Tree Care Industry Association

The voice of the tree care industry with members,

government and consumers for over 80 years.

TCIA, (Tree Care Industry Association), is a non-profit, trade association that is made up of primarily tree care companies based in North America. International tree care companies, Vendors, Distributors & Manufacturers can all join TCIA as well.

❑ Our mission is to advance tree care businesses.

❑ Develop safety and education programs, standards of tree care practice (ANSI-A300) and business management resources for arboriculture firms.(Produced by and for arborists).

❑ Produce & offer Training Manuals, DVD’s and Workshops across the country to enhance the safety skills of tree care workers.

What is TCIA?

Membership

❑ Membership – Discover the many tools that can help grow your business:

▪ Receive unlimited access to arborist and business advisors, plus our accounting, loss control, marketing and membership staff are here to answer your questions.

▪ TCIA also provides personal assistance on OSHA, DOT and regulatory compliance questions.

▪ Access TCIA’s online member directory and network with other tree care professionals across the country.

▪ Join our niche networking groups and partake in targeted discussions with other members. Groups like “Instagram”, “Linked-In” our “Families in Business Facebook Group”, “Storm Response Network” and “Young Business Leaders Facebook Group”. We’ve got something for everyone.

Non-Commercials

❑ TCIA Inner-Circle is an excellent resource for green industry professionals who do not own tree care businesses…

❑ Utility Arborists

❑ Municipalities

❑ Park Districts

❑ Arboretums

❑ Campus Arborists

TCI EXPO Tradeshow & Conference

❑ The world’s largest tree care tradeshow & conference – great vendors, seminars & workshops

TCIA Workshops

We help you create that “safety culture” by offering workshops for your employees to attend across the U.S. every year.▪ Crew Leader, EHAP

▪ Chain Saw Specialist & Chipper Operator

▪ Aerial Lift Specialist

▪ Aerial Rescue

Why TCIA Accreditation?

Both our Residential/Commercial and Utility Contractor Accreditation programs:

▪ Give you a method to compare your company to tree care industry standards. (Checklist)

▪ Helps you improve your company.

▪ Gives you a way to promote your company to current and potential new customers.

Residential/Commercial Accreditation

❑ ANSI Standards & Accreditation Council Based

❑ Increases Professionalism

❑ A Marketing Tool to potential clients

❑ Identifies Safer Companies for Insurance

❑ Saves Work Time – creates efficiencies

❑ Best Business Practices

❑ Maintain & Document Safety & Technical Training Programs

❑ Improves Employee Performance

❑ Greatest improvements seen are in documentation and safety practices

Residential/Commercial Accreditation

Residential/Commercial Accreditation

Residential/Commercial Accreditation

Residential/Commercial Accreditation

Utility Contractor Accreditation

❑ Designed to help ROW and Utility Line Clearing companies improve themselves and become a model tree service company with a third-party credential to prove it.

❑ Accreditation gives utilities and ROW managers, as well as their investors and oversight agencies, the comfort and assurance of knowing that their sub-contractors meet a high level of professionalism in:❑ Safety

❑ Technical Services

❑ Regulatory Compliance

❑ General Business Practices

Utility Contractor Accreditation

Utility Contractor Accreditation

Utility Contractor Accreditation

TCIA Accreditation: It Works…

"Being accredited is really an investment

in the long term because trained employees

have fewer callbacks, property damage,

injuries and lawsuits."John Eisenhower - Integrity Tree Service

"The hard part is that it seems like such a daunting task,

but TCIA gives you pretty much everything you need."

Chris Ahlum - Ahlum & Arbor Tree Preservation

"Accreditation changed my way of thinking about my business.

It helped me be able to make my decisions more clearly."

Jim Donegan - Donegan's Tree Service

"Accreditation definitely helped with the company's

organization, goals, safety meetings and how our

crews progress through their education."Teddy Hildebrandt - T4 Tree Services

"We have a lot of tree knowledge, but Accreditation

helped us on the business side. It just gave us that kick

to tie up loose ends. It helped put a polish on everything."Becca Bliven - Arbortecture

"We wanted to push ourselves to be better, that's why we became accredited.

I liked the whole program, protecting trees and people and having the processes

to ensure that we do great work."

Keith Yetzer - YTS Companies

"Accreditation didn't help me find the

right people; it helped me seal the deal

with the right people. That's the kind of

employee we want. Someone who

appreciates that we're accredited and who

wants to be a part of a professional team."Casey Hildebrandt - Hildebrandt Tree Tech

Tools to Market Accreditation…

TCIA has Marketing Brochures, Decals, Patches & Lapel Pins to help you promote your new credential to your customers.

Certified Tree Care Safety Professional - CTSP

❑ CTSP is the only safety credentialing program in the industry. It is also a requirement in the Accreditation program to have a CTSP on staff.

❑ CTSP teaches safety strategies and tactics for changing/enhancing the very culture of your organization.

❑ The CTSP coursework enhances candidates' skills in four key areas:▪ leadership▪ hazard control and prevention▪ incident control and prevention▪ adult learning

❑ To improve worker safety by empowering and encouraging employers and employees to develop and nurture a culture of safety within their organization.

❑ BENEFITS: Worker safety, improved productivity & morale, compliance relief, lower insurance costs.

CTSP’s Purpose

❑ Application with experience a pre-requisite

❑ Core Competencies Home Study Guide Workbook – study & prepare

❑ Attend an Advanced Safety-2 Day Workshop and Evaluation, available across the U.S.

❑Maintain the credential with 30 CEU’s every three years

Steps to Certification

CTSP Enrollment Costs…

What is a Safety Culture?

A “Safety Culture” is when employers and employeesconsider safety to be a valuethat cannot be compromised.

TCIA Safety Training Programs that help you create your “Safety Culture”…

❑ EHAP - Electrical Hazard Awareness Program▪ Provides you with greater

awareness and more respect for electrical hazards.

▪ Highlights the skills you may need to improve in order to work around electricity safely.

❑ Tailgate Safety▪ 100 lessons

▪ 20 ISA & CTSP CEU’s

▪ Updated in 2018-7th Edition

▪ Documented training tool

▪ Meets OSHA training requirements

TCIA-Tree Care Academy

❑ Courses for training field crew employees according to OSHA and ANSI Z133 guidelines

❑ Offers a means of readying employees for advancement

❑ Designed to be used in conjunction with on-the-job training

❑ Many are also available in Spanish

14 Tree Care Academy manuals to meet your training needs

❑ Apprentice

❑ Ground Operations

❑ Tree Climber Specialist

❑ Aerial Lift Specialist

❑ Tree Care Safety

❑ Chipper Operator

❑ Aerial Rescue

❑ Tree Care Specialist

❑ PHC Technician

❑ SRT Climber

❑ Chain Saw Specialist

❑ Crew Leader

❑ Crane Operations Specialist

❑ Compact Lift Specialist

Best Practices & Field Guide❑ Best Practices are intended

to be used as companions to the ANSI Z133 Safety Standards

❑ Six specific manuals:▪ Best Practices for Crane Use in

Arboriculture – New 4th Edition

▪ Best Practices for Rigging in Arboriculture

▪ Best Practices for SRT Use in Arboriculture

▪ Best Practices for Stump Grinder Operations in Arboriculture

▪ Arborist First Responder Field Guide

▪ Best Practices for Safety in Arboriculture – New Nov. 2018

Other Safety Resources

❑ ANSI Z133-2017

❑ Illness & Injury Prevention Program

❑ Hazard Tree Quick Checks

❑ TCIA Pocket Guides❑ English & Spanish

❑ All adaptable as company programs

TCIA Information You Can Use

❑ Tree Care Industry Magazine

Publicizes technical & business information

❑ Member Newsletters

TCI Reporter, TreeWorker, e-Manager

Newsletter

These publications keep members current on industry issues and happenings.

Take Home Message…

❑ Tree care work involves inherently high risks that can be identified and managed.

❑ Managing risk is about 90% of correcting behaviors and attitudes.

❑ Training, coaching & mentoring must be supported by leadership.

❑ You need to have a “Safety Culture”.

❑ TCIA Accreditation and CTSP credentialing programs work. Is it time for you to enroll?

❑ TCIA is here to help you and your staff.

Tree Care Industry Association

Thank you for your time today.

If you have any questions or would like more information and talk further, stop by the TCIA booth here at the NYSA conference.