Trends in Packaging R&D in the US

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    Trends and O pportunities

    in Packaging R & D in the US

    HauffeNiels

    Technology Review 213/2007

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    Trends and Opportunities

    in Packaging R&D in the US

    Niels Hauffe

    NWV Market Discovery, Inc.

    Technology Review 213/2007

    Helsinki 2007

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    Tekes, the Finnish Funding Agency for Technology and Innovation

    Tekes is the main public funding organisation for research and development(R&D) in Finland. Tekes funds industrial projects as well as projects in re-search organisations, and especially promotes innovative, risk-intensiveprojects. Tekes offers partners from abroad a gateway to the key technologyplayers in Finland.

    Technology programmes Tekes choices for the greatest impact

    of R&D funding

    Tekes uses technology programmes to allocate its financing, networkingand expert services to areas that are important for business and society.Programmes are launched in areas of application and technology that are inline with the focus areas in Tekes strategy. Tekes allocates about half the fi-nancing granted to companies, universities and research institutes throughtechnology programmes. Tekes technology programmes have been con-tributing to changes in the Finnish innovation environment for twentyyears.

    Copyright Tekes 2007. All rights reserved.This publication includes materials protectedunder copyright law, the copy-right for which is held by Tekes or a third party. The materials appearing inpublications may not be used for commercial purposes. The contents ofpublications are the opinion of the writers and do not represent the officialposition of Tekes. Tekes bears no responsibility for any possible damages

    arising from their use. The original source must be mentioned when quotingfrom the materials.

    ISSN 1239-758-X

    ISBN 978-952-457-379-5

    Cover picture: Kylmankka design, Anton Kalland

    Page layout: DTPage Oy

    http://www.dtpage.fi/http://www.dtpage.fi/http://www.dtpage.fi/http://www.dtpage.fi/
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    Foreword

    Tekes has been preparing a technology programme around the theme of packaging during the year

    2007 under the name Pakkaus 2015 Packaging 2015. This report of the trends and opportunities

    in packaging R&D in the USA has been done as a part of the preparation of this technology

    programme.

    The use and the role of the packages in a whole value chain are very regionally and culturally ori-

    ented.As USA offerssignificant marketpotential andis also very much consumer oriented society,

    it is very interesting object for a consumer packaging market study.

    This report concerns three packaging sectors: pharmaceutical, retail food and electronics packag-ing. It also includes the driving forces that are influencing packaging decisions made in the US to-

    day. These include e.g. retailers and consumers viewpoint as well as information about consumer

    studies and universal design.

    Tekes would like to thank Niels Hauffe, NWV Market Discovery Inc. for conducting this survey.

    We hope that this report will generate new ideas and thoughts for the Finnish packaging value

    chain.

    Helsinki, July 2007

    Tekes The Finnish Funding Agency for Technology and Innovation

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    Table of Contents

    Foreword

    Executive Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

    Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2Selected Industry Statistics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

    Overview of Packaging R&D New Trends/Issues/Hot Topics . . . . . . . . . . . . 4Pharmaceuticals Packaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

    Retail Food Packaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

    Electronics Packaging. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

    Driving Forces from Retailers and Consumers Viewpoint . . . . . . . . . . . . . . . . 6Retailer and Consumer Packaging Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

    Sustainable Packaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

    Recycling. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

    Universal Design . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

    Smart (Intelligent) Packaging. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

    E-Commerce. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

    Consumer Studies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14Retail Driven Change: How and Why Retailers Influence Packaging Decisions . . . . . . . . . . . . . 14

    Pharmaceutical Packaging Objectives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

    The Market for Sustainable Packaging Materials . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

    The Influence of Packaging on Purchasing Decisions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

    Prominent Trends Affecting Food Packaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

    Private-Label Packaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

    Research and Development . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16Research Schools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

    Key Players . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18Associations/Councils/Institutes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

    AppendicesAppendix A Packaging Associations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

    Appendix B Sustainable Packaging Resource Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

    Appendix C Green Report How to Comply with Wal-Marts Scorecard . . . . . . . . . . . . . . . . 39

    Appendix D Food and Drug Administration Guidance for Industry Bar Code Label

    Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

    Appendix E Glossary of Food Packaging Terms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

    Tekes Technology Reviews in English. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

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    Executive Summary

    The packaging industry on a worldwide basis is estimated

    at about $460 billion, with the US accounting for about

    $127 billion or 28% of the global market.

    There are many issues affecting packaging research and

    development in the US, including: Sustainable packaging; Recycling regulations, legislation, and/or voluntary

    agreements; Consumer dynamics; Universal design; Smart packaging; and

    E-commerce.

    This report takes a preliminary look at these issues with par-

    ticular emphasis on three sectors: pharmaceuticals packag-

    ing, retail food packaging, and electronics packaging.

    Important issues affecting pharmaceutical packaging in-

    clude: Bar coding new US Food and Drug Administration

    (FDA) rules for drugs for hospital use Anticounterfeiting RFID technologies

    Encouraging compliance noncompliance with drug

    regimens is an important issue throughout the healthcare

    system Cost control the rising cost of oil-based plastics is

    leading to the use of new materials and packaging sys-

    tems

    Senior-friendly packaging rapid growth in the el-

    derly population and theaging of thebaby-boomgenera-

    tion is increasing the importance of bringing se-

    nior-friendly solutions to market.

    For retail food packaging, the important issues include: Convenience the emphasis on convenience drives

    many food packaging decisions today, and is likely to

    have more influence on packaging in the future than any

    other factor Intelligent packaging smart packaging provides

    differentiation and added value Environmental awareness using renewable re-

    sources for packaging and reducing its environmental

    impact are issues of increasing importance Aseptic packaging long a staple in Europe, aseptic

    packaging is gaining ground in the US

    Case-ready packaging case-ready packaging of meatis growing in the US and there is the opportunity here to

    look for sustainable packaging options.

    In the case of electronics packaging, one of the most impor-

    tant issues is packaging for electrostatic discharge (ESD)

    sensitive components.

    Driving forces that are influencing packaging decisions in

    the US today include:

    Age currently, two of the most influential age groups

    are tweens boysor girls between 8 and 12 and baby

    boomers

    Sex women make the majority of purchase decisions,especially for a household

    Ethnicity in 2007, Hispanics are expected to control

    more disposable personal income than any other minor-

    ity group in the US

    Hard-to-open packaging in many cases, consumers

    end up with what has come to be known as wrap rage

    after enduring the physical and emotional struggle of

    trying to separate their purchase from its plastic clam-

    shell

    Sustainable packaging although sustainable packag-

    ing is a fairly new concept in the US, it will likely have a

    substantial impact on the packaging industry. Note that

    Wal-Mart, a retailer with enormous market pull, has a

    sustainability initiative scheduled to begin in 2008

    Recycling municipal solid waste recycling is now a

    mainstream waste management tool with over 9,000

    curbside programs, almost 4,000 composting facilities,

    and many thousands of drop-off and buy-back centers

    Universal design the integration of universal design

    into packaging in the US is still relatively new; however,

    the potential market is huge the 2000 Census counted

    49.7 million people with some type of long-lasting con-

    dition or disability

    Smart (intelligent) packaging the competitive retail

    climate and the rise of private labels are two reasons

    leading consumer packaged goods companies to con-

    sider new technologies as a way to differentiate their

    products

    E-commerce a survey by Strategic Analysis, forecasts

    that e-commerce will grow between 16-20% per year in

    the US.

    There have been numerous consumer and retailer studies

    regarding packaging. Of particular interest is a study enti-

    tled: Retail Driven Change: How and Why Retailers In-

    fluence Packaging Decisions. One of the key findings of

    this study was that the most significant drivers that influ-ence consumers are lifestyle trends of health and wellness,

    convenience, and sustainability.

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    Introduction

    The International Associationof Packaging Research Insti-

    tutes (IAPR) provides a good introduction to packaging re-

    search today:

    Packaging technology has gone through a fast and signifi-

    cant development in recent decades; however the smartest

    developments are yet to be seen. Todays modern society

    depends to a large extend on the availability and use of

    modern packaging technology, comprising a vast variety

    of modern materials, high tech applications, and smart op-

    erations.Modern packaging technology aims to meet a vast

    range of requirements from providing food safety, via

    low-cost storage and distribution, self-selling marketing,

    and convenient consumer use to responsible waste man-

    agement practices.

    Good packaging facilitates a subtle cooperation between

    product, packaging process, and material with the objec-

    tive of fulfilling needs of all stakeholders along the supply

    chain including the post-consumer waste manager.

    Value chain management, product stewardship, and life

    cycle management are considered key attributes that willdrive the development of future, sustainable packaging

    systems. Such systems will need to go far beyond the cur-

    rent waste minimization driven principles of reduce,

    re-use, recycle, and recovery the 4-R waste management

    hierarchy. Packaging systems that will minimize impact on

    the environment, will seamlessly meet social requirements

    and expectations, and will be economically effective are

    the business winners of the future.

    There are many issues affecting packaging research and

    development in the US, including:

    Sustainable packaging; Recycling regulations, legislation, and/or voluntary

    agreements;

    Consumer dynamics;

    Universal design;

    Smart packaging; and

    E-commerce.

    This report will take a preliminary look at these issues with

    particular emphasis on three sectors: pharmaceuticals

    packaging, retail food packaging, and electronics packag-

    ing.

    (Note: A glossary of food packaging terms is shown in Ap-

    pendix E.)

    Selected Industry Statistics

    The packaging industry on a worldwide basis is esti-

    mated at about $460 billion, with the US accounting for

    about $127 billion or 28% of the global market. The Flexible Packing Association, in its 2006 State of

    the Flexible Packaging Industry Report, reports annual

    sales in the US at $21.8 billion of which $10.6 billion is

    for the retail food segment, $1.6 billion for the medical

    and pharmaceutical segment, and $2.1 billion for the

    consumer products segment. In terms of packaging ma-

    terials, plastics (plastic resins and film and sheet) ac-

    count for 69% of materials used, paper about 8%, and

    foil about 4%. A market research report by the Freedonia Group esti-

    mates that domestic plastic-film demand will increase

    2.6% per year to 15.2 billion pounds in 2010. Low-den-

    sity polyethylene (LDPE) will remain the leading film,

    accounting for 64% of the US total. Packaging made up

    nearly three quarters of plastic film use in 2005. The best

    growth is expected in secondary packaging applications

    such as stretch and shrink wrap, and retail bags. Food

    packaging will grow at above average rates, pushed by

    continued expansion in fresh produce, confectionery,

    and frozen foods. The Freedonia Group also reports that demand for both

    stand-up pouches (SUPs) and flat pouches will increase

    at 6.3% per year through 2010 with sales increasing

    from $4.8 billion in 2006 to $6.5 billion in 2010. Hot

    end-use markets for SUPs include cheese, processed

    foods, and consumer products. For flat pouches, growth

    will come in such fields as fresh produce, medical and

    pharmaceutical items, and consumer products.

    2

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    The corrugated packaging industry reports that about

    400 billion square feet of corrugated board a combina-

    tion of at least 3 sheets of paper, collectively called

    containerboard is produced annually (valued at about

    $21 billion) of which the packaged food and beverages

    segment accounts for about 28%.

    The Paperboard Packaging Council estimates 2006 USfolding carton sales at $9.6 billion. There are approxi-

    mately 300 companies whose primary business is fold-

    ing cartons, but the top 5 companies account for 54% of

    industry sales. The top ranked company for the last 4

    years is Graphic Packaging Corporation, headquartered

    in Marietta, Georgia.

    According to market research by the Freedonia Group,

    total US corrugated and paperboard box demand will in-

    crease at 2.1% per year reaching nearly $35 billion in

    2009. Retail food will remain the largest market end-

    user accounting for about 40% of the total. The fastest

    growing market for corrugated cases will be retail ship-

    ping as the popularity of Internet shopping continues toexpand.

    The US Census reports that nearly 34 billion glass con-

    tainers were produced in 2005. The breakdown by end

    use was: food 17%, beverages 9%, beer 55%, liquor 3%,

    wine 5%, and other 11%.

    3

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    Overview of Packaging R&D

    New Trends/Issues/Hot Topics

    Pharmaceuticals Packaging

    There a number of important issues and trends in pharma-

    ceutical packaging, including:

    Bar Coding:According to the US Food and Drug Ad-

    ministration (FDA) rules, Bar Code Label Require-

    ments, Questions and Answers, drugs manufactured on

    or after April 26, 2006 for hospital use must bear a barcode. FDA is not recalling any drugs packaged and la-

    beled without bar codes before April 26, 2006 that are

    distributed and sold after April 26, 2006. All packages,

    even small ones, must comply. While linear bar codes

    encoded with the National Drug Code (NDC) must be

    present on most prescription drug products and certain

    OTCdrug products, other technologies to encode lot and

    expiry-date codes may be used, too. Rule revisions may

    involve new automatic identification technologies, FDA

    says. Bar coding pharmaceutical packages on the pack-

    aging lineperhaps the most efficient and practical

    means of adding bar codes to the unit doseremains a

    challenge for some firms. (Note:FDA Guidance for In-

    dustry Bar Code Label Requirements is shown in Ap-

    pendix D.)

    Anticounterfeiting: Pharmaceutical and Medical Pack-

    aging News writes that when it comes to automatic

    identification technologies, RFID has been the headline

    maker in 2006. FDA has driven interest with its belief

    that RFID can be used to fight counterfeiting and diver-

    sion through electronic pedigrees. In addition, a spokes-

    man for Cardinal Health says that anticounterfeiting

    and RFID gained a lot of coverage as pedigree legisla-

    tion is making its way through multiple state govern-

    ments.

    Encouraging Compliance:Noncompliance with drug

    regimens is an issue throughout the healthcare system.

    One expert says that research conducted shows wide-

    spread noncompliance with prescription regimens re-

    sulting in billions of dollars in unnecessary healthcare

    costs. Retail pharmacies are reportedly investigating

    the role unit-dose packaging can play in compliance.

    Harmonizing Medical Packaging:After years of de-

    bate, ISO 11607 has finally been revised. The revision is

    significant for a number of reasons. Because it harmo-

    nizes ISO 11607 with EN-868, Part 1, the CEN standard

    for sterile medical packaging, global medical devicemanufacturers will be able to follow one standard to

    meet US and European laws.

    Cost Control:The rising cost of oil-based plastic mate-

    rials is a large concern. One expert expects to see new

    materials and packaging systems that significantly de-

    crease manufacturing costs. These innovations will be

    driven by cooperative agreements between Medical De-

    vice Manufacturers, converters, and raw material pro-

    ducers. And another expert predicts that well proba-

    bly start to seea shift to other-than-oil-based plastics andpaper materials.

    Senior-FriendlyPackaging:Theneed forsenior- friendly

    packaging that is also child-resistant hasbeen discussed for

    many years. Nowthat theover-85 group is themost rapidly

    growing segment of the population in many countries, and

    members of the baby-boom generation are reaching their

    sixties, the issue of bringing senior-friendly solutions to

    market is of increasing importance.

    Retail Food Packaging

    Retail food packaging has evolved considerably in recent

    decades both aesthetically and functionally. Innovation in

    food packaging is drivenby a numberof factors, including:

    Convenience: The emphasis on convenience drives

    many food packaging decisions today, and is likely to

    have more influence on packaging in the future than any

    other factor. Consumers are attracted by features like

    easy-to-open/easy-to-close packaging or packaging suit-

    able for direct use in ovens and microwaves. Following

    are two examples of new convenience packaging:

    Chicken of the Sea International is marketing shelf-

    stable, retorted peel-and-eat cups of tuna and salmon.

    Consumers believe cups are even more convenient

    and on-the-go than retorted pouches, and this opens

    up a whole new usage occasion for tuna and salmon

    as eat-it-anywhere snacks.

    Food packages that self-vent in themicrowavearean-

    other convenience-driven packaging format that is

    gaining in popularity. For example, General Mills is

    now packaging several varietiesof Green Giant brand

    frozen vegetables in a Simple Steam pack that has a

    self-venting feature. (Note: In February 2007, the

    Foodservice & Packaging Institute issued a revised

    Standard Test Method to Qualify Disposables for

    Use in Microwave Ovens. The full document isavailable in PDF format from their website,

    www.fpi.org.)

    4

    http://www.fpi.org/http://www.fpi.org/
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    Intelligent packaging: Examples include packaging

    that is capable of absorbing oxygen and water or indicat-

    ing temperature. Innovations such as these provide

    packaging with both differentiation and added value.

    Environmental awareness: Two examples are packag-

    ing that promotes the use of renewable resources or

    packaging that reduces environmental impact by de-creasing the thickness of materials.

    Aseptic packaging:The aseptic package, long a staple

    in Europe, is still little understood in the United States.

    But that is changing. In 1996, the aseptic carton won the

    Presidential Award for Sustainable Development, the

    only package ever to receive this environmental prize. In

    the US, aseptically packaged products now include

    milks, juices, tomatoes, soups, broths, tofu, soy bever-

    ages, wines, liquid eggs, whipping cream, and teas. In

    describing their preference for aseptic packaging, Amer-

    ican consumers often point to the safety, nutrition, and

    ease of handling of the packages. Others prefer the asep-

    ticcartonbecause it is shatter-proof and tamper-evident.

    Case-ready packaging:Case-ready packaging of fresh

    meat continues to grow in the US. Vacuum packaging is

    part of the mix, though it may never be popular with beef

    because it deprives beef of oxygen and causes it to turn

    very dark red, almostpurple. The two packaging formats

    that are most popular with beef are called Modified At-

    mosphere Packaging (MAP) Barrier Tray and Back-

    flushed Barrier Masterbag. Both provide a refrigerated

    shelf life of about 10 days. In MAP Barrier Tray, a deep

    drawn barrier tray is backflushed with gases that helpprolong shelf life, and the tray is then hermetically

    sealed with a heat-sealed barrier lidstock. In Back-

    flushed Barrier Masterbag, a large barrier bag contains

    multiple units of meat in conventional foam trays and

    clear film overwrap; the masterbag is backflushed and

    hermetically closed, and once its opened, the individual

    units have a three-day shelf life. Some retailers like the

    MAP Barrier Tray approach because they dont have to

    worry about the three-day shelf life of the individual

    packs once the Masterbag is open. Other retailers like

    the Masterbag approach because some consumers prefer

    the more conventional appearance of the unit packs.One case-ready format popular in the UK but almost

    never seen in the US is a back-flushed deep-drawn alu-

    minum tray with a clear barrier film heat-sealed to the

    trays smooth flange. Convenience-driven, it lets con-

    sumers put fresh chicken, beef, pork, or even fish in the

    oven in a cooking container that can be discarded rather

    than washed.

    Considering how much emphasis has been placed lately

    on sustainable packaging, any new technologies for

    case-ready meats that can bring about source reduction

    and better cube efficiencies throughout the supply chain

    could be worth examining.

    Electronics Packaging

    One of the most important issues with electronics packag-

    ing is the issue of electrostatic discharge (ESD). According

    to one ESD technical consultant, improper packaging of

    ESDsensitive (ESDS)components, assemblies, andequip-

    ment resulting in hard and soft failures has cost both manu-facturers and users millions of dollars, maybe even bil-

    lions.

    User requirements for ESD packaging include: That it retain its ESD protective properties over a speci-

    fied period of time in order to be reusable. That it is recyclable after the useful life period ends. That it allows for reading the assembly, circuit pack, or

    plug-in bar code without having to open the container. That is does not include over-packs for shipping unless

    absolutely necessary. That all packaging has an ESD label and a seal.

    That packing containers are stackable.

    Examples of available packaging include: Corrugated containers Plastic bags

    Thermoformed plastic clamshell.

    Some pros and cons associated with these types of packag-

    ing include: A corrugated container with a removable window fits

    most of the user requirements. It can also have a metal

    layer in the corrugation for shielding if required.

    A plastic bag or clamshell will always need an over-pack, and a paper label adhered to the bag will make it

    unrecyclable. Bar codes are often difficult to read through a thermo-

    formed plastic clamshell and impossible to read through

    a static shielding bag. Bags are often not reusable because the bag is punctured

    by the sharp component leads protruding from the as-

    sembly solder side. The clamshell is reusable assuming that its static

    dissipative properties canbe maintained. Clamshells can

    be designed to be stackable, but bags are not.

    A plastic bag can be designed to be a moisture barrier,but corrugated packaging always contains some mois-

    ture.

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    Driving Forces From Retailers and

    Consumers Viewpoint

    Retailer and Consumer Packaging Issues

    Demographics have a large influence on the needs and

    preferences of consumers and retailers.

    Age:Some markets to consider here are:

    Tweens boys or girls between the ages of 8 and 12

    affect the spending of billions of dollars each year.

    According to one source, tweens spend $51 billioneach year of their own money and influence about

    $170 billion spent on them. Packaging is a big

    differentiator between products for teens and adults

    and those aimed at tweens. For example, lip gloss co-

    mes in a mock plastic cell phone and bright eye shad-

    ows and shimmer powders come in multi-compart-

    ment packages that double as purses. According to

    the president of The Consumer Network, to be ap-

    pealing to this market, packaging has to be cool.

    This of course presents endless packaging possibili-

    ties and may require a lot of experimentation with

    materials, shapes, colors, and labels. Apparently, one

    key factor recently has been portability. Tweens pre-

    fer products they can throw in their backpacks or

    pockets to show off to friends.

    Baby boomers represent about 78 million Americans

    one of the largest buying groups in the US and

    some $46 billion in sales. This growing senior popu-

    lation doesnt think old; they think young. However,

    there are realities, such as diminishing eyesight that

    need to be addressed by packaging. Certain package

    characteristics cater to this group. Ergonomic design

    and easy-open closures help those with decreased

    hand strength, and larger print on labels is inherently

    inviting to this audience.

    Sex:Women make the majority of purchase decisions,

    especially for a household. According to one source,

    women are expected to control 60% of US private

    wealth by 2010. The most highly rated packaging char-

    acteristics for women are convenience, ease of storage,

    andfemale-friendly elements such as size of thepackage

    and handles for carrying

    Ethnicity:The 2006 Minority Buying Power Report

    forecasts that Hispanic buying power will exceed $863

    billion in 2007. And at the same time, Hispanics are ex-

    pected to control more disposable personal income than

    any other minority group in the US. The difficulty inmarketing to this group is that they are from many differ-

    ent countries, each with its own interest and preferences.

    The president of Creative Packaging Solutions suggests

    that successful packaging requires tailoring them to each

    sub-population and then distributing them geographi-

    cally. For example, on the west coast the predominant

    population is Mexican; whereas in south Florida, its

    Cuban and Columbian, and in New York, its Puerto Ri-

    can and Dominican. Bilingual packages are a necessity,

    and its essential to have a correct translation.

    Another major issue with consumers is

    Hard-to-open packaging:In many cases, consumers

    end up with what has come to be known as wrap rage

    after enduring the physical and emotional struggle of

    trying to separate their purchase from its plastic clam-

    shell. The main reasons for this type of packaging are to

    prevent shoplifting, protect the product, and keep chil-

    dren out. According to Consumer Reports, the worst of-

    fenders for hard-to-open packaging in 2006 were

    The clamshell,

    Toy packaging that features excessive plastic andwire restraints,

    CD packaging with its unfriendly tape seal, and

    Blister packs for pills.

    Approaches to solve this problem include:

    The Nestl company initiative to make its products

    easier to open that includes both easy-open features

    andon-pack text or pictograms to illustrate their use.

    For some products, Costco has switched from clam-

    shells to a new theft-resistant, easier-to-open form of

    packaging a coated paperboard called Natralock

    thats sealed to a plastic bubble.

    For pharmaceutical companies, the problem is to

    make child-resistant packages that are easy to open

    for seniors. Research by Cardinal Health has shown

    that kids will use anything available to open pack-

    ages, including their teeth, and that children can be as

    strong as seniors. However, children typically lack an

    adults dexterity and the ability to perform a two-

    handed opening action. So the companys senior-

    friendly, child-resistant blister packs incorporate

    multiple-action opening features. To use the Cardinal

    Health Pill Calendar, for example, the consumer

    slides a release mechanism with one hand and pushesthe tablet through the foil backing with the other

    hand.

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    Sustainable Packaging

    Although sustainable packaging is a fairly new concept in

    the US, it good well have a substantial impact on the pack-

    aging industry. It is especially noteworthy that Wal-Mart, a

    retailer with enormous market pull, has a sustainability ini-

    tiative scheduled to begin in 2008 (see below).

    The Sustainable Packaging Coalition (SPC)is an indus-

    try working group inspired by cradle-to-cradle principles

    and dedicated to creating a more robust environmental vi-

    sion for packaging. Through informed design practice,

    supply chain collaboration, education, and innovation, the

    coalition strives to transform packaging into a system that

    encourages an economically prosperous and sustainable

    flow of materials, creating lasting value for present and fu-

    ture generations.

    The Sustainable Packaging Coalition envisions a worldwhere all packaging is sourced responsibly, designed to be

    effective and safe throughout its life cycle, meets market

    criteria for performance and cost, is made entirely using re-

    newable energy and, once used, is recycled efficiently to

    provide a valuable resource for subsequent generations. In

    summary: a true cradle-to-cradle systemforallpackaging.

    The SPC mission is to advocate and communicate a posi-

    tive, robust environmental vision for packaging and to sup-

    port innovative, functional packaging materials and sys-

    tems that promote economic and environmental health

    through supply chain collaboration.

    In 2005, the SPC completed version 1.0 of the Definition of

    Sustainable Packaging. This definition represents an im-

    portant first step in articulatinga commonunderstanding of

    the term sustainable packaging. It provides a common

    vision and a framework for understanding activities di-

    rected toward improving packaging and continues to in-

    form the future vision of the coalition and its individual

    member-companies. Sustainable packaging: Is beneficial, safe & healthy for individuals and

    communities throughout its life cycle; Meets market criteria for performance and cost; Is sourced, manufactured, transported, and recycled

    using renewable energy; Maximizes the use of renewable or recycled source

    materials; Is manufactured using clean production technologies

    and best practices; Is made from materials healthy in all probable end of

    life scenarios; Is physically designed to optimize materialsandenergy;

    and

    Is effectively recovered and utilized in biological and/or

    industrial cradle-to-cradle cycles.

    Cradle-to-Cradle Packaging: Cradle-to-cradle design

    means literally designing waste right out of the lifecycle of

    thepackage. Mimickingnature, a package is designed to be

    either atechnical nutrientthat can be reused, or truly recy-

    cled in a tight, closed-loop process with zero loss in mate-

    rial performance, or abiological nutrientthat can safely

    break down into the soil.

    By contrast, traditional cradle-to-grave design practicallyguarantees a product or package will end up as unwanted

    waste that must be dealt with at some cost to the end user.

    Plus, the manufacturer loses the economic value of reusing

    the material.

    The originators of this cradle-to-cradle concept, architect

    William McDonough and chemist Michael Braungart, re-

    cently published a book on the subject calledCradle to

    Cradle:Remaking the Way We Make Things.Packaging is

    an area thatswell suited to thecradle-to-cradle designcon-

    cept, the authors say. They contend that cradle-to-cradle

    design has the potential to expand, not reduce, the choicesof materials available to package designers. They saypack-

    aging can be designed to be an asset after use, rather than a

    liability, for customers. Finally, they argue that cradle-to-

    cradle packaging can cost the same or less than the packag-

    ing it replaces.

    Instead of focusing on the moral argument, which tradi-

    tionally pits environmentalism against business interests,

    the authors have made a compelling business argument for

    ecologically intelligent products and packaging that are

    also good for the bottom line. For most packaging users,

    suppliers, and consumers, cost outweighs the environmentas a purchasing factor. But the authors insist eco-effective

    packaging can be the same or cheaper compared to tradi-

    tional packaging. That is one of the most important argu-

    ments, yet its the hardest one to prove, because the idea is

    still so new. And it runs contrary to the industrys experi-

    ence with most new forms of, say, biodegradable packag-

    ing, which typically cost more, not less, than traditional

    materials.

    Wal-Marts Sustainability Initiative (the following is

    taken from Wal-Marts website):

    September 22, 2006 Wal-Mart Stores, Inc. today an-

    nounced plans to measure its 60,000 worldwide suppliers

    on their ability to develop packaging and conserve natural

    resources. This initiative, scheduled to begin in 2008, is

    projected to reduce overall packaging by five percent. The

    announcement came at the conclusion of the Clinton

    Global Initiative in New York City.

    In addition to preventing millions of pounds of trash from

    reaching landfills, the initiative is projected to save

    667,000 metric tons of carbon dioxide from entering the at-

    mosphere. This is equal to taking 213,000 trucks off the

    road annually, and saving 323,800 tons of coal and 66.7million gallons of diesel fuel from being burned. This ini-

    tiative will also create $10.98 billion in savings, just from a

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    5 percent reduction in 10 percent of the global packaging

    industry. Wal-Mart alone is poised to save $3.4 billion.

    Packaging is where consumers and suppliers come to-

    gether and can have a real impact both on business effi-

    ciency and environmental stewardship, said Wal-Mart

    CEO H. Lee Scott. Even small changes to packaging havea significant ripple effect. Improved packaging means less

    waste, fewer materials used, and savings on transportation,

    manufacturing, shipping and storage.

    On November 1, 2006, Wal-Mart will introduce a packag-

    ing scorecard to more than 2,000 private label suppliers.

    This is a tool that will allow Wal-Mart buyers to have all

    the information about packaging alternatives or more sus-

    tainablepackaging materials in one place, allowing them

    to make better purchasing decisions.

    On February 1, 2007, tools and processes will be madeavailable to all of the companys global suppliers. For 12

    months, these suppliers will learn and share results within

    this process. And beginning in 2008, Wal-Mart will mea-

    sure andrecognize the entire worldwide supply base for us-

    ing less packaging, utilizing more effective materials in

    packaging, and sourcing these materials more efficiently

    through a packaging scorecard.

    Wal-Mart Sustainable Packaging Value Network, a group

    of 200 leaders in the global packaging industry, is leading

    the project. This group includes representatives from gov-

    ernment, NGOs, academia and industry.

    (Note:See Appendix C: Green ReportHow to Comply

    with Wal-Marts Scorecard.)

    HP focuses on materials innovation and design for

    recyclability(the following is excerpted from an article in

    Packaging World Magazine, May 2007):

    Early in February, Hewlett-Packard Companys Imaging

    andPrinting Supplies business made an announcement that

    would be the envy of any organization committed to both

    sustainable practices and a healthy bottom line.

    The company said its redesigned ink and toner supplies

    packaging will:

    Eliminate the use of nearly 15 million pounds of materi-

    als, including 3 million pounds of corrugated board in

    2007

    Eliminate the use of more than 6.8 million pounds of

    PVC through material reduction and substitution of re-

    cycled content, both paperboard and plastic

    Reduce overall package weight for inkjet cartridge

    multi-packs by 80 percent and quadruple the number of

    packages that can be carried per truckload

    In club stores, tri-packs will be stacked three high versus

    two high for the current generation, and the number of

    packages per foot of retail shelf space will increase as

    well Reduce LaserJet toner packaging 45 percent by weight

    and improve by 30 percent the number of toner packages

    per pallet Corresponding savings in shelf space will be 30 percent

    The redesigned packaging is not only about being green,

    but at the same time, and justifiably so, about benefits to

    the bottom line. Just think of all that material HP doesnt

    have to buy, process, and transport, not to mention increas-

    ing the number of products per foot of retail and club store

    shelf space. Scott Canonico, manager, Environmental Pol-

    icy and Strategy for HPs printing and supplies business,

    put these developments into context. There are three areas

    of priority focus across HP in terms of sustainable prac-

    ticesenergy efficiency, materials innovation, and designfor recyclability.

    In terms of materials innovation and recyclability, Ca-

    nonico said the company is moving away from a number of

    packaging materials, including PVC, and discovering

    greater uses for recycled content. He says, We are looking

    to find ways to do more, or the same, with less. When we

    reduce the size and weight of packaging, we take positive

    steps forward.

    Jill Wollam, who holds a packaging degree from Michigan

    State University and a packaging professional certification

    from the IOPP, is a packaging engineer and new product

    planner for HPs LaserJet supplies business. She advises

    packaging organizations to begin the sustainable process

    by benchmarking where the organization is today in terms

    of materials, package size, and recyclability. Wollam sug-

    gests packaging teams first of all work to improve bench-

    mark scores on new packages: Increasing the content of recycled materials Designing smaller and lighter packaging that adequately

    protects the product, while decreasing transportation im-

    pacts and improving customer usability

    Creating greater end-of-life recyclability.

    Wollam adds that while size reduction is a straightforward

    concept, its implementation can be complex. You have to

    achieve balance in size reduction, ensuring that smaller

    packaging meets product protection, transportation, retail

    handling, marketing, customer usability, and customer dis-

    posal or return standards, she says. You cant solve one

    problemsizeand then create other problems. Wollam

    said that one of the keys to size reduction is working with

    suppliers to identify new alternatives in cushioning.

    (Note:See Appendix B: Sustainable Packaging Resource

    Guide.)

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    Recycling

    According to a 2004 report by the Waste Policy Center,

    America has made great strides in dealing with municipal

    solid waste (MSW, trash, garbage) in the last 10-15 years.

    Major accomplishments include:

    Attainment of EPAs national recycling goal of 25% Development of stringent regulations for landfills and

    municipal solid waste combustors

    Significant reduction in the weight of packaging and

    products (e.g., 2-liter PET bottles have reduced in

    weight from 65g in 1980 to 47g in 2002 and glass soda

    bottles have reduced from 255g to 165g over the same

    period).

    MSW recycling is now a mainstream waste management

    tool with over 9,000 curbside programs,almost4,000 com-

    posting facilities, and many thousands of drop-off and

    buy-back centers, material recovery facilities, and scrap

    dealers. The percentage of certain packaging materials that

    are recycled (for 2002) is as follows: Corrugated boxes: 70% Steel cans: 59% Aluminum cans: 47%.

    Many residential recycling programs can only accept PET

    and HDPE beverage containers frozen food trays, marga-

    rine tubs and other food containers come in too many col-

    ors to be cost effectively collected in most communities.

    The recycling symbol incorporated into the plastic resin

    identification codes is only meant to help consumers andrecyclers sort plastic containers. It does not mean all local

    recycling programs collect each type of container. There

    may not be markets close enough to be cost-efficient.

    Resin codes are shown below:

    PET Polyethylene Terephthalate two-liter bev-

    erage bottles, mouthwash bottles, boil-in- bag

    pouches.

    HDPE High Density Polyethylene milk jugs,

    trash bags, detergent bottles.

    PVC Polyvinyl Chloride cooking oil bottles,

    packaging around meat.

    LDPE Low Density Polyethylene grocery

    bags, produce bags, food wrap, bread bags.

    PP Polypropylene yogurt containers, shampoo

    bottles, straws, margarine tubs, diapers.

    PS Polystyrene hot beverage cups, take-home

    boxes, egg cartons, meat trays, cd cases.

    OTHER all other types of plastics or packaging

    made from more than one type of plastic.

    Government Accountability Office (GAO)

    Study: Although recycling can generate environmental and

    economic benefits, the national recycling rate has in-

    creased only slightly since 2000, according to the Environ-mental Protection Agency (EPA). While local govern-

    ments have the primary role in operating recycling pro-

    grams, EPA and the Department of Commerce (Com-

    merce)have some legal responsibilities for encouraging re-

    cycling. GAO was asked to (1) identify key practices cities

    are using to increase recycling, (2) describe what EPA and

    Commerce are doing to encourage recycling, and (3) iden-

    tify federal policy options that could help increase recy-

    cling. GAO interviewed recycling coordinators in 11 large

    cities about key practices and 13 additional recycling

    stakeholders about policy options.

    Key findings from the report release in December 2006 in-

    cluded:

    Recycling coordinators with whom GAO spoke in se-

    lected cities across the country identified several key

    practices they are using to increase recycling in their cit-

    ies. The three practices they cited most frequently were

    (1) making recycling convenient and easy for their resi-

    dents, (2) offering financial incentives for recycling,

    such as allowing residents who produce less waste

    through recycling to use smaller garbage cans and pay

    lower fees, and (3) conducting public education and out-

    reach. In addition, both recycling coordinators and therecycling literature identified other ways to increase re-

    cycling, such as targeting a wide range of materials for

    recycling and extending recycling programs to the com-

    mercial sector.

    The recycling stakeholders GAO interviewed identified

    various federal policy options that they believe could

    help municipalities increase their recycling rates. The

    three federal policy options cited most frequently were

    to (1) establish a nationwide campaign to educate the

    public about recycling, (2) enact a national bottle bill

    in which beverage containers may be returned for

    money, and (3) require manufacturers to establish sys-tems that consumers can use to recycle their products.

    Other identified policy options included facilitating the

    sharing of recycling best practices among municipali-

    ties, expanding EPA research on the economic and envi-

    ronmental benefits of recycling, and providing addi-

    tional grant money for recycling projects.

    Bottle Bills:The term bottle bill is actually another way

    of saying container deposit law. A container deposit law

    requires a minimum refundable deposit on beer, soft drink,

    and other beverage containers in order to ensure a high rate

    of recycling or reuse.

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    Today, 11 states have a deposit law requiring refundable

    deposits on certain beverage containers California, Con-

    necticut, Delaware, Hawaii, Iowa, Maine, Massachusetts,

    Michigan, New York, Oregon, and Vermont. No state de-

    posit lawhasever been repealed. In fact, several stateshave

    expanded their laws to cover beverages such as juice and

    sports drinks, teas, and bottled water beverages that didnot exist when most bottle bills were passed.

    Seven states report a reduction of beverage container litter

    ranging from70-83%, anda reduction in total litter ranging

    from 30-47% after implementation of a bottle bill. High re-

    cycling rates were also achieved.

    As examples, the at-a-glance versions of the bottle bills

    in California and Massachusetts are shown below:

    Packaging environmental efficiency study: A 56-page

    study that takes a careful, measured look at environmental

    efficiency for various formats was released earlier this

    year.

    The study comprises a look at 52 of the highest-volume

    product categories from four types of retailers: supermar-

    kets, mass/general merchandise, drug/health & beauty aid,

    and club stores. The formula used in the study to determine

    packaging efficiency is:

    Amount of packaging per equivalent unit of product - (mi-

    nus) Amount diverted by recycling or use of post-con-

    sumer recycled materials (whichever is greater) = Amountlandfilled (or Net discards).

    Major findings The best way to reduce net discards is through the use of

    flexible packaging. While not as significant a factor as source reduction, re-

    cycling can play a prominent role in reducing discards. Larger sizes are significantly more efficient than their

    smaller counterparts, regardless of material type. Products to which water is added at the point of use, or

    removed at the point of manufacture, are significantly

    more efficient than similar products that are purchasedin liquid or moist form.

    10

    California

    Law:California Beverage Container Recycling and LitterReduction Act (AB 2020)

    Purpose:To encourage recycling and reduce litter

    Enacted:Legislative process, September 29, 1986.

    Implemented:September 1, 1987; Expanded in 2000 toinclude all non-carbonated, non-alcoholic beverages,

    except milk. Updated in 2006 to increase deposit value

    Beverage container material types in the program:

    Aluminum, glass, plastic, and bi-metal.

    Beverages covered:Beer and other malt beverages, softdrinks, wine and distilled spirit coolers, carbonated mineral

    water, soda water, noncarbonated water, fruit drinks, some

    vegetable juices, coffee and tea beverages, and sport drinks.

    Amount of deposit:5 under 24 oz., 10 over 24 oz.

    Unredeemed Deposits:returned to a state-managed fund

    Unique features:

    Containers are returned to redemption centers instead of

    retailers.

    Unclaimed redemption payments go towards program ad-

    ministration, grants to nonprofits and other organizations,

    recycling and education programs, and reimbursement tomunicipal governments curbside programs for the contain-

    ers they collect.

    Refillable containers are exempt.

    State government, not private industry, oversees the

    Program and controls the operating funds.

    Beverage manufacturers pay Processing Fees to offset

    recyclers costs when the cost of recycling exceeds the

    value of material.

    Glass containermanufacturersmust usea minimum amount

    of recycled glass to produce new containers.

    Administering agency: Department of Conservation

    Massachusetts

    Law:Beverage Container Recovery Law

    Purpose:To provide an economic incentive for consumers

    to return used beverage containers and encourage conserva-

    tion of materials and energy through recycling and reuse

    Enacted:Became law by legislative override of the gover-

    nors veto in 1981. Survived repeal by referendum effort in

    1982 by a 60% to 40% vote.

    Implemented:January 1983

    Containers covered:Beer, soft drink, and carbonated water

    Amount of deposit:5 cents

    Handling fee:2.25 cents per container (originally 1 cent)

    Unique features:

    Wholesalers are required to file monthly reports with the

    Department of Revenue regarding deposits received and re-funds given.

    The escheat amendment passed in 1989 (implemented in

    1990) made all unredeemed deposits the property of the

    state of 1990. Originally, escheats were earmarked forMSW-related education only. Escheats were changed to the

    general fund in 2003.

    Administering agency: Department of Environmental

    Protection (DEP)

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    While there may be value in the use of materials made

    from renewable resources, it is not apparent when exam-

    ining packaging from an efficiency standpoint.

    The rise of single-serve items, especially for snack

    foods, has the potential to increase waste.

    Some major conclusions Reducing packaging weight continues to offer signifi-

    cant opportunities to minimize net discards, regardless

    of the materials. Product-to-package weight ratio is an excellent indicator

    to using when making topline decisionsabout packaging

    efficiencies. Consumer goods marketers should be encouraged to de-

    velop andaggressivelypromote flexible packaging, con-

    centrates and refills, dry mixes, and larger sizes for ap-

    propriate applications.

    Universal Design

    The term universal design was first coined in 1985 by

    Ron Mace, an American architect and designer. Mace de-

    fined the concept as the design of all products and envi-

    ronments to be usable by people to the greatest extent pos-

    sible without the need for adaptation or specialized de-

    sign. Products that are designed universally reach the

    largest possible audience by going beyond the needs and

    abilities of average, healthy adults to include seniors,

    children, and those with motor and sensory disabilities.

    The integration of universal design into packaging in theUS is still relatively new; however, the potential market is

    huge. It is estimated that in the US 8.6 million people over

    the age of 6 have difficulty with one or more of the activi-

    ties of daily life and 4.1 million people need some kind of

    personal assistance. The 2000 Censuscounted 49.7 million

    people with some type of long-lasting condition or disabil-

    ity representing almost 20% of the people who are aged 5

    or over in the civilian, non-institutionalized population.

    Some current examples of universal design include: Duracell recently commissioned a packaging and prod-

    uct design and development agency to redesign its hear-ing aid battery package. The existing package presented

    such difficulty for some users that they were reportedly

    saving their hearing aids for special occasions to pro-

    long the charge and avoid struggling with the packaging

    to change the battery. The solution was the Duracell

    EasyTab, a design with an easy-to-open, resealable

    package and individual tabs with a grippable surface that

    transforms them into a tool to place the battery easily

    into the hearing aid. The designer said the package em-

    powered users to change their batteries by themselves

    rather than asking for help. The end result for users was

    having usable hearing aids; the result for Duracell was

    increased battery sales. The design was specifically

    aimed at the elderly, but sacrificed no convenience for

    other users, making the new package handier for con-

    sumers of all ages and abilities.

    Proctor & Gamble has its Folgers AromaSeal coffee

    canister in the market, featuring an easy-grip molded

    handle (and a seal that acknowledges approval of theAmerican Arthritis Foundation), and a full line of Pam-

    pers Kandoo childrens bath products designed to

    make them accessible to childrens small hands. Kandoo

    Foaming Body Wash and Instant Foam Shampoo have a

    broad base, and Airsprays wide and easy-to-use pump

    top that dispenses instant foam, helping to empower kids

    and make bath time easy and fun.

    The Principles of Universal Design:The Center for Uni-

    versal Design at North Carolina State University identi-

    fies seven principles of Universal Design:

    Equitable useappeals to all users Flexibility in useaccommodates a range of individual

    preferences

    Simple and intuitive designeliminates complexity for

    users of varying abilities

    Perceptible informationconveys messages regardless

    of user abilities

    Tolerance for errorminimizes hazards from unin-

    tended actions

    Low physical effortprevents user fatigue

    Size and space for approach and useaccommodates

    size/mobility issues

    The Center for Universal Design is a national research, in-

    formation, and technical assistance center that evaluates,

    develops, and promotes accessible and universal design in

    housing, buildings, outdoor and urban environments and

    related products. The Centers work manifests the belief

    that all new environments and products, to the greatest ex-

    tent possible, should be usable by everyone regardless of

    their age, ability, or circumstance. Part of the College of

    Design at North Carolina State University (NCSU), Ra-

    leigh, NC, theCenter promotes theconcept of universalde-

    sign in all design, construction, and manufacturing disci-

    plines through research, design assistance, and training.

    Activities

    The Center conducts original research to learn what design

    solutions are appropriate for the widest diversity of users

    and what tools are most useful to practitioners wishing to

    successfully practice universal design. The Center collabo-

    rates with builders and manufacturers on the development

    of new design solutions. It also develops publications and

    instructional materials, and provides information, referrals

    and technical assistance to individuals with disabilities,

    families, and professionals nationwideand internationally.

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    Research

    Activities include applied research studies on human fac-

    tors and user needs, usability of accessible and universally

    designed products and environments, and the impact of

    universal design.

    The Center: Advances knowledge of universal design principles Identifies user needs Conducts design and market research Evaluates universal design solutions

    Contact

    Nilda Cosco

    Director

    [email protected]

    Design

    The center finds solutions to specific accessibility needs at

    various levels of design e.g., whole houses, buildings,

    spaces or products and provides design development ser-

    vices for universally usable products, building components

    and spaces.

    The Center: Provides concept development for new products Conducts architectural and product evaluations Plan Consultation Provides design and marketing assistance to business

    and industry

    Contact

    Leslie Young

    Director of Design

    [email protected]

    Staff

    Nilda Cosco, PhD, Director

    e-mail:[email protected]

    Nilda Cosco holds a degree in Educational Psychology,

    Universidad del Salvador, Buenos Aires, and a Ph.D. inLandscape Architecture, HeriotWatt University, Scotland.

    She has an interest on the impact of outdoor environments

    on health outcomes such as obesity, sedentary lifestyles, at-

    tention functioning, andwell-being. Her current research is

    supported by the National Institute of Environmental

    Health (NIEHS), the National Science Foundation (NSF),

    and the Buffalo Hospital Foundation.

    Mailing Address

    The Center for Universal Design

    College of Design

    North Carolina State UniversityCampus Box 8613

    Raleigh, NC 27695-8613

    Telephone Numbers

    CUD office hours are 9am - 5pm EST, Monday-Friday.

    The office is closed Saturday and Sunday.

    Telephone: (919) 515-3082

    Fax: (919) 515-8951

    Info Line: (800) 647-6777

    Smart (Intelligent) Packaging

    There doesnt appear to be a consensus on what actually

    constitutes smart packaging. However, by one defini-

    tion, it is the chemical, biological, mechanical, electrical,

    and electronic technologies that make a package interact in

    some way.

    The competitive retailclimate andtheriseof private labelsare

    two reasons leading consumer packaged goods companies(CPGs) to considernewtechnologiesas a wayto differentiate

    their products. Examples of smart packaging include:

    RFID:The use of RFID in packaging is still in its in-

    fancy, although some major companies such as Wal-

    Mart aremandatingmanufacturers andother suppliers to

    use it to track inventory. However, there is concern that,

    for now, there is no business case for manufacturers to

    implement the technology: tags run from seven cents to

    20 cents depending on quantities used and their reliabil-

    ity is still somewhat in question.

    The exception to this is the pharmaceutical industry.

    There are 2 main reasons for this:

    It is much easier to determine the value of RFID to

    consumers in the healthcare industry, and

    Compliance is a key objective for smart packaging in

    healthcare.

    For example:

    In 2006, Pfizer was among the first to implement

    RFID on a broad basis, using passive tags on cases

    and retail packages of Viagra, which is widely coun-

    terfeited, to enable wholesalers and pharmacies to au-

    thenticate the drug.

    Pharmacies serving the Department of Veteran Af-

    fairs are also using RFID, but as part of a ScripTalk

    system that makes prescription labels talk when vi-

    sually impaired patients scan them with a reader. The

    system reduces the chances of mix-ups by letting pa-

    tients know which drug they are holding, how much

    to take, and how often.

    Other usesfor smart packaging include:

    Smart packaging, specifically smart labels, can help

    brands arm consumers with valuable information.

    Food and beverage manufacturers, for instance, can

    benefit by providing customers details about fresh-

    ness, nutrition, and shelf life.

    Another application in the food industry is packaging

    materials that alert consumers to the presence ofpathogens. This technology could have avoided the

    recent (2006) outbreak of E. coli in bagged spinach.

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    E-Commerce

    A survey by Strategic Analysis, forecasts that e-commerce

    Internet and mail-order sales will grow between

    16-20% per year. This will principally benefit 2 types of

    flex-pack materials:

    Shrink sleeves, and Packaging mail bags/padded envelopes/bubble wrap,

    etc.

    As one example of this growth, in 2005, sales of prescrip-

    tion drugs rose 6% overall, but mail-order prescriptions

    rose 18%.

    EPA Initiative:As part of an initiative to investigate inno-

    vative solutionsandstrategies to eliminateor reducewaste,

    the U.S. Environmental Protection Agency (EPA), in part-

    nership with McDonough Braungart Design Chemistry

    (MBDC), issued a design challenge. One of the intentions

    of the design challenge is to encourage a more integrated

    and comprehensive approach to the design of packaging

    for e-commerce. The goal is to develop more sustainable

    packaging services through the design of environmentally

    preferable packaging and the complementary systems

    needed for value recovery using cradle-to-cradle princi-

    ples.

    As background, EPA notes that Internet-based companies

    ship millions of books, CDs, DVDs, and videos each year.

    A large percentage of the shipping packaging associated

    with these purchases, primarily corrugated paperboard and

    plastic, ends up in landfills. E-commerce presents an idealopportunity for system-wide implementation of innovative

    packaging solutions due to its dependence on highly inte-

    grated technology for product distribution and returns.

    One of the winning designs was: The Bevelope:The key feature in the design of the

    Bevelope is the bevels that help the package expand to

    accommodate products with different thicknesses. The

    adaptability of the Bevelope starts with just a few clev-

    erly placed scores, creating bevels that make it possible

    to adjust the Bevelopes thickness to accommodate theslimmest paperback book, a molded DVD case, or a very

    thick manual. The bevels also help hold the products

    within the center of the packages, providing a protective

    cushion around the edges of the items during transit. Its easy to use, re-use, and recycle and very cost ef-

    fective. It protects and accommodates a variety of individual

    and multiple types of products. It has unique, adaptable design features to meet vari-

    ous client, shipper, and customer needs. Content loading operations can be automated or man-

    ual. It can be printed with environmental markings, client

    and manufacturing information, as well as other cus-

    tomer related messaging. The materials used contain post-consumer recycled

    content and are easily recycled at end of useful life. It uses minimal materials, is lightweight, and reduces

    transportation energy and related handling costs. Space-saving, the Bevelope arrives preconstructed

    and flat and requires no additional filler materials

    when packing, thereby reducing assembly time. Once loaded, it has a unique appearance that in-

    creases customer interest in the package and ensures

    satisfaction through safe delivery.

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    Consumer Studies

    Retail Driven Change:

    How and Why Retailers Influence

    Packaging Decisions

    This is a 2006 market research report commissioned by the

    Flexible Packaging Association. (Note: the cost of the re-

    port to non-members is $3,500.) The Executive Summary

    highlights some of the reports findings, which include: Packaging is no longer just about cost. Retailers are

    looking for value-added packaging solutions that attract

    customers. The retailer has become the ultimate product marketer at

    the expense of the national brand owner. Now, 80% of

    consumer purchase decisions are made in the store.

    Packaging is more important than ever, as more retailers

    understand the importance of shelf impact in selling

    products. The most significant drivers that influence consumers

    are lifestyle trends of health and wellness, convenience,

    and sustainability. Due to their size and purchasing power, mass merchan-

    disers and club stores have more influence than tradi-

    tional grocery and drug stores when it comes to packag-ing development.

    Nearly one out of every four products purchased from a

    US retail channel mass merchandiser, drug chain, or

    supermarket is a Private Label Product controlled by a

    retailer. Retailers exert a growing influence on packaging that is

    increasing the complexity of consumer packaged goods

    companies (CPGs) supply chain and packaging opera-

    tions. Packaging manufacturers provide the R&D and invest-

    ment for packaging innovation as well as influence

    end-user consumption and retailers operational effi-ciency through packaging designs.

    Pharmaceutical Packaging Objectives

    The Pharmaceutical and Medical Packaging News 2006

    Healthcare Packaging Trends Survey rated the importance

    of objectives to pharmaceutical packaging on a scale of 1 to

    5 (1 = not-at-all important and 5 = very important).The fol-

    lowing list is in order of importance with the rating shown

    in parenthesis. Product Integrity (4.7) Protection against Tampering (4.3) Cost-Effectiveness (4.3) Ease of Manufacturing or Packaging (4.3)

    Product Authentication (4.2) Patient Compliance (4.1) Ease of Use for Patient (4.0) Protection against Counterfeiting (4.0) Labeling Space for Bar Coding (3.9) Protection against Diversion (3.9) Labeling Space for Patient Instructions (3.9) Child Resistance (3.7) Brand Promotion (3.7) Ease of Use for Pharmacist (3.4) RFID Implementation (3.2)

    The Market for Sustainable

    Packaging Materials

    Based on an annual tracking study of 2,000+ US house-

    holds by the Natural Marketing Institute, approximately

    16% (48 million) of the 300 million US consumers may be

    LOHAS those with Lifestyles of Health and Sustain-

    ability. These individuals are dedicated to personal and

    planetary health they buy green products and support

    advocacy programs. According to the study: More than 50% of these LOHAS consumers list recycla-

    ble packaging, eco-friendly packaging, and biodegrad-

    able packaging as very important traits for their food

    and beverage products. Approximately 65% of this segment is willing to spend

    20% more for products made in an eco-friendly and sus-

    tainable way, while only 9% say they make purchase de-

    cisions based solely on price.

    The Influence of Packaging

    on Purchasing Decisions

    A survey of consumers by Food & Drug Packaging maga-

    zine was designed to rate the influence of packaging rela-

    tive to the influence of price, brand, freshness, and specific

    item preferences on their buying decisions. The survey

    covered 25 product categories ranging from candy, soft

    drinks, cereals, and whole fruits and vegetables, to first aid

    and pills and tablets.

    Consumers were asked to rate each influencer using a

    5-point scale ranging from 1as No influenceon purchase

    decision to 5 as Great influence. The results were calcu-

    lated as percentages to reflect the average rating given toeach influence. Each specific influence (packaging, price,

    brand, freshness and specific item preferences) was

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    counted as one fifth of the overall purchasing decision,

    with the influences adding up to roughly 100%.

    The findings showed that:

    Consumers are acknowledging the influence of packag-

    ing on their purchases.

    Packagings influence exceeded brands influencein three categories, including pills/tablets.

    Packaging was rated as more influential than specific

    product preference in seven categories.

    Across all categories, the median rating for the influence

    of packaging was 17.7%.

    Interestingly, packaging was rated more influential by

    younger respondents than by older respondents even

    though older respondents, especially those 75+, are more

    likely to have trouble with the physical aspects of packag-

    ing (e.g., opening, reclosing, and pouring).

    Considering the ratio of money spent on advertising to the

    money spent on packaging, the findings of this survey,

    showing that overall the ratings for packaging influence

    and brand influence were very close median ratings of

    17.7% and 18.8% respectively suggest that spending on

    packaging may have a higher, long-term return.

    Prominent Trends Affecting

    Food Packaging

    Recent surveys andstudies have shown howseveral promi-nent trends are affecting the food packaging industry, in-

    cluding:

    Organics/Naturals: Sales of organic food products

    reached $14 billion in 2005, representing 2.5% of all re-

    tail food sales, according to the Organic Trade Associa-

    tion. And the category has been growing at 15% per year

    for the last 10 years. The trend in packaging for these

    products is towards bio-based plastics. As an example,

    Wal-Mart is using clear thermoformed containers made

    of biodegradable plastic for fresh fruit, herbs, strawber-

    ries, and Brussels sprouts.

    Obesity:Obesity rates in the US have soared from 27%in 1991 to 61% in 2001; but according to a Food Mar-

    keting Institute survey, consumersare trying to do some-

    thing about it 59% of shoppers said they were trying to

    eat a healthier diet in 2005, and the desire to loose weight

    influences the buying decisions of 42% of those shop-

    pers. The role of packaging in this obesity-related trend

    is in portion control. Several companies have come out

    with repackaged versions of mainstream items that con-

    tain only 100 calories. Launches of 100-calorie products

    increased from 9 in 2003 to 33 in 2005, according to

    Datamonitor, a product research company. Packaged

    goods companies are apparently finding that consumers

    would rather buy regular products in smaller portionsthan products that have been altered to achieve a lower

    calorie count.

    Convenience:Convenience continues to be a driving

    force in food product packaging. This trend has recently

    taken several forms, for example: Sliced luncheon meat (and other refrigerated items) in

    completely reusable plastic tubs that is, tubs with

    paper labeling that can be removed to leave a blank,

    generic tub. Single-serve packaging for many items including

    fruits. Packages that save time and effort. For example,

    General Mills shake n pour version of pancake

    batter. The mix is in a large plastic bottle with a

    molded handle simply add water, shake, and pour

    out the batter. And a dessert bar mix, a no-bake prod-

    uct that comes with its own paperboard pan.

    Private-Label Packaging

    A 2006 survey commissioned by the Private Label Manu-facturers Association found that the steady growth of re-

    tailer-brand (private label)products in food andbeverage is

    spilling over into non-grocery categories. Private-label

    products are gaining market share in areas such as health

    and beauty, home office supplies, and household goods.

    Results of the survey include: 57% of respondents said packaging for private-label

    grocery brands is as good as the packaging for national

    brands. On average, 32% of their product selections were pri-

    vate-label brands.

    41% of shoppers identified themselves as frequent buy-ers of retailer brands compared to 36% when the survey

    was last conducted in 2001. Middle- and higher-income consumers are significantly

    more likely to increase their purchases of private-label

    brands in 2007 than low-income shoppers.

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    Research and Development

    Research Schools

    Indiana Packaging Research and Development Center

    Myers Technology Building

    Terre Haute, IN 47809

    Tel: 812-237-8740

    Fax: 812-237-3902

    E-mail: [email protected]

    Website: http://www.indstate.edu/imt/packaginglab.html

    The Indiana Packaging Research and Development Center

    was formed to provide a variety of services to meet the

    packaging design, testing, and troubleshooting needs of

    business and industry. Services provided by the Center

    comply with all recognized standards using state-of-the-art

    and certified equipment. Center personnel are experienced

    professionals who are also active researchers in the field.

    The primary services provided by the Center are listed be-

    low. Customized services/training are also available. Package Testing (ISTA, TAPPI, and ASTM) Packaging Material Testing (ASTM & TAPPI) Package Design Package Prototype Fabrication Packaging Troubleshooting Packaging System Development Packaging Machinery Layout Material Handling System Design Packaging Line Simulation.

    Michigan State University Center for Food &

    Pharmaceutical Packaging Research

    Pharmaceutical:Dr. Hugh Lockhart

    School of Packaging

    Michigan State UniversityEast Lansing, MI 48824-1223

    Tel: 517 355-3604

    Fax: 517 353-8999

    Internet: [email protected]

    Food:Dr. Bruce Harte

    School of Packaging

    Michigan State University

    East Lansing, MI 48824-1223

    Tel: 517 355-4555

    Fax: 517 353-8999

    Internet: [email protected]

    The Center for Food and Pharmaceutical Packaging Re-

    search explores new opportunities in packaging of food

    andpharmaceutical products. In the Center, theobjective is

    to build a scientific base for making packaging decisions.

    Therefore, the research is medium to long term.

    Research Activities Include: Product/package compatibility Product quality and safety Analytical methods development Application of materials science to food and pharma-

    ceutical packaging Estimation of product shelf life by mathematical

    modeling Human factors in consumer use of packages Solid waste management Packaging line performance.

    Michigan State University Consortium for

    Distribution Packaging Research (CDPR)

    Dr. S. Paul Singh

    School of Packaging

    Michigan State University

    East Lansing, MI 48824-1223Tel: (517) 355-7614

    Fax: (517) 353-8999

    e-mail: [email protected]

    The Consortium for Distribution Packaging is an opera-

    tional unit within the School of Packaging at Michigan

    State University. It was established in 1990 to encourage

    basic andapplied research, testing andservice in thearea of

    distribution packaging. Currently, it is the only program

    that examines the field as a whole with the aim of evaluat-

    ingnewdevelopmentsandcollecting anddisseminating in-

    formation. The Consortium is funded and supported by in-

    dustry and academia. This enables research that is beyond

    thecapabilityandavailable funding of individual organiza-

    tions. Techniques and advances thus developed can in-

    crease the effectiveness of allmember companies. With the

    participation and support of more than 10 companies, more

    than 40 studies have been completed.

    Areas of interest: Measurement and description of various transportation

    and storage environments. Effects of shock, vibration and compression on

    packages and products. Warehousing and storage and the effect of climate. Design and evaluation of packaging containers and sys-

    tems for product protection against mechanical force.

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    Evaluation of packaging materials used for distribution

    packaging based on performance and environmental

    concerns. Development of software to assist in package design.

    Clemson University

    Linda PhelpsClemson University Packaging Science

    Clemson, SC

    29634

    Tel: 864-656-3390

    E-Mail: [email protected]

    Packaging is a vital part of our present day economy. Its a

    $100+ billion a year industry that is growing as the demand

    for new packaging technologies continues to evolve rap-

    idly. Todays packaging scientist is part of a team that de-

    velops the product and is largely responsible for ensuring

    the product is delivered to the consumer in the desired con-dition. Therefore, the packaging scientist plays a critical

    role in providing customer satisfaction - the key ingredient

    to a successful enterprise.

    Sonoco Institute,officially known as the Sonoco Institute

    of Packaging Design and Graphics, is one of the most ex-

    citing projects underway on campus. Thanks to generous

    donationsby Sonocoandan anonymousdonor, theUniver-

    sity is constructing a new building on campus that will

    house packaging and graphics design and prototyping labs.

    The Institute is a cooperative effort between the Depart-

    ments of Packaging Science and Graphic Communica-tions. The Institute will foster interdisciplinarycooperation

    involving faculty from many other departments on campus

    to provide leadership and innovation in design and graph-

    ics to the global packaging industry.

    Rochester Institute of Technology (RIT)

    One Lomb Memorial Drive,

    Rochester NY, 14623

    Tel: 585-475-2411

    The interdisciplinary packaging science program, leading

    to the bachelor of science degree. Graduates are preparedfor initial employment in such areas as package engineer-

    ing, development, sales, purchasing, structural design, pro-

    duction, research and marketing.

    The program was developed as a result of a close and

    long-established relationship between the packaging in-

    dustry and RIT. The multibillion-dollar industry exhibits

    dynamic growth and provides employment for many thou-

    sands of men and women with wide-ranging skills and ex-

    pertise.

    University of Massachusetts Lowell Plastics

    Engineering

    One University Ave., Lowell, MA

    Tel: 978-934-4000

    Plastics are said to be the most versatile materials on

    earth. UMass Lowell has the only accredited Undergradu-ate Plastics Engineering Program in the United States as

    well as a research-oriented graduate program.

    University of Wisconsin-Stout

    Menomonie, WI 54751-0790

    Robert Berkemer, Packaging Program Director,

    Tel: 715-232-1107

    The bachelor of science degree in Packaging leads to ca-

    reers in package printing; foods and packaging; package

    graphic design; manufacturing and quality management;

    and package design, research and development.

    The packaging career field involves the use of materials,

    methods, design concepts and machinery to develop and

    produce the packages that protect and preserve a product,

    help market the product and instruct the consumer in its

    proper use. Virtually every product, whether grown or

    manufactured, must be packaged so that it reaches the con-

    sumer in an acceptable condition.

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    Key Players

    Associations/Councils/Institutes

    Foodservice & Packaging Institute, Inc.

    150 South Washington Street

    Suite 204

    Falls Church, VA 22046

    Tel: (703) 538-2800

    Fax: (703) 538-2187

    Email: [email protected]

    www.fpi.org

    Founded in 1933, the Foodservice & Packaging Institute is

    the material-neutral trade association for manufacturers,

    raw material suppliers, machinery suppliers and distribu-

    tors of foodservice packaging products. The industrys

    products consist of single-use cups, plates, bowls, bags,

    wraps, cutlery, trays, eggpackaging, nested dairy and salad

    containers and other foodservice packaging items.

    FPI includes theFoodservice Packaging Standards Coun-

    cilwhose purpose is to devise and adopt technical stan-

    dards for finished single-use foodservice packaging prod-ucts, and good manufacturing practices for such products,

    that will be used by manufacturers to assure compliance

    with applicable product performance, regulatory compli-

    ance and safety requirements necessary to provide con-

    sumers assurance that such products and manufacturing

    practices meet or exceed expectations for performance,

    product quality, and sanitation.

    Flexible Packaging Association

    971 Corporate Boulevard

    Suite 403

    Linthicum, MD 21090Tel: 410. 694. 0800

    Fax: 410. 694. 0900

    Email: [email protected]

    www.flexpack.org

    The members of the Flexible Packaging Association pro-

    duce flexible packagingfor retail and institutional food and

    non-food, and medical and pharmaceutical markets, and

    industrial applications. FPA data does not include con-

    sumer products such as can liners and storage bags, stretch

    films or retail poly bags.

    Institute of Food Technologists

    525 W. Van Buren, Ste. 1000

    Chicago, IL 60607

    Tel: 312.782.8424

    Fax: 312.782.8348

    Email: [email protected]

    www.ift.org

    The Food Packaging Division of the Institute of Food

    Technologists (IFT)was founded in 1973 and attained fullDivision status in 1977 to provide leadership and technical

    expertise in food packaging technologies. TheDivision has

    provided insight andguidance to many industries andorga-

    nizations since its inception and has worked closely with

    industry, academia, and government in providing informa-

    tion regarding food packaging. Currently, the division has

    approximately 360 members.

    North American Packaging Association

    113 S. West Street, Third Floor

    Alexandria, VA 22314

    Tel: 703-684-2212Fax: 703-683-6920

    E-mail: [email protected]

    www.paperbox.org

    The Association represents two main suppliers of paper-

    board packaging: Folding Carton Converters and Rigid

    (Set-Up) Box Manufacturers.

    The Paperboard Packaging Council

    201 N. Union Street, Suite 220

    Alexandria, VA 22314

    Tel: 703-836-3300Fax: 703-836-3290

    Email: [email protected]

    www.ppcnet.org

    PPCs Technical and Production programs are designed to

    educate folding carton converters on the latest advances in

    technology. Held twice a year, Technical and Production