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Trends in Student Housing: Product & Process Demographic Perspectives, LLC--Harvard University NEACUHO 1 June 2012 Trends in Student Housing: Product and Process Part 1 Rena Cheskis-Gold, Demographic Perspectives, LLC Merle Bicknell, Harvard University Susan Keller, Harvard University

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Page 1: Trends in Student Housing: Product & Processdemographicperspectives.com/Demographic Perspectives_Trends in... · • Harvard Graduate Student Housing Expansion ... Housing-Eligible

Trends in Student Housing: Product & ProcessDemographic Perspectives, LLC--Harvard University

NEACUHO

1

June 2012

Trends in Student Housing: Product and Process

Part 1

Rena Cheskis-Gold, Demographic Perspectives, LLC

Merle Bicknell, Harvard University

Susan Keller, Harvard University

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Trends in Student Housing: Product & ProcessDemographic Perspectives, LLC--Harvard University

NEACUHO

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June 2012

Today’s Outline

• Introduction• Process• Product Trends• Harvard Undergraduate House Renewal• Harvard Graduate Student Housing Expansion

Plan • Your Stories: Process and Product

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Trends in Student Housing: Product & ProcessDemographic Perspectives, LLC--Harvard University

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June 2012

ProcessMission Alignment

Articulate core issue, along with challenges and opportunities

To develop specific project mission and goals, interview stakeholders on:• Constraints and challenges• Opportunities • Goal of % students to house• Priority populations for housing• Developmental plan for housing

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Trends in Student Housing: Product & ProcessDemographic Perspectives, LLC--Harvard University

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June 2012

ProcessAdministrative Data Analysis

• Building inventory• Student demographics• Growth projections• Market analysis

All Students

Division/School U.S. Non-U.S. 1st 2d-4th 5th+ Masters Profsnl Ph.D.Biological Sciences 212 112 65 112 147 65 0 259 324

Humanities 454 209 117 258 288 125 35 503 663

Physical Sciences 322 287 178 241 190 222 0 387 609

Social Sciences 500 312 247 396 169 274 15 523 812

Total 1,488 920 607 1,007 794 686 50 1,672 2,408

Housing-Eligible Graduate Student Population, by Relevant CharacteristicsCitizenship Year in Program Degree Program

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June 2012

ProcessPeer Benchmarking,e.g., Developmental Housing

School Traditional Res Halls

Suites Apts. Family-Like Houses

School A X XSchool B X X X XSchool C X X XSchool D X X X

Res Life Unit Mix

School 1st-Year Separate

1st-Year Limited

Mixed Classes

Upper Classes

School A X XSchool B X XSchool C 1st-2nd 3rd-4thSchool D X

Class Mix

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June 2012

ProcessPeer Comparisons/ Benchmarking

• Comparisons with admissions peers, similar system peers, structural peers, consortial peers, aspirational peers

• Best practices and hot topics

# Dining Halls # SchoolsOne 4Two 3Three 3Four to Sixteen 3

Location # SchoolsRes Hall 4Neighborhood 2Central 4Res Hall & Central 3

Language Tables # SchoolsYes 3No 10

Student-Run Pub/Café # SchoolsYes (One to three) 4No 9

Dining Halls

Specialty Dining ProgramsFarm to college (local)Celiac/gluten/soy-freeDaily culinary showcase

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June 2012

ProcessSurveys and Focus Groups

• Demand, needs, preferences for location, unit types, and more

• Match inventory with population

• Test-market new ideas

“What is the most appropriate kitchen option for you?” No kitchen -- group kitchen -- efficiency -- full-size/eat-in?

Expected Frequency of Use of Fitness Facility or Building Common Room

14%

30%

57%

14%23% 22%

30%

12%

0%

20%

40%

60%

80%

100%

0 1 to 2 3+ Never FewTimes

Monthly Weekly Daily

% o

f Res

pond

ents

Fitness Facility

Building Common Rooms

© 2010 Demographic Perspectives, LLC

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June 2012

ProcessMore Steps

• Not all planning projects lead to product• Project Implementation Constraints and Priorities may determine renovation

vs. construction Project staging and swing space Communications plan- both Internal and External

• Post-project assessment – how is this project working? (POA: “Post-occupancy analysis”)

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June 2012

Trends in Student Housing: Product

• Undergraduate Tiered Housing Experience (“Developmental Housing”)

• Themed and Living-Learning Communities• Unit and Building Trends• Models of Graduate Student Housing• Other Housing Options

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June 2012

Dormitories: Typical Interior

Add: PCA Scanlon Gang bath

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June 2012

Dormitories: A Step-Up

Shared doubles or singles with Jack and Jill bathrooms

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June 2012

Suites and ApartmentsExterior

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June 2012

Suites and ApartmentsInterior

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June 2012

Residence HallsEnhanced Common Spaces

Newman Oberlin Main Lobby

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June 2012

Residence HallsAuxiliary Space Can Be Collaborative

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June 2012

Themed and Living-Learning CommunitiesExterior

Exterior: EUA Liv-Learn 1

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June 2012

Themed Finishes

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June 2012

ThemedSocial Collaborative Spaces

Mexican Global Village theme

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June 2012

Themed and Living-Learning CommunitiesCollaborative Space: Learning

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June 2012

Themed and Living-Learning CommunitiesSpecial spaces

Fully operational greenhouse in “Greenhouse Living-Learning Center”

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June 2012

Living-Learning CommunitiesFaculty Involvement

Master’s House

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June 2012

Unit TrendsNew Room Sizing

Double beds

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June 2012

Unit TrendsLarge Room Size

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June 2012

Unit and Building TrendsLuxurious Finishes

D-S Unusual hallway .pdf

Newman upscale lobby .pdf

Oak ceiling, slate floor

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June 2012

Sustainability

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June 2012

SustainabilityLobby Energy Dashboard

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June 2012

SustainabilityGreen Furniture

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June 2012

Graduate Student Housing

• Traditional Dormitories• Family Housing• Multi-Family and Apartment Housing• New-Style Residence Halls

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June 2012

Graduate Housing Traditional Residence Halls Renovations

Existing

Existing

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June 2012

Graduate Housing Traditional Residence Halls Baths

Existing

Existing

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June 2012

Graduate HousingFamily Housing Apartments

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June 2012

Graduate HousingMulti-Family Housing

EXISTING

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June 2012

Graduate HousingCommunity in Multi-Family Housing

Relocated wood frame buildings create a new terraced courtyard.

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June 2012

Graduate HousingNew-Style Residence Hall Exterior

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June 2012

Graduate HousingNew-Style Residence Hall Common Space

Governance and Community Populations: Housemaster, House Manager, Student Officers, Alumni Board, Interest Groups, Cultural Exchange Groups, Building Volunteers

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June 2012

Graduate HousingNew-Style Residence Hall Apartments

Range of sizes, from Studio to 4-bedroom, 4-bath

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June 2012

Other Housing OptionsDeveloper Partnerships

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June 2012

Trends in Student Housing: Review• Undergraduate Tiered Housing Experiences

(“Developmental Housing”) Traditional Dorms, Step-up Dorms, Suites, Apartments, Enhanced Common Space

• Themed and Living-Learning Communities Enhanced Common Space, Classrooms, Special Spaces, Faculty space

• Unit and Building Trends Large rooms, double beds, sustainability, luxury finishes

• Graduate Student Housing Traditional Dorms, Family Housing, Multi-Family Housing, New-Style Residence Hall

• Other Housing Options Developer housing, NO housing

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June 2012

Lessons Learned• Involve internal stakeholders to help articulate the mission and

support the housing program goals.• Housing strategy should be based on articulated mission, student

data, and available resources.• Understand preferences for unit size, location, and cost, etc. to match

your product with your population. • Use focus groups to supplement survey data. • Build flexibility into design so you can respond to changes in

preferences over time. • The timing of development will be influenced by factors such as

public approvals and funding strategies.• Re-survey students as market conditions and other priorities change. • Evaluate the implemented program and program assumptions as

needed.

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June 2012

Your Stories

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June 2012

For More Information: Rena Cheskis-GoldPrincipal, Demographic Perspectives, LLC [email protected](203) 397-1612

Merle BicknellAssistant Dean, Faculty of Arts and Sciences Harvard [email protected](617) 496-2469

Susan KellerDirector, Faculty Real Estate and Special Projects Harvard Real Estate [email protected](617) 495-9368