Adobe Captivate Prime LMSpresents:

Sponsored by

Trends in Training

Allen PartridgeSenior eLearning Evangelist

Adobe

Stephen D. BruceHR.BLR.com EditorBusiness & Legal 

Resources

Jim DavisSurvey Editor

Business & Legal Resources

Adobe Captivate Prime LMS

Today’s Speakers

Adobe Captivate Prime LMS

• Pressing challenges• Exclusive database 250,000 active HR practitioners

• 534 survey participants• Variety of industries, company sizes, business types, and geographic locations

About HRDA Research Reports and Our Trends in Training Survey

Yes60.7%

No27.1%

We do not, but we will in the next 12‐18 months.

12.2%

Do you have a formal training program?

Executives0.6%

Supervisors/managers4.6%

Exempt employees3.3%

Non‐exempt employees7.7%

All employees83.9%

Which employee groups do you provide training for?

What areas do you currently cover in employee training? (Check all that apply.)

Answer Options Response Percent

New hire orientation 85.5%

Sexual harassment 75.0%

Safety/Hazardous materials 65.2%

Emergency procedures 64.0%

Discrimination 63.4%

Respectful workplace 56.9%

Workplace violence 55.3%

Attendance 48.9%

Family Medical Leave Act(FMLA) 37.0%

Fair Labor Standards Act(FLSA) 32.6%

Ergonomics 23.7%

What platforms do you use to deliver training? (Check all that apply.)

Answer Options Response Percent

In‐person presentation by your staff 80.9%

Print materials 73.0%Video/DVD‐based materials 44.6%

Online training provider 41.5%

In‐person presentation by experts from outside the company

38.4%

Outside conferences/seminars 34.7%

Telephone/audio seminars 18.0%

Mobile/tablet‐based materials 10.6%

Yes44.9%

No54.4%

Don't know0.8%

Does your organization have full‐time staff dedicated to training?

Poll: Do you rely on informal learning (things like mentoring, coaching, autonomous learning)? YES/NO

0.0%

20.0%

40.0%

60.0%

80.0%

100.0%

120.0%

Which of the following professional development topics are covered in your training for employees and management? (Check all that apply.)

Employees Management

0.0%

20.0%

40.0%

60.0%

80.0%

100.0%

120.0%

Which of the following professional development topics are covered in your training for employees and management? (Check all that apply.)

Employees Management

0.0%

10.0%

20.0%

30.0%

40.0%

50.0%

60.0%

70.0%

80.0%

Which of the following training topics is most needed in your organization? (Check all that apply.)

0.0%

10.0%

20.0%

30.0%

40.0%

50.0%

60.0%

70.0%

80.0%

Which of the following training topics is most needed in your organization? (Check all that apply.)

Yes55.5%

No17.3%

Don't know27.2%

Over the next 12‐18 months, will employee training increase in importance for your organization?

Yes11.3%

No72.4%

We do not, but we will in the next 12‐18 months

8.8%

Don’t know7.5%

Does your organization make use of gamification in its learning programs?

0.0%

10.0%

20.0%

30.0%

40.0%

50.0%

60.0%

What gamification tools do you use? (Check all that apply.)

Very confident14.8%

Somewhat confident58.7%

Not at all confident26.5%

How confident are you that gamification can increase employee engagement in training?

Poll: Does your organization make use of gamification in its learning programs?

YesNoNo, but we will in the next 18 monthsI don’t know

Cookies, Shotguns, Slackers & The Holy Grail

Do It for a reward

I want to do it, so I will

Do it or you’re fired

I don’t see any reason to do it

External Internal

Positive

NegativeTo learn more about what motivates 21st Century employees, have a look at Daniel Pink’s inspiring Ted Talk about motivation.

Sustainable, long-term

motivation

Purpose

Mastery

Autonomy

Yes21.5%

No65.8%

We do not, but we will in the next 12‐18 

months5.5%

Don’t know7.1%

Does your organization use social learning in its training programs?

Yes56.4%

No, it is mainly a distraction for 

them13.6%

No, very few employees 

engage in social learning30.0%

Do your employees effectively utilize social learning offerings?

67.0%

26.2%

8.7%

19.4%16.5%

0.0%

10.0%

20.0%

30.0%

40.0%

50.0%

60.0%

70.0%

80.0%

Meetings to explainthe social learning

offeringBlogs Wikis

Appointment of a social learning “champion”

Other (pleasespecify)

Series1 67.0% 26.2% 8.7% 19.4% 16.5%

How do you encourage employee engagement in social learning? (Check all that apply.)

Poll: Does your organization make use of social learning in its training programs?

YesNoNo, but we will in the next 18 monthsI don’t know

Establish a learning culture

Gamification

Certifications

Course effectiveness index

Smooth content integration

Understanding Gamification

• The Carrot & The Stick• Incentivize positive behaviors like …

• Quickly responding to calls for action• Self‐initiated training• Upskilling• Working quickly

• Align to working groups• Enable or disable based on your requirements and preferences

Partridge, Allen R.  What’s a Stick without a Carrot? Gamification in Learning Management, eLearning Industry, April 2016

Competitive vs. Collaborative Gamification

Yes51.2%

No39.9%

We do not, but we will in the next 12‐18 

months4.2%

Don’t know4.6%

Do you use personalized training?

69.0%

37.6%33.5%

26.4% 24.8%

9.5%6.2%

0.0%

10.0%

20.0%

30.0%

40.0%

50.0%

60.0%

70.0%

80.0%

Training on-demand

Recommendinga sequence of

trainingmodules forthe learner

Periodic post-learningtesting

Pretestinglearners

Providinglearners with a

choice offormats for

training

OtherUsing

branchingtechniques

Series1 69.0% 37.6% 33.5% 26.4% 24.8% 9.5% 6.2%

Which personalization tools does your organization use in its training? (Check all that apply.)

69.0%

37.6%33.5%

26.4% 24.8%

9.5%6.2%

0.0%

10.0%

20.0%

30.0%

40.0%

50.0%

60.0%

70.0%

80.0%

Training on-demand

Recommendinga sequence of

trainingmodules forthe learner

Periodic post-learningtesting

Pretestinglearners

Providinglearners with a

choice offormats for

training

OtherUsing

branchingtechniques

Series1 69.0% 37.6% 33.5% 26.4% 24.8% 9.5% 6.2%

Which personalization tools does your organization use in its training? (Check all that apply.)

69.0%

37.6%33.5%

26.4% 24.8%

9.5%6.2%

0.0%

10.0%

20.0%

30.0%

40.0%

50.0%

60.0%

70.0%

80.0%

Training on-demand

Recommendinga sequence of

trainingmodules forthe learner

Periodic post-learningtesting

Pretestinglearners

Providinglearners with a

choice offormats for

training

OtherUsing

branchingtechniques

Series1 69.0% 37.6% 33.5% 26.4% 24.8% 9.5% 6.2%

Which personalization tools does your organization use in its training? (Check all that apply.)

Very confident36.9%

Somewhat confident55.2%

Not confident at all

7.9%

How confident are you that personalized learning increases learner engagement?

41.5%

25.8%

19.8%

8.0%

20.4%

0.0%

5.0%

10.0%

15.0%

20.0%

25.0%

30.0%

35.0%

40.0%

45.0%

Yes, for alllearners

Yes, if a declinein skills isobserved

Yes, if traineerequests it

We do not, butwe will in the

next 12-18months

No

Series1 41.5% 25.8% 19.8% 8.0% 20.4%

Does your organization provide refresher training after employees have engaged in a training program?

57.6% 56.7% 56.4%

42.2% 41.9%

36.9%

26.2%23.8%

19.8% 19.5%17.7% 17.2%

0.0%

10.0%

20.0%

30.0%

40.0%

50.0%

60.0%

70.0%

Sexualharass-ment

Safety/Hazard-

ousmaterials

Emerg-ency

proce-dures

Respect-ful work-

place

Work-place viol-

ence

Discrimi-nation Other

New hireorient-ation

Atten-dance FMLA FLSA Ergo-

nomics

Series1 57.6% 56.7% 56.4% 42.2% 41.9% 36.9% 26.2% 23.8% 19.8% 19.5% 17.7% 17.2%

What do you use refresher training for? (Check all that apply.)

27.0%

45.1%

29.1%

64.4%

1.5%0.0%

10.0%

20.0%

30.0%

40.0%

50.0%

60.0%

70.0%

Micro learning (nomore than 10-

minute learningmodules)

Repeat of fulltraining course

Email reminders ofspecific skills or

behaviorsIn-person training We do not offer

refresher training

Series1 27.0% 45.1% 29.1% 64.4% 1.5%

How do you deliver refresher training? (Check all that apply.)

Yes, in all training10.4%

Yes, in some of our training33.5%

We do not, but we will in the next 12‐18 

months10.2%

No45.9%

Do you measure employee training effectiveness?

Very important46.0%

Somewhat important42.1%

Not a priority11.9%

How important is it to your organization’s executive team to have ROI demonstrated on employee training?

Very confident39.7%

Somewhat confident47.9%

Not at all confident12.4%

How confident are you that your employee training program is worth the investment in time and resources?

Yes, very16.1%

Yes, somewhat62.0%

No, not at all21.9%

Do you believe that your employees are enthusiastic about your training offerings?

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