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2015 ANNUAL REPORT

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Tri-County Office on Aging

October 1, 2014 to September 30, 2015

A Consortium of Clinton, Eaton and Ingham Counties, and the Cities of Lansing and East Lansing since 1974.

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4 Director’s

Message

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5 Agency

Accomplishments

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10 Fundraising

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11 Event Sponsors

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12 Boards &

Councils

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6 2015 Staff

14 Budget Data

8 Service Reports

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As the Tri-County Office on Aging (TCOA) moved into its 41st year, the accomplishments

and challenges continued. Thanks to the creativity, dedication and strength of staff,

volunteers, Consortium Board and Advisory Council members, TCOA was able to end the

year on a positive note. Although we still have a wait list for in-home services, we were able

to avoid a wait list for Meals on Wheels. Through effective advocacy, continued by our

Area Agencies on Aging Association of Michigan, Michigan Senior Advocates Council

(senior leaders from all the regions in Michigan), the Silver Key Coalition (organizations

from across the state), Olmstead Coalition and our local advocates, we were able to secure

an increase in funding for some programs.

One big challenge is the inadequacy of resources available to meet the needs of the growing

population of older adults. The number of persons age 60 and over in the tri-county region

increased by over 40% since 2000, from 59,807 to 85,737. This represents 18% of the

total tri-county population. Nevertheless, the focus should not be on the numbers; the focus

should be on respecting and honoring older adults by treating them with dignity and offering

choices so they can be in control of how, when and where they access supports and services.

Another big challenge that continues is a shortage of direct service providers, likely due to

low wages and underappreciation, even though these workers provide care for the most

vulnerable people in society. Direct care workers provide personal care (bathing, feeding,

help with walking, etc.) and homemaking services (shopping, cooking, driving) to persons in

adult day care centers, adult foster care/assisted living and nursing facilities. The ability to

recruit, train, and retain direct care workers needs to improve locally and nationwide. Many

stay at their jobs because they are dedicated to those they serve. With effective advocacy

and increased awareness of this challenge, we are hopeful that there will be considerable

improvement in wages and the value placed on direct care workers.

A special thanks to our volunteers, incredible staff, dedicated Advisory Council, Friends for

Independence council, Board of Directors and partners who have contributed to all of the

extraordinary programs promoting the independence and dignity of the aging population.

43% increase in 60+

population from

2000 to 2014 Director’s Message

2015 TCOA Advisory Council

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- Evidence Based Programs -

The Care Transitions program saw over 1,500 clients that were high risk for

unnecessary re-hospitalization in 2015. The program switched funding from

Centers for Medicare and Medicaid Services to a contract with Sparrow

Hospital. The program currently has six full time Care Transition Social

Workers and one full time Supervisor position.

TCOA worked through an outside vendor to promote and provide

Matter of Balance and Personal Action Toward Health classes. The goals

of the programs were to reduce fall injuries and death in the elderly

population by training more older Michiganians in Matter of Balance to

increase the health and well-being of people with Type 2 Diabetes by

training more high risk older Michiganians with diabetes in the Diabetes

Self-Management Program. The program also moved forward with the

Medicare application process and secured a dietitian in order for TCOA to

become accredited.

Creating Confident Caregivers® (CCC) is a free series of classes for non-

professional caregivers of persons with dementia. The classes, based on the

Savvy Caregiver curriculum, teach participants a unique perspective on

dementia. Participants learn new ways to understand the difficult behaviors

resulting from the disease and gain tools to make their role as caregiver less

overwhelming. The series emphasizes the importance of self-care for the

caregiver and helps them understand that reducing their stress level can

have a significant effect on the loved one. In FY 2015, CCC had 5 series and 42

caregiver attendees.

- Advocacy -

Advocating for seniors and issues that impact them is an important part of

Tri-County Office on Aging’s mission to promote and preserve the

independence and dignity of the aging population. TCOA is actively involved

in Older Michiganians Day at the state capital. In June 2015, 800 older adults

attended and had the opportunity to speak with local legislators on topics

related to improving access to affordable long-term supports and services,

including elder abuse, caregiver supports and improving accessibility for

seniors in the community through actions relating to home accessibility and

transportation, and eliminating the wait lists for the MI Choice Waiver and

Home and Community Based Services. Partnerships with the disability

community have also strengthened through collaboration with Capital Area

Center for Independent Living (CACIL, now known as Disability Network

Capital Area). Along with CACIL, the executive director of TCOA is a part of the

Olmstead Coalition to advocate for seniors and persons with disabilities.

AGENCY ACCOMPLISHMENTS

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2015 TCOA Staff ABDULLAH ABDULLAH

FALAH AHMED

HUDA AHMED

SALAH AHMED

SARA AIKMAN

STACEY AMES

DEBRA ARENDSEN

JOAN BANCROFT

CAROL BARRY

NICHOLE BEARD

SUSAN BEARD

MARCELLE BELL

ROSALINDA BELL

PATRICIA BROWN

KELLIE BUNN

CARL BUONODONO

TONYA CAGER

MIRENDA CANNON

REBECCA CARTER

ALESHA CAVANAUGH

CYNTHIA CHAPIN

JUDITH CHRISTIE

CHRISTINE CLEAVER

SHARON CONSTAN

MONICA CREMINS

CATHERINE CRONK

HEIDI DADOW

EMILY DAUBERT

DORI DAVIS

LINDA DAVIS

ROSIE DAVIS

DEBRA DEBBINK

REBECCA DECESS

HEATHER DUBBS

MACKENZIE EDIDIN

SARAH EKLOV

AURORA ENDRES-BERCHER

ROBERT FEASTER

CHRIS FLORIAN

KATHLEEN FRANZ

HEIDI GLEW

ERIN GNODTKE

PORCHA GRAGSTON

LORNA GREATHOUSE

NICHOLE GRUBAUGH

SUZANNE HAAS

CARRIE HARTENBURG

JOLENE HAZEN

BETH HJERTOS

ALEXANDRA HOLDEN

EUNICE HOWE-TRITTEN

ELIZABETH HUMPHREY

STACEY HUMPHREY

CINDY HURTH

VENA HUTTON

JILL JACKSON-MOULTON

ANTOINE JOHNSON

BEATRICE JOHNSON

JEANIE JONES

ODESSA JONES

WILLIE BOB JONES

KRISTIN JUDGE

ERIN KARKAU

ALICIA KEAST

JACQUELINE KEMP

LISA KNAPP

FRANCES KOS

SHELAGH KOSINSKI

JENNIFER KREFT

KIRSTEN LAING

DEE LAMB

MELISA LAMB

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LAKEYA LEEK

YOLANDA LEON

SARA LEVINE

JANA LOCKE-PURVIS

KATE LONG

LINDA LOVAAS

BARBARA MANNINO

CHERYL MARCH

TACARA MAYS

PATRICIA MCARTHUR

CYNTHIA MCCORMICK

DELANE MCKINNEY

CHRISTINE MCLAUGHLIN

JESSICA MCMAHON

JOAN MCPHERSON

MARCY MENTINK

MINNIE MERRIWETHER

MARION MILLER

JOSE MORADO JR

CANDICE MORALES

AUTUMN MORRIS

PATRICIA MUNSHAW

ADDIE MUTCH

CARLTON NOGLE

RAEANN OLGER

LEEANNA OLSON

KERRY ORR

MARION OWEN

RUTH PELL

REBECCA PERRY

LISA PHIPPS

ANDRIA PLATTE

VIRGINIA PORTER

JOYCE PRATT

MARY PRIDE

ANDREA RADEL

VIRGINIA RAMIREZ

LINDSAY RANDALL

JOE REEVES

ASENATH REGAN

MARY RIEHL

SHELBY SCHAEFER

JOAN SCHAUB

SANDRA SIMMONS

THOMAS SMITH

HEATHER SNOW

TASHA STETLER

CHELSEA SWANK

LINDSAY TARRANT

KAREN TERPENING

VAUGHN THOMPSON

SHIRLEY VALLIN

REBECCA VANCORE

JILL VATTER

SHEILA WALKER

STEPHANIE WALLS

STEPHANIE WARE

PAMELA WATERS

JEANETTE WATKIN

VICTORIA WATSON

COSETTE WEAVER

ROBIN WEBB

EDDIE WEBSTER

ELIZABETH WETHERELL

RACHEL WHETSTONE

FLORINE WHITLEY

LISA WIEBER

BRENDA WIEGEL

JULIANNE WOOD

SUSAN WORTHY

ASHLEY WREN

DAVID YOUNGER

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Service Area Clients

Clinton County 655

Eaton County 233

Ingham County 930

Rural Ingham County 494

Total Served 2,312

2,312 people served

in 2015

10% increase in meals

served from 2014

Program Clients Meals Served

Meals on Wheels 2,163 479,123

Dining Sites 1,478 90,356

Senior Dine Card 30 378

Meal Programs Total 3,671 569,857 Meals

Senior Project Fresh 300 300 Coupon Books

NUTRITION

MEDICARE/MEDICAID ASSISTANCE PROGRAM (MMAP)

Program Clients Hours of Service Expenditures

Medicaid Home & Community Based

Waiver Services 904 3,199,832 $16,738,125.22

AASA* Care Management 418 43,462 $164,240.96

AASA* Case Coordination & Support 102 104,193 $385,238.45

Project Choices Total 1,424 3,347,487 $17,287,604.63

*Aging and Adult Services Agency

PROJECT CHOICES/MI CHOICE

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Program Clients/Units of Services

Information & Assistance 2,571 clients

TCOA Website 34,586 visitors (220,022 views)

Outreach 13,742 people

Housing Services 185 clients

Crisis Services for the Elderly 602 clients

Kinship Care Respite 20 caregivers (1,492 hours)

Options Counseling 209 clients

Creating Confident Caregivers 42 attendees (5 sessions)

Community-Based Care Transitions Program 1,575 clients

Pathways To Better Health 177 clients (571 visits)

Program Clients Units of Service

Information & Assistance (I&A) 2,122 3,744 Hours

I&A Spanish Speaking 26 244 Hours

Nutrition Transportation 54 1,405 One-Way Trips

Medical Transportation 51 314 One-Way Trips

Legal Services 555 7,967 Hours

Long-Term Care Ombudsman 359 941.25 Hours

Elder Abuse Education 2,439 202 Hours

Tax Counseling 2,149 -

Evidence Based Disease Prevention - Fitness 274 498 Hours

Evidence Based Disease Prevention 120 107 Hours

Volunteer Respite 19 1,790.75 Hours

Adult Day Services 61 12,017 Hours

COMMUNITY BASED PROGRAMS

TCOA PROGRAMS & SERVICES

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Fundraising Expenditures

Fundraising Expenses (mailings, facility fees, etc.) $64,615.49

Staff Support $16,071.38

Total Expenditures $80,686.87

Revenue - Gross

Raffle $11,715.00

Dinner & Auction $69,784.02

Golf Outing $46,329.00

Run for the Ages 5K $5,921.00

Mailings $95,647.00

MOW Designations $34,601.79

General Donations $4,860.30

Memorial Contributions $5,286.00

United Way $85.79

Other $623.74

Total Revenue $274,853.64

Actual Allocations (Funds Spent in FY 2015 - Raised in FY 2014)

Meals on Wheels General (general donation

funneled to MOWs) $42,800.00

Meals on Wheels Specific (donation

specifically instructed to be applied to MOWs) $105,200.00

Under 60 Meals $3,083.50

Information Specialist $9,509.00

Direct Purchase of Services/Crisis $35,239.00

Total Allocations $195,831.50

2014 Fund Balance $240,231.61

2015 Net Revenue (Gross - Expenditures) $194,166.77

2015 Actual Allocations $195.831.50

Ending Fund Balance for 2015 $238,566.88

June 9th was a beautiful day for

over 140 friends of TCOA to

play a round of golf and raise

money for Meals on Wheels and

in-home services.

The second annual Run for the

Ages 5K at Hawk Island County

Park on May 9th hosted over 100

participants willing to help

promote independence

and dignity.

TCOA’s Dinner and Auction,

held November 6, was a great

success with a good mix of items

up for bid in the silent and live

auction!

FUNDRAISING

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2015 Run for the Ages Sponsors 2015 Golf Outing Sponsors

2015 Dinner & Auction Sponsors

CATA

Gunnisonville Meadows

Medical Care Facility & Rehabilitation Services

of Ingham County

Blue Cross Blue Shield of Michigan

Extend Your Reach (PreSort)

Nexcare - Holt/Dimondale

Sparrow Community Care

Sparrow Behavioral Health

His Hand Healthcare, Inc.

Eagle Monk

Philips Lifeline

Delta Retirement center

Consumers Energy

Flagstar Bank

Lynne Vandeventer

Bradford Printing

Anew Photography

Merindorf Meats

Jackson National

Michigan Financial Group - Gordon Robinson

McLaren-Greater Lansing

Physicians Health Plan

Neogen

Farm Bureau Insurance

The Centennial Group & the Durso Family

Dart Bank

Home Care Alternatives

Mareck Family & Geriatric Services

Hole-In One Sponsor Williams Autoworld

DBI Business Interiors

The Meridian Company

Klug Law Firm

Cypress Home Care

Center for Business Innovation

Jessi kay Home Care

Apartment Specialist Inc.

Chalgian & Tripp Law Offices

First Housing Corporation

Oliver Packaging

Sparrow Clinton Hospital

Dean Transportation

Michigan Money Management

Jackson National Life

Delta Retirement Center

Sparrow Specialty Hospital

Dart Bank

McLaren Greater Lansing

DRM Genesis Home Health Care

Meijer

CATA

Cypress Homecare

Chalgian & Tripp Law Offices

Dean Transportation

Demmer Corp

Dimondale Nursing Care Center/Holt Senior Care

Ingham Regional Assisted Living

JWR Health Services

Mareck Family Geriatric Service

Mid-Michigan MRI

Trusting Heart Home Care

Case Credit Union

Grange Acres

Tri-Star Trust Bank

Nancy Passanante

The Eyde Company

Forester Woods

Home Care Alternatives

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2015 Tri-County Aging Consortium Administrative Board

The TCOA Consortium Board is a cooperative intergovernmental body

composed of elected officials (or their designees) including representation from the Lansing

Mayor’s Office, Lansing and East Lansing City Councils, and the Clinton, Eaton and Ingham

County Commissions.

2015 Tri-County Aging Consortium Advisory Council

The Tri-County Office on Aging Advisory Council acts in an advisory capacity to the

Consortium Board. At least one-half of the council consists of senior citizens, appointed by

their respective units of government. Remaining members represent community agencies.

The Consortium Board approves their appointments. This composition offers the

perspectives of both seniors and service providers on aging issues.

Ingham County

Susann Baker

Jane Wallin

Eaton County

Carol Halsey

Lee Taylor

Martha Yoder

Clinton County

Eileen Heideman

Ruth Voisinet

City of Lansing

Regina Allen

Mary Estes

Penny Gardner

Emly Horne

City of East Lansing

Bud (Felix) Fliss

MSU College of Nursing

Linda Keilman

JWR

Chad Johnson

Tri-County Nutrition

Council

Phyllis Monroe

Sixty Plus Elderlaw Clinic

Karen Truszkowski

Capital Area Center for

Independent Living

Laurie Parker

Clinton/Eaton County, DHS

Kelly Neve

Social Security

Administration

Robyn Ford

Senior Alliance for

Education (SAFE)

Gary Pollitz

Sparrow Specialty

Hospital

Tina Gross/Toby Powell

Community Mental Health

Older Adult Services

Dawn Sargent

RSVP/Senior Companion

Program (SCP)

Janet Clark

Lansing Representatives

Kathie Dunbar, Lansing City Council

Joan Jackson Johnson (for Mayor Bernero),

Director of Human Relations & Community Services

Chris Swope, Lansing City Clerk

East Lansing Representatives

Ruth Beier, East Lansing City Council

Clinton County Representatives

Anne Hill, County Commissioner

Ken Mitchell, County Commissioner

Ingham County Representatives

Rebecca Bahar-Cook, County Commissioner

Bryan Crenshaw, County Commissioner

Kara Hope, County Commissioner - Chair

Eaton County Representatives

Blake Mulder, County Commissioner-

Vice Chair

Howard Spence, County Commissioner

Barbara Rogers, County Commissioner

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2015 Friends For Independence

Coordinating Council Members (FFI)

The Friends For Independence

Coordinating Council was formed to

help raise local dollars to supplement

public funding by planning and

organizing annual fundraisers, such

as a dinner, golf outing and direct

mail appeals. The Council is a key part

of increasing private sector

awareness and support for TCOA.

Michelle Lane

Chalgian & Tripp Law

Offices

Jessica Eyde

The Eyde Company

Re'Shane Lonzo

DRM Genesis Home

Healthcare

Norma McGarry

Case Credit Union

Bob Parsons

Michigan Dept. of

Transportation

Joe Douglas

UAW-CAP Council

Local 4911

Ellen Sullivan

Community Volunteer

Steve Dougan

Farmers Financial

Solutions

Program Volunteers Hours

Nutrition Program 1,524 43,888

MMAP 13 857

FFI &

Office Volunteers

80 590

Total 1,617 45,335

Thank you to all of the local businesses,

agencies and organizations that supported

Tri-County Office on Aging in 2015. A special

thank you goes to the members of the

Friends For Independence Coordinating

Council, Golf Outing Planning Committee,

Dinner and Auction Planning Committee and

the Run for the Ages 5K Planning Committee.

Assistance from all of these groups have

helped raise funds to meet the continuously

growing demand for programs and services

in the tri-county area. TCOA could not be

successful without the hard work and support

of many community volunteers.

Volunteers

Quality = Choice, Satisfaction and Independence (CSI)

Q=CSI is a consumer based advisory group who defines quality as

perceived by the consumer for Project Choices and the Self-Determination

Option in order to provide access and increase quality care.

Pamela Bonds

Kyna Bailey

Robert Distler

Larry Klekotka

John Kock

Kathie Koski

Judith Fryer

Tim Murchison

Joyce Torrenga

Bill Earl

Neal Langford

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BUDGET DATA

EXPENDITURES

BY SOURCE

REVENUES BY SOURCE

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“This letter expresses our gratitude and appreciation for the construction of the ramp, stairs and house entrance. Your kindness, patience with our needs and efficiency in construction have all

made our life easier by facilitating easy access to our home. I would like to also thank your friendly and professional team of volunteers.

...Tri-County Office on Aging has played a key role in suggesting the project and bringing it to successful completion.”

-TCOA Client

“Thank you for partnering with us to have the Matter of Balance program...Our residents and guests really enjoyed the course and felt it was very beneficial to them.

We are so thankful for all that TCOA does for our seniors…” -TCOA Partner

We dedicate this annual report in remembrance of Diana Terry,

longtime employee and friend of TCOA.

517-887-1440

1-800-405-9141

www.tcoa.org