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TravelMate P236
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5th gen Intel® Core™ technology
Work on the move Easily connectedWork productively
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Ready to move
Work on the move Easily connectedWork productively
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Long hours of battery
Work on the move Easily connectedWork productively
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USB 3.0 port featuring power-off charging
Work on the move Easily connectedWork productively
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Product views
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Color, material and finishing
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Product specificationsOperating
system
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Display
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Processor•
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Graphics •
Memory•
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Storage
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Audio
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Camera •
Wireless &
Networking
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Input & Output
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Power &
Battery
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Dimensions &
Weight
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Commercial
features &
software
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Warranty part & Labor 4 year include onsite
Battery 1 year
Service TAT 5 day 8 office hour Next Business Day
Help Desk– Technical Enquiry Service
Investigation case for compatibility issue
Free special service included data backup (Case by case)
Customer Acer Service On-siteAcer Service Call Center
แจง้รายละเอยีดเครื่องทีม่ปัีญหา
ในระบบ
แจง้ onsite serviceทางอเีมลท์ี่
[email protected] No. 02-6854355
สาเหตุเกดิจากชิน้สว่นฮารด์แวร์
หรอืไม่
เปิดใบงานและแจง้เลขทีเ่คสพรอ้มทัง้สง่งาน
ไปยงัหน่วยงานทีเ่กีย่วขอ้ง
ปิดงานในระบบของเอเซอร์
เขา้บรกิาร ณ จุดตดิตัง้เครื่อง พรอ้มอะไหลท่ี
จ าเป็น
ไดร้บัแจง้และแกไ้ขปัญหา
เบือ้งตน้
ใช่ไมใ่ช่
Customer Helpdesk
ลกูคา้ไดร้บัการใหบ้รกิารเรยีบรอ้ยพรอ้มทัง้ใหใ้บรายงานการใหบ้รกิารไวเ้ป็นหลกัฐาน
CLOSE
Information for request onsite service :
1. Customer Site for service and Address
2. Customer Name and Tel no.
3. Serial No. start from AT (Desktop) and LX (Laptop)
4. Model of Computer
5. Problem
Customer Acer Service On-siteAcer Service Call Center
User of customer call to IT for inform problem
Channel ro requestonsite service
[email protected] No. 02-6854355
HW/ Acer problemOpen case and print
document job request
Closed in acer system
Onsite service With spare part
IT team checkBefore call to acer
Yesน
Customer Helpdesk
Incase acer can closed, customer must sign document job requestIf spare part first time can’t solve. We will pending and onsite NBD
CLOSE
Information for request onsite service :
1. Customer Site for service and Address
2. Customer Name and Tel no.
3. Serial No. start from AT (Desktop) and LX (Laptop)
4. Model of Computer
5. Problem
E-Mail [email protected]
Online Service
Request- Two Way Communication
- Tracking Report / Status
- Customer Report
e-Service
Bangkok Branch
Upcountry Branch
Marketing call center 02-685-4311
RMA Call center 02-685-4322(User)
RMA Call center 02-685-4333(Dealer)
Helpdesk Support 02-685-4355
Mail For order Spare part
Mail For technical support
