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W E N D Y N A G L E1418 Bogard Lane Lewisville, Texas 75077
C 972-345-3714 [email protected] www.linkedin.com/in/wendynagle
S U M M A R Y
Detail-oriented travel coordinator with expertise in executive, individual and group travel arrangements. Exceptional customer service skills. Strong multi-tasker who enjoys making the best possible travel arrangements for clients.
E X P E R I E N C E
FOX SPORTS NET SOUTHWEST, Irving, TexasTravel Coordinator...........................................................................................1998 to 2016
Coordinate individual, executive, and group travel for production and studio departments. Arrange air travel, and coordinate car pools. Negotiate hotel blocks and manage rooming lists. Resolve travel problems. File expense reports.
Multiple winner of Fox X Award for Outstanding Job Performance.
SOUTHWEST AIRLINES, Dallas, TexasFrequent Flyer Customer Service Representative......................................1995 to 1998
Answered calls from participants in Southwest Airlines Frequent Flyer Program. Handled customer complaints and inquiries.
Named Senior Telephone Representative and handled supervisor calls. Designated as a Trainer for new Phone Representatives. Wrote first training manual for the department.
E D U C A T I O N
PURDUE UNIVERSITY, West Lafayette, IndianaB.A., Communication
C O M P U T E R S K I L L S
Microsoft Word, WindowsGet There Travel System, Concur, TripCase, Spotlight TMS
