Statistics

Cache Hit Ratio Percentage of requests that aresuccessfully served by a cache.

Note: This attribute is not available onCLARiiON devices.

Percentage(%)

None Statistics

OperationRate*

Total number of operations per second. Operations/s

None Statistics


{0 = No; 1 =Yes}


ProcessorUtilization*

Utilization of the processor.

Note: This attribute is not available onCLARiiON devices.

Percentage(%)

Warning = 80% (for twoconsecutivecollects)Alarm = 90 %

Statistics

Read OperationRate

Number of read operations per second. operations/s

None Statistics

Read OperationPercentage

Percentage of read operations. Percentage(%)

None Statistics

Response Time Average response time for all operations.Note: A number of 10 (or less) collected I/Osbetween two data collects being insuf f icientto accurately report on response time, EMCStorage Monitoring may automatically setsthis attribute to 0 to avoid triggeringirrelevant alarms.


Milliseconds (ms)

Warning = 10ms (twoconsecutivetimes)Alarm = 100ms

ResponseTime

63 EMC Controller

True

Sigh

t O

pera

tion

s M

anag

em

ent

- E

MC

Stor

age

Mon

itor

ing

Ver

sion

4.1

.06

Name Description Units RecommendedAlertConditions

Attribute Type

Status Status of the controller. {0=OK; 1 =Degraded;2 = Failed}


Availability

Transfer ByteRate*

Count of data transferred per second. Megabytesper second(MB/s)

None Statistics

Write FlushByte Rate

Cumulative count of write cache flushedper second.


Megabytesper second(MB/s)

None Statistics

WriteOperation Rate

Number of write operations per second. operations/s

None Statistics

WriteOperationsPercentage

Percentage of written operations. Percentage(%)

None Statistics

For detailed information about KPI, see Managing Baselines and Key Performance Indicators.


64EMC Controller

True

Sigh

t O

pera

tion

s M

anag

em

ent

- E

MC

Stor

age

Mon

itor

ing

Ver

sion

4.1

.06

EMC Control StationAttributes



Attribute Type


{0 = No; 1= Yes}




Availability


65 EMC Control Station

True

Sigh

t O

pera

tion

s M

anag

em

ent

- E

MC

Stor

age

Mon

itor

ing

Ver

sion

4.1

.06

EMC Data MoverAttributes



Attribute Type


{0 = No; 1= Yes}




Availability


66EMC Data Mover

True

Sigh

t O

pera

tion

s M

anag

em

ent

- E

MC

Stor

age

Mon

itor

ing

Ver

sion

4.1

.06

EMC Disk GroupAttributes


Attribute Type

ConsumedCapacityPercentage

Percentage of the disk group that is actuallyallocated or reserved.

Percentage (%)

None Statistics

ConsumedCapacity

Number of bytes actually consumed in thedisk group.

Terabytes(TB)

None Statistics

Oversubscription Situation*

This metric reports an oversubscription situation,that is when:

1. The disk group is configured for thin provisioning

2. The disk group is oversubscribed, i.e. the totaldisk space visible to the hosts (subscribers) isgreater than its actual capacity (this situation isnormal for a thin pool since it is its very purpose)

3. The storage actual consumed capacity is higherthan 75%

{0 = No; 1= Yes}

Alarm = 1 Statistics

Read Byte Rate Bytes read per second from the disk groupsince the last collect.


None Statistics

Spare DiskCount

Number of spare disks available in thegroup.

disks Warning = 0 Statistics

SubscribedCapacityPercentage

Percentage of the disk group that issubscribed.

Note: This attribute can exceed 100 % for thinprovisioned storage pools.

Percentage (%)

None Statistics

SubscribedCapacity

Total host visible capacity. Terabytes(TB)

None Statistics

Transfer ByteRate*

Total bytes transferred per second (sentand received).


None Statistics

Write ByteRate

Bytes written per second to the disk groupsince the last collect.


None Statistics


67 EMC Disk Group

True

Sigh

t O

pera

tion

s M

anag

em

ent

- E

MC

Stor

age

Mon

itor

ing

Ver

sion

4.1

.06

EMC DM Ethernet PortAttributes



Attribute Type


{0 = No; 1= Yes}




Availability


68EMC DM Ethernet Port

True

Sigh

t O

pera

tion

s M

anag

em

ent

- E

MC

Stor

age

Mon

itor

ing

Ver

sion

4.1

.06

EMC Ethernet PortAttributes


Attribute Type


{0 = No; 1= Yes}




Availability


69 EMC Ethernet Port

True

Sigh

t O

pera

tion

s M

anag

em

ent

- E

MC

Stor

age

Mon

itor

ing

Ver

sion

4.1

.06

EMC FanAttributes

Name Description

Documents

TrueSight Operations Management - EMC Storage Monitoring v4.1 2.0.00/Documentation/487686... · Snippet source Customer_Support_2015.xml not found! 3 TrueSight Operations Management