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TRIUM P3004 User Manual

Trium P3004 User Guide

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Page 1: Trium P3004 User Guide

TRIUM P3004User Manual

Page 2: Trium P3004 User Guide

Trium P3004 User Manual

Page 3: Trium P3004 User Guide

TRIUM P3004’s User Manual

Page 4: Trium P3004 User Guide

Preface

i

Preface We sincerely appreciate your choice to purchase Trium products. Trium Security operates on the principle that our customers deserve strong, reliable security products with an emphasis on value. This is the user and installation guide for the Trium-P (3004) Legacy Series embedded DVR. Please read this manual carefully before you begin using the DVR. We recommend retaining this manual in a location that can be easily located by the operator of the system. Copyright© Win4NET, Trium. No reproduction of any part may take place without the written permission of Win4NET in accordance with copyright policy. Win4NET building, 1027-5, Hogye-dong, Dongan-gu,Anyang-si, Gyeonggi-do, South Korea. Trium P 3004 is Win4net's trade mark. Certifications CE, FCC, MIC The logo of the Trium P3004 and that of Trium is a trademark of Win4net company limited. Ethernet is a trade mark of Xerox corporation. Microsoft, MS -DOS, the Windows logo, Windows and Windows NT. used in the USA and other countries is a trade mark of Microsoft corporation.

The manufacturer, importer and agent shall not be responsible for accidental damage - including injury - and other damage caused by inappropriate use or operation of this product.

This manual has been made for use with the Trium-P 3004.

Win4Net (Trium) does its best to provide accurate information but cannot be held responsible for typos or mistakes. Information contained in this document is subject to change without prior notice.

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TRIUM P3004’s User Manual This is an operating manual for use with the Trium P3004 product. All graphical and technical descriptions are given on the basis of Trium P3004.

Caution We strongly recommend that users read all safety cautions carefully before operating the product, and operate the product appropriately. Since the indicated cautions contain critical safety information, they must be fully complied with.

Danger

Risk of death or serious injury. This is the highest priority danger warning..

Warning

Risk of serious or lesser degree of injury. May also cause damage to the product or to property..

Caution

Risk of minor injury or damage.

Important

Requirements or limitations regarding operation. Users are recommended to read the relevant details carefully so as to operate the product properly and without harm.

The above cautions indicate the degree of damage/injury that may occur due to inappropriate use of the Trium P3004.

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Caution

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Danger Non-compliance may result in death or serious injury. The highest degree of urgency.

Please connect the power cord only to the type of AC outlet indicated in the manual or product

specification. If connected to other types of power outlet, fire and electric shock may result.

Do not expose the product to moisture and dampness. Doing so may result in fire and electric shock.

Do not place heavy objects on top of the power cord. Damage to the power cord may result in fire and electric shock.

Do not place containers with liquid or small metal objects on top of the product. Liquid or small metal objects getting into the unit may lead to fire and electric shock.

Do not score, bend, twist, pull or heat the power cord. Damage to the power cord may lead to fire and electric shock.

Do not remove the top casing of the product. Doing so may result in electric shock. If internal examination and maintenance are deemed necessary, contact the authorized system vendors or installers.

Do not modify the product in any way. Doing so may lead to fire and electric shock..

In case of lightning, immediately turn off the power switch and remove the power cord from the power outlet. Failure to do so may result in fire and electric shock

Please use only the power cord supplied with the product. Use of other power cords may result in fire and electric shock.

In case of smoke or burning odor, immediately turn off the power switch and remove the power cord from the power outlet. Continued operation of the product may result in fire and electric shock. Always request maintenance service from the authorized system vendors or installers.

If the product is dropped or damaged, turn off the power switch and remove the power cord from the power outlet. Continued operation of the product may result in fire and electric shock.

Users should request maintenance service from the authorized system vendors or installers.

Do not touch the product with wet hands. Doing so may result in electric shock.

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Warning Non-compliance may result in a serious or lesser degree of injury. It may also cause damage to the product or to property.

Do not leave the power cord or other cables in passageways or walkways. Passers-by may trip and

fall.

Avoid contact with water or beverages. Contact with water or beverages may result in damage that cannot be repaired.

In case of lightning, immediately turn off the power switch and remove the power cord from the power outlet. The product may otherwise be damaged.

Excessive current from the product and the camera may result in an electric shock. Connect the power cord to an external device only when the products themselves are disconnected from their power supply.

Caution

Non-compliance may result in minor injury or damage.

If a foreign substance is stuck to the product, remove it using a soft cloth or tissue. Do not use

chemical agents (thinner, solvent, etc.) to remove the substance.

Do not operate or store the product in the following places:

-An area that is either too cold or too hot.

- An area of high humidity, or in front of an air-conditioner, or in places subject to sudden temperature changes.

-An area where there is excessive dust.

- Areas where heat from the product cannot be emitted through both of the product's side ventilation openings.

Do not place credit cards/telephone cards/bank account books/tickets and other objects with magnetic properties near the product.

Static electricity may cause damage to the internal parts of the product. Please remove static electricity from your body before touching the rear panel and internal electronic parts of the product.

If this product is damaged beyond repair or reaches its maximum service life, dispose of it in compliance with local laws and regulations regarding the disposal of lead and plastic waste.

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Important

Denotes requirements and limitations in operation. Users are recommended to read the relevant details carefully so as to operate the product properly and without harm.

The product may not work properly if the power source is unstable or/and if electric shock occurs. Make sure the correct rated power is available.

The product is designed to be proof against electric power failures; however, damage may occur as a result of power failure. Current data may be damaged or data might not be recorded. Make sure to use an Uninterruptible Power Supply (UPS).

Since the product is designed to record video data on the hard disk, an error in the hard disk or other miscellaneous errors might prevent the product from recording properly. Periodic maintenance is required for proper operation of the product

The product is designed for users to configure their own interface. However a user configuration error could lead to operation malfunction. This product should be set up by certified installers only.

Since the product is connected - and tightly coupled - to exterior accessories (camera, sensor, LAN, Hard Disk, etc.), there is a risk of malfunction from external causes. Ensure periodic maintenance by the certified installers

In this product, 1 Kbyte equals 1,024 bytes, 1 Mbyte equals 1,024,000 bytes and 1 Gbyte equals 1,024,000,000 bytes.

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Table of contents

Preface ...................................................................................................................................... i

Copyright / Certifications / Registered Trademark / Terms of Use.......................................... i

TRIUM P3004's User Manual ................................................................................................. ii

Caution .................................................................................................................................... ii

Table of contents .................................................................................................................... vi

Chapter 1 Introduction and Installation of TRIUM P3004 ............................................ 1-1

1. About the TRIUM P3004 ................................................................................. 1-3

2. TRIUM P3004's system connection diagram ................................................... 1-4

3. Confirmation of contests .................................................................................. 1-5

4. Before starting installation Please check to make sure the following stes are

follosed ............................................................................................................ 1-6

(1) System configuration ........................................................................................ 1-6

(2) Specification ..................................................................................................... 1-7

5. Basic Installation ................................................................................................ 1-8

(1) Trium P3004 I/O connections panel ............................................................... 1-8

(2) Installation ........................................................................................................ 1-9

(3) Replacement the CMOS battery ................................................................... 1-13

Chapter 2 Using the TRIUM P3004 .................................................................................. 2-1

1. Basic opertaion ................................................................................................ 2-3

(1) Front panel........................................................................................................ 2-3

(b) Remote Controller ....................................................................................... 2-5

(2) System Startup/ Exit ......................................................................................... 2-6

(3) System Log in/Log off ..................................................................................... 2-8

(4) Screen configuration ....................................................................................... 2-11

2. Guide to main system functions ....................................................................... 2-17

(1) Recording ....................................................................................................... 2-17

(2) Search for recorded file .................................................................................. 2-22

(3) Playback recorded files................................................................................... 2-28

3. Additional functions. ....................................................................................... 2-30

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(1) System/ Log information confirmation .......................................................... 2-30

(2) Channel Information Display ......................................................................... 2-36

(3) Automatic Screen Rotation and Division Functionality ................................. 2-37

Chapter 3 TRIUM P3004 setup ....................................................................................... 3-1

1. Quick Setup ....................................................................................................... 3-3

2. Recording Settings ............................................................................................. 3-6

3. Camera Setting ................................................................................................... 3-9

4. Event Setting .................................................................................................... 3-12

5. Weekly Scheduling Setting .............................................................................. 3-17

6. User Setting ..................................................................................................... 3-18

7. Network Setup ................................................................................................. 3-19

8. System Configuration ...................................................................................... 3-21

9. Screen Setup .................................................................................................... 3-23

Chapter 4 Troubleshooting guide and Glossary ............................................................... A-1

Troubleshooting guide .......................................................................................... A-3

Glossary ................................................................................................................ A-9

Product Warranty Card

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1-1

Introduction and Installation of TRIUM P3004

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1. About the TRIUM P3004

The Trium P3004 is a feature-rich, small form factor embedded DVR. Based on a reliable Linux platform the Trium P offers cutting-edge true H.264 video compression technology.

The P3004 has the ability to simultaneously record 4 channels of compressed video footage to the internal HDD. Intuitive and user-friendly interface makes all functions easy to navigate via the internet (remote), VGA monitor, or composite (NTSC/PAL) monitor as well as display output. Powerful user control features permits usage-rights to allow access to registered users only. A powerful solution to enhance any security system.

The features of TRIUM P3004

Stable Linux based platform

4 channel simultaneous video compression(NTSC/PAL)

Sensor inputs ( 2 ) , alarm out (1), internal beep (1)

Easy access front buttons, optional mouse interface, IR remote controller

VGA, TV composite

User access-control: user certification log in

Journaling file system is applied (ext3)

User-friendly menu system and interface.

Independent channel recording options: basic recording, scheduled recording, sensor recording, or motion recording

Simultaneous record on all channels (NTSC: max. 120 fps, PAL: max. 100fps)

Brightness, Contrast Control functions(impossible to set each channel individually)

Resolution can be selected as per record:

- NTSC/PAL : 352x240 / 352x288 (Low Resolution (SIF))

704x240 / 704x288 (MID Resolution(HALF D1))

704x480 / 704x576 (High Resolution (D1))

True H.264 algorithm is used for video compression.

Adjustable playback speeds: (Normal frame, real time play back, X 2, X 4, X8)

Channel on-screen display options (1, 4)

Sequential video screen change automatically (1, 4 divided screen )

Ethernet 10/100 Base-T

Powerful remote surveillance via internet

Search/review data by: date, channel, event and screen.

Enhanced zoom functions on data search (zoom in, zoom out)

Embedded DVD-RW option is available for back up

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Audio: one channel input, one channel out.

USB 2.0 Interface

De-Interlace

2. TRIUM P3004’s system connection diagram:

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Reference

Contents may vary slightly by country.

3. Confirmation of contents.

The following contents of the Trium P3004 product should be as follows:

1 TRIUM P3004 system . . . . . . . . . . . . . . . .. . . . . . . . . . . 1

2 DC ADAPTER (12V, 5A) . . . . . . . . . . . . . . . . . . . . . . . . 1

3 TRIUM P3004(CD) . . . . . . . . . . . . . . . . . . . . . . . .. . . . . 1

4 REMOTE CONTROL . . . . . . . . . . . . . . . . . . . . . . . . . . 1

5 User Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

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Reference

Trium P3004 provides various setup options, the system's configuration may be different for each installation and should be optimized to meet your installation requirements. Please consult the installer with any questions.

Cautoin

First attach the power adapter to the DVR and then attach to the power source.

If the power cord is attached first to the power source and then to the DVR, an alert (beep) will sound.

4. Before starting installation please check to make sure the following steps are followed.

(1) System configuration

The following diagram is for Trium P3004's basic system configuration (VGA monitor, DVR unit and four cameras).

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1

(2) Specification

TRIUM P3004

ITEM DESCRIPTION

Video

Input 4 Channel (NTSC/PAL), 1Vpp, 75ohm

Output VGA, Composite

Display 1/4Split modes

CODEC Video/Audio Hardware H.264 (embedded in CPU)/ PCM(embedded in MUX)

Display Resolution 720 x 480 (NTSC/PAL)

Max Display speed NTSC:120 fps, PAL:100 fps

Recording Resolution

NTSC 120fps@352x240, 60fps@704x240, 30fps@704x480

PAL 100fps@352x288, 50fps@704x288, 25fps@704x576

IO Port RS232(x2port), Sensor(x2port)/Alarm(x1port), RS-485(x1port), USB 2.0(Rear: 2port, Front :1port)

Operating System Embedded Linux

System Control Front Panel Button, GUI Menu, Mouse Interface, IR Remote Control

Network Interface Ethernet 10/100 Base-T, RJ-45 Modular Jack

OS

Display Adjust Brightness, Contrast, Hue for each channel, 1/ 4 split mode

Record

Mode Manual, Schedule, Event(Motion/Sensor)

Method High Speed/Compression/Resolution, Motion Detection, Motion Detection(HR) Compression Rate, Record Frame, Motion Sensitivity, Schedule Control

Search Mode Search selection by Date, Time, Camera, search screen sizing & channel selection. 2X~ 5X- speed search

Utility Password, Time setting, Auto Lock, Disk Format, Auto Deletion Simple Configuration, Schedule Recoding

Audio Input LINE input 1 channel , 1Vrms at 10KΩ

output LINE output1 channel, 1Vrms at 10KΩ

Embedded HDD/ CD-RW S-ATA 3.5 Inch , it is up to 2 unit , DVD-RW ( max 1 )

Power External Adaptor (DC 12V ,5A )

Dimension 290(W) x 287(D) x 71(H)mm

Weight Normal : 3.9Kg

Operating Temperature 5 to 45

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5. Basic installation.

(1) Trium P3004 I/O connections panel.

Nu Name Description Item

Input port for video channel Video signal input port BNC

COMPOSITE for video output Connecting port for TV monitor BNC

COM Serial cable connection port(RS-232C) and PTZ Camera control

D-SUB 9

CONSOLE Serial cable port for RS-232C PTZ D-SUB 9

VGA monitor Connecting port for VGA monitor HDD-SUB`15

Ethernet Ethernet 10/100 Base-T connecting port RJ-45

USB connector Connecting port for USB devices Type-A

Audio input port Audio input port 3.50mm

Earphone jack

Audio output port Audio Live/Play output port 3.50mm

Earphone jack

PTZ control connection port RS-485 module connection port Terminal

Block 2Pin

Sensor input module Sensor module input port(Sensor In) Terminal

Block 4Pin

Alarm output module Alarm module output port(Relay Out) Terminal

Block 2Pin

power cord connection power cord connection on the unit DC INLET

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1

Reference that it is required for users to use proper video cable as following table

Sort of cable Maximum distance

RG59/U 229m(750ft)

RG6/U 305m(1,000ft)

RG11/U 457m(1,500ft)

(2) Installation

Connect the monitor, camera and power cord to operate the Trium P3004. Install Trium P 3004 in the order indicated below:

1) Notice before installation - Avoid applying excessive force to the system. - Avoid disassembling the system. - Make sure the correct voltage is used. - Avoid touching the system with water or liquid. 2) Connection with camera(s)

Insert the signal cable out of camera into the input port at the rear panel.

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3) Connect a VGA Monitor, TV Monitor.

Insert the monitor plug into the VGA connector at the rear panel and connect the receptacle of the TV-out cable to the SPOT connector. 4) Connect a device dedicated for audio.

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1

Cautoin

To prevent the system malfunctioning triggered by lighting, it is strongly recommended that audio cable with shield on it be utilized.

5) Connect Sensor & other device.

<Sensor/Alarm >

a. Connection with a device through RS-485 This is the port used to make a connection for control of PTZ dome camera.

Both port number 1 (TX=) and port number 2 (TX-) should be connected with a device after checking polarity.

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b. Connection for RELAY output One line among the signal lines out of device should be connected to number 3 port (COM),

another line should be connected to number 4 port (NO).c. C. Connection for Sensor input: one of the signal lines from the sensor device should be connected

to either number 5 (GND) or number 7 (GND), a different line should be connected to number 6 port(INI) or number 9 port (IN2).

6) Connection with HDD Consult the diagram below for correct peripheral connection:

a. Remove the outer case screws and lift off the outer case. Carefully set it aside.

b. Remove the screws (2 pcs) at the right edge of outer side and the screws (3 pcs) found on the bottom of the case, separate power cable and data cable.

c. After separating mounting bracket(s), connect the appropriate device (DVD-RW, HDD) and cables as noted above.

d. Replace the outer case and screws.

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Caution

The replacement of HDD must be conducted by an authorized system vendor or engineer.

Warning

Please refer to the HDD compatibility list to make sure the new HDD or other device is compatible with the Trium unit.

Manufacturer does NOT retain any responsibility (warranty or other) for the damage of HDD or Trium product from user negligence or environment.

Abnormal or abrupt power surge/power down may result in loss of HDD data. Trium is not responsible for lost user data as a result of faulty power loss.

Warning

If the wrong battery is used it could result in an explosion Make sure the replacement battery is the correct match.

(3) Replacing the CMOS battery

All time data will be lost when CMOS battery is removed from the main board.

Specification for the battery which have been used:

Voltage: 3V

Capacity: 220mAh

Constant standard load: 0.2mA

Operation’s temperature: -30oC ~ +60 oC

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Using the TRIUM P3004

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1. Basic Operation

(1) Front panel

(a) TRIUM P3004

1 Power indication light / remote controller sensor

2

MENU

Press to access main menu in live mode.

In the window screen it functions as ESC/Close/Cancel button.

3

SEARCH

Press to access search in the live mode.

It performs the same function as the following sequence:

[MENU] → <Search> → ‘Date & Time’

4

UP / DOWN/ RIGHT / LEFT ARROWS

Used for movement of the cursor.

SELECT

Press to select a highlighted item.

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5

RECORD

Press at the main menu or at the live screen to record/stop.

It performs the same function as the following sequence:

[Status bar] → <Record>

6

USB port

This is port of USB memory for backup purpose.

In case of using mouse, it should be connected to USB port on the back.

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(b) Remote Controller

Live Screen Mode

power button

id setup button

Entry into Search Mode

Entry into Backup Mode

Entry into Play mode

Switch to Live mode

Entry into setup mode

Up, down, left, right key :

Menu switch, Pan/Tilt under PTZ mode

ENTER : operate selected menu

Screen auto switch mode under single screen mode

Switch to previous menu at window

operate F+ under PTZ

operate F- under PTZ

operate Preset under PTZ

operate IRIS under PTZ

operate Z+ under PTZ

operate Z- under PTZ

1ch at 1 split mode/Input No1 key

Play Mode

reverse-play at double spped

Play/Pause

play at double speed

Switch to live mode

Up, down, left, right

key :Menu move

ENTER:operate selected menu

Switch to previous menu at window

1ch at 1 split mode

2ch at 1 split mode

3ch at 1 split mode

4ch at 1 split mode

OSD Display/Block

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2ch at 1 split mode /Input No2 Key

3ch at 1 split mode /Input No3 Key

4ch at 1 split mode /Input No4 Key

Input No 5 key

Input No 6 key

Input No 7 key

Input No 8 key

Input No 9 key

Input No 0 key

LOGOUT/LOGIN

Instant recording

loot at system info

OSD Display/Block

PTZ mode

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(2) System startup / Exit

(a) System startup

1 Connect the power source to the DVR. After power up the system boot initialization will start.

2 Once the initialization is complete, the ‘live’ view will be shown

on the screen.

What is initialization? This is a process that checks for dedicated devices connected to the system (VGA, I2C, Video, Audio, Ethernet, USB, and HDD) to verify the status of each device.

1

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(b) Exit from the system/restart

(c) To turn off the system go to: [MAIN MENU] → <Shutdown>.

(d) To power off using the remote controller press the power button on the

controller.

1 To exit or reboot the system enter the userID and password when prompted by the shutdown/reboot window.

2

Once the password and ID are entered selecting ‘shutdown’ will return the system to live viewing only.

Selecting ‘reboot’ will restart the system.

Select ‘cancel’ if you have reached the shutdown window in error.

To completely power off the system unplug the power cable.

NOTE: If the ‘Shutdown’ button is selected live display may still be active, but the system will be stopped. In order to completely power off the system the power cable must be unplugged. If the ‘reboot’ button is selected the system will exit and restart.

1 2

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(3) System Log in/Log off

(a) System log in

As a security measure the user must login to perform any functions on the

system.

Once the user is logged in all system functions can be accessed.

Start by clicking with the controller or mouse to bring up the login window.

1

Please check User ID and password.

Clink on 'Login' then enter the data in the input fields and press OK.

**Default User ID is either 00 or admin, Password is 00000000 ( 8 characters )**

2

If the login information is entered correctly the lock icon will change to show unlocked status.

If user authentication is not valid please recheck logon information or

obtain a valid userID and password. ( → )

if User ID or Password is invalid, the following message will be seen:

1

2

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(b) System logoff

Once the logout function is performed no system functions except login and live viewing are possible.

1 Use the following steps to logoff:

[MENU]→[Main Menu] → <Logoff>

1

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(c) How to input User ID / Password

1 Click inside the input box to bring up the virtual keyboard.

Enter the alpha-numeric values for UserID and Password.

2 Once the UserID and Password have been keyed the user must press the ‘Enter’ key to advance.

If the ‘ESC’ button is pressed, input will be cancelled.

Virtual keyboard Used to input alpha-numeric values for access to certain functions/features. The virtual keyboard appears when the user selects the input window for the item to be entered. There are two versions of the virtual keyboard:

1

2

A .the keyboard for input of text B .keyboard for input number

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(4) Screen Configuration

(a) Screen layout

1 Main display screen: display of video feed from camera input.

( full screen view or ¼ screen split view )

2 Status bar: consists of menu, channel status, screen rotation, record, HDD allocation, device information and time information.

1

2

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(b) Main Menu

1 Search

Date & Time : movement to search window Event :movement to event search window

2

Setup

Quick Setup :movement to quick setup window Record : movement to record window Camera : move to camera set up Event : move to event set up Schedule move to weekly schedule set up

3

System

User Management : move to user’s set up Network : move to network setup up Configuration :move to system configuration Display : move to display set up window

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4

Information

System Information :move to system information System log :move to system log Event log :move to event log

5 Logoff

Advances to logoff user.

6 Shutdown

System power off.

7 Close

Close main menu.

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(c) Status Bar

Channel & Recording status / Screen split / Automatic screen switch / Instant recording / Available HDD capacity / Lockup / Network transfer / USB device information / System time etc. are displayed.

1

Display of channel , record status

Icon displays according to the status of channel.

NO input signal, it seems not to be connected to camera.

No input signal but something is displaying.

No input signal, but it records something

No input signal, record and screen are performed. It accepts input from video source, but it is not displaying.

it accepts input from video source, it is displaying

It records video from video source, but it is not displaying on the

screen.

It records video input on the screen, displayed on the screen.

The video input is recorded by event alarm, but the video is not seen on the screen.

The video input is recorded by event alarm; it displays the video

on the screen.

1 2 3 4 5 6 7

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2 Split screen

Switches to display all available channels at once.

3 Sequence display

Automatically moves through available channels (slide show).

4 Instant recording

Displays the recording status.

5

Free space on HDD

Shows the amount of free space on the hard drive.

The unit of size is GB(Giga Bytes), MAX 9,999GB (9.9 TB (Tera Bytes) )

6

Other status icons

(Lock) displays the status of system:login(unlocked)/out (locked).

(Network) It displays network connection and status of connection.

(USB) Is displays the status of USB device connection (green=connected, grey=disconnected).

7 System time

It displays system time and date. The form or layout of the date (month, day, and year) may be changed in ‘setup’.

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2

Channel Icon Status: If the color on the number of channel is white, it means video is

displaying. If the color is black, it means there is nothing to display. If background is orange, it is recording. If color is grey, it indicates the channel has stopped recording. If background entire icon and number are shaded, it means there is no input

video signal. Using the status bar with remote controller and front panel pressing 1,2,3,4 on the remote controller will display that channel on the

screen in full screen channel display. choosing the move key(↑↓←→), changes display to full screen while also

switching channels. ‘Selecting 'OK/Select':[ 4 split screen → 1 split screen → auto sequence

screen → exit from auto sequence and 4 split screen ] Pressing the 'SPLIT' key will result in 1/4 split screen display. Pressing 'RECORD' on remote controller or front panel will start or stop an

instant recording. Choosing 'ESC/MENU' on remote controller or front panel will bring up the

Main Menu. The 'ESC/MENU' is used for closing window.

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2. Guide to Main System Functions

(1) Recording (a) Manual Record

By clicking on [Status bar] → <Record> or pressing the Record button, starts a new instant recording or stops a present one on selected channel(s).

1 To record use the sequence:

[Statusbar] → <Record> or record on the front/remote.

2 By pressing the record button on either statusbar/DVR/remote for a second time will stop an instant record.

Record method on record setting should be pre-set for Instant record In case of instand record, Record will be carried out by designated value regardless of schedule & event setting.

1

2

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(b) Daily Schedule Recording

This function sets a recording schedule.

1 Record mode must be set as Schedule.

Regardless of Record Button operation, it only records the period time set in schedule.

In case it cannot record due to HDD issue such as disk full or failure during recording the recording stops and an alert message is displayed.

Regarding the details of prerecording, refers to Chapter 4-2.

1

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(c) Weekly Schedule Record

Designate recording schedule to change its value automatically.

Click [Menu] → [Setup] → Schedule and set it up.

1 Set value ranging from #0~ #9 on the wanted date / hour.

Undesignated date/hour operate as default #0.

Configuration value(#0 ~ #9) There are 10 recording configuration values maximum. The values reflect recording conditions, you can carry out recording and monitoring by hour/date. Details of value setup is available from Chapter 4-1. Quick Setup.

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2

(d) Event Record

Starts a recording when an event occurs, unless recording is already running.

1 Record method must be set as contiuous or schedule mode.

2 Record Event must be set to Motion / Sensor

3

If Event configured in Record Setup & Event Setup occurs under Schedule Mode the recording automatically starts. When the dwelling period of event passes then recording automatically stops.

In case of contiuous mode, recording should be automatically carried out regardless of event occurrence.

1 2

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Event occurrence activates recording. When recording starts, channel on control bar becomes on-and-off in between recording and event icon. When Event Mode is set to Motion, channel detecting motion can only record and if it is the configured channel. In addition, to start record on sensor event, make sure Sensor Record in Sensor Event Setup is set to Sensor.

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2

(2) Search for recorded file

(a) Date & Time Search: Click [MENU]→<Search>→’Date & Time’ and search

(b) button on front panel/remote.

1

Search Calendar

Displays if saved files exist (in case of file existing )

Switch to Search, Year, Month by using buttons on calendar.

(cursor is unable to move to sections without data)

Switches to the month in which the oldest file within a year.

Transfers to the month where the latest file remains within a year.

Go back to a month ago

Move onto next month.

1 2

3

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2

File Information

Shows information for the selected data. Date Start Time End Time File Size

3

Time Search Table

Displays condition of saved file at time & channel with various colored box.

(No recording) (Normal recording) (Event recording)

4

Save/Playback/Close

Play switches to Playback screen. Backup transfers to saving screen. Close shut down search window.

With channel unselected on File Information display, it will display all information about entire file of chosen date. File with DST time zone applied displays “D” on date of file information display.

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(c) Event Search : Click [MENU] → <Search> → ‘Event’

1 Search Table

Is composed of Date/Hour/Event information and listed in order of time.

2 Page Information Display

Displays page information with regard to the selected event. (Current Page# / Total Page#)

3

Page Button

Go back to the first page ( )

Go back to the previous page ( )

Go to the next page ( )

Go to the final page ( )

2,3

1

4 5

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4

Save/Playback/Close Play go to Playback screen. Backup go to saving screen. Close go to search window.

5 Log Export Refers to 3-(1)-(d).

When event with recorded file included takes place, Event stays selectable. After picking event, Clicking “play button” or “Search Key” on front panel/remote displays the Playback screen.

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(d) Backup

1

Backup Information

Displays backup data/input sections required for backup.

Backup Device displays name of backup device. File Name shows name and type of file that will be stored into backup device (.pw3 / .exe) Channel Pick channel to be saved. Start Time displays the starting time of file scheduled to be stored. End Time shows ending time of file to be backed up. File Size displays size of file slated to be backed up. Command selects commands such as Backup/Format/Eject(Load) Disk Size shows capacity of device. Est. Time shows estimated time by completion of backup. Elapsed Time displays period of time spent from staring point of backup to the current.. Progress shows status of backup and format as Percentage(%)

2

Backup

Select Backup Command and click “backup button’, and backup gets started. Choosing RECORD button on Front panel/Remote gets backup started.

1

2

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When using USB memory as storage device, the format button may be clicked to start the format of the USB memory. In case of ODD with rewritable media, format can be done by choosing format. Insertion/removal of media can be done using Eject/Load commands.

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4

Playback speed control bar ( )

Speed is adjustable ranging from 1 to 7 in quick replay mode.

Basic setting is 4, which is played at normal speed.

5 Audio ( )

If playback file has audio data, button will toggle sound on/off.

7 Multi mode selection

Quad display mode ( )

8 Single screen mode ( )

Activated under single screen mode.

Switches to single screen mode if data saved in CIF.

9 Channel Selection ( )

Displays the screen of the selected channel.

6

Playback file control

Go back to the previous file ( )

Rewind at the high speed ( )

Rewind at the normal speed ( )

Go back in opposite direction frame ( )

Move forward frame ( )

Play at the normal speed ( )

Play at the high speed ( )

Stops play and go back to the start ( )

Stops in current screen ( )

Move onto the next file ( )

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(3) Playback recorded files

A playback file can be selected via various selection methods: Hour&Date, Event, Event search. Clicking the “play button” on the bottom of each search screen will begin playing the selected file.

1 End ( ), ESC Key (Remote)

Go to the prior search screen.

2 Pin to ( ), STATUS Key (Remote)

Displays and ‘pins’ Playback control Panel to display.

3

Progress Bar ( )

Displays process of playback file.

(It shows up on bar in accordance with starting & ending time of the

selected file)

The previously played data is displayed in blue and remaining data in orange color

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3. Additional Functions

(1) System / Log information confirmation

(a) System Information

Selects and move to [MAIN MENU] → <Information> → ‘System Info’.

1

Version / Name

Version Version information << Major.Minor.Patch >>

System Name

Designated in System configuration of System Setup.

System ID

Designated in System configuration of System Setup.

Ethernet Address

Displays network information.

Displays IP Address & MAC.

Record File

Displays the starting and ending time of recording.

2

1

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Disk Size

Displays the capacity of HDD and available space.

Video Format

Displays Video Foramt (NTSC/PAL).

Motion Detection

Displays the related channel in red where motion is sensed when it

comes to motion event recording mode setup.

Sensor Input

When choosing recording mode setup for Sensor event,

If sensor input is detected, the related channel shows up in blue.

Alarm Output

In case that Alarm (Relay) output is set after event occurrence, it shows up in blue when event occurs.

Close

Switches to main menu window after closing system information window.

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(b) System Log

Move to[Menu] → <Information> → ‘System Log’.

1 System log table Consists of Date, Hour, Information

2 System Log Page Information Current page # / Entire Page #

3

Page Button

Go to the first Page ( )

Go to the previous page ( )

Go to the next page ( )

Go to the final page ( )

4 Close/Cancel

Close system log window.

2,3

1

4

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(c) Event Log

Go to [Menu] → <Information> → Event Log’.

1 Event Log Page Information

Current Page # / Entire Page #

2 Event Log Table

Is composed of Date, Hour, and Information.

3

Page Button

Go to the first page ( )

Go to the previous page ( )

Go to the next page ( )

Go to the final Page ( )

4 Close/Cancel

Close event log window.

2,3

1

4

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(d) Log Export

Go to [Menu] → <Information> → System Log or Event Log’.

1 Log Saving Button

Switches to Log saving screen

2 Log selection

Selects log that you desire to save.

3 Saving media selection

Chooses the desired saving media.

1

2 3 4

5

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4 Progress Bar

Displays log saving progress status.

5 Export/Close

Save Log or Close log saving screen.

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(2) Channel Information Display

1

Channel Information Display

If the channel information is not displayed, left-click status bar area twice or select status button on remote. The status bar and channel information should now be viewable.

2 Channel information

It displays channel label, event & audio information, PTZ control.

How to hide channel information

Right-click status bar area twice, the channel information and status bar should disappear.

1

2

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(3) Automatic Screen Rotation and Division Functionality

(a) Automatic Screen Rotation

Automatically rotates Camera on screen.

1

Turn Screen Rotation On

Select screen rotation button on status bar or chooses OK button on front panel/remote. The screen(s) will rotate in accordance with the dwell time pre-set in the screen setup.

2

Turn Screen Rotation Off

Selects screen rotation button on status bar under or Chooses OK button on front panel/remote, screen rotation will stop.

Automatic rotation is implemented only in single screen mode. In case of switching to quad screen mode, Automatic screen rotation ends.

Refers to Chapter 4-9 for Dwell Time Setup.

1,2

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(b) Split Screen Display Mode

Quad/Single screen mode can be set by the press of a single button.

1

Switch to single screen mode:

Select split mode icon on status bar. The display will change to full screen and display #1.

Switching to a certain channel:

Click specific channel # on status bar, the display will change to the corresponding channel in single screen mode.

2 How to Switch to quad display screen mode

Select split mode icon on status bar, the display will switch to quad channel display mode.

NOTE: Function of automatic screen rotation doesn’t operate under quad screen mode.

1 2

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TRIUM P3004 Setup

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1. Quick Setup Camera setup is available through the Quick Setup Menu. ① Click [Menu] → [Setup] → Quick Setup ② Make the needed adjustments by clicking on the buttons. ③ Click “Apply” when finished to save the new settings.

1

Record Mode

Choices of recording method for each channel:

Continuous mode records continuously. Schedule: User can select the desired recording period. Off: No recording will take place.

Prerecording: Select the desired period of time for pre-recording to take place.

Resolution

Adjustment choices:

CIF : 352X240(NTSC)/352X288(PAL) HD1 : 704X240(NTSC)/704X288(PAL) D1 : 704X480(NTSC)/704X576(PAL)

1

2

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1

Quality

Set the compression rate for recording.

Low compression Mid compression High compression Highest compression

FPS

Set the number of recording frames per second.

Choices: 1/2, 1~10, 12, 15, 20, 25 (PAL) / 30 (NTSC)

Below is a chart showing FPS equating to specified resolutions.

NTSC PAL CIF 120 fps 100 fps HD1 60 fps 50 fps D1 30fps 25 fps

2

Configuration

Configuration choices:

-Current Config

-User Config #0 ~ #9

- High Quality

- Normal Quality

- Low Quality

- Default Config

The selected configuration ID shows up on the left bottom side of the setup window. The setting is applied in accordance with its value.

Configuration setup:

Go to Quick Setup, and then select Setup. Automatically applies the simple recording setup. Select the value (Config #0 ~ #9) desired and hit the save button. Quick Setup options: Choose between Select the values (Config #0 ~ #9) that you desire to use and hit the save

button. The setup in detail: Read the values(Config #0 ~ #9) that you desire to set up After closing quick setup window, recording, camera and event on setup should be set and saved.

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2

HDD Format

Format Data/ System Log/ Event Log File.

File Delete

Delete methods :

Off: Auto-Deletion Function is unavailable. If HDD doesn’t have enough space remaining, recording stops.

Automatic: If HDD runs out of space, the oldest file is deleted first. This deletes files over 1 / 2 / 3 weeks / 1month / 6 month

HDD SMART

Usage of HDD SMART

Relay output

Sets Relay output.

No use Normal Open Normal Close

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2. Recording Settings

How to make adjustments:

① Click [Menu]→ [Setup]→ Record, and the Record Setup Window appears.

② When finished click the Apply button.

1

Mode

Choices for recording methods:

Continuous mode records continusouly. Schedule: User can set the recording period and prerecord time. Off: No recording is available.

* Prerecording Setting – Set the desired prerecording time with the tool available in Schedule, as shown below.

Event

Set to record based upon specific events.

Motion: Recording begins due to motion event. Sensor: Recording begins due to a sensor input. Off: No recording takes place.

1

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Resolution

Select a resolution:

CIF Resolution : 352X240(NTSC)/352X288(PAL) HD1 Resolution : 704X240(NTSC)/704X288(PAL) D1 Resolution : 704X480(NTSC)/704X576(PAL)

Quality

Choices for compression:

Low Mid High Highest

FPS

Set the number of recording frames per second

Frame Number : 1/2, 1~10, 12, 15, 20, 25 (PAL) / 30 (NTSC)

NTSC PAL CIF 120 fps 100 fps HD1 60 fps 50 fps D1 30fps 25 fps

Audio

Select to activate audio recording on a given channel.

Network Transfer

Set to control devices from the remote area.

Motion Sensitivity

Set the motion detection level ranging from 1 to 8.

Adjustable when the recording method is set to “Motion”

1 (Low sensitivity) ~ 8 (High sensitivity)

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1

Motion Region

Designates the area for motion detection.

Found in the motion event recording method.

Full: The entire viewing area is used for motion detection. Partial: Designate a partial area of the screen for motion detection. How to set motion detection area:

Select Motion Region and it will show a setup window. Select a channel. Choose Motion Region (Full/Partial). To choose the desired region,

click the outer area of the window or the Search or Setup button on front panel and remote control.

To remove motion detection cells, just select, drag and drop. - When using the front panel and remote control, use the arrows, OK and select keys.

After selecting the motion regions, right click or use the Search or Setup button on the front panel. It will then go back to the Motion Region Setup Window. Press the Apply button to save and you will be returned to the Record Setup Window.

Pre-Record

Used to record more of the event by using video footage that has been captured, but not yet recorded. Pre-record simply commands the DVR to record the already captured video footage.

-Pre-Record allows for up to 4MB of video for up to 30 seconds from the starting point of an event.

.

NOTE: To select the same options for every channel, select the “all channels” button.

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3. Camera Setting

Camera related settings can be carried out in the ‘Camera Setup’ Window.

① Click [Menu] → [Setup] → Camera (Camera Setup Window pops up).

② Click “Apply Button” to apply setting(s).

1

Each channel can not be set up individually. When changing value in setup, the same goes for the rest of channels.

Brightness

Fine tune the Brightness level of the screen.

0% ~ 100% : 0% : The darkest, 100% : The brightest Contrast

Adjust the contrast level of the screen.

0% ~ 100% : 0% : low-contrast 100%: high-contrast Saturation

Fine-tune the saturation of the screen.

0% ~ 100%: 0%: low sat. (Black & White), 100%: high-sat. Hue

Adjust the hue of the screen.

0% ~ 100%: 0%: low-hue 100%: highest hue value.

1

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Camera Label

Name of camera for each channel.

PTZ Controller

Selects the controller that controls Pan/Tilt, Zoom/Focus for PTZ camera.

Connects RS-485 port on back panel to PTZ camera to control.

PTZ ID

Sets ID for PTZ camera.

2

PTZ Control

When PTZ Controller is selected, PTZ Icon pops up on Live Screen.

User can then set Pan/Tilt, Zoom, Focus, and Preset.

To activate the PTZ pop up from the main live screen, right click on the channel window with PTZ activated on it. When using the remote, first change the channel set for PTZ controller into single screen mode and then select ‘PTZ’ button.

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PTZ camera controller settings

Camera Model PTZ ID Speed Standards None(Default) PTZ Controller cannot be set.

AD SPEED DOME

Applies ID(Address) set on camera

4800 bps RS-232 AD SuperDome700 2400 bps RS-485 BOSCH LTC-0285 9600 bps RS-485

CANON VC-C4/VC-C50i 9600 bps RS-232 D-MAX DSC230S 9600 bps RS-485

DMP23-H2 9600 bps RS-485 Eclipse 2400 bps RS-485

ELMO PTC-200C 9600 bps RS-485 FINEST CRR-1600 2400 bps RS-485 HITR0N Fastrax-II 9600 bps RS-485

HONEYWELL HRX-2000 9600 bps RS-485 HONEYWELL ScanDome II 9600 bps RS-485

HONEYWELL VCLTP 9600 bps RS-485 IKEGAMI PCS-358 9600 bps RS-485 IKEGAMI PCS-70 9600 bps RS-485

JVC TK-676E 9600 bps RS-485 LG Multix 9600 bps RS-485

LILIN FastDome 9600 bps RS-485 MIKAMI PTC-103HU 9600 bps RS-485

NEWBORN SPEED DOME 9600 bps RS-485 NICECAM MP-1000 9600 bps RS-485

PANASONIC WV-CS850 9600 bps RS-485 PELCO D-Type(2400bps) 2400 bps RS-485 PELCO D-Type(9600bps) 9600 bps RS-485 PELCO P_Type(4800bps) 4800 bps RS-485 PELCO P_Type(9600bps) 9600 bps RS-485

SAMSUNG SCC-641 9600 bps RS-485 SAMSUNG SPD-1600 9600 bps RS-485

SENEORMATIC Speed Dome 4800 bps RS-485 SIMAC FastDome 9600 bps RS-485

SUNGJIN RX 2000/3000 4800 bps RS-485 TOA C-SC50A/SC80 9600 bps RS-485

TOA CC551 9600 bps RS-485 ULTRAK KD6 9600 bps RS-485

After connecting cameras, several settings are required (settings can be different depending on the type of cameras). Camera list will be continuously updated in the future.

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4. Event Setting

(1) Sensor Event

① Click [Menu] → [Setup] → Event.

② Select “Sensor Check Box” on the top of screen (Sensor Event Window will open).

③ Select options, when finished click the ‘Apply’ button.

1

Event Type

Selects type of event.

Sensor This event uses sensor installed. Motion: Motion Detection Event. System System Warning Event(HDD Warning/Camera loss/ Password

Error)

2

Sensor Record

Allows user to set a chaneel to start recording at the time of sensor event occurrence. Only the channel whose event is set to ’sensor’ on Record Setup will record data.

If the certain section is selected, Channel selection window pops up. After picking the channel, click outside the selected window or select ESC/MENU on front panel/remote, the value is now set.

Sensor Type

1

2

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Determines the way the sensor conjunction is set.

Normal Open Conjunction point is normally open, but close in case of input signal

Normal Close Conjunction point is normally close, but open in case of input signal.

Dwell Time

Set the dwelling period of event from the start of alarmed event occurrence.

Dwelling period type : 1,5,10,20,30sec, 1,2,3,5,10,15,20min, infinite.

Display

Set the channel number which shows up on supervision screen at the time of event occurrence.

Alarm Output

Set whether to export alarm signal at the time of event occurrence.

Beep

Set weather to produce beep sound at the time of event occurrence.

E-Mail

Set weather to transmit email at the time of event occurrence.

PTZ Preset

Relocates preset location of PTZ camera at the time event occurrence.

If section is selected, then preset window pops up on screen.

Camera selectable ranging from Off,1,2,3,4 Preset Start location in which PTZ camera is repositioned at the time of

Sensor event occurrence. Preset End location in which PTZ camera is relocated when dwelling

period for Sensor event ends. ※ Caution: PTZ camera can operate preset only under the condition that the PTZ controller of camera setup is correctly set.

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(2) Motion Event

① Click [Menu] → [Setup] → Event.

② Select “Motion Check Box”. The Motion Event Window will pop up.

③ After selecting option(s), click the “Apply” button.

1

Dwell Time

Set dwelling period of event at the time of event occurrence.

Dwelling period type : 1,5,10,20,30 sec, 1,2,3,5,10,15,20min, infinite

Display

Set the channel number displayed on supervision screen at the time of event occurrence.

Alarm Output

Determine whether to export alarm signal at the time of event occurrence.

Beep

Determine whether to produce beep sound at the time event occurrence.

E-Mail

Determine whether to transfer email at the time of event occurrence.

1

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(3) System Event

① Click [Menu] → [Setup] → Event.

② Selecting “System check box” on the upper side of screen triggers system event window to pop up.

③ After setting option(s), click the ‘Apply’ button.

1

Hard Disk System warning event.

Camera Loss : loss of camera input detection event.

Password User login error event.

Dwell Time

Set dwelling period of event at the time of event occurrence..

Dwelling period type : 1,5,10,20,30 sec, 1,2,3,5,10,15,20 min, infinite

Alarm Output

Determine whether to export alarm signal at the time of event occurrence.

Beep

Determine whether to produce beep sound at the time of event occurrence.

E-Mail

Determine whether to send email at the time of event occurrence.

1

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(4) Notification

SetEvent E-Mail & Alarm Server List used at the time of event occurrence.

① Click [Menu] → [Setup] → Event.

② Selecting ‘Notification’ check box makes notification window appear on screen.

③ After setting desired option(s), click ‘apply’ button.

1

E-Mail List

E-mail entries for E-mail transfer notification.

Toggle on/off with check in the box located to the right of entry.

Selecting Sensor/Motion/HDD/Camera/Password event enables usage of each E-mail.

2 Alarm server

Set address & port of server where alarm information is storage.

2

1

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5. Weekly Scheduling Setting

Use the weekly schedule setup menu to set options for all schedule recordings.

① Click [Menu] → [Setup] ->Weekly Schedule (Weekly Schedule popup will open).

② After setting options, click ‘Apply’.

1 Configuration Table

Set the date and time for scheduling and set the desired setting value number.

1

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6. User Setting

User settings can be done in the ‘User management’ window.

① Click [Menu] → [System] → User Management, the User setting window will popup.

② Set all options (userID, Name, Password, and Level) and click ‘Apply’.

1

Name

Input the name of user.

Password

Inset the password of user.

Level

Set the authorization of user.

User Authorization (LEVEL):

Admin Unlimited authorization. Power User Live view + Recording related setting + Search + Save User Live view + Search + Save Guest Live view

Admin and Guest can only change password of user.

2 Set account by using previous page( )/next page( ) buttons.

1

2

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7. Network Setup

Network pertaining setup can be conducted on network setup window.

① Click [Menu] → [System] → Network (Network Setup window).

② After setting up options, Click ‘Apply’.

1

Internet Protocol

Input the value of Static IP address, subnetmask, gateway. Ip address, subnetmask, gateway automatically become set by using DHCP protocol.

IP address/Subnetmask/Gateway

Set Ip address / gateway / subnetmask of related system The values become activated only in case of static ip address.

DNS Server

Set IP address in DNS Server. Video Port

Set network port for remote connection.

Http Port

Set network port for http connection. Bandwidth

Set bandwidth of network ( 256Kbps, 512Kbps, 1.5Mbps, 2Mbps, 10Mbps, 34.5Mbps, 45Mbps,

100Mbps)

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2 3

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NTP Server

Set address of time synchonization server to synchronize TIME.

In case of no value in NTP Server, NTP Server is unavailable.

NTP Server must be set together with Time Zone in System setup, then, accurate time zone can be set.

NTP Server Address

Area Domain Name US CA nist1.aol-ca.truetime.com US WA bigben.cac.washington.eduKR time.bora.net JP clock.nc.fukuoka-u.ac.jp

2

E-Mail Server

Choose ‘USE’ checkbox when using exterior network.

SMTP Server

Set Domain Name or IP address of SMTP Server.

User ID, Password

Input user information used for connection to SMTP Server.

SMTP Port

Input Port # utilized for connection to SMTP Server

3

DDNS

Select ‘USE’ box to use DDNS.

DDNS Server

Input Domain Name of DDNS Server.

Host Name

Input Host Name of DDNS Server.

Password

Input Password used for connection to DDNS Server.

Router IP

Select whether to use Router IP or not.

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8. System Configuration

Systems related setup can be carried out in the ‘configuration’ setup window.

① Click [Menu] → [System] → Configuration.

② After setup options are selected, Click ‘Apply’ button.

1

System Time

Set the time for system. After setting the time, click “Apply Button” or “Set Time”, and then, the

time designated by user is applied.

Date/Time Format

Choose the type of display for date & time. Date display types are Year/Month/Day, Day/Month/Year, Month/Day/Year. Time display type is 24H/12H.

Time Zone

Set standard time zone Set GMT refecting related areas.

Daylight Saving Zone Time

If selected standard time zone is for summer time. You should choose whether to use or not.

1

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System Name

Set the name of system.

System ID

Set the ID of system.

Serial Communication

Set type of devices connected to system serial port.

S/W Upgrade

Upgrade S/W of system by using USB flash disk. System will reboot once done with system upgrade. ※ Don’t unplug the power during upgrade, and operate any functions.

Power off & abnormal operation trigger system to malfunction.

NOTE: USB flash disk must remain formatted in the form of FAT or FAT32. Name of system S/W must be XXXX.img.

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9. Screen Setup

Options related to system display can be set in the ‘display’ setup screen.

① Click [Menu] → [System] → Display (display popup will be viewable).

② After selecting setup options, Click the ‘Apply’ button.

1

System Language

Displays language shown in system. Default is English.

GUI Transparency

Set GUI transparency ranging from 0%(opacity) ~ 100%.

Auto Key Lock

Set option to use auto key lock function when there is no user input for a certain period of time.

Period of setup ranges from 3/5/10/20/30/60min and Default is off.

OSD Adjustment

Adjust the position of status bar and replay control window Basic value is 0 and it can move up and down at 4 phase.

Rotation Dwell Time

Set auto screen display scroll (slide show) period of time from 1 to 99sec. Default is 5sec.

1

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VGA Resolution

Set optimized resolution into VGA input of monitor. VGA Resolution options: 640x480, 800x600, 1024x768, 1280x1024,

1440x900, 1680x1050, 1920x1080. Default is 1024x768. Skins

Able to modify skin of image utilized in system. Blue and orange are selectable, basic value is blue.

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Troubleshooting Guideand Glossary

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Troubleshooting Guide Problem on Startup

Problem Possible Causes Possible action

It doesn’t work Power may not be supplied to the unit.

please check whether power cable is correctly connected

please check whether power source is proper for recommended power capacity

No video on the monitor

It may be due to connection of power cable

make sure the power cable is connected properly to a monitor

It might be due to connection of the cable out of monitor

make sure the connection between monitor cable and the port at the rear panel is properly connected

The monitor may not support some vertical resolution frequencies (TFT monitor, low priced monitor, etc)

Please change the monitor with new one which can support over 50Hz

Freeze up during the initialization/start-up

It may be a problem in the OS

Use the RS-232C connection to tether unit to PC, run the hyperterminal on PC and then turn on the system power. Review the message on the boot, please try to contact manufacturer to conduct next steps.

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Display Problems Problem Possible Causes Possible Action

Slow image display

Camera may not have been installed properly

Check whether the camera is installed properly

Camera image is projected unevenly or is not operating properly

Connect the camera directly to another monitor and check the operation status

Poor image quality

Camera image is projected unevenly or is not operating properly

Connect the camera directly to another monitor and check the operation status

Camera/lens is not properly adjusted or not operating properly

Check the operation status of the camera or adjust the lens

Camera may have too low a resolution

Change it to a camera with higher resolution

There is no camera input signal

The power may not be connected to the camera

Check the camera's power connection

Camera and cable are not connected properly or the cable has a defect

Check the connection or change the cable

You may not have set the recording at the recording setting

Check the setting value in the recording setting again

Monitored image is displayed too dark in the monitor

The monitor setting may be wrong

Adjust the monitor setup

The camera iris is not correctly adjusted

Adjust the camera Iris

The color of the image in the monitor is poor

If the monitor setting is not correct

Correct the monitor setup

The setting value in the display setting is not correct

Adjust the output setting values for contrast and brightness

The video chip may have a problem

Have it checked by an authorized vendor where you bought the product, or by the installer

Monitored image is displayed too bright in the monitor

The monitor is not properly adjusted

Adjust the monitor

The camera iris is not properly adjusted

Adjust the camera Iris

There may be a problem in video display and the camera's synchronous signal

Check the video cable or connection, or change it to another camera

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Sensor/Alarm Detection

Problems Possible causes Actions

There is no reaction from the alarm even if the sensor has detected an event.

Sensor/Alarm is not set Set Record Mode to Sensor Mode and then select the alarm output port.

You may have used the wrong type of sensor

Use an A Type sensor

The sensor operation time is not properly set

Set the sensor operation time

The alarm does not turn off but remains on continuously after the sensor has detected input

The alarm is not connected

Using a multi-meter, check whether sensor output is continuously shorted when there is input

Duration of the sensor alarm has been set too long

Adjust the output port operation time for when the sensor has detected input

Recording is not working in Sensor Operation Mode

The sensor may be defective

Check sensor operation

The sensor box port may be defective

Set Record Mode to Sensor Mode, and short the lower and upper ports of the sensor box. Check the recording status Under these conditions. If recording cannot be made to work, contact the authorized vendor where you bought the product, or the installer

The selected channel does not light up red when I try to select the channel connected to the sensor

The setting is wrong Check if Recording Mode is in Sensor Mode in the recording setting of the Relevant channel.

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Recording Mode: Motion Detection

Problems Possible causes Possible actions

There is a movement, but recording is not initiated

The Sensitivity is set too low

Set the Sensitivity value of the recording setting higher.

Recording starts setting lower as a result of insignificant movement

The Sensitivity is set too high

Set the Sensitivity value of the recording setting lower

Too insignificant an area is included in the monitoring region

Exclude the insignificant area from the Motion Region

Recording operates when there is no movement at all

The illumination of the monitoring region is too low

Increase the illumination of the monitoring region

The camera is not properly fixed

Safely fix the camera

The camera image is projected unevenly or it is not working properly

Check the camera's operation status

AGC is on in a dark screen

Screen noise may be detected as movement if the AGC is on in a dark screen

Playback

Problems Possible causes Possible actions

The quality of the recording setting playback screen is poor and a block appears in the screen

The compression level is too high

Set the Compression Level value in the recording setting.

The quality of the camera input image is poor

This occurs when there is excessive noise in the camera image. Check out the potential causes of the noise (cable, camera status)

In playback, the screen appears smaller than the full screen

The output device may be a VGA monitor

The image in the monitor may appear curved if the monitor has a low resolution. This phenomenon does not occur if you use a TV monitor

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Execution of ReMonPRO

Problems Possible causes Possible actions

ReMonPRO was successfully executed, but not properly connected

Network may not be connected

Check whether the network is connected utilize a ping test on the network

You may have used the wrong cable, or it is not connected properly

Check whether it is a CAT 5 TPE (Category 5 Twisted-Pair Ethernet) cable and that use different methods for connecting cables depending on the connection status of the network. You may use cross cable or direct cable

There is an error in the network environment

Test after connecting the PC and Trium P3004 directly, using cross cable

The version of the ReMonPRO is not the same as that of the system

Check the version of the remote surveillance program and download an update at our web site if necessary

ReMonPRO can be executed and the result of Ping test is ok, but it cannot be connected

Conflicting with the IP of other equipment(if other equipment uses the same IP)

If the result of Ping test after removing the network cable of Trium P is O.K, other equipment uses the IP. Set to other IP that is not used by other equipment

ReMonPRO's setting is not correct

Check whether IP/ID/ Password is correct in the setting of ReMonPRO

Trium P3004 network setup is wrong

Check whether the Trium P Network setting is correct 1 Check the IP address of the Network Setup 2 Check the ID/Password/ Access Right in User management of System Setup 3 Check whether the Network Setting per Channel is set to On in the Record Setup

The Port Number is not allowed in the firewall

Contact the network administrator or operator to check whether it is restricted port number

ReMonPRO is not executed

PC's specification is not correct

Check whether the PC specification is enough

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Additional Troubleshooting Issues

Problem Possible causes Possible actions

I cannot access the system

System access rights cannot be restored

Contact the installer, or the authorized vendor where you bought the product, and ask for assistance

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Glossary AGC (Auto Gain Control) AGC is a function that automatically controls the signal gain according to preset conditions. If the input signal exceeds the preset range, the signal gain will be adjusted to prevent signal saturation. If the input signal is weak, the AGC will raise it up to the regulation level and maintain a constant level. As a result, the screen image/video will automatically adjust to try and show the best possible contrast and video. DVR (Digital Video Recorder) A DVR is a video storage device that compresses and stores camera data processed in a digital signal format. This system integrates a screen conversion switch, screen divider, VCR, sensor and alarm controller, into a single digital recording system. DVRs use technology based on video algorithm H.264, MPEG, MJPEG etc. to compress and store video data.

H.264 H.264 Advanced Video Compression (MPEG-4 Part 10, Advanced Video Coding) is an industry standard for video coding. Designed to combine smaller video compression (about one half the size of similar files with older codecs) and enhance video quality. H.264 is used in such applications as Blu-ray Disc, IPTV, digital cable TV, satellite broadcasting, UCC, DMB and Terrestrial broadcasting. NTP (Network Time Protocol) NTP is a standard protocol for assigning time in the network. NTSC (National Television Systems Committee) The NTSC is the FCC (Federal Communications Commission) and International TV System Committee, which established the U.S. color TV standard. The NTSC standard was chosen as the color TV standard for the U.S. in 1953, and later in 1960 by Japan. Korea also adopted the NTSC standard, after considering the allocated channels and characteristics of the broadcast equipment that was in use. In most instances, CCTV systems have elected to use the NTSC method. Non-PC based Equipment Non-PC-based equipment means equipment that uses an RTOS/Embedded operating system instead of a standard PC operating system. The main advantage is that the product is highly stable because it is not built on a PC platform.

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PAL (Phase Alternate Line) PAL is a TV broadcast standard which was developed by the Telefunken Company of Germany in 1967. The PAL method is a broadcast method with a scanning rate of 25 frames per second. It has fewer frames compared to NTSC but it has a greater number of straight scanning lines, with 625. It also has better resolution, with its use of high bandwidth. The advantage of this method is that it is not affected by phase fluctuation. However the disadvantage is that it cannot be viewed on black & white TVs. Currently Europe, Australia, China, North Korea and others have adopted this method USB (Universal Serial Bus) USB is a kind of serial port for connecting computer peripheral devices. USB has the function to control several peripheral devices (HDD, CD-ROM drive, keyboard, printer, etc.) and is an interface supporting Plug & Play technology. SMTP (Simple Mail Transfer Protocol) SMTP is a standard protocol used in Internet e-mail transmission. Frame A frame is a complete screen view, made by interlacing, in a TV. A field scanned twice completes a single frame. The NTSC method shows 30 frames per second, in contrast the PAL method shows 25 frames per second.

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Product Warranty Card

Product name: Date of purchase:

Serial No.: Place of purchase:

Guarantee Clauses

1. The high quality of the product is guaranteed by strict quality control. The warranty period of the product is for one year from the purchase date.

2. Within the warranty period, malfunctions occurring without apparent cause during normal operation will be given A/S service free of charge. However in the following cases, A/S service will be charged for: * Damage or malfunction due to negligence. * Damage or malfunction due to natural disasters. * Malfunction as a result of failure to comply with the operating instructions and warnings in the manual (user

error). * Malfunction due to power failure. * Modification to the product by other than company designated and authorized maintenance personnel.

3. After the expiration of the warranty period, chargeable maintenance services may be provided through a maintenance contract or upon request. * In case of malfunction, notify the place of purchase first. If a service request cannot be met, request should

be made to designated A/S agents or company A/S centers for quick and reliable A/S service.

Recommendations & cautions 1. Please place the accessories provided with the product in a safe place and utilize them for future peripherals

for the product. 2. For reliable utilization of the product, we recommend that you use appropriate equipment, such as an AVR

(Automatic Voltage Regulator) or Power Conditioner. 3. Please install the product away from direct sunlight or magnetic fields. If such conditions are unavoidable,

please take any necessary precautions. 4. Please note that if the warranty card is not available or the purchase information (serial number, etc.) is

missing from the card, the A/S service the customer receives may be either charged or free, according to the standard calculation for quality guarantee periods as stated in the Consumer Protection Act.

5. Take care to keep the warranty card in a safe place. If the warranty card is lost, the customer may be unable to receive free A/S service.

Win4NET Co. Ltd. Address: (Zip code: 431-848) WIN4NET Building, 1027-5 Hogye-dong, Dongan-gu, Anyang-si, Gyeonggi-do Republic of KoreaTelephone: +82-31-455-8600 (Official) Fax: +82-31-455-8611 http://www.win4net.com A/S center: +82-31-426-5606 (Official)

Customer Assistance Center+82-31-426-5606

Page 101: Trium P3004 User Guide

Win4NET Co. Ltd. Address: (Zip code: 431-848) WIN4NET Building, 1027-5 Hogye-dong,

Dongan-gu, Anyang-si, Gyeonggi-do Republic of Korea

Telephone: +82-31-455-8600 (Official) Fax: +82-31-455-8611

A/S center: +82-31-426-5606 (Official)

http://www.win4net.com