TRAVEL AGENCIES

Amadeus m-PowerAmadeus m-Power provides you with an integrated mobile channel, off ering your travellers pre-trip, in-trip and post-trip functionalities to fulfi l all travel needs on-the-move.

Mobile shows no slowing down with around 7.1 billion mobile subscriptions at the end of 2014,

of that 2.6 billion are smartphones. [1] One of four travellers has made a booking via mobile.

Shouldn’t you be connected with them? [2]

Challenges facing Travel Agencies

_ With so many travel resources available online, travellers tend to shop around, making it more diffi cult for travel agencies to maintain relationships with their customers.

_ There is also increased competition from suppliers, who are going directly to the travellers, through every channel possible.

_ More and more people use their smartphones in their everyday life, which includes searching, planning and buying travel anytime, anywhere.

Understanding the realities of travel agencies and the opportunities the changing global mobile market represents, Amadeus is fully committed to working with the travel agencies to service the traveller at each stage of the travel cycle through mobile technology.

Allows you to provide value added professional services to your customers.

Continuously engage with your customers at every stage of the travel life cycle.

Makes you a recognised player in the mobile travel market.

Service your traveller when he needs you.

Enables new revenue sources for your agency for now and the future.

Provide a new and complementary channel to off er your range of services like: cross-sell, upsell, chargeable fl ight notifi cations and take advantage of last minute bookings anytime, anywhere.

Diff erentiates you from competition.

Giving your travellers a customised and user friendly solution.

Why go mobile?

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Traveller Servicing

Putting mobile at the centre of travel

TRAVEL AGENCIES

Pre-TripThe search, booking and payment capabilities for fl ights, hotels and taxis mean travellers can organise their travel plans whenever and wherever they are.

In-TripEase the stress of travel using My Trips, the itinerary manager which displays each part of the trip in one click. Travellers can receive real time fl ight notifi cations and hotel cross-sell off ers.

Post-TripOnce at destination, help your travellers fi nd interesting places to visit, book a taxi and share their trip on Facebook. Inspire them with deals and have their profi le ready for their next trip.

Be there, for every step of the journeyWith m-Power, the agency’s journey doesn’t stop at the purchase. It helps agencies build lasting relationships with the connected traveller, where there is continual engagement with the customer before, during and ast er the trip. And when the customer is ready to book their next trip, they can easily do so using the app.

the itinerary manager which displays each part of the trip in one click. Travellers can

TRAVEL AGENCIES

Summary of Key FeaturesHTML 5 Android iOS

Available in Benelux, France, Portugal, Spain, UK, Ireland and Italy . (1) Ericsson Mobility Report June 2015

(2) Phocuswright’s Traveler Technology Survey 2014, January 2015

Delivering mobile technologyto help m-Power your business

ITINERARY MANAGER

BOOK FLIGHT

BOOK TAXI

BOOK HOTEL

ADDITIONAL FEATURES

COMMUNICATION CHANNELS

REPORTING

Flight information from booking

Hotel information from offl ine booking

Local transport options

Car rental information from booking

GDS and LCC content

Pay with credit / debit card (3D Secure)

Payment by invoice

Custom menu link

Taxi cross sell

Custom menu link

Hotel cross sell

Display hotel booking

Multi-language

Secure user authentication

Mobile invitation notifi cation

Alert notifi cations

Notifi cations: text message

Notifi cation via email

Notifi cations: via push (in app)

FAQ´s

Contact via phone, email

Contact agent via Twitter and Facebook

Notify about app update

Boarding pass scanner

Standard reporting from Roadmap

Google Analytics

Auto-push to app (air + hotel)

Multi-agent

My profi le

Deals

About

Weather at destination

My Profi le

Local points of interest (Explore)

Calendar integration

Share with Facebook

Historic and upcoming booked fl ights

Manually add a fl ight

Delete manually added trip items

Online check-in

Historic and upcoming offl ine booked hotels

Manually add a hotel

Delete manually added hotels

Set check-out alarm

Hotel on map

Local transportation to/from location

Historic and upcoming offl ine booked car rentals

Find out more:

For further information, visit amadeus.com or speak to your Amadeus Account Manager today.

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Amadeus is at the heart of the global travel industry. Our people, our technology and our innovation are dedicated to working with our customers and partners to shape the future of travel.

_ We help them connect to the travel ecosystem.

_ We help them serve the traveller.

_ We help them manage their travel business.

Together, let’s shape the future of travel.

amadeus.com